Cruise Ship Safe Working Procedures – Version 4 – Reviewed August 2017
Both Queens and Princes wharves present a variety of hazards & risks to all personnel operating on cruise ship days, as well as passengers, crew and members of the public. The following guidelines are important to ensure that a safe environment is maintained at all times. Any personnel not adhering to these procedures will be removed from the area immediately. **SAFETY IS EVERYONE’S RESPONSIBILITY**
PEDESTRIANS, VEHICLES & MACHINERY
All non-operational roadways are managed by a specific Traffic Management (P4G) team.
P4G will deploy necessary safety barriers & cones to ensure it is safe for all pedestrians.
P4G will safely control flow of pedestrians & vehicles as required and aligned to the defined Traffic Management Plan.
Pedestrians are to make every effort to keep to footpaths or the side of roadways to permit vehicles & machinery to pass safely.
All vehicles must adhere to the wharf speed limit 5kph. All vehicles & machinery to have lights illuminated during hours of darkness.
OPERATIONAL AREAS
Only essential personnel are to be permitted access to operational areas.
NO visiting friends or sightseeing.
All operational personnel to wear Hi-Viz vests or jacket when inside operational areas. White overalls are not acceptable Hi-Viz.
No open toed footwear is permitted – no jandals/sandals! Only closed /covered footwear is permitted.
Where practical, all operations on the wharf are to cease whilst the ship is arriving or departing and there are linesmen operating on the wharf aprons.
Keep clear of stevedoring activities.
Keep clear of stores, garbage, gangway and K-9 operations.
Stay away from wharf edge unnecessarily to prevent falling into the water
Advise stevedores of your presence if you need to complete any function within the operational areas.
If there is a need to move operational equipment to/from storage areas/terminal, ensure you are visible and that the stevedores are aware of your movements.
Security guards operating within the operational areas must remain at their position and not wander unnecessarily through the operational areas.
When walking through operational areas, remain close to buildings &/or fence lines.
GIVE MOVING MACHINERY RIGHT OF WAY!
Vehicle & Machinery speed limits must be kept to a minimum.
Report any unsafe activities & remain vigilant for ALL users’ safety in operational areas.
INSIDE CRUISE TERMINALS
Use handrails when using the stairs, lifts and escalators.
Ensure all electrical cables are either securely taped to the floor or overhead to remove any tripping hazards.
Minor changes in floor levels will be demarked with (adhesive) safety warning tape.
Appropriate way-finding, informational and hazard identification signs will be deployed.
Any wet floors, floor defects & obstructions and all other faults with the terminals are to be reported to PoAL cruise staff immediately.
PASSENGER GANGWAYS
Gangways are only to be operated by authorised personnel.
No climbing on the gangway structure, services ladders must be used.
ANY FAULT WITH ANY GANGWAY MUST BE REPORTED TO POAL CRUISE STAFF IMMEDIATELY
PORTS OF AUCKLAND Cruise Safe Ship Working Procedures
Version 03 18/08/2017
Process Hazard Task Roles Existing/Additional Control Hierarchy of Control Control Status Residual Risk Target Risk
ALL AREAS:
Queens & Princes Wharf
Electrocution when plugging/unplugging devices and cables
from power supply pointsALL Personnel Existing
Ensure power supply is turned OFF first before connecting/
disconne cting devices & cablesAdministration Effective M R 8 L M R 7 L
Existing Cover mouth and nose when coughing and sneezing Administration Effective M U 6 L M R 5 L
ExistingWash and dry hands thoroughly after using the toilets, coughing
and sneezingAdministration Effective
ExistingAll staff to be educated about correct lifting techniques, and to
follow them accordinglyAdministration Effective
ExistingLitft only 1 heavy item at a time i.e. only 1 disney queue, only 1
tableAdministration Effective
Existing Use 2 persons wherever practical to assist Administration Effective
Existing Use correct lifting techniques Administration Effective
ExistingUse trolleys to move heavy items to desired location, do not carry
heavy items long distancesEngineering Effective
Existing Wear protective gloves/ footwear as necessary PPE Effective
Existing Ensure trolley is 100% operational and safe to manouvre Engineering Effective M U 13 M M R 7 L
Existing Use 2 persons wherever practical to assist Administration Effective
Existing Wear protective gloves/footwear as necessary PPE Effective
Existing Where feasible, utilise forkhoist to assist (operated by Stevedore) Engineering Effective
ExistingAll vehicles to illuminate necessarry lights (headlights, flashing
lights etc) during darknessEngineering Effective M U 14 M M R 8 L
ExistingCommon sense must be excerised by all, where
pedestrians and vehicles share the same spaceAdministration Effective
Existing Hi-Viz vests to be worn within operational areas PPE Effective
ExistingPedestrian control barriers & cones to be deployed to deliniate
areasEngineering Effective
ExistingPedestrians to enter operational areas only as required - no
purpose, do not enterAdministration Effective
ExistingTraffic Management Plan to be administered and managed by
traffic management teamAdministration Effective
Existing Wharf speed limits to be adhered to Administration Effective
Existing Additional mobile lighting units to be used as neccesary Engineering Effective M P 10 M M U 6 L
Existing Ensure facility lighting is illuminated to maximum capacity Engineering Effective
Existing Seatbelts to be worn Engineering Effective
Existing Speed limit 5 km/hr Administration Effective
M U 6 L
ALL AREAS:
Queens & Princes WharfPedestrian struck by vehicle/mobile machinery ALL Personnel
Baggage Handlers
POAL Cruise Staff
Retail Operators
Stevedores
Traffic Management
Xray Technicians
ALL Personnel
M R 7 LM U 13 M
Baggage Handlers
POAL Cruise Staff
Retail Operators
Stevedores
Traffic Management
Xray Technicians
Lifting heavy operational items causing injury - cuts, sprains,
strains, crushing limbs
ALL AREAS:
Queens & Princes Wharf
Risk Assessment Report on Cruise for Ports of Auckland for Shipping Operations
General hygiene and cleanliness to elimiate risk of passing
colds, virus' etc
Moving heavy wheeled/mobile equipment trolleys causing
injury - cuts, sprains, strains, crushing limbs
ALL AREAS:
Queens & Princes Wharf
ALL AREAS:
Queens & Princes Wharf
ALL AREAS:
Queens & Princes WharfTrip or fall due to poor lighting ALL Personnel
ALL AREAS:
Queens WharfCentre road access - Access bollard unexpected operation. ALL Personnel M R5L
Risk Assessment Cruise.xlsx Page 1
Process Hazard Task Roles Existing/Additional Control Hierarchy of Control Control Status Residual Risk Target Risk
GANGWAY:
Queens & Princes Wharf
Fall from gangway cab (seawardside) once the brow has
been deployedALL Personnel Existing
Ensure side wall doors either side of the brow are closed and
covering openings aside the browIsolation Effective M U 14 M M R 8 L
MPI & NZ Customs
Port Agent
Security
Existing Do not proceed past safety chain in gangway passageway Isolation Effective M U 14 M M R 8 L
Gangway Technicians Existing Stand at the rear of the cab (authorised persons) Isolation Effective
GANGWAY:
Queens & Princes WharfFall from gangway service ladders to wharf deck
Gangway Technicians
POAL Cruise & Marine Staff Existing Permanent steel safety cage around ladder Engineering Effective M U 14 M M R 8 L
Existing 2 persons always present for operation. Administration Effective M U 14 M M R 8 L
ExistingSecond person to hold person fitting plug to prevent falling into
waterAdministration Effective
Existing Second person to stabilise ladder at all times Administration Effective
ExistingCommunicate to immediately affected personnel to keep clear of
the area until op completeIsolation Effective M U 13 M M R 7 L
Existing Temporarily cone off wharf area below until operation complete Isolation Effective
Existing2 persons (minimum) required to deploy/retract the brow at
anytimeEngineering Effective M U 13 M M R 7 L
ExistingMonorail to be used at all times to deploy/retract the brow
gangwayEngineering Effective
Existing 2 persons (minimum) required to move gangways at anytime Administration Effective M U 14 M M R 8 L
Existing Audible and visual alarms when gangway is traveling Engineering Effective
Existing Hi-Viz vests to be worn within operational areas Administration Effective
ExistingMovement controlled from ground level, full visibility of wharf
operationsEngineering Effective
ExistingVisually ensure immediate wharf area is clear and free of
unnecessary obstructionsAdministration Effective
GANGWAY:
Queens & Princes Wharf
Pedestrian/ Vehicle struck/ crushed by gangway structure
falling with the ebb tide
POAL Cruise & Marine Staff
Stevedores Existing
Safety chain secured across gangway towers to prevent access
under gangwayEngineering Effective M U 14 M M R 8 L
ExistingEnsure parapet ramp is not lowered until gangway is alongside
Shed 10 terminal/Shed 20 balconyIsolation Effective M U 14 M M R 8 L
ExistingParapet ramps must be lowered to cross from the gangway cab to
the shed/balcony & vice-versaIsolation Effective
GANGWAY:
Queens WharfFall from gangway cab (shoreside) opening
POAL Cruise & Marine Staff
Gangway TechniciansExisting
Gangway cab doors to remain closed until gangway is alongside
Shed 10Isolation Effective M U 14 M M R 8 L
Existing Chain certified and tested annually Engineering Effective M R 8 L M R 7 L
Existing PUSH gangway wherever possible, instead of pulling Engineering Effective
Fall from gangway cab (shoreside) openingGANGWAY:
Queens & Princes Wharf
Gangway Technicians
POAL Cruise & Marine Staff
POAL Cruise & Marine Staff Projectile from parting towing chain - Princes Wharf
Gangway Pusher
GANGWAY:
Princes Wharf
Fall from gangway cab (seawardside) opening when ship is
coming alongside (brow not deployed)
GANGWAY:
Queens & Princes Wharf
GANGWAY:
Queens & Princes Wharf
Pedestrian or vehicle struck by moving gangway
Injury whilst deploying brow to ship/ retracting from ship
Falling objects during gangway connection/ repositioning
process to Shed 20 balcony/Shed 10 upper level
Gangway Technicians
POAL Cruise & Marine Staff
Security
Stevedores
Gangway Technicians
POAL Cruise & Marine Staff
Gangway Technicians
POAL Cruise & Marine Staff
Stevedores
GANGWAY:
Queens & Princes Wharf;
Wharf Apron
GANGWAY:
Queens & Princes Wharf
Risk Assessment Report on Cruise for Ports of Auckland for Shipping Operations
Gangway Technicians
POAL Cruise & Marine Staff
Fall from wharf edge (Queens) or ladder (Princes) plugging
in/unplugging gangway shore power supply
GANGWAY:
Queens & Princes Wharf
Risk Assessment Cruise.xlsx Page 2
Process Hazard Task Roles Existing/Additional Control Hierarchy of Control Control Status Residual Risk Target Risk
Existing Cone off (permanently) affected area Isolation Effective M P 10 M M U 6 L
Existing Deploy appropriate warning signage Administration Effective
ExistingDeploy large floor mars to cover cables, or specifically designed
cable matsAdministration Effective
Existing Install reflective / warning adhesive strips Engineering Effective
ExistingEnsure ladder is set up correctly on an even surface with bracing
arms in placeEngineering Effective M U 14 M M R 8 L
ExistingSecond person to stabilise ladder at all times. Both personnel to
maintain three points of contact to the ladder at all timesAdministration Effective
Existing Mobility scooters and wheelcharis to use elevator Engineering Effective M U 14 M M R 8 L
Existing Utilise elevator if physical unable to walk up/down escalator Engineering Effective
Existing Utilise handrails / Face forward / Children supervised at all times Engineering Effective
Existing Utilise elevator if physical unable to walk up/down stairs Engineering Effective M U 14 M M R 8 L
Existing Utilise handrails Engineering Effective
TERMINAL:
Queens & Princes Wharf
Trip over gangway parapet ramp connection to
terminal/balconyALL Personnel Existing Use rubber floot mats to cover the ramp edge Engineering Effective M P 10 M M U 6 L
ExistingClose sliding glass doors to cordon off openings where steel
barriers are ineffectiveAdministration Effective M U 14 M M R 8 L
ExistingDeploy disney queue barriers to cordon off openings where steel
barriers are ineffectiveAdministration Effective
ExistingEnsure steel barriers are closed at all times and doors are not
open unnecessarilyAdministration Effective
Existing2 persons (minimum) required to adjust balcony panels at any
timeAdministration Effective M U 14 M M R 8 L
ExistingClose openings once balcony panel removed, with temporary
aluminium barriersAdministration Effective
ExistingCone off area adjacent to panel opening upon balcony until
gangway in placeIsolation Effective
Existing Do not enter linesmen working area at anytime - area coned off as Engineering Effective M U 13 M M R 7 L
Existing Keep wharf apron clear whilst ship is making fast Administration Effective
POAL Cruise & Marine Staff
Stevedores
Port Agent
Security Personnel
MPI & NZ Customs
Linesmen working area whilst making ship fast
WHARF:
Queens & Princess Wharf;
Wharf Apron
Risk Assessment Report on Cruise for Ports of Auckland for Shipping Operations
POAL Cruise & Marine StaffFall from balcony openings when removing balcony panels to
re/position gangway
TERMINAL:
Princes Wharf;
Balcony; Gangway Panels
TERMINAL:
Queens & Princes WharfALL PersonnelSlip or fall on stairs
ALL PersonnelFall from open doors at Shed 10 Queens Wharf (upper level)TERMINAL:
Queens Wharf
TERMINAL:
Queens & Princes Wharf
ALL PersonnelSlip or fall on escalatorTERMINAL:
Queens & Princes Wharf
Falling from ladder plugging in overhead electrical extension
cables
POAL Cruise Staff
Stevedores
Xray Technicians
TERMINAL:
Queens & Princes Wharf
Trip or fall on uneven floor & ground surfaces &/or cables on
the ground surfaceALL Personnel
Risk Assessment Cruise.xlsx Page 3
RISK MATRIX
Risk Assessment Report on Cruise for Ports of Auckland for Shipping Operations
Extreme (25)
Extreme (24)
Hiigh ( 22)
High (19)
Medium (15)
CONSEQUENCE
Low (1)
Low (2)
Low (3)
Low (4)
Medium (9) Medium (12)
Medium (11)
Medium (10)
Low (6
Low (5)
High (20)
High (17)
High (16)
CatastrophicMajorModerateMinorInsignificant
Serious Harm Injury (as defined by Act)Injury requiring off-site medical
treatment and/or LTI
Minor injury requiring first aid treatment
on. Back to work with no LTI
Very minor injury - if first aid is required,
it is self-administered. Immediately back
to work with no impact on performance
Will only occur in exceptional circumstances. Less than
2% probability that the risk will occur within the next 12
months (less than 1 in 50 year occurrence).
Not likely to occur within the foreseeable future. 2%-20%
probability that the risk will occur within the next 12
months (between a 1 in 5 and a 1 in 50 year occurrence).
May occur within the foreseeable future. 20-50%
probability that the risk will occur within the next 12
months (between a 1 in 2 and 1 in 5 year occurrence).
Likely to occur within the foreseeable future. 50%-80%
probability that the risk will occur within the next 12
months
Almost certain to occur within the foreseable future.
Greater than 80% probability that the risk will occur
within the next 12 months (and likely to have multiple
occurences)
Likelihood Examples (Guide)
HEALTH & SAFETY
Extreme (23)
High (21)
High (18)
Medium (14)
Low (8)
Medium (13)
Low (7)RARE
UNLIKELY
POSSIBLE
LIKELY
ALMOST CERTAIN
LIKELIHOOD
Fatality
Risk Assessment Cruise.xlsx Page 4