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1. About ROVI
2. Responsible and sustainable management
3. Customers, patients and professionals
4. Human resources
5. Suppliers
6. Society
8. Environment
9. Supplementary information
7. Shareholders
1.1. Groupprofile1.2. Businessmodel1.3. Worldpresence
2.1. StatementbytheChiefExecutiveOfficer
3.1. Managementprinciples
4.1. Managementprinciples
5.1. Managementprinciples
6.1. Managementprinciples
8.1. Managementprinciples
9.1. AboutthisReport
2.2. CSRstrategyandobjectives
3.2. Balanceoftheyearandfuturechallenges
4.2. Balanceoftheyearandfuturechallenges
5.2. Balanceoftheyearandfuturechallenges
6.2. Balanceoftheyear
8.2. Consumptionandwaste
9.2. GRIContentIndex
2.3. Ourstakeholders
3.3. Innovation
4.3. Equalopportunitiesandwork-lifebalance
5.3. CSRinthesupplychain
2.4. Materialityanalysis
3.4. Quality
4.4. Attractingtalentandtraining
2.5. Ethicsandintegrity
3.5. Pharmacovigilanceandproductsafety
4.5. Tradeunioninformation4.6. Occupationalhealthandsafety
2.6. Riskmanagement
CSR Report 2018 3
v
1.1. Group profile
ROVIisaspecialised,fully-integratedpharmaceuticalcompanyengagedintheresearch,development,tollmanu-facturingandmarketingofsmallmoleculesandbiologicalspecialties,withthreemajorpillarsofgrowth:
• Pharmaceuticalspecialties:withadiversifiedportfolioofitsownandlicensedinnovativeproducts,protectedbypatents.TheLMWHDivision,whichrepresented40%ofGroupsalesin2018,shouldbehighlighted.
• Tollmanufacturingofpre-filledsyringesandoralforms.
• Asolid,low-riskR&Dpolicy.
AllthecompaniesthatformtheROVIGroupareawarethattheiractivityisconducivetothehealthimprovementsprovidedbytheirproductsandwishtoprovidearesponsetocertainsocialdemandsinrelationtotheimpactsoftheiractivitiesonsocietyandtheenvironment.Forthisreason,ROVI’seconomicdevelopmentmustbecompatiblewithitsconductinrespectofethics,society,employment,theenvironmentandrespectforhumanrights.
[102-1,102-3,102-5]
Name: Laboratorios Farmacéuticos Rovi, S.A.
Address: JuliánCamarillo,35.28037Madrid.Spain
Telephone: 0034913756230
Website: www.rovi.es
Sharecapital: 3,364,137.90 euros
Numberofshares: 56,068,965
Parvalue. €0.06 share
Activity: Manufacturingandmarketingofpharmaceuticalproductsandtollmanufacturingservices.
Markets:Markets:TheROVIgrouphasdirectpresenceinSpain,Portugal,Germany,France,UnitedKingdom,ItalyandPolandandislistedontheBarcelona,Bilbao,ValenciaandMadridStockExchanges.
COMPANY INFORMATION
CSR Report 2018 5
CORPORATE STRUCTURE
(*)AsofDecember31,2018,thiscompanywasn’tincludedintheconsolidationscope.
Corporate name Address Actividad
LaboratoriosFarmacéuticosROVI,S.A. Madrid,C/JuliánCamarillo,35
PanQuímicaFarmacéutica,S.A. Madrid,C/RufinoGonzález,50
Gineladius,S.L. Madrid,C/RufinoGonzález,50
RoviContractManufacturing,S.L. Madrid,C/JuliánCamarillo,35
BemipharmaManufacturing,S.L. Madrid,C/JuliánCamarillo,35
BertexPharmaGmbH Inselstr.17.14129Berlin(Germany)
FrosstIbérica,S.A. AlcaládeHenares,AvenidaComplutense,140Madrid(Spain)
RoviNiotech,Ltda LaPaz(Bolivia)
RoviBiotechLimited DavisHouse,4thfloor,Suite425,RobertStreet.CRO1QQQCroydon(UnitedKingdom)
RoviBiotech,S.R.L. VialeAchillePapa,30.20149Milan(Italy)
RoviGmbH Rudolf-Diesel-Ring,6.83607Holzkirchen(Germany)
RoviS.A.S. RueduDrac,24.38180Seyssins(France)
RoviBiotechsp.zo.o.orRoviBiotechspółkazo.o
Warsaw,Mokotów,ul.Rzymowskiego53,02-697Warsaw,Poland
Manufacturing, marketing and sale of pharmaceutical, healthcare and medicinal products.
Import, export, purchase, sale, distribution and marketing of articles related to comprehensive women’s healthcare.
Development, distribution and trading of pharmaceutical products related to microparticle technology.
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[102-4,102-45]
Laboratorios Farmacéuticos
Rovi, S.A.
FrosstIbérica,
S.A.
Bemipharma Manufacturing,
S.L.
Pan Química Farmacéutica,
S.A.
Gineladius,S.L.
BertexPharmaGmbH
RoviBiotechSp.z.o.o
RoviBiotechLimited
RoviBiotech,
S.R.L.
Rovi Contract Manufacturing,
S.L.
100% 100% 100%
100%100% 100% 100% 100%
100%
100%
100%
Rovi GmbH
Rovi, S.A.S.
99%
Rovi, S.A.S.
1%
CSR Report 2018 6
SHAREHOLDERS
NorbelInversiones,
S.L.
62.102% 4.821%Alantra AssetManagement, SGIIC, S.A.
4.787%JO Hambro CapitalManagement Limited
3.390%T. Rowe PriceInternationalFunds, Inc.
Free float14.727%
Wellington ManagementGroup, LLP
5.116%
5.057%Indumenta Pueri, S.L.
CSR Report 2018 7
HISTORY AND MAJOR MILESTONES
1946
2009
1981
2012
1998
2013
2002
2014
2003
2015
2006
2016
2017
2019
2018
Foundationofthecompany
Startofresearchintolow-molecular-weightheparins
InternationalizationofROVIfollowingapprovalofBemiparinoutsideSpain
ConstructionoftheGranadaR&D&icentreandplant
RegistrationprocessforanenoxaparinbiosimilarwiththeEMAandFDA
FDAcertificationoftheinjectablesplant
BeginningofPhaseIIIclinicaltrialofDoria®(RisperidonaISM®)
LaunchofanenoxaparinbiosimilarinSpain,France,UnitedKingdom,Italy,Austria,EstoniaandLatviaunderthetrademark“EnoxaparinaRovi”
AgreementwithNovartisforthemarketingofNeparvis®
AcquisitionofthenewinjectablesplantinSanSebastiándeLosReyes,withwhichitreinforceditstollmanufacturingcapacityandsecuredthegrowthofBemiparinandthepotentialenoxaparinbiosimilar
LaunchofBemiparinontheSpanishmarketandstart-upofoperationsin
Portugal
Increasedinternationalcoverageto59countries
AgreementstomarketproductsfromNovartisandMedice
StrategicagreementwithMerckSharp&Dohme(MSD)
SuccessfulcompletionofPRISMA-2studyoftheclinicaldevelopmentofthenewlong-
actinginjectableRisperidonaISM®
CommencementofthemarketingofanenoxaparinbiosimilarinGermany
InformationontheprincipalresultsofthePhase3studyofDoriain
patientswithschizophrenia,whichwerefavourable
CSR Report 2018 8
TRADEMARKS, SERVICES AND PRODUCTS [102-2]
ROVIconcentratesitsactivityonninemaintherapeuticareas:
• Cardiovascular
• Osteoarticular/Women’shealth
• Anaesthesia/Pain
• Diagnosticimagingcontrastingagents
• Centralnervoussystem
• Urology
• Endocrinology
• Respiratorysystem
• Primaryhealthcare
ROVI’sgrowthenginesareBemiparin,thedistributionlicenceagreements(Neparvis®,Volutsa®,Orvatez®andUlunar®),theenoxaparinbiosimilar,theexistingpharmaceuticalspecialtyproductportfolio,newproductdistribu-tionlicencesandnewcustomersinthetollmanufacturingarea
PHARMACEUTICAL SPECIALTIES
ROVIhasadiversifiedportfoliocomprisingmorethanfortyofitsownandlicensedproducts.Thisportfoliohasadefensiveprofile,sinceithasbeenpracticallyunaffectedbyreferencepricinginSpain.
ROVIaspirestobecomeaworldleaderinlow-molecular-weightheparins(LMWHs).Toachievethis,ithastwoproductsfromitsownresearch:Hibor®andEnoxaparina.Thelow-molecular-weightheparindivisionaccountsfor40%oftotalgroupsales.
Hibor®
Hibor(Bemiparin)isalow-molecular-weightheparin(fast-actinganticoagulant)usedtopreventandtreatvenousthromboembolicdisease(VTD)inbothsurgicalandmedicalpatents,andfortheacutelong-termtreatmentofpatientswhohavesufferedVTD.VTDisaseriousandpotentiallyfatalprocess,themaincharacteristicofwhichis
CSR Report 2018 9
theformationofafibrinclot,thrombosis,insidetheveinsofthedeepveinsystem,withtheconsequencesthatmayresultfromtheevolutionofthevenousthrombus,whichmaygrow,progressandfragment.Intheeventoffragmentation,someofthefragmentsmayreachthelungandcausepulmonaryembolism.InSpainalone,itisestimatedthatcloseto65,000casesofdeepveinthrombosisoccureveryyear,aswellasafurther25,000casesofpulmonaryembolism(dataextrapolatedfromThrombHaemost2000,2001and2005).
Overrecentyears,Bemiparinhasbecomeoneofthemaintreatmentsforthisdiseaseworldwide,havingexpandeditspresenceto56countriesastheresultofastrategicalliancenetwork.Currently,BemiparinisROVI’sprincipalproductandaccountsfor32%ofthegroup’soperatingrevenue.
EnoxaparinaROVI
ROVIbeganmarketingitsenoxaparinbiosimilar(low-molecular-weightheparin)inSpainunderthetrademark“EnoxaparinROVI”.Withthislaunch,ROVIexpandeditspresenceinEurope,whichhadcommencedin2017withthemarketingoftheproductinGermanyandbeenextendedtotheUnitedKingdomandItalyinthefirsthalfof2018andtoAustria,Estonia,FranceandLatviainthesecondhalf,inadditiontoSpain.Furthermore,alsoin2018,ROVIsignedanagreementwithBiogaranSAS,theleadingFrenchpharmaceuticalcompanyingenericsandbiosimilarsandasubsidiaryofLaboratoriosServier,tomarketitsenoxaparinbiosimilarinFranceonasemi-exclusivebasis.
ROVI’senoxaparinsodiumbiosimilarisananticoagulantthatbelongstothelow-molecular-weightheparingroup.Itisusedtotreatandpreventdeepveinthrombosisandpulmonaryembolism.
Asof31December,2018,ROVIhadobtainedauthorisationtomarketitsenoxaparinbiosimilarinalltheEuropeancountriesexceptGreeceandLuxembourg.Theenoxaparinmarketismorethan900millioninEurope(accordingtoestimatesbasedonthe2018salesreportedbySanofi-Aventis),withamarketshareof75%concentratedinGermany,France,Spain,UnitedKingdom,PortugalandPoland(QuintilesIMS-2015figures),countriesinwhichROVIhopestomarketitsproductdirectlythroughitssubsidiaries.OutsideEurope,in2018,ROVIsignedanagreementwithHikmaPharmaceuticalsPLC,alistedmultinationalpharmaceuticalgroup,fortheexclusivedistributionandmarketingofitsenoxaparinbiosimilarin17MENAI(MiddleEastandNorthAfrica)countries:SaudiArabia,Jordan,Algeria,Egypt,Tunisia,Sudan,Syria,Yemen,Iraq,Oman,UnitedArabEmirates,Kuwait,Qatar,Bahrain,Libya,PalestineandLebanon.Furthermore,ROVIsignedanagreementwithSandoz,adivisionofNovartisAGandoneoftheworldleadersingenericandbiosimilarmedicines,forthedistributionandmarketingofitsenoxaparinbiosimilarin14countries/regions(Australia,NewZealand,Philippines,HongKong,Singapore,Vietnam,Malaysia,Canada,SouthAfrica,Brazil,Colombia,Argentina,MexicoandCentralAmerica).Underthisagreement,ROVIgrantsSandozanexclusivelicencetomarkettheproductinthreeofthesecountries,HongKong,SingaporeandVietnam.
ROVImanufacturesandpackagesitsenoxaparinbiosimilarinSpainthankstoitsfourproductionplants,inwhichitinvested17,2millioneurosbetween2014and2016inordertoincreasecapacityandprepareforthisnewproductionmilestone.Enoxaparinsalestotalled30.2millioneurosin2018.
Withtheenoxaparinbiosimilar,ROVIaspirestobecomeoneofthemainEuropean-and,inthemedium-andlong-term,worldplayersina900-million-eurosmarketwherethereareonlytwootherbiosimilars,likewiseincreasingitspresenceinemergingmarketswithapotentialof500millioneuros,duetothecompetitiveedgeprovidedbytheverticalintegrationofprocessesinthegroup.
ThefollowingaretheproductsmarketedunderlicensingagreementsthatmakethegreatestcontributiontotheGroup’sEBITDA:
CSR Report 2018 10
Neparvis®
ROVIbegantomarketNeparvis®(sacubitril/valsartan)ofNovartisinDecember2016.Thisproductisindicatedinadultpatientsfortreatmentofsymptomaticchronicheartfailurewithreducedejection(theproportionofbloodleavingtheheart)fraction.
Hirobriz®Breezhaler®andUlunar®Breezhaler®
Inthelastquarterof2014,ROVIcommencedthemarketingofBreezhaler(indacterolmaleate),andUlumarBreezhaler(indacaterolmaleateandglycopyrroniumbromide)inSpain.Boththeseactivesubstancesarelong-actingbronchodi-latorsindicatedforthemaintenancetreatmentofChronicObstructivePulmonaryDiseases(COPD)inadultpatientsandadministeredbyinhalationsthroughtheBreezhalerdevice.ROVImarketsthetwoproductsunderlicencefromNovartis
Volutsa®
ROVIbegantomarketVolutsa(solifenacinsuccinateandtamsulosinhydrochloride),anAstellasPharmaproduct,in2015.Itisindicatedforthetreatmentofmoderatetoseverestoragesystemssymptoms(urgency,increasedmictu-ritionfrequency)andvoidingsymptomsassociatedwithbenignprostatichyperplasia(BPH)inmenwhoarenotrespondingadequatelytomonotherapytreatment.
Vytorin®,Orvatez®andAbsorcol®
Vytorin®(ezetimibeandsimvastatin),Orvatez®(ezetimibeyatorvastatin)andAbsorcol®(ezetimibe)areproductsusedasadjunctivetherapytodietinpatientswithhypercholesterolemiaandarethefirstofthefiveMSDmarketinglicencesgrantedtoROVI.Inthesecondquarterof2018,thepatentfortheactivesubstanceezetimibeexpiredand,therefore,thepriceofAbsorcol®dropped.Likewise,genericmedicinesformulatedwithezetimibeandsimvastatinhaverecentlystartedtobemarketedand,therefore,thepriceofVytorin®hasbeenloweredinordertomaintainitscompetitivity.
Medikinet®andMedicebran®
Medikinet(methylphenidatehydrochloridewithmodifiedrelease)andMedicebran(methylphenidatehydrochloridewithimmediaterelease)areprescriptionproductsindicatedfortreatmentofADHD(AttentionDeficitHyperactivityDisorder)inchildrenandadolescents.BothproductsarefromthecompanyMediceandROVIhasbeendistributingthemonanexclusivebasisinSpainsinceDecember2013.
Inthefirstquarterof2019,ROVIannouncedtheacquisitionoftwoproducts,Falithrom®andPolaramine®.Thesepurchasesarewithintheframeworkofitsoperatingleveragestrategyforitsinternationalsubsidiaries.
Falithrom®
InJanuary2019,ROVIannouncedthepurchaseofFalithrom®,whichhadbelongedtoHexalAG,acompanybelongingtotheSandozDivisionofNovartis,inordertodistributeitdirectlyinGermany.Underthisagreement,Falithrom®willbemarketeddirectlyinGermanybyROVI,oncetheadministrativeprocedurestoauthorisethetransferofthemarketingauthorisationhavebeencompletedwiththeGermanFederalInstituteofMedicinesandMedicalDevices(BfArM).
CSR Report 2018 11
Thisproductisusedforthepreventionandtreatmentofthromboembolicdisease,includingvenousthrombosisandpulmonaryembolism,aswellasthepreventionofischemicstrokesinpatientswithatrialfibrillation.
Polaramine®andPolaracremTM
ROVIhasreachedanagreementwithasubsidiaryofMerckSharpandDohme(“MSD”)wherebyitacquirescertainrightsforMSD’sdexchlorpheniraminemaleateproductline,allowingittodistributethisproductdirectlyinSpaininitsdifferentpharmaceuticalforms(tablets,syrupandampoules,marketedunderthetrademarkPOLARAMINE®,andcream,marketedunderthetrademarkPOLARACREM™)andinFranceinitsinjectableform(ampoules).
Thisproductlinebelongsagroupofmedicinesknownasantihistamines.Theyareindicatedforthesymptomatictreatmentofseasonalandperennialallergicrhinitis,vasomotorrhinitis,allergicconjunctivitis,allergiccutaneousmanifestationsofurticariaorangioedema;andreactionstobloodorplasma.Itisalsoindicated,togetherwithadre-nalinorotherappropriatemeasures,fortreatmentofanaphylacticreactionsaftertheacutemanifestationshavebeencontrolled.Theseproductsoftenrelievecutaneousmanifestationssuchasallergiceczema,atopicandcontactdermatitis,insectbites,dermographismsanddrugreactions.
Diagnosticimagingcontrastagentsandotherhospitalproducts
ROVIisoneofthemarketleadersinthemarketingofcontrastagents,hospitalproductsforimagingdiagnosis(computedtomography,magneticresonanceimaging,ultrasoundscan,etc.).Thisarea,whichaccountsforapproxi-mately10%ofthecompany’srevenue,comprisesabroadproductportfolio,includingthosemarketedunderlicencefromBracco:Iomeron®andIopamiro®(forcomputedtomographyandintervention),Multihance®yProhance®(formagneticresonanceimaging),Sonovue®(forultrasounds),andBraccoInjeenering:EmpowerCTA+®,EmpowerMR®andCTExprès(contrastinjectionsystemsandcompatibledisposablematerial).
Thehospitalproductportfolioiscompletedbyhealthcareproductsforcareandmaintenanceofintravenouscathe-ters(Fibrilin®andFibrilinSalino®).
TOLL MANUFACTURING
ROVIhasbeensuccessfulinstrategicallypositioningitselftotakeadvantageofthetrendamongpharmaceuticalcompaniestooutsourcetheirmanufacturingprocesses.Thisallowsthecompanytomakeuseofthehighmanu-facturingcapacityavailableatitsfacilitiesbyprovidingthewholerangeofmanufacturingservicesforinjectables,suppositoriesandoralsolidforms.
Thecompany,throughitsthreeproductionplants,twoofwhichareusedforinjectables(ROVIContractManufacturinginMadridandtheSanSebastiándeLosReyesplant),whiletheotherspecializesinoralforms(FrosstIbérica),providesmanufacturingservicestoothercompaniesforawiderangeofpharmaceuticalforms,includingpre-filledsyringes,vials,suppositories,tablets,hardcapsulesandsachets.
CSR Report 2018 12
ROVI’sprofileisuniqueinthismarket,duetotheunificationofalltheserviceswithinthesamecompany,fromthedevelopmentofaprojectuntilthefinalproductrelease,includingpreliminaryclinicaltrials,stabilitystudiesandphysical,chemicalandmicrobiologicalanalyses,withtheresultingsavingoftimeandmoneyforthecustomers.Thus,itprovidesapersonalisedservicedependingontheneedsofeachcustomer.
ThecontractssignedwiththecustomersforwhomROVImanufacturesusuallyhaveanaveragetermofbetween3and5years,whichhelpstogenerateaconsiderable,stableflowofrevenue.Furthermore,thelongregulatoryprocessthatapharmaceuticalcompanyhastoundergotochangeitsmanufacturermakesthetollmanufacturingbusinessmodelgenerate“lifelongcustomers”,aslongastheserviceprovidedisoptimalinmeetingthecustomers’needs.
Contractmanufacturingisdividedinto:
Injectables
ROVIiscurrentlyoneoftheleadingpre-filledsyringemanufacturersinEuropeintermsofthenumberofunitsmanufactured(filled)peryear.Withatotalannualproductioncapacityof270millionunits,thereareveryfewcompe-titorsinthismarket,sinceentrybarriersarehigh,giventhebiologicalnatureofthemedicinesmanufacturedandtheasepticconditions(handlingoftheproductinsterile,microbiologically-controlledrooms)inwhichthepre-filledsyringesarefilled.
ROVIhasaplantspecialisedininthefillingandpackagingofparenteralsolutionsinpre-filledSCFsyringesoffrom0.5mlto20ml(filledfrom0.2mlto20ml)andinvialsoffrom2mlto10ml.Thesesyringesandvialsarefilledinasepticconditionsinsterilerueandthereisalsoterminalsterilisationiftheproductsorequires.Additionally,thereisthepossibilityofplacingsafetydevicesinthesyringes.Theannualcapacityforvialsis60million,whileitis150millionforsuppositories.TheplanthasbeenapprovedbytheEuropeanandUnitedStatesregulators.IthasalsobeenapprovedbytheauthoritiesofKorea,BrazilandtheGulfStatesandholdsthecertificationsISO9001,ISO14001andOSHAS.
Overrecentyears,ROVIhasincreaseditsproductioncapacitysubsequenttoagreementssuchastheonesignedwithCrucellSpainin2015,whichledtotheacquisitionoftheassetsoftheinjectablesmanufacturingplantlocatedinSanSebastiándelosReyes,withthebasicpurposeofallowingtheROVIGroup’sproductionlinesforinjectables(otherthanthosethatCrucellhadbeenmanufacturing)tobeexpandedinthefuture.In2016,itwasapprovedbytheEuropeanhealthauthoritiesandbegantooperateatfullcapacityin2017and2018.
Oralsolidforms
ROVIhasaplantforsolidformsthathasalongtraditioninthemanufactureofpharmaceuticalproductsandusesthemostadvancedtechnologyforthemanufactureoforalforms(tablets,coatedtablets,hardcapsulesandsachets).Theplant,with83,000squaremetres,hasaglobalannualcapacityof3,000milliontablets,300millionhardcapsulesand30millionsachets,usingdifferentproductionlines.Furthermoreithasstoragecapacityfor9,000pallets.
Inordertosupplyallmarkets,thisplantisapprovedbytheEuropeanandUnitedStatesauthorities.IthasalsobeenapprovedbytheJapanese,Mexican,Brazilian,KenyanandBelarusianauthoritiesandthoseoftheGulfStates.
CSR Report 2018 13
1.2. Business model
ROVIisaleadingpharmaceuticalcompanyengagedintheresearch,development,manufacturingandmarketingofsmallmoleculesandbiologicalspecialties.Ithasthreeprincipalpillarsofgrowth:
• Pharmaceuticalspecialties:diversifiedportfolioofitsownproductswithlong-termpatents.ROVIaspirestobecomeoneoftheworldleadersinlow-molecular-weightheparins(LMWHs)asaresultoftheextensiveexperienceoftheLMWHDivision.
• Tollmanufacturing:specialistinpre-filledsyringesolutionsandoralforms
• Sound,low-riskR&Dpolicy
ROVI’snature,principlesandcommitmenttotheactivityitisengagedinhasalloweditobtainaseriesofcompe-titiveedges,positioningitasoneofthemainleadersinitsmarketnicheinasectorwhich,moreover,hashighentrybarriers.
Sinceitwasfoundedin1946,ROVIhasbeenengagedmainlyinthestudyanddevelopmentofdrugsbasedonheparin,afast-actinganticoagulant,and,since1981,ofitsfractionedderivatives,low-molecular-weightheparins(LMWHs).AsaresultofROVI’s70years’experience,itsmainproduct,Bemiparin,haspositioneditselfasoneofthe
(millionsofeuros) 2018 2017 2016 2015
Totalrevenue 304.8 277.4 266.7 247.0
EBITDA 29.5 29.9 39.4 31.8
Netfinancialdebt -62.8 1.1 -9.0 12.1
Employees 1,224 1,191 1,150 1,098
KEY FIGURES [102-7]
CSR Report 2018 14
principaltreatmentsforvenousthromboembolicdiseaseworldwide.Thelaunchoftheenoxaparinbiosimilarin2017representedthelogicalevolutionofROVI’sexperienceinthelow-molecular-weightheparinfield.
Diversifiedportfolioprotectedbypatents
Thecompanyhasover40productsonitsportfolio(includingbothitsownandlicensedproducts)forwhichthereisgrowingdemandandwhicharevirtuallyunaffectedbythereferencepricingsysteminSpain.Theyaregroupedintoninetherapeuticareas,witharoundthirtyproductseitherfortreatingdifferentcomplaintsorforvariousdiagnosticssystems:
• Cardiovascular
• Osteoarticular(women’shealthcare)
• Respiratory
• Anaesthesia–painrelief
• Diagnosticimagingcontrastagents
• Centralnervoussystem
• Urology
• Endocrinology
• Primaryhealthcare
ROVIhaslaunched14newproductssinceOctober2005.
Infrastructurewithoperatingadvantages
ROVIisoneofthemaincompaniesinthetollmanufacturingbusinessinthesectorandamongtheworldleadersinpre-filledsyringeproduction.IthasoneofthelargestEuropeanplantsformanufacturingoralsolidforms,exportingtomorethan40countries.
ItsproductionplantsinMadridandAlcaládeHenares,togetherwiththeSanSebastiándelosReyesplant,haveallowedaconstantincreaseininjectablesproductionlinesandareapprovedbytheEuropeanandUnitedStatesregulators–theEuropeanMedicinesAgency(EMA)andtheFoodandDrugAdministration(FDA),respectively–.
Low-riskinnovation
ROVIoperateswithalow-riskstrategy,concentratingondiseaseswithextensivemedicalrequirements.Furthermore,thecompanyallocatesalargepartofitsrevenuetoresearch,inordertoremaininthevanguardintermsofbothproductsandmanufacturinganddevelopmentsystems.
CSR Report 2018 15
1.3. World presence
[102-6]
LaboratoriosFarmacéuticosRovi,S.A.currentlyhasitsregisteredofficeinMadrid(CalleJuliánCamarillo,35).Inaddi-tiontotheseoffices,in2017,ROVIopenednewofficesinPozuelodeAlarcón,Madrid(CalleJoséIsbert,2),wherethemanagementteam,themarketingandsalesareas,andothercentralgroupservicesarelocated.
ROVIoperatesdirectlyinthefollowingcountries:
• Spain,wherealargepartofitsmarketingoperationstakeplace,aswellasallitsmanufacturingservicesandResearch&Developmentactivities.
• France
• Portugal
• Italy
• Germany
• UnitedKingdom
• Poland*
Inthelastsixofthesecountries,ROVIhascorporatestructuresthroughwhichitcarriesonpharmaceuticalproductmarketingactivitiesdirectly.InthecasesoftheFrenchandPolishsubsidiaries,themarketingoftheproductshadnotcommencedasof31December,2018.
Additionally,throughstrategicallianceswithinternationalpartners,attheendof2018,ROVIwasdistributingitsmainproduct,Bemiparin,inmorethan50countriesallovertheworldandtheenoxaparinbiosimilarinGermany,Austria,Spain,Estonia,France,Italy,LatviaandtheUnitedKingdom.Likewise,ROVIhasthreetollmanufacturingplantsandexportstoover40countries.
(*)AsofDecember31,2018,thiscompanywasn’tincludedintheconsolidationscope.
CSR Report 2018 16
ROVI Group
55 countries in which the product has been launched throughstrategic alliances
+60 countries in which registration has been approved
10 countries in which registration is pending approval
14 countries in which registration process is in progress
Latin America Europe Africa
MiddleEast
Currently marketed in -Argentina-Belize-CostaRica-DominicanRepublic-ElSalvador-Guatemala-Honduras-Nicaragua-Panama-Venezuela-Chile-Bolivia-Mexico-Brazil
Registration approved -Ecuador-Peru-Colombia
Currently marketed in -Albania-Austria-Belarus-Bulgaria-CzechRepublic-Georgia-Greece-Estonia-Hungary-Ireland-Italy-Latvia-Lithuania-Moldavia-Poland-Romania-Russia-Slovakia-Slovenia-Turkey-UnitedKingdom-Ukraine
Registration approved-Portugal
Pending approval-Bosnia&Herzegovina-Kazakhstan-Switzerland-Azerbaijan
Registration process -Armenia-Kyrgyzstan-Croatia-Serbia&Montenegro-Tajikistan-Turkmenistan-Uzbekistan
Currently marketed in -Libya-Algeria-Morocco
Registration approved-Sudan-SouthAfrica
Pending approval-Tunisia-Egypt
Registration process -Botswana-Lesotho-Namibia-Swaziland
Currently marketed in-Jordan-Kuwait-Yemen-Bahrain-Syria-Oman-Iraq-SaudiArabia-Lebanon-Qatar-UAE
Pending approval-Iran
Registration process -Israel
Currently marketed in -HongKong-SouthKorea-India-China-Philippines
Registration approved-Pakistan-Thailand
Pending approval-Indonesia-Malaysia-Vietnam
Registration process -Taiwan-Singapore
GLOBAL PRESENCE OF BEMIPARIN
Asia
CSR Report 2018 17
2.1. Statementbythe ChiefExecutiveOfficer
[102-14]
ResponsibilityisoneofthedistinguishingfeaturesofROVI’sday-to-dayactivity.Ourcompanyhasaccumulateddecadesofexperienceworkinginanareathatisasessentialtosocietyashealthcareand,asacompany,weareclearthatourgoalistohelptoimprovepatienthealthwithtop-qualityproducts,manufacturedtothehigheststandardsofexcellenceandwiththegreatestrespectfortheenvironment.
Corporatesocialresponsibility(CSR)isacrucialpartofROVI’sidentity.Itisincorporatedintothecompany’sbusinessstrategytoensureitslong-termsustainabilityandreinforcetheconfidenceofitsstakeholders.CSRformspartofitsgovernance,managementandday-to-dayactivity.
CSRstrategydecisionsaremadebytheManagementCommitteeand,finally,theBoardofDirectors.Tochannelthem,ROVIhasputinplaceactionpoliciesthatexpressitscommitmenttobusinessethicsandprovideguidancefortheBoardofDirectorsandothergroupbodiesintheirrelationswithstakeholders.
Inthisarea,in2018,manyofROVI’seffortswereaimedatreinforcingitscommitmenttoethicalmanagementandtransparency.AnexampleofthisistheupdatingoftheCodeofEthics,theAntibriberyandAnticorruptionPolicyandtheCodeofEthicsforSuppliers,inordertofurnishtheorganisationwithaframeworkforactionthatensuresthatourday-to-dayactivityiscarriedonethically,honestly,morallyandlegally,inaccordancewiththeprinciplesandvaluesthatdefineROVIanditssubsidiaries.
Inthecourseofitsactivityasapharmaceuticalcompany,ROVIdoesnotonlyprovidetop-qualitypharmaceuticalproducts,butalsosupportstheresearchandsharingofscientificknowledgethatallowstheknowledgeofcertainpathologiestoprogress.AllthisiscarriedoutfromacompanyofSpanishoriginthathasdecidedtomaintainandreinforceitsactivityinSpainwhile,atthesametime,expandingitsinternationalpresencewithsubsidiariesinthemainmarketsoftheEuropeanenvironment.
Weareconvincedthatonlycompaniescommittedtosustainabledevelopmenthaveafuture.Thosethatbetonconstantcreationofhigh-quality,stableemployment;thattakeactiontoreducetheenvironmentalimpactoftheiractivitytoaminimum;thatmakeinvestmentinresearchandknowledge-sharingapriority;andthatensurethattheirday-to-dayissubjecttoethicalbusinesscriteria.That,atleast,isROVI’svisionforforthcomingyears,soastokeepgrowingasaresponsiblecompany,inlinewiththeobjectivesoftheUnitedNationsGlobalCompact.
Juan López-Belmonte Encina CEOofLaboratoriosFarmacéuticosROVI
CSR Report 2018 19
2.2. CSR Strategyandobjectives
[102-11,102-16,103-1,103-2,103-3]
ROVI’smission,visionandvaluesaretheguidelinesthatgovernallthedecisionsmadeinrelationtobothbusinessdevelopmentandtheprofessionalperformanceofitsworkers,guidingthegroup’sbusinessstrategy:
Mission“Weworkforthewell-beingofsocietyandtoimprovethequalityoflifeofpatientsandtheattentiontheyreceive,promotinghumanhealththroughresearching,manufacturing,marketinganddistributingmedicinesandotherhealthcareproducts”.
Vision“Weaspiretoberecognizedasabenchmarkforourworkintheresearchanddevelopmentofnewproductsandtobeperceivedasatrustedsupplierduetoourcommitmenttothemanufacture,marketinganddistributionofmedicinesandhealthcareproducts”.
Values
Honesty,integrityandethics Team,co-operation,involvement Efficiency
Consistency Self-criticism Equity Justice Honesty Legality
Commitment Co-operationEmpathyCo-responsibilitySolidarity
JusticeObjectivityBalanceDeterminationProfitability
Patientbenefits (Customersatisfaction) Respect Innovation
CommitmentInvolvementEmpathyProximityProactiveness
ConsiderationTruthfulnessHonesty
ProactivenessInvolvementCreativity
CSR Report 2018 20
AllthesefactorsformthebackboneofROVI’sday-to-daymanagementthroughthefollowingprinciplesforaction:
[102-12]
Legality Compliancewithcurrent legal regulationsintheplaceswhereROVIcompaniesarelocated.
HumanrightsSupporttheprinciplesoftheUnited Nations Global Compactbyadoptingandtransmittingthem,aswellasthoseofotherinternationalinstruments,especiallyintheareasofhumanrights,workplacepractices,theenvironmentandanti-corruption.
EthicsFollowtheguidelinesoftheCode of Ethics,whichincludesthecompany’scommitmenttotheprinciplesofbusinessethicsandtransparencyinallitsspheresofactionandregulatesresponsibleconductonthepartofallgroupprofessionalsinthecourseoftheirwork.
HonestyPromotefreemarketpractices,rejecting any kind of illegal or fraudulent practice andimplementingeffectivemechanismstoprevent,monitorandpenaliseirregularities.
Communication
Foment communication and dialogue channels,aswellaspromotingthegroup’srelationswithshareholders,investors,employees,customers,suppliersand,ingeneral,allitsstakeholders.Thus,thegroupcontributestoharmonisingbusinessvaluesandsocialexpectationsbyadapting,asfaraspossible,thegroup’spoliciesandstrategiestotheinterests,concernsandneedsofstakeholders,usingallthecommunicationtoolsavailable,includingdirectcontactandthegroup’scorporatewebsite.
Environment
Conservation and promotion of the environment. ROVIcarriesonitsactivitywiththefirmcommitmentofcontributingtosustainabilityfromanenvironmentalstandpoint.Thiscommitmentmaterializesbyintegratingtheenvironmentintothedifferentbusinessareas,conservingbiodiversity,preventingpollution,managingresourcesefficientlyandadaptingtoandmitigatingclimatechange,inaccordancewiththegroup’sEnvironmentalPolicy.
Contribution to society
ThetaxesROVIpaysintheplaceswhereitoperatesarethemaincontributionthatgroupcompaniesmaketosustainingpublicfundsand,therefore,areoneofitscontributions to society.
Transparency
Commitment to transparency asawaytotransmitconfidenceandcredibilityamongstakeholders.Thiswillentail:
a. Providingstakeholderswithrelevantandaccurateinformation,complyingwithanylegalpublicinformationrequirementsthatmayexist.
b.Preparingandpublishingfinancialandnon-financialinformation,using,inthelattercase,aninternationally-acceptedmethodology,andsubmittingtheinformationtotheappropriateinternalandexternalreviewprocessesthatguaranteethereliabilityoftheinformationandencouragecontinuingimprovement.
CSR Report 2018 21
Onthebasisoftheseprinciples,thefactthatROVI’seconomicdevelopmentmustbecompatiblewithethicalconduct-socially,inthelabourarea,environmentallyandintermsofrespectforhumanrights-isaccepted.Theworkcarriedouttotransmit,knowandimplementthesevalues,whicharelikewiseusedtoguidetheactionsanddecisionsoftheBoardofDirectorsandotherROVIbodiesintheirrelationswithstakeholders,expressesthegroup’scommitmenttobusinessethicsandsustainability.
Inthisrespect,thefollowingsupporttoolshavebeendeveloped:
1. CorporateSocialResponsibilityPolicy
2. IntegratedManagementPolicy(EnvironmentandOccupationalHealthandSafety)
3. CodeofEthics
4. AnnualSocialCorporateResponsibilityReport
ApplyingthesetoolsandprinciplesinROVI’sday-to-dayallowsaconstantdirectionandstrategytobemaintainedinordertoattainthefollowingsustainabilitygoals:
TheincorporationofCorporateSocialResponsibilityintothemanagementoftheROVIgrouptakesplacethroughtheGeneralCSRPolicy,whichexplainsthattheManagementCommitteeisresponsiblefordesigning,evalua-tingandmakinggeneralreviewsoftheCorporateSocialResponsibilityPolicy.OverseeingandensuringthatManagementmeetthegoalsthathavebeenfixedandrespectthecompany’ssocialinterestobjectiveisthetaskoftheBoardofDirectors.
In2017,apermanentinternalbody,calledtheSocialResponsibilityCommittee/SocialPerformanceTeam,wascreated,withthecapacitytoinform,provideadviceandmakeproposals.Withinitssphereofaction,asone
GOALS
Favourattainmentofthegroup’sstrategicobjectives.
Improvethegroup’scompetitivenessbyimplementingmanagementpracticesbasedoninnovation,equalopportunities,productivity,profitabilityandsustainability.
Managerisksandopportunitiesderivedfromthechangingenvironmentresponsibly,maximizingthepositiveimpactsofthegroup’sactivitiesinthedifferentterritorieswhereitoperatesandminimizinganyadverseimpactsasfaraspossible.
Promoteacultureofethicalconductandincreasebusinesstransparency,inordertogeneratecredibilityandconfidenceamongstakeholders,includingsocietyasawhole.
Promotetrustrelationshipsandvaluecreationforallstakeholders,providingallofthemwithabalancedandintegratingresponse.
CSR Report 2018 22
ofthedutiesassignedtoit,thisCommitteereportstotheManagementCommitteeandtheNominationandRemunerationCommissiononthedegreeofprogressinimplementingtheCSRPolicyandstrategy.
Atthesametime,thedutiesoftheAuditCommitteeincludereviewingthecorporatesocialresponsibilitypolicy,ensuringthatitisorientatedtowardsvaluecreation,andmonitoringCSRstrategiesandpolicies,assessingthedegreeofimplementationthereof.ThisCommitteealsooverseesandevaluatestheprocessesconcerningrela-tionswiththedifferentstakeholdergroups.
Additionally,theROVIgrouphasreinforcedtheCSRareabyincludingaspecialisedprofessional,whosefunctionsincludesolelycommunicationandCSR,reportingtotheHumanResourcesManagerandtheCommunication,CSRandInstitutionalRelationsManager.
[102-40,102-42,102-43]
InROVI’sbusinessstrategy,corporatesocialresponsibility(CSR)iscrucialtoensurethecompany’slong-termsustai-nabilityandreinforcetheconfidenceofthedifferentgroupsofstakeholderstowhichROVIisrelated.ROVIconsidersCSRtobeacommitmentacquiredwithsociety,giventheimportanceofitsworkandproductsinimprovingpeople’shealthandqualityoflife.Therefore,overrecentyears,ithascarriedonintensiveactivitytosupportresearchandfomentthepreventionandknowledgeofcertaindiseases.
Thecompanyhasidentifiedsixgroupsthatcontributedirectlyorindirectlytogoodbusinessresults.Thegoalsithopestoreachinitsrelationshipwitheachoneofthemare:
Employees Togenerateenthusiasmandprovidetrainingandmotivation. Suppliers ToallowthemtofindinROVIapartnerformutualbenefit. Shareholders Tocreatemorevalueinawaythatcanbesustainedinthelongterm. Customers/Patients/Professionals Toofferproductsbasedonqualityandexperience.. Societyandenvironment Tomakeanactivecontributiontosocialprogressandenvironmentalprotection. Publicauthorities Tocreatechannelsforcooperationwiththepublicauthorities.
2.3. Our stakeholders
CSR Report 2018 23
Meansofcommunication withstakeholdersandobtainingfeedbackfromthem
Thecompanystrivestomaintainconstantandfluiddialoguetodetectandrespondtostakeholderinterests,thuscontributingtothebusiness’slong-termviability.Todothis,ithasanumberofcommunicationandconsultationchannelsinplacetofindouttheneedsofitsstakeholdersandrespondtotheirexpectationsandneeds:
Workers
• Suggestionboxes:thesemaybefoundthroughoutthefacilitiesandareintendedenableemployeestosubmitanonymouscommunicationsconcerningimprovements.
• Confidentialcommunicationmechanismsforirregularitiesconsideredillegal,criminalorabreachoftheprinciplesofROVI’sCodeofEthicsorinternalrulesandpolicies.
Suppliers
• Avoluntarydocumentcalled“CSRCommitment”issenttoallthegroup’ssuppliersandsubcontractors.Thisdocumentrequestscertificationsorurgesthemtoadoptgoodpractices.
• On-siteauditswhichcheckthat
ݸ Suppliersoperateinaccordancewithnationalandlocalregulations.
ݸ Therearenosignificantbreachesofworkplacesafetyrules.
ݸ Nopracticesinfringingworkers’rightsexist.
• ConfidentialcommunicationmechanismsforirregularitiesconsideredillegalorabreachofROVI’sCodeofEthicsforSuppliers.
Shareholders
Sincethecompanywasfirstlistedonthestockmarkets,ithasreportedregularlyonallitsactivitiesandappliesits‘PolicyforCommunicationwithShareholders,InstitutionalInvestorsandProxyAdvisors’.
DIRECTINVESTORCOMMUNICATIONCHANNELS:
• Webformatwww.rovi.es/contacto
ShareholdershavethepossibilityofreceivingROVI’sfinancialinformationautomaticallythroughane-mailalertsystemandthegroupprovidesregular,promptandrelevantinformationonthecompany,suchaspresentationsandlegaldocumentsoneconomicandfinancialaspectsandcorporategovernance,whichmaybeconsultedonthecorporatewebsitewww.rovi.es.
CSR Report 2018 24
Customers
Itisessentialforthegrouptoestablishlastingbusinessrelationshipsbasedoncloseness,anattitudeofpermanentserviceandtrust.Allthisbeginswithtotaltransparencyandopennesstothesethroughthedifferentchannelsofestablishedconsultations,tomanagerequestsforinformationbothfrominternationalpartnersandfromdirectclients,patientsandprofessionals.
Inthisway,since2008,theinternationaldistributionpartnersofBemiparinahavethewebwww.bemimed.comandsince2009,ROVIhasanexclusiveportalforhealthprofessionalsonitswebsite(www.rovi.es)tochanneltheirrequestsforinformation.Ineachofthecompaniesofthegroup,therearetrainedprofessionalsfortheattentionofthemainqueriesthatmayarisebothtodirectclients(partnersorwholesalers)andtopatientsandprofessionals.
Thisisthewayinwhichclaimscanalsobereceived,atwhichpointthecompanystartsaninvestigationprocessinordertoidentifythecauseandpreventitfromrepeatingitself.Thisinvestigationmayinvolveseveraldepartmentsorevensuppliersand/orsubcontractors.Theeffectivenessoftheseactionsisanalyzed,annually,intherevisionofthesystembyROVI’sManagement.
InthesamewayROVI,asamanufactureranddistributorofmedicines,iscommittedtothesafetyofthepatientstowhomourmedicinesareadministered.Todothis,ithasestablishedtheappropriatecontrolssothatthedrugsmaintainthebestbenefit/riskbalanceand,inaddition,hasimplementedapharmacovigilancesystemthatallowsdetectingpossibleadversereactionsthatoccurwithourmedicinesandhealthproducts.Anadversereactionisanyresponsetoamedicationthatisharmfulandunintentional.
ROVIhasvariousemailaddressesenabled,dependingonthecountry,forreportingadversereactions:
Societyandenvironment
ROVI’scommitmenttosocietyandenvironmentalprotectionisfirmandconstantandformspartofitsday-to-dayactivity.
Thecompany’senvironmentalpolicyisbasedoncommitmentstocontinuousimprovement,legalcomplianceandadditionalvoluntaryrequirements.Inrelationtoenvironmentalqueries,ROVIhasacorporateprocedure(SOPc813“Communication,ParticipationandConsultation”)throughwhichitmanagescommunications(queries,complaints,etc.)relatedtotheenvironmentandoccupationalhealthandsafety.Onthecorporatewebsite(www.rovi.es),thequality,environmentalandoccupationalhealthandsafetycertificationsheldbygroupcompaniesareavailabletothepublic.
Furthermore,ROVIusespartofitsresourcestopromotemedicalresearch.Overrecentyears,thecompanyhascarriedonintensiveactivitytosupportresearchandfomentthepreventionandknowledgeofcertaindiseases.
Country Telephone Email
Spain +34917617561/+34661888642 [email protected]
Portugal +351213105617/+351918466100 [email protected]
UnitedKingdom +44(0)2036420677 [email protected]
Germany +498024478255 [email protected]
Italy +393457081782 [email protected]
France +33476969621 [email protected]
Poland +48608096772 [email protected]
CSR Report 2018 25
[102-44,102-47]
InordertodeterminewhichissuesaremostimportanttoROVIanditsdifferentstakeholdersandincludetheseitemsinthecompany’sAnnualReport,amaterialityanalysiswascarriedoutin2018withtheassistanceoftheconsultancyfirmPwC.Theworkconsistedofanexternaldiagnosis–inwhichanalysesweremadeoffourcompaniesinthesamesector,15referencestudiesandinformationappearinginthegeneral,financialandindustry-relatedmedia–andaninternaldiagnosis–withaself-evaluationofthegroup’sperformanceandsixinterviewswithmembersofthemanagementteam–.Thus,20materialissueswereidentifiedandarediscussedinthisreport,groupedintoeightcategories:
GOOD GOVERNANCE AND ETHICAL CONDUCT1.Responsiblegovernance2.Ethicsandcompliance3.Risksandcrisismanagement
TRANSPARENCY AND DIALOGUE4.Informationtransparency5.Dialogueandrelationswithstakeholders
PRODUCT QUALITY AND SAFETY6.Productquality7.Pharmacovigilanceandproductsafety
ENVIRONMENT8.Circulareconomy9.Atmosphericemissions10.Climatechange11.Drugpollution
RELATIONS WITH CUSTOMERS, PATIENTS AND HEALTH PROFESSIONALS12.Attentiontoandrelationswithcustomers,patientsandhealthprofessionals
WORK ENVIRONMENT13.Safetyandwell-being14.Traininganddevelopment15.Attractingandretainingtalent16.Internaldialogueandcommunication
SUPPLY CHAIN17.Responsibilityinthesupplychain
HEALTH AND WELL-BEING OF SOCIETY18.Accesstomedicines19.Researchanddevelopment20.ContributiontothesocialandeconomicprogressofthecommunitiesinwhichROVIoperates
2.2. Materiality analysis
CSR Report 2018 26
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MATERIALITY GRAPH
ThefollowingmaterialitygraphshowsthedegreeofinfluenceofthesemattersonROVI’slong-termobjectives.Thisinfluencehasadualaxis:theinfluenceonbusinesssuccessandtheimportanceforstakeholders.
CSR Report 2018 27
2.5. Ethics andintegrity
InordertoreaffirmthevaluesandprinciplescrucialtoROVI’sactivities,thegrouphasaCodeofEthics,approvedbytheBoardofDirectors,theobjectiveofwhichisforallinteractionswithshareholdersandsocietyingeneraltobegovernedbyethicsandgoodpractices.ThisCodeofEthicsinbindingonallemployeesandprovidesguidanceinthecourseoftheirdutiesandintheeventofconflictsofinterest.
AccordingtotheCode,thecompanyundertakestoapplythehigheststandardsofethicsandtransparencyinitscommunications,informationrecordsandreports,inrelationtobothfinancialmattersanditsproductsandactivities.Thisimpliestheobligationthat,whenpreparingthegrouporindividualaccounting,financialstatements,books,recordsandaccounts,legalrequirementsmustbemetandcurrentaccountingprinciplesmustbecorrectlyapplied,inordertogiveanaccuratepictureofthecompany’sbusinessactivitiesandfinancialsituation.
Likewise,ROVIhasa“CodeofEthicsforSuppliers”,themainobjectiveofwhichistoensurethatitssuppliersandothercomponentsofthechainrespectcurrentlegislationandthevaluesandprinciplesofROVIwhileprovidingservicestothegroup.
ThebodyresponsibleforensuringcompliancewiththeCodeofEthicsistheComplianceFunction(formedbytheComplianceDepartmentandtheComplianceCommittee),towhichthisdutyisassignedinits“ComplianceCharter”,approvedbytheAuditCommitteeon25July,2017.TheComplianceCommitteeisapermanentinternalcollegialbodythatreportsdirectlytotheAuditCommitteeandisconsideredanadvisorybodytosaidCommitteeincompliancematters.TheComplianceDepartmentisthearearesponsibleforperformingtheday-to-daycompliancecoordinationactivities,providingsupporttotheComplianceCommitteeandreportingonrelevantmatters.
Likewise,ROVIhasanEthicsChannel,whichcanandshouldbeusedbyanycompanyemployeetoinformtheEthicsCommittee–thebodyresponsibleformanagingtheChannel–ofanybreachofcurrentlegislation,theCodeofEthics,internalpoliciesand/orthevoluntarycodesandstandardstowhichROVIhasadhered,suchastheCodeofGoodPracticesofthePharmaceuticalIndustry,aswellasanyfinancialoraccountingirregularities.ROVIemployeesmaycommunicatewiththeEthicsChannelatthee-mailaddresscanaletico@rovi.esorbyphysicalmail.
Likewise,ROVIhasaspecificEthicsChannelforsupplierspartners,externalcollaborators,etc.thatallowsthemtoreportanyirregularityorbreachoftheROVIgroup’sCodeofEthicsforSupplierstheymaydetecttotheorganisation.VariousmechanismshavebeenputinplacetoenablesupplierstocommunicatewithROVI’sEthicsChannelforSuppliers,amongwhichthee-mailaddresscanaleticoproveedores@rovi.esisincluded.
Thetwochannelsareregulatedbythe“RegulationsoftheEthicsChannelforEmployeesandSuppliers”,thelatestupdateofwhichwasapprovedbytheAuditCommitteeon7November,2017.TheseRegulationsstatethatthebodyresponsibleformanagingthesechannelsistheEthicsCommittee,whichislikewiseresponsibleforensuringthatallreportsreceivedarehandledandmanagedappropriately,infullandconfidentially.Thisbodyisresponsibleforanalysingcasesofnon-complianceandproposingcorrectivemeasures.Thepossiblepenaltiesderivedfromnon-compliancearetheresponsibilityoftheHumanResourcesDepartment.
CSR Report 2018 28
ThecompanyhasanAnti-BriberyandAnti-CorruptionPolicythatappliestoallROVI’semployeesandagentsandsetsouttheguidelinesthattheymustallobserveinordertoavoidanyconductthatcouldbeclassifiedascorruption.[205-2]
ROVIundertakestoactivelysupporttheUniversalDeclarationofHumanRightsandrequiresitsemployeestocomplywithsaidprinciplesintheirday-to-dayactivityinthegroup.Thecompanycombatspracticescontrarytohumandignityandworkplacediscrimination.
During2018,ROVIpersonnelreceivedtrainingintheCodeofEthics.Thistraininghadtwomaingoals:first,toreinforcetheideathatallemployeesandmembersofgoverningbodiesofROVIaresubjecttotheCodeandthatitisbindingonallofthemand,second,toprovidetrainingonalltheprinciplesforactioncontainedintheCodeofEthics,withtheirpossibleapplicationsandinterpretations.
ROVIalsostrivestomonitorandverifytherecommendationsoftheUnifiedCodeofGoodGovernanceforListedCompaniesand,therefore,(i)on25July,2017,theBoardofDirectorsapprovedanewupdateoftheInternalCodeofConductintheSecuritiesMarkets,whichadaptstheactionsoftheCompany,itsgoverningbodies,employeesandotherpersonssubjecttotherulesonconducttosecuritiesmarket-relatedlegislation;and(ii)on7November,2017,theAuditCommitteeapprovedtheRegulationsoftheAuditCommitteeinlinewiththeCNMV’sTechnicalGuide3/2017onAuditCommittees.Thus,thecompanyhasmechanismstopreventconductthatisdamagingtoitsshareholdersandstakeholders,suchasaconcentrationofpower,lackoftransparencyorlackofauditorindependence.
CSR Report 2018 29
2.6. Risk management
ROVIhasaRiskManagementandControlSystemthatallowsanypossiblecontingencythatcouldpreventtheattain-mentofcorporateobjectivestobeidentified,classified,assessedandprovidedwitharesponse.
Theobjectivesofthissystem,whichissupervisedbytheAuditCommission,aretopromoteattainmentoftheproposedobjectives,avoidadverseimpactsderivedfromthematerialisationofrisks,preservethecompany’simageandrepu-tation,ensurecontinuityintheanalysisanddetectionofpossiblethreats,obtainreliableaccountinginformationandreinforceconfidenceinthecompany’scompliancewiththeapplicablerules.
ROVIfollowsariskmanagementandcontrolmodelbasedonthreelinesofdefence:
• Thefirstlineofdefenceisformedbythegroup’sdifferentoperatingareas,which,inthecourseoftheirday-to-dayoperations,mustidentify,classify,assessandmonitortherisks,inaccordancewiththerisklevelacceptedbyROVI.
• Thesecondlineofdefencecomprisestheriskcontrolandmanagementservice.Thisserviceisresponsiblefortheimplementationoftheriskcontrolandmanagementsystem,cooperatingininitiallyestablishingitand,onceitisinplace,contributingtoitsenhancement,monitoringitsperformanceandcoordinatingitsdevelopment.
• ThethirdlineofdefenceisInternalAudit,whichsupervisestheinternalcontrolandriskmanagementsystemsbyauditingboththefirstandsecondlinesofdefence.
Responsibilityforriskcontrol,monitoringandmanagement
Accordingtothecompany’sRegulationsoftheBoardofDirectors,theBoardofDirectors,atafullBoardmeeting,isresponsibleforapprovingtheRiskManagementandControlPolicy,includingtaxrisks,aswellastheregularmoni-toringoftheinternalreportingandcontrolsystems.Exercisingthisresponsibility,inMay2016,theRiskManagementandControlPolicy,whichincludesROVI’sgeneralriskmanagementprinciples,wasapproved.AccordingtothisPolicy,thebodiesinvolvedinsaidmanagementare:
• AuditCommittee:bodyresponsibleforreviewingandsupervisingthecompany’sinternalcontrolandriskmana-gementmechanisms,aswellastheirefficacy,sothatthemainriskscanbeappropriatelyidentified,managedandmadeknown.
• ManagementCommittee:identifies,classifies,assessesandmonitorstherisks,takingthecategoriesofriskandacceptablerisklevelsfixedbytheAuditCommitteeintoaccount,andappliesthemeasuresinplacetomitigatetheimpactintheeventthatanyrisksmaterialise.
• HeadofRiskManagementandControlSystem:hasthetaskofimplementingtheSystem,cooperatingininitiallyestablishingitand,onceitisinplace,contributingtoitsenhancement,monitoringitsperformanceandcoordinatingitsdevelopment.Likewise,he/shereportsperiodicallytotheAuditCommitteeonthecorrectopera-tionoftheSystemand/or,ifapplicable,anyrisksthatmayhavematerialised.
CSR Report 2018 30
RISK CONTROL AND MANAGEMENT PROCESS[102-15]
ThestepsthatROVIfollowsinriskmanagementareasfollows:
• Fixingtherisklevel.Annually,theAuditCommitteeestablishesariskclassificationinaccordancewiththepossibleimpact(financial,strategic,reputational,etc.),consideringtheprobabilityofoccurrence
• Identification.ThedifferentareasofROVIproceedtoidentifytherisksthatcouldaffectattainmentofthecompany’sobjectives.Oncetheyhavebeenidentified,risksareclassifiedasfollows:
ݸ Strategic risks:thosethataffecthigh-levelobjectives,directlyrelatedtoROVI’sstrategicplan.
ݸ Operational risks:thosethataffectobjectivesrelatedtotheefficiencyandefficacyoftheoperations,includingobjectivesconcerningperformanceandprofitability.
ݸ Reporting risks:theyaffectobjectivesconcerningthereliabilityoftheinformationprovidedbothinternallyandexternally.
ݸ Compliance risks:thosethataffectcompliancewiththeapplicablerulesandlegislation.
• Assessment.Eachoneoftherisksidentifiedisassessedinaccordancewiththeprobabilityofoccurrenceandimpact.Theassessmentobtainedwilldeterminethepositionofeachriskonthecorporateriskmap.
• Determinationoftheresponsetoarisk.Measuresareadoptedtotackleanypossiblecontingenciesaseffi-cientlyandeconomicallyaspossible,minimizingexposure.Atthesametime,mechanismsandproceduresmustbeputinplacetoallowmanagementtosupervisetheimplementationofactionstoneutralizeanyriskdetectedandcontroltheireffectiveness.
• Riskmanagementmonitoring.Allthedepartmentshavebothperiodicandcontinuousinformationsystemscapableofdulycapturinganychangesthathaveeitheralreadytakenplaceorwillbetakingplaceinthefuturethatmightpreventattainmentofobjectivesundertheforecastconditions,aswellastheviability,efficiency,effi-cacyandsufficiencyoftheresponsesestablishedforthedifferentrisks.
• ReportingtotheAuditCommittee.TheAuditCommitteeisinformedonatleastthefollowingaspectsofriskmanagementatleasteverysixmonths:
ݸ WhethertheRiskControlandManagementSystemisoperatingefficientlyornot,takingpossiblechangingconditions,bothinternalandexternal,intoaccount.
ݸ WhetherRiskManagementincidentsaredetectedandsolvedswiftly.
ݸ WhethertheMaphasbeendulyupdatedwiththeapplicablechanges(changesintherisksconsidered,anyapplicablenewrisks,etc.).
ݸ WhetheranyoftherisksincludedintheCatalogueoranyotherriskmaterializedintheprecedingperiod.
CSR Report 2018 31
Controlandriskmanagementsystems inrelationtotheprocessofissuingfinancialreporting(ICFR)
ThesystemforInternalControloverFinancialReporting(ICFR)aimstoobtainreasonablecertaintyastothereliabilityofthefinancialreporting.Thebodiesresponsibleare:
• The Board of Directors,responsiblefortheexistenceandcontinuityofanappropriateandeffectiveICFRinaccor-dancewiththeversionoftheRegulationsoftheBoardofDirectorsapprovedon26April,2016.
• Senior ManagementperformsthefunctionsofimplementinganddesigningtheICFR,asislikewisesetoutintheaforementionedRegulations.
• TheAudit Committee isthebodyresponsibleforoverseeingICFR,asstatedinthecompany’sBylaws,theRegulationsoftheBoardofDirectorsandtheRegulationsofAuditCommittee,whichassignthefollowingrespon-sibilities,amongothers,toit:
ݸ Tooverseetheprocessofpreparingandpresentingthefinancialreportingonthecompanyand,whereappli-cable,thegroup,ensuringitiscomplete;reviewingcompliancewithlegalrequirements,delimitingtheconso-lidatedgroupandtheproperapplicationofaccountingpolicies;andputtingforwardproposalsaimedtosafeguardtheintegrityofthefinancialreportingtotheBoardofDirectors.
ݸ Toregularlyreviewandoverseetheinternalcontrolandriskmanagementsystemsandtheefficacythereof,inorderforthemainriskstobeidentified,managedandmadeknownappropriately.
ݸ Toreviewtheclarityandintegrityofallthefinancialreportingandrelatednon-financialreportingthatROVImakespublic,suchasthefinancialstatements,managementreports,riskmanagementandcontrolreportsandcorporategovernancereports,evaluatinginwhichcasesthestatutoryauditorsshouldbeinvolvedinreviewinganyoftheadditionalreportstothefinancialstatements.
CSR Report 2018 32
3.1. Management principles
ROVIhasatriplecommitmentwithcustomers,patientsandprofessionals.Theyarethecentreofitsday-to-dayacti-vityanditwantstoachieveahighdegreeofsatisfactionwiththem,creatingsolidandlong-lastingrelationsoftrust.
Theprincipalgoalis,therefore,topermanentlyseektomeettheneedsandexpectationsofitscustomers,whetheritbebyproviding“alacarte”servicesinthetollmanufacturingareaorbyofferingthebesttreatmentoptionstohealthprofessionals,notforgettingthepatients,whomaybenefitfromthelatestadvancesandbestmedicinesfortreatmentoftheircomplaints.
Awarethatqualityandexperiencearethebasisofthecompany’sbusiness,thegroup’sGeneralCSRPolicyesta-blishesaservicebasedonthesefactorsastheprincipleforactioninrelationtothesestakeholders,thusassumingthefollowinglistofimplicitcommitments:
• TobetoninnovativepharmaceuticalsasagrowthengineforROVI.
• Topayspecialattentiontoprotectingthehealthandsafetyofourcustomersandpatientsthroughoutthelifecycleofourproducts.
• Toobservedueconfidentialityindataprocessing.
• Tomanageandsolvetheirqueriesandcomplaintsintheshortesttimepossible.
• Tomonitorcustomerexperienceviasurveysthatmeasuretheirsatisfactionandothermeansandsystemsthatallowpermanentactivelisteningtothecustomerinallthoseprocessesandoperationsinwhichthelatterrelatestothecompany.
• Tooperateappropriateandefficientcommunicationchannels,usingthebest-adoptedmeanstodoso.
• Toobserveandcomplywiththerulesthatregulatecommunicationandmarketingactivitiesandassumethevoluntarycodesthatendowsuchactionswithtransparencyandveracity.
Thegroupdividesitsactivityintotollmanufacturingandthedistributionofproductsthatareeithermanufacturedatitsplantsormarketedunderalicense.ROVIoffersotherlaboratoriesthepossibilityofoutsourcingtheirmanufac-turingprocessesforabroadrangeofpharmaceuticalforms,includingpre-filledsyringes,vials,suppositories,tablets,hardcapsulesandsachets.
Likewise,ROVI’sproductsaredistributedtointernationalsubsidiariesandpartners,pharmaceuticalwholesalers,pharmaciesandhospitalsalloverSpain,whichformanewgroupofdifferentiatedcustomersforthecompanyFinally,ROVIhasbeenworkingasamarketingpartnerformedicinesandmedicaldevicesofothercompaniesforyears.
CSR Report 2018 34
Thegroupconsidersitessentialtoestablishlong-lastingcommercialrelationshipsbasedonproximity,withaperma-nentapproachofprovidingserviceandtrust.Todothis,ithassetupaquerychannelforinformationrequestsbybothinternationalpartners,throughanexclusiveportalcreatedin2008(www.bemimed.com),anddirectcustomers,patientsandprofessionals.
GuaranteeingthesafetyandefficacyoftheproductsthatthecompanyplacesinthemarketisthemaingoalofROVIandallthepeoplewhoformpartofit.Todothis,allgroupcompanieshaveproceduresthatdescribethecontrolscarriedoutinallprocessphases,includingproductresearchanddevelopment,thereceiptofrawmaterials,packagingmaterials,production,storageanddistribution,untiltheproductsareconsumedbyourcustomers.
Thestandardsinplacemeetthecompany’sinternalrequirementsandalsotheexternalrequirementsimposedbytheregulatorybodiesofthedifferentproductsthatmakeupROVI’sportfolio.
Inordertoassesscompliancewiththeseprocedures,internalauditsofallthegroup’sfacilitiesareperformedregularly.Annually,therearemanagementreviews,inwhichthemainpointsthatrequireimprovementinourorganisationsareanalysed.
Furthermore,thequalityauditsperformedbyexternalentitiesshowthecommitmenttocontinuingimprovementandtheupholdingofhigh-qualitystandards.
Moreover,dependingonthefrequencyestablishedinthelegislationapplicabletotheproducts,allthegroupcompa-niesareinspectedbyeithertheSpanishhealthauthoritiesorthoseofthecountriestowhichtheirproductsareexported.
3.2. Balanceoftheyearand futurechallenges
CSR Report 2018 35
3.3. Innovation
Researchanddevelopmentarestrategicfactorsinordertocompeteintoday’smarketanddifferentiatethecompanyfromothersinthesector.ROVIisacompanycommittedtoinnovation,withapatentportfoliocomprisingmorethan500patents,408ofwhichhavebeengranted,while98areintheexaminationandevaluationphase.
ROVI’sactivityofresearch,developmentandmanufactureofpharmaceuticalproductsiscoordinatedentirelyinSpain,distributedovertheMadridandGranadacentres.Thecompanyis,therefore,fullycommittedtoinnovationandthisinvolvementhasmaterialisedinfiguresshowingthegrowingR&Dinvestmentin2018,whenitincreasedto32.4millioneuros,incomparisonwiththe28.3millioneurosof2017andthe17.5millioneurosof2016,asaresultofprojectssuchasthedevelopmentofthePhaseIIItrialofRisperidonaISM®andthePhaseIofLetrozolISM®.
Currentdevelopmentsinresearcharedirectedprimarilyatthreeareas:drug-releasetechnologies,glycomicsandmultilayertechnologiesapplicabletourethralcatheters.ROVI’sresearchanddevelopmentproductportfolioconcen-tratesmainlyonheparinderivativesandotherglycosaminoglycansandthedevelopmentofnewcontrolled-releasesystemsbasedonthepatentedISM®technology,inordertoobtainnewpharmaceuticalproductsthatallowthedailyadministrationofdrugsinchronicorprolongedtreatmentstobereplacedbycontrolled-administrationsystems.
ROVIhasmadesignificantprogressinthedevelopmentofthefirstcandidateofitsleading-edgedrug-releasetech-nology,registeredunderthetrademarkDORIA®.Thisfirstcandidateguaranteesprolongedreleaseofrisperidone,asecond-generationantipsychoticmedicinetheuseofwhichisconsolidatedforthetreatmentofschizophrenia.AftersuccessfullycompletingtheprogramforPhasesIandIIofDoria®,ROVIcommencedthepivotalPhaseIIItrial,PRISMA-3,withtherecruitmentofthefirstpatientinMay2017andanupdateoftheprojectwaspublishedwithdetailsofthedesignandthecostofPhaseIII,togetherwithapresentationgiventoanalystsinOctober,2017.InMarch2019,ROVIpublishedtheprincipalfavourableresultsoftheDORIA®PhaseIIIstudy,whichshowthatprimaryandsecondaryefficacyvariableshavebeenachievedforpatientswithacuteexacerbationofschizophrenia.Consequently,ROVIplanstofileanNDA(NewDrugApplication)–anapplicationthatisfiledwiththeFDA(FoodandDrugAdministration)intheUnitedStates–inthesecondhalfof2019.
ThePRISMA-3studyisarandomised,multicentric,double-masked,placebo-controlledclinicaltrialtoevaluatetheefficacyandsafetyofmonthlyintramuscularinjectionsoftheproductregisteredunderthetrademarkDORIA®inpatientswithacuteexacerbationofschizophrenia.IntheUnitedStatesandEurope,therearearound3millionpatients(source:IQVIA)diagnosedwithschizophreniadisorders.Thiscomplaintcannotbecuredbuttherearetreatmentsthatcontrolthesymptomsefficiently.Thesetreatmentsusedsecond-generationantipsychotics(SGA),whichhaveapredictableefficacyandsafetyprofile.Fromamongthem,risperidoneisoneofthemostwidely-usedactivesubstances.
Long-actinginjectables(LAIs)arebecomingthebenchmarkforthecareofschizophrenia,ratherthantheoraltreatment,and,withDoria®,ROVIhopestooccupyaprominentpositioninschizophreniatreatmentwithLAIsintheUnitedStatesandEurope,withanestimatedtotalvalueof4,200milliondollarsin2021–3,300milliondollarsintheUnitedStatesand930milliondollarsinthefivemainmarketsinEurope–(source:IQVIA).
CSR Report 2018 36
Inaddition,inNovember2017,theclinicaldevelopmentwithLetrozolcommenced.Thisisthefirstlong-actingaroma-taseinhibitorforthetreatmentofhormone-dependentbreastcancerandROVI’ssecondISM®technology-basedcandidate.During2018,thefirstPhaseIclinicaltrialwascarriedout,theLISA-1study.Thisisanopen,single-dose,dose-increasingstudytoevaluatethepharmacokineticprofile,safetyandtolerabilityofintramuscularinjectionsofLetrozolISM®,withdifferentconcentrations,inhealthypost-menopausalwomen.
Thetwoprojectsrepresentasignificanteconomiceffortforthecompany,backedbythegrantingofpublicfundsfromtheTechnologicalIndustrialDevelopmentCentre(CDTI).
Atthesametime,ROVIkeenlydrivesandsupportsresearch,bothatacademiclevelandwithintheSpanishbusi-nessfabricthroughsmall-andmedium-sizedcompanies.Todothis,itholdsagreementswithdifferentuniversitiesinordertocombineeffortsandreinforcescientific,technologicalandeducationalactivities,aswellasspreadingknowledge,inSpain,continuouslycooperatingwiththeUniversityofGranadainresearchactivitiesandthetrai-ningofscientificpersonnelthroughprojectswithintheframeworkoftheincentivesawardedbytheTechnologicalCorporationofAndalusia.Likewise,duringthe2018annualperiod,ROVIledtworesearchconsortiawithsmall-andmedium-sizedcompanies,BIOMAP,withintheframeworkoftheFederInterconnectaProgram,andBLUESPE,whichlikewiseobtainedfinancingfromtheIndustrialTechnologicalDevelopmentCentre.
CSR Report 2018 37
3.4.Quality
Guaranteeingthequality,safetyandefficacyoftheproductsitplacesinthemarketistheprincipalobjectiveofROVIandallthepeoplewhoformpartofit.Todothis,allthegroupcompanieshaveputinplaceproceduresthatdescribethecontrolsperformedatallstagesoftheprocesses,includingproductresearchanddevelopment,thereceiptofrawmaterials,packagingmaterials,production,storageanddistributiontoourcustomers.
Thestandardsinplacemeetthecompany’sinternalrequirementsandtheexternalrequirementsimposedbytheregulatorybodiesofthedifferentproductsthatmakeupourportfolio.Inordertoassesscompliancewiththeseprocedures,internalauditsofallthegroup’sfacilitiesareperformedregularly.Annually,therearereviewsbygroupmanagement,inwhichthemainpointsthatrequireimprovementinalltheorganisationsthatformpartofthegroupareanalysed.
Furthermore,thequalityauditsperformedbyexternalentitiesshowROVI’scommitmenttocontinuingimprovementandtheupholdingofhigh-qualitystandards.Dependingonthefrequencyestablishedinthelegislationapplicabletotheproducts,allthegroupcompaniesareinspectedbyeithertheSpanishhealthauthoritiesorthoseofthecountriestowhichtheirproductsareexported.
Lab. Fcos Rovi
Pan Química
Lab. Fcos. Rovi perm. Establish.Portugal
Rovi GmbH (Germany)
Rovi Biotech Limited(UnitedKingdom)
Rovi Biotech S.R.L. (Italy)
Rovi S.A.S (France)
SUB. DISTR.
General Unitsmanufactured/Uds.Distribuidas 19,571,222 25,353 296,268 312,691 135,192 1,168,506 0 21,509,232
Customer complaints
No.customercomplaints 155 9 10 13 3 4 0 174
Complaints/millionunits. 7.92 354.99 33.75 0 22 3 0 8.09
Customer queries - quality + therapeutic
No.customerqueries 237 0 9 171 19 0 0 246
Queries/ millionunits 12.11 0.00 30.38 547 141 0 0 11.44
CSR Report 2018 38
LaboratoriosFarmacéuticosROVI,asamedicineresearcher,manufactureranddistributor,isverymuchcommittedtothesafetyofthepatientstowhomitsmedicinesareadministeredinrelationtothedetectionofanyadversereaction,i.e.anyunintended,harmfulresponsetoamedicine.
Inthisrespect,ithasestablishedtheappropriatecontrolstoensurethatthemedicinesmaintainthebestbenefit/riskbalanceand,furthermore,hasimplementedapharmacovigilancesystemthatallowsanyadversereactionstomedicinesandhealthproductsitmarketstobedetected.
Moreover,ROVIhasvariousmeansofcommunicationinplace,[email protected] andatelephonenumber(+34 91 761 75 61)fornotificationofadversereactions,inadditiontoROVI’swebsite,whichexplainshowtoproceedifonewishestonotifyanadversereaction.Thecompanyimmediatelyactivatesitspharmacovigilancesystemtocollectthegreatestamountofinformationpossibletoenableittoestablishtheappropriatecause-and-effectrelationshipbetweentakingthemedicineandtheadversereaction.
Incompliancewiththeguidelinesestablished,atotalof870adversereactionswererecordedin2018inrelationtoallthemedicinesmarketedbyROVI.
3.5. Pharmacovigilanceand productsafety
CSR Report 2018 39
4.1. Management principles
ROVI’scommitmentwithitsemployeesisthekeytothecompany’ssuccess.Thecompanystrivesforandpromotesgoodrelations,propertreatmentandtoleranceamongitsemployeesandthepeoplewithwhomitworks,bymeansofactivitiesandtrainingprogrammesandprovidingopportunitiesfordialogueandmediation.
ThedesignandimplementationofHumanTalentDevelopmentPoliciesformtheprocesswherebytheROVIgroup,dependingonitsobjectives,establishesitspersonnelneedsanddefinesitshumantalentmanagementplansandprograms,inordertointegratepersonnelmanagementandpracticesintotheorganization’spriorities.
ForROVI,thetrainingandpreparationofitsemployeesisofcrucialimportanceand,therefore,thecompanyappliessignificantresourcestoinvestmentinhumancapital.Throughpreparationandtraining,itfomentsprofessionalevolutionandgrowth,involvingbothprofessionalsandtheirdirectsupervisors.Youngprofessionalshavethesupportofmoreexperiencedcolleagueswhoguidethemandhelptodeveloptheirtechnicalskills.Thus,ROVIfavoursandensuresthetransferoftheknowledgeandexperienceacquiredbyseniorprofessionals,anotherofthegreatassetsofthegroup’sworkforce,tothenewgenerations.
Organisationofworkinghours
ROVIcarriesonitseconomicactivitiesinthreedifferentenvironments:theindustrialproductionarea,thesalesareaandtheindustrialstructure/officesarea.Theactivityofeachoneofthemhasdifferentdynamics,requiringdifferentworkinghoursandwaysoforganisingworkingtime.Inallofthem,theCompanyfomentscriteriafororganisingworkingtimeandtimeofftofacilitatethebestwork-lifebalancepossible,aswellasenablingROVIemployeestoexerciseresponsibleparenting.
Theindustrialenvironment,whichincludestheemployeesworkingatthepharmaceuticalproductproductionplants,makesitnecessaryforemployeeswhoareengagedinmanufacturingtasksorworkdirectlyrelatedtheretotohaveworkinghoursthatcoincidewiththetimesofactivityoftheproductionprocesses.Thismeansthatthisgroupofpeopleworks,ingeneral,underashiftsystem.Sinceweareawarethatshiftworkismorearduous,itisusedwhenthereisnootherpossiblealternativethatiscompatiblewiththeviabilityoftheactivityandthedemandfortheproductmanufacturedandwestrivetoreducetheinconvenienceoftheshiftdynamicsasmuchaspossible.Theholidayperiodintheindustrialareaisalsosubjecttothevolumeofactivityandmust,ingeneral,bearrangedonfixeddatesforthewholeworkforce.Atanyevent,weendeavourtoensurethatitisalwaysinsummerandROVIundertakesthatatleasthalftheholidayswillbeenjoyedinthesummerperiod.Additionally,thetimeoffscheduledtoadjusttheworkcalendarofthisgroupofemployeesisfixedtocoincidewithschoolholidays,sothattheemployeescanenjoyitwiththerestoftheirfamilies.
Employeesinthesalesareacarryontheiractivityindaytimeworkinghours,coincidingwiththoseofthecustomerstowhomtheymarketROVI’sproducts.Giventhenatureoftheiractivity,theyhaveahighdegreeofindependenceinplanningtheirwork,whichallowsthemtoreconciletheirworkwithanyneedsthatmayariseintheirfamilylife.
CSR Report 2018 41
Intheindustrialstructureandofficearea,timeisorganisedthroughflexibleworkinghours.Thisallowsemployeestostartandendtheirworkingdaywithamarginofchoice,dependingontheirneedsorpreferences.
Intheselasttwogroups,holidaysarepreferablytakeninsummerand,additionally,timeoffisarrangedduringschoolholidays.
4.2.Balanceoftheyearand futurechallenges
ThekeyfiguresconcerningROVI’spersonnelstructureshowthat,in2018,workforcemanagementcontinuedtofollowthesustainedupwardpathofpreviousyears,consistentlywiththecompany’scontinuinggrowthstrategyandintendedtoadapttheworkforcetocurrentbusinessneeds.
Therecruitmentmanagementstrategyfomentsstableemploymentthroughpermanentandtemporarycontracts,bothofwhichareusedtocover,inabalancedmanner,bothstructuralneedsandthespecificneedforworkersatanygivenmoment.Thisisshowninthedistributionoftheworkforce,wherepermanentcontractsandstableemplo-ymentprevail.
Intherecruitmentscarriedoutin2018,thebetonjobcreationwithyoungprofessionalscontinued,atthesametimeastheyweresupplementedbyexperiencedprofessionals.Thus,abalancedworkforcethatallowsthecompany’sstrategytobeimplementedisachieved.
Likewise,theresultsoftheCompany’seffortstomaintainandconsolidateitsworkforcewithabalancebetweenmenandwomenandpromotetheinclusionandaccessofcandidateswithdisabilitiesunderequitableconditions,consis-tentwiththestrategyofmainstreamingdiversityandequalopportunitiesaspartofitsculture,maybeobserved.
CSR Report 2018 42
[102-8]
2018
Men 558
Women 666
TOTAL 1,224
Men Women TOTAL
18-30years 78 106 184
31-40years 156 216 372
41-50years 195 213 408
51-60years 109 114 223
>60years 20 17 37
TOTAL 558 666 1,224
Men Women TOTAL DISTRIBUTION
PermanentFull-time 462 532 994 81%
PermanentPart-time - 4 4 0%
Totalpermanent 462 536 998 82%
Temporaryspecificprojectorservice 2 3 5 0%
Temporaryduetoworkbacklog 47 55 102 8%
Temporarysubstitutioncontract 4 6 10 1%
Training/Apprenticeship 27 49 76 6%
Temporarypart-time 15 17 32 3%
Temporaryfull-time–peoplewithdisabilities 1 - 1 0%
Totaltemporary 96 130 226 18%
TOTAL 558 666 1,224
Men Women TOTAL
Spain 550 654 1,204
UnitedKingdom - 1 1
Germany 3 3 6
Italy 3 3 6
France 1 1 2
Portugal 1 4 5
TOTAL 558 666 1,224
DISTRIBUTION EMPLOYEES BY GENDER
DISTRIBUTION EMPLOYEES BYAGE/GENDER
DISTRIBUTION EMPLOYEES BYCONTRACT TYPE/GENDER
DISTRIBUTION EMPLOYEES BY COUNTRY/GENDER
CSR Report 2018 43
2018
Men 17
Women 16
TOTAL 33
Men Women TOTAL
18-30years 2 0 2
31-40years 3 4 7
41-50years 5 8 13
51-60years 3 2 5
>60years 4 2 6
TOTAL 17 16 33
18-30 31-40 41-50 51-60 >60 TOTAL
Permanent 79 328 370 213 8 998
Temporaryspecificprojectorservice 2 2 1 - - 5
Temporaryduetoworkbacklog 31 31 33 7 1 103
Temporarysubstitutioncontract 1 5 3 1 - 10
Training/apprenticeship 69 6 1 - - 76
Temporarypart-time 2 - - 2 28 32
TOTAL 184 372 408 223 37 1,224
DISTRIBUTION DISMISSALS BY GENDER
Turnover
DISTRIBUTION DISMISSALS BY AGE/GENDER
DISTRIBUTION EMPLOYEES BY CONTRACT TYPE/AGE
CSR Report 2018 44
ROVIiscommittedtoestablishinganddevelopingpoliciesthatincludeequaltreatmentandopportunitiesforwomenandmen,withnodiscriminationbasedongenderorotherpersonalcharacteristicsinselectionprocesses,promotions,personaldevelopmentortheworkers’remunerationpolicy.
Tothisend,ithasanEqualOpportunitiesPlantoguaranteeequalopportunitiesandnon-discriminationandtopromotetheinclusionofnewactionsinthisareathatestablishmechanismsinareassuchasselectionandhiring,internalpromo-tionandprofessionaldevelopment,training,remuneration,work-lifebalance,genderviolenceandharassmentpreven-tion,andcommunication.ROVI’scommitmenttoequalityandnon-discriminationisalsoreflectedinthecompany’sCodeofEthicsandtheprinciplesthatgoverntrainingprogrammesandactions.
ApplyingtheEqualityPlan,anEqualOpportunitiesCommissionhasbeencreated.ItskeymissionistoproperlymonitorthemeasuresimplementedandensurethatROVI’scommitmentismet.
ThisequalitypolicyislikewisereflectedinROVI’sBoardofDirectors,wheretheselectioncriteriafortheappointmentofdirectorsisbasedonthecandidates’merit(peopleofrecognizedknowledge,skillsandexperience)andthepotentialcandidatesmayincludebothmenandwomenwhomeettheserequirements.Forthisreason,oneofROVI’sEqualityPolicytargetsfordirectorselectionisthatthenumberofwomendirectorsshouldrepresentatleast30percentoftotalBoardmembersin2020.
Ineachandeveryoneoftheareasinwhichitcarriesonitsactivity,withregardtoselection,promotion,wagepolicy,training,workandemploymentconditions,workplacehealth,theorganisationofworkinghours,andwork-lifebalance,ROVIassumestheprincipleofequalopportunitiesforwomenandmen,payingspecialattentiontoindirectdiscrimi-nation,definedasthesituationwhereanapparentlyneutralrule,criterionorpracticeplacesapersonofonegenderataparticulardisadvantageincomparisonwithapersonoftheothergender.Asaresultofthesepolicies,theROVIworkforcehasahigherpercentageofwomenthanmen.
ROVIdoesnottolerateharassmentandrejectsanykindofviolence,physical,sexual,psychologicalormoralharassment,theabuseofauthorityatworkoranyotherformofharassmentorconductthatgeneratesanatmospherethatisintimi-datoryoroffensiveinrespectoftheemployees’rights.Therefore,ROVIhasaProtocolforthePreventionandHandlingofCasesofMoralandSexualHarassmentintheworkplace,whichallemployeesareobligedtoknowandrespect.
ToguaranteethatanyreportsthatmaybereceivedinformingofaviolationoftheaforementionedProtocol,theCodeofEthicsor,ingeneral,anyapprovedpolicyorprocedurearehandledproperlyandreceiveanappropriateresponse,ROVIhasmadeanEthicsChannelavailabletoitsemployees,suppliers,tradingpartners,agentsandexternalcollaborators.TheRegulationsoftheEthicsChannelgoverntheproceduretofollowtohandleandprocessanyreportsornotificationsreceivedandensurethat,whenfacedwithanactionthatpotentiallycontravenestheCompany’sprinciplesandvalues,theCompanyisabletoreactstrictly,efficientlyanddiligently.
4.3. Equalopportunitiesand work-lifebalance
CSR Report 2018 45
Work-lifebalanceandsupportofco-responsibilitytherein
[401-2]
AtROVI,asetofmeasurestoreconcilefamilylifeandworkareapplied,withoptionsadaptedtodifferentpersonalandfamilysituationsaimedtocreateaworkenvironmentthatallowsahigherqualityoflifeandharmonybetweentheemployees’familylivesandtheirpromotionandprofessionalcareers.
TheCompanyappliesthework-lifebalancemeasurescontainedincurrentlegislation,aswelltheenhancementsintro-ducedbytheCollectiveAgreementoftheChemicalIndustry.
Regardingworkinghoursandtimeoff,asstatedabove,ROVIhasflexiblestartingandfinishingtimesforofficeandindustrialstructurepersonnel,allowschangesinshiftordaybetweenworkersintheindustrialarea,andshorterworkingdaysadaptedtotheneedsofeachperson.Likewise,itoffersflexibilityintheholidaycalendars,provideditiscompatiblewiththeactivityoftheareainwhichtheemployeeworks.
Inrespectofremuneration,ROVIguaranteesthatmaternitydoesnotrepresentanydecreaseintheusualincomeofthepregnantwoman.Thus,theCompanypaysawagesupplementthatcompletesthebenefitreceivedfromtheSocialSecurityto100%ofhersalary.Italsoofferssalaryoptions,withtheavailabilityofnurseryschoolvouchers,restaurantvouchersandhealthinsurance.Furthermore,ROVIoffersallitspermanentemployeescoverbythelifeinsurancepolicypaidbytheCompany.
Inordertopreventavoidabletravelandtrips,ROVIprovidesallthepersonnelwhosorequirewithalaptopcomputerwithconnectivitytotheROVInetworkandencouragestheuseofvideoconferencesandon-linemeetings.Likewise,iftheworkperformedsopermits,teleworkingisorganisedduringthelastweeksofpregnancy.Additionally,atworkcentreswherestreetparkingisdifficult,thecompanymakesaseriesofparkingspacesavailabletopregnantwomentomakeiteasierforthemtogettowork.
Disconnectionfromwork
Sothatitsemployeescanenjoytheirtimeoffeffectivelyandconservetheirpersonalandfamilyprivacy,ROVIfomentspoli-ciesalignedwithdisconnectionfromwork,avoidingcommunicationwithemployeesthroughanychannel(telephone,e-mailoranyother)outsideworkinghoursunlessthereisanurgent,unforeseenneedthatcannotbemetotherwise.
Likewise,meetingsinthelaterpartoftheworkingdayareavoided,inordertopreventoversteppingworkinghoursattheendofthedayandthusaffectingthework-lifebalance.
Remunerationpolicies
Theaverageemployeeremunerationin2018was38,735euros,representinganincreaseof1%incomparisonwith2017.
Theaverageremunerationofthemembersofthecompany’sManagementCommitteein2018,includingfixedandvariableremunerationandremunerationinkind,was234,142eurosformenand135,462eurosforwomen.Thedifferenceisbecause,inthecaseofthemen,threeofthemarealsoExecutiveDirectorsandtheirsalariesreflecttheadditionalresponsibilitiestheyhold.
CSR Report 2018 46
Wagegap
ROVIisconvincedoftheneedtoapplytheprincipleofequalpayforequalworkeffectivelyandtakessaidprincipleasthebasisofitswagepolicy,applyingitinitssalary-fixingpracticeuponrecruitmentoftheemployeeandinthesalaryreviewsthroughouttheemployee’sworkinglife.
Inordertoensureapplicationoftheprincipleofwageequality,ROVImonitorsthegenderwagegapbyperiodicallyassessingindicatorsthatshowwagegapsbyjobandgender,inordertofollowuponanygenderdifferencesandreducethem.
Men Women AVERAGE
Fixedremuneration 163,430€ 93,419€ 128,425€
Variableremuneration 61,960€ 36,763€ 49,362€
Remunerationinkind 8,752€ 5,280€ 7,016 €
TOTAL 234,142€ 135,462€ 184,802€
AVERAGE REMUNERATION OF MANAGEMENT COMMITTEE
2018 2017 TOTALVARIATION
Men 40,733€ 40,953€ -1%
Women 36,738€ 35,534€ 3%
AVERAGE 38,735 € 38,244€ 1%
AVERAGE REMUNERATION BY GENDER
CSR Report 2018 47
2018 2017TOTAL
VARIATIONMen Women Men Women
1 15,311€ 14,892€ 0€ 17,472€ 73%
2 16,677€ 17,012€ 16,170€ 16,194€ 4%
3 19,000€ 19,266€ 18,209€ 19,065€ 3%
4 25,082€ 23,432€ 25,641€ 23,736€ -2%
5 42,078€ 40,546€ 41,099€ 38,237€ 4%
6 50,426€ 36,687€ 52,153€ 37,993€ -3%
7 51,208€ 47,265€ 54,958€ 44,413€ -1%
8 105,465€ 105,050€ 153,205€ 146,637€ -30%
0 202,978€ 130,182€ 197,584€ 112,505€ 7%
Subsidiaries 87,949€ 72,367€ 106,499€ 103,300€ -24%
(*)Doesnotincludescholarshipremuneration,sincescholarship-holdersdonothaveaProfessionalGroup(**)ProfessionalGroupinaccordancewiththeXIXChemicalIndustryCollectiveAgreement
2018 2017TOTAL
VARIATIONMen Women Men Women
18-30years 21,966€ 21,983€ 21,099€ 19,787€ 7%
31-40years 30,535€ 34,460€ 29,625€ 32,108€ 5%
41-50years 47,312€ 45,095€ 46,989€ 45,167€ 0%
51-60years 58,097€ 41,546€ 55,003€ 28,357€ 20%
>60years 33,459€ 11,908€ 53,148€ 14,612€ -33%
AVERAGE RENERATION* BY PROFESSIONAL GROUP**/GENDER
AVERAGE REMUNERATION BY AGE/GENDER
In2018,ROVIengagedtheauditfirmPricewaterhouseCoopersAuditoresS.L.tocarryoutalimitedassurancereviewofwagegroupindicatorsbyprofessionalclassificationinGroupcompanies.Theindicatorsrelatedtotheannualperiodrunningfrom1April,2017to31March,2018andthereportswerepreparedonthebasisofthemethodologypublishedinJanuary2015bytheMinistryofthePresidency,ParliamentaryRelationsandEqualityinrelationtocalculatingthegenderpaygap.
Theaforementionedindicatorsmakeadiagnosticanalysisofthegroup’sworkforcetofindoutthedifferencesintheremunerationofmenandwomenwiththesamejobs.Theanalysisoftheindicatorsshowsthatthereisnogender-basedpaydiscriminationordifferencesinremunerationthatisnotbasedonpersonalfactors(qualifications,workexperience,lengthofservice,etc.)orposition(duties,degreeofresponsibility,workinghours,etc.).
CSR Report 2018 48
Thegroup’ssuccessindispensablyrequiresselectingandretainingtalenttransparentlyandeffectively.TheHumanResourcesDepartmentisresponsiblefordesigningandmanagingtrainingpoliciesandattractingandretainingtalent,andisinchargeofapplyingtheSelectionPolicyinrecruitments.ThisPolicyisbasedonprinciplessuchas:
• Equalopportunities.
• Objectivityandimpartiality.Selectionprocessesarebasedonmeritsandcapabilities.
• Confidentialityoftheprocess.
• Favouringtherecruitmentofyoungpeople,peoplefromdisadvantagedgroupsanddifferently-abledpeople.
• Promotionandreinforcementofinternalcandidatures.
Makingtrainingapriorityisalong-terminvestmentsothatthecompany’stalentiswellpreparedanddevelopsitshighestpotential.ForROVI,thetrainingandpreparationofitsemployeesiscrucialand,therefore,thecompanyinvestssignificantresourcesinhumancapital.Throughpreparationandtraining,itfomentsprofessionalevolutionandgrowth,involvingboththeprofessionalandhis/herdirectsupervisors.
Forthisreason,ROVIstrivesfortheemployeestohavethenecessarytrainingtocover,notonlytherequirementsoftheirpresentjob,butalsototacklefutureneedsderivedfromtheuseofnewtechnologies,equipment,instruments,etc.ortheneedtotakeongreaterresponsibilitiesandmoreimportantprojects.
Todrawuptheannualtrainingplans,thetrainingneedsineachareaareidentified,aprocessinwhichtheHumanResourcesDepartment,GroupManagementandMiddleManagementareinvolved.Theannualplanisalignedwiththestrategicandbusinessobjectives.Throughtraining,itissoughttoefficientlyhelppeopletocontributeandaddvaluetotheattainmentandachievementofROVI’sstrategicobjectives.
Likewise,allemployeeshaveanIndividualDevelopmentPlan.Dependingonthespecificneedsidentified,differentalternativesandtrainingplansareputintoplaceinordertopromotetheircareerplans.ROVIworkswithatrainingmodelthatfomentsself-responsibilityandcommitment.Thus,10%ofdevelopmentandlearningtakesplacethroughtrainingactionsintheclassroomorinvirtualore-learningformatand20%takesplacethroughfeed-back,observationorwiththesupportofmentors,coaches,professionalassociations,spacesforreflection,conversationswithotherpeople,leaders,etc.Lastly70%ofdevelopmentandlearningtakestheformofjobexperience,applyingnewlearninginrealsituations,problem-solving,participatinginprojectsandnewchallenges,rotatingthroughdifferentdepartments,etc.,alwaystakingtheprofessionalprofileandtheneedsofeachareaintoaccount.
4.4.Attracting talentandtraining
CSR Report 2018 49
Scholarships,trainingprogrammesandcooperationwitheducationalinstitutions
FortheROVIGroup,cooperationwithuniversitiesandprofessionaltrainingcentresisofkeyimportanceinincorpora-tingnew,youngtalentintothecompany.Thisiswhytheweholdmorethan20agreementswithSpanishuniversitiesatnationallevel,sothatundergraduatesintheirlastyearandstudentsstudyingforaMaster’sdegreeordoctoratecancarryouttheirpracticaltrainingindifferentareasofthecompany,whileprofessionaltrainingstudentscanobtaintheirpracticaltrainingcreditswithoneofthegroupcompanies.
85%ofthepeoplewhoholdascholarshipwithROVIfinallyjointhecompanywithacontract.Thepossibilityforyoungtalentstotrainandthegroup’sinvestmentinthistrainingisindispensableinordertohaveagoodreserveoftalentforthefuture.
Basicprinciplesof ROVIGroup’s trainingprogrammes/actins
Trainingprogrammeswillcontainaspectsrelatedtorespectforhumanrightsandwillfosteranethicalculture.
Nodiscriminationonthegroundsofgender,ageororigin.Professionalswithequalpositionsandprofessionaldevelopmenthavethesametrainingopportunities.
Trainingactionswillrespectthecurrentregulatoryframeworkanddemandsoftheworkandbusinessenvironment.ROVIwillprovidetraininginnewlegislation,sothatworkersknowandcomplywithcurrentlaws.
Theuseofdifferenttrainingtoolsisfavoured(classroom,on-line,platforms,etc.).
Sharingtheknowledgethatexistsinthecompany,continuinglearningandculturalexchangeisencouraged.
90%oftheROVIgroup’sscholarshipsareremunerated
90%ofthescholarshipsarefulltime
90%ofthescholarshipslastfor 6+6 months
CSR Report 2018 50
ROVIhasanappropriateunderstandingwiththeworkers’representatives.LabourrelationsatROVIarebasedonrespectfortheworkers’legalrepresentatives,strictcompliancewiththedifferentapplicableregulationsandpermanentdialoguethatallowsaconstructiverelationshipoftrusttobebuiltbetweenthetwoparties.
Dialoguewiththeworkerstakesplacewithsmoothcommunicationusingalltheresourcesavailable,especiallymeetings-bothregularly,inaccordancewithascheduledcalendar,andspecific,attherequestofeitherthecompanyortheworkers’representatives.Thisallowsthestatusofagreementstobemonitoredandanyincidentsarisingfromthecompany’sday-to-dayactivitytobesolvedswiftly.
AnimportantaspectofourworkscouncilsisthattheyarehighlyrepresentativeandparticipateintheSafetyandOccupationalHealthCommittees.Onthesecommittees,onaregularbasis,theCompany’sactionsintheseareasareconsulted,debatedandproposed,aswellasanyincidentsthathavearisenandproposalsforcorrectivemeasures.
[403-1]
4.5.Tradeunion information
PROFESSIONALCATEGORY
1 2 3 4 5 6 7 8 0 TOTAL
Hoursoftraining - 973.4 3,014.1 3,860.6 8,735.4 2,996.0 4,180.8 170.1 127.5 24,057.9
[404-1]
HOURS OF TRAINING BY PROFESSIONAL CATEGORY
HOURSPEREMPLOYEE
TRAININGINVESTMENT
20.3hoursperemployee(average)
247.2€eurosperemployee
CSR Report 2018 51
Themainmattersdiscussedonthesecommittees,wherethecompanyandtheworkershaveequalrepresentation,aretheassessmentandvaluationofoccupationalhazards,theprovisionofindividualprotectionequipment,theprotectionfacilities,informationandtrainingonoccupationalhazards,amongotherissues.Throughthesejointbodies,ROVI’semplo-yeesarerepresentedinthesemattersatthehighestlevel.
In2018,labourrelationsranasnormalwithoutanyconflictiveincidents.Duringtheyear,twosignificantnegotiationswerecommencedandconcludedinrelationtoitemsofremuneration,withasubstantialchangetoworkingconditionsandamovefromoneworkcentretoanother,whichconcludedsuccessfully.
ROVIinformsitsemployeesofmattersofgeneralinterest,companymilestones,agreementsororganisationalchangesthroughthedifferentchannelsavailable.Theresourcesusedtrytomakethebestuseofthelatesttechnologicaladvancesavailabletoreachtheentireworkforce,boththepeoplewhohaveaccesstoofficeITinthecourseoftheworkandthosewhodonot.Thus,communicationtakesplacethroughtheinternaltelevisionchannel,noticeboards,e-mailorthemobilephoneapplicationthatiscurrentlybeingimplemented.
WeshouldhighlightthefactthatallROVI’semployeesinSpainworkundertheemploymentconditionsregulatedintheXVIIICollectiveAgreementoftheChemicalIndustry,lastupdatedandsignedin2015.100%oftheemployeesarecoveredbythisAgreementorbytheagreementsapplicableineachspecificworkarea(offices,sales,etc.).Notonlydoesthecompanyabidebythelaw,butitalsoimplementscertainenhancements,suchaspayingasupplementtoSocialSecuritybenefitsintheeventofsickleave.
[102-41]
EmployeesofthesubsidiariesintherestofEuropearealsogovernedbythepertinentcollectivelabouragreement,exceptincaseswherelocallegislationstatestheyaresubjecttogenerallabourlegislation,giventhelownumberofemployeesatthesubsidiary.
4.6.Health andsafety
Theworkers’well-beingandhealthhasadirecteffectonthecompany’svaluecreation.Themanagementofpersonnel-relatedrisksisthedutyoftheHealthandEnvironmentDepartment,whichholdsexclusiveresponsibilityforaspectsrelatedtoenvironmentalmanagement,aswellasworkplacesafetyandhealththroughoutthegroup.
SaidDepartmentisresponsibleformanagingworkplacehazards.ROVIhasanIntegratedEnvironmentalandOccupationalHazardPreventionManagementPolicy,applicabletothewholegroup,theobjectiveofwhichtoprotectthelife,physicalintegrityandhealthofalltheworkers,includingboththegroup’sownworkersandthoseofthecompanieswhoworkwithit.ThisPolicyisbasedonaseriesofcorporateprocedures,aswellaslocalproceduresorworkinstructionsspecifictoeachcentre.
CSR Report 2018 52
TheprincipaloccupationalhazardsidentifiedbyROVI,followingthecorporateprocedureforidentifyinghazards,assessingrisksanddeterminingcontrols,aremainlythoseinherenttoaproductionplant:contactwithandexposuretochemicalproducts,noiseexposure,overexertion,etc.
Theserisksaremanagedthroughplanningthepreventiveactivity(existenceofspecificprocedurescompliancewithwhichminimizestheprobabilitythattheseriskswillmaterialize)andtraining(thereareoccupationalhazardtrainingplansandrefresherplans).Furthermore,therisksidentifiedaremanagedinaccordancewiththespecificprocedurescreatedtocontrolandregularlymonitortheactionstaken,suchasthoseconcerningworkpermits,safetyinspectionsandtheidentificationandevaluationoflegalrequirements.
Theapplicationofallthesemeasureshelpedmeettheaccidentratetargetfor2018inalltheGroupcompanies.Specifically,theROVIGroupsetagoalofanaccidentrate(No.ofaccidents/No.ofworkers*100)lowerthan1.5%withsickleaveandlowerthan3.5%withoutsickleave.Inaddition,eachplant,individually,definesspecificpreventionobjectives.Examplesoftheseare:
• Acquisitionofasystemforneutralisingchemicalproductsthatallowsinjuriescausedbycontactwithchemicalstobeminimisedinlaboratoryandproductionjobsincomparisonwith2017.ThisgoalwassetattheMadridandSanSebastiándelosReyesplants.
• Increaseof20%incomparisonwith2017ofProductionAreaworkerswithbroaderpreventiontraining.ThisgoalwassetattheGranadaplant.
• Reductioninthemoderateriskcategoryassociatedtofallingtoadifferentlevelinthetaskofinstalling/removingtherotaryvalveoftherollercompactor.ThisgoalwassetattheAlcaládeHenaresplant.
Inaddition,intheaspectofpromotinghealthylifestylehabitsamongemployees,ROVIcontinuedwiththeinitiativesimplementedinpreviousyears,suchashealthybreakfastsandvendingattheplants,practisingsportsatnearbysportscentresandparticipatingincharityraces,organisedbyROVI’sCorporateSocialResponsibilityarea.
Inordertopreventavoidabletravelandtrips,ROVIprovidesallthepersonnelwhosorequirewithalaptopcomputerwithconnectivitytotheROVInetworkandencouragestheuseofvideoconferencesandon-linemeetings.Likewise,iftheworkperformedsopermits,teleworkingisorganisedduringthelastweeksofpregnancy.Additionally,atworkcentreswherestreetparkingisdifficult,thecompanymakesparkingspacesavailabletopregnantwomen.
2018
Men 3.176
Women 4.662
TOTAL 3.919
(*)RatecalculatedasNo.accidents/No.ofhoursworked*1000000
2018
Hombres 0.229
Mujeres 0.125
TOTAL 0.177
(*)RatecalculatedasNo.ofworkingdayslost/No.ofhoursworked*1000
2018
Hombres 0.375
Mujeres 0.674
TOTAL 0.524
(*)RatecalculatedasNo.accidents/No.workers*100
FREQUENCY RATE FOR WORK-RELATED ACCIDENTS* BY GENDER
WORK-RELATED ACCIDENTS SEVERITY RATE* BY GENDER
WORK-RELATED ACCIDENT INCIDENCE RATE* BY GENDER
Note: accidents on the way to work and data of ROVI group employees are included. Information on personnel hired through temporary employment companies are excluded.
CSR Report 2018 53
Theapplicationofallthesemeasureshelpedtomeettheaccidentratetargetfor2018inalltheGroupcompanies,whichwaslowerthan1.5%ofaccidentstonumberofworkersatallthecentres.
Absence rate
ForROVI,goodmanagementinthisrespecthasadirecteffectontheworkforce’shealthandwell-beingand,conse-quently,onproductivity,thecompany’seconomicperformanceandattainingstrategicgoals.
ROVI’sabsencelevelsarebelowthoseinthesectorwhereitcarriesonitsactivity,inspiteofthefactthatthenumberofdays’absencein2018was9,972,equivalentto79,776workinghourslost,representinganabsencerateof2.09%.
Accidentswith sickleave
Days lost Deaths
14 602.5 0Frequencyrate–accidentswithsickleave
Severity rate
Incidence rate
3.919 0.177 0.524
2018 2017
Economicgroup Comp. Sector Economicgroup Comp. Sector
Totalabsolute 2.25% 3.44% 2.03% 3.20%
Absencerate 2.25% 3.44% 2.03% 3.20%
Absoluteabsence 2.09% 3.23% 1.84% 2.98%
2018 2017
Daysof sickleave
Days worked
Absence rate
Sector absence rate
Daysof sickleave
Days worked
Absence rate
Sector absence rate
TOTAL 9,972 443,803 2.25% 3.44% 8,943 440,817 2.03% 3.20%
Source: Mutua de Accidentes de Trabajo FREMAP. Global Annual Absence Report ROVI GROUP
CSR Report 2018 54
5.1. Management principles
[102-9,102-10]
ROVIhasputinplaceaseriesofspecificactionprinciplesalignedwiththecompany’sprinciplesandvalues,awarethatsuppliersareagroupofstrategicinterestinitsactivities.TheROVIgroupmakesitsbesteffortstocomplywithitscommitments,whereselectioncriteriaandinformationtransparencyprevail,andisawareoftheimportantrolethatsuppliersplayinitsbusinessinthisrespect.
ROVIhasasupplierselectionpolicythatincludesalistofthecriteriausedtoselecteachtypeofsupplier.Thispolicyenvisagesbothinitialandregularevaluations.Thus,alistofapprovedsuppliers,keptbytheQualityDepartment,isdrawnup.ThereisalsoaSupplierContractingandPaymentPolicy,aimedtoestablishaframeworkforrelationswithsuppliersandcreditorsthatiscommontoallthegroup.Itstatesthatsupplierswithanannualvolumeofover100,000eurosmustalwayshaveadulysignedcontractinforce,regulateshowinvoicesshouldbesentandrecorded,andsetsoutthemeansofpaymentaccepted.
AsstatedintheROVI’sCodeofEthics,anypracticeinvolvingbriberyorcorruptionasawaytoobtainadecisionfavourabletothecompany’sinterestsisrejectedandpracticesintendedtodobusinessusingunduemeansarenottolerated.
NoROVIemployeemayofferathirdpartyanytypeofbenefitthataimstoinfluenceillicitlyorisofferedwiththeintentionofillicitlyinfluencingthethirdparty’scapacitytoadoptobjectiveandlegitimatebusinessdecisions.Likewise,ROVIemployeesareexpresslyprohibitedfromacceptinganykindofcorruptionorbriberyofferedbyathirdparty.
Allinteractionwithhealthprofessionals,healthorganization,healthsystems,pharmacies,stores,purchasers,distri-butors,suppliers,commercialpartners,publicemployeesoranyotherthirdpartiesmustbegovernedbylegalityandethicsandinlinewithROVI’svalues,companypolicies,theapplicablelawsandindustrystandards.
ROVIhasananti-corruptionpolicythatregulatesbothgivingandacceptinggifts.Thispolicymustbeknownandobservedbyalltheprofessionals.Innocasemaytheacceptanceorgivingofgiftsbeusedasasubterfugeforbriberyortheconcealmentofanillicitaction.
CSR Report 2018 56
Spanish76%
14%Other European Community
Non-Community 10%
In2018,ROVIworkedwith7,819suppliersfrom35countries.Whenanalysingthetypesofsupplier,attentionshouldbedrawntotheweightofthecompany’sSpanishsuppliers,whichrepresent76%ofthetotal,whilemorethan90%operateinEuropeanUnioncountries.Inthisrespect,theeffectofopeningnewsubsidiariesinthemainEuropeanmarkets,whichalsostimulatesthecontractingoflocalsupplierstoprovideservices,shouldbehighlighted.InadditiontoSpanishsuppliers,ifweconsiderthenumberofdifferentsuppliers(nottheamountoftheirinvoices),ROVIhasalargenumberofGerman,Portuguese,French,BritishandItalianserviceproviders.
Since2013,thegrouphashadasupplierpaymentpolicyinordertoestablishacommonframeworkforrelationswithsuppliersandcreditorsthroughoutthegroup.Thisguaranteestotalefficiencyinaccountingforinvoices,anappropriatepaymentpolicyandgreaterconsistencyinnegotiations.ROVI’saveragesupplierpaymentperiodin2018was51days,inlinewiththemaximumpaymentperiodsprovidedforinLaw17/2010,whichwasamendedbyLaw11/2013.
5.2. Balanceoftheyearand futurechallenges
SUPPLIERS BY PURCHASE VOLUME
CSR Report 2018 57
5.3. CSR inthesupplychain
ROVIrequiresallitssupplierstoguaranteefactorssuchasequalopportunities,occupationalsafetyorcareoftheenvironmentandtodeclaretheircommitmenttobasicprinciplesofethicsandprofessionalconduct.Atthesametime,ittriestoinvolvesuppliersandsubcontractorsintheadoptionofthebestcorporatesocialresponsibilityprac-ticesinordertoregulatetheiractivitiesinaccordancewiththestandardsincludedinthecertificationsSA-8000,SGE-21orsimilar.
Thecompanyhastwomechanismstotrytoguaranteeandencouragetheadoptionofgoodsocialresponsibilitypracticesinitssupplychain:
• Itperiodicallysendsavoluntary document entitled“Commitment to CSR” toallgroupsuppliersandsubcon-tractors,whereitrequestscertificationssuchasSA-8000orurgesthemtoadoptgoodbusinesspractices.Atpresent,morethan55%ofthecompanieshavesignedthissocialresponsibilitycommitment.ROVI’stargetisforallitssupplierstoadheretothisinitiative.
• On-siteaudits,inwhichitchecksthatsuppliersoperateinaccordancewithnationalandlocalregulations,thattherearenosignificantnon-compliancesinrespectofoccupationalsafetyandthattherearenopracticesthatinfringetheworkers’rights.Amongotheraspects,theauditorsensurethatasafeworkenvironmentisprovided,environmentallegislationisobserved,andemployeesdonotsufferabuseordiscrimination.
Additionally,theROVIGrouphasaCodeofEthicsforSuppliers,whichestablishesthatallsuppliersmustrespecttheprotectionoffundamentalhumanandlabourrightsrecognisedinternationally.Specifically,theCodeofEthicsforSuppliersrequiresallsupplierstocomplywiththefollowingprinciples:
• Eliminationofforcedlabour.
• Eliminationofchildlabour.
• Respectfortherightofassociationandcollectivebargaining.
• Equalopportunitiesandnon-discrimination.
• Thesuppliermustprovideafairworkenvironment,freeofanykindofviolence.
• Respectforcurrentlegislationonworkinghoursandremuneration.
Attentionshouldbedrawntothefactthat,asstatedabove,morethan90%oftheROVIGroup’ssuppliersoperateincountriesbelongingtotheEuropeanUnionandthosethatcarryontheiractivityoutsidetheEuropeanUnionenjoyrecognisedprestigeintheinternationalcommunity.Thismeansthatsuppliernon-compliancewithHumanRightsrequirementsisconsideredunlikely,limitedandundercontrol.
CSR Report 2018 58
6.1. Management principles
ROVI’sactivityhasadirectimpactonsocietyatdifferentlevelsandthegroupisverymuchawareofthis.Sinceitsbeginnings,ithasbeenpermanentlyinvolvedinsupportingmedicalresearchandcommittedtohighereducationinSpain,andhasactedresponsiblyinrespectofbothitstaxobligationsanditsroleasanemployerandeconomicagentofproximity.
Thegroup’sGeneralCSRPolicyestablishescontributingactivelytosocialprogressasaprincipleforactioninrela-tiontosocietyand,inthisrespect,ROVIiscommittedtoeconomicandsocialdevelopmentintheareaswhereitcarriesonitsactivity.
Commitment to society
ROVIassumestheimpactofitsactivityonsociety,assessingandmanagingthenon-financial,ethical,reputa-tional,socialandenvironmentalrisks,anditcommitsitselftothosesocialinitiativesoractivitiesthatbenefitsociety.ROVIconsidersthatitspriorityareasofsocialactionareimprovementsforthosewithdisabilitiesandtheirincorporationintotheworkplace,thepromotionofhealth,fosteringresearch,commitmenttotrainingandcorporatevolunteering.
6.2. Balance oftheyear
ROVIholdsagreementswithpublicandprivateentitiesinordertocombineeffortsthatreinforcescientific,technologicalandeducationalactivities,aswellasspreadingknowledge.
Inorderforqualifiedstudentstoaccessaworkenvironmentandimprovetheirskills,knowledgeandexperience,thecompanyhasatrainingprogramme.Inthisrespect,thereareco-operationagreementswith73educationalcentres(universities,institutions,officialtrainingcentresandbusinessschools)throughoutSpain.Thistraininghelpsstudentstocommencetheirworkinglifeinaprofessionalworkenvironmentand49peopletookpartin2018.
CSR Report 2018 60
Commitment to research
[102-13]
Atthesametime,ROVIusespartofitsresourcestopromotemedicalresearch.Overrecentyears,thecompanyhascarriedonintensiveactivitytosupportresearchandfomentthepreventionandknowledgeofcertaindiseasesincollaborationwithhealthprofessionals.
ROVIisverymuchinvolvedinsupportingco-operativeresearch,holdingimportantco-operationagreementswithdiffe-rentpublicbodiesanduniversities,suchastheco-operationagreementwiththeUniversityofGranada,withwhichitaimstocombineeffortsthatincreasescientific,technologicalandeducationalactivitiesandthesharingofknowledge.
TheCompanylikewiseco-operateswithscientificassociationsandsocietiesofdifferenttypesinsupportingthehealthprofessionals’questforinnovation.AnexampleistheSEFH/ROVIHospitalPharmacyDevelopmentawards,whichhavebeenawardedjointlywiththeSpanishHospitalPharmacySociety(SEFH)forthelasttwoyearsandrecogniseprojectsthatrepresentthecontributionofinnovativesolutionsthatarebeneficialtopatientwell-beingandqualityoflife.
SinceJune2016,ROVI,liketherestofthepharmaceuticalindustry,hasbeenpublishingthedataofpaymentsmadetohealthprofessionalsinordertoendowthisrelationshipwithgreatertransparency.Theamountusedforthesedonationsin2018willbedisclosedinthegroup’s2018AnnualReport,asoccurredin2017.
MILLIONSOFEUROS 2018 2017 2016
ECONOMICVALUEGENERATED 304.8 277.4 270.8
ECONOMICVALUEDISTRIBUTED
Shareholders 4.5 6.0 9.1
Suppliers 172.7 154.7 153.5
Society -1.2 0.3 1.8
R&D 32.4 28.3 17.5
Employees 70.2 64.0 60.5
Providersofcapital 0.8 0.9 0.5
Amortisationanddepreciation 12.0 11.5 11.0
Reserves 13.4 11.8 17.0
ECONOMIC VALUE GENERATED AND DISTRIBUTED
[201-1]
CSR Report 2018 61
Supporttogroupswithdisabilities
ROVIisawarethatthegroupofpeoplewithdisabilitiesisoneofthegroupsatriskofsocialexclusionwiththegreatestdifficultiesinfindingwork.Additionally,itisconvincedthatthecompanyisenrichedbythecontributionmadebythesedifferently-abledpeople,whoprovideitwithaddedvalue.
Inlinewiththeforegoing,ROVIiscommittedtomainstreamingpeoplewithdisabilitiesatworkandencourageshiringthem.Thus,at31December,2018,25employeeswithdisabilitieswereworkingforthecompany,20ofthemformedpartofROVI’sdirectworkforce,while5wereworkingthroughtemporaryemploymentcompanies.
• ISS Facility Services (Gelim).ROVIhascontractedoutthecleaningofitsofficestopeoplewithdisabilities.
• Ilunion,withwhichROVIhascontractedthelaundryservice.
• Fundación Manantial,whichhasthepurposeofintegratingpeoplewithseverementaldisorders.ROVIcooperateswiththisfoundationinseveralways,sinceitisalsocertifiedforthesecondarypackagingofthecompany’sproducts,inadditiontocateringservicesatgroupoffices.
TheCompanyholdsanagreementwiththeFundaciónProdiswherebyitconductsasupportedemploymentprogrammeaimedattheworkplaceinclusionofpersonswithintellectualdisabilitieswhoareabletoperformhigh-qualityworkwhentheyreceivethenecessarytrainingandsupport.ROVIfirmlybelievesinthepersonal,socialandemploymentcapacitiesofpeoplewithintellectualdisabilities,whoareabletoperformhigh-qualityworkwhentheyreceivepropertrainingandsupport.
Inadditiontotheforegoing,ROVIcarriesoutactionstofomenttheinclusionofthisgroupintheworkplaceintwospheres.First,withinitsactivitiesrelatedtoCorporateSocialResponsibility,itprovideseconomiccooperationtovariousnon-profitentitiesthatcarryontheiractivitiesintheareaoftheworkplaceandsocialinclusionofpersonswithintellectualdisabilities.Likewise,SpecialEmploymentCentresareitsserviceprovidersinseveraldifferentareasoftheCompany’sactivity.
Theproblemsofphysicalaccessibilityinworkenvironmentsanddifficultyinusingobjectsandproducts,irrespectiveoftheirtechnical,cognitiveorphysicalskills,arebarriersthathinderthefullmainstreamingofpeoplewithdisabilitiesinworkandsocialenvironments.
Regardingthefirstofthebarriers,ROVIstrivesfortheworkcentreswhereitcarriesonitsactivitytobeaccessibletoever-yonesafely,comfortablyandautonomously.
Inthisarea,ROVIiscarryingoutaremodellingplanatitsworkcentres,intendedtomakethemaccessibleforpeoplewithdisabilities.Applyingthisplan,fiveoftheorganisation’ssevenworkcentresarenowaccessibleanditisplannedtoadaptthetworemainingcentrestoallowaccessibility.
Inaddition,theproductsmarketedbyROVIarealsolabelledinBraille,sothatthevisuallyimpairedcanusethemauto-nomously,thusfullyattainingtheobjectivesforwhichtheyweredesigned.
And,finally,ROVIfosterssensitisationastheprimarytooltocombatbarrierstopersonswithdisabilities.Inthisrespect,itconductscorporatevolunteeringactivitiesincooperationwithnon-profitorganisationsengagedinthesocialintegrationifpersonswithmentalandintellectualdisabilities.Thus,employeesobtainfirst-handknowledgeofthemainbarriersthatpersonswithdisabilitieshavetosurmountintheirdailylives.Theseactivitiesaremadeknownthroughthecompany’sinternaltelevisionchannelandperiodicinternalpublications.Thus,thecompany’scommitmenttoaccessibilityandinclu-sionissharedwiththeemployeesandROVIstrivestoraiseawarenessofdisabilitiesandcombatthediscriminationsufferedbythisgroupofpeople.
CSR Report 2018 62
Socialaction,sponsorshipandpatronage
ROVIhasaconstantcommitmenttosocialactionclosetoitsenvironmentandco-operatespermanentlywithnon-profitorganisation.Thus,in2018,itcontinuedtoco-operatewiththeGranadaRedCrossinitschildassistanceandprotectionprojects;withProyectoHombreGranada,inthecontinuityofitssocialreintegrationactivities;andwithFundaciónRecover,co-operatinginitsprogrammestoimprovehealthcareinAfrica.
Thecompanyhascontinuedtobetonco-operationwithentitiesthatworkontheintegrationandmainstreamingofpersonswithdisabilitiesthroughsport,suchasFundaciónTambiénandFundaciónDeporte&Desafío.
Workingwithmanyofthesefoundations,ROVIhasbeenabletoexpandthecorporatevolunteeringactivitiesavailable,sothatROVIemployeescangettoknowtheworldofdisabilityfirst-hand,thankstoourinclusivesportsevents,suchastheAdaptiveSkiingCampusinSierraNevada(Granada),theAdaptiveDescentoftheRiverSella(Asturias),theVIISponsoredRaceofMadrid,andtheEco-TrekkingandMultisportsDays(bothinMadrid).In2018,135ROVIemployeestookpartinsomeoftheactivitiesscheduledbytheCSRArea.
Furthermore,continuingwithitspolicyofpromotinghealthylivinghabitsandco-operatingwithnon-profitentitiesthatworktoincludegroupsatriskortoimprovehealthcareindifferentcountries,ROVIco-operated,forthefirsttime,asasponsorforseveralcharityraces,suchastheVIICharityRaceforMentalHealth,organisedbyFundaciónManantialinMadrid,ortheIMedicusmundiSouthCharityRaceSouth,organisedbyMedicusmundiSouth(Granada).
FundaciónProdisalsojoinedthelistoffoundationsthatco-operatewithROVIin2018.Inthiscase,throughadualchannel:ProdishelpedthecompanyintheprocessofrecruitingapersonwithDown’ssyndromeforROVI’sHumanResourcesDepartment,whileitsSpecialEmploymentCentreworkedwiththeCorporateSocialResponsibilityDepartmentasasupplierofsportsmaterialforcorporatevolunteering(T-shirts,caps,etc.).Thus,Prodisjoinedothersuppliers,suchasISSFacilityServices(Gelim),IlunionorFundaciónManantial,whichareengagedtoprovidecertainservicesperformedbypersonswithdisabilities.
Additionally,throughout2018,ROVIcontinuedtheworkoftheDonationsCommittee,whichchannelstherequestsforco-operationthatROVIreceivesfromhealthcareorganisationsandsocialorhumanitarianentities.Itsmissionistorevieweachapplicationandcheckthatitcomplieswithcurrentlegislation,theCodeofGoodPracticesofthePharmaceuticalIndustryandROVI’sCodeofEthics.
Volunteeringandco-participation
Since2016,ROVIhasbeenrunningacorporatevolunteeringproject,whichhasbecomeoneofthepillarsofthecompany’ssocialaction,inordertocontinuetoincreaseitscommitmentandsolidarity.Thisprogramme’sgoalistogiveallemployeesthechancetoplayaleadingroleinchange,co-operatingasvolunteerswithsocialactionsorganisedwiththefoundationsandNGOswithwhichROVIhasbeenco-operatingforyears.In2018,thisprogrammecontinuedthroughthefollowingactivities:
• CharityRaceforMentalHealth,ofFundaciónManantial(17February).
• Adaptiveski-ingcampuswithFundaciónTambién,alsoinSierraNevada,Granada(17March).
• Mother’sDayvolunteeringwithFundaciónRecoverinFuenlabrada(6May).
• Eco-trekkingwithFundaciónDeporte&Desafío,inMadrid(2June).
• IMedicusmundiSurCharityRaceinGranada,ofMedicusmundiSur(1July).
• AdaptivedescentoftheRiverSella,withFundaciónTambién,inAsturias(27July).
CSR Report 2018 63
• Multi-sportsDaywithFundaciónDeporte&DesafíoattheSomontesSportsComplexinMadrid(15September).
• CharityRacetohelpchildren,oftheGranadaRedCross,inGranada(28October).
• TambiénMadridCharityRace,ofFundaciónTambién,inMadrid(28October).
Relationswiththepublicauthoritiesandtaxresponsibility
Asaproviderofactivesubstances,medicinesandhealthcareproducts,ROVIhasanongoingrelationshipwiththehealthauthorities.Thegroupactivelystrivestobevigilantandforstrictobservationofthehealthauthorities’requirementsinallitsactivities–industrialdevelopment,manufacturingandsupplyofproducts,aswellassupplyingunitsforclinicaltrials-,alwayscarriedoutinanenvironmentofstrictcompliancewithalllegalandregulatoryrequirementsthatapplytothem,aswellastheauthorisationsgrantedbytheauthorities.
Inaddition,ROVIhasaCorporateTaxPolicythatestablishesitscommitmenttostrictcompliancewithtaxrequirementsbyapplyinggoodtaxpracticesandactingtransparently,payingtaxesresponsiblyandefficientlyandpromotingrelation-shipsofco-operationwithgovernments,endeavouringtoavoidmaterialrisksandunnecessaryconflicts.Tosupportitstaxpractices,ROVIhirestheservicesofanexternaltaxadvisor,whokeepsthegroupupdatedonnewtaxdevelopmentsandadvisesonanydoubtsthatarise.Additionally,thetaxadvisorreviewsthepreparationandfilingofthedifferenttaxes,aswellasgroupdecision-makingontaxmatters.
THOUSANDSOFEUROSProfit before
tax
Income tax paid
Government grants
received
LaboratoriosFarmacéuticosRovi,S.A. 11,444 (3,108) 1,587
LaboratoriosFarmacéuticosRovi,S.A.permanentestablishmentPortugal (343) (33) -
LaboratoriosFarmacéuticosRovi,S.A.permanentestablishmentPoland (2) - -
LaboratoriosFarmacéuticosRovi,S.A.permanentestablishmentGermany - - -
RoviContractManufacturing,S.L.(*) 16,348 - -
BemipharmaManufacturing,S.L.(*) (36) - -
PanQuímicaFarmacéutica,S.A.(*) 531 - -
Gineladius,S.L.(*) (9) - -
FrosstIbérica,S.A.(*) 5,351 - -
BertexPharmaGmbH - - -
RoviBiotech,Limited (30) - -
RoviBiotech,S.R.L. 9 - -
RoviBiotech,GmbH (82) - -
RoviS.A.S. (729) - -
RoviBiotech,Ltda. - - -
TOTAL (3,141) 1,587
(*)Thesecompaniesformpartoftaxgroup362/07,ofwhichLaboratoriosFarmacéuticosRovi,S.A.istheparent.
CSR Report 2018 64
ROVI’stwocommitmentstoitsshareholdersareclear:valuecreationandtransparency.Thecompany,sinceitwasfirstlistedonthestockmarkets,hascarriedoutintensiveactivityininvestorrelationsandregularlyreportsonallitsactivities,updatingandapplyingits“PolicyforCommunicationwithShareholders,InstitutionalInvestorsandProxyAdvisors”.
Likewise,ithasdifferentchannelsfordirectcommunicationwithinvestors.Shareholdersmay,iftheysowishauto-maticallyreceivefinancialinformationonROVIthroughane-mailalertsystemandthegroupprovidesregular,one-offand/orsignificantinformationonthecompanyintheformofpresentationsandlegal,economic/financialandcorporategovernancedocuments,whichmaybeconsultedonthecorporatewebsite.
Investorrelationsactivity
Atthesametime,ROVIcarriesoncontinuousactivitythroughouttheyearthroughmeetings,forumsandeventswithinvestors.During2018,ROVIheld12roadshows,participatedin9eventswithinvestorsandmade23visitstoinvestorsandteleconferencingcalls.Intotal,thisrepresentedattentiontomorethan215investors.
Analystcover
At31December,2018,ROVIwascoveredby14analysts.In2018,twonewanalystsbegantocoverROVI,JefferiesandRenta4,whileanothertwo,BancoSantanderandKeplerCheuvreux,resumedcover.TheconsensusoftheanalystswasabuyrecommendationforROVIwithanaveragetargetpriceof18.53euros,6%higherthantheclosingpriceoftheshareat31December,2018,whichwas17.45euros.
Capitalincrease
[102-10]
In2018,ROVIincreaseditsequityby88millioneuros.Nettransaction-relatedexpenseswere3.9millioneuros,meaningthatthenetcapitalincreasewas84.1millioneuros.
ThepurposeofthefundsobtainedfromthecapitalincreasewastopartiallyfundthePhaseIIIclinicaltrialsofRisperidonaISM®andotherexpensesrelatedtoRisperidonaISM®untilitwas,ifapproved,marketed;tofund,fullyorpartially,thePhaseIclinicaltrialsofLetrozolISM®;tosupportthecurrentmarketingoftheenoxaparinbiosimilarBecat®;andanyothergeneralcorporateneeds,possiblyincludingacquisitions.
Atthepublicationdateofthisreport,ROVIhasused22.5millioneurosofthesefundstoacquireFalithrom®andPolaramine®,amongotheruses.
CSR Report 2018 66
Capitalstructure
At31December,2018,significantshareholderswithaninterestofmorethan3%arethoseshownbelow:
Significantshareholdershold85.273%ofROVI’scapital.
InOctober2018,theincreaseinequityledtothedilutionofthemajorityshareholders,NorbelInversiones,S.L.,whoseinterestdroppedfrom69.640%to62.102%.
Allthesignificantshareholders,exceptJOHambroCapitalManagement,subscribedtothecapitalincrease.
AttentionshouldbedrawntotheinclusionofWellingtonManagementGroupasasignificantshareholder.Itsubscribedtothecapitalincreasewithaninterestof3,013%and,betweenthenand31December,2018,increaseditspositionby2.103percentagepoints,to5.116%.
PERCENTAGEOFVOTINGRIGHTS DIRECT INDIRECT TOTAL
NorbelInversiones,S.L. 62.102% - 62.102%
IndumentaPueri,S.L. - 5.057% 5.057%
AlantraAssetManagement,SGIIC,S.A. - 4.821% 4.821%
T.RowePriceAssociates,Inc - 3.390% 3.390%
JOHambroCapitalManagementLimited - 4.787% 4.787%
WellingtonManagementGroup,LLP - 5.116% 5.116%
TOTAL 62.102% 23.171% 85.273%
SIGNIFICANT SHAREHOLDERS
CSR Report 2018 67
8.1. Environmental management principles
ROVI’scommitmenttoenvironmentalprotectionisfirmandconstantandformspartofitsday-to-dayactivity.ROVIisawarethat,inthecourseofitsday-to-daywork,ithasaninevitableimpactontheenvironmentandonworkplacesafetyandhealthinanumberofways,sinceeachoneofitscompaniesisinadifferentcontext,dependingonwhetheritisengagedinmanufacturingormarketingandwhereitislocated.Therefore,ROVIundertakestoreducetheeffectsofitsactivitytoaminimumwhenandwherethisispossible,likewiseallocatingalltheresourcesnecessarytoguaranteepeople’ssafetyandhealth.
TheGroup’sGeneralCSRPolicyhighlightenvironmentalcareasanindispensablebasisforitsactions.TogetherwiththeprinciplesofqualityandworkplacesafetytoprotectROVI’semployees,itisoneofthepillarsthatsupportthesustainablemanagementprinciplesofitsactivityfromanenvironmentalstandpoint.Itmaterialisesinactionsaimedtopreventpollution,manageresourcesefficientlyandfosterenvironmentalresponsibility,assetoutintheIntegratedEnvironmentalManagementandRiskPreventionPolicy,whichgovernsROVI’sactivitiesinenvi-ronmentalmatters.
ThegrouphasaDepartmentthatisexclusivelyresponsibleforenvironmentalmanagement-relatedaspectsandthoseconcerningworkplacesafetyandhealth,which,in2018,managedabudgetof1,042,972euros,usedforanumberofactionsbasedoncontinuingimprovementincompliancewithbothlegalrequirementsandadditionalvoluntaryrequirementsthroughimplementationofefficientenergysolutions,therationalmana-gementofnaturalresourcesandrecyclingofthewasteproduced,aspectsthatarethebasisofthecompany’senvironmentalstrategy.
ThekeytooltoensurecorrectmanagementofenvironmentalaspectsistheintroductionofanenvironmentalmanagementsystembasedonthecriteriaestablishedbytheinternationalstandardISO14001:2004andtheEcoManagementandAuditSchemeRegulation(EMAS).ThesecertificationsrecognisethequalityofROVI’senvironmentalmanagementsystemandassureitscommitmenttotheenvironmentintermsthatgobeyondcurrentnationallegislation.
Atpresent,thegroupcompaniesLaboratoriosFarmacéuticosRovi,S.A.,RoviContractManufacturingS.L.andFrosstIbéricaS.A.holdenvironmentalmanagementsystemscertifiedunderISO14001:2007.In2018,thesesystemswerelikewisecertifiedunderthenewversionoftheinternationalstandards,ISO14001:2015.
ROVIhasacorporatecommunication,participationandqueryprocedure,thoughwhichqueries,complaints,suggestions,etc.relatedtotheenvironmentandworkplacehealthandsafetyaremanaged.Onthecorporatewebsite(www.rovi.es),theenvironmentalcertificatesheldbygroupcompaniesareavailabletothepublic.
CSR Report 2018 69
Amongthemainrisksrelatedtotheenvironmentalactivity,apartfromthoseinherentthereto,aretherisksconcer-ningaccesstoandverificationoftheenvironmentalregulationsinthedifferentareasinwhichROVIoperates,aswellaspossiblerestrictionsimposedbytheauthoritiesinparticularlocations,specificallythefollowing:
• Non-compliancewithlegalrequirementsduetodeficientidentificationofeitherlegalrequirementsconcerningtheenvironmentorenvironmentalaspectsorofemergencies,whenthismayleadtopossiblesanctionsorstake-holderdissatisfaction.
• Failuretoadapttoachangeinthetrendinlegislationoranyapplicablenewlegislationonatimelybasis.
• Possibleadministrativerestrictionsinforceinparticularlocations.
• Impactonmaterialandhumanassetsduetoanenvironmentalincidentofneighboursoremployees.
• BadenvironmentalpracticesonthepartofexternalcompaniesprovidingservicesonapermanentbasisortheGrouppersonnelsupervisingthem.
• Non-compliancewithnoiseregulationsthatleadstocontingenciesordisciplinarysanctions.
• Pollutionduetoexceedingthepollutantemissionlimitsonboilersordischargestogroundwaterthatmayleadtoanadministrativesanction.
• Incidentsintransportinghazardouswastethatmayleadtoasanction.
• Deficienciesinpersonneltrainingonenvironmentalmatters.
• Releasingemissionsintotheatmosphereduetotheabsenceofmechanismstopreventtheproductleakingfromtheequipment.
• Failuretocheckinvoicesthatshowconsumptionofaninappropriateamountofwaterorenergy.
• Mixtureofdifferentkindsofwasteandgenerationofhazardouswaste.
• Absenceofenergyefficiencycertification.
• Failuretofiletheannualwastereportandminimisationplanonatimelybasis.
Inaddition,ROVImanagesindirectenvironmentalaspectsresultingfromtradingrelations,productsorservicesthatmayhaveadverseeffectsintheenvironmentalarea.Foreachproductionplant,ananalysisismadeofthelifecycleoftheprocessorproduct,wherealldirectandindirectenvironmentalaspectsinvolved(comingfromsuppliers)areidentifiedbidirectionally.Oncetheyhavebeenidentified,inaccordancewiththeCorporateProcedureforIdentificationandAssessmentofEnvironmentalAspects,theindirectaspectsonwhichROVIisabletotakeactionareverified.
Thepossiblematerialisationofenvironmentalrisksismanaged,likewise,throughtheCorporateProcedureforIdentificationandAssessmentofEnvironmentalAspects,whichsetsouthowenvironmentalrisksshouldbeidentified,reportedandquantified.
CSR Report 2018 70
8.2. Consumption andwaste
ROVI’sownactivitygeneratesanumberoftypesofwasteandacommitmentonthepartofthecompanyitself,establishingwastetreatmentandreductionasoneofitsprioritiesinordertoreducetheimpacttoaminimumandpreventitspollutiveeffects.Processesconcerningwastetreatmentareaimedmainlytominimiseitintheproductionprocessesandpropermanagementonceithasbeenproduced,andtofavouritsuseandrecyclingwheneverpossible.
Regardingenergy,atallROVI’sproductplants,water,electricityandgasindicatorsareverifiedandreportedonamonthlybasis,analysinganypossibledeviations.Likewise,intheDistributionbusiness,theenergyhasbeencontractedwithaproviderof100%renewableenergy.
Thekeyenvironmentalindicatorsareshownbelow.Thedatahavebeendividedamongthedifferentcompaniesorbusinessestoallowthemtobecomparedwitheachother,sincetheunitsproducedaremeasuredindifferentunitsforeachoneofthecompanies/businesses.Specifically:
• ManufacturingplantbelongingtoROVI,S.A.inGranada:thisistheplantwhereBemiparinandEnoxaparin,theactivesubstancesofROVI’sprincipalownresearchproductsareproduced.Inthiscase,theunitsproducedaremeasuredinMUI,theactivityoftheactivesubstanceproduced.
• DistributionbusinessofLaboratoriosFarmacéuticosROVI,S.A.andsubsidiaries:inthiscase,distributedunitsareused.
• InjectablesproductionplantsofRoviContractManufacturing,S.L.(SanSebastiándelosReyesandMadridplants):inthiscase,theunitsproducedareexpressedinindividualunitspacked.SolidformsproductionplantofFrosstIbérica,S.A.inAlcaládeHenares:here,thepackofsolidformsisusedastheunitproduced(tablets,coatedtablets,hardcapsulesandsachets).
CSR Report 2018 71
[301-1,302-1,303-1]
ROVIGranada ROCM Frosst Distribution
kWhelectricityconsumed 3,002,572 7,206,775 8,100,711 630,352
kWhenergy/millionunitsproduced 10 65,863 238,256 29,306
kWhnaturalgasconsumed 1,941,716 6,371,676 14,426,850 0
kWhnaturalgas/millionunitsproduced 6 58,231 424,319 0
Litresvehiclefuel 500 409 1,279 518,653
ROVIGranada ROCM Frosst Distribution
m3waterconsumed 27,399 51,842 62,516 985
m3water/millionunitsproduced 0.1 473.8 1.838.7 45.8
ENERGY CONSUMPTION*
NATURAL RESOURCE CONSUMPTION*
ROVIGranada ROCM Frosst Distribution
Tonnesofhazardouswastegenerated 1.037 186 176 25
Tonnesofnon-hazardouswastegenerated 1.336 464 283 1
TOTALwaste 2.373 651 459 25
Tonneshazardouswaste/millionunits 0.003 1.70 5.17 1.15
Tonnesnon-hazardouswaste/millionunits 0.004 4.24 8.31 0.03
TONNESWASTE/MILLIONUNITS 0.008 5.95 13.49 1.18
WASTE*
(*)Figuresforthelastmonthof2018areanestimatedbasedontheinformationforprecedingperiods.
CSR Report 2018 72
Climatechange
Asacontributiontothefightagainstclimatechange,ROVInotonlytakeselectricityconsumptionintoaccount,butalsomeasuresotherfactorsatitsfacilities,suchasCO2emissionsfromnaturalgasanddieselconsumptionderivedfromelectricityandvehicles,aswellasothersubstancesthatmightacttodestroytheozonelayer.
[305-1]
ROVI’sgreenhousegasemissionshavealwaysbeeninsignificant,verymuchlowerthanthelegally-establishedlevels.Likewise,intheDistributionbusiness,aMobilityPlanhasbeenapprovedinSpaininordertotrytoreducefuelandelectricityconsumption,whicharetheonlyemissionsmade.
ROVIGranada ROCM Frosst Distribution
TonnesC02emitted 1.135 3.073 4.936 290
TonnesCO2/millionunits 0.004 28.08 145.18 13.47
ATMOSPHERIC EMISSIONS*
(*)Figuresforthelastmonthof2018areanestimatedbasedontheinformationforprecedingperiods.
CSR Report 2018 73
9.1. About this report
[102-46,102-48,102-49,102-50,102-51,102-52,102-53]
ThisreportdescribesthemainactivitiescarriedoutbyROVIinCorporateSocialResponsibility(CSR).Ontheannualbasisdecidedbythecompany,ROVIwishestoreportontheprogressmadeandchallengesassociatedtoitsCSR,aswellastheactionsthatallowittocontributetooursociety’ssustainabilityinthisrespectfor2018.
Thisreporthasbeenpreparedfollowingtherecommendationsofthe2016GlobalReportingInitiative(GRI)standards.Point9.2ofthisdocumentincludesatablethatlinkstheindicatornumberwiththesectionofthisdocumentwheretherelevantinformationisincluded.ROVI’scommitmenttoethicalmanagementandtransparencyisshowninthedevelopmentofitsinternalcodes.Furthermore,ROVIhasappliedstandardSA-8000“SocialResponsibility”tothenature,sizeandimpactofitsactivities,productsandservices,whichhelpstoreinforceitsprinciplesforaction.
Theinformationincludedinthisreportcoversthe2018calendaryear.Thelastannualreportwasdrawnupin2018withtheinformationfor2017.Thus,wepresentthereportfollowingtheannualcycle.
TheinformationprovidedinthisdocumentreferstotheentireROVIgroup,exceptinthosecaseswhereotherwiseindicated.
Iffurtherinformationisrequiredonanyofthedataincludedherein,thecompanyhasmadeadirectcommunicationchannelavailableate-mailaddressir@rov.es.
CSR Report 2018 75
GRIG4CONTENTS
ID INDICATOR Page
General content
102-1 Nameoftheorganisation 5
102-2 Activities,brands,productsandservices 9
102-3 Locationofheadquarters 5
102-4 Locationofoperations 6
102-5 Ownershipandlegalform 5
102-6 Marketsserved 16
102-7 Scaleoftheorganisation 14
102-8 Informationonemployeesandotherworkers 43
102-9 Supplychain 56
102-10 Significantchangestotheorganisationanditssupplychain 56-66
102-11 Precautionaryprincipleorapproach 20
102-12 Externalinitiatives 21
102-13 Membershipofassociations 61
102-14 Statementfromseniordecision-maker 19
102-15 Keyimpacts,risksandopportunities 31
102-16 Values,principles,standardsandnormsofbehaviour 20
9.2. GRI ContentIndex
[102-55]
CSR Report 2018 76
ID INDICATOR Page
102-18 Governancestructure
See2018AnnualCorporateGovernanceReport
102-40 Listofstakeholdergroups 23
102-41 Collectivebargainingagreements 52
102-42 Identifyingandselectingstakeholders 23
102-43 Approachtostakeholderengagement 23
102-44 Keytopicsandconcernsraised 26
102-45 Entitiesincludedintheconsolidatedfinancialstatements 6
102-46 Definingreportcontentandtopicboundaries 75
102-47 Listofmaterialtopics 26
102-48 Restatementsofinformation 75
102-49 Changesinreporting 75
102-50 Reportingperiod 75
102-51 Dateofmostrecentreport 75
102-52 Reportingcycle 75
102-53 Contentpointforquestionsregardingthereport 75
102-54 ClaimsofreportinginaccordancewiththeGRIStandards
ThisreporthasbeenpreparedinaccordancewithGRIStandards,Coreoption
102-55 GRIContentIndex 76
102-56 Externalassurance
See2018StatementofNon-FinancialInformation
CSR Report 2018 77
ID INDICATOR Page
GRI 200 ECONOMIC TOPICS
103-1 Explanationofthematerialtopicanditsboundary 20
103-2 Themanagementapproachanditscomponents 20
103-3 Evaluationofthemanagementapproach 20
201-1 Directeconomicvaluegeneratedanddistributed 61
205-2 Communicationandtrainingaboutanti-corruptionpoliciesandprocedures 29
GRI 300 ENVIRONMENTAL TOPICS
103-1 Explanationofthematerialtopicanditsboundary 20
103-2 Themanagementapproachanditscomponents 20
103-3 Evaluationofthemanagementapproach 20
301-1 Materialsusedbyweightorvolume 72
302-1 Energyconsumptionwithintheorganisation 72
303-1 Waterwithdrawalbysource 72
305-1 Direct(Scope1)GHGemissions 73
GRI 400 SOCIAL TOPICS
103-1 Explanationofthematerialtopicanditsboundary 20
103-2 Themanagementapproachanditscomponents 20
103-3 Evaluationofthemanagementapproach 20
401-2 Benefitsprovidedtofull-timeemployeesthatarenotprovidedtotemporaryorpart-timeemployees 46
403-1 Workerrepresentationinformaljointmanagementworkerhealthandsafetycommittees 51
404-1 Averagehoursoftrainingperyearperemployee 51
CSR Report 2018 78