Oracle Taleo & Fusion HCM Expertise

1Introduction to CRM and various CRM products

Flow of PresentationIntroduction to CRM.What is CRM ?Why CRM ?Current Challenges.How organization can benefit from.CRM Products in Market.Market Scenario of CRM industry.

Introduction to CRMWhat is CRM ?Why CRM ?Current Challenges.How organization can benefit from CRM.

How organization can benefit from CRM.

How organization can benefit from CRM.

Vendors of CRM .Emerging CRM Vendors .Market Scenario of CRM Industry .

Source:- Gartner CRM Market Share Update:http://www.forbes.com/sites/louiscolumbus/2014/05/06/gartners-crm-market-share-update-shows-41-of-crm-systems-are-saas-based-with-salesforce-dominating-market-growth/

Gartners latestCRM market share reports that the worldwide CRM market grew 13.7% from $18B in 2012 to $20.4B in 2013, with 41% of all systems sold in 2013 being SaaS-based.Salesforce is the worldwide leader in CRM software, with 16.1% market share. Salesforce grew 30.3% from 2012, when the company attained revenues of $2.52B, outdistancing SAP.SAPs 12.7% growth.Microsofts 22.8% growth.IBMs 22% yearly growth. Market Scenario of CRM Industry .Source:- Gartner CRM Market Share Update:http://www.forbes.com/sites/louiscolumbus/2014/05/06/gartners-crm-market-share-update-shows-41-of-crm-systems-are-saas-based-with-salesforce-dominating-market-growth/14

Source:-blog.capterra.com/top-crm-statistics-2014/Key Findings .Source:- Gartner CRM Market Share Update:http://www.forbes.com/sites/louiscolumbus/2014/05/06.Source:-blog.capterra.com/top-crm-statistics-2014/Key Findings .Source:-blog.capterra.com/top-crm-statistics-2014/Key Findings .Our Evolution

HCMFINANCIALSPROCUREMENTSALESPROJECTSPBCS

Oracle Excellence Award 2013 for Eco-Innovation at Oracle Open World.650 +highly trained & committed consultants large and prestigious customer base. Expertise in delivering robust cloud based solutionsSpecialized partner for more than 11 solutions including cloud.

orEXPERTS120+Evosys Advantage PREFERRED Partner to Implement FUSION PAYROLL GloballyEvosys working with Oracle Cloud Product Development TEAMCOMMITTED TO SATISFY CUSTOMERO

Certified Implementation Global Partner

Cloud Implementations in 201415 1stTo Implement the Oracle Cloud Suite in the ECEMEA Region 1stTo Implement the TALEO in UK Public SectorOracle Application Cloud services provider globally#1Reduce Project Timeline FASTER DEPLOYMENTS

COST EFFECTIVEQuick ROI

EBS 11i to CloudReady Migration Path Mastered INTEGRATION With Cloud App

Evosys Strategic Direction on SaaS Quick Transformation, Easy to acquire and operateLower IT cost and Increase efficiency with guaranteed scalabilityEvosys is first to adopt the cloud technology , to enable its customers make quick business transformation leveraging clients with the its benefits, technologically and financially.

Leading Partner for Oracle SAASOracle is investing very heavily in SAAS specially its Fusion series of Applications and we are leading the way in its implementation services .

Evosys has the highest number of Fusion Customers in the entire EMEA Region.

Evosys was the 1st Oracle partner to have successfully implemented Oracle Fusion Payroll globally.

We have 25+ Oracle Cloud Certified Team covering all applications from Oracle including

Cloud ApplicationsCloud ERPCloud HCMSales Cloud Planning in the CloudTaleo Business Intelligence Cloud Service

22Vertical LogoClient Name CountrySolutionPublic Sector-Local gov

Kent County CouncilUnited KingdomTaleoPublic Sector-Local gov

Cheshire west and Chester county council United KingdomTaleoPrivate SectorQatar CoolQatarCloud ERP & TaleoReal Estate AlisharKingdom of Saudi ArabiaCloud ERPCloud HCM

Evosys Oracle Cloud Applications Clientele Business Vertical & Solution wise

23Real Estate

United Real EstateKuwait

Cloud HCMFMCG

Arabian Trading Supplies (Al Nagy)Kingdom of Saudi Arabia Cloud HCM

Telecom

SalecoKingdom of Saudi ArabiaSales CloudServices

Svitzer United Arab Emirates

Sales Cloud

Evosys Oracle Cloud Applications Clientele Business Vertical & Solution wise Contd.. Vertical LogoClient Name CountrySolution24Services(Hospitality)Action HotelsUnited Arab Emirates

Cloud ERPReal Estate

QPMQatar TaleoOil and Gas

TakatufOmanTaleoHealthcare Emirates HospitalUnited Arab Emirates License ResellVertical LogoClient Name CountrySolution

Evosys Oracle Cloud Applications Clientele Business Vertical & Solution wise Contd..

Oracle Sales Cloud Offerings by EvosysEvosys Oracle Sales Cloud OfferingsHighest number of Fusion Implementations in Middle East.Forerunners of CRM Fusion Implementation in Middle East.Fastest Implementation of CRM Fusion in Middle East , client live and running .Biggest team of Cloud CRM Experts with Certified Fusion Specialists.Experts in advance cloud modules like Incentive Compensation, Management, Quota Management, BI.

Evosys Sales Cloud Cutting Edge Source: Modern Sales in the Cloud an Oracle e-book https://cloud.oracle.com/_downloads/eBook_CX_Sales_File/oracle_sales_cloud_ebook.pdf

Why Oracle Sales Cloud?Source: Modern Sales in the Cloud an Oracle e-book https://cloud.oracle.com/_downloads/eBook_CX_Sales_File/oracle_sales_cloud_ebook.pdfWhy Oracle Sales Cloud?

http://www.forbes.com/sites/louiscolumbus/2014/05/06/gartners-crm-market-share-update-shows-41-of-crm-systems-are-saas-based-with-salesforce-dominating-market-growth/

Why Oracle Sales Cloud?Source: Modern Sales in the Cloud an Oracle e-book https://cloud.oracle.com/_downloads/eBook_CX_Sales_File/oracle_sales_cloud_ebook.pdf

Why Oracle Sales Cloud?Source: Modern Sales in the Cloud an Oracle e-book https://cloud.oracle.com/_downloads/eBook_CX_Sales_File/oracle_sales_cloud_ebook.pdf

Why Oracle Sales Cloud?Oracle Eloqua Offerings by EvosysA marketing automation SaaS company which develops automated marketing and demand generation software and services for marketers to help in spreading their marketing effectiveness.

SolutionsEvosys Oracle Eloqua OfferingsCross- Channel MarketingSource: Modern Sales in the Cloud an Oracle e-book https://cloud.oracle.com/_downloads/eBook_CX_Sales_File/oracle_sales_cloud_ebook.pdfWhy Oracle Eloqua?Create consistent yet personalized experiences, messages, and promotions across web, social, mobile, email, display or any digital channel.

Attract and retain ideal customers who drive revenue, remain loyal, and become brand advocates.Source: Modern Sales in the Cloud an Oracle e-book https://cloud.oracle.com/_downloads/eBook_CX_Sales_File/oracle_sales_cloud_ebook.pdfWhy Oracle Eloqua?Content MarketingPlan, produce and publish marketing content across the customer lifecycle, aligning compelling content with customer behaviour at each stage.

Deliver content in context to increase engagement, accelerate conversation, improve loyalty and promote advocacy.36Source: Modern Sales in the Cloud an Oracle e-book https://cloud.oracle.com/_downloads/eBook_CX_Sales_File/oracle_sales_cloud_ebook.pdfWhy Oracle Eloqua?Social MarketingListen, analyze and personally engage customers across conversations, discussions, and connections on social network.

Give advocates a platform to amplify your message and promote your brand.

37Source: Modern Sales in the Cloud an Oracle e-book https://cloud.oracle.com/_downloads/eBook_CX_Sales_File/oracle_sales_cloud_ebook.pdfWhy Oracle Eloqua?Data Management

Data AggregationData Management

Data ActivationAggregate, manage and activate marketing data for a comprehensive view of each customer to personalize programs and experience with look-alike models.

Create a single source of customer data to guide campaigns, develop personas and predict behaviours across web and mobile audiences.38Oracle RightNow Offerings by EvosysEvosys RightNow OfferingsRightNow Cloud Service combines Web, Social and Contact Center experiences for a unified, cross-channel service solution in the Cloud, enabling organizations to increase sales and adoption, build trust and strengthen relationships, and reduce costs and effort. Evosys Oracle Right Now enables us to provide complete, accurate information, and to update that information in very short span of time.Solution Areas

Why Oracle RightNow?Web Customer Service

Provides a rich online customer experience solution to research, purchase, or resolve issues from any device.Why Oracle RightNow?Engage Customers

Smart EngagementPersonalized ServicesWhy Oracle RightNow?Cross-channel contact centerRunning a successful contact centre today is as challenging as ever.

If a bad experience takes place, 79% of customers will tell others about it.

And yet a great experience-in particular, outstanding service is the #1 reason to recommend a company.

The Oracle Cross Channel Contact Center provides the tools and technology to enable your agents to deliver outstanding customer service regardless of the channel or device your customers use to communicate with you.Why Oracle RightNow?Adaptable, Unified, Empowering44Why Oracle RightNow?Knowledge Management

Todays consumers are more likely to look for answers online , and as a result, knowledge often becomes the first point of engagement with your customers.

Consistently providing the right answers is necessary to deliver exceptional online self-service experiences and retain customer loyalty.45Oracle SRM Offerings by EvosysEvosys Fusion Client Snapshots

BackgroundSaleCo, KSASolutions Benefits

Easier to use application with mobile and Microsoft Outlook interfaceVisibility across the organization to quickly validate incoming ordersIntegrated sales, quota management and incentive compensation enabling better business mngt.49BackgroundSvitzer, UAEBenefits Solution

50BackgroundNICO, UAEBenefits Solution

51BackgroundEvosys, IndiaBenefits Solution Evosys is a leading provider of enterprise solutions like ERP, CRM, EPM along with Mobile application and Custom Solutions. They are one of the foremost execution partners for solutions like Demantra, Hyperion & Fusion application. Evosys has a highly skilled team of 650+ top notch Consultants and 120+ high profile clients

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