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    The Retail DoctorGroup Pty Ltd

    www.retaildoctor.com.au

    INVENTORY MANAGEMENT

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    Copyright 2009. The Retail Doctor Group Pty Ltd

    InventoryManagement

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    THETOP

    5REASONS

    FORFAILINGBUSINESS

    The Top 5 Reasons for Failing Business

    Copyright 2009. The Retail Doctor Group Pty Ltd

    In 2007, every 11 minutes one US retailer failed due to one of the

    top 5 retail killers:

    5. Out of control growth

    4. Out of control expenses

    3. Failure to manage gross margin

    2. Out of control inventory OR

    1. Being out of cash

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    OBJECT

    IVES

    Objectives

    Copyright 2009. The Retail Doctor Group Pty Ltd

    How to understand a merchandise

    management system to improve

    gross margin and cash flow

    How to analyse product categories

    to improve margin profitability and

    cash flow

    How to understand inventory

    productivity

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    INVENTORYMANAGE

    MENT

    Inventory Management

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Product

    What would you measure?

    Quantity

    Operating margins (Prime & Finish)

    Cost of goods sold

    Profit by product

    Stock turn

    Sell through

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    INVENTORYOBSERV

    ATIONS

    Inventory Observations

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Inventory is the heart of a retail store

    Inventory is the single largest investment of capital

    Inventory is the cause of most successes and failures

    Ultimately the goal of every retailer is to never own inventory

    perfection is sell and buy

    Businesses that own inventory are called museums

    Inventory is merely the physical correlate of deficient information (Evans &

    Winster, Blown to Bits)

    All inventory is evil (Jim Dion, 1986)

    Treat your inventory like a houseguest that snores

    It will make or break you..

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    FACTS

    Facts

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Most retail stores carry two to three times

    more inventory than necessary

    Most retail stores penalise their

    customers for their own mistakes

    Many retail stores have little idea of howmuch inventory to purchase each month

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    INVENTORYPRODUC

    TIVITY

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Real productivity is about doing more with less

    Anyone can sell more with more inventory, the real trick is to sell more with

    less inventory

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    BOOSTINGLOWSEL

    LERS

    Boosting Low Sellers

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Presentation

    Seasonal issues

    Merchandise quality

    Training product knowledge

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    Identify and clear everything over six

    months old

    Are you a museum or store?

    Prepare aged inventory lists

    Make the old look new

    Get rid of everything over 12 months old NOW!

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    SAFETY

    STOCKS

    Safety Stocks

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Hide problems

    Increase costs and risk

    Reduce or eliminate profits

    Are excuses for poor management

    Ultimately decrease service levels

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    WHYAT

    RETAILVAL

    UE?

    Why at Retail Value?

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Always buy at retail because that is

    what your customer does!

    Your cash flow in is at retail

    Your sales budgeting is at retail

    If you have deals at high margin an

    open to buy at cost can put you way over

    budget

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    InventoryKPIs

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    STOCKTURN

    Stock Turn

    Copyright 2009. The Retail Doctor Group Pty Ltd

    What is stock turn and why is it important?

    Inventory represents the largest single element

    of total assets

    The sale of goods from this inventory is the

    retailers chief source of operating profit.

    Effective merchandise investment is of utmost

    importance in achieving a profitable operation

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    INVENTO

    RYMANAGEM

    ENT

    Inventory Management

    Copyright 2009. The Retail Doctor Group Pty Ltd

    The quantity of inventory

    The profile

    The aging

    The Stock turn = net sales / avg stock holding

    View retail performance against benchmarks

    * Inventory position / stock management is a key determinant of the

    health of a retail business.

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    INVENTO

    RYMANAGEMENT

    Inventory Management

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Inventory generates gross margin dollars BUT it soaks up cash

    What are their buying processes

    Sales history, by product, place, time etc

    Sales forecast etc

    Do they operate and manage an Open to Buy plan

    And most importantly..

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    SOMEOTHERINVENTO

    RYMEASURE

    S

    Some Other Inventory Measures

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Days Supply (how many days of sales you have with current and insight

    inventory)

    Weeks Supply (how many weeks of sales you have with current and

    insight inventory)

    Stock to Sales Ratio (stock divided by sales)

    Percent Fresh (amount of inventory less than four weeks old divided by

    total inventory)

    Weeks Supply Units (unit sales divided by weeks)

    Stock to Unit Sales Ratio (stock in units divided by unit sales)

    GMROII (gross margin return on inventory investment - always a $)

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    SUGGESTIONS

    Suggestions

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Use a four tier system to identify age

    Current = less than 3 4 months old

    Last season = 3 to 6 months old

    Old stock = 6 to 9 months old

    Danger = over 9 months old

    Goal is to NEVER have anything over 9 months and over a year

    is dead man walking!

    Colour code or identify your stock

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    GMROI

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    GMROII

    GMROII

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Gross margin return on inventory investment

    Only financial ROI that returns a $ answer

    For every $ that you invest in inventory what was the return?

    Measures impact of margin and turn

    Use to identify good categories / vendors

    What is the minimum that is acceptable?

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    Copyright 2009. The Retail Doctor Group Pty Ltd

    Markdowns

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    PLANFO

    RMARKDOWN

    S

    Plan for Markdowns

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Markdowns are a fact of life in retail

    Although we cannot be right all the time, we should be right most of the

    time!

    Markdowns accurately report the true value of our inventory

    Historical

    Replacement

    Market

    Great retailers take markdowns every month

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    SUGGESTIONS

    Suggestions

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Try to negotiate the longest payment terms that you can

    Ask yourself if you can sell at least half of what you are buying before you

    have to pay for it

    Buy from vendors that give you longer terms or will collaboratively plan to

    increase your stock turn so turns exceed terms

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    MARKDO

    WNBUDGET

    Markdown Budget

    Copyright 2009. The Retail Doctor Group Pty Ltd

    For Each Month

    Identify all your old merchandise

    Identify what you want to promote

    Take your regular markdowns on the first day of the month

    Take your promotional as they occur

    Note: Regular Markdowns are permanent reductions in the

    selling price while promotional markdowns are temporary

    and only are incurred when the items are sold

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    WhatInfluencesProfit?

    What Influences Profit?

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Sell through

    Stock turns

    Inventory levels and their effect on profit

    Prime margin vs. finished margin

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    STOCKTURN

    Stock Turn

    Copyright 2009. The Retail Doctor Group Pty Ltd

    ADVANTAGES OF A FAST STOCK TURN RATE

    Retail relies on realising a large volume of sales on as small an inventory

    investment as possible to meet customer demands.

    Also, it is important, as fashions and seasons change, to turn the inventory

    quickly so as to avoid excessive markdowns or carryover of out-of-seasoninventory.

    Another advantage is that a fast Stock Turn Rate will actually increase

    sales due to the increased flow of fresh new merchandise into the store

    creating excitement and a reason for the customers to come back

    frequently.

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    TURNOVERBENEFITS

    Turnover Benefits

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Lower inventory investment

    Lower inventory risk

    Less space

    Fresher product

    Always new to show customer

    Lower selling price (maybe)

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    STOCKTURN

    Stock Turn

    Copyright 2009. The Retail Doctor Group Pty Ltd

    A few suggestions on how to reduce stock holding:

    1. Buy more frequently, in smaller quantities.

    2. Reduce number of assortments (vendors, styles, colours, sizes, prices).

    3. Eliminate slow-selling merchandise.

    4. Buy closer to the selling season.

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    DEVELOP

    INGSALESFORECASTS

    Developing Sales Forecasts

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Review past sales

    Review past holiday and seasonal activities

    Analyse changes in economic conditions

    Analyse changes in the sales potential

    Analyse changes in marketing strategies of the retail

    organisation and the competition

    Check weather forecasts

    Create the sales forecast

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    30

    COMPE

    TENCIE

    S

    FOR

    INVENT

    ORY

    MANAG

    EMENT

    Calculate min / max levels for retail inventory and demonstrate

    how to set correct inventory levels for a variety of retail situations.

    Apply the concepts of top sellers / slow movers and inventory

    aging to retail inventory to maximise profitability.

    Explain why the retail method is preferred over the cost method for

    the purposes of inventory management.

    (continued

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    MANAGIN

    GTHEMERCH

    ANDISE

    Managing the Merchandise

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Developing a sales forecast

    Determining the merchandise requirements

    Merchandise control

    Assortment planning

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    Copyright 2009. The Retail Doctor Group Pty Ltd

    ReceivingInventory

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    ReceivingMerchandise

    Receiving Merchandise

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Check the merchandise to make sure it

    agrees with the order, as well as the invoice.

    Check the cost billed on the invoice against

    the quoted price on the order.

    Enter the retail selling price next to the cost

    price on the invoice.

    Price all merchandise showing the correct

    classification letters or numbers.

    Record the merchandise received on the

    correct category or classification page.

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    Copyright 2009. The Retail Doctor Group Pty Ltd

    Open to Buy

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    OPENTO

    BUY

    Open To Buy Strategies for Profitable Buying

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Open to Buy Myths

    OTB is only for fashion stores

    OTB does not work with basics

    OTB is complex and constraining

    OTB budgeting is difficult

    OTB is not for outdoor stores

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    OPENTO

    BUY

    Open To Buy Strategies for Profitable Buying

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Open to Buy Realities

    OTB leads to greater productivity

    OTB works with basics

    OTB is not complex

    OTB leads to better customer service

    OTB improves cash flow

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    OPENTO

    BUYBEGINS

    WITH

    Open to Buy Begins With

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Sales forecast:

    External factors......

    Internal factors......

    Then ask the question:How much inventory do I need to support my sales plan?

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    OTBISBESTDONEBY

    CATEGORY

    OTB is Best Done By Category

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Total Store

    Department

    Category / Classification

    Sub-Category / Sub-Class

    Line / Vendor

    Item

    SKU

    B

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    BENEFITSOFA

    NEFFECTIVEMERC

    HANDISEMANAGEMENTSYSTEM

    Benefits of an Effective Merchandise Management System

    Copyright 2009. The Retail Doctor Group Pty Ltd

    Carry the right inventory

    Carry the right amounts of inventory

    Manage cash flow

    Earn a profit

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    THE RETAIL DOCTOR GROUP PTY LTD

    Mailing AddressPO Box 209Milsons Point NSW 2061

    Phone | +61 (0)2 9460 2882Fax | +61 (0)2 9460 3883E-mail | [email protected]: | www.retaildoctor.com.au

    For more information and to see how The Retail Doctor can help you become Fit for

    Business please connect with us.

    Facebook: www.facebook.com/retaildoctor

    Twitter: www.twitter.com/retaildoctor

    LinkedIn: www.linkedin.com/in/brianwalkerretaildoctor

    Alternatively, you can contact us on the details below:

    http://www.aim.com.au/default.asphttp://www.ebeltoftgroup.com/Ebeltoft/http://www.retail.org.au/

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