By-Anirudh Sharma

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Mc’Donalds(Cooperate Social Responsibility)*

*Primary Focus on Employees

Everyday all around the globe, McDonald's is putting people, processes and practices into place to make better food, more sustainable sourcing, happier people, a stronger community and a healthier planet.

PROVIDING OPPORTUNITIES TO GROW AND DEVELOP

Each day, around the world, we are united by one common mission: delivering an exceptional customer experience.

This is a commitment shared by our independent franchisees, our suppliers and the Company.

We know that having energized and engaged employees makes all of us better equipped to deliver this unique customer experience. When our employees feel energized, they are inspired to do their best.

For more than 50 years, McDonald’s has been a Company guided by Core Values. One of the basic principles that guides our behavior, actions, and decisions every day is that we are committed to our people. We demonstrate that commitment in many ways, including through the Company’s Standards of Business Conduct. These standards provide clarity, guidance and resources on a wide range of issues that stand for operating with fairness, honesty, and integrity. These standards include:

Conducting our activities in a manner that respects human rights as set out in the United Nations Universal Declaration of Human Rights

Treating employees with fairness, respect and dignity

Ensuring employees have the right to work in a place that is free from harassment, intimidation or abuse, sexual or otherwise, or acts or threats of physical violence

Embracing the diversity of employees, Franchisees, customers and suppliers

Providing equal treatment and equal employment opportunity 

Providing a safe, productive and healthful working environment

Striving to work with suppliers that are committed to our universal principles of doing business in a responsible and ethical manner

CREATING OPPORTUNITY IN THE RESTAURANT

Training and development is what McDonald’s is all about. It is essential that shifts are staffed by skilled, well-trained crew members. Training for crew members includes foundational topics to orient them to McDonald’s operations and expectations in customer service, communication and restaurant production/service stations.

EMPLOYMENT PRACTICES AROUND THE WORLDLabour standards also vary considerably across

the countries where we operate, requiring different approaches to people issues and practices. We care about all McDonald's employees.

Not only do we comply with local laws everywhere we operate, but we often go above and beyond legal mandates to provide additional benefits and compensation, deliver training that develops both professional and life skills, and to help protect the health and safety of crew and managers in our restaurants.

At McDonald’s our goal is to foster an environment within our global system where everyone sees differences as strengths and feels valued and respected, on both sides of the counter. We embrace all the dimensions of diversity and leverage the differences that make us strong as we strive to meet the needs of our franchisees, suppliers, employees and customers every day.

WOMEN’S LEADERSHIP During 2013 McDonald’s committed to a

new global Women’s Leadership Network project to build an even stronger female leadership pipeline by supporting the career progression of Company-owned McDonald’s restaurant managers. Already, we have assembled a working group of women from each McDonald’s area of the world to assess the opportunity and identify ways to best support women’s career growth.

WOMEN’S LEADERSHIP STRENGTHENS OUR COMPANY

AND OUR BRANDMcDonald’s Global Women’s Initiative supports the

recruitment, development, retention and advancement of women at all levels of the

Company, while creating a culture where women can thrive in their careers.

THANK YOU

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