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CSG International Corporate Brochure

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© 2011 CSG Systems Internaonal, Inc. CORPORATE OVERVIEW
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Page 1: CSG International Corporate Brochure

© 2011 CSG Systems International, Inc.

CORPORATE OVERVIEW

Page 2: CSG International Corporate Brochure

1 © 2011 CSG Systems International, Inc.

CONTENTSWELCOME TO CSG INTERNATIONAL

CSG’S FOOTPRINT

CSG’S CORPORATE VALUES

THE CSG DIFFERENCE

CSG’S APPROACH TO MONETIZING THE CUSTOMER EXPERIENCE

CSG’S SOLUTIONS

CSG’S PROFESSIONAL SERVICES

CORPORATE RESPONSIBILITY

CSG IN ACTION

CSG’S PORTFOLIO SUMMARY

CSG’S GLOBAL CLIENT BASE

CSG OFFICES

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“CSGInternationalisproudofitsheritageasatrustedpartnertomanyoftheworld’slargestcommunicationserviceproviders,andthattrustisbuiltoncollaboration,innovation,andabroadsuite ofprovenandagilesolutionsandservices.”

Peter Kalan, Chief Executive Officer

Page 3: CSG International Corporate Brochure

2 © 2011 CSG Systems International, Inc.

WELCOME TO CSG INTERNATIONALAs one of the world’s largest and most established business support solutions providers, CSG International has helped hundreds of companies streamline and scale operations, adapt products and services to meet customer demands, and address the challenges and opportunities brought about by change.

Our goal is to help you generate revenue, maximize customer value, and manage your business more efficiently–whether you are a broadband operator in New York, a content provider in Singapore, or a mobile provider in São Paulo.

As a trusted partner and industry veteran, CSG empowers your business with:

• An extensive portfolio of market-leading solutions and services to support your business objectives, including revenue management, content management and monetization, customer interaction management, as well as analytics and intelligence.

• Industry knowledge and expertise across a wide range of vertical markets—including cable television and direct broadcast satellite, fixed-line and mobile telecommunications, financial services, utilities, media and entertainment, and more.

• Flexible solution delivery models to fit your individual business objectives, including on-premise software, service bureau, and managed services, all delivered and supported by our global professional services team.

• Experience in deploying solutions in emerging, established and mature markets worldwide for more than 25 years. That experience directly translates into a keen understanding of meeting your business’ individual needs based on your specific business goals.

We know time is of the essence.

Marketsarechangingrapidly.Revenue

opportunitiesebbandflowquickly.Customers

demandmoreofyouinreturnforloyalty.And

theservicesandtechnologiesthatsupport

themareincreasinglycomplex.Youarenot

aloneinthisdynamicmarketplace.

CSGisheretohelpyouacceleratebusiness–

anywhere.

With a proliferation of new services, devices and content, businesses must deliver a consistent, personalized service experience while meeting and exceeding revenue expectations and efficiently managing costs.

From incremental additions to fundamental transformations, CSG helps you best leverage your technology investments to support your business needs today and into the future. CSG International helps you accelerate business—anywhere.

Page 4: CSG International Corporate Brochure

3 © 2011 CSG Systems International, Inc.

Our global footprint gives us a distinct advantage in the marketplace because:

• We have deep expertise in the industry vertical markets we serve, and we leverage that expertise to benefit the businesses we support every day with our solutions.

• Our regional presence enables us to keenly understand the challenges and opportunities that you face in your respective geographic market.

• Our new clients benefit from our experiences gleaned from successful engagements delivered around the world.

CSG’S FOOTPRINT

Corporate Headquarters Regional Offices

NORTH AMERICAAtlanta, GABloomfield, NJ�Burlington, MAChicago, IL�Coppell, TX�Crawfordville, FL�Edmonton, AlbertaEnglewood, COMarkham, OntarioOmaha, NE Oxnard, CASan Antonio, TX�Westminster, CO

SOUTH AMERICASão Paulo, Brazil

AFRICACape Town, South Africa

AUSTRALIABrisbaneMelbourne

EUROPE & MIDDLE EASTBeirut, L�ebanonDubai, United Arab EmiratesGalway, IrelandHamburg, GermanyMilan, ItalyMoscow, RussiaParis, FranceWarsaw, PolandWoking, United Kingdom

ASIABangalore, IndiaBangkok, ThailandBeijing, China Kuala L�ampur, Malaysia Makati City, PhilippinesMumbai, IndiaSingapore, Singapore

Withimplementationsinmorethan100

countries,CSGunderstandswhatitmeansto

thinkgloballyandactlocally.

Page 5: CSG International Corporate Brochure

4 © 2011 CSG Systems International, Inc.

At CSG, our commitment to your success is unwavering, and this commitment is reflected in how we develop our solutions, processes and methodologies, and how we run our business. We are passionate about helping you optimize your business in new and innovative ways while placing the highest value on integrity, honesty and respect.

Customer Focus Our commitment to our customer is reflected in what we do every day.

Open Communication Information is freely shared between individuals.

Innovation Thinking about what others haven’t to enhance results.

Performance We focus on achieving high-impact results throughout the business.

Integrity Personal and professional integrity are non-negotiable.

Respect For People People demonstrate respect for different cultures, opinions and needs of our team, customers, shareholders and community.

CSG’S CORPORATE VALUES

Page 6: CSG International Corporate Brochure

5 © 2011 CSG Systems International, Inc.

What makes CSG different than other solutions providers? We have the experience to deploy the right solutions to address the challenges and opportunities at hand—and we have the industry knowledge and flexibility to help companies like yours adapt when new opportunities emerge.

Our long-term customer relationships—and our extensive implementations—make us a vital partner in an industry of challenge and change.

We have the experience to help you grow your businessIn transformational markets, you need partners who can accurately assess current requirements for what is known, and to intelligently anticipate and plan for what is not. CSG International is your business partner.

Our 25-year heritage of successfully helping global blue-chip companies in periods of explosive and sustained market growth and change demonstrates our proven capabilities in helping businesses drive revenue, manage margins, and deliver positive customer experiences.

THE CSG DIFFERENCE

CSG is committed to evaluating and adopting

new technologies thatwillbringvaluetoour

clients’operations.

ForVivo,Brazil’slargestmobileoperator,

consolidationonCSGIntermediatev6included

supportforLinuxandbladetechnologywhich

broughtaboutvastsavingsinCAPEXandOPEX.

Vivowasabletoleveragethelatest,low-cost

hardwaretechnologywithoutcompromisingthe

processingperformanceneededtosupportits

rapidgrowth.High-densitybladehardware

requireslesscosttoreplace,lessspace,andless

powertooperate.

We’ve deftly helped businesses navigate the bumps in the road and carve out new paths in demonstrable ways that other companies simply cannot.

We are agile and responsive to market changes and business needs We’ve responded to a dynamic marketplace by meticulously crafting a portfolio of Business Support Solutions (BSS) and services that are tailored to fit business objectives today—and in the future.

CSG’s solutions can support any customer environment, whether for fixed/usage-based subscriber charging, pre- and post-pay models, or next-generation service platforms that enable exciting new offers in the marketplace.

Our solutions and employees are focused on client success

Helping you succeed is our passion. Our relentless, relationship-driven, customer-focused business approach is built on a foundation of respect, integrity and collaboration. We believe in working in true partnership, helping you to enable sustainable growth, create efficiencies, and deliver a differentiated service offering to your customers.

Our clients recognize and value that commitment, as evidenced by the long-term client relationships CSG enjoys, and the number of engagements we continue to win from existing and new clients.

Page 7: CSG International Corporate Brochure

6 © 2011 CSG Systems International, Inc.

CSG’S APPROACH TO MONETIZING THE CUSTOMER EXPERIENCE

This increasingly complex process around monetizing the customer experience is what CSG does best.

Our integrated and flexible set of solutions helps you monetize the customer experience across a vast array of touch points, enabling you to succeed in dynamic markets. CSG believes every interaction is an opportunity to identify new revenue opportunities and build customer loyalty, particularly around:

• New services where CSPs must understand consumer behaviors and consumption in real-time.

• The introduction of new technologies and Machine-to-Machine capabilities.

• The delivery of digital content to consumers across a myriad of devices, and revenue opportunities that come from direct content-to-consumer strategies.

• The use of intelligence and predictive analytics to better support the customer and unveil new revenue opportunities.

• Managing partner relationships, including complex revenue sharing agreements, in order to seize all revenue associated with partner agreements.

• Complex pricing plans based on a growing number of variables such as usage, transaction volumes, voice minutes and/or content downloads.

• The ever-increasing volume of call detail records that require collection and correlation to ensure accurate capture of revenues across all service offerings.

• New verticals where high-volume, complex revenue management capabilities are critical.

With CSG solutions at the core of your business, you can be confident in your ability to evolve product and service offerings for new markets, to rapidly adapt to new customer preferences, and to pursue new profitable paths.

Companies like yours with complex, transaction-centric business models face simultaneous opportunities and challenges: how to accurately capture, manage, generate and optimize the revenue associated with immense volumes of customer interactions, and how to best manage the intricate nature of customer relationships.

Reliance Communications, India’s leading

integrated telecommunications company

withasubscriberbaseofover55million

customers,reliesontheflexibility,scalability

andperformanceofCSGSingleviewbilling

technology,whichhasallowedRelianceto

growatveryhighratesandgainbusiness

advantagewithinthehighlycompetitiveand

fast-developingIndianmarket.Mostrecently,

ReliancehasaddedCSGContentPartner

Managementasanotherstepinevolvingits

OSS/BSSarchitectureintothenextgeneration.

Page 8: CSG International Corporate Brochure

7 © 2011 CSG Systems International, Inc.

Revenue ManagementAddressing business operations across a wide range of markets and service types, CSG’s Revenue Management solution portfolio enables you to maximize transaction revenues, streamline operations and costs, and support customers with a differentiated experience.

Convergent Rating and Billing The CSG Singleview suite provides an integrated customer care, billing and real-time rating and charging solution for the global marketplace. This solution is the only real-time charging, billing and customer care solution designed from the ground up for converged markets. Companies around the globe use the Singleview suite to support voice, data and content services in prepaid, post-paid or convergent business models while fully leveraging your network assets, regardless of type.

But the strength and capabilities of the Singleview suite extend beyond Telecom to other transaction-intensive markets, including Financial Services, L�ogistics and Transportation. Singleview inherently improves support and promotes optimization due to a single view of the customer across all services and transactions.

Cable and Satellite Care and Billing CSG’s billing and customer care and business optimization platform is the premier system for Cable/DBS Communication Service Providers in North America. This pre-integrated platform, delivered in a service bureau environment, is relied upon every day to support more than 60 million subscribers of convergent voice, video and data services and used by more than 40,000 customer service agents. From managing field technicians and financials to improving customer satisfaction, CSG ACP is the platform of choice for the industry’s leading providers.

Mediation and Data Management CSG Total Service Mediation (TSM) provides a comprehensive framework enabling network operators to achieve maximum efficiency with the lowest cost for all interactions between the network and other BSS applications and related processes. The TSM framework supports offline and real-time mediation requirements as well as service activation. Renowned for its high performance and exceptional throughput, TSM provides the event processing foundation to manage today’s exploding network traffic.

Wholesale Settlement and Routing CSG’s market-leading Wholesale Business Management solution is a comprehensive and powerful settlements system. It handles every kind of traffic—from simple voice to the most advanced data and content services—in a single, highly-integrated platform. It helps operators around the globe to improve profit margins, meet strict regulatory and audit compliance requirements, and comply with the broadest range of global standards.

Content Management & MonetizationThe demand for digital content is quickly outpacing historic services. Whether you’re a network operator, a content aggregator, or a content developer, CSG’s solutions can help you manage, deliver and monetize your content to help build brand loyalty and create differentiated offerings. CSG’s solutions enable you to manage subscriber preferences and offer digital content anytime, anywhere, to any device. Whatever your model—direct, subscriber, or subsidized—CSG has the right content monetization platform.

Customer Interaction ManagementEvery communication with your customers is critical to delivering a consistent, quality experience. Whatever your industry, CSG’s interaction management solutions help you deliver a unique customer experience across all touch points. CSG is an industry leader in interaction management solutions. We process more than one billion interactive voice, SMS/text, print, email, web, and fax messages each year on behalf of our clients.

Analytics & IntelligenceUnderstanding your customer is more complex than ever. With our suite of analytics and intelligence solutions and services, CSG delivers a comprehensive approach to improving the customer experience, increasing sales opportunities and optimizing your business. Whether through an engagement with Quaero—our customer engagement services agency—or by deploying our pre-packaged solutions, CSG can help you better understand your customer and take proactive action on that insight.

CSG’S SOLUTIONS

Page 9: CSG International Corporate Brochure

8 © 2011 CSG Systems International, Inc.

MasterCard, one of the world’s leading transaction processors and payments companies,relieson

CSGsolutionsatthecoreofitsbillinglifecyclemanagementprocess.TheCSGsolutionprovidesenhanced

billingassuranceanderrormanagementcapabilities,alongwithfastertimetomarketforanyrequired

changes.Withitssupportforflexiblepricingplansfornewpaymentbusinessmodels,andanextended

rangeofcurrentandfuturefeestructures,theCSGsolutionenablesMasterCardtomoreefficientlymeet

theneedsofitsbusinessnowandinthefuture.

Page 10: CSG International Corporate Brochure

9 © 2011 CSG Systems International, Inc.

CSG understands that you need—and expect—unparalleled expertise in delivering your business critical solutions.

This is why CSG employs more than 1,000 professional services experts in 15 countries who bring wide-ranging expertise—including solution architecture, project management, systems implementation and business consultancy to every project.

Our Business Process Framework takes a holistic approach to identifying your business objectives and applying the right technologies. We leverage our global expertise in our solutions as well as complementary third-party applications to help you create a roadmap for future success that is truly tied to business goals.

CSG applies a rigorous methodology to each of our engagements, leveraging consistent, world-class processes, best-practice programs and systemized templates for all of our solutions across all of our locations.

CSG’s comprehensive services capabilities include:

• Business solution consulting

• Business solution implementation

• Core product support worldwide

• Business solution optimization

• Technology operations service and management

• Business solutions operations

• Education and training

CSG’s Professional Services experts also provide advice and guidance based on their experience—not just with our

solutions, but also with broader industry, technology and business issues.

Throughout the lifecycle of our solutions—from initial implementation to ongoing project management as well as integration with the rest of your BSS/OSS infrastructure and post-implementation support—CSG offers a range of services to support your business objectives.

CSG’S PROFESSIONAL SERVICES

“Movistarneededtoreplaceitsold,inflexiblesystemandimplementaconvergentwholesale

billingsystemwithinasix-monthtimeframe.Fortunately,wecontactedCSG.Inour

discussionswithCSG’sPresalesandProfessionalServicesteams,webegantoseeavery

structuredwaytowork,performedbyprofessionalswithextensiveknowledgeandbusiness

understanding.Thehighqualityofourfirstdeliverableconfirmedthatwehadchosentheright

supplierforthisawesomechallenge.”

Pablo Andres L�uque Della Maggiore,

Integrated Services IT Area Manager, Telefonica Chile

Wefocusonacceleratingthebusinessvalueof

yourCSGinvestment.

Wetakethetimetounderstandwhereyouare

going—andwhereyouwanttogo.

Page 11: CSG International Corporate Brochure

10 © 2011 CSG Systems International, Inc.

CORPORATE RESPONSIBILITYAs a global leader in our industry, CSG’s impact is far-reaching. With our extensive footprint and client base comes responsibility, which is reflected in three core areas: Our EmployeesCSG is committed to our employees. We believe in providing all employees with a positive environment with opportunities for professional development while offering benefits and programs that support work-life balance.

We recognize our employees as our greatest asset. Maintaining a solid and progressive atmosphere, recognizing employees for their contributions, and encouraging innovation to enhance career experience is a key priority at CSG. We embrace diversity of all kinds.

Our CommunitiesCSG recognizes the mutual benefit of taking an active role in the community. CSG encourages employees to spend time, expertise and resources to make a positive contribution to the communities in which we operate. These efforts range from community sponsorships, corporate involvement, philanthropic activities and mentoring throughout our locations.

Our EnvironmentCSG works hard to protect and preserve the environment and renewable resources. We integrate principles of environmental stewardship and sustainable development into business decisions and processes. Practices include recycling programs in our production facilities and offices, supplier certification to foster sustainable resources, and energy saving campaigns.

Page 12: CSG International Corporate Brochure

11 © 2011 CSG Systems International, Inc.

SingTelOptus,oneofthelargestCSPsinAustralia,

usesCSG’sbillingandtransactionmanagement

systemtohelpcreateadifferentiatedserviceto

attractandretainlargecorporateandgovernment

entities.Thesehigh-valuecustomersreceiveasingle

billforallproductsandservicesthatreflectstheir

business’sfinancialmodel. Optus has improved

operational efficiencies withlowerbillprocessing

cycletimesandseamlessinternaloperations,

nottomentionreducedspendonaccessingdata

andincreasedtimeonservicingitscorporateand

governmentcustomers.

SERVICE DIFFERENTIATION

CSG IN ACTION

GlobalivehadbeenservingtheCanadianmarketfor

morethan10yearswhenitwonspectruminthe2008

auction.Inadditiontoneedingtobuildoutanew

wirelessnetwork,GlobaliveneededtheBSSsolutions

tosupportitsnewwirelessofferings.ThankstoCSG’s

integratedportfolioofmarket-leadingproducts,

includingSingleview,TotalServiceMediationand

Interconnectsettlement, Globalive was able to

implement a solution in a matter of months and

launchtheWINDMobilebrandasthefirstnational

wirelessalternativeinCanadainoveradecade.

NEW ENTRANTS

“WithCSGSingleview,CustomerServiceonlyneedstouseonesystemtocoverallqueries.It’sfarmoreefficientforbothusandthecustomer.”

J�ohn Duffy, Director of Billing Services for Optus

“CSG’splatformprovideduswiththeessentialfasttimetomarketwerequired,alongwiththelong-termflexibilitytodelivernewproductsandservicestotheCanadianmobilecustomer.”

CIO, WIND Mobile

Page 13: CSG International Corporate Brochure

12 © 2011 CSG Systems International, Inc.

CSGsolutionsarehelpingmultinationalretailerBestBuy

deliverinnovativenewservicestotheconsumertechnology

market.Deliveredviaamanagedservicesmodel—an

exampleofoneofthedeliveryoptionsCSGoffers—the

solution includes key components from CSG’s Revenue

Management portfolio:Singleview,Intermediateand

Interactivate.TheCSGsolutionallowsBestBuytodeliver

onitsvisionofone-stopshoppingandsupport

fortheircustomers’mobilecomputingexperience.

NEW SERVICES“Forourcustomers,theCSGsolutionmeansthatBestBuycandelivertheflexibilityandreliabilitythatwerequiretoeffectivelyservecustomersinthisspace.”

J�ed Stillman, Vice President, Best Buy Connect

AsoneofthelargestmobileoperatorsinChile,Entelneededa

holisticviewofitsoperations.ByimplementingCSG’smarket-

leadingInterconnectsettlementssystem, Entel was able to

streamline its operational processes acrossitsbusiness,

thusimprovingitstimetomarketandrevenueaswellas

visibilityandcontrol.

REGULATORY COMPLIANCE“CSGoffersaprovensolutionthatenablesEnteltobridgeourinterconnectionoperationswithotherareasofourbusiness,expandouroperations,andeasilyaddressthechallengesofnumberportabilityrequirements.”

Robinson L�uengo, Entel Financial and Interconnection Manager

“Wehavesetkeygoalsforouruseofkeybusinesssolutions...aneasierwaytomanageproductandpricingrelationships,creatingabetterwayforagentstoidentifyservicebundlesforcustomers...andprovidingabetterwayformarketingteamstocreatecompellingcustomeroffers...CSGhasenabledustomeetthesegoalsandseepositiveresultsinouroperations.”

David Isenberg, Senior Vice President, Products and Business Development, Atlantic Broadband

IntheCable/DirectBroadcastSatelliteindustry,itis

paramounttoprice,bundleandpackagetheright

offertotherightcustomer.CSGhasworkedclosely

withAtlanticBroadbandtodeployinnovativeoffer

managementsolutionsto deliver a better overall

customer experience andoptimizerevenue

opportunities.

CABLE/DBS MARKET LEADERSHIP

Page 14: CSG International Corporate Brochure

13 © 2011 CSG Systems International, Inc.

Revenue Management Convergent Rating & Billing• Singleview Convergent Billing• Singleview Customer Management• Integrated Charging & Policy Cable and Satellite Care & Billing• ACP• ACSR• Product Catalog• Financial Services• Workforce Express• Direct Sales Express• Precision eCare• Home Security Total Service Mediation (TSM)• Interactivate• Intermediate• Intersession Wholesale Settlement & Routing • Interconnect • CABS• Optimized Routing • Content Partner Management• Roaming

Content Management & Monetization • Content Direct• Content Partner Management Customer Interaction Management Customer Communication Center• Customer Profile• Interaction Management• Event Management

Interactive Messaging• AgentHub• Automated Collections & Payments• Appointment Notification• Proactive Customer Care Notifications• Customer Surveys• Interactive Marketing• Fraud Notifications• Enterprise Solutions Output Solutions • Print and Mail• Electronic Presentment and Payment• Customer Service• Viewing and Archival Solutions

Analytics & Intelligence Customer Intelligence Platform • Intelligent Collections• Intelligent Offers Quaero Customer Engagement Solutions • Marketing Opportunity Roadmap • Customer Engagement Solution • Customer L�ifecycle Solution • Marketing Operations Solution • Quaero Care

CSG’S PORTFOLIO SUMMARY

Page 15: CSG International Corporate Brochure

14 © 2011 CSG Systems International, Inc.

CSG’S GLOBAL CLIENT BASECable/DBS • Bell ExpressVU• Charter Communications • Comcast• Cox Communications• DISH Network • Eastlink • Time Warner Cable

Digital Content/Entertainment • Blackcreek• Disney Digital Books• Dan Patrick Show (Direct TV)• ESPN • iSport • NBC Universal Sports• Onlive• United Fighting Championship• Worldwide Wrestling Entertainment

Healthcare/Pharma • Astra Zeneca• Bayer HealthCare• Blue Cross Blue Shield Association• J�ohnson & J�ohnson• Medco• Novartis Fixed Line/Mobile • AT&T • Bharti • China Mobile• Oi • Orange• Reliance Communications • T-Mobile • Verizon• Virgin Mobile• Vodafone • WIND Mobile

Financial Services • American Express• Citigroup• Discover Financial Services• Fidelity Investments• J�P Morgan/Chase• MasterCard• Western Union• Wells Fargo Utilities • Georgia Natural Gas • Minnesota Power and L�ight • Metropolitan Utilities District • Orlando Utilities Commission • Plano

Page 16: CSG International Corporate Brochure

15 © 2011 CSG Systems International, Inc.

Corporate Headquarters 9555 Maroon CircleEnglewood, CO 80112T: +1 303 796 2850F: +1 303 200 3333

North America USA – CALIFORNIA1000 Town Center DriveSuite 300Oxnard, CA 93036T: +1 888 214 6680F: +1 805 604 6843

USA – COLORADO11080 Circle Point Rd Suite 300Westminster, CO 80020T: +1 303 280 6575F: +1 303 280 6555

USA – GEORGIA301 Perimeter Center NorthSuite 200Atlanta, GA 30346T: +1 404 705 2800F: +1 404 705 2805

USA – ILLINOIS33 W. Monroe Street Suite 900Chicago, IL� 60603T: +1 312 660 5600F: +1 312 980 5501

USA – MASSACHUSETTS24 New England Executive Park Floor 1, Suite 120Burlington, MA 01803T: +1 781 653 0200F: +1 781 653 0299

USA – NEBRASKA 14301 Chandler RoadOmaha, NE 68138T: +1 402 964 1600F: +1 402 964 1727

NorthPark4 NP411819 Miami StreetOmaha, NE 68164T: +1 402 431 7000F: +1 402 431 7202

NorthPark5 NP52533 N 117 Avenue Omaha, NE 68164 T: +1 402 431 7000F: +1 402 431 7294

NorthPark NP62525 N 117 AvenueOmaha, NE 68164T: +1 402 431 7000F: +1 402 431 7276

USA – TEXASOne Technology Center, Suite 7507411 J�ohn Smith DriveSan Antonio, TX� 78229T: +1 210 949 4700F: +1 210 949 4080

1122 W Bethel Road, Suite 100Coppell, TX� 75019T: +1 800 876 5015F: +1 972 550 8907

USA – FLORIDA 509 Commerce BoulevardCrawfordville, FL� 32327T: +1 850 402 6700F: +1 850 402 6706

USA – NEW JERSEY1455 Broad Street, Suite 110Bloomfield, NJ� 07003T: +1 973 337 4400F: +1 973 337 4408

CANADA – ALBERTA26th flr, Telus Plaza South2600, 10020-100 StreetEdmonton, AlbertaT5J� 0N3CanadaT: +1 780 701 6000F: +1 780 701 6300

CANADA – ONTARIO730 Cochrane Drive, Unit 2Markham, OntarioL�3R 8E1CanadaT: +1 905 944 6900F: +1 905 944 9430

EMEAUNITED KINGDOMWells Court, Albert Drive,Woking, Surrey GU21 5UBUnited KingdomT: +44 (0)1483 745800F: +44 (0)1483 745860

FRANCE – PARIS2, Boulevard Montmartre(3rd floor/3ème étage)75009 ParisFranceT: +33 1 45 23 92 92F: +33 1 45 23 92 99

GERMANY – HAMBURGDeutschland GmbHStadthausbrücke 1-3D 20355 HamburgGermanyT: +49 (0) 40 37644 920F: +49 (0) 40 37644 500

IRELAND – GALWAYIDA Business ParkDanganCo. GalwayIrelandT: +353 9152 6611F: +353 9152 7351

ITALY – MILANVia Monte di Pietà21 – 20121 MilanItalyT: +39 02 86337 636F: +39 02 86337 400

CSG OFFICES

Page 17: CSG International Corporate Brochure

16 © 2011 CSG Systems International, Inc.

LEBANON – BEIRUTStreet 68, Building 48 AchrafiehBeirutL�ebanonT: +961 (0) 1 219 961F: +961 (0) 1 397 080

POLAND – WARSAWul. Taśmowa 302-677 WarsawPolandT: +48 22 314 47 30F: +48 22 467 18 82

RUSSIA – MOSCOWBuilding 45th FloorOffice #5164th L�esnoy L�aneMoscow125047RussiaT: +7 495 225 8684/8685F: +7 495 225 8500

SOUTH AFRICA – CAPE TOWNGreat WesterfordGround Floor240 Main RoadRondebosch7700 Cape TownSouth AfricaT: +27 (0) 21 658 8000F: +27 (0) 21 658 8001

UNITED ARAB EMIRATES – DUBAIDubai Internet CityEIB Building 5Third Floor, Office 310DubaiT: +971 (0) 43 75 47 04F: +971 (0) 43 00 88 90

CALABRAZIL - SÃO PAULOAvenida Paulista, 1499 – 17º flCerqueira Cesar – São Paulo – SP – BrazilCEP: 01310-100T: +55 11 3372 1400F: +55 11 3285 6498

APACASIA-PACIFIC – MALAYSIAL�evel 21, The Gardens North Tower, Mid Valley CityL�ingkaran Syed Putra59200 Kuala L�umpurMalaysiaT: +603 2782 2800F: +603 2782 2900

AUSTRALIA – BRISBANEL�evel 7215 Adelaide StreetBrisbane4000AustraliaT: +61 7 3218 8888F: +61 7 3218 8899

AUSTRALIA – MELBOURNE3rd Floor, 45 William StreetMelbourne, Victoria 3000AustraliaT: +61 3 9613 1920F: +61 3 9629 5430

CHINA – BEIJINGUnit 1409, Tower ABeijing New World Center,No 3-5 Chongwenmenwai Street, Dongcheng District, Beijing 100062P.R. ChinaT: +86 10 6708 5766F: +86 10 6708 5765

INDIA – BANGALOREDivyasree Towers, 4th Floor55 Guruppana Palya Bannerghatta RoadBangalore 560029IndiaT: +91 80 3021 1444F: +91 80 3021 1400

INDIA – MUMBAI106/107, Block 1Emerald Plaza,Hiranandani MeadowsPokharan Road No 2Thane (West) 400 610MumbaiIndiaT: +91 22 5698 9074F: +91 22 4021 8867

PHILIPPINES – MAKATI1100 88 Corporate Center Valero Cor Sedeno VillageMakati City, 1227PhilippinesT: +63 2 754 8033/34F: +63 2 754 8000

SINGAPORE – SINGAPORE152 Beach Road#12-08 Gateway East Singapore 189721T: +65 6391 9065F: +65 6438 2977

THAILAND – BANGKOKL�evel 9, Zuellig House1, Silom Road, Silom, BangrakBangkok, Thailand 10500T: +662 2318395F: +662 2318396

Page 18: CSG International Corporate Brochure

Corporate Headquarters9555 Maroon Circle Englewood, CO 80112 USAT +1 303 796 2850 F +1 303 200 3333 W www.csgi.com


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