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Current Pakistani Economy

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    Marketing Management project on SuperAsia Fans

    Submitted to:

    Sir Waqar Ahmed

    Submitted by:

    Ghulam Muhammad (094532064)

    Mudassar Umer (100992002)Muhammad Saqib Latif (094532105)Usman Ali (084232075)

    MBA-(P) and MS-Management Sciences(Spring 2010)

    University of Management and Technology Lahore

    Date: 29-03-2010

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    ACKNOWLEDGEMENT

    First of all, We thank to Allah Almighty who blessedus with great courage to make this project. Secondly,we thank to our respected professor Sir Waqar

    Ahmed who provide us this interesting opportunityto do this project. Moreover, we also thank to our

    parents for their support.

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    Table of Contents

    Serial # Particulars Page #

    1 Pakistan Economy 5-6

    2 Fan industry of Pakistan 7-8

    3 Super Asia Muhammad Din Sons PVT limited 9-10

    4 Organizational Chart 11

    5 Services 12

    6 Vision and Mission 13

    7 Product types, Varieties and Brands 148 Product types, Varieties and Brands of Super Asia

    Fans15-18

    9 Sales volumes and trends 19

    10 Market Share 20

    11 Growth rate 21

    12 Demographic features 22

    13 Life style and patterns 2314 Usage Pattern and behavior 24

    15 Preference for specific benefits 25

    16 Advertisement and Promotional programs 26

    17 Pricing Practices 27

    18 Relationship with dealers and distributors 28-29

    19 SWOT Analysis 30-31

    20 Conclusion and Recommendations 32

    21 Reference 33

    22 Graphs 34

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    Pakistan EconomyPakistan is an under developed country. It has suffered from very economical and

    political crises that include internal political disputes and low levels of foreign

    investment. Between the era of 2001-2007, the poverty status in the country will

    increased by 15% but the spending in the provincial capitals and federal capital

    Islamabad shows the large amount of development. This creates a gap between the

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    developed and underdeveloped cities of Pakistan. In the era of 2004-2007, there is a large

    foreign investment came in Pakistan. Very large industry including telecommunication,

    media and several other manufacturing industries launched their units in Pakistan. In that

    era the GDP of Pakistan raise up to 5-8% but this growth was declined when Pakistan

    faced the very critical electricity crises.

    Despite electricity crises, the other major crucial element is inflation. Petrol prices and

    the prices of other hoe appliances and other consumable things are going up and up

    vigorously. It is jumping from 7.7% in 2007 to 20.8% in 2008, and 14.2% in 2009.

    Moreover due to political instability in the country, the value of rupee is depreciating and

    at this point $1 is equal to Rs.81 (approximately).

    The government of Pakistan now taking the loan from the International Monetary Fund to

    stabilize the economy and reduce the budget deficit of the country but this loan caused

    the burden on the local people of Pakistan. The poor person became poorer and the rich

    person became richer. The middle class is going to be end slowly. Textile sector which is

    a very crucial and important constituent of GDP of the country, faces many sever crises

    of electricity. Due to that matter the export of the country regarding textile is also

    affected. Other long term challenges include expanding investment in education,

    healthcare, and electricity production, and reducing dependence on foreign donors.

    Reduction in the education and health budget and the increase in the budget of the

    military and security & defense are also affecting severely the economy of the country.

    Most of the people in the country face the shortage of heath and education facilities. The

    unemployment rate in the country is also increasing day by day. The other major factor

    that today Pakistan faced is the issue of security in the country. That issue should be

    resolved in order to stabilize the economy.

    These all the variables in the economy can be improved by good governance, hard work,

    efficient utilization of resources, homogeneous investment in all cities of Pakistan,

    encouragement of foreign investment, stabilization of home and government industry,

    increase of exports, reduce the power and energy crises and reduction of foreign loans.

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    Key variables:

    GDP (purchasing power parity): $448.1 billion (2009 est.)GDP (official exchange rate): $166.5 billion (2009 est.)

    GDP - real growth rate: 2.7% (2009 est.)GDP - per capita: $2,600 (2009 est.)Labor force: 55.88 million (2009 est.)Unemployment rate: 24% (FY05/06 est.)Investment (gross fixed): 18.1% of GDP (2009 est.)Inflation rate (consumer prices): 14.2% (2009 est.)Industrial production growth rate: -3.6% (2009 est.)Exports: $17.87 billion (2009 est.)Imports: $28.31 billion (2009 est.)Exchange rates: (PKR) per US dollar - 81.41 (2009)

    Source: 2010 CIA World fact book

    FAN Industry of Pakistan

    Pakistan is self sufficient in Fan industry. Two types of fans are manufactured in the

    country that is given below: Domestic fans (consumes up to 125 watts of energy) Industrial fans (consumes over 125 watts of energy)

    Fan industry produces different types of fans with a variety of design. It is one of theindustry that is exists in the country at the time of independence (1947). In 1950, fan

    industry came under the category of cottage industry because the units produced in the

    industry are fall in that category. As far as the export is concerned, Pakistani fans are not

    much exported in the earlier years. Fan industry is mainly working in Gujrat and

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    http://www.theodora.com/wfb/wfb2000/definitions.html#GDPhttp://www.theodora.com/wfb/wfb2000/definitions.html#gdp_official_exchange_ratehttp://www.theodora.com/wfb/wfb2000/definitions.html#gdp_real_growth_ratehttp://www.theodora.com/wfb/wfb2000/definitions.html#gdp_per_capitahttp://www.theodora.com/wfb/wfb2000/definitions.html#labor_forcehttp://www.theodora.com/wfb/wfb2000/definitions.html#unemployment_ratehttp://www.theodora.com/wfb/wfb2000/definitions.html#investment_gross_fixedhttp://www.theodora.com/wfb/wfb2000/definitions.html#inflation_rate_consumer_priceshttp://www.theodora.com/wfb/wfb2000/definitions.html#industrial_production_growth_ratehttp://www.theodora.com/wfb/wfb2000/definitions.html#exportshttp://www.theodora.com/wfb/wfb2000/definitions.html#importshttp://www.theodora.com/wfb/wfb2000/definitions.html#exchange_rateshttp://www.theodora.com/wfb/wfb2000/definitions.html#GDPhttp://www.theodora.com/wfb/wfb2000/definitions.html#gdp_official_exchange_ratehttp://www.theodora.com/wfb/wfb2000/definitions.html#gdp_real_growth_ratehttp://www.theodora.com/wfb/wfb2000/definitions.html#gdp_per_capitahttp://www.theodora.com/wfb/wfb2000/definitions.html#labor_forcehttp://www.theodora.com/wfb/wfb2000/definitions.html#unemployment_ratehttp://www.theodora.com/wfb/wfb2000/definitions.html#investment_gross_fixedhttp://www.theodora.com/wfb/wfb2000/definitions.html#inflation_rate_consumer_priceshttp://www.theodora.com/wfb/wfb2000/definitions.html#industrial_production_growth_ratehttp://www.theodora.com/wfb/wfb2000/definitions.html#exportshttp://www.theodora.com/wfb/wfb2000/definitions.html#importshttp://www.theodora.com/wfb/wfb2000/definitions.html#exchange_rates
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    Gujranwala. However there units are also operating in Lahore and Karachi where the

    offices of these factories are located to capture the international markets customers and

    direct deal with them. Besides the fan manufacturing several other units that are

    producing raw materials for the manufacturing of fans are also present in these and

    nearby cities. There are five large companies in Gujrat and 2 large companies in

    Gujranwala that contributed to 70% sales in the fan industry not only in Pakistan but also

    in other countries of the world.

    Fan industry has more than 500 production units in Pakistan but the registered number of

    units under PEFMA (Pakistan Electric Fans Manufacturers Association) is only 200. The

    consumption of fans in Pakistan is much more and it is increasing day by day. Fan

    industry is manufacturing over 7 million fans andexporting more than 2 million fans. The industry

    is producing a variety of products in different

    sizes and designs that includes Ceiling,

    Pedestal, and Table, Table-cum-pedestal fans, Circumatic fans, Wall

    bracket, exhaust fans and Propellers. The percentage table of the fan

    manufacturing is given above.

    Most of the raw materials used by the fan industry are directly or indirectly imported

    from different countries. Some of the raw materials used in the manufacturing of a fan

    are: Electric steel sheets, Aluminum, Enameled copper wire, Ball bearing and steel. The

    demand of fan are increasing day by day because many people are migrating to large

    cities, population of Pakistan is increased, due to hot and humid climate and the people

    are becoming quality conscious. The major players in that industry are PAK Fans, GFC

    fans, Royal Fans, Yonus Fans, Super Asia Fans, etc

    There is an urgent need to establish a research department for innovation and to improve

    designs of fans according to the requirements of international buyers. Pakistan Standard

    Institute's procedure should be simplified and the latest technical laboratory should be

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    set-up to test the fans. The PSI should establish its testing laboratory in the area where

    industry exists and test fans on two standards i.e., at local and international. The test

    report should be given in a specific period. Further, an institute for labor training should

    immediately be established with the help of PEFMA Association. The other measures to

    enhance the export, include organizing seminars, doing surveys of the foreign markets

    that would give the idea of how to export, where to export and what to export.

    Super Asia Mohammad Din Sons Private

    LimitedSuper Asia is engaged in producing top order home appliances in South Asia.

    Recognition of its achievements in quality products are manifested in the form of the ISO

    9002 certification. The success tale spread well over 25 years when Super Asia produced

    the first washing machine of Pakistan. Later on Super Asia started producing room air

    coolers, gas and electric geysers.

    Keeping in view the requirements and purchasing power of all the segments of the

    society, Firstly Super Asia has introduced different washing machines to meet their

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    demands. Washing machines are their key product. Super Asia has the honor to produce

    complete plastic body washing machine for the first time in Pakistan. Another hallmark

    in quality products is introducing the fans in the Gujranwala. They are one of the pioneers

    in the fan manufacturing industry in Gujranwala. In Pakistan Super Asia has not only

    introduced a large range of Fans, but in different sizes and values as well.

    Super Asia in order to maintain its superiority in producing quality fans in the fan

    industry of Pakistan, has introduced different models of fans like classic, saver, crystal,

    pedestal and other types according to the customers affordability. It was an instant

    success' due to its design, effectiveness and affordable price amongst the consumers. The

    complete range of super Asia fans is of international standard. There are different sizes,

    colours in Ceiling, Pedestal, Bracket, Circu-matic and Exhaust Fans.

    Research based products of Super Asia, in the fan industry of Pakistan enjoyed a sense of

    superiority over fans in the open market. The objective is, however, to offer consumers

    fans of international quality at affordable price and other home appliances. This can be

    judge by the fact that they are being exported to Saudi Arabia, Dubai, Bangladesh, Sri

    Lanka, Sudan and Myanmar from the last so many years, and their demand is growing

    day by day.

    Pakistan consists of Small and Medium Enterprises, (SMEs) and heavy industries which

    form the backbone of its economy. About 60% of Pakistan's SME's are located in the

    region of Export Triangle of Pakistan comprising Sialkot, Gujrat and Gujranwala. Gujrat

    and Gujranwala are based upon the home appliances especially fans. PEFMA also

    considers the fans of Super Asia as a quality fans. Super Asia shows the remarkable

    increase in the production of its fans in the fan industry.

    They are meeting the demands of their own city as well as the other cities and countries.

    In the fan manufacturing industry of Pakistan, they place themselves on the 4th number

    after PAK Fans, GFC fans, and Royal Fans. These three companies are situated in Gujrat.

    They also take care of the economy of Pakistan and also the industry and made their

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    products according to the requirements of PEFMA, international standards and meeting

    local and national wide demands of the customers.

    Organizational Chart

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    Services

    Follwoing services are provided by Super Asia Company:

    To provide customer prompt, quality and reliable services at their doorstep Super

    Asia has a largest after sales service network through out the country. To take care of customer appliances all service centers have latest tools,

    equipments and machineries. After sales service team consist of Engineers and highly qualified staff with great

    professional approach due to this reason customer feels confident, once their

    appliance are being maintained. Super Asia after sale service also provides the facility to customer of lifting their

    units from residence to service center and delivering within 48 hours. Take care of our customers by remaining in contact with them so that they should

    not face any type of problem.

    Following are the Address of their branch offices:

    Super Asia sales & service 89 temple Road Lahore. Mob:0300-8406116 Super Asia sales & service 405 Jinnah colony Faisalabad. 041-647943 Super Asia sales & service Gulf Plaza Chandni chowk near Gondal CNG Ist floor

    Flat no1 Rawalpindi. 051-4843187,0321-5181000 Super Asia sales & service Ahmad park colony opposite Jamia-Saqlain road near

    Khanawal road Multan. 061-770225

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    VISION

    To be the market leader in every of our products,

    Nationally and regionally

    Our foremost aim is to think big, be the pace setter and modernizer. Since 1972, being

    the market leader in washing machines, we have concrete plans to replicate our best

    practices in every of our offerings, across the region. It is the VISION that every

    employee of the organization is clear about.

    MISSION

    To win the utmost satisfaction, trust and loyalty

    Of our valued customers

    Super Asia uses the best prevalent tools to win and maintain the satisfaction trust and

    loyalty of its valued customers. Quality, Delivery and Innovation are the core elements of

    our philosophy. Stake holders at every level strive to maintain the status quo of thecompany, to deliver the best. Continues struggle with commitment is technique to

    accomplish this MISSION.

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    Product types, varieties and brands

    PRODUCTS

    Air Conditioners Fans

    Washing Machines Room Coolers

    Water Dispensors Geasers

    Microwave Ovens

    Motor Bikes

    Note: Every product has different models.

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    Product types, varieties of Super Asia Fans

    There are four types of Fans are manufactured in Super Asia that are given below: Ceiling Pedestal Bracket

    ExhaustCeiling:

    Alpha Model Fan: Quiet operation Specially designed blades Wide air throw 5-speed on/off regulator Work on low voltage

    Crystal Model Fan: Quiet operation Specially designed blades 5-speed on/off regulator High-grade copper wire High-grade silicon steel sheet

    Fancy Model Fan: Quiet operation Specially designed blades Die cast aluminum paint 16-pole capacitor motor International standards

    Grand Model Fan: Quiet operation Specially designed blades 2k stove enameled paint 5-speed on/off regulator 16-pole capacitor motor High-grade silicon steel sheet

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    Jet Model Fan: Quiet operation Specially designed blades Wide air throw 5-speed on/off regulator Water proof modles available Double "Z" ball bearings

    Pretty Model Fan Quiet operation Specially designed blades Wide air throw 5-speed on/off regulator High-grade copper wire High-grade silicon steel sheet

    Saver Model Fan: Quiet operation Specially designed blades Wide air throw 5-speed on/off regulator Water proof modles available Double "Z" ball bearings

    Turbo Model Fan: Quiet operation Specially designed blades Wide air throw

    5-speed on/off regulator Water proof modles available Double "Z" ball bearings

    Pedestal:

    Louver Fan: Quiet operation Specially designed blades Rust and shockproof Revolving grill Remote control option

    TCP Fan:

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    Quiet operation Specially designed blades Rust and shockproof Revolving grill Adjustable angles

    Stand Fan:

    3 speed and off push button switch Available with night lamp Height adjustment with 92-112cm Die cast aluminum body Heigh grade silicon steel sheet

    Pedestal Fan: Rhythm breeze function Specially designed blades Height adjustment 3-speed on/off regulator High-grade copper wire

    Others:

    Bracket Fan: Quiet operation Specially designed blades Wide air throw

    3-speed adjustment 3 stage up and down adjustmentTable Fan:

    3 speed and off push button switch Available with night lamp Die cast aluminum body Powder coated guard High grade silicon steel sheet

    Circumatic Fan: Quiet operation Specially designed blades Wide air throw 360 degree oscillation International standards

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    Exhaust Fans:

    Plastic Exhaust Fan: Quiet operation Specially designed blades 1 or 2-way air direction Low energy consumption International standards

    Plastic Exhaust Fan: Quiet operation Specially designed blades 1 or 2-way air direction Low energy consumption International standards

    Metal Exhaust Fan: Quiet operation Specially designed blades Powerful air extraction Low energy consumption International standards

    Sales volumes and trends

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    The supervision of sales department is in the hands of sales-promotion manager.

    Sometimes he reports to the directors, probably more often to the media and advertising

    mangers and frequently coordinates with them, and general manager. Sales management

    consists mainly of directing and controlling the details of their sales activities. Sales

    promotion is chiefly concerned with devising plans for stimulating sales and methods for

    putting these plans into operation. Management is mostly occupied with people;

    promotion with plans and methods.

    The sales of Super Asia Fans are boating up day by day. According to the marketing

    Manager of Super Asia, We are meeting our target every year. They produce the fans

    according to the demand of the market and also maintain the reserve in their stock during

    the off season. They mainly produce the fans in the off season (winter season) and their sales are on the peak in the summer season. Their main markets are the countries of

    South East Asia, north and central Africa and some countries of Europe. The sales of

    Super Asia fans are given below (See graphs in appendix):

    Years Ceiling Pedestal Bracket Others2006 72,000 25,000 10,000 15,0002007 82,000 38,000 12,000 12,0002008 91,000 41,000 13,000 10,0002009 93,000 43,000 13,000 8,000

    Note: Figures are in units

    From the above table it is shown that the sales of the ceiling fans, pedestal and bracket

    fans are increasing year by year. The sales of other fans like exhaust, Circumatic, louver,

    and table fans are decreasing downwards because people want the other three fans more

    due to the price, quality, and durability. Moreover, the economic climate of the country

    will also determine the market sales.

    Market ShareThe market share of Super Asia fan is very low as compared to other fan manufacturers

    in Pakistan but they are enjoying the revenues from the production of fans in the region.

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    Beside the very strong competition in the market, Super Asia fans are very famous in the

    large as well as small cities and towns. They think that their market share is all about

    availing the market opportunity and they have a strong market opportunity for capturing

    both the existing and potential customers. The fans of Super Asia are the symbol of good

    quality and reliability. The pie chart shown below gives the better description of market

    share of Super Asia Fans in the Pakistani market.

    According to the above diagram, the market share of PAK Fans is very high. They

    capture almost 50% or more the Pakistani market. Most of the target customers of the

    companies are large cities. They segmentize the customers according to the sales in the

    major cities and the international markets. The key indicators which show the market

    share of the company are their rates (prices) and the credit policy. Other major factors are

    government policies and economic factors. Exports of the Super Asia are also contributed

    in boating up its market share.

    Growth RateSuper Asia Private Limited Company made its marketing strategy for nationwide

    operations. They have two major networks for sales one is distribution network and other

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    is dealer network. According to the past year, the growth rate in the sales of the Super

    Asia fans are more than 30 % and growth rate in the production is more than 35%. The

    two largest factors that enhance that growth are product quality and the market approach.

    Super Asia fans are not compromise on the product quality. They provide quality

    products in order to sustain the existing customers and to attract the new customers.

    The market approach of the company is also very good. Their strong distribution and

    dealer network enhances their sales which in turn create the good impact on the

    companys growth rate. Competitors and the prices of the other fans in the markets are

    the major hindrances that affect the growth rate of the Super Asia but according to the

    marketing manager of the company they are not compromise on quality so that their fan

    sales are continued well and their growth rates are increasing day by day.

    Approximately, 80,000 new houses are built in Pakistan and averagely 4 fans are

    purchased for each house. This means that 3.2 million fans are required for Pakistani

    customers. Super Asia is struggling hard to maintain their growth rate in the production

    and sales of their fans so that they can increase their share in that number of fans but the

    major industry in Gujrat will take the lead in the run of Growth rate. According to the

    marketing manager of the company, if the government stabilizes the prices of raw

    material, makes the tax rates more flexible on both imports and exports then the growth

    rate of Super Asia Fans will increased more. Moreover they also increase the number of

    labors, specialized staff and technology to increase the growth rate of the fans.

    Demographic FeaturesCustomers wants and needs are changes with the time. So with the passage of time, a

    company also changes their products. Same is the case with Super Asia Company. The

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    fans of super Asia company changes with time to time and they introduce the new and

    attractive models for their customers. Demographically they design their fans with

    innovative styles and colour combination so that the person from every age group will

    like their fans. If we consider about men and women, women are more conscious and

    involved in the buying of fans. They are going to the shop and like the fans according to

    their own choice. For that reason the company made the colour combination in the fans

    that are liked by the women.

    In the case of youngsters and married people, their choice is all about the same. Both of

    them can afford the saver model and the pretty model. The educated person when came to

    buy the fan he negotiates with the dealers and distributors about the quality and features.

    He also claim that features. He first research about the features of the fan and then he will purchase the fan. Saver, Deluxe and Alpha model is purchased by the most of the

    educated person because he wants the price and quality both. The income level is also

    very crucial element in the customer buying process. All the social classes, educated and

    uneducated persons buy the fan according to their choice but they also keep in mind their

    income level. Super Asia manufactures the fans by keeping in mind that factor. The most

    famous fan that have low price and good quality and more and more customers buy it, is

    a saver model.

    Middle class are the main target of the Super Asia fans and many of their fans are

    manufactured on the basis of these target customers. Some high price fans are also

    manufactured to target the elite class but these are in nominal amount. Caste system in

    Pakistan has not a strong impact on the purchasing of the fans. It is somewhat replaced by

    the income level. The last but not the least, the family size will have a great impact in the

    sale of the fan. Most of the families having huge family size buy the saver and alpha

    model but the small families buy both saver and pretty model.

    Life Style and PatternsSuper Asia made its fan by also considering the factor of life style and patterns. In

    todays world when the people became more sophisticated and educated. Their lifestyle

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    and patterns of living changed. In earlier times, people prefer the fan with heavy weights

    but now people want the light weight fans with good colour combination. So the

    company manufactures various types of fans so that it will need the demands and choice

    of every customer. Heavy weight fans are also manufactured by the company to target

    these types of customers but they are in a negligible amount.

    When company made its fan, in the designing phase they consider the life style and the

    pattern of living in the manufacturing process. People in the large cities prefer both the

    luxurious (pretty, alpha, turbo fans) and economical fans (saver fans). But in the small

    cities, towns and villages people prefer more the economical fans. The advertisement of

    the fans is also made according to the lifestyle and usage pattern of the customers. Super

    Asia Fans are liked by every type of personality. This means that companys variousmodels of the fans are liked by the people according to their own personality.

    Usage Pattern and BehaviorSuper Asia divides its markets on two variables on the usage pattern. These are given

    below:

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    1. Customers who used more fans

    2. Customer who used less fans.

    Karachi, Lahore, Islamabad, Faisalabad, Multan, Sialkot, Gujrat, Gujranwala, Rawalpindi

    and Islamabad are the cities in which Super Asia fans are used more. The strategy of the

    company in launching its fans is approximately the same for every key area. They remain

    in contact with the both type of users by the postal, telephonic and internet resources.

    Highly usage customers prefer the light weight fans like Saver, alpha, and turbo model

    because they do not want to change the fan again and again. They buy the fan for the time

    of 5 to 6 years. Lightly usage customers bought the fans just for a decoration piece in

    their drawing rooms, bed room and TV launch. They rely on Air conditioners and use the

    fans just for the sake of the spreading of the cool air in the air room.

    Super Asia company is focus on both lightly the heavily usage customers because both

    types of customers provides them good feedback about their fan in order to improve it.

    The reason for the heavily usage of Super Asia fans is of the product quality and

    durability.

    Several behavioral patterns are also kept in mind while designing and selling a fan.

    Company conducts the survey though the dealers because this the good channel for

    receiving the feedback from the customers. Super Asia think that the customers purchase

    their fans according to their attitudes, beliefs, benefits associated with the fans,

    involvement to the design and satisfaction about the fan. Whenever, any customer comes

    to purchase the fan they made decision on the shop by either the motivation of any other

    customer or get satisfied from the features of the fan. Moreover there is a factor of brand

    loyalty in the minds of the customers so that the sale of their fans increases. So by

    keeping these all above behavioral patterns company design its fans and launch more and

    more models in order satisfy the customers and capture more markets.

    Preference for specific benefitsCustomers buy products not only with their features but also for their perceived benefits

    that the product delivers. According to the marketing department of the company, the

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    main purpose of their product is to provide quality and durability to its customers. They

    are also concerned with the appearance and packaging of their products. According to

    their view, their product should not only work accurately but it must look beautiful when

    placed in the house or in the shop.

    Mainly the customers are buying the fans of Super Asia for the factor of good quality. In

    the long run, the fans of the company, saves the money, and cost of the company.

    However the companys fans are little bit costly but they provide quality in their fans.

    People who purchase their fans feel ease of using their products in the long run.

    Moreover they provide after sale services in every city where their distributors and

    dealers are available.

    The benefits which are perceived by the customers about their fan that is really different,

    better and unique as compared to their competitors are:

    Basic quality of their products New designs Innovation in the product. Durability Low costs After sales services

    Advertisement and Promotional programs

    In Super Asia Company Private Limited there is a separate marketing department which

    performs all the essential marketing functions that are suitable for the company. In the

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    marketing department there are 25-30 employees are working. There is a fixed budget for

    the marketing activities in the company. From the total budget the marketing department

    consumes the 2.5% to 3.5% of the budget. Super Asia Company spend on advertisement

    for remain in the market relative to their competitors. The biggest selling points of the

    company are Lahore, Karachi, Rawalpindi, Faisalabad, Peshawar etc, but this also

    depends upon the per capita income of the people living in that city. The company

    conveys their goodwill, past experiences and quality with their fans when give an

    advertisement of the fans. There is no fixed number of advertisements both on print and

    electronic media. When ever the company wants it launch the advertisement. This

    decision is based upon the budget of the company. It mostly depends upon the season. If

    there is the season of the fan then the advertisement runs but after the season they will

    drag the advertisement and launch the new one for their next seasonal product.

    According to the marketing department of the company, it is strongly important that a

    beautiful model displays their fan in the advertisement because the people get very

    satisfaction when they see that a popular model uses their fan. So, it is an encouraging

    tool for promoting their sales of the fan. The company also performs the international

    marketing by giving their advertisements in the international channels like HBO, Star

    World, Filmax etc and the internationally watched Pakistani channels like ARY Digital

    network, GEO TV network etc.

    The promotional tools which are used by the company for the marketing are:

    Advertisement including print, electronic and internet etc, brouchers, exhibition

    attendance and bill Boards etc. moreover the loyal customers of the company also do

    publicity of Super Asia Fans.

    Pricing practicesPricing in the Super Asia for fan is done by the fan manufacturing unit. The quality

    control officers and the persons in the manufacturing unit conduct a meeting with the

    board of directors to set the prices of the fans and also for the raw material purchased. In

    setting price, Super Asia has following things kept in mind:

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    List price Discount price Allowances

    Payment period Credit terms

    Super Asia provides all the list prices of fans to its dealers and asks them to provide the

    discounts to the customers. The company provides different types of allowances like

    prizes and lucky draws but these are not frequent. The company also deals with the

    dealers on credit basis. Super Asia keeps the price of the fan relative to its competitors in

    order to sustain the market but didnt compromise in the cost. In order to reduce the price,

    the company first checks the quality status. If there is a possibility of good quality in thelow price then it reduce the price. Fan manufacturing industry also has a significant

    impact of the price of the fans. The costs of the raw material also have the significant

    effect on the prices of the fans. The costing methods used to set the price of the fan in the

    company are: Standard Costing Process costing

    Relationship with dealers and distributors

    Super Asia Company has a very strong relationship with it dealers, and distributors.

    There is a dealer convention every year launched in the company so that the dealers and

    distributors from all over the Pakistan interact with each other and also from the

    company. Moreover, company remains in contact with dealer via phone, postal and

    internet resources. The company gives the feedback forms to all the dealers for their

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    SWOT AnalysisStrengths:

    The company has built up goodwill in the market of Pakistan, from a very longtime.

    The company has the largest market share throughout the country in the Washing

    Machine industry and now striving to maintain and increase its share in Fan

    industry as well.

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    Brand name of Super Asia is known to almost every person in the country and is

    very famous in home appliances industry. The company deals in all sorts of home appliances, like Washing Machine,

    Spinners, Air Conditioners, Fans, Geysers, Water Dispensers, Room Air Coolers,

    Microwave Oven and Cooking Range. Super Asia has launch the food chain with the famous food chain in America Continuous achievement of FPPCI exports Trophy. Super Asia is exporting its products to various regions across the globe mainly

    markets like Africa, Middle East and Asia. The company is having a number of old employees who are committed and loyal

    with the company. Super Asia offering benefits like medical facilities in the company hospital and

    advance pay etc. A large number of models are available in the range of every product especially

    fans.

    Weaknesses:

    Technical labor and management of the company has the negative views about the

    salaries and wages. Shortage of skilled labor in the company due to large competition. Low advertisement budget Most of the managerial staff is not well educated. The salaries of management staff are very low due to which the well educated and

    experienced people does not come for the job in company. Same promotional strategies for international markets

    Opportunities:

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    Super Asia has opportunities to increase their exports of fans in order to increase

    the market share. Introduce the latest technology in their products and in manufacturing units. More budget can be allocated on electronic and print media for advertisement to

    increase their sales. Exhibit their products in international exhibitions.

    Threats:

    Chinese Technology can decrease the sales of fans and other products Lower prices of competitors products. Current Power & Electricity crises are very big hurdle for the manufacturing unit

    of the company. Due to the shortage of electricity the company may be unable to

    meet the orders. Market demand is very seasonal. Retention of key staff critical. Possible negative publicity.

    ConclusionMarketing Function is labeled as the back bone of a company. If not properly done, it can

    cause disruptions and deterioration in other functions as well as overall efficiency of the

    organization. In Super Asia Fans, the marketing functions are done properly. The

    marketing department is doing his job well. It is also make its marketing strategies and

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    fans by keeping in mind the demographic, life styles, usage and other benefits perceived

    by the customers. With better quality people executing the companys marketing

    operations the marketing department can create a competitive advantage for the company.

    Recommendations The allocation of the budget to marketing department is insufficient. The

    company allocates 2.5% to 3.5% of their total budget to their marketing

    department. Increasing marketing budget will boost up the sales. The increased

    amount of sold units will cause a reduction in per unit fixed cost resulting in

    better price competitiveness.

    There is no sales force training programs. Sales force training programs must be

    introduced on continuous basis so that sales force has understanding with the

    latest developments especially with the customers.

    Companys different schemes must be conveyed to the targeted customers so that

    to increase the share in market.

    Enter in the new markets for the sale of the fans and other products.

    Reference http://www.theodora.com/wfbcurrent/pakistan/pakistan_economy.html

    http://www.jang.com.pk/thenews/investors/may2003/if.htm

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    http://www.theodora.com/wfbcurrent/pakistan/pakistan_economy.htmlhttp://www.jang.com.pk/thenews/investors/may2003/if.htmhttp://www.theodora.com/wfbcurrent/pakistan/pakistan_economy.htmlhttp://www.jang.com.pk/thenews/investors/may2003/if.htm
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    Ceiling Fan s ales

    40,000

    60,000

    80,000

    100,000

    U n i t s

    Series1

    Pedes tal Fan sales

    20,000

    30,000

    40,000

    50,000

    U n i t s

    Series1

    Bracket Fan sales

    6,000

    8,000

    10,000

    12,000

    14,000

    U n i t s

    Series1

    Other Fan sales

    6,0008,000

    10,00012,00014,00016,000

    U n i t s

    Series1

    http://www.superasia.biz/aboutus.html

    Graphs

    http://www.superasia.biz/aboutus.htmlhttp://www.superasia.biz/aboutus.html

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