#eCOMTO #groceriesondemand

How to streamline delivery

with on-demand services in

eCommerce

Mudit Rawat

Founder & CEO Urbery

@moodz @Urbery

#eCOMTO

#groceriesondemand

#eCOMTO #groceriesondemand

Crowdsourcin

gLeveraging a pool of

underutilized

resources to get

tasks done.

Using the power of crowdsourcing…

#eCOMTO #groceriesondemand

#eCOMTO #groceriesondemand

#eCOMTO #groceriesondemand

#eCOMTO #groceriesondemand

Introducing Urbery

ORDER GROCERIES

ONLINE

LEAVE IT TO OUR

GROCERY GURUS

TELL US WHEN

AND WHERE

Choose products from

your favourite grocery

store

Select a time convenient to

you (or one of the under 2

hours delivery windows)

Track your Grocery Gurus

in real time as they shop

and deliver your groceries

to your doorstep

#eCOMTO #groceriesondemand

Why are we moving towards this

model??

RISE OF THE

ON-DEMAND

ECONOMY

#instagratification

generation

#eCOMTO #groceriesondemand

Why are we moving towards this

model??

RISE OF THE

ON-DEMAND

ECONOMY

Easy and affordable access

to technology and services

68% of Canadians owned a smartphone (13% y-o-y

increase)

Mobile users in North America are using on average

1.3GB of data/month on their smartphone vs. just

149MB in 2008 – a 1,242% increase!

Avg. cost of downloading 1MB expected to drop to

$0.01 in 2015 vs. $0.46 in 2008

#eCOMTO #groceriesondemand

Why are we moving towards this

model??

RISE OF THE

ON-DEMAND

ECONOMY

Rise of the Freelancers

Abundance of resources

* Source: http://www.forbes.com/sites/tomiogeron/2013/01/23/airbnb-and-the-unstoppable-rise-of-the-share-economy/

Flexibility – Work when you like

Milennials moving away from the 9-5

grind

Become your own boss

Make extra money on the side

Little or no micro-management

Revenue flowing through shared economy directly

into peoples wallet will surpass $3.5B

Why people like it?

#eCOMTO #groceriesondemand

This is just a snapshot

#eCOMTO #groceriesondemand

Crowdsourced delivery value chain

Hire, train and

manage the

schedule of your

fleet

Build an online and/or

mobile platform that

allows customers to

buy products and sync

the delivery schedule

to your fleets schedule

Use existing

infrastructure to pick

products (grocery

stores) and personal

vehicles to deliver

groceries

Leverage GPS tracking

of your fleets

smartphone (existing

resource) to provide

customers with real

time order tracking

functionality

#eCOMTO #groceriesondemand

Crowd sourcing your delivery can

streamline the entire delivery process

DELIVER

Y SPEED

OPTIMIZED

OPERATIONAL

COST (No Inventory and

Warehousing Cost)

ALWAYS

FRESH

CUSTOMER

SERVICE - NOT

JUST

LOGISTICS

#eCOMTO #groceriesondemand

The Bad

Fleet Turnover

Need capital to develop an effective promotional

campaign to attract initial crowd sourced

employees

Constant battle between supply and demand (till

your business becomes stable)

#eCOMTO #groceriesondemand

Building your crowdsourced delivery

model

▪ Find people – Craigslist is your best friend

▪ Build a robust training program

▪ Put as much details as you can about your business including

culture, process, help guides, etc.

▪ Tools such as ACTO can help streamline this process

▪ Find a background check agency – We use Triton and they can

do background checks in under 5 minutes!

▪ Automate your interview process – Try using Kira talent

▪ Find a good legal firm – We use LaBarge Weinstien

▪ Find the right APIs (or build your own) – Locqus, Bringg and On-

Fleet can really help you implement delivery personal tracking

#eCOMTO #groceriesondemand

What does the future hold

$26B

$110B

323%

#eCOMTO #groceriesondemand

mudit.rawat@urbery.com

@Moodz @Urbery

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