Crm Sales Enhacement

8/10/2019 Crm Sales Enhacement

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India SAP CoE, Slide 1

CR2001Mobile ApplicationEnhancementsv1.0


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Mobile Application Enhancements

1 PrepareMe

2 TellMe

3 ShowMe

4 LetMe

5 HelpMe


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1 PrepareMe

2 TellMe

3 ShowMe

4 LetMe

5 HelpMe


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PrepareMe

Purpose Use

Challenges


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Purpose

SAP CRM Mobile Application Studio: MAS allows to customize the Mobile Applications

This is an object-oriented, visual development tool


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SAP CRM Mobile Application Studio:Enhance User Interface Layer

Enhance Business Logic Layer

Enhance Mobile Applications

Create new Application

Use


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Challenges

Complex Architecture.Deploying Changes to multiple Mobile Clients


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1 PrepareMe

2 TellMe

3 ShowMe

4 LetMe

5 HelpMe



TellMe

MAS Framework User Interface (UI) Layer

Business Object (BO) Layer

UI and BO In Mobile Application

MAS Features



MAS FrameworkMobile Application Studio

Mobile Client User

User Interface Layer

Business Logic Layer

Business Document Layer

UDB



User Interface (UI) LayerThe UI provides a link between the user and the MCA.

The User Interface Layer has following Components:

Application

Business Component

Tile Sets

Tiles

Application

Business

Components

Tile Sets

Tiles

1 n

1n

1n

E.g. Mobile Sales

E.g. Business Partners

E.g. Details



User Interface (UI) Layer Purpose

User Interface Layer comprises of the UI Component of Mobile Application.Business Logic is separately modeled for Mobile Application

Process Flow You model User Interface to present different sets of information (business data)

on the mobile client application. For example, you model a tile to provide a search criteria for business partners,

and a second tile to display the results of the search.

Business Partner

Search Tile

Business Partner

List Tile



Business Object (BO) LayerThe Business Framework is at the heart of the 3 tier MCA.

The BO is linked to UI using Anchors.

The BO provides a link between the UI and the BDOC Layer.

The BO Layer has following Components:

Business Objects

Business Query Combo Engine

Business Rules



Business Logic (BO) Layer Purpose

Business Logic Layer comprises of the Business Logic of the Mobile Applications

Process Flow You model BO Layer Interface to embed complex business logic and present

different sets of information (business data) on the mobile client application.

First you model a Business Query to fetch data

Secondly you model a Business Object to collect the data returned by query.

You can also model Relationships between different Business Objects.



UI and BO In Mobile Application

Business

Component

Tile Set

Tile

Data Fetched

by BO Layer

Application



MAS Features

Allows to set properties

of UI and BO Objects

Allows to browse through

UI and BO Layer Objects

Lists the changes done

to UI or BO Layer.



MAS Features

Allows to browsethrough BDOCS

Add your custom

choice list in the

newly created BO

Downloads theBDOCS from CRM

Middleware Server.




1 PrepareMe

2 TellMe

3 ShowMe

4 LetMe

5 HelpMe



ShowMe User Interface Customization

Business Logic Layer Customization



User Interface Customization Example:

To create a new business component having the functionality to search for

business partners.

Steps required to achieve the same: Log on to MAS and create your own change list.

Creating a new search tile to search a business partner.

Creating a new detail tile which will display the business partners.

Creating a new tileset consisting of related tiles (search and detail tile for

business partner)

Creating a new Business Component consisting of the new tile set

created.

Adding the new business component created to the existing Mobile

application.



User Interface Customization Model a Search Tile

Procedure In the Solution Explorer, expand the Tilesnode, click the Detail node with the secondary

mouse button, and choose New.

TheAdd Objectdialog box appears.

Select the Search template, add a name for the tile, and then choose Open.

Select the search tile,

give a name and clickopenRight click on Search

Group and Select

New



User Interface Customization Model a Search Tile

Procedure (contd..) The name must be namespace compliant.

In the Properties panel in the Caption field, type Business Partner.

Drag the BP search fields from the query BSCAPGEN and drop it on the Tile.

Search and Clear

buttons are added

by default.

Save your changes.

Drag and drop thesearch fields on the

Tile.



User Interface Customization

Model a List Tile:

Procedure: Create a list tile in the same way as we did for the search tile. This tile would display the

business partners obtained from the search query from the above tile.

Select the Business Partner information required to be displayed on the list tile. The

Business Object to be used is BOCAPGEN.

Business Partner

Fields

Drag and drop the BO

fields on the Tile.



User Interface Customization Model a Tile Set

Procedure: In the Solution Explorer, click the Tile Sets node with the secondary mouse button, and

choose New.

The Add Object dialog box appears.

Select the Standardtemplate, in the Name field, enter a name for the tile set that is

namespace compliant, and choose Open.

Select Standard Tile set.

Right Click on Standard Tile

Set group and select New.




Procedure (contd...): In the Solution Explorer, locate the Y_BPSEARCH tile, drag the tile and drop it on the tile

set in the Tile Designer window.

Locate the tile

Y_BPSearch and add it

to the tile set




Procedure (contd...): Similarly add the list tile Y_BPLIST to the tile set.

In the Tile Set Designer window, click the secondary mouse button and choose View

Designer.

This is what the tile set

looks like after adding

all the required tiles


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Procedure (contd...): In the Tile Set Designer window, click the secondary mouse button and choose ViewAnchors.

The Anchor Designer window appears.

Add the Data Sources BSCAPGEN and BOCAPGEN to the tile set.

Add BSCAPGEN to tile

set

Add BOCAPGEN to tile

set


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User Interface Customization

The Business Query and Business

Object of the tileset are mapped to the

respective tiles in the Anchor Designer.

Model a Tile Set

Procedure (contd...): Do the Anchor Mapping in the Anchor Designer..


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User Interface Customization Model a Business Component

Procedure: In the Solution Explorer, click the Business Components node with the secondary mouse

button and choose New.

The Add Object dialog box appears.

Select the Business

component.

Right click on Business

Components and Select

New.


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Procedure (contd): Enter a name for the business component and choose Open.

Right Click on the Business Component Designer and select Add Existing Tile Set.

Choose from the list of tile set, the one which you created for business partner ,

Y_BPTileset.

Select the tile set and add

it to the Business

Component

Right Click on the Business

Component and Select Add

Existing Tile set


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Procedure (contd): In the Business Component Designer window, click the secondary mouse button andchoose View Anchors.

The Anchor Designer window appears displaying the business component in the topportion with the assigned tile sets and their anchors in the lower portion.

Now add the data sources BSCAPGEN and BOCAPGEN to your business componentand do the anchor mapping with the respective tile sets.

Mapping at the

component layer and

the tile set layer.

Choose View Anchors

to do Anchor

Modeling.


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Procedure (contd): Before proceeding further, the data sources in the tiles, tile sets and the business

component should have correct relavant properties to ensure the correct data flow.

Data Source properties at the tile level.

Set the Properties of

the Business Object

Set the Properties

of the Business

Query


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Procedure (contd): Properties of Data Sources at the Tile set level

Set the Properties of

the Business Object

Set the Properties

of the Business

Query


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Procedure (contd): Properties of Data Sources at the business component level.

Set Supply type as query

result because result of the

query will be fetched atthe component level

Properties here would be

same as that at the tile

and tile set level since it

is a business query


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User Interface Customization Generate and Build the Mobile Application

This will allow you to view your customization on the mobile client

Choose Generate

Changes. The generation

should give ZERO errors

and warnings

Choose Build Solution.

The Build should give 3

Succeeded and 0 Failed

message.


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User Interface Customization Log on to Mobile Sales and See your Changes.

New Business

Component Added on

the clientBusiness

Partner - New

The Business Partner

Search Tile

The Business

Partner List Tile


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User Interface Customization Search Result on the Mobile Sales Client

Search Result

displayed on the list

tile

Click on Search to

Search for all

Partners


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Business Logic Layer Business Object

Model a Business Object

Business Query

Model a Business Query

Business Rule

Model a Business Rule

Combo Engine.

Model a Combo Engine


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Business Object

Enter the name of

the Business Object

Right Click on Business

Objects and select New

New BO created by

name

Z_BOEMPLOYEE


Procedure: Right Click in Solution Explorer on the Business Objects under Business Library.


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Add Properties to BO

Properties hold value

at runtime


Procedure (contd): Set the BDOC and create properties of the Business Objects

Set the Read and

Write BDOC


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Relationships

Right click and

create new

relationship


Procedure (contd): Set the Relationships of the Business Object


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Relationships Model a Business Object

Procedure (contd): Set the Relationships of the Business Object


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Methods

Right click and

click new

Add a name for the

method

Write the code

for the method


Procedure (contd): Create Methods on the Business Object


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Events

Right Click on the

event handler and add

code

Add the code for event

handler


Procedure (contd): Create Events on the Business Object


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Business Query

Right click onbusiness query

and select new

Right click on

Business query

and select new

Model a Business Query

Procedure Right click on Business Query in Solution Exploerer and create a simple Business

Query


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Business Query Model a Business Query

Procedure (Contd) Enter the BDoc Name and Segment which will provide the required data to your

query

Enter the BDoc

name and

Segment Name

relevant to your

data fields


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Business Rule

Right click

on Business

rule andclick new

Right click on

Business Rule and

click new

Add your

function code

Model a Business Rule

Procedure Create a Business Rule from Solution

Explorer of the type Object Rule and

add your code therein.


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Using Business Rules

Right click on the

business object

property and click

View associated

Rules

Associate the

property rule to

Z_Email

Model a Business Rule Procedure (Contd)

Assign the required propery to the newly created business rule and

check for the same in your business object


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Combo Engine

Right click on

Combo Engine

and click new

Select the

Simple type of

Combo Engine

Model a Combo Engine

Procedure Create a new Combo engine from the Solution Explorer and let it be of the type Simple.


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Hierarchical Choice List Model a Combo Engine

Procedure (Contd) For Hierarchical Choice List, select the appropriate filter parameters for your

hierarchy.


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Choice List in MSY You can modify the Choice Lists on the client using the Mobile

System Maintanance tool


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Regular Choice List For Regular Choice List, specify the appropriate filter

parameters, same as the one in Hierarchial.


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Associating Choice List to BO

Add your

custom choice

list in the

newly created

BO

Model Business Object

Procedure (Contd) Add your custom Choice List in the newly created Business Object so as to use it for

filtering purpose


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Releasing The Change List

Create

Transport

Order on CRM

to link this

Change List

Click on

Release to

Transport the

Changes

Enter the

Transport

Order Name

Right Click on

the Change Listand Select

Release


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1 PrepareMe

2 TellMe

3 ShowMe

4 LetMe

5 HelpMe


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LetMe Create a new Business Component similar to

Activity Business Component with Search and

Details Tile Sets

Create a new Business Object and BusinessQuery


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1 PrepareMe

2 TellMe

3 ShowMe

4 LetMe

5 HelpMe


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