CSQACertificationTrainingProcess

CSQA Certification Process

Certified Software Quality Analyst

Agenda CSQA Introduction Program CSQA Prerequisites Applying for CSQA certification Self-Study program CSQA Exam Sample CSQA Examination Benefits of becoming a CSQA Other Certifications Reference Q&A

Certified Software Quality AnalystCopyright 2006. MSQAA Federation Chapter

CSQA Introduction Program


CSQA Introduction Program CSQA stands for Certified Software Quality Analystprovides a level of competence in the principles and practices of quality assurance in IT.


CSQA Prerequisites


CSQA Prerequisites To become CSQA you must meet thefollowing prerequisites:CSQA Body of Knowledge (Described in the next slide.) Working on the Quality Software Assurance and Quality Software Testing fields for at least 2 years. Significant testing and quality assurance vocabulary to master the basics on the CSQA Body of Knowledge.


CSQA Prerequisites CSQA Body of KnowledgeQuality Principles and Concepts. Quality Leadership. Quality Baselines (Assessments and Models). Quality Assurance. Quality Planning. Define, Build, Implement and Improve Work Processes. Quality Control Practices. Metrics and Measurements.


CSQA Prerequisites CSQA Body of KnowledgeInternal Control and Security. Outsourcing, COTS and Contracting Quality.


Applying for CSQA certification


Applying for CSQA certification1. Analyze your background in Quality Assurance:

Familiarity with some topics of the CSQA Body of Knowledge. Worked at least in 2 - 3 different QA projects. Estimate the time it would take to study the CSQA guide and based on that, select the most appropriate date to do the exam. CSQA Guide cost: $100 CSQA Guide can be ordered from http://www.qaiworldwide.org


Applying for CSQA certificationA bachelors degree from an accredited college-level institution. An associate degree and two years of experience in the information services field. Six years of experience in the information field.


Applying for CSQA certification2. You must submit the following form, two months before the exam date:Certification Candidacy Application: Personal Information Payment $350 Exam Location This form can be found at: www.softwarcertifications.org The next slide displays a snapshot of the candidacy application form.




Applying for CSQA certification3. Once the form has been submitted, you must wait for your Admission Ticket. The Admission Ticket usually takes 1-2 weeks. (The next slide displays a snapshot of the Admission Ticket) You will receive a CD of the Guide to the Common Body of Knowledge. You must be aware that the institute might ask you to bring your Bachelor Degree (BS) paper with you by the time you take the exam. This process is done randomly with some candidates only.

4. Once you have received your Admission Ticket, you need to do the logistics for the trip. Flight tickets. Hotel reservation.




Self-Study program


Self-Study program Establish a Study Plan before hitting thebooks: Set your study objectives in measurable terms. Set Milestones. Be consistent. Stick to the plan.

Example of a Study Plan Microsoft Project is a good tool to develop the Study Plan:


Self-Study program


Self-Study program A good approach is to divide the Study Plan inMilestones: Reading I Reading II Reading III (Next slide illustrates a chart with milestones) The recommended amount of time to prepare for CSQA is 8-12 months: Studying 1.5 to 2 hrs every day.

Avoid cramming which it is not beneficial in the longterm.


Self-Study programCSQA Milestones CSQA Reading I Duration 102 days (3 months)

CSQA Reading IICSQA Reading III CSQA Rehearsal

76 days (2.5 months)54 days (1.5 months) 15 days

CSQA Beta ReadingCSQA Travel Phase

15 days1 day

CSQA Big Bang Day

1 day


Self-Study program CSQA Study Best Practices Read the CSQA Study guide at least 2 times. Underline the most important points on theCSQA guide.

Prepare a Questionnaire or summary of the mostimportant points on the CSQA guide.


Self-Study program Read Testing books Books of referenceEffective Methods for Software Testing by William Perry. Managing the testing process, by Rex Black. Step-by-step QFD by John Terninko. Ken Blanchard books (The One Minute Manager, The Secret What great leaders know and do, just to name a few)


Self-Study program Read Testing Articles Reference websites:www.stickyminds.com www.qaforums.com www.qaiworldwide.org (Newsletter)

CSQA Yahoo Forums These forums provide very good tips for theexam.


CSQA Exam


CSQA Exam Exam duration: 4.5 hours.

Once you are in the exam you are notallowed to leave the classroom.

Ten minute break between each part.


CSQA Exam Structure of the exam: The exam is divided in 2 parts:Multiple choice: 100 multiple choice questions 2 parts of 50 questions each.Essay and short answer: 15 essay questions. 2 parts of 7-8 essay questions. There is no right or wrong answer on this section. You will be evaluated according to your knowledge.


CSQA Exam 2000-2005 Requirement - If you didnt get 75points in each section you failed all the test. No matter if you passed 3 sections with 100 points if you failed one section you failed all the exam.

2006 New change- Now you can pass the exam ifyour average score is 75 points.

If you fail the exam you need to wait 6 months totry again.


CSQA Exam Results are sent via regular postal service inapprox 3 months.

The software certification website contains an indexsection named Active CSTE Roster, which is updated 2 times a month with all the names of the people who have passed the exam.

2006 New- Now the institute sends a report withyour grades to your email address.


Sample CSQA Examination


Sample CSQA Examination Multiple Choice questions: What is a Process? What are the two quality gaps? What is the difference between Traditionalmanagement and Quality management?

Essay questions: List a few differences between MBNQA and ISO9000 Model? Define a Planning Process for your organization. What are the processes of Risk Management?


Benefits of becoming a CSQA


Benefits of becoming CSQA Value Provided to the Profession Common Body of Knowledge (CBOK) Examination Process to Evaluate Competency Code of Ethics.


Benefits of becoming CSQA Value Provided to the Individual Credibility in your IT profession. Recognition by Peers of Personal Desire toimprove. Increased confidence in Personal Capabilities. Knowledge to improve processes in your IT organization.


Benefits of becoming CSQA Value Provided to the Individual Recognition by IT Management for ProfessionalAchievement (USA only) 13% receives an immediate bonus of $610 12% receives an immediate average increase of 10%

Non Monetary Recognition:

36% are recognized in staff meetings. 20% are recognized in newsletters or e-mails and by receiving rewards, management visits or calls, and lunch with the boss. 29% are promoted to better assignments.


Benefits of becoming CSQA Value Provided to the Employer Increased Confidence by IT Users and Customers Improved Processes to Build/Acquire/Maintain,Operate and Measure Software. Independent Assessment of Competencies Competencies Maintained Through Recertification


Benefits of becoming CSQA Value Provided to Co-Workers Mentoring the Staff Testing Resource to IT Staff Role Model for Quality Assurance Practitioners


Benefits of becoming CSQA How to Improve Quality AssuranceEffectiveness Through Certification A driver for improved IT effectiveness is the

integration of the certification program in your IT career development plan. This can be accomplished by: Creating an awareness of the certification program and its benefits to your practitioners. Requiring or encouraging your practitioners to become certified. Recognizing and rewarding successful candidates. Supporting recertification as a means of maintaining competency.


Other Certifications


Other Certifications Certified Software TEster (CSTE), provides alevel of competence in the principles and practices of quality control in IT.

Certified Software Project Manager (CSPM), provides a level of competence to effectively design, manage, test and monitor the status of software projects.


Other CertificationsAdvance Level of Certification Certified Manager of Software Testing (CMST) indicates a level of professional competence in both the principles and practices of software testing and the skills and capabilities necessary to manage the software test function.

Certified Manager of Software Quality (CMSQ)

indicates a level of professional competence in both the principles and practices of software quality assurance and the skills and capabilities necessary to manage the quality assurance function.


Reference


Reference For more information on certificationprocess and schedule dates visit: http://www.softwarecertifications.org

For more information on the Quality

Assurance Institute (QAI) and preparation guides: http://www.qaiworldwide.org


Quote Perhaps the most important thing you cando to improve yourself professionally and personally is to develop a lifetime learning habit.

REMEMBER: If it is going to be Its up tome.


Q&A Any questions


Thank you


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