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© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential.
CTERA Certified Administrator
Trainer:
Date::
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 2© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 2
• Introduction• Lesson 1: Hardware and Installation• Lab 1: Initial Device Configuration • Lesson2: Local File Sharing and NAS• Lab 2: Configuring Local NAS• Lesson 3: Hybrid Backup• Lab 3: Hybrid Backup and Restore• Lesson 4: Portal• Lab 4: Portal Administration• CCA Exam and Certificate
Training AgendaIntroduction
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 3© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 3
• What we do:
Enable IT organizations and service providers to transform cloud infrastructure into a secure, scalable and agile storage service bridging today’s applications to the cloud era
• Who we are:Founded by former Check Point executives with strong security background and experience with enterprise and service providers solutions
• Market share leader:100’s of thousands of active users, Tier-1 cloud service partners, Fortune-100 customers and strategic partnerships with leading storage and networking vendors
CTERA Company OverviewIntroduction
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 4© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 4
Centralized ManagementProvisioning, Monitoring, Metering
Choice of Storage BackendPublic or Private Infrastructure
Complete Application SuiteMultiple Use-Cases in a Single Solution
Hybrid DeploymentAppliances and Software Clients
CTERA Solution Topology
Remote Sites / Branches Remote / Mobile Users
Hybrid Backup Managed NAS Mobile Collaboration File Sync & Share
Introduction
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 5© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 5
CTERA High Level Architecture Introduction
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 6© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 6
• NAS (Network Attached Storage): a dedicated hard disk storage device that is set up with its own network address and provides file-based data storage services to other devices on the network
• CIFS (Windows File Sharing): An enhanced version of the Microsoft Server Message Block (SMB) protocol, CIFS is a native file-sharing protocol in Windows OS
Terms and Definitions
• Data deduplication: A specialized data compression technique for eliminating duplicate copies of repeating data. The technique is used to improve storage utilization and can also be applied to network data transfers to reduce the number of bytes that must be sent
• Cloud Attached Storage® : combines a NAS appliance in your local network with online cloud services. File sharing is performed on the local network, while cloud storage services are used for off-site backup and disaster recovery.
Introduction
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 7© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 7
• RAID: a category of disk drives that employ two or more drives in combination for fault tolerance and performance
– RAID0 (striped): Data is distributed across multiple disks, in a method called striping
– RAID1 (Mirrored): Data is duplicated across all disks in the array, so that there is full redundancy
Terms and Definitions (Cont.)Introduction
– RAID5 (Striping with distributed parity): RAID5 requires three or more disks, and combines striping with distributed parity to protect against data loss
– RAID6 (Striping with dual distributed parity): RAID6 is similar to RAID5; however, it uses dual parity to enable the array to survive two disk failures, without data loss
RAID 5 and 6 are supported on C400 and C800/C800+ appliances.
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 8© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 8
– Cloud Snapshots
Cloud snapshot are states of a system at a particular point in time that are stored online using CTERA’s Cloud Backup service. They are automatically generated with each cloud backup operation. Cloud snapshots can be accessed via the CTERA Portal.
Terms and Definitions (Cont.)Introduction
– NEXT3™ Volume Snapshots
NEXT3 volume snapshots are stored locally and can be accessed at local speeds. NEXT3 snapshots are faster to access locally than cloud snapshots, regardless of the number of stored snapshots. Furthermore, you can configure appliance to automatically take NEXT3 snapshots and retain them according to a specified retention policy.
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 9© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 9
Appliance models and specificationsIntroduction
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 10© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 10
• Introduction• Lesson 1: Hardware and Installation• Lab 1: Initial Device Configuration • Lesson2: Local File Sharing and NAS
Services• Lab 2: Configuring Local NAS• Lesson 3: Hybrid Backup• Lab 3: Hybrid Backup and Restore• Lesson 4: Portal• Lab 4: Portal Administration• CCA Exam and Certificate
AgendaLesson 1:Hardware and Installation
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 11© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 11
In this lesson, you will learn the following:• C200 Appliance Overview• Package Contents and Required Hardware• Rear and Front Panels• Hard Drives• LAN Port
Agenda – Lesson1Lesson 1:Hardware and Installation
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The C200 Appliance is designed for Small Businesses and Branch Offices that want to:• Share files• Synchronize folders across their network• Secure, transparent, and disaster-proof
Backup of Critical Data
Hardware OverviewLesson 1:Hardware and Installation
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 13© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 13
Examine the Package Contents (Instructor Demo):
• The C200 is packaged with an ethernet cable and a power supply
• In the lab, you are provided with a pre-installed device, including 2 SATA hard drives and a network switch
Hardware OverviewLesson 1:Hardware and Installation
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Examine the Rear Panel (Instructor Demo):• Network and power
connections are made via the appliance's rear panel
Hardware OverviewLesson 1:Hardware and Installation
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Examine the Front Panel (Instructor Demo):• The C200's front panel
includes a set of LEDs that indicate the C200's current status
Hardware OverviewLesson 1:Hardware and Installation
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Hardware Overview
Examine the Hard Drive Slots in Rear Panel (Instructor Demo):• Internal Hard Drives: 2 x 3.5” SATA Hot Swap
(not included)• RAID Levels: RAID0, RAID1, JBOD
Lesson 1:Hardware and Installation
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 17© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 17
• Introduction• Lesson 1: Hardware and Installation• Lab 1: Initial C200 Configuration • Lesson2: Local File Sharing and NAS Services• Lab 2: Configuring Local NAS• Lesson 3: Hybrid Backup• Lab 3: Hybrid Backup and Restore• Lesson 4: Portal• Lab 4: Portal Administration• CCA Exam and Certificate
Lab ContentLab 1:Storage and File Sharing Configuration
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 18© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 18
Lab Diagram
LAN Router / DHCP
CTERA Portal
Source Files
Backup Files
Backup Files
Internet
Class Network
Student LaptopIP Address: Via DHCP
Student C200 Appliance IP Address: Via DHCPNBT name: c200-<your_first_name>
IP: 192.168.0.1/24DHCP Allocation: 192.168.0.2-20
LAN Switch
Lab 1:Initial C200 Configuration
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 19© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 19
Component Description
Student Laptop Windows-based PC with DHCP and UPnP device viewing enabled.
Student C200 Appliance
The appliance you will install and configure in the lab, including 2 drives and power/network cables.
LAN SwitchA small switch to connect your laptop and appliance to the internet through the CLASS router.
Source and Backup Files
The files and directories on your laptop that you will back-up via the appliance and portal.
Lab 1:Initial C200 Configuration
Lab Components
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In this lab, you will to perform the following:
• Exercise 1: Connect PC to C200
• Exercise 2: Set up Admin Account
Lab ContentLab 1:Initial C200 Configuration
• Exercise 3: Setup Wizard- Set Device Name- Join Workgroup / Domain- Set Time zone- Format Drives- Exercise Set up RAID Array- Set Default File Sharing
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 21© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 21
The C200 will be connected to the Class Network:• We will use DHCP Server in this lesson
• If a DHCP server is not available, then after one minute, the appliance uses IP address 192.168.192.5
Lab SetupLab 1:Initial C200 Configuration
The appliance should automatically obtain an IP address using DHCP
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 22© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 22
Follow these steps to make the initial connection to the Device:• Make sure your laptop is connected to the
switch, has an IP via DHCP, and is configured to show UPnP devices
• The appliance should be visible in the Network (Win7) or My Network Places (XP) pane
• The device should connect to your laptop via the UPnP protocol
Find C200 on NetworkLab 1:Initial C200 Configuration
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Double-click on the appliance icon:• After double-clicking the applicance
icon, the Initial web-UI setup wizard appears
Connect to C200Lab 1:Initial C200 Configuration
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Follow these steps to configure your admin account:• Leave the Username with the default value:
admin
• Type in your admin password and click Save
Set up Admin AccountLab 1:Initial C200 Configuration
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Setup Wizard – Format HDDLab 1:Initial C200 Configuration
Follow these steps to Format your Hard Drives:7. Click Format to format your drives
8. Click Yes to approve
9. Click Next to continue
All data will be removed from the drives
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Setup Wizard – Create RAIDLab 1:Initial C200 Configuration
Follow these steps to set up a RAID array containing your drives:10.Click Accept these changes
11.Click Next
Wait while the RAID array is created, and a volume will be mounted on the array as a NEXT3 File System
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 27© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 27
Follow these steps to configure File Sharing:12. Click Accept these changes For the
default file sharing settings13. Click Next
Setup Wizard – Setup File SharingLab 1:Initial C200 Configuration
You will be able to edit the settings later on
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14. For now, click Next without specifying the CTERA Portal credentials
Setup Wizard – Portal AccountLab 1:Initial C200 Configuration
We will connect C200 to the CTERA Portal in Lab 2
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After you click Finish, you will have access to the main home screen.• The appliance is now configured and ready to
use
Setup Wizard – FinishLab 1:Initial C200 Configuration
Congratulations, you have completed Lab 1!
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 30© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 30
In this Lab you’ve performed the following:
Lab SummaryLab 1:Initial C200 Configuration
• Creating Network Shares
• Creating Volumes
• Creating Arrays
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In order to prepare for the next lab, remove the existing volume which was created during the Initial Setup:
1. In the Storage > Volumes tab, click to highlight the vol1 row
2. Click Yes to confirm vol1 deletion
3. Vol1 will be Deleted
Cleanup – Delete VolumeLab 1:Initial C200 Configuration
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 32© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 32
• Introduction• Lesson 1: Hardware and Installation• Lab 1: Initial C200 Configuration • Lesson 2: Local File Sharing and NAS• Lab 2: Configuring Local NAS• Lesson 3: Hybrid Backup• Lab 3: Hybrid Backup and Restore• Lesson 4: Portal• Lab 4: Portal Administration• CCA Exam and Certificate
AgendaLesson 2:Local File Sharing & NAS
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 33© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 33
The C-200 Appliance provides the following storage options:• Arrays• Volumes• Snapshots
ServicesLesson 2:Local File Sharing & NAS
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 34© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 34
Arrays: On the appliance, storage is divided into RAID arrays, each of which consists of one or more physical hard drives. • When defining an array you can choose from
the following array types:JBOD, RAID0 (Striped), RAID1 (Mirrored)
• Each provides a different method of data distribution, resulting in various degrees of storage reliability and array capacity
ServicesLesson 2:Local File Sharing & NAS
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 35© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 35
Each array is divided into volumes, which are logical partitions on the array• You can choose to make the
volumes ,encrypted via AES-256 CBC ESSIV• Volume encryption is supported both for
standalone volumes and volume spanning entire RAID arrays
Notes: In C400/C800 the maximum volume size is 16TB. The system allows to configure up to 8 volumes per device
ServicesLesson 2:Local File Sharing & NAS
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You can use Network Attached Storage (NAS) volumes:• A NAS volume is a volume that is
formatted with the NEXT3 file system– NEXT3 was developed by CTERA to
add flexible snapshots to Linux EXT3, along with easy transition from and to EXT3
– The appliance enables you to take snapshots of NAS volumes
• C200 acts as a File Server (NAS)
ServicesLesson 2:Local File Sharing & NAS
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 37© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 37
You can take Snapshots of NAS NEXT3 volumes:• A volume snapshot is a read-only
copy of a volume as it was at a particular point in time
• You can use snapshots to access previous versions of your volumes and the files contained therein
• You can schedule Automatic Daily Snapshots or Take Snapshots Manually
NEXT3 Volume SnapshotsLesson 2:Local File Sharing & NAS
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More about NEXT3 Volume Snapshots:• NEXT3 volume snapshots are Stored Locally on a
NEXT3-snapshot-enabled volume• They can be accessed at Local Speeds via local
network protocols ,such as CIFS and WebDAV• You can use snapshots to access previous
versions of your volumes and the files contained therein
NEXT3 Volume Snapshots (Cont.)Lesson 2:Local File Sharing & NAS
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 39© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 39
The following file sharing protocols and services are available to access your NAS file system:• Windows File Sharing (CIFS)• WebDAV (HTTP/HTTPS)• Apple File Sharing (AFP)• NFS• RSync Server• FTP Server
File Sharing ProtocolsLesson 2:Local File Sharing & NAS
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You can enable users to search for files by enabling File Indexing.
File Search (Instructor Demo)Lesson 2:Local File Sharing & NAS
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 41© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 41
• Introduction• Lesson 1: Hardware and Installation• Lab 1: Initial C200 Configuration • Lesson2: Local File Sharing and NAS Services• Lab 2: Configuring Local NAS• Lesson 3: Hybrid Backup• Lab 3: Hybrid Backup and Restore• Lesson 4: Portal• Lab 4: Portal Administration• CCA Exam and Certificate
Lab Content
In this Lab you will perform the following:Exercise 1: Creating a NAS VolumeExercise 2: Creating a New UserExercise 3: Creating a Network ShareExercise 4: Enable CIFS File SharingExercise 5: Using Log Viewer
Lab 2:Storage and File Sharing Configuration
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 42© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 42
First, we will create a new NAS volume:
1. In the Storage > Volumes tab, click New
2. Choose the Storage Device, Volume Size, NAS as Volume Type, and check Support Snapshots. Click Next and then Next again
Creating a NAS Volume
See slide 40 for an explanation of Snapshots
Lab 2:Storage and File Sharing Configuration
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3. Type in the Volume Name: NAS1 and click Next
4. The new NAS volume will be formatted with the NEXT3 file system
5. The Formatting Status will be displayed in the Storage > Volumes pane
Creating a NAS Volume (Cont.)Lab 2:Storage and File Sharing Configuration
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 44© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 44
Next, we will create a New User:1. Click the New User button in the Users tab 2. Enter Username: <your_name> and
password: ctera123 3. Click Next
Creating a New UserLab 2:Storage and File Sharing Configuration
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4. Enter your Full Name and Email Address.
5. Click Next
6. Click Finish to create your new user
Creating a New User (Cont.)
The new user appears in the Users pane
Lab 2:Storage and File Sharing Configuration
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 46© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 46
Next, we will create a Network Share:1. Click New Share in the Network Shares tab2. Click New Folder and choose NAS1. Press Next3. Type in the Folder Name: Archives and click Save
Creating a Network ShareLab 2:Storage and File Sharing Configuration
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4. Select the Archives Folder and click Next 5. Type in the name CLASS-Archives, a
comment, and click Next
Creating a Network Share (Cont.)Lab 2:Storage and File Sharing Configuration
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 48© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 48
6. Make sure all protocols are checked7. Set the Windows File Sharing option to
Only Authenticated Users8. Click Next
Creating a Network Share (Cont.)Lab 2:Storage and File Sharing Configuration
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 49© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 49
9. Leave the Enable NFS Access checkbox Unchecked
10. Click Next
You can enable NFS anytime
Creating a Network Share (Cont.)Lab 2:Storage and File Sharing Configuration
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 50© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 50
Lab 2:Storage and File Sharing Configuration
11. Click the Search button… and choose your user
12. Click Next
Creating a Network Share (Cont.)
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 51© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 51
Lab 2:Storage and File Sharing Configuration
13. Click the Add button. Your user will appear in the authorized users pane
14. Set the Permission to Read-Write
15. Click Next
16. Click Finish to create your new share . It will appear in the Network Shares list
Creating a Network Share (Cont.)
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 52© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 52
Now, we will enable Windows File Sharing (CIFS):
1. Go to the Share > Windows File Sharing tab and check the Enable CIFS checkbox
2. Click Save
Enable CIFS File SharingLab 2:Storage and File Sharing Configuration
In order to join C200 to Active Directory, click on Connect to Domain/Workgroup
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 53© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 53
Access your share using CIFS:1. Double-click on the Appliance Icon In
Windows Network.
Enable CIFS File Sharing (Cont.)Lab 2:Storage and File Sharing Configuration
2. Log in using your user credentials and click OK
3. Copy a file from your PC to the shared folder
4. Open the NAS1 folder and copy a file from your PC into it
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Check the Access Log to view your activity:
• Go to Event Log > Log Viewer• Select Topic: Access• Check the records
Using Log ViewerLab 2:Storage and File Sharing Configuration
Congratulations, you have completed Lab 2!
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 55© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 55
In this Lab you’ve performed the following:• Created a NAS Volume:
• Created a New User:
• Created a Network Share:
• Enabled CIFS File Sharing: • Used the Log Viewer:
SummaryLab 2:Storage and File Sharing Configuration
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 56© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 56
• Introduction• Lesson 1: Hardware and Installation• Lab 1: Initial C200 Configuration • Lesson2: Local File Sharing and NAS• Lab 2: Configuring Local NAS• Lesson 3: Hybrid Backup• Lab 3: Hybrid Backup and Restore• Lesson 4: Portal• Lab 4: Portal Administration• CCA Exam and Certificate
AgendaLesson 3:Hybrid Backup
© 2013 CTERA™ Networks Ltd. All rights reserved. Proprietary and Confidential 57© 2014 CTERA Networks Ltd. All rights reserved. Proprietary and Confidential. 57
In this Lesson you will learn the following:• CTERA local workstation Agent• Hybrid Backup
Lesson 3: Hybrid BackupLesson 3:Hybrid Backup
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The CTERA Backup Agent:• Software-based backup client running on Desktops
or Servers• Supported Platforms: Windows XP, Vista, 7, 2003
SP1 or later, 2008, 2008 R2, 8 , 2012, 2012 R2
Note: Linux and Mac Clients are also supported• It enables backup of data on any computer where
the CTERA Agent is installed • It can be remotely managed from the Appliance, or
from the Cloud Portal• Software requirements: Supported web browser IE,
Firefox and Chrome
CTERA AgentLesson 3:Hybrid Backup
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The CTERA Local Workstation Agent mode:• The Agent connects to C200 on the local
network• Data from the Agent-installed computer is
backed up to a network share on C200• The C200 Admin can provision backup
from C200 to the Portal (Cloud)
Use Case 1: Hybrid Backup
Ctera Portal
Data (Rsync)
Data (CTTP)
Lesson 3:Hybrid Backup
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The CTERA Cloud Agent mode:• The CTERA Could Agent connects directly to Portal
via CTTP• Data from the Agent-installed computer is backed
up to the Portal Note: CTTP protocol works over TCP Port 995
Use Case 2: Cloud Agent Mode
Ctera PortalData (CTTP)
Lesson 3:Hybrid Backup
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In Local Backup, the following backup operations are supported:
• File-level backup • Application-Level Backup (i.e. MS
Exchange, MS-SQL, Sharepoint, Active Directory, Hyper-V)
• Disk-level backup (Bare Metal)
Local Backup: Overview Lesson 3:Hybrid Backup
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Using File-level backup, you can:• Back up files and folders from the Agent
to:– The CTERA Appliance– The CTERA Portal
Note: The CTERA Agent can back up open files (i.e. PST)
Local Backup: File-level backup
Backup
Restore
Lesson 3:Hybrid Backup
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The second backup operation is Application-level Backup:• When the agent is installed on a Microsoft
Windows Server 2003 (and above), you can back up the following server applications:– Microsoft SQL Server– Microsoft Exchange– Microsoft Active Directory– Microsoft SharePoint– Microsoft Hyper-V
Local Application-Level Backup
Backup
Restore
Lesson 3:Hybrid Backup
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The third backup operation is Disk-level backup:• Disk-level backup is also known as “bare-metal
backup”• You can use the Agent to back up an Image (VHD)
of the computer’s hard drives to the C200
Notes: Disk-level backup is supported in Local Workstation mode onlyDisk-level backup is supported on Windows 7 / Windows Server Disk-level backup does not support backing up volumes larger than 2TB on Windows 7 / Windows Server 2008.
Windows 8 / Windows Server 2012 can backup up to 64TB.
Local Disk-level backup
Backup
Restore
Lesson 3:Hybrid Backup
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Back up the files from the Appliance to the CTERA Portal• Select the Set of files to backup• Schedule the backup• The files will be transferred to the Portal via a
secured (128-bit SSL) connection
Notes: Before data is sent to cloud, it is encrypted (AES 256 bit) and compressed The backup is incremental – only the block-level changes since the last backup will be transferred (de-duplication).
Cloud Backup: OverviewLesson 3:Hybrid Backup
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Control which files will be backed up by:• Selecting Backup Files and Folders• Defining a Backup Set of files by their:
– Type (filename extension)– Location (Folders)– Inclusion or Exclusion from backup
operations
Cloud Backup Sets(Instructor Demo)
Lesson 3:Hybrid Backup
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Schedule Automatic Cloud Backups:• Periodically: every specified number of
hours• Specific Time: according to a specified
daily scheduleNote: You can manually start Cloud Backup at
any time
Cloud Backup Scheduling (Instructor Demo)
Lesson 3:Hybrid Backup
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Restrict the amount of bandwidth used for cloud backup:• Limit outgoing bandwidth in Kbps• Limit bandwidth according to a
specified schedule
Cloud Backup Throughput Control (Instructor Demo)
Lesson 3:Hybrid Backup
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• Introduction• Lesson 1: Hardware and Installation• Lab 1: Initial C200 Configuration • Lesson2: Local File Sharing and NAS
Services• Lab 2: Configuring Local NAS• Lesson 3: Hybrid Backup• Lab 3: Hybrid Backup and Restore• Lesson 4: Portal• Lab 4: Portal Administration• CCA Exam and Certificate
AgendaLab 3:Hybrid Backup and Restore
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In this lab:• Exercise 1: Agent Installation• Exercise 2: File-Level Backup• Exercise 3: Accessing Backup Files • Exercise 4: Configuring Cloud Backup• Exercise 5: Restoring Cloud Backup Files
Lab ContentLab 3:Hybrid Backup and Restore
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First, install the Agent:1. Go to Local Backup > CTERA Agents2. Click on Download Agent > Windows3. Click Run to confirm installation of the MSI4. Click Next and follow the setup wizard
Agent Installation
Lab 3:Hybrid Backup and Restore
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Once the Agent is installed, manage it from the Web GUI: 1. Click on the Agent icon, and enter
your User credentials to the C200.
2. Click “Sign In”
3. When connected, right-click the Agent Icon in the taskbar and Click Settings...
File-Level BackupLab 3:Hybrid Backup and Restore
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Next, override the default global settings and Enable file-level backup for the agent:4. Click Override In the File-Level Backup tab
5. Click Enable File-Level Backup
6. Click the Files to Back Up Button
You can Control the Global Settings for all agents with Admin User permissions
Lab 3:Hybrid Backup and Restore
File-Level Backup (Cont.)
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Next, choose the files to back up:7. Browse the directory tree and Mark
the Documents folder (make sure it is not empty)
8. Click GO. (click OK when prompted to save the changes)
The file backup will start
9. Check your computer Status
Lab 3:Hybrid Backup and Restore
File-Level Backup (Cont.)
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Connect to the Appliance with your User, and view your Backup Files:1. Right-Click on the agent icon and
choose Access Files...
2. Enter your User Credentials
3. Browse the backups directory structure to the Documents Folder and View your files
Lab 3:Hybrid Backup and Restore
Accessing Backup Files
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Backup the files from the appliance to the Portal:1. Go to Cloud Backup > Backup Files
2. Select the backups Folder
Note: you should be logged in as local admin for this operation
Configuring Cloud BackupLab 3:Hybrid Backup and Restore
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Backup the files from the appliance to the Portal (Cont.):3. Go to Cloud Backup > Control Panel
4. Click on Backup Now
5. Check the Status of file transfer to the Portal
Configuring Cloud Backup (Cont.)Lab 3:Hybrid Backup and Restore
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Check the Cloud Backup Logs:1. Go to Event Log> Log Viewer
2. Select Cloud Backup
3. Check the Log of the Manual Cloud Backup you’ve performed
Configuring Cloud Backup (Cont.)Lab 3:Hybrid Backup and Restore
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Restore the backup files from the Portal to the Agent:1. Right-Click on the tray icon and select
Restore...
2. Click Restore and Restore... on the Cloud File Level record
Restoring Cloud Backup FilesLab 3:Hybrid Backup and Restore
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The files will be Restored from the Portal to the PC via the Agent3. Wait until the Restore is Completed
4. Click Finish
Congratulations, you have completed Lab 3!
Restoring Cloud Backup Files (Cont.)Lab 3:Hybrid Backup and Restore
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Configured and Performed Cloud Backup:
Restored Cloud Backup files:
In this Lab you’ve:• Installed the CTERA Agent:
• Configured and Accessed File-Level Local Backup:
SummaryLab 3:Hybrid Backup and Restore
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• Introduction• Lesson 1: Hardware and Installation• Lab 1: Initial C200 Configuration • Lesson2: Local File Sharing and NAS• Lab 2: Configuring Local NAS• Lesson 3: Hybrid Backup• Lab 3: Hybrid Backup and Restore• Lesson 4: Portal• Lab 4: Portal Administration• CCA Exam and Certificate
AgendaLesson 4:Portal
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In this lesson we will cover the following:• Virtual Portals• User Management• Branding
Lesson 4: PortalLesson 4:Portal
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• CTERA Portal is a multi-tenant platform.• Offers 2 types of Virtual Portals:
– Reseller Portal– Team Portal
Virtual Portals
Team Portal Reseller Portal
Can the portal be assigned unlimited quotas?
No. Yes.
Can the portal's end users be assigned unlimited quotas?
Yes. No.
When are portal licenses consumed?
When the team portal is provisioned with resources.
When an end user in the portal is provisioned with resources.
When is the portal-level quota consumed (if defined)?
When resources are used.
For example, when a file is uploaded by an end user, storage quota is consumed.
When resources are provisioned to a specific end user.
For example, when changing a user's plan to one with more storage space.
Lesson 4:Portal
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• This type of portal includes support for reseller-oriented features:– Plans– Add-ons– Vouchers – Self Registration
• The end users in the portal are the reseller's subscribers
Virtual Portals: Reseller PortalLesson 4:Portal
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• Customer Subscription Plans (Instructor Demo):– Cloud Storage Volume– Number of Devices Per Account– User Self-provisioning – Trial Plans
Virtual Portals: Reseller Portal Lesson 4:Portal
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• Add-on Packages (Instructor Demo)– Used to supplement existing
accounts with additional services
Virtual Portals: Reseller PortalLesson 4:Portal
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• Vouchers (Instructor Demo):– Allow the creation of one-off
promotions and pre-paid subscription plans
Virtual Portals: Reseller Portal Lesson 4:Portal
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• This type of portal is designed for the needs of a company or team with multiple members
• The users in the portal are the team members• Team portals are managed by team
administrators, who are team members with the Administrator role
Virtual Portals: Team PortalLesson 4:Portal
• All users in the team portal share a single folder group– Cooperative de-duplication is enabled
between all members of the group • When the cloud drive feature is used, each user
receives a private cloud drive, as well as a team cloud drive that is visible to all the users in the portal
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The End User Portal (Instructor Demo):• This interface is used by end users to
manage their devices, backup files, and access cloud-stored files
Reseller Portal: End User PortalLesson 4:Portal
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The Administration Tab (Instructor Demo):• This interface includes controls for
managing the contents andsettings of the team portal, instead of the My Account tab
Reseller Portal: End User PortalLesson 4:Portal
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The CTERA Portal stores data on Storage Nodes.
The CCA should be able to list and support each of the available storage node options:• Amazon S3• CTERA Storage• Rackspace CloudFiles• MezeoCloud• EMC Atmos• Hitachi HCP• Dell DX• IBM GPFS
Storage NodesLesson 4:Portal
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you can view, add and edit storage nodes in the Global Administrator View
(Instructor Demo)
Viewing, Adding and EditingLesson 4:Portal
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This table summarizes the Storage Node Fields that are used
to view the storage nodes defined in the Portal
Storage Nodes: SummaryLesson 4:Portal
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Apply differential SLAs to different customers/departments/resellers:• Assign dedicated storage node per virtual
portal• Set default location storage node per
group of virtual portals• Cloud owners can use the resilience &
redundanlcy features of their storage backends to differentiate offerings, e.g., by number of copies, throughput or uptime guarantee
Storage Nodes: SLA TieringLesson 4:Portal
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Scalability
Scale out Virtual Portals:• CTERA’s metadata DB can be deployed
across multiple DB servers (“catalog nodes”)
• Each Virtual Portal can be assigned a dedicated catalog node
• Service providers and enterprises can now scale to support numerous reseller/team portals with no degradation in performance
Lesson 4:Portal
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User Management allows you to manage anywhere from
tens to tens of thousands of subscribers:• User Access and Subscription Plans• Add-on Packages Per User Account• Real-time Storage, Usage And Account Status
User ManagementLesson 4:Portal
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Active Directory Integration
The CTERA Portal can be integrated with Microsoft Active Directory. • User accounts will be automatically fetched
and refreshed from Active Directory• User authentication will be performed using
the Active Directory server
Lesson 4:Portal
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Branding
You can globally configure default branding settings for all virtual portals, by specifying:• A virtual portal skin with your company logo
and color scheme• A custom Login page.• Custom email templates
Lesson 4:Portal
The branding process consists of the following steps:1. Creating Skins
2. Uploading Skins
3. Viewing Skins
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Branding: Creating Skins
To create a skin (Instructor Demo):• Request a basic skin from CTERA support• Extract the ZIP file that you received• Edit the HTML and CSS files as desired• Replace the graphic files as desired• Put the changed files back in the ZIP file• Change the ZIP file's extension to “.skin”
Lesson 4:Portal
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Branding: Uploading Skins
To upload a skin, use the Skin Upload Wizard (Instructor Demo):• Select and Upload the .skin file• Once the skin is uploaded, you can apply it to
all virtual portals in the system
The current skin can be locally overridden
Lesson 4:Portal
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• Introduction• Lesson 1: Hardware and Installation• Lab 1: Initial C200 Configuration • Lesson2: Local File Sharing and NAS• Lab 2: Configuring Local NAS• Lesson 3: Hybrid Backup• Lab 3: Hybrid Backup and Restore• Lesson 4: Portal• Lab 4: Portal Administration• CCA Exam and Certificate
AgendaLab 4:Portal Administration
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Lab Contents
In this Lab you will perform the following:1. Log in to the Reseller Portal as Staff
Administrator
2. Create and Assign a new Plan
3. Create and Assign a new Add-On
4. Create a new Configuration Template
Lab 4:Portal Administration
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Staff Administrator
Log in to the Staff Administrator panel:• Your instructor will provide you with login
credentials
• Point your browser to https://training.ctera.me/staff
• Log in with the credentials you were provided with
Lab 4:Portal Administration
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Creating a New Plan
Create a new plan:• Go to the Provisioning -> Plans tab.
• Click on New Plan
• Enable all the Services to be included in the plan
• Click Next
Lab 4:Portal Administration
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Creating a New Plan (Cont.)
Enter the Plan Details:• Enable the checkbox to Allow
users to join this plan
• Enable the Free Trial and enter 30 days
Lab 4:Portal Administration
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Creating a New Plan (Cont.)
Create the Snapshot Retention Policy:• Set the retention of the daily, weekly and
monthly snapshots
• Set the quarterly and Yearly snaphot retention to zero
• Click Next
Lab 4:Portal Administration
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Creating a New Plan (Cont.)
Define the Plan Name and Description:• Set the Plan Name
• Set the Display Name (optional)
• The Sort Index is an optional field used to enable custom sorting of the subscription plans displayed to end users in the Subscribe to Plan wizard
• Enter a Description ,click Preview and then click Next
Lab 4:Portal Administration
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Creating a New Plan (Cont.)
Set plan’s quotas and licenses:• Set the Storage Size in GB
• Set the Number of Server Agent Licenses
• Set the Workstation Backup Licenses
• Set the Appliance Licenses and click Next
• Click Finish
Lab 4:Portal Administration
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Apply the new plan to the user accounts you’ve created in the previous labs:• Click Apply Provisioning Changes in the
Provisioning -> Plans tab
• The Update Process will apply the changes to your user accounts
• Click Close when the process is completed
Lab 4:Portal Administration
Creating a New Plan (Cont.)
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Creating a New Add-On
Create a new Add-on, which provides additional Cloud Attached Storage Services to your accounts:• Click New in the Provisioning -
> Add-Ons tab
• Enable the services you’d like to add according to the Table, and click Next
Lab 4:Portal Administration
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Creating a New Add-On (Cont.)Lab 4:Portal Administration
Provide Name and Duration to the add-on:• Set a Name and Display Name• Set the Number Of Days for the add-on to Expire• Click Next• Set the Add-On:
•Storage (GB)
• Server Agent Licenses• Workstation Backup Licenses• Appliance Licenses• Click Next and Finish • Click on Apply Provisioning Changes
to update the user accounts
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Creating a Configuration Template
Define a new Configuration Template:• Go to the Settings -> Configuration
Templates tab
• Click on New Template
Lab 4:Portal Administration
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Creating a Configuration Template (Cont.)
The New Configuration Template screen will open:• In the General tab, enter a Name
and Description for the new template
Lab 4:Portal Administration
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In the Backup Sets tab:• Click New and create a new Backup
Set, like you’ve learned in Lesson 3
Lab 4:Portal Administration
Creating a Configuration Template (Cont.)
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In the Backup Schedule tab:• Click Manage
• Define the Cloud Backup Schedule, like you’ve learned in Lesson 3
• Click Save
Lab 4:Portal Administration
Creating a Configuration Template (Cont.)
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The new template will appear in the Configuration Templates List:• Click Set Default
• A check Icon will indicate that the template is now the Default Template
Lab 4:Portal Administration
Creating a Configuration Template (Cont.)
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Summary
In this Lab you’ve:• Logged in as Staff Administrator:
• Created a New Plan:
Congratulations, you have completed Lab 4!
• Created a New Add-On:
• Created a New Configuration Template:
Lab 4:Portal Administration
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Congratulations, you’ve completed the CTERA Certified Administrator
Course!