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Croatia Wind Accident Investigation 2011

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    Investigation of complex accidents,analysing and learning from accidents

    Workshop Croatian Institute for Health protection and safety at work 23-26th May

    14-2-2012

    Investigation and learning of accidents

    1

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    program

    Accident causationComplex accidents

    StakeholdersSystem levels involvedAccident investigation

    MethodsProject

    Getting impactAddresseeLearning cycle

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    Complex accidents

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    Accident: a moment..

    When we understand that what we saw as

    safe was w rong (Turner)

    An oppo r tun i ty to learn!

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    Complex?

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    What you look for is what you get

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    14-2-2012

    Titel van de presentatie

    8

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    Example risk matrix used by oil companies

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    Energy barrier

    Hazard

    Object

    Acci

    dent

    Failed defence

    Failed control

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    Factors

    TechnicalHuman

    Socio technical (interaction withinorganizations)Inter organizational (dynamic and changingrelations)

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    Accident causation

    e.g:

    Design

    Hardware

    Maintenance

    Organization

    Procedures

    Training

    Communication

    Incompatible goals

    Enforcing conditions

    Housekeeping

    Defences

    Manage-ment

    control

    Underlyingfactors

    Context Directcauses

    Accident

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    Direct (immediate) causes

    What, when, how, where, who

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    Context

    Why, Why

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    Underlying factors

    Why, why, why,

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    Bow tie

    http://dreamlandapparel.com/wp-content/uploads/2010/09/bow-tie.jpg
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    Fault tree

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    Event tree

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    Swiss cheese?

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    Value of investigation

    Acci

    dent

    Emergency

    response

    Evidence

    gathering

    Intermediate

    investigation

    Formal

    investigation

    Intermediate

    reportFormal report

    Unstructured

    ideas

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    What to look for?

    Manage-

    ment

    control

    Underlying

    factorsContext

    Direct

    causesAccident

    Effects/

    escalationAccident

    Operational

    disturbance

    (re) formulate

    hypothesis

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    Socio-technical system : who needs to learn?

    Source: Rasmussen accimap

    Borders/scope

    of

    investigation?

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    Complex accidents: when to investigate

    Risk:Potential for recurrence

    Potential consequencesPopulation at riskSystem and stakeholders involved: interests,company policy, political pressureLegislation and other duties

    Learning impactAgreement with authorities

    If necessary commitment, budget, allows it

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    What to investigate?

    World view, safety culture companyAim: learn or blame, pay?

    Methodology chosenTechnical, organizational perspectiveIntra or inter organizational (organizationalchains, networks)

    Task or project (Instruction, procedures,contract)

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    Methods (a priori knowledge, models)

    STEP: sequential timed event plottingChange analysis: what is difference with accident freesituation

    MORT: fault tree of technical organizational factorsTRIPOD BETA: energy barrier analysisSTAMP: dynamic system analysis

    REF:

    ESREDA

    NTNU

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    Project organization

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    How to start (1)

    Relevant?Assessment need, aim and value of results

    Contracts, company procedure, legal obligationResearch questionsMethodology, world visionNo blame. Learning?Who needs to learn?

    Agreement on independency and objectivityImmediate action:

    Response team available to start investigation onplace incident immediately?

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    How to start (2)

    Intermediate actionDetermine scope, depth and time line investigation

    Assess context accident: stakeholders involved,authorities active?Determine relation managementOrganize investigation team

    Assignment investigation team

    Project organizationWhat, how and when to deliver

    Start and conduct accident investigation

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    Investigation team

    Project leaderResearch leaders (sub project leaders)SecretaryTeam members:

    independent and objectiveexpertisediverse views

    Back officesupportdata storage

    ArchiveCatering

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    Qualities team members

    IntegrityObjectivePerseverance to trace symptomsCuriosityObserving detailsImaginationHumility

    IntuitionTactRobustExpertise, skillsTeam player

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    Terms of reference

    Link to management, communication linesType of investigation

    AimResearch questionsScope, object of investigation (systemborder)Project team (leader, memebers, authority)

    To who to report: addresseeBudgetTime scaleDeliverables

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    Plan

    Assignment

    Project

    Monitor

    implementation

    Decision making

    Discuss

    preliminary results

    Collect facts

    Formulate

    Hypotheses

    Analyse data

    Draw conclusions

    Write report

    Present findings

    Draw up

    recommendations

    Direct response:

    Safeguard

    evidence

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    Balance of efforts

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    Cope with characteristics aftermath accident

    Complexity, company starting up workCommunicationStakeholders

    power and authority relationsStakeholders on playing field

    criminal investigation teamauthorities

    insuranceinvestigation board

    Addressee(s) asking for preliminary resultsPressure for resultsCoping with external influences

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    Conducting the investigation

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    Key data to be covered: fact finding

    The eventprocess, activityconsequencesplace, parts, positionsfunctions, roles, peopletimelineidentify witnesses

    work documents

    Needed:

    Camera

    PPE

    Recording device

    Measuring deviceSample containers

    Identification tags

    Torch

    Catering

    Etc.

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    Aspects to be taken into account

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    DOES and DONTs

    Do not:Be subjectiveNot fact basedCommunicate outside project teamLooking for guilty person: whos to blameWork beyond scope without agreement ofcommissioner

    Have open mind and be objective,professional, reliable, aimed at learning!

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    How to report

    Final aim: learning

    Summary

    Back ground and purposeFactual information

    Analysis/methods followedResults

    ConclusionsUrgent recommendationsSafety recommendations

    If possible and wanted: site letter with expertopinion (other learning opportunities)

    Dissemination and communication results

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    Gaining impact

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    OHS management: learning cycles

    REF

    OHSAS

    Successful H&SM

    Policy

    Incident/accidentinvestigation

    Organizing

    Planning and

    implementing

    Measuring

    perfomance

    Reviewing

    performance

    Measuring

    perfomance

    Active monitoring

    Reactivemonitoring

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    Who needs to learn

    Company

    Contractor

    Subcontractor

    Industry/branche

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    Learning barriers

    3: Intervening

    2: Planning of interventions

    1: Incident Investigation and analysis

    Incident

    analysisFact finding

    Determine

    depth &

    scoperesearch

    Incident

    registration

    Incident

    report

    Communicate

    action plan

    Finding

    resources &

    performing

    actions

    Formulating

    actionplan

    Priority &

    urgency of

    actions

    Formulate

    recommen-

    dations

    4: Evaluating

    Evaluate

    implementation

    & effectiveness

    of actions

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    Where do you think the main bottleneck islocated?

    0

    5

    10

    15

    20

    25

    Incide

    ntrep

    ort

    Incide

    ntreg

    istratio

    n

    Deter

    minin

    gscop

    e

    Factfin

    ding

    Analy

    sis

    Recom

    mend

    ations

    Prioritize

    Actio

    nPlan

    Comm

    unica

    tion

    Interv

    ention

    Evalu

    ation

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    Getting impact

    14-2-2012

    48

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    Accident electricity powerplant Amercentrale

    plant shut for major overhaulboiler shut down for cleaning, repairing andinspection of boiler wallscollapsing scaffold5 persons killed

    Titel van de presentatie

    14-2-2012

    Tit l d t ti

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    Titel van de presentatie

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    Titel van de presentatie

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    Titel van de presentatie

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    Titel van de presentatie

    trog

    top

    base

    - 7 m- 9 m- 11 m- 13 m- 15 m- 17 m- 19 m- 21 m- 23 m- 25 m- 27 m- 29 m- 31 m- 33 m- 35 m- 37 m- 39 m- 41 m- 43 m- 45 m- 47 m- 49 m- 51 m- 53 m- 55 m- 57 m- 59 m- 61 m- 63 m

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    Exercise 1: case 2 develop investigation plan30-45 minu tes

    You are called by Amercentrale to do accident research.

    Summarize accident (5 minutes)

    What are direct causes?

    What are indirect causes?

    Exchange of results

    What preventative measures you would advise on several

    levels?

    Who should implement?

    Exchange of results

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    Exercise 2: case 2 develop project plan30-45 minu tes

    You are called by Amercentrale to doaccident research.

    Define aim projectDesign first 10 steps to be done in theprojectWhat roles/functions need to be performed

    Design investigation teamPropose research question

    Jan and Johan provide information

    14-2-2012

    Titel van de presentatie

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    Observations?What role would you prefer?Who would/need you to cooperate withWhat is next step of further developingservices institute

    p

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