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EVENING AGENDA
• Welcome (Mihi/Karakia) – 6pm start• Introductions (Tutor: Profile) – 5-10 minutes• Module Content – 30 minutes• Writing Exercises (literacy & numeracy
exercises) – 30 minutes• Enrolment procedure – 15-30 minutes• Close (Karakia) – 8pm approx
Karakia Timata (Opening Prayer)
• E Te Atua (Oh God)• Manaakitia matou (Bless us together)• Arahina matou (Help us through)• i a matou mahi (our work)• i tenei po (this evening/night)• I runga i tou ingoa tapu (On your holy name)
• Amine (Amen)
Certificate in Small Business Management (CSBM)
Induction Presentation 2009
Te Wananga o Aotearoa
www.sustain.ac.nz / 0800 355 553
Purpose
To provide business owners,
and potential business owners,
with the necessary skills to start up and
operate their own businesses.
The Kaupapa o Te Wananga o Aotearoa
• To provide holistic educational opportunities of the highest quality for peoples of Aotearoa and the world
• To provide a unique Maori learning environment• To provide practical learning experiences• To provide support, encouragement and guidance to all tauira in their
pursuit of personal development, learning and employment• To encourage all tauira to learn and achieve to their fullest potentials• To be a good employer and encourage staff to develop personally and
professionally to their fullest potentials
Campus Organisational Structure• Students are enrolled through their local TWoA Regional Campus. This
means that the Region will handle student enrolment and graduation information.
• Key staff at your Regional Campus include:– Regional Manager– Regional Operational Manager– Regional Academic Manager– Cultural Advisor– Cultural Ambassador– Lead Tutors– Academic Advisors– Site Managers– Student Support Services Team Leader– Student Support Services Advisors– Librarian– Campus Health and Safety Representative– Receptionist
TWoA Head Office Positions Senior Management at TWoA include the following positions:
Pouhere (CEO of TWoA): Bentham Ohia Kaihautu - Delivery: Turi Ngatai Kaihautu - Marautanga (Curriculum): Shane Edwards Kaihautu - Operational Support Services: Jeremy Morley
Kaiarahi are based in Head Office. They are responsible for programme management and development. However, for the FSB and CSBM programmes, the Programme Manager is Miriana Ikin, who is based in Te Kuiti.
Equal Education Opportunity
TWoA operates within an Equal Education Environment. This means that students will not be discriminated against because of their: Age Gender Student education background Cultural identity Disability
Student Support Services Tutors will provide support relating to the content of the programme.
Full day workshops specifically provided to give extra student support. These will focus on: reinforcing information covered in classes, catering to different
learning needs of students Providing support to complete assessments
Some additional student support may be available through the Student Support Services team at the Regional Campus (if in close proximity) during working hours. This support covers areas such as study skills, disability support, library services, etc. Your tutor will notify you of what services are available to you.
Student Code of Conduct and Discipline
• Tauira (student) code of conduct and details regarding misconduct are provided in the Key Information Brochure.
• Code of Conduct:– Te Wananga o Aotearoa expects that all students will:
• Treat each person equally, fairly and with respect;• Respect TWOA facilities, property and equipment at all
times;• Adhere to the rules and regulations of the programme,
campus and TWOA at all times.
Certificate in Small Business Management
Level 4NZQA Approved
Details of Programme Content
Programme Expectations & Key Outcomes
At the end of this course, students will have: Prepared a comprehensive business plan; The confidence and know-how to set up
their own business.
Programme ResourcesStudents will receive the following support resources:
• 6 Module Books
• 6 Lesson Plan Workbooks
• 6 Activities Workbooks
• 1 DVD
• Business Plan Template Workbook
• Textbook
• Dictionary
• Business Diary
• Media and Marketing Scrapbook
• Calculator & Basic Stationery Pack
• Key Information Brochure
Course Contents
The CSBM consists of 6 Modules:
• Introduction to Small Business Management• Introduction to Business Law• Introduction to Marketing• Introduction to People Management• Introduction to Small Business Accounting• Introduction to Financial Management
Module 1: Small Business Management
Learning Outcomes:
• Develop a vision statement
• Develop a mission statement
• Develop core values for a business
• Develop an organisational culture statement for a business
• Write goals and objectives using the SMART criteria
• Write a business description
• Identify strengths and weaknesses for an internal analysis
• Identify the competitive advantage for a business
Module 1: Small Business Management (cont.)
Learning Outcomes:
• Write a STEPP analysis
• Write an industry profile
• Complete an analysis using the Porter’s Five Forces Model
• Complete a competitive analysis involving competitor profiles
• Identify key success factors for an industry
• Complete an Industry Foresight analysis
• Identify and evaluate alternative strategies for a business idea
Module 2: Introduction to Business Law
Learning Outcomes:
• Identify an appropriate entity / structure for a business and outline the process in establishing the entity
• Complete a profile of the ownership of a business
• Identify types of insurance that are applicable to a business
• Identify regulations and consents relevant to a business location
• Identify legislation and regulations, and the corresponding relevant authorities, that apply to a type of business
• Write a legal action plan for a business
Module 2: Introduction to Business Law (cont.)
Learning Outcomes:
• Identify law making bodies in New Zealand
• Identify the required components of a contract
• Identify key aspects of leasing
• Identify key aspects of consumer law
• Identify employer obligations relating to laws which govern the workplace
• Explain the role of terms of trade
• Identify the functions and procedures of the Intellectual Property Office
Module 3: Introduction to Marketing
Learning Outcomes:
• Write a market research brief and prepare to conduct market research
• Write a market research questionnaire• Conduct market research using a questionnaire and
summarise and present the resulting data• Analyse results from market research• Identify marketing goals for their (potential) business• Identify the target market(s) for their (potential) business• Describe in writing the positioning strategy of their (potential)
business
Module 3: Introduction to Marketing (cont.)
Learning Outcomes:
• Write a product strategy for their (potential) business
• Write a pricing strategy for their (potential) business
• Write a promotion strategy for their (potential) business
• Write a place / distribution strategy for their (potential) business
• Write a strategy for the participants, processes and physical evidence aspects of their (potential) business
• Write a marketing action plan for a business
Module 4: Introduction to People Management
Learning Outcomes:
• Write a description of current personnel for a human resources and operations plan
• Outline operations and personnel requirements for a human resources and operations plan
• Draw an organisational structure chart
• Write a job description
• Write a person specification
• Identify induction and training needs
• Write a human resources and operations action plan
Module 4: Introduction toPeople Management (cont.)
Learning Outcomes• Explain in writing the role of employment law• Explain in writing the duties and obligations of employers and employees• Explain in writing steps in the recruitment process• Demonstrate understanding of discrimination issues in employment• Identify core components of an employment agreement• Calculate holiday pay• Demonstrate understanding of processes and legislation involved in paying
employees• Identify factors affecting employee motivation• Demonstrate understanding of processes and legislation involved in dealing
with employment disputes and terminations• Identify techniques for effective verbal and written business communication
Module 5: Introduction to Small Business Accounting
Learning Outcomes
• Record transactions using the accounting equation concept• Complete a cash book• Complete a bank reconciliation• Prepare a basic GST return• Explain in writing basic accounting concepts and financial practices• Demonstrate understanding of how a trial balance is completed• Demonstrate understanding of how Financial Reports are compiled
Module 6: Introduction toFinancial Management
Learning Outcomes
• Demonstrate understanding between cash and non-cash transactions• Prepare a 1 year and 3 year Forecasted Statement of Financial
Performance• Prepare a 1 year Budgeted Cash Flow Statement• Identify financing options for their business• Complete a break even analysis• Prepare a forecasted Statement of Financial Position• Complete a ratio analysis
Fees & Costs
There are NO fees or costs for the CSBM
All resources are provided free of charge
Goals/Objectives
The aim of the programme is to:
• assist students to start their own business
• assist business owners, managers and staff to operate, develop and grow their business
Karakia Whakamutunga (Closing Prayer)
• Kia tau kia a tatou katoa, te atawhai o to tatou Ariki a Ihu Karaiti – (May the grace of the Lord Jesus Christ)()
• Me te aroha o te Atua – (And the love of God)
• Me te whiwhinga tahitanga ki te wairua tapu – (And the fellowship of the Holy Spirit be with you)
• Ake, ake, ake – (Forever and ever)
• Amine – (Amen)