1

CURRICULUM VITAE Janie M. Harden Fritz, Ph.D.

Department of Communication & Rhetorical Studies Duquesne University

e-mail harden@duq.edu

EDUCATION University of Wisconsin, Madison, Wisconsin, Ph.D., 1993, Communication Arts. Dissertation title: Organizational socialization states, communication in peer relationships, and a model of the organizational socialization process. University of Georgia, Athens, Georgia, M.A., 1984, Speech Communication (emphasis in Rhetoric). Thesis: Rhetorical example as narrative: A case study of selected television commercials. University of Georgia, Athens, Georgia, B.A., 1982, Speech Communication. ACADEMIC APPOINTMENTS Director of University Core Curriculum, Duquesne University, January 2011–present Director of M. A. Program, Department of Communication & Rhetorical Studies, August 2006–present Director of B.A. Program, Communication Department, July 1997–present Professor, Department of Communication & Rhetorical Studies, Duquesne University, Pittsburgh, PA, August 12, 2013–present Associate Professor, Department of Communication & Rhetorical Studies, Duquesne University, Pittsburgh, PA, August 1, 1998–August 11, 2013 Assistant Professor, Department of Communication, Duquesne University, Pittsburgh, PA, Jan. 1992–August 10, 1998 Lecturer, Department of Communication Arts, University of Wisconsin-Madison, Madison, Wisconsin, August 1991 - December 1991 Teaching Assistant, University of Wisconsin-Madison, Madison, Wisconsin, August 1984 - July 1991

2

Adjunct faculty, College of St. Francis, Joliet, Illinois, Fall, 1989 Workshop Presenter, University of Wisconsin Extension Program Communication Fall 1988 - Spring 1990 Teaching Assistant, University of Georgia, Athens, Georgia, August 1982 - May 1984 PROFESSIONAL MEMBERSHIPS Pennsylvania Communication Association Eastern Communication Association Religious Communication Association National Communication Association International Communication Association Association for Business Communication International Leadership Association Association of Leadership Educators Fellowship of Catholic Scholars Christianity and Communication Studies Network AWARDS AND HONORS (2014) Distinguished Research Fellow, Eastern Communication Association (2014) Everett Lee Hunt Award, Eastern Communication Association, for Professional Civility: Communicative Virtue at Work (2013, Peter Lang) (2013) Clifford G. Christians Ethics Research Award, Carl Couch Center for Social and Internet Research, for Professional Civility: Communicative Virtue at Work (2013, Peter Lang) (2012) Robert & Patricia Gussin Spiritan Division of Academic Programs Outstanding Faculty Award (2012) Distinguished Teaching Fellow, Eastern Communication Association (2011) Donald Eckroyd Award for Scholarly Excellence, Pennsylvania Communication Association (2011) National States Advisory Council Scholar of the Year Award (2010) Presidential Award for Excellence in Service to the Mission, Duquesne University (2010) McAnulty College and Graduate School Faculty Award for Service, Duquesne University

3

(2010) Elected to Phi Kappa Phi Honor Society, Duquesne University (2009) Harvey Kelly Award for Teaching Excellence, Pennsylvania Communication Association (2009) Presidential Award for Excellence in Teaching, Duquesne University (2009) McAnulty College and Graduate School Faculty Award for Teaching Excellence,

Duquesne University (2007) Eugene P. Beard Award for Leadership in Ethics (Duquesne University) (2006) Carroll Arnold Distinguished Service Award, Pennsylvania Communication Association (2004) Top paper panel in the Religious Communication Studies Division of the Religious

Communication Association (with Eric Grabowsky) for paper titled “The Internship: Praxis Education in the Catholic Tradition”

(1986) Top student paper award in the Interpersonal Communication Division of the

International Communication Association for paper titled “Response Differences to Intimate Disclosures”

(1983) University-Wide Assistantship, University of Georgia,

Athens, Georgia (1982) Phi Beta Kappa (University of Georgia) (1979) National Merit Scholarship TEACHING Courses taught Duquesne University Department of Communication/ Department of Communication & Rhetorical Studies (Jan. 1992 - present) Exploring Leadership Communication (undergraduate students) Communication and Professional Civility (health communication/communication ethics class for physician assistant students) Seminar in Intercultural, Interpersonal, and Interreligious Dialogue (Integrated Honors Program) Exploring Interpersonal Communication (undergraduate; University Core Theme Area Social Justice) Exploring Intercultural Communication (undergraduate; University Core Theme Area Global Diversity) Communication and Gender (MA/undergraduate)

4

Communication Ethics and Professional Civility (MA students) Health Care Communication Ethics (graduate; face-to-face and hybrid—face to face combined with on-line—versions) Organizational Communication (MA/undergraduate) Organizational Communication (on-line course, School of Leadership and Professional Advancement program) Organizational Communication for Leaders (Masters of Leadership and Liberal Studies—MLLS—students, face-to-face and on-line course, School of Leadership and Professional Advancement) Organizational Communication for Sports Leadership (MLLS students, face-to-face and on-line course, School of Leadership and Professional Advancement program) Leading Across Cultures: International Communication (Master of Science in Global Leadership—MSGL—students, on-line course, School of Leadership and Professional Advancement program) Rhetoric and Philosophy of Organizational Communication (PhD/MA students) Philosophy of Interpersonal Communication (PhD/MA students) Communication Ethics (undergraduate students, Saturday College program, face-to-face and on-line) Interpersonal Communication and Leadership (MLLS students, School of Leadership and Professional Advancement program) Communication Management (undergraduate adult students in School of Leadership and Professional Advancement program) Theory and Practice of Group Discussion (graduate/undergraduate) Communication Research Methods/Communication Research and Evidence (graduate/undergraduate) Theory and Practice of Interpersonal Communication (graduate/undergraduate; also in School of

Leadership and Professional Advancement program) Theory and Practice of Organizational Communication (graduate/undergraduate) Human Communication and Society (undergraduate) Intercultural Communication (graduate/undergraduate) Cultural Perspectives: Intercultural Communication (Integrated Honors Program) Public Speaking (undergraduate) Public Speaking (undergraduate; Robert and Patricia Gussin Spiritan Division program) Introduction to Interpersonal Communication (undergraduate) Introduction to Intercultural Communication (undergraduate; Robert and Patricia Gussin Spiritan Division program) University of Wisconsin Department of Communication Arts (Aug. 1984 - Dec. 1991) (all undergraduate) Introduction to Public Speaking Fundamentals of Public Speaking Informative Speaking (Module course) Theory and Practice of Small Group Discussion (Teaching Assistant and independent sections) Theory and Practice of Persuasion (Teaching Assistant)

5

Communication and Human Behavior Introduction to Interpersonal Communication (Teaching Assistant) College of St. Francis (Joliet, Illinois; adjunct faculty position in Madison, Wisconsin, Fall 1989) Interpersonal Communication (adult undergraduate students) University of Wisconsin Extension Communication Program Workshops (Fall 1988 - Spring 1990; adult employees of area businesses) Improving Peer Relations on the Job Interpersonal Communication Self-Concept, Self-Esteem, and Communication Farm and Industry Short Course Program, University of Wisconsin-Madison Public Speaking (Spring, 1991) (undergraduates) University of Georgia Speech Communication Department (Aug. 1982 - May 1984) Public Speaking (undergraduates) ACADEMIC ADVISEMENT Undergraduate advisees: 202 Graduate advisees: 45 Ph. D. Dissertations Directed: Complete

Jennifer Jones—Fall 2012–present—completed Spring 2014 Bonnie Reese—Fall 2010–completed Fall 2012 Georgia Bedford—Fall 2009—completed Summer 2012 Catherine Fitzwilliams—Fall 2008—completed Summer 2009 Joe DeCrosta—Spring 2007–present—completed Spring 2014 Leeanne M. Bell—Spring 2006—completed Spring 2007 Eric Grabowsky—Spring 2005–completed Fall 2010 Susan Kapusta—Spring 2005—completed Fall 2006 Danielle Blackburn—Spring 2004–completed Spring 2010

Colleen Burke Deisler—Spring 2004—completed Summer 2005 Maria Davidson—Spring 2004—completed Spring 2006 Linda Janus—Spring 2004–completed Fall 2009 Richard Mills—Spring 2004—completed Summer 2006 Nancy Mills—Spring 2004–completed Summer 2006 Laurie Moroco—Spring 2004–completed Fall 2005 Elesha Ruminski (co-directed)—Spring 2004—completed Summer 2006 Fr. John Amankwah—Spring 2002—completed Spring 2005 Fr. Andre Quenum—Spring 2002—successful defense Summer 2004; completed degree 2007

6

Steve Urbanski (co-directed)—Spring 2002—completed Spring 2004 Ph. D. Dissertations Directed : In Progress

Joshua Hill—Fall 2015–present—active Richard Talbert—Fall 2014–present—active Monale Alemika—Fall 2013–present—active Dila Erdogdu—Fall 2012–present—active Randy Rossi—Spring 2010–present—active

D. H.C. E. Projects Directed Fr. Ben Faneye—Spring 2004—completed Spring 2004 Ph.D. Dissertations (Committee Member)

Kristen Jenkins Hark—Fall 2013–present—completed Fall 2014 Nicholas Pertler—Fall 2013–present—completed Fall 2014 Nancy L. McNeal—Summer 2012–present—active (Ed.D. degree; I was asked to serve

on her committee) Brian Gilchrist—Spring 2012–completed Spring 2013

Beth Walter—Spring 2012–completed Spring 2014 Randy Cole—Spring 2012–completed Spring 2013 Jill Seibert Burk—Spring 2011–completed Spring 2014 Joel Ward—Spring 2011–present—completed Fall 2014 Anthony Wachs—Spring 2011–present—completed Spring 2012 Celeste Grayson Seymour—Spring 2011—completed Summer 2012 Kenneth Bohl—Spring 2011–present—completed Spring 2012 Jennifer Brunner—Fall 2011–present—completed Spring 2012 Paul Lucas—Fall 2011–present—completed Summer 2012 Jill Dishart Leontiadis—Fall 2010–present—completed Fall 2014 Linda Coleman—Spring 2009–completed Spring 2011 Mandy Dlugos—Spring 2009–present—active Cyril Latzoo—Spring 2009–present—inactive Jeremy Langett—Spring 2009–completed Spring 2010 Stephanie Selker—Spring 2009–completed Spring 2011 Dorene Ciletti—Spring 2007–completed Summer 2009 Fendrich Clark—Spring 2007–completed Spring 2009 Rachel Kosko—Spring 2007–present—completed Summer 2015 Fadouah Loudiy—Spring 2007–completed Fall 2010 Craig Maier—Spring 2007–completed Summer 2008

Marilyn Gilreath—Spring 2006–present—active Steve Kriss—Spring 2006–present—active Denise Murphy-Gerber—Spring 2006–completed Summer 2012 Reshme Sen—Spring 2006–completed Fall 2007 Brent Sleasman—Spring 2006—completed Fall 2007 Casey Slott—Spring 2006–completed Spring 2010

7

Cory Williams—Spring 2006–Fall 2007—completed Fall 2007 Loubna El Abbadi—Spring 2005–present—inactive Ed Arke—Spring 2004—completed Summer 2005 (School of Education: IDPEL/ILEAD

program; this student requested that I be on his committee) Marie Baker-Ohler—Spring 2004—completed Summer 2005 Fr. Cornelius Chux—Spring 2004–completed Summer 2006 S. Alyssa Groom—Spring 2004–completed Spring 2005 Junya Hirano—Spring 2004–present—inactive Fr. Anthony Naaeke—Spring 2004—completed Fall 2004

Frank Rybicki—Spring 2004–Summer 2004—completed Summer 2004 Lynda Schaaf—Spring 2004–completed Summer 2005 Fr. (Augustine) Tae Woo—Spring 2004—completed Summer 2008

M.A. Theses

Fall/Spring, 2000: Director, Masters Thesis, Siegmund Fuchs Spring, 1999: Director, Masters Thesis, Steve Kriss Spring, 1999: Director, Masters Thesis, Alyssa Ritz Spring, 1999: Director, Masters Thesis, Nancy Mills Spring, 1997: Served on Masters Thesis committee for Gayla VanDenBosche. Spring, 1995: Served on Masters Thesis committee for Carole Gilardi. Spring, 1994/Summer, 1994: Served on Masters Thesis committee for Tom Koenig

Fall, 1993 - Spring, 1995: Served on Masters Thesis committee for Patricia Jurczak SCHOLARSHIP Scholarly Book Fritz, J. M. H. (2013). Professional civility: Communicative virtue at work. New York: Peter Lang. Edited Scholarly Books Omdahl, B. L., & Fritz, J. M. H. (Eds.) (2012). Problematic relationships in the workplace, volume 2. New York: Peter Lang. Groom, S. A., & Fritz, J. M. H. (2012). Communication ethics and crisis: Negotiating differences in public and private spheres. Madison, NJ: Fairleigh Dickinson University Press. Fritz, J. M. H., & Omdahl, B. L. (Eds.) (2006). Problematic relationships in the workplace. New York: Peter Lang. Refereed Scholarly Articles (Non-pedagogical)

8

Longman, K. A., O'Connor, C. M., Wikkerink, R. J., & Fritz, J. M. H. (forthcoming). Leadership in Christian higher education: The centrality of relationships, authenticity, and communicative influence. Journal of Communication and Religion. Maier, C. T., O'Neil, N. B., & Fritz, J. M. H. (2014). Who reads Catholic newspapers?: Exploring readership in a changing industry. Journal of Media and Religion, 13(3), 153–169. Fritz, J. M. H. (2014). Researching workplace relationships: What can we learn from qualitative organizational studies? Journal of Social and Personal Relationships, 31, 460–466. Fritz, J. M. H., O’Neil, N. B., Popp, A. M., Williams, C. D., & Arnett, R. C. (2013). The influence of supervisory behavioral integrity on intent to comply with organizational ethical standards and organizational commitment. Journal of Business Ethics, 114, 251–263. Woods, R. H., Badzinski, D. M., Fritz, J. M. H., & Yeates, S. E. (2012). The “ideal professor” and gender effects in Christian higher education. Christian Higher Education, 11, 158–176. Arnett, R. C., Bell, L. M., & Fritz, J. M. H. (2010). Dialogic learning as first principle in communication ethics. Atlantic Journal of Communication, 18, 111–126. Arnett, R. C., Fritz, J. H., & Holba, A. (2007). The rhetorical turn to Otherness: Otherwise than humanism. Cosmos and History: The Journal of Natural and Social Philosophy, 3, 115–133. Fritz, J. M. H. (2002). How do I dislike thee? Let me count the ways: Constructing impressions of troublesome others at work. Management Communication Quarterly, 15, 410–438. Cini, M., & Fritz, J. M. H. (2002). Leadership development in adult learners. Journal of Leadership Research, 4. http://www.leadershipstudies.org/journal/Volume_4_Dec_2002/leadership_development_in_adult.htm Arnett, R. C., & Fritz, J. M. H. (1999). Departmental excellence: Constituencies in tension. Journal of the Association for Communication Administration, 28, 19–26. Fritz, J. M. H., Arnett, R. C., & Conkel, M. (1999). Organizational ethical standards and organizational commitment. Journal of Business Ethics, 20, 289–299. Fritz, J. (1997). Curricular fidelity, diversity with connection: The Duquesne experiment. Journal of the Association for Communication Administration, 26,. Fritz, J. H. (1997). Men's and women's organizational peer relationships: A comparison. Journal of Business Communication, 34, 27–46.

9

Fritz, J. M. H. (1997). Responses to unpleasant work relationships. Communication Research Reports, 14, 302–311. Cini, M., & Fritz, J. (1997). Predicting commitment in adult and traditional-age students: Applying Rusbult’s investment model to the study of retention. Journal of Public Management and Social Policy, 3, 66–76. Fritz, J. (1995). Feminist perspectives, structuration theory, and compliance gaining: An exploratory integration. Speaker and Gavel, 32, 38–54. Boiarsky, G., & Fritz, J. (1995). Television and values socialization: A symbolic interactionist perspective. Journal of Mediated Communication, 10, 1–28. Fritz, J. H. (1994). Responses to intimate disclosures: Motivational differences of high and low self-monitors. Journal of Mediated Communication, 9 (3), 17–34. Dillard, J. P., Segrin, C., & Harden, J. M. (1989). Primary and secondary goals in the production of interpersonal influence messages. Communication Monographs, 56, 19–38. Scholarly Book Chapters (Invited and Refereed) Fritz, J. M. H. (forthcoming). Communication ethics. In N. Snow (Ed.), Oxford handbook of virtue. New York: Oxford University Press. Fritz, J. M. H. (2014). Organization as Other: Professional civility as communicative care for institutions. In R. C. Arnett & P. Arneson (Eds.), Philosophy of communication ethics: Alterity and the Other (pp. 215–231). Madison, NJ: Fairleigh Dickinson University Press. Fritz, J. M. H. (2014). Professional civility: Creating a culture of leadership. In C. B. Illés, A. Dunay, & A. Słocińska (Eds.),New Trends in Management in the 21st Century (pp. 237–244). Częstochowa, Poland: Czestochowa University of Technology. Fritz, J. M. H. (2014). Organizational misbehavior. In L. M. Crothers & J. Lipinski (Eds.), Bullying in the workplace: Symptoms, causes and remedies (pp. 3–16). New York: Routledge/Taylor & Francis. Fritz, J. M. H. (2013). Ethics matters: Why ethical communication makes a difference in today’s workplace. In J. Wrench (Ed.), Workplace communication for the 21st century: Tools and strategies that impact the bottom line (pp. 39–60). Santa Barbara, CA: Praeger. Fritz, J. M. H. (2013). A prophecy fulfilled: George MacDonald and Evangelical popular culture. In R. Woods (Ed.), Evangelicals and popular culture. (pp. 36–53). Santa Barbara, CA: Praeger.

10

Fritz, J. M. H. (2012). Inspiration and motivation: If that reality star can do it, so can I. In W. Wyatt & K. Bunton (Eds.), The ethics of reality TV: A philosophical examination (pp. 93–109). New York: Continuum. Fritz, J. M. H. (2012). Women’s communicative leadership in higher education. In Ruminski, E., & A. Holba (Eds.), Communicative understandings of women's leadership development: From ceilings of glass to labyrinth paths (pp. 9–35). Lanham, MD: Lexington Books. Fritz, J. M. H. (2009). Rudeness and incivility in the workplace. In Wright, S., & Morrison, R. (Eds.), Friends and enemies in organizations: A work psychology perspective (pp. 168–194). Hampshire, UK: Palgrave-Macmillan. Arnett, R. C., & Fritz, J. M. H. (2003). Sustaining institutional ethics and integrity: Management in a postmodern moment. In Iltis, A. S. (Ed.), Institutional integrity in health care (pp. 41–71). Dordrecht: Kluwer. Scholarly Book Chapters (Contributed) Fritz, J. M. H. (2012). Protecting and promoting workplace relationships: Professional civility. In B. L. Omdahl & J. M. H. Fritz (Eds.), Problematic relationships in the workplace, volume 2 (pp. 257–266). New York: Peter Lang. Fritz, J. M. H. (2012). A review of concepts relevant to problematic relationships in the workplace. In B. L. Omdahl & J. M. H. Fritz (Eds.), Problematic relationships in the workplace, volume 2 (pp. 3–17). New York: Peter Lang. Groom, S. A., & Fritz, J. M. H. (2012). Introduction. In S. A. Groom & J. M. H. Fritz (Eds.), Communication ethics and crisis: Negotiating differences in public and private spheres (pp. 1–8). Madison, NJ: Fairleigh Dickinson University Press. Fritz, J. M. H. (2012). Interpersonal crisis communication in the workplace: Professional civility as ethical response to problematic interactions. In S. A. Groom & J. M. H. Fritz (Eds.), Communication ethics and crisis: Negotiating differences in public and private spheres (pp. 67–86). Madison, NJ: Fairleigh Dickinson University Press. Fritz, J. M. H. (2006). Typology of troublesome others at work: A follow-up investigation. In J. M. H. Fritz & B. L. Omdahl (Eds.), Problematic relationships in the workplace (pp. 21–46). New York: Peter Lang. Fritz, J. M. H., & Omdahl, B. L. (2006). Reduced job satisfaction, diminished commitment, and workplace cynicism as outcomes of negative work relationships. In J. M. H. Fritz & B. L. Omdahl (Eds.), Problematic relationships in the workplace (pp. 131–151). New York: Peter Lang.

11

Hess, J. A., Omdahl, B. L., & Fritz, J. M. H. (2006). Turning points in relationships with disliked coworkers. In J. M. H. Fritz & B. L. Omdahl (Eds.), Problematic relationships in the workplace (pp. 89–106). New York: Peter Lang. Omdahl, B. L., & Fritz, J. M. H. (2006). Effects of negative interpersonal relationships on stress and well being. In J. M. H. Fritz & B. L. Omdahl (Eds.), Problematic relationships in the workplace (pp. 109–130). New York: Peter Lang. Omdahl, B. L., & Fritz, J. M. H. (2006). Introduction. In J. M. H. Fritz & B. L. Omdahl (Eds.), Problematic relationships in the workplace (pp. xiii–xxi). New York: Peter Lang. Foreword to Scholarly Book Fritz, J. M. H. (2007). Foreword. In Amankwah, J., Dialogue: The Church and the voice of the other (pp. ix–xiv). Berlin: Peter Lang. Invited Scholarly Articles

Fritz, J. M. H. (forthcoming). Leadership, Levinas, and professional civility: A response to Jones. Leadership and the Humanities. Fritz, J. M. H. (forthcoming). Fr. Vincent Donovan: A Spiritan for today. Spiritan Horizons, 10. Fritz, J. M. H. (2012). Infusing the curriculum: The Spiritan collection as institutional resource. Spiritan Horizons, 7, 67–74. Fritz, J. M. H., Bodenman, J. R., Jabro, A., & Mino, M. (2008). Herman Cohen’s legacy. Pennsylvania Scholars Series: Herman Cohen, 44–56. Fritz, J. M. H., & Sawicki, J. (2006). A framework for a Spiritan university. Spiritan Horizons, 1, 53–68. Fritz, J. M. H., & Roberts, K. G. (2006). Service learning in a new key: Service literacy as constitutive of praxis, identity, and community. Communication Annual, LXII, 5–21. Fritz, J. M. H. (2005). Contributions of Gerald M. Phillips to interpersonal communication. Pennsylvania Scholars Series: Gerald M. Phillips, 27–49. Fritz, J. M. H., Arnett, R. C., Ritter, D., & Ferrara, R. (2005). Moving forward, looking back: The specialist/generalist model as disciplinary guide for the 21st century. Communication Annual, LXI, 1–13. Fritz, J. H., Chapin, J., Gabrich, C., & Streiff, J. A. (2003). Reaching out to the historical moment/reaching in to the legacy of the past: Engaging change and continuity as the

12

Pennsylvania Communication Association moves into the 21st century. Pennsylvania Communication Annual, LVIII/LIX, 1–14. Contributed Scholarly Articles Fritz, J. M. H. (2010). Robert T. Oliver, standard bearer of the field of communication. Pennsylvania Scholars V: Robert T. Oliver, pp. 66–76. Fritz, J. M. H., & Burk, J. S. (2010). Introduction. Pennsylvania Scholars V: Robert T. Oliver, pp. 4–6. Refereed Pedagogical/Andragogical articles Arnett, R. C., McKendree, A., Fritz, J. M. H., & Roberts, K. G. (2008). Partnering with the business school: The business and professional communication course. Business Communication Quarterly, 71, 346–350. Grabowsky, E., & Fritz, J. M. H. (2007). The internship: Bridge between marketplace and liberal arts education in the Catholic tradition. Catholic Education: A Journal of Inquiry and Practice, 10, 436–448. Arnett, R. C., McKendree, A., Fritz, J. M. H., & Roberts, K. G. (2006). Persuasion in the school of business: Construction of a basic course in business and professional communication. In B. S. Hugenberg & L. W. Hugenberg (Eds.), Teaching ideas for the basic communication course, 10, 17–24. Dubuque, IA: Kendall/Hunt Publishing Company. Arnett, R. C., & Fritz, J. M. H. (2001). Communication and professional civility as a basic service course: Dialogic praxis between departments and situated in an academic home. Basic Communication Course Annual, 13, 174–206. Fritz, J. M., & Cini, M. A. (1999). Adult education as intercultural communication. Journal on Excellence in College Teaching, 10(2), 53–78. Fritz, J. H., & Frank, R. E. (1997). Socialization to a teaching narrative through mentoring, pedagogy and journaling in a teaching practicum. Journal of Graduate Teaching Assistant Development, 4, 71-79. Cini, M. A., & Fritz, J. M. H. (1997). Organizational leadership and professional communication: Dovetailing theory with praxis for adult learners. A Leadership Journal: Women in Leadership—Sharing the Vision, 2, 133–138. Invited Pedagogical Book Chapters Fritz, J. M. H. (forthcoming). Intercultural communication: A Christian perspective. In S.

13

Croucher (Ed.), Global perspectives on intercultural communication. Fritz, J. M. H. (forthcoming). Listening in the organizational context. In M. Stoltz, K. Sodowksy, & C. Cates (Eds.), Listening across lives. Dubuque, IA: Kendall Hunt. Fritz, J. M. H. (2010). Christian approaches to communication scholarship and pedagogy. In D. Cali (Ed.). Faith and the media: Reflections by Christian communicators (pp. 77–95). Mahwah, NJ: Paulist Press. Encyclopedia Entries

Fritz, J. M. H. (in press). Incivility/civility. In C. Berger & M. Roloff (Eds.), International encyclopedia of organizational communication. Hoboken, NJ: Wiley-Blackwell. Fritz, J. M. H. (in press). Interpersonal communication ethics. In C. Berger & M. Roloff (Eds.), International encyclopedia of interpersonal communication. Hoboken, NJ: Wiley-Blackwell. DeIuliis, D., & Fritz, J. (2014). Wikis and collaborative project Web sites. In K. Harvey (Ed.), Encyclopedia of social media and politics. (Vol. 24, pp. 1389-1390). Thousand Oaks, CA: Sage. DeIuliis, D., & Fritz, J. (2014). User-generated content. In K. Harvey (Ed.), Encyclopedia of social media and politics. (Vol. 22, pp. 1313-1315). Thousand Oaks, CA: Sage. Fritz, J. H. (2010). Socialization. In R. Jackson (Ed.), Encyclopedia of identity (pp. 753–755). Thousand Oaks, CA: Sage. Scholarly Book for Use in Classroom Arnett, R. C., Fritz, J. M. H., & Bell, L. M. (2009). Communication ethics literacy: Dialogue and difference. Thousand Oaks, CA: Sage. Textbook Chapters Miller, V., Callies, L. N., & Fritz, J. M. H. (2002). Socialization. In Donohue, W. A., & Massi, L. L. (Eds.), Communicating and connecting: The functions of human communication (2nd Ed.) (pp. 101–119). Dubuque, IA: Kendall/Hunt. Fritz, J., & Miller, V. (1996). Socialization. In Donohue, W. A., & Cai, D. (Eds.), Communicating and connecting: The functions of human communication (pp. 149–171). Fort Worth, TX: Harcourt Brace College Publishers. Conference Proceedings Cini, M. A., & Fritz, J. M. H. (2000, March). Faculty perceptions of accelerated and traditional

14

course formats. In K. P. King & T. R. Ferro (Eds.), Proceedings of the Eastern Regional Adult Education Research Conference, University Park, PA. Edwards, C., & Fritz, J. M. H. (1997, April). Evaluation of three educational on-line delivery approaches. Proceedings of the Midsouth Instructional Technology Conference, Murfreesboro, TN. Reviews (books, software) Review of The Ethics of journalism: individual, institutional and cultural influences, ed. by Wendy N. Wyatt. I. B. Tauris/Reuters Institute for the Study of Journalism, University of Oxford, 2014. Choice. Fritz, J. M. H. (2014). (Review of Croucher, Stephen M., & Harris, Tina M. [Eds.] [2012]. Religion & communication: An anthology of extensions in theory, research, & method. Bern/New York: Peter Lang.) Mass Communication and Society. Review of Digital religion: understanding religious practice in new media worlds, ed. by Heidi A. Campbell. Routledge, 2013. Choice. Review of. Fantasy and belief: alternative religions, popular narratives and digital cultures, by Danielle Kirby. Equinox, 2013. Choice. Review of Media and public shaming: drawing the boundaries of disclosure, ed. by Julian Petley. Oxford/I. B. Tauris, 2013. Choice. Fritz, J. M. H. (2011). Casuistry: Case-based reasoning for the ethical journalist. (Review of Boeyink, D. E., & Borden, S. L. [2010]. Making hard choices in journalism ethics: Cases and practice. New York: Routledge.) Journal of Mass Media Ethics, 26, 88–92. Harden, J. (1992). Resampling stats: Probability and statistics a radically different way. News Computing Journal, 8(4), 45–56. Harden, J. (1991). Review of Dancing in the Dark: Youth, Popular Culture, and the Electronic Media. By Quentin Schultze, Roy M. Anker, James D. Bratt, William D. Roanowski, John W. Worst, & Lambert Zuidervaart (Grand Rapids: Eerdmans, 1991). The Crucible, 1(4), 29–31. Editorials Harden, J. (1991). Editorial: Challenges to our generation—The call to unity through diversity. The Crucible, 1(3), 1–2.

15

Popular Press/Service Publications Fritz, J. M. H. (February, 2014). Regardless of age, romance endures. Pittsburgh Catholic. Fritz, J. M. H. (September 20, 2013). Professional civility: Tame the tongue and increase productivity. Pittsburgh Business Times. http://www.bizjournals.com/pittsburgh/print-edition/2013/09/20/professional-civility-tame-the-tongue.html Fritz, J. M. H. (December 14, 2012). Avoid the folly: Staying civil this holiday season. Pittsburgh Catholic, 7. Fritz, J. M. H. (September, 2011). Civility in the workplace. Spectra, 47(3), 11–14. Fritz, J. M. H. (April, 2011). Civility begins at home. Pittsburgh Catholic. Fritz, J. M. H. (Spring, 2009). Traditional tunes in the South Hills. IN Bethel Park, 12. Fritz, J. M. H. (Winter, 2008). Successful alumna proves value of liberal arts education and sorority membership. Impressions, 4. Fritz, J. M. H. (Fall, 2008). Rolling Hills Ranch: An enduring equine legacy. South Fayette & Neighbors Magazine, 6-8; Bethel Park Courier, 4–6. Fritz, J. H. (2004). Never too much of a good thing: Collecting as a hobby. Monroeville Magazine, Winter 2004, 10–11. Fritz, J. H. (1999). Teaching developed by home-based entrepreneur. Upper St. Clair Today, Winter, 79. Fritz, J. (1996). Becoming an organizational member: The socialization process. Upper St. Clair Today, January, 22–23. Newsletter Publications McDowell, C., McKendree, A., & Fritz, J. H. (2009). Advancing the discipline through communication leadership. Spectra, 44(9), 6–7. Beverly Heights United Presbyterian Church: Three publications in newsletter (The Bridge); contribution to church’s 75th anniversary publication Convention Papers/Panel Participation

Fritz, J. M. H. (2015, October) Rhetoric and virtue ethics. Paper presented at the annual meeting of the Pennsylvania Communication Association, York, PA

16

Fritz, J. M. H. (2015, June). Word of the Spirit, breath of life: Poetry as enlivened meaning. Paper presented at the Second Biennial Philosophy of Communication Conference, Pittsburgh, PA Fritz, J. M. H. (2015, April). Creative teaching and learning in a service course classroom: Reflections on a curricular requirement for physician assistants. Paper presented at the meeting of the Eastern States Communication Association, Philadelphia, PA Fritz, J. M. H., & Arnett, R. C. (2015, April). Deliberating assessment: Contemporary considerations. Paper presented at the meeting of the Eastern States Communication Association, Philadelphia, PA Fritz, J. M. H. (2015, April). Philosophy of communication: Explorations at the undergraduate and graduate levels. Paper presented at the meeting of the Southern States Communication Association, Tampa, FL Fritz, J. M. H. (2014, November). Work and the professions: Professional civility as historically situated praxis. Paper presented at the meeting of the National Communication Association, Chicago, IL. Fritz, J. M. H. (2014, November). The presence of our past: A rhetoric of Catholic converts. Paper presented at the preconference of the Religious Communication Association. Fritz, J. M. H., Mullan, M., & Woods, R. H. (2014, November). From past to present in communication and religion: A topographical survey of JCR 1974–2012. Paper presented at the meeting of the National Communication Association, Chicago, IL. Fritz, J. M. H. (2014, November). Reflections on ‘Rethinking the Secular’: Implications for the communication classroom. Paper presented at the meeting of the National Communication Association, Chicago, IL. Fritz, J. M. H. (2014, October). Leadership as emotional labor meets professional civility. Paper presented at the meeting of the International Leadership Association, San Diego, CA. Fritz, J. M. H. (2014, September). Integrating The Seven Storey Mountain into an honors class in intercultural, interreligious, and interpersonal dialogue. Paper presented at the meeting of the Pennsylvania Communication Association, Pittsburgh, PA. Fritz, J. M. H. (2014, April). From dissent and divergence to a lively convergence: The event of teaching as embodied scholarship. Paper presented at the meeting of the Eastern Communication Association, Providence, RI.

17

Fritz, J. M. H. (2014, April). The philosophy and ethics of assessment: Imagining the future through the lens of communicative praxis. Paper presented at the meeting of the Southern States Communication Association, New Orleans, LA. Fritz, J. M. H. (2014, April). The phenomenology of Bluegrass music. Paper presented at the meeting of the Southern States Communication Association, New Orleans, LA.

Fritz, J. M. H. (2014, April). Civility, conversation and virtue ethics: Imagining the future of interpersonal communication. Paper presented at the meeting of the Southern States Communication Association, New Orleans, LA. Fritz, J. M. H. (2013, November). Exploring goods of student-instructor self-disclosure: From the undergraduate classroom to the Ph.D. mentoring context. Paper presented at the meeting of the National Communication Association, Washington, D. C. Fritz, J. M. H. (2013, June). Integrated marketing communication, Catholic education, and the public sphere: Intersections and implications. Paper presented at the 2nd Biennial Integrated Marketing Communication Conference (IMC and the Polis), Wilmington, N.C. Fritz, J. M. H. (2013, April). Communicative consequences of attending to the organization as Other: Administrative insights. Paper presented at the meeting of the Southern States Communication Association, Louisville, KY. Campbell, K., & Fritz, J. M. H. (2013, April). Scenario based training as embodied communicative praxis: Confluence of education and communication. Paper presented at the meeting of the Eastern Communication Association, Pittsburgh, PA. Fritz, J. M. H. (2012, November). Building community between theoretical/conceptual domains: Family-organization fusion. Paper presented at the meeting of the National Communication Association, Orlando. Fritz, J. M. H. (2012, November). Exploring online education as the work of community building. Paper presented at the meeting of the National Communication Association, Orlando. Fritz, J. M. H. (2012, November). A review of concepts relevant to problematic relationships in the workplace. Paper presented at the meeting of the National Communication Association, Orlando. Fritz, J. M. H. (2012, June). Professional civility: Protecting and promoting the organization as local home. Paper presented at the 12th National Communication Ethics conference, Pittsburgh, PA. Fritz, J. M. H. (2012, April). Professional civility in the workplace. Paper presented at the meeting of the Eastern Communication Association, Cambridge, MA.

18

Fritz, J. M. H. (2012, April). Flannery O’Connor’s rhetoric of death and resurrection. Paper presented at the meeting of the Southern States Communication Association, San Antonio, TX. Fritz, J. M. H. (2012, April). Partnering with external constituencies: Curricular extension and innovation. Paper presented at the meeting of the Southern States Communication Association, San Antonio, TX. Fritz, J. M. H. (2011, November). Mentoring as narrative “voice”: Mentoring relationships in two Scottish novels of George MacDonald. Paper presented at the meeting of the National Communication Association, New Orleans, LA. Fritz, J. M. H. (2011, October). Women’s communicative leadership in higher education as care for institutions: Resisting problematic interpersonal interactions in the workplace. Paper presented at the meeting of the International Leadership Association, London, UK. McKendree, A., Marinchak, C. M., & Fritz, J. M. H. (2011, June). The role of Coordinated Management of Meaning and Integrated Marketing Communication in shaping disciplinary identity. Paper presented at the inaugural Integrated Marketing Communication conference, Wilmington, NC. Fritz, J. M. H. (2011, April). Service literacy from an andragogical perspective. Paper presented at the meeting of the Eastern Communication Association, Arlington, VA. Fritz, J. M. H. (2011, April). Professional civility as communicative power: Institutional implications. Paper presented at the meeting of the Eastern Communication Association, Arlington, VA. Arnett, R. C., & Fritz, J. M. H. (2011, March). Assessment as dramatic confession: Performative elements of communication administration. Paper presented at the meeting of the Southern States Communication Association, Little Rock. Fritz, J. M. H. (2011, March). Traditions and trends: Faculty senates, administration, and professional civility. Paper presented at the meeting of the Southern States Communication Association, Little Rock. Fritz, J. M. H., Juola, P., Cochran, E., Colecchia, F., Conti, N., Sawicki, J., & Labriola, A. (2010, November). Humility, wonder, and joy: Forensic Humanities as a liberal arts emphasis. Paper presented at the 11th Annual Conference of the Center for Ethics and Culture (Younger than Sin), University of Notre Dame, Notre Dame, IN. Fritz, J. M. H. (2010, November). George MacDonald: Bridge to 21st century popular culture’s understanding of relationships as sites of spiritual growth. Paper presented at the joint meetings

19

of the Religious Communication Association and the National Communication Association, San Francisco. Fritz, J. M. H. (2010, November). Women’s communicative leadership in higher education. Paper presented at the meeting of the National Communication Association, San Francisco. Fritz, J. M. H. (2009, November). A discourse of stability and change: Professional incivility meets the communicative virtue of professional civility. Paper presented at the meeting of the National Communication Association, Chicago. Fritz, J. M. H. (2008, November). Embodied elements of mission. Paper presented at the meeting of the National Communication Association, San Diego.

Fritz, J. M. H. (2008, November). George MacDonald’s vision of the family: Searching for—and finding—fairest love. Paper presented at the 9th Annual Conference of the Center for Ethics and Culture (The Family: Searching for Fairest Love), University of Notre Dame, Notre Dame, IN.

Fritz, J. H., McDowell, C., & Arnett, R. C. (2008, October). Public speaking and the development of public discourse through worldviews. Paper presented at the meeting of the Pennsylvania Communication Association, Fogelsville, PA.

Phillips, K., & Fritz, J. M. H. (2008, October). Communication ethics and the “good” of learning: The on-line context. Paper presented at the meeting of the Pennsylvania Communication Association, Fogelsville, PA.

Bedford, G., & Fritz, J. M. H. (2008, October). Adult education: A phenomenological exploration. Paper presented at the meeting of the Society for Phenomenology and the Human Sciences, Pittsburgh.

Arnett, R. C., Fritz, J. M. H., & Bell, L. M. (2008, June). Communication ethics in crisis communication: The importance of dialogue and difference. Paper presented at the 10th National Communication Ethics Conference, Pittsburgh, PA.

Arnett, R. C., Bell, L. M., & Fritz, J. M. H. (2008, June). A dialogic communication ethics theory: Embracing difference in public and private spheres. Paper presented at the 10th National Communication Ethics Conference, Pittsburgh, PA.

Fritz, J. M. H. (2008, June). Crisis communication in the workplace: Professional civility as ethical response to problematic interactions. Paper presented at the 10th National Communication Ethics Conference, Pittsburgh, PA.

Garrett, E., McDowell, C., Cesareo, F., & Fritz, J. M. H. (2008, May). Learning communities as embodied mission praxis: The case of Duquesne University. Paper presented at the meeting of the Eastern Communication Association, Pittsburgh, PA.

20

Arnett, R. C., Fritz, J. M. H., & Bell, L. M. (2008, May). Communication ethics: Making a difference in the marketplace of ideas. Paper presented at the meeting of the Eastern Communication Association, Pittsburgh, PA.

Cook, M., Persuit, J., & Fritz, J. H. (2008, May). Leadership praxis through sorority and fraternity participation: Philosophical foundations and lived experience. Paper presented at the meeting of the Eastern Communication Association, Pittsburgh, PA.

Arnett, R. C., Fritz, J. M. H., & Bell, L. M. (2008, April). Communicating to change the human condition in the marketplace: From technique to the “good” of integration for a dialogic integrated marketing communication ethic. Paper presented at the meeting of the Southern States Communication Association, Savannah, GA.

Arnett, R. C., Fritz, J. M. H., & Bell, L. M. (2007, November). Intercultural communication ethics: Before the conversation begins. Paper presented at the 8th Annual Conference of the Center for Ethics and Culture (The Dialogue of Cultures), University of Notre Dame, Notre Dame, IN.

Fritz, J. M. H., & Arnett, R. C. (2007, November). Professional civility as communicative and rhetorical practice in organizations: Social style grounded in substance. Paper presented at the meeting of the National Communication Association, Chicago, IL. Fritz, J. M. H. (2007, November). Approaches to communication scholarship and pedagogy from a Christian perspective. Paper presented at the meeting of the Religious Communication Association, Chicago, IL. Fritz, J. M. H. (2007, October). Toward a theory of interpersonal justice. Paper presented at the meeting of the Pennsylvania Communication Association, State College, PA. Groom, S. A., Fritz, J. M. H., & Arnett, R. C. (2007, June). Examining organizational reputation and competitiveness from the inside-out: Theorizing “early warning signs” of productivity decline in organizations. Paper presented at the International Conference on Reputation, Brand, Identity & Competitiveness, Oslo, Norway. Fritz, J. M. H., & Bassett, D. (2007, April). On-line learning: Administrative and teaching experiences within the context of an adult education program. Paper presented at the meeting of the Eastern Communication Association, Providence, R. I. Fritz, J. M. H. (2007, March). Building relationships among majors around a community of ideas. Paper presented at the meeting of the Southern States Communication Association, Louisville, KY. Arnett, R. C., Bell, L. M., & Fritz, J. M. H. (2006, December). Learning as first principle: The “between” of dialogue and communication ethics. Paper presented at the 7th Annual Conference

21

of the Center for Ethics & Culture (Modernity: Yearning for the Infinite), University of Notre Dame, Notre Dame, IN. Fritz, J. M. H. (2006, November). Contributions of Gerald M. Phillips to interpersonal communication studies. Paper presented at the meeting of the National Communication Association, San Antonio, TX. Fritz, J. M. H., Bell, L. M., & Arnett, R. C. (2006, November). Communication ethics as site for connection and action: Metatheoretical perspectives. Paper presented at the meeting of the National Communication Association, San Antonio, TX. Fritz, J. M. H., Arnett, R. C., & Roberts, K. G. (2006, November). From mission to action: Praxis of recruitment, retention, and graduation. Paper presented at the meeting of the National Communication Association, San Antonio, TX. 50 Arnett, R. C., McKendree, A. G., Roberts, K. G., & Fritz, J. M. H. (2006, November). Persuasion in the School of Business: Construction of a basic course in business and professional communication. Paper presented at the meeting of the National Communication Association, San Antonio, TX. Fritz, J. M. H. (2006, October). Reflections on the rhetoric and philosophy of sorority association. Paper presented at the meeting of the Pennsylvania Communication Association, Beaver, PA. Omdahl, B. L., & Fritz, J. M. (2006, June). Coping with problematic relationships in the workplace: Strategies that reduce burnout. Paper presented at the meeting of the International Communication Association, Dresden International Congress Centre, Dresden, Germany. 53

Fritz, J. M. H. (2006, June). Provinciality of “goods” in a globalized institutional field: Philosophical resources for an ethical approach to interpersonal communication pedagogy in Christian religiously-Affiliated educational institutions. Paper presented at the National Communication Association Communication Ethics Conference, June 8-12, 2006, Pittsburgh, PA.

Arnett, R. C., Fritz, J. M. H., & Bell, L. M. (2006, April). Communication ethics and organizational leadership: Issues and practices. Paper presented at the meeting of the Central States Communication Association Annual Meeting, Indianapolis, IN.

Bell, L. M., Fritz, J. M. H., & Arnett, R. C. (2006, April). Promoting excellence in education through communication ethics. Paper presented at the meeting of the Southern States Communication Association Annual Meeting, Dallas, TX.

22

Fritz, J. M. H. (2005, November). Typology of troublesome workplace relationships: a replication. Paper presented at the meeting of the National Communication Association, Boston, MA.

Fritz, J. M. H. (2005, November). Perspectives on histories of the communication discipline. Paper presented at the meeting of the National Communication Association (Preconference on the History of the Field), Boston, MA.

Miller, V. D., Hart, Z. P., Dibble, J. & Fritz, J. M. H. (2005, November). Taking measure of socialization: Measurement issues in socialization research. Paper presented at the meeting of the National Communication Association, Boston, MA.

Fritz, J. M. H. (2005, October). A review of the history of oral interpretation in the 20th Century: Implications for communication and communities in a new century. Paper presented at the meeting of the Pennsylvania Communication Association, Mechanicsburg, PA. 60

Fritz, J. M. H., & Sawicki, J. (2005, September). A framework for a Spiritan University. Paper presented at the 6th Annual Conference of the Notre Dame Center for Ethics and Culture (Joy in the Truth: The Catholic University in the New Millenium), University of Notre Dame, Notre Dame, IN.

Arnett, R. C., & Fritz, J. M. H. (2005, July). The rhetorical turn: Eclipsing the darkness of the enlightenment. Paper presented at the Cambridge Third International Conference on New Directions in Humanities.

Fritz, J. M. H. (2005, May). The rhetoric of Catholic public life and thought: Toward a scholarly agenda. Paper presented at Inquiries into Rhetoric and Christian Tradition: A Conference, Chicago.

Arnett, R. C., & Fritz, J. M. H. (2004, November). Folksongs as situated voice in a culture of life. Paper presented at the 5th Annual Conference of the Notre Dame Center for Ethics and Culture (Epiphanies of Beauty: The Arts in a Post-Christian Culture), University of Notre Dame, Notre Dame, IN.

Fritz, J. M. H. (2004, November). Epiphanies of Beauty: Flannery O'Connor's short stories in the interpersonal communication classroom. Paper presented at the 5th Annual Conference of the Notre Dame Center for Ethics and Culture (Epiphanies of Beauty: The Arts in a Post-Christian Culture), University of Notre Dame, Notre Dame, IN.

Fritz, J. M. H., Williams, C., & Arnett, R. C. (2004, November). Moving forward, looking back: Replication and extension of a study of the influence of communication and adherence to expectations for appropriate business conduct on recognition of organizational ethical standards and commitment to the organization. Paper presented at the meeting of the National Communication Association, Chicago, IL.

23

Fritz, J. M. H., & Grabowsky, E. (2004, November). The internship: Praxis education in the Catholic tradition. Paper presented at the joint meetings of the Religious Communication Association Annual Convention and the National Communication Association.

Arnett, R. C., Fritz, J. M. H., Ferrara, R., & Ritter, D. (2004, October). The specialist/generalist model as disciplinary guide for the 21st century. Paper presented at the meeting of the Pennsylvania Communication Association, Sewickley, PA.

Fritz, J. M. H. (2004, October). Outcomes associated with a negative peer typology. Paper presented at the meeting of the Pennsylvania Communication Association, Sewickley, PA.

Omdahl, B. L., Fritz, J. M. H., & Hess, J. (2004, July). Strategy selection in difficult work relationships. Paper presented at the meeting of the International Association for Relationship Research, Madison, WI. 70 Fritz, J. H., Chapin, J., Gabrich, C., & Streiff, J. A. (2003, November). Reaching out to the historical moment/reaching in to the legacy of the past: Engaging change and continuity as the Pennsylvania Communication Association moves into the 21st century. Paper presented at the meeting of the National Communication Association, Miami, FL. Holba, A., Fritz, J. H., & Arnett, R. C. (2003, September). Engaging leisure: Encouraging the phenomenological enactment of the humanities in a rhetoric Ph.D. program. Paper presented at the 4th Annual Conference of the Center for Ethics & Culture (Formation and Renewal), University of Notre Dame, Notre Dame, IN. Arnett, R. C., Baker, M., & Fritz, J. M. H. (2003, April). Narrative as pragmatic performance. Paper presented at the meeting of the Eastern Communication Association, Pittsburgh. Fritz, J. M. H., & Arnett, R. C. (2003, April). Organizational mission, “spirit,” and organizational technology. Paper presented at the meeting of the Eastern Communication Association, Pittsburgh, PA. Hess, J., Omdahl, B. L., & Fritz, J. M. H. (2002, November). Turning points in relationships with disliked coworkers. Paper presented at the meeting of the National Communication Association, New Orleans, LA. Fritz, J. M. H., & Arnett, R. C. (2002, November). A culture of life: Giving life to institutions. Paper presented at the 3rd Annual Conference of the Center for Ethics and Culture (From Death to Life: Agendas for Reform), The Notre Dame Center for Ethics and Culture, Notre Dame, IN. Fritz, J. M. H. (2002, July). Walking the humanities into the marketplace: Unity of contraries in an undergraduate Communication & Rhetorical Studies curriculum. Paper presented at the Sixth International Conference On Social Values, July 3-5, 2002, University of Oxford, England.

24

Arnett, R. C., & Fritz, J. M. H. (2001, November). “Rooting” the communication ethics course in local soil: The case of Duquesne University. Paper presented at the meeting of the National Communication Association, Atlanta, GA. Fritz, J. M. H. (2001, November). The rhetoric of organizational communication. Paper presented at the meeting of the Eastern Communication Association, Portland, ME. Omdahl, B. L., & Fritz, J. M. H. (2000, November). A longitudinal exploration of emotional experience, burnout, and coping strategies in response to problematic interpersonal relationships at work. Paper presented at the meeting of the National Communication Association, Seattle, WA. 80 Fritz, J. M. H. (2000, November). A typology of unpleasant others at work: From the incompetent subordinate to Dilbert’s boss. Paper presented at the meeting of the National Communication Association, Seattle, WA. Cini, M., & Fritz, J. M. H. (2000, March). Faculty perceptions of accelerated and traditional course formats. Paper presented at the Eastern Regional Adult Education Research Conference, University Park, PA. Fritz, J. M. H. (1999, November). Educating adult students. Paper presented at the meeting of the National Communication Association, Chicago, IL. Fritz, J. M. H., & Arnett, R. C. (1999, November). A course in professional civility for physician assistants. Paper presented at the meeting of the National Communication Association, Chicago, IL. Fritz, J. M. H., & Arnett, R. C. (1999, November). Toward a new construct influencing communication at work: Work friendship orientation within the narrative organization. Paper presented at the meeting of the National Communication Association, Chicago, IL. Miller, V. D, Fritz, J. M. H., & Hart, Z. P. (1999, November). Introducing communication assessments into organizational socialization survey instruments. Paper presented at the meeting of the National Communication Association, Chicago, IL. Fritz, J. M. H., & Omdahl, B. L. (1998, November). Effects of negative peer interactions on organizational members’ outcomes. Paper presented at the meeting of the National Communication Association, New York, NY. Cini, M. A., & Fritz, J. M. H. (1998, March). How adults view leadership: Implications for leadership educators. Paper presented at the meeting of the Association for Leadership Educators, Charleston, SC. Fritz, J. M. H. (1997, November). Teaching evaluations: Know when to hold ’em, know when to

25

fold ’em. Paper presented at the meeting of the National Communication Association, Chicago, IL. Fritz, J. M. H. (1997, October). Civility and politeness: An examination and comparison of two concepts. Paper presented at the meeting of the Speech Communication Association of Pennsylvania, State College, PA. 90 Edwards, C., & Fritz, J. M. H. (1997, April). Evaluation of three educational on-line delivery approaches. Paper presented at the Midsouth Instructional Technology Conference, Murfreesboro, TN. Fritz, J. (1996, November). Closer to fine: The continued search for the fool-proof syllabus. Paper presented at the meeting of the Speech Communication Association, San Diego, CA. Fritz, J. (1996, November). Experience confronts theory: Nontraditional students and the Organizational Communication course. Paper presented at the meeting of the Speech Communication Association, San Diego, CA. Fritz, J. (1996, May). Negative peers II: Structure of types of negative work relationships and analysis of their perceived costs. Paper presented at the meeting of the International Communication Association, Chicago, IL. Cini, M., & Fritz, J. (1996, June). Be true to your school: Factors influencing commitment in college students. Presented at the Conference of the National Center on Postsecondary Teaching, Learning, and Assessment, State College, PA. Fritz, J. (1995, November). The best of both worlds: Using small groups to enhance individual learning in communication classes. Presented at the meeting of the Speech Communication Association, San Antonio, TX. Fritz, J. (1995, November). How do I dislike thee? Let me count the ways: An exploratory study of negative organizational relationships. Presented at the meeting of the Speech Communication Association, San Antonio, TX. Fritz, J. (1995, November). A teaching practicum: Using readings, mentoring, experience, and journaling to develop teaching assistants. Presented at the 5th National Conference on the Education and Employment of Graduate Teaching Assistants, Denver, CO. Frankwich, W., & Fritz, J. (1995, October). Media analysis of the Girl Scouts. Poster presented at the meeting of the Speech Communication Association of Pennsylvania, Pittsburgh, PA. Fritz, J. (1995, April). Men’s and women’s organizational peer relationships: A comparison. Paper presented at the meeting of the Eastern Communication Association, Pittsburgh, PA. 100

26

Dillard, J., & Fritz, J. (1995, February). Interpersonal relationships and organizational outcomes. Paper presented at the meeting of the Western Speech Communication Association, Portland, OR. Fritz, J. M. H. (1994, April). A test of a concern-communication-confidence model of organizational socialization. Paper presented at the meeting of the Eastern Communication Association, Washington, D.C. Fritz, J., & Dillard, J. (1994, November). The importance of peer relationships in organizational socialization. Presented at the meeting of the Speech Communication Association, New Orleans, LA. Harden, J. (1993, May). A concern-communication-confidence model of organizational socialization. Paper presented at the meeting of the International Communication Association, Washington, D.C. Harden, J. (1993, November). The older worker: Communication and perception in relationships. Paper presented at the meeting of the Speech Communication Association, Miami, FL. Harden, J. (1992, May). Structure and function of peer relationships: Preliminary findings. Paper presented at the meeting of the International Communication Association, Miami, FL. Bauman, I., & Harden, J. (1990, November). Politeness, power, and self-monitoring: Replication and extension of representational validity. Paper presented at the meeting of the Speech Communication Association, Chicago, IL. Boiarsky, G., & Harden, J. (1990, November). Television and values socialization: A symbolic interactionist perspective. Paper presented at the meeting of the Midwest Association for Public Opinion Research, Chicago, IL. Harden, J. (1989, October). Relationship development in organizational socialization. Paper presented at the 2nd Annual Organizational Communication Mini-Conference, East Lansing, MI. Harden, J. (1989, May). Organizational socialization, communication, and values: A theoretical investigation and proposal for research. Paper presented at the Annual Convention of the International Communication Association, San Francisco, CA. 110 Harden, J. (1988, May). A structurational approach to compliance-gaining: Conceptualization and proposal for investigation. Paper presented at the annual meeting of the International Communication Association, New Orleans, LA. Dillard, J.P., Segrin, C. & Harden, J. M. (1987, July). Goals and interpersonal influence. Paper presented at the 3rd International Conference on Language and Social Psychology, Bristol, UK.

27

Harden, J. (1986, May). Response differences to intimate disclosures. Presented at the Annual Convention of the International Communication Association, Chicago, IL. (Received Top Student Paper Award in Interpersonal Division) Weider-Hatfield, D., Donohue, W. A. & Harden, J. (1984, September). Preliminary results of a theory of mediator communicative competence. Presented at the Second National Conference on Peacemaking and Conflict Resolution, St. Louis, MO. 114 Invited Scholarly Presentations

Selected as Communication Studies Lecturer, Eastern University Department of Communication, Fall, 2012, Philadelphia, PA. Participant in National Communication Association CARD call: How to get Published: Turning your Convention Papers into a Publication. February 15, 2012. Invited presenter and keynote speaker for the Hope Faculty Development Seminar. Topic: Workplace Communication: The Good, the Bad, and the Ugly. Randolph-Macon College Ashland, Virginia. July 24-July 30, 2011. Keynote speaker at the Vatican Conference: The Power to Transform the World: Media and Communication Programs in Catholic Higher Education, July 19-21, 2010, Marquette University, Milwaukee, WI. Title of address: A Catholic Communication Program: Situated, Responsive, Distinctive. Fritz, J. M. H. (March, 2006). Christian voices in the public sphere: Articulating the good in a postmodern world. Callings conference, Mount St. Mary’s University (sponsored by a Lily grant; conference addressed issues of faith and communication as a vocation), Emmitsburg, MD. Fritz, J. M. H. (March, 2006). Dialectical tensions in curricula: Communication in universities and colleges with religious affiliations and religious communication in universities and colleges with no religious affiliation. Callings Conference, Mount St. Mary’s University (sponsored by a Lily grant; conference addressed issues of faith and communication as a vocation). Emmitsburg, MD. Miller, V., & Fritz, J. (1994, July). Operationalization and conceptualization of organizational socialization. Paper presented at the Annual Convention of the International Communication Association, Sydney, Australia. Invited Professional/Service Presentations Webinar: Virtue Approaches to Communication Ethics. Given to the Christianity and Communication Studies Network on July 14, 2015.

28

Keynote speaker for Leadership Faculty/Staff Development Conference, Frostburg State University, Frostburg, MD. Topic: Creating a Culture of Leadership: Communicating a Constructive Organizational Context. April 1, 2014 Presentation on Intercultural Communication for Pittsburgh Police Crisis Negotiations Task Force Training (9/24/13) Pennsylvania School Public Relations Association meeting presentation on Professional Civility in the Public Relations profession, May 8, 2013. Professional Civility Staff Workshop. Ursinus College, January 9, 2013 "Positive Communication: Professional Civility in Action (Practicing Professional Civility)." Workshop for Gumberg Library Staff, January 4, 2010 Inaugural Address for Lambda Pi Eta chapter, Villa Julie College, April 14, 2008 “Keeping Your Cool During Conflict at Work: The Practice of Professional Civility.” Presentation to Benesch, Friedlander, Coplan & Aronoff law firm, Columbus, OH, April 2, 2008 “Gen Xers, Boomers, and Millennials: Communicating effectively across generations at work.” Presentation to the Columbus American Marketing Association Professional Services Special Interest Group, April 1, 2008 Allegheny School District. Group dynamics. March 11, 2008 Allegheny School District. Interpersonal communication. January 8, 2008 Faculty of Community College of Allegheny County, Boyce Campus, November 11, 2006 Invited workshop/presentation on interpersonal communication skills. National Institute of Occupational Health and Safety, Pittsburgh, PA, October 17, 2006, 2 p.m. Invited presentation on Intercultural Diversity in the Workplace Intercultural Diversity Network, University of Pittsburgh: Invited speaker for talk/discussed entitled “RU2Wired?” October 11, 2006. Invited speaker: Clarion University’s Communication Department Student Communication Club, March, 2006 Nonverbal communication. Presentation to Youthtowne Young Summer Program of Our Lady of the Sacred Heart Catholic School, Pittsburgh

29

Communication ethics in organizations. Presentation to meeting of International Training in Communication chapter, Monday, March 8, 1999 "Organizational Change." Talk for Pittsburgh Council, 1997 "The World Wide Web: Black widow or dreamcatcher?" Presentation given at Peoples Library, New Kensington, Sept. 13, 1998, as a forum to initiate the Technology, Communications, and Community reading and discussion group program sponsored by the Pennsylvania Humanities Council "Wasteland or promised land? The effect of TV and the internet on children." Presentation given at Bethel Park Public Library, Sept. 30, 1997, as a forum to initiate the Technology, Communications, and Community reading and discussion group program sponsored by the Pennsylvania Humanities Council "Gender and communication in the workplace." Presentation given to Meyer-Darraugh, Buckler, Bebenek & Eck Law Firm, May 15, 1997 "Gender and communication in the workplace." Guest speaker for Meyer, Darragh, Buckler, Bebenek & Eck’s Women, Business, & Communication: A Seminar for Women in Business, April 17, 1997, Pittsburgh Presentation to the Organizational Development Forum of the American Society for Training and Development, Pittsburgh Chapter, January 14, 1997 (with R. C. Arnett). Topic: Organizational ethics and organizational commitment “How the Ethical Behavior of Organizations Influences Employee Commitment” (with Ronald C. Arnett) at the Forum meeting of Zenger Miller, 1997 Scholarship in progress

Troup, C. L., Fritz, J. H., & Arnett, R. C. Connecting rhetorical theory and practice in graduate education: A “Rhetoric of . . .” approach. To be submitted to Journal of the Association for Communication Administration. Fritz, J. M. H. Outcomes associated with a negative peer typology. (originally presented at the 2004 Pennsylvania Communication Association annual convention). Under revision. Miller, V. D., Hart, Z., Dibble, J., & Fritz, J. M. H. The measurement of communicative elements in organizational socialization. Under revision. Civility and Incivility: Communicative perspectives. Edited book project.

30

Practicing professional civility: Communication ethics in the workplace. Co-authored book project (with Ronald C. Arnett and Leeanne Bell McManus). Service learning: Philosophical perspectives. Co-authored book project (with Leeanne M. Bell McManus and Amanda McKendree). Service learning: Approaches and contexts. Co-edited book project with Leeanne Bell McManus and Amanda G. McKendree. Grants Assessment Mini-Grant, 2007-2008, for Integrated Marketing Communication curriculum (with S. Alyssa Groom, Kathleen Glenister Roberts, and N. Bell O’Neil) DEPARTMENT, COLLEGE, AND UNIVERSITY SERVICE

Department August 2006–present: Director, M.A. Program 2003-Present: Assessment Committee Chair 2001–2003: Liaison to SLPA-managed Corporate Communication Degree – Harrisburg Campus 1999–Present: Departmental liaison to SLPA 1999–present: Graduate Committee July 1997–present: Director of Undergraduate Studies for Communication (now Communication & Rhetorical Studies)

1997–1998: Graduate Mentoring Committee 1994–2010: Graduate RA & TA assignment committee 1994–present: Graduate admissions committee Undergraduate service Worked with Lambda Pi Eta Communication Honor Society group for 4-week public speaking curriculum at Holy Rosary School (October-November, 2007) Spring, 1994–2000: Faculty Advisor to Intercultural Communication Club

31

Fall, 1995–Spring, 1996: Faculty Advisor to student chapter of International Association of Business Communicators Fall, 1996–present: Coordinator of Introduction to Interpersonal Communication Course (now Exploring Interpersonal Communication; multi-section course)’ Fall 2008–Spring 2010: Coordinator of Exploring Intercultural Communication course (multi-section course)

Spring, 1998–Fall 1999: Chair, Theater Curriculum Committee

Department Search Committees

2013: Co-Chair, Philosophy of Communication/Corporate Communication/Integrated Marketing Communication position. 2011-2012: Co-Chair, Integrated Marketing Communication/Business & Professional Communication and Corporate Communication/Integrated Marketing/Philosophy of Communication positions and Advertising position. 2010–2011: Co-Chair, Rhetoric & Philosophy of Integrated Marketing Communication 2009–2010: Co-Chair, Integrated Marketing Communication/Business & Professional Communication and Corporate Communication/Integrated Marketing/Philosophy of Communication positions 2006–2007: Co-Chair, Integrated Marketing Communication/Business & Professional Communication position 2005–2006: Co-Chair, Philosophy of Communication position, Integrated Marketing Communication & Advertising position 2000: Co-chair, Interpersonal/Intercultural, Rhetoric and Argumentation, Rhetoric and Technology positions search committee 1999–2000: Co-chair, Interpersonal/Organizational Communication position search committee 1997–1998: Co-chair, Marketing /Organizational Communication position search committee

1997: Co-chair, Debate position search committee

32

1996–1998: Journalism search committee

1995–1996: Rhetoric search committee

1993: Rhetoric search committee

1993: Chair search committee

Other department service (representative selection) Departmental Program Review Committee Co-chair, 2011 Duquesne University Advertising Club Co-Advisor, 2007

Acting Co-chair (with Calvin Troup), Department of Communication & Rhetorical Studies, Summer 2006

1999: Chair, Multimedia Arts Undergraduate Degree committee; Multimedia Masters Degree committee

1998–1999: Chair, Theatre Arts Degree committee 1998: Member, Media Studies Degree Committee

1996–1997: Chair, department Middle States assessment committee.

1993: Curriculum revision committee.

1992–93: Coordinator of department faculty seminar.

University and McAnulty College Service

Faculty Senate Nominating Committee 2012 University Promotion & Tenure Committee Representative for “Documenting the Impact of Your Scholarship” workshop presented by Gumberg Library, May 5, 2011 Member, College Core Curriculum Revision Committee (2010–present) Co-Director, McAnulty College Forensics Emphasis (2010–present) 2008–2009 and 2009-2010: Center for Teaching Excellence Graduate Student Teaching Assistant Award Committee

33

Leader, CTE book discussion group, Faculty Incivility, February 23, 2009 Co-Chair, McAnulty College Forensics Emphasis Committee (2008-2009) Leader, CTE book discussion group, Faculty Incivility, September 29, 2008 Member, Director of Career Services Center search, April-May 2008 Co-presented (with James Wolford-Ulrich) seminar for School of Leadership and Professional Advancement instructors on defensive and supportive communication, January 31, 2008. Founder’s Day talk to staff: “Living the Spiritan Mission: Everyday Encounters with Life,” Tuesday, January 29, 2008. 2008–present: University Promotion and Tenure Committee Civility in the Professional World. Talk given as part of Duquesne University’s Civility: Community Matters Campaign, March 13, 2007 Participant in focus group for Office of Mission and Identity, February 19, 2007 Participant in Holy Rosary Middle School academic preparation day, February 8, 2007 2007–2009: President’s Advisory Council.

Faculty Advisor: Sigma Kappa sorority, 2006–present

2006-2007: Center for Teaching Excellence Graduate Student Teaching Assistant Award Committee

2006-2009: Editorial Board, Spiritan Horizons

2006–present: Advisory Board: Center for Spiritan Studies (Presidential appointment)

2005–2006, 2008–2009, 2009–2010: Center for Teaching Excellence Graduate Student Teaching Assistant Award Committee

2005-present: Advisory Board member, Spiritan Division of Academic Programs (University)

2004–present: Member of Student Life Forum

34

2002–2003: McAnulty College Committee on Cross-cultural Studies certificate

2001–present: Mistress of Ceremonies, now Robert & Patricia Gussin Spiritan Division of Academic Programs, Summer and Spring Awards Ceremonies 1997–present: McAnulty College Committee on International Education

1996: McAnulty College committee on Graduate Teaching Assistants

1995–1997: Faculty Senate Nominating Committee

1995–1997: Faculty Senate Committee on Curriculum

1995–1996: Faculty Senate Programs Committee

1995–1996: Academic Task Force: Other Resources Committee (Middle States)

Student-related

Continued service over the years: Floor programs --e.g., making Christmas cards with students (December, 2013), conversations with students over lunch (Spring 2013), discussion of diversity issues (September 2013), lecture to ESL students (January, 2014), and many others since 2010. Floor Program for Assumption Hall on Summer Internships and Work Relations (April 26, 2010) Assumption Hall Floor Program: Christmas Caroling (December 5, 2007)

Provided lecture for ESL students (November 6, 2007) Faculty guide for Integrated Honors Program book discussion group session, August 26, 2007 (Mountains Beyond Mountains) Invited Speaker for Greek Honors Recognition Evening (October 29, 2007)

Rho Lambda (Panhellenic Honors Society). Challenges and opportunities for women in the 21st century. Women's Sophomore Speaker Series presentation, Dec. 7, 2006 Freshman mentor, Fall 2000, Fall 2006, Fall 2007 Recipient of Advisor of the Year Award, Office of Greek Life, Spring 2006 Delivered address to Alpha Sigma Lambda (honor society for adults students) inductees,

35

May 2006 Moderator for IHP Academic Challenge, March, 2006, 2007, 2008 Participant in Odyssey Day series, April 16, 2005 Faculty Advisor: Duquesne University Equestrian Club 2002–2004; 2010–present

Faculty Advisor: Omicron Delta Kappa, Fall 2000–present Guest Speaker: Alpha Phi sorority, April 23, 1996

Faculty Advisor: Sigma Lambda Phi sorority, 1994–present (now Sigma Kappa)

Awardee: Duquesne C.A.R.E.S. Curriculum Infusion Program, Fall 1994 Other service

Faculty Senate Representative, McAnulty College, Fall 2010—Spring 2014 Faculty Senate Auxiliary Services Committee representative, Fall 2010—Spring 2014 Steel Valley High School career day participant, March 2006 Editorial Board, Duquesne University Magazine, 2003–2006

Data analysis for Dorothy Frayer, Freshman Computer Use survey, Spring 1996

Questionnaire construction, data analysis, and report: Provost's Committee on Distance Learning, Spring, 1994

Questionnaire construction, data, analysis, and report: 1992 Senior Exit Poll (document completed October, 1993). Sponsor: Father Sean Hogan and Student Government Association President, Duquesne University Social Club, 1995–1996

Vice-President, Duquesne University Social Club, 1994–1995 1992–2003: Department United Way representative Various presentations in living and learning centers; various activities with students at various locations (e.g., Rolling Hills Ranch; making peanut butter & jelly sandwiches for students; leading sing-alongs) over the years

36

COMMUNITY SERVICE Boards and Committees

Board member, FaithComm, Inc. (Treasurer), 2013–present Equestrian sub-committee of the Montour Trail Council, 2008–present Board member: Renewal, Inc. 2006–present (includes membership on Renewal, and its subsidiaries, Renewal, Incorporated, and, as of 2011, Lydia’s Place, and, as of 2013, GETPAID) Presentations Fraternity at University of Pittsburgh: Appropriate Use of Social Media (9/18/13) Participant, PenSPRA West Professional Development Workshop, “Continuing Education Opportunities for Public Relations Professionals.” February 18, 2011, 1-3 p.m., Mt. Lebanon School District. Sunday school teacher for 3-week series (September 9, 16, 25, 2007) on Andrew Murray’s book Obedience Invited speaker on panel: “Help! My Youth is Going to College,” May 31, 2006, Christ United Methodist Church, Bethel Park, PA Beverly Heights United Presbyterian Church Sunday School classes: Pilgrim’s Progress (1999), Prayer (2000), Andrew Murray’s book Obedience (Sept. 9, 16, 25, 2007). Taught in Pennsylvania Humanities Council’s “Technology, Communications, and Community” Program for 1997–1998, 1998–1999 Taught in Pennsylvania Humanities Council’s “Technology and Community” Program for 2000–2001, 2001–2002. Workshops Workshop on Professional Civility, Teamwork, and Ethics. Upper St. Clair Magazine, September, 1999

Communication Skills Workshop for Community Alternatives, New Castle, PA, October 1996

37

Research/Reports Employee information need assessment: Harmarville Rehabilitation Center, Fox Chapel, PA, March 1996

Questionnaire construction, data analysis, and report: Vocational Rehabilitation Center (now Life’s Work) customer satisfaction survey, Pittsburgh, PA, April 1995

Assisted the Bethel Park Chamber of Commerce by conducting three follow-up interviews with area business people regarding their perceptions of telecommunication services, Bethel Park, PA, March 1993

Performance Vocalist, Christ United Methodist Folk Choir, 2000–present (weekly, 2000 – 2011; monthly 2011–present)

SERVICE TO THE COMMUNICATION DISCIPLINE

PROFESSIONAL OFFICES National Level National Communication Association Philosophy of Communication Division Program Planner for 2017 convention Executive Secretary, Religious Communication Association, 2010-2013 President, Religious Communication Association, 2008-2009 Vice President, Religious Communication Association, 2007-2008 2nd Vice President, Religious Communication Association, 2006-2007 Regional Level President, Eastern Communication Association, 2010-2011 First Vice President, Eastern Communication Association (planned 2010 conference in

Baltimore and assumed presidency in 2011) Eastern Communication Association 4-year College Representative to National Communication Association Legislative Assembly 2007–2009 Eastern Communication Association Philosophy of Communication Interest Group

Program Planner for 2008 convention 2nd Vice President, Eastern Communication Association, 2004–2005, 2007-2008 Interest Group Chair, Applied Communication Interest Group of Eastern Communication

Association, 2003–2004 Secretary, Applied Communication Division of Eastern Communication Association,

2001–2002, 2002–2003; 2006-2008, 2011–2012 Program planner for Association for Communication Administrators Interest Group,

Southern States Communication Association, 2006-2007

38

State Level Secretary, Pennsylvania Communication Association (2006–2014 ) PCA Interpersonal/Organizational Interest Council Chair, 2004-2005, 2005-2006 PCA Student Interest Council Chair 2004-2005 President, Speech Communication Association of Pennsylvania (now PCA), 2001–2002 Vice-President, Speech Communication Association of Pennsylvania (now PCA), 2000–

2001 EDITORSHIPS Editor, Qualitative Research Reports in Communication (2012-2014) Editor, Listening: Journal of Communication Ethics, Religion, and Culture (2010–present) GUEST EDITORSHIPS Special issue: Atlantic Journal of Communication. Guest editor for "Rhetoric and Philosophy of Communication Ethics: Social Justice in Organizations and History” (November 2015) Special Issue: Journal of Communication & Religion. Guest editor for November 2010 issue. Special Issue: Pennsylvania Scholars, V: Robert T. Oliver. Guest editor 2010. ASSOCIATE EDITORSHIP/EDITORIAL BOARD MEMBERSHIP Associate Editor: Pennsylvania Communication Association Annual (2002–present) Associate Editor, Speaker and Gavel, official journal of Delta Sigma Rho-Tau Kappa Alpha (National Honorary Forensic Society) (1996–2005). Editorial Board, Speaker and Gavel, official journal of Delta Sigma Rho-Tau Kappa Alpha (National Honorary Forensic Society) (2005–present). Editorial Board: Journal of Communication and Religion (2006–present) Editorial Board: Review of Communication (2009–present) Editorial Board: Communication Quarterly (2008–present) Editorial Board: Qualitative Research Reports in Communication (2008–2011)

39

Editorial Board: International Journal of Interactive Communication Systems and Technologies (2010–present) Editorial Board: International Journal of Interactive Communication Systems and Technologies (2009–present) Editorial Board: Journal of the Association for Communication Administration (2011–present) Editorial Review Staff: Journal of Leadership Education (2013–present) Advisory Board: Media Ethics journal (2007–present) Contributing Editor: Media Ethics journal (2007–present ) Reviewer: Choice magazine Reviewer: International Review of Administrative Sciences MANUSCRIPT REVIEWS/GUEST OR INVITED REVIEWER Reviewer of various edited book manuscripts on communication and religion, corporate communication, and related topics for Peter Lang (2011, 2012, 2013) Review of edited book manuscript for Lexington books on integrated marketing communication and rhetorical decorum (2012) Editorial review board member for Buzzetto-More, N. A. (Ed.) (2007). Principles of effective on-line teaching. Santa Rosa, CA: Informing Science Press. Reviewer: Choice magazine Reviewer database: International Review of Administrative Sciences, August 2015; December 2015 Manuscript reviewer, Management Communication Quarterly (international journal) (1999–2000; 2006–2007; 2014; 2015). Guest reviewer, Memphis Theological Seminary Journal, September, 2011 Guest reviewer, Communication Monographs, May 18, 2010; May 3, 2012/June 12, 2012

40

Guest reviewer, Western Journal of Communication, March 2013; June 2013; November 2014; Sept. 2015; Nov. 2015 Guest Reviewer, Quarterly Journal of Speech Review conducted 7/6/2010 Guest Reviewer: Communication Education, November 2014, January 2015 Guest Reviewer: Journal of Intercultural Communication Research: 1/31/14; 5/6/14; 11/15/14 Guest Reviewer, Journal of Social and Personal Relationships Reviews this year: 4/20/14; 8/6/15 Consulting reader for Psychological Reports/Perceptual and Motor Skills (Ammon Scientific Publishing), March, 2005, September 2006, January 2007, July, 2007, September 2007, January 2009, April 2010, April 2012, March 2013 Paper reviewer, National Communication Association Organizational Communication Division, for 2005 annual convention. Paper reviewer, ECA Applied Communication Division, 2004-2009, 2011, 2012 Paper reviewer, ECA Philosophy of Communication Division, 2012 Textbook reviewer: Brown & Benchmark, Allyn & Bacon, International Thomson Publishing, Rowman & Littlefield, Roxbury Press, Sage Publications (United States and United Kingdom), and others.

EVALUATING/JUDGING Paper evaluator for student writing contest, Pennsylvania Communication Association, 2003–2005, 2008, 2012. Judge, Virginia Press Women Communications Contest, February, 2005, 2006, 2008 PEDAGOGICAL CONSULTATION Developed course Organizational Communication for Leaders (graduate level) for Rider University, NJ (contracted by Boris Vilic) Consultation on communication course equivalencies for The College of New Jersey, 2004 (contracted by Marie Cini)

41

EXTERNAL PEER REVIEWS External reviewer for Annette M. Holba, Plymouth State University (to full professor) (9/13/15) External reviewer for Elizabeth Goering, Indiana University--Purdue University Indiana (to full professor) (7/17/15) External reviewer for Valerie Lynn Schrader of Penn State Schuylkill (tenure and promotion) (7/17/15) External reviewer for Janice Walker Anderson, State University of New York, New Paltz, 2015 (promotion to full professor) External reviewer for Benjamin Bates, Ohio University, 2014 (promotion to full professor) External reviewer for Mohammad K. Akbar, American University of Kuwait, 4/20/14 (promotion to associate professor) External reviewer for Greg Armfield, New Mexico State University, 2013 (tenure and promotion) External reviewer for Kristen Lynn Majocha, University of Pittsburgh at Johnstown, 2013 (tenure and promotion) External reviewer for Martha Fay, University of Wisconsin-Eau Claire, 2011 (tenure and promotion) External reviewer for Patty Wharton-Michael, University of Pittsburgh at Johnstown, 2011 (tenure and promotion) External reviewer for John H. Prellwitz, University of Pittsburgh at Greensburg, 2010 (tenure and promotion) External reviewer for Fr. John Amankwah, Mount St. Joseph’s College, 2010 (tenure and promotion) External reviewer for Fr. John Amankwah, Mount St. Joseph’s College, 2008 (pre-tenure) External reviewer for Dennis Cali, Mount St. Mary’s University, 2007 (tenure)

42

External reviewer for Sherry Wien, Ph.D., Monmouth University Communication Department, 2004 (pre-tenure)

External reviewer for Isabelle Bauman, Central Missouri State University, 2003 (tenure and promotion)

EXTERNAL PROGRAM REVIEWS

Evaluator, Communication Department program review, Bloomsburg University, February 2016 Lead evaluator, Communication Department program review, La Salle University, October 2012 MEDIA RECOGNITION/CITATIONS

Cited in Pittsburgh Post-Gazette for article on networking at holiday parties (Dec. 7. 2014)

Interviewed on KDKA radio by Mike Romigh on August 29th about civility and incivility and Knee Defenders (20 minute interview)

Interviewed on KQV radio (by Bob Bartolomeo) on the experience of giving and receiving. December 24, 2013, 8:30 a.m.

Cited in “Take Your Dog to Work Day Succeeds Through Cooperation,” Bob Karlovits, June 24, 2011, Pittsburgh Tribune Review Interviewed by Hank Baughman on Civility for radio show (aired Sunday, January 23, 2011) Cited in Teresa F. Lindeman’s article “Bored at Work? Don’t Let It Kill You,” Pittsburgh Post-Gazette, p. G1, April 4, 2010; also appeared in the online edition on April 5, in the online edition of the Seattle Times on April 14, and in SitNews, Stories in the News, Ketchikan, Alaska, on April 14, in the Daily Herald (Arlington Heights, IL) on April 19, where it was referenced on the Goliath Business Knowledge on Demand website. Cited by Maria Hanson in LiveCareer in her article “What not to do at holiday office parties” at http://hotjobs.yahoo.com/career-articles-what_not_to_do_at_holiday_office_parties-1051 Dec. 3, 2009

Cited in Pittsburgh Tribune Review column National Boss Day spotlights people in control (Joe Napsha, October 16, 2009)

43

Interviewed by Samantha Bomkamp of the Associated Press Oct. 8, 2009, as main source for article on workplace friendship. Over the next three months, “Your Career: The Minefield of Workplace Friendship,” appeared in over fifty publications, including: • The New York Times • AOL.com • ABC News • Syracuse.com • Hamptonroad.com • The Patriot News • Newsday • Lehigh Valley News • Staten Island Advance • Harrisburg Patriot-News • New Jersey Online • WRAL in Raleigh-Durham, N.C. • Syracuse Post-Standard • Milive.com (Michigan) • Cleveland Plain Dealer • NOLA.com, New Orleans Picayune • Nwjobs.com • Middletimepress.com • Asbury Park Press • TDN.com • Amherst Daily News • LSJ.com (AP) • Metronews.ca (AP) • Detroit News (AP) • Insurance Journal • TampaBay.com (AP) • Pennlive.com • Pilotonline.com • Thehindu.com • Hotjobs.yahoo.com • El Manana • Impre.com • La Opinion • MSN Latino • Excelsior.com.mx

44

• grupoSIPSE.com • laprensa.hn • Mundo Hispanico • Centrotampa.com • Yahoo News Venezuela • Lancasteronline.com • Adiatx.com • Terra Honduras • Yahoo Noticias • La Palma • Chron.com • Akro Noticias • SignonSanDiego.com • Univision.com • Newsday • TorontoSunjobboom.com Cited in Reading, PA Eagle in column, “Want to see civility return? Treat others with respect,” March 19, 2009

Cited in Reading, PA Eagle in column, “Civility in decline: Where we are and how we got that way” by Darrin Youker (March 15, 2009) Interviewed and cited in New York Times Career Couch column by Eilene Zimmerman, July 6, 2008 (article: “How a promotion can test a friendship”)

Interviewed and cited in Canoodling co-workers: “Sign on the dotted line,” May 26, 2008, by Craig Silverman, Globe and Mail (Canada) Interviewed by and cited in “Better workers through better offices,” Saturday, March 8, 2008, by Bob Karlovits, Pittsburgh Tribune-Review Interviewed and cited in Romance in the office: “More companies may be imposing policies to manage relationships,” Monday, February 11, 2008 by Joyce Gannon, in Business section of Pittsburgh Post-Gazette Cited in Irene S. Levine’s article “Mind matters: Leaving a lab gracefully in the sciences” in the Careers section of Science magazine, January 18, 2008. On-line link sciencecareers.sciencemag.org/career_development/previous_issues/articles/2008_01_18/caredit_a0800011 Cited in Kavita Gosyne’s article “Work party is still work” in the on-line edition of Metro

45

(Canada), December 12, 2007 Cited in Brianna Horan’s Tribune Review article, “Hey, baby, wanna hear a line?” November 15, 2007 Interviewed and cited Bob Karlovits in his Tribune Review article, “Good ways to handle bad neighbors” (interviewed September 28, 2007; article ran October 2, 2007)

Interviewed and cited by John Campanelli in his article “Ending a friendship when relationship has run its course.” Newhouse News Service (e.g., Cleveland’s The Plain Dealer July 15, 2007; other outlets July 22, 2007)

Interviewed and cited by  Michael Felton-O'Brien, staff writer for HR Executive Magazine, on July 11, 2007, on the changing nature of tattoos in the workplace for article “Inked at work,” Human Resource Executive Online, July 16, 2007. http://www.hreonline.com/HRE/storylink.jsp?storyId=20189555

Cited in Mildred Culp’s column Workwise for Suburban Journals (St. Louis, MO) April 28, 2007 (“Partnering for productivity involves recruiting”)

Interviewed and cited by Tracy Swartz of the RedEye, an edition of the Chicago Tribune, March 21, 2007 (article ran March 28, 2007) (“The truth about gossip: It can be good for you, experts say” Interviewed and cited by Matt Villano of the New York Times for the column Career Couch (Dec. 21; column ran Jan. 7, 2007) (“The Workplace: When the office becomes your day care center”)

Interviewed and cited by Hanah Cho of the Baltimore Sun for her column On the Job (column ran October 23, 2006) (“Advice for handling office cliques”) Interviewed and cited by Mildred Culp on confidentiality for Memphis Commercial Appeal (column ran October 22, 2006) Interviewed and cited by Lisa Singhania of the Associated Press about workplace friendships for her workplace column (column ran September 8, 2006) Interviewed and cited by Mildred Culp about confidentiality in the workplace (column ran September, 2006) for her workplace column Workwise Guest on CFUN (Vancouver, British Columbia) radio show “Working for a Living,” July 11, 2006. Topic: Bosses from Hell (based on co-edited book, with Becky Omdahl, Problematic Relationships in the Workplace)

46

Interviewed for and cited in May 9, 2006 article in on-line and print edition of Pittsburgh Tribune-Review about co-edited book on Problematic Relationships in the Workplace (column ran May, 2006) Interviewed and cited for July/August 2005 issue of Health magazine regarding work relationships. Author of article: Jack Kelley. Guest on WNFL (Appleton, Wisconsin) radio show “Working for a Living,” October 16, 1993. Topic: Organizational Romance. Cited in On Wisconsin, Sept./Oct. 1993, p. 10.

OTHER Helped compile abstracts for International Communication Association's Organizational Communication Division (Fall, 1993).