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Gym Effectiveness Research: GSK / Sensodyne Pronamel Crowd DNA February 2012
AGENDA
THE PARTNERSHIP WITH SENSODYNE
GYM HABITS AND VISITATION
IN-GYM ADVERTISING: AN OVERVIEW
SUMMARY/CONCLUSION
APPENDIX
SUMMARY & CONCLUSIONS
DENTAL HEALTH AND TOOTHPASTE
INTRODUCTION INTRODUCTION
INTRODUCTION
• Zoom Media operates an extensive out-of-home media network within the UK’s leading health and fitness clubs, reaching health-conscious, active and up-market consumers
• Zoom has a partnership with GSK and Mediacom to educate the target audience and drive consideration and sales of Sensodyne Pronamel toothpaste
• Crowd DNA were asked to measure the effectiveness of this partnership among 150 members of GSK’s target audience: female ABC1 gym-goers aged 25-54
BACKGROUND
• Educate the target audience on the subject of acid erosion
• Drive sales and consideration of Sensodyne Pronamel
• Promote habitual usage, as part of a daily beauty regime
CAMPAIGN OBJECTIVES
INTRODUCTION
SAMPLING AND METHODOLOGY
Face-to-face exit interviews were conducted among 150 female gym-goers at two David Lloyd gyms in West London: Heston and Kingston
• Respondents were selected on the basis of gender and age (25-54) • All agreed that they had just completed a gym session • Interviews lasted less than five minutes on average
Mean age: 36 100% female
35% 13%
23% 10%
5% 13%
25 - 29
30 - 34
35 - 40
41 - 44
45 - 49
50 - 54
51% Kingston
Heston 49%
THE PARTNERSHIP WITH SENSODYNE
GYM HABITS AND VISITATION
IN-GYM ADVERTISING: AN OVERVIEW
SUMMARY/CONCLUSION
APPENDIX
SUMMARY & CONCLUSIONS
DENTAL HEALTH AND TOOTHPASTE
INTRODUCTION
GYM HABITS AND VISITATION
THE SAMPLE ARE ACTIVE GYM-GOERS…
1% 10%
18% 36%
15% 11%
4% 5%
Less than once a week
Once a week
Twice a week
Three times a week
Four times a week
Five times a week
Six times a week
Every day 71% visit the gym more than three times per week
63%
32%
5%
Gym Session
Gym Session & Class
Class Only
… AND MANY TAKE ADVANTAGE OF CLASSES TOO
⅓ take a class in addition to a gym session
Q: How many times a week do you go to the gym? What did you do at the gym today? Base: All respondents (n. 150)
GYM HABITS AND VISITATION
Reception Changing Rooms
Gym Floor
Studios Café / Bar
Q: Thinking about your visit today, please tell me how much time you approximately spent in each of the different areas of the gym? Base: All respondents (n. 150)
AREAS VISITED WITHIN THE GYM
There is no ‘typical’ gym visit…
GYM HABITS AND VISITATION
LESS THAN 5 MINUTES SPENT IN EACH AREA
Reception
95% Changing Rooms
11%
Gym Floor
7%
Studios
58% Café / Bar
41%
Reception is most likely to be bypassed entirely by our sample…
Q: Thinking about your visit today, please tell me how much time you approximately spent in each of the different areas of the gym? Base: All respondents (n. 150)
GYM HABITS AND VISITATION
MORE THAN 45 MINUTES SPENT IN EACH AREA
Reception
0% Changing Rooms
13%
Gym Floor
73%
Studios
41% Café / Bar
17%
The gym floor and studios are where most time is spent…
Q: Thinking about your visit today, please tell me how much time you approximately spent in each of the different areas of the gym? Base: All respondents (n. 150)
THE PARTNERSHIP WITH SENSODYNE
GYM HABITS AND VISITATION
IN-GYM ADVERTISING: AN OVERVIEW
SUMMARY/CONCLUSION
APPENDIX
SUMMARY & CONCLUSIONS
DENTAL HEALTH AND TOOTHPASTE
INTRODUCTION
IN-GYM ADVERTISING: AN OVERVIEW
DISPLAY ADVERTISING IN THE GYM
Q: During your gym visit today, which of the following types of advertising did you see? Please select all that apply. Base: All respondents (n. 150)
TV
GYM MUSIC / RADIO YOGA MATS
MIRROR TALKERS
FREE SAMPLES
ADVERTISING STANDS
38%
15% 5%
29%
8%
59%
IN-GYM ADVERTISING: AN OVERVIEW
UNPROMPTED ADVERTISING RECALL
Q: And thinking about the advertising you’ve seen, which, if any products or brands did you see advertised? Base: All respondents (n. 150)
IN-GYM ADVERTISING OVERVIEW
UNPROMPTED ADVERTISING RECALL
Top Sectors: %age of Responses
1
Dental Services Toothpaste Dental treatments
29% 23% 6%
2
Gym & Fitness Personal Trainers or Classes Physiotherapy
25% 25% <1%
3
Energy Drinks & Foods Healthy Eating / Foods Energy Drinks Water
25% 12% 9% 4%
4
Beauty & Cosmetics Hairdressers / Beauty Services Cosmetic Products Appliances
12% 7% 4% 1%
5 Sports Brands 3%
6 Others 6%
Top Brands: %age of Mentions
Sensodyne Sensodyne Pronamel Any Sensodyne (net)
28% 18% 45%
David Lloyd 18%
Lucozade Maxi-Muscle
15% 5%
Dove Nivea Remington
5% 3% 3%
Reebok 5%
Muller 3%
Q: And thinking about the advertising you’ve seen, which, if any products or brands did you see advertised? All respondents (n. 150); responses: 102; brand mentions: 40
THE PARTNERSHIP WITH SENSODYNE
GYM HABITS AND VISITATION
IN-GYM ADVERTISING: AN OVERVIEW
SUMMARY/CONCLUSION
APPENDIX
SUMMARY & CONCLUSIONS
DENTAL HEALTH AND TOOTHPASTE
INTRODUCTION
DENTAL HEALTH AND TOOTHPASTE
WHAT ARE YOUR THREE MAIN DENTAL HEALTH CONCERNS?
83%
65%
59%
41%
21%
19%
6%
4%
Tooth decay
Yellowing teeth
Bad breath (halitosis)
Sensitive teeth
Bleeding gums (gingivitis)
Acid erosion
Something Else
Dry mouth
⅕ consider acid erosion to be a major concern
Q: Thinking specifically about dental care, please choose the three most important issues to you? All respondents (n. 150)
DENTAL HEALTH AND TOOTHPASTE
TOOTHPASTE BRANDS: FIRST MENTION
63%
16%
6%
5%
3%
2%
5% Others
Nearly ⅔ have Colgate top of mind; Sensodyne is a clear second
Q: Thinking specifically about toothpaste, what is the first brand that comes to mind? All respondents (n. 150)
DENTAL HEALTH AND TOOTHPASTE
TOOTHPASTE BRANDS: ALL MENTIONS
40%
21%
14%
8%
6%
3%
7% Others
Q: Thinking specifically about toothpaste, what is the first brand that comes to mind? Q: Are there any other toothpaste brands that next come to mind? All respondents (n. 150); total brand mentions: 330
DENTAL HEALTH AND TOOTHPASTE
BRAND CURRENTLY BEING USED
Q: What brand of toothpaste are you using at the moment? Base: All respondents (n. 150)
54%
17%
7%
6%
3%
2%
7%
3% Can’t Remember
Others
THE PARTNERSHIP WITH SENSODYNE
GYM HABITS AND VISITATION
IN-GYM ADVERTISING: AN OVERVIEW
SUMMARY/CONCLUSION
APPENDIX
SUMMARY & CONCLUSIONS
DENTAL HEALTH AND TOOTHPASTE
INTRODUCTION
THE PARTNERSHIP WITH SENSODYNE
DENTAL CARE BRANDS ADVERTISED IN THE GYM: PROMPTED LIST
35% 13%
7% 5%
3% 3% 3% 3% 3%
48% Can’t Remember
Others
44% named any Sensodyne product
Q: And which of the following dental care brands have you seen advertised during your visits to the gym in the past month or so? Base: All respondents (n. 150)
SENSODYNE PRONAMEL: PROMPTED CAMPAIGN AWARENESS
THE PARTNERSHIP WITH SENSODYNE
“Advertising for Sensodyne Pronamel is currently running at this gym. Can you remember seeing any advertising for Sensodyne Pronamel?”
YES: 55% NO: 43%
Don’t know or not sure: 2%
Q: Advertising for Sensodyne Pronamel is currently running at this gym. Can you remember seeing any advertising for Sensodyne Pronamel? Base: All respondents (n. 150)
AD TYPES SEEN (PROMPTED AMONG ALL AWARE OF THE CAMPAIGN):
THE PARTNERSHIP WITH SENSODYNE
TV GYM MUSIC YOGA MATS
MIRROR TALKERS FREE SAMPLES ADVERTISING STANDS
THE PARTNERSHIP WITH SENSODYNE
TV
GYM MUSIC YOGA MATS MIRROR TALKERS FREE SAMPLES
ADVERTISING STANDS
55% 54%
27% 13% 7% 1%
71% noticed TV or standee advertising
AD TYPES SEEN (PROMPTED AMONG ALL AWARE OF THE CAMPAIGN):
Q: Please select all the types of advertising you remember seeing. Base: All who have seen Sensodyne advertising (n. 83)
63% OF COMMENTS REFERENCED ACIDITY, EROSION, ENAMEL OR PROTECTION
THE PARTNERSHIP WITH SENSODYNE
“The campaign is about protection… even things you assume are healthy you need protecting against.”
“The key message for me is that foods you think are healthy can actually damage your teeth.”
“Eating fruits might be healthy, but they can cause damage to tooth enamel.”
“You should think about the damage that everyday 'healthy' foods cause to your teeth.” 48%
16%
Q: What do you think is the key message of the Sensodyne Pronamel advert? Base: All respondents (n.150)
ADDRESSING GSK’S CAMPAIGN OBJECTIVES
THE PARTNERSHIP WITH SENSODYNE
96%
75%
74%
72%
66%
47%
29%
I would consider trying a free sample of Sensodyne Pronamel
The ad makes me think about dental care/ acid erosion more
I associate the advert with Sensodyne Pronamel
The adverts makes me think that protection against acid erosion should
be part of my daily dental care
Seeing the ad makes me more likely to consider buying a toothpaste that
protects against acid erosion
I enjoyed seeing the ad
The ad told me something that I didn’t know before
All Respondents
Thinking about the advert, please tell me on a scale of 1 to 5 how strongly you agree with the following statements, where 1 means strongly disagree and 5 means strongly agree Percentages indicate proportion of respondents scoring 4-5 against each statement. Base: All respondents (n. 150)
% who agree
SHIFTING BRAND PERCEPTIONS
THE PARTNERSHIP WITH SENSODYNE
98%
80%
78%
76%
71%
54%
31%
94%
68%
69%
66%
59%
37%
26%
The adverts makes me think that protection against acid erosion should
be part of my daily dental care
Seeing the ad makes me more likely to consider buying a toothpaste that
protects against acid erosion
I enjoyed seeing the ad
The ad told me something that I didn’t know before
Exposed to Campaign
Non-Exposed to Campaign +20%
I would consider trying a free sample of Sensodyne Pronamel
The ad makes me think about dental care/ acid erosion more
I associate the advert with Sensodyne Pronamel
+47%
+22%
+15%
+13%
+18%
+4%
% who agree
Thinking about the advert, please tell me on a scale of 1 to 5 how strongly you agree with the following statements, where 1 means strongly disagree and 5 means strongly agree Percentages indicate proportion of respondents scoring 4-5 against each statement. Base: Exposed (n. 83), Non-Exposed (n. 65)
REACTION TO THE CAMPAIGN
THE PARTNERSHIP WITH SENSODYNE
All Respondents
Q: How did the campaign influence your opinion on Sensodyne Pronamel? Please select one response. Base: All respondents (n. 150)
49%
25% 27%
0% 0% Changed my opinion for the better
Confirmed my positive opinion
Had no influence
Confirmed my negative opinion
Changed my opinion for the worse
73% of all respondents are positive about the campaign
REACTION TO THE CAMPAIGN
THE PARTNERSHIP WITH SENSODYNE
Q: How did the campaign influence your opinion on Sensodyne Pronamel? Please select one response. Base: All respondents (n. 150)
78% exposed vs. 66% non-exposed are positive about the campaign 49%
29% 22%
0% 0%
48%
19%
34%
0% 0% Changed my opinion for the better
Confirmed my positive opinion
Had no influence
Confirmed my negative opinion
Changed my opinion for the worse
Non-Exposed to Campaign
Exposed to Campaign
BEHAVIOURS: HOW LIKELY ARE YOU TO DO THE FOLLOWING?
THE PARTNERSHIP WITH SENSODYNE
3%
1%
3%
3%
3%
17%
13%
13%
15%
9%
20%
0
1
2
3
4
5
6
7
8
9
10
All Respondents
All Respondents
Recommend Sensodyne Pronamel Buy Sensodyne Pronamel
3%
1%
3%
3%
3%
17%
13%
13%
15%
9%
20%
0
1
2
3
4
5
6
7
8
9
10
33%
21%
28%
29%
Q. And on a scale of 0-10 how likely are you to buy Sensodyne Pronamel in the future? And on a scale of 0-10 how likely are you to recommend Sensodyne Pronamel to a friend in the future? Percentages indicate proportion of respondents scoring 4-5 against each statement. Base: All respondents (n. 150)
THE PARTNERSHIP WITH SENSODYNE
4%
1%
2%
2%
1%
16%
5%
15%
23%
11%
21%
3%
2%
3%
3%
6%
20%
23%
9%
6%
6%
19%
0
1
2
3
4
5
6
7
8
9
10
37% 15%
5%
2%
2%
4%
5%
12%
6%
19%
23%
8%
13%
8%
5%
3%
3%
6%
14%
23%
11%
9%
5%
14%
0
1
2
3
4
5
6
7
8
9
10
Exposed to Campaign
Non-Exposed to Campaign
Exposed to Campaign
Non-Exposed to Campaign
BEHAVIOURS: HOW LIKELY ARE YOU TO DO THE FOLLOWING?
31% 25%
42% 20%
22% 18%
Q. And on a scale of 0-10 how likely are you to buy Sensodyne Pronamel in the future? And on a scale of 0-10 how likely are you to recommend Sensodyne Pronamel to a friend in the future? Percentages indicate proportion of respondents scoring 4-5 against each statement. Base: Exposed (n. 83), Non-Exposed (n. 65)
Recommend Sensodyne Pronamel Buy Sensodyne Pronamel
ACTION: ACTIVITIES LIKELY TO DO IN THE NEXT FEW WEEKS
THE PARTNERSHIP WITH SENSODYNE
72%
41%
13%
11%
Buy or use Sensodyne Pronamel
Talk to someone about Sensodyne Pronamel
Search for information about acid erosion
Visit the Sensodyne Pronamel website
Q. And which, if any, of the following are you likely to do in the next few weeks or so? Base: All respondents (n. 150)
ACTIONS: LIKELY TO DO IN THE NEXT FEW WEEKS
THE PARTNERSHIP WITH SENSODYNE
72%
42%
10%
12%
70.80%
40.00%
16.90%
9.20%
Buy or use Sensodyne Pronamel
Talk to someone about Sensodyne Pronamel
Search for information about acid erosion
Visit the Sensodyne Pronamel website
(-70%)
+5%
+47%
+1%
Exposed to Campaign
Non-Exposed to Campaign
Q. And which, if any, of the following are you likely to do in the next few weeks or so? Base:: Exposed (n. 83), Non-Exposed (n. 65)
THE PARTNERSHIP WITH SENSODYNE
GYM HABITS AND VISITATION
IN-GYM ADVERTISING: AN OVERVIEW
SUMMARY/CONCLUSION
APPENDIX
SUMMARY & CONCLUSIONS
DENTAL HEALTH AND TOOTHPASTE
INTRODUCTION
SUMMARY & CONCLUSIONS
HOW HAS THE CAMPAIGN PERFORMED AGAINST ITS OBJECTIVES?
Educate the audience on the subject of acid erosion:
• 75% of all respondents said that the ads caused them to think more about acid erosion
• 73% of all respondents were positive about the campaign
• 63% of responses to the campaign contain a reference to acidity, erosion, enamel or protection
SUMMARY & CONCLUSIONS
HOW HAS THE CAMPAIGN PERFORMED AGAINST ITS OBJECTIVES?
Promote habitual usage, as part of a daily beauty regime:
• Of all advertising remembered by respondents, advertising around dental care was cited by 29% of respondents
• 72% of respondents agreed that the ads in their gym made them think that protection against acid erosion should be part of daily dental care
SUMMARY & CONCLUSIONS
HOW HAS THE CAMPAIGN PERFORMED AGAINST ITS OBJECTIVES?
Drive consideration and sales of Sensodyne Pronamel:
• 66% said the ad makes them more likely to consider buying a toothpaste that protects against acid erosion
• 72% of respondents said they are likely to buy or use Sensodyne Pronamel over the next few weeks
• 96% would try a free sample of Sensodyne Pronamel
• Sensodyne accounted for 45% of all unprompted ad awareness mentions
Gym Effectiveness Research: M&S / Simply Fuller Longer Prepared for Zoom Media by Crowd DNA February 2012
AGENDA
THE PARTNERSHIP WITH M&S
GYM HABITS AND VISITATION
SUMMARY/CONCLUSION SUMMARY & CONCLUSIONS
INTRODUCTION INTRODUCTION
HEALTHY EATING AND WEIGHT LOSS HEALTHY EATING AND WEIGHT LOSS
IN-GYM ADVERTISING: AN OVERVIEW IN-GYM ADVERTISING: AN OVERVIEW
INTRODUCTION
• Zoom Media operates an extensive out-of-home media network within the UK’s leading health and fitness clubs, reaching health-conscious, active and up-market consumers
• Zoom has a partnership with M&S and Walker Media to drive awareness and sales of M&S Simply Fuller Longer
• Crowd DNA measured the effectiveness of this partnership among 148 members of M&S’s target audience: ABC1 gym-goers aged 25-54
BACKGROUND
CAMPAIGN OBJECTIVES
• Increase awareness of Simply Fuller Longer
• Increase sales
• Put M&S at the front of mind for healthy eating
INTRODUCTION
SAMPLING AND METHODOLOGY
Face-to-face exit interviews were conducted among 148 gym goers at two gyms: Fitness First in Central London and The Gym in Kingston
• Respondents were selected on the basis of age (25-54) • All agreed that they had just completed a gym session • Interviews lasted less than five minutes on average
51% Kingston
Central London
49%
49% female
51% male
Average age: 32
49% 30%
10% 3% 4% 4%
25 - 29
30 - 34
35 - 40
41 - 44
45 - 49
50 - 54
THE PARTNERSHIP WITH M&S
GYM HABITS AND VISITATION
SUMMARY/CONCLUSION SUMMARY & CONCLUSIONS
INTRODUCTION INTRODUCTION
HEALTHY EATING AND WEIGHT LOSS HEALTHY EATING AND WEIGHT LOSS
IN-GYM ADVERTISING: AN OVERVIEW IN-GYM ADVERTISING: AN OVERVIEW
GYM HABITS AND VISITATION
THE SAMPLE ARE ACTIVE GYM-GOERS…
TIME SPENT ON THE GYM FLOOR
Q: How many days a week do you work out at this gym? Base: All aware (n. 133) Q: Roughly how long did you spend on the gym floor today? Base: All respondents (n. 148)
1% 2%
13% 32%
25% 20%
3% 4%
Less than once a week
Once a week
Twice a week
Three times a week
Four times a week
Five times a week
Six times a week
Every day 84% visit the gym at least three times per week
2% 17%
30% 24%
5% 22%
<30 minutes
30-45 minutes
45-60 minutes
60-75 minutes
75-90 minutes
90 minutes+
51% spend 1 hour+ on the gym floor
GYM HABITS AND VISITATION
3 IN 10 AIM TO LOSE WEIGHT AT THE GYM
78%
30%
14%
13%
3%
9%
To maintain or improve fitness
As part of a weight-loss programme or diet
To train for a specific event such as a marathon/triathlon
For fun/relaxation
As a social activity with friends
Something else
Q: What were your main reasons for coming to the gym today? All respondents (n. 148)
GYM HABITS AND VISITATION
HIGH MEDIA EXPOSURE ON THE GYM FLOOR
Q: Did you notice or watch the TVs in the gym? Base: All Respondents (n. 148)
82% noticed or watched gym TV
THE PARTNERSHIP WITH M&S
GYM HABITS AND VISITATION
SUMMARY/CONCLUSION SUMMARY & CONCLUSIONS
INTRODUCTION INTRODUCTION
HEALTHY EATING AND WEIGHT LOSS HEALTHY EATING AND WEIGHT LOSS
IN-GYM ADVERTISING: AN OVERVIEW
IN-GYM ADVERTISING: AN OVERVIEW
DISPLAY ADS IN THE GYM
ADVERTISING STANDS POSTER ADVERTISING
Q: During your gym visit today, did you notice any of the following advertising types? Base: All respondents (n. 148)
47% 34%
GYM MUSIC
26% TV
58%
65% noticed at least one form of digital advertising
IN-GYM ADVERTISING: AN OVERVIEW
UNPROMPTED ADVERTISING RECALL
Q: And thinking about the advertising you’ve seen, which, if any products or brands did you see advertised? All respondents (n. 148); responses: 107; brand mentions: 80
UNPROMPTED ADVERTISING RECALL
Top Sectors: %age of Responses
1
Energy Drinks & Foods Supplements Energy drinks
42% 32% 6%
2
Retail Products/Services Shopping Centres
23% 12%
3
Gym and Ftness Leisure centres PT or classes
17% 9% 9%
4
Music Festival Label
7% 3% 2%
5 Dental Products/Services 6%
6 Others 3%
Top Brands: %age of Mentions
Maxi-Muscle Lucozade Maxitone
29% 5% 3%
The Bentall Centre M&S
15% 10%
The Gym 11%
Ministry of Sound Party In The Park
4% 3%
Sensodyne 4%
Q: And thinking about the advertising you’ve seen, which, if any products or brands did you see advertised? All respondents (n. 148); responses: 107; brand mentions: 80
IN-GYM ADVERTISING: AN OVERVIEW
THE PARTNERSHIP WITH M&S
GYM HABITS AND VISITATION
HEALTHY EATING AND WEIGHT LOSS
SUMMARY/CONCLUSION SUMMARY & CONCLUSIONS
INTRODUCTION INTRODUCTION
IN-GYM ADVERTISING: AN OVERVIEW IN-GYM ADVERTISING: AN OVERVIEW
UNPROMPTED RECALL – WEIGHT LOSS PRODUCTS
Q: Thinking now about healthy eating products, or food designed to help with weight loss, which brands or products come to mind? Base: those aware (n. 101); responses: 116; brand mentions: 26
68% recalled at least one food when asked, but…
• Low overall awareness • Many cited healthy foods such as
‘wholegrain’, ‘chicken’ • Confusion with weight-loss and
muscle-building products
HEALTHY EATING AND WEIGHT LOSS
9% 9% 9%
7% 4% 4% 4%
3% 3%
22% 18%
8%
Maximuscle
Special K
Weight Watchers
Holland and Barrett
Boots
M&S
Slimfast
Alpen
Ryvita
Other brands
"Healthy food"
Potein shakes, etc.
HEALTHY EATING AND WEIGHT LOSS
PROMPTED AWARENESS OF WEIGHT LOSS ADVERTISING
57%
48%
31%
18%
15%
10%
1%
24%
Special K
Weight Watchers
Muller Light
Slimfast
Lighter Life
Waitrose Count range
Others
None of these
Q: What other weight loss advertising have you seen in the last few weeks? All respondents (n. 148)
THE PARTNERSHIP WITH M&S
GYM HABITS AND VISITATION
SUMMARY/CONCLUSION SUMMARY & CONCLUSIONS
INTRODUCTION INTRODUCTION
HEALTHY EATING AND WEIGHT LOSS HEALTHY EATING AND WEIGHT LOSS
IN-GYM ADVERTISING: AN OVERVIEW IN-GYM ADVERTISING: AN OVERVIEW
SIMPLY FULLER LONGER: PROMPTED AWARENESS
THE PARTNERSHIP WITH M&S
Q: Which (if any) of these products have you seen advertised on the gym TVs during your visits to the gym in the last 2 weeks ? (Simply Fuller Longer) Base: All Respondents (n. 148)
recalled seeing advertising for
at their gym
25%
SIMPLY FULLER LONGER: PROMPTED GYM TV AD AWARENESS
THE PARTNERSHIP WITH M&S
“Can you remember seeing this particular advert on the TVs at this gym?”
Don’t know or not sure: 7% Q: Can you remember seeing this particular advert on the TVs at this gym? All respondents (n. 148)
YES: 62%
NO: 32%
THE PARTNERSHIP WITH M&S
BRAND ATTRIBUTION
98% of those that saw the advert attributed it to M&S!
Q: Looking at the ad, can you tell me the name of the brand this advert belongs to? All those who saw the M&S campaign in the gym (n. 86)
98% attributed the campaign to
THE PARTNERSHIP WITH M&S
72% had seen at least one of these
AD VERTISING SEEN PRIOR TO TODAY’S GYM VISIT
Q: Have you heard of M&S Simply Fuller Longer prior to your gym visit today, and if so where from? All respondents (n. 148)
60% 32%
5% 4% 3% 0%
TV IN-STORE
NEWSPAPERS INTERNET WOMENS MAGAZINES VIDEO-ON-DEMAND
THE PARTNERSHIP WITH M&S
TV
AD VERTISING SEEN PRIOR TO TODAY’S GYM VISIT
Q: Have you heard of M&S Simply Fuller Longer prior to your gym visit today, and if so where from? All respondents (n. 148)
IN-STORE
NEWSPAPERS INTERNET
81% 28%
4% 6%
43% 15%
Non-Exposed to Campaign
Exposed to Campaign
7% 0%
3% 0%
WOMENS MAGAZINES
0% 0%
VIDEO-ON-DEMAND
HOW OFTEN DO THEY VISIT M&S?
1%
16%
22%
14%
20%
18%
9%
Every day
Several times a week
Once a week
Once every few weeks
Once a month
Less often
Never
Q: How regularly do you shop for food at M&S? All respondents (n. 148)
39% are M&S weekly shoppers
THE PARTNERSHIP WITH M&S
PRODUCT PERCEPTIONS
Q: From viewing the ad, what 3 words/statements would you use to describe M&S Simply Fuller Longer out of the list below? All respondents (n. 148)
THE PARTNERSHIP WITH M&S
• Luxury • Unhealthy • High quality • Poor quality • Expensive • Cheap • For a calorie controlled diet
• Budget • Healthy • High in fat • Low in fat • Convenient • Difficult to prepare • … or something else?
PRODUCT PERCEPTIONS
0% 1% 2% 2% 3%
10% 21%
20% 21%
30% 47% 48%
69%
Difficult to prepare
Unhealthy
High in fat
Poor quality
Cheap
Budget
Expensive
Luxury
Low in fat
For a calorie controlled diet
High quality
Convenient
Healthy
95% used at least one positive quality to describe the Simply Fuller Longer range
THE PARTNERSHIP WITH M&S
Q: From viewing the ad, what 3 words/statements would you use to describe M&S Simply Fuller Longer out of the list below? All respondents (n. 148)
PRODUCT CONSIDERATION AND PURCHASE BEHAVIOUR
THE PARTNERSHIP WITH M&S
“Have you bought a product from the M&S Simply Fuller Longer range, or would you consider buying one?”
Q: Have you previously bought a product from the M&S Simply Fuller Longer range, or would you consider buying one? All respondents (n. 148)
24% have
bought No
45% 31% would
consider
55% have bought or would consider buying a product from the range
REASONS FOR PURCHASING
28%
27%
24%
17%
9%
9%
14%
They fit in with an existing diet programme
Something else
Time saving and convenient
I like the taste
It’s an effective way to monitor calorie intake
I like the range of dishes available
I’m interested in losing weight
What is the main reason why you purchased or would consider purchasing this product? (Base: All who would consider or who have bought a product from the Simply Fuller Longer range (n. 81)
42% would use the range to help lose weight
THE PARTNERSHIP WITH M&S
REASONS FOR NOT PURCHASING
What is the main reason why you would not be interested in buying this product? (Base: All who have not bought or would not consider buying a product from the Simply Fuller Longer range (n.67)
43%
12%
10%
9%
6%
19% Something else
I prefer to cook from scratch
Expensive
I don’t work/ live near an M&S
The meals available aren’t to my taste
I’m not interested in losing weight
THE PARTNERSHIP WITH M&S
REACTION TO THE CAMPAIGN
THE PARTNERSHIP WITH M&S
All Respondents
Q: How did the campaign influence your opinion on M&S Simply Fuller Longer? Please select one response. Base: All respondents (n. 148)
35%
24%
38%
0% 3%
Changed my opinion for the better
Confirmed my positive opinion
Had no influence
Confirmed my negative opinion
Changed my opinion for the worse
59% of all respondents are positive about the campaign
REACTION TO THE CAMPAIGN
THE PARTNERSHIP WITH M&S
64% exposed vs. 42% non-exposed are positive about the campaign
Non-Exposed to Campaign
Exposed to Campaign
Q: How did the campaign influence your opinion on M&S Simply Fuller Longer? Please select one response. Base: Exposed to campaign, (n.91), Non exposed, (n. 47)
41%
23% 32%
0% 4%
21% 21%
55%
0% 2%
Changed my opinion for the better
Confirmed my positive opinion
Had no influence
Confirmed my negative opinion
Changed my opinion for the worse
+95%
HOW LIKELY ARE RESPONDENTS TO TRY A PRODUCT FROM THE RANGE?
THE PARTNERSHIP WITH M&S
All Respondents
Try a product from the M&S Simply Fuller Longer range
7%
1%
5%
4%
4%
13%
12%
19%
10%
9%
16%
0
1
2
3
4
5
6
7
8
9
10
29%
25%
Q. And on a scale of 0-10 how to try a product from the M&S Simply Fuller Longer range in the future? Base: All respondents (n. 148) Base: Exposed to campaign (n.91); Non exposed, (n. 47)
6%
0%
4%
6%
2%
11%
13%
20%
10%
10%
19%
13%
2%
6%
2%
4%
17%
9%
17%
6%
9%
15%
0
1
2
3
4
5
6
7
8
9
10
Exposed to Campaign
Non-Exposed to Campaign
Try a product from the M&S Simply Fuller Longer range
30% 23%
29% 23%
THE PARTNERSHIP WITH M&S
GYM HABITS AND VISITATION
SUMMARY/CONCLUSION SUMMARY & CONCLUSIONS
INTRODUCTION
HEALTHY EATING AND WEIGHT LOSS HEALTHY EATING AND WEIGHT LOSS
IN-GYM ADVERTISING: AN OVERVIEW IN-GYM ADVERTISING: AN OVERVIEW
SUMMARY & CONCLUSIONS
HOW HAS THE CAMPAIGN PERFORMED AGAINST ITS OBJECTIVES?
Increase awareness of Simply Fuller Longer
• 62% remembered seeing the TV ad at the gym when prompted with de-branded stills
• 25% claimed to have seen advertising for the Simply Fuller Longer range at their gym recently
• 98% correctly associated the Simply Fuller Longer TV ad with M&S
SUMMARY & CONCLUSIONS
HOW HAS THE CAMPAIGN PERFORMED AGAINST ITS OBJECTIVES?
Increase sales of Simply Fuller Longer
• 41% of all respondents who have not already tried a product form the Simply Fuller Longer range would consider doing so
• When asked how likely they were to buy a product, 59% of those exposed to the campaign scored 7/10 or more vs. 46% non-exposed
SUMMARY & CONCLUSIONS
HOW HAS THE CAMPAIGN PERFORMED AGAINST ITS OBJECTIVES?
Put M&S at the front of mind for healthy eating
• 95% used at least one positive or healthy word to describe the Simply Fuller Longer range
• Nearly 7 in 10 described the Simply Fuller Longer range as ‘healthy'
• 41% of those exposed to the campaign said it changed their opinion of the range for the better, compared to 21% non-exposed, a 95% increase
• M&S are a consideration in the healthy-eating market, appearing in the top 5 weight-loss brands recalled
• Of those who would consider buying the product, or have already bought it, 42% would do so to help lose weight
Chris Kebbell, Research Manager Crowd DNA, Unit 6.03, The Tea Building, 56 Shoreditch High Street, London E1 6JJ [email protected] | www.crowddna.com | +44 (0)207 739 2885
THANKS FOR LISTENING
FIELDWORK OBSERVATIONS: GSK
• In Kingston, free samples were positioned in the opposite direction to the gym entrance - a possible contributor to low awareness there
• For future waves, additional samples in the changing areas could be considered
• Peak times were between 8-10am and 6-9pm
• Thursday was busier than Tuesday and Wednesday
• In Heston, a proportion of women arrived in groups for the Bollywood Dance class on Wednesday evening
• In Kingston, a proportion of gym goers arrived in groups for the Mother and Baby yoga session on Thursday morning
FIELDWORK OBSERVATIONS: M&S
• Peak times were between 8-10am and 6-9pm
• In Central London, the larger reception area in Fitness First allowed for more advertising space in the form of stands and posters
• At The Gym in Kingston, as there wasn’t a reception area advertising centred around the TVs on the gym floor
Chris Kebbell, Research Manager Crowd DNA, Unit 6.03, The Tea Building, 56 Shoreditch High Street, London E1 6JJ [email protected] | www.crowddna.com | +44 (0)207 739 2885
THANKS FOR LISTENING