Date post: | 12-Apr-2017 |
Category: |
Economy & Finance |
Upload: | loviit |
View: | 446 times |
Download: | 0 times |
Smart
Payment.
Fuelling ecommerce growth & enabling cross-border sales
Fuelling ecommerce growth & enabling cross-border sales
Cross-Border Sales Challenges
2
(New) Market(New) Market(New) Market(New) Market TechnicalTechnicalTechnicalTechnical
OperationalOperationalOperationalOperationalOrganisationalOrganisationalOrganisationalOrganisational
Fuelling ecommerce growth & enabling cross-border sales
New Markets/Segments
3
0000
1000100010001000
2000200020002000
3000300030003000
4000400040004000
2014201420142014 2015201520152015 2016201620162016 2017201720172017 2018201820182018 2019201920192019 2020202020202020
Global Global Global Global CCCCrossrossrossross----BorderBorderBorderBorder orderorderorderorder B2C Volume B2C Volume B2C Volume B2C Volume
DomesticDomesticDomesticDomestic Cross-BorderCross-BorderCross-BorderCross-Border
0000
500500500500
1000100010001000
1500150015001500
2000200020002000
2500250025002500
2014201420142014 2015201520152015 2016201620162016 2017201720172017 2018201820182018 2019201920192019 2020202020202020
Global Global Global Global CrossCrossCrossCross----BorderBorderBorderBorder B2C B2C B2C B2C ShoppersShoppersShoppersShoppers
DomesticDomesticDomesticDomestic Cross-BordersCross-BordersCross-BordersCross-Borders
Quantifying Multi Quantifying Multi Quantifying Multi Quantifying Multi Channel Marketing Channel Marketing Channel Marketing Channel Marketing
OpportuntiesOpportuntiesOpportuntiesOpportunties
Volume Volume Volume Volume Growth p.a.Growth p.a.Growth p.a.Growth p.a.
27%27%27%27%
CrossCrossCrossCross----BorderBorderBorderBorderShoppersShoppersShoppersShoppers
2020202020202020
45%45%45%45%
CostCostCostCost totototo BuildBuildBuildBuild Brand Brand Brand Brand AwarenessAwarenessAwarenessAwareness
Accenture-AliResearch report, 2015
Fuelling ecommerce growth & enabling cross-border sales
(2nd)Device User Market
4
Second Second Second Second sssscreen creen creen creen aaaactivities to capitalise shoppingctivities to capitalise shoppingctivities to capitalise shoppingctivities to capitalise shopping
Mobile Mobile Mobile Mobile penetrationpenetrationpenetrationpenetration isisisis iiiincreasingncreasingncreasingncreasing yearyearyearyear by by by by yearyearyearyear
i.e. Big Events & i.e. Big Events & i.e. Big Events & i.e. Big Events & SocialSocialSocialSocial Media, Promotion & AppMedia, Promotion & AppMedia, Promotion & AppMedia, Promotion & App
Multi Device Payment Multi Device Payment Multi Device Payment Multi Device Payment PlatformPlatformPlatformPlatform
Case StudiesCase StudiesCase StudiesCase Studies
Business Insider, Inc., 2013/2014, www.ystats.com, 2014
Fuelling ecommerce growth & enabling cross-border sales
Global Acquiring & Settlement
5 www.ystats.com, 2014
Lack Lack Lack Lack ofofofof consumerconsumerconsumerconsumer
trusttrusttrusttrust due due due due totototo
missing online missing online missing online missing online
payment methodspayment methodspayment methodspayment methods
Fuelling ecommerce growth & enabling cross-border sales
Global Acquiring & Settlement
6
300+300+300+300+ConnectorsConnectorsConnectorsConnectors
160160160160CountriesCountriesCountriesCountries
BoostBoostBoostBoost SalesSalesSalesSales
40%40%40%40%
Single Point Single Point Single Point Single Point ofofofof ContactContactContactContact
OneOneOneOne time time time time AcquiringAcquiringAcquiringAcquiringProcessProcessProcessProcess
NoNoNoNoRestrictionsRestrictionsRestrictionsRestrictionson Payouton Payouton Payouton Payout
WeeklyWeeklyWeeklyWeeklySettlementSettlementSettlementSettlement
Global Global Global Global AcquiringAcquiringAcquiringAcquiring FeaturesFeaturesFeaturesFeatures
Fuelling ecommerce growth & enabling cross-border sales
Payment by instalments
7
HireHireHireHirePurchasePurchasePurchasePurchase
Higher Conversion
Higher Average Tickets
Higher Customer Satisfaction
Key Facts Consumer*Key Facts Consumer*Key Facts Consumer*Key Facts Consumer*
Influenced my decision to buy (80%)
Influenced my decision to spend more (48%)
Stopped purchasing without finance option (26%)
*Hitachi Capital Consumer Finance, 2014
Key Facts Key Facts Key Facts Key Facts MerchantMerchantMerchantMerchant
Guaranteed cash payment
Reduced barriers to purchase
International solution (one stop solution)
No logins, noregistration, no
documents
consumers’ favorite
payment option
different optional
payment terms
Fuelling ecommerce growth & enabling cross-border sales
Fraud & Default Risk
8
0,00%
0,20%
0,40%
0,60%
0,80%
1,00%
1,20%
1,40%
1,60%
1,80%
Large eCommerce mCommerce International
Fraud as percent of revenueFraud as percent of revenueFraud as percent of revenueFraud as percent of revenue
2013 2014 2015LexisNexis, 2015
mCommercemCommercemCommercemCommerce and and and and
International take International take International take International take
greatest hit to revenue greatest hit to revenue greatest hit to revenue greatest hit to revenue
from fraudfrom fraudfrom fraudfrom fraud
FraudFraudFraudFraud DefaultDefaultDefaultDefaultRiskRiskRiskRisk
Fuelling ecommerce growth & enabling cross-border sales
Guaranteed Cash Payment
9
UpUpUpUp totototo7777 timestimestimestimes
moremoremoremore difficultdifficultdifficultdifficult totototopreventpreventpreventprevent fraudfraudfraudfraud in in in in remote remote remote remote channelschannelschannelschannels
LexisNexis, 2015
100TSD100TSD100TSD100TSDEUR EUR EUR EUR minimumminimumminimumminimum
spendingspendingspendingspending on on on on fraudfraudfraudfraudmitigationmitigationmitigationmitigation
Fraud Map
Fuelling ecommerce growth & enabling cross-border sales
Invoicing & VAT Management
10
VAT RateVAT RateVAT RateVAT Rate 19%19%19%19% 22%22%22%22% 20%20%20%20% 8%8%8%8%
ReportingReportingReportingReporting 10Days10Days10Days10Days 16Days16Days16Days16Days 30Days 30Days 30Days 30Days 90Days90Days90Days90Days
PaymentPaymentPaymentPayment 10Days10Days10Days10Days 16Days16Days16Days16Days 30Days30Days30Days30Days 90Days90Days90Days90Days
DepositDepositDepositDeposit NoNoNoNo NoNoNoNo NoNoNoNo YesYesYesYes
VAT VAT VAT VAT RegistrationRegistrationRegistrationRegistration
InvoiceInvoiceInvoiceInvoiceTemplateTemplateTemplateTemplate
Collection Collection Collection Collection ServiceServiceServiceService
CrossCrossCrossCross----BorderBorderBorderBorder
VAT: 19% VAT: 22% VAT: 20%
Fuelling ecommerce growth & enabling cross-border sales
Cross-Border Ready?
11
Accept Online PaymentsEnabling transactions by a large portfolio of both local and international payments methods
Offer Valuable Payment SolutionsProviding value added payment methods such as payment by instalments and multi device readysolutions to enhance merchants’ business
Manage the whole Payment ChainOffering global acquiring service, guaranteed payoutsand dealing with hassle administrative tasks such as invoicing and collecting on behalf of merchants