Robin Nunkoo – Updated, Feb, 2017 1 CURRICULUM VITAE ROBIN NUNKOO BA, MA, MA, M.Phil, Ph.D Personal Details Business address: University of Mauritius, Faculty of Law and Management University of Mauritius, Reduit MAURITIUS Tel: (+230) 403 7935 Email: [email protected]; [email protected]Country of birth: Mauritius Nationality: Mauritian Languages spoken: English, French, Hindi Academia Website: http://uom.academia.edu/RobinNunkoo LinkedIn Profile: http://www.linkedin.com/in/nunkoorobin Google Citation: http://scholar.google.ca/citations?user=F8zdL3sAAAAJ&hl=en Awards & Scholarships 2016: Received the Best Paper Award at the 6th Advances in Hospitality & Tourism Marketing and Management Conference, Guangzhou, China, 14-17 July 2016 for the paper entitled “Smoke-Free Support Hotel Concept: New Tourism Marketing Strategy for China?” 2014: Honored with the Emerging Scholar of Distinction Award 2014 by International Academy for the Study of Tourism (IAST) for exceptional contributions to tourism research. Award conferred in May 2015, Rhodes Island, Greece. 2012: Awarded the University of Waterloo Graduate Scholarship for Excellence in Research (Value $CAN 2,000). 2010: Awarded the International Doctoral Scholarship and the University of Waterloo Graduate Scholarship to undertake a PhD at the University of Waterloo, Canada (Value: $CAN 110,000). 2009: Received the Best Paper Award at the International Conference on Sustainable Tourism Management: Management of Sustainable Tourism in the Next Decade – Prospects and Challenges. School of Tourism Development, Maejo University, Chiang Mai, Thailand, 2009 for the paper entitled “Community Support for an Integrated Resort Project”.
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Robin Nunkoo – Updated, Feb, 2017 1
CURRICULUM VITAE
ROBIN NUNKOO BA, MA, MA, M.Phil, Ph.D
Personal Details Business address: University of Mauritius,
Faculty of Law and Management University of Mauritius, Reduit MAURITIUS Tel: (+230) 403 7935 Email: [email protected]; [email protected]
Country of birth: Mauritius Nationality: Mauritian Languages spoken: English, French, Hindi Academia Website: http://uom.academia.edu/RobinNunkoo LinkedIn Profile: http://www.linkedin.com/in/nunkoorobin
Google Citation: http://scholar.google.ca/citations?user=F8zdL3sAAAAJ&hl=en
Awards & Scholarships
2016: Received the Best Paper Award at the 6th Advances in Hospitality & Tourism Marketing and Management Conference, Guangzhou, China, 14-17 July 2016 for the paper entitled “Smoke-Free Support Hotel Concept: New Tourism Marketing Strategy for China?” 2014: Honored with the Emerging Scholar of Distinction Award 2014 by International Academy for the Study of Tourism (IAST) for exceptional contributions to tourism research. Award conferred in May 2015, Rhodes Island, Greece. 2012: Awarded the University of Waterloo Graduate Scholarship for Excellence in Research (Value $CAN 2,000). 2010: Awarded the International Doctoral Scholarship and the University of Waterloo Graduate Scholarship to undertake a PhD at the University of Waterloo, Canada (Value: $CAN 110,000). 2009: Received the Best Paper Award at the International Conference on Sustainable Tourism Management: Management of Sustainable Tourism in the Next Decade – Prospects and Challenges. School of Tourism Development, Maejo University, Chiang Mai, Thailand, 2009 for the paper entitled “Community Support for an Integrated Resort Project”.
2012 Doctor of Philosophy (Ph.D) University of Waterloo, Canada Dissertation: Political Economy of Tourism: Residents’ Power, Trust in Government, and Political Support for Development Advisor: Professor Stephen. L. J. Smith Examiner: Professor Muzaffer Uysal, Virginia Tech University, USA
2010 Master of Philosophy (M.Phil Tourism) University of Mauritius, Mauritius
Dissertation: Island Residents’ Identities and their Support for Tourism - An Integration of two Theories Advisor: Professor Dogan Gursoy, Washington State University, USA Examiners: Professor John Tribe, University of Surrey & Professor Ercan-Sirakaya Turk, University of South Carolina
2005 Master of Arts (MA Tourism Management)
University of Westminster, Centre for Tourism, UK Dissertation: Socio-cultural Impacts of Tourism in Mauritius Advisor: Dr Andrew Smith
2003 Master of Arts (MA Development Administration)
University of Westminster, Westminster Business School, UK Dissertation: Ageing Population and Economic Development: Implications for Social Policy Advisor: Professor Shobhana Madhavan
2001 Bachelor of Arts (BA Economics)
University of Mumbai, India
Working Experience
Current Employment/Appointments
April 2016 – present Associate Professor in Management
University of Mauritius, Faculty of Law and Management, Department of Management, Réduit, Mauritius
June 2015 – present Head, International Centre for Sustainable Tourism &
Hospitality, University of Mauritius Reduit, Mauritius
August 2014 – present Adjunct Professor Griffith University, Australia
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July 2013 – present Visiting Fellow University of Surrey
Faculty of Business, Economics, and Law, UK April 2012 – present Visiting Senior Research Fellow University of Johannesburg, Faculty of Management, South Africa March 2010 – April 2016 Senior Lecturer in Management University of Mauritius, Faculty of Law and Management, Department of Management, Réduit, Mauritius April 2014 – April 2016 Head, Department of Management
University of Mauritius, Faculty of Law and Management
Oct 2013 – April 2015 Faculty Research Advisor Faculty of Law and Management,
University of Mauritius, Réduit, Mauritius
Previous Employment/Appointments Sept 2012 – Dec 2012 Teaching Assistant (Statistical Techniques Applied to
Leisure Studies) University of Waterloo
May 2012 – Sept 2012 Adjunct Lecturer
University of Waterloo
Jan 2012 – April 2012 Research Assistant
University of Waterloo Sept 2011 – Dec 2011 Teaching Assistant (Statistical Techniques Applied to
Leisure Studies) University of Waterloo
May 2011 – August 2011 Adjunct Lecturer
University of Waterloo Jan 2011 – April 2011 Research Assistant
University of Waterloo
Sept 2010 – Dec 2010 Teaching Assistant (Introduction to Recreation and Leisure)
University of Waterloo July 2006 – March 2010 Lecturer in Management
University of Mauritius, Faculty of Law & Management, Department of Management, Réduit, Mauritius
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Teaching Portfolio & Curriculum Development
Indicative Teaching Portfolio
Institution Program Courses Taught
Open University of Mauritius University of Mauritius
Doctor of Philosophy/Doctor of Business Administration MBA Financial Management/MBA General
Research Methodology Business Research Methods/Business Economics
MSc Marketing Management Research Methods for Marketing
MSc Human Resource
Studies Research Methods for Human Resources
MSc International Tourism Management
Tourism Mangement ; Entreprises Economique ; Economie des Services du Transport
MSc Sustainable Environnemental Management
Tourism for Sustainable Development
BSc (Hons) Management & BSc (Hons) Management with Finance
Research Methods in Tourism and Leisure; Tourism Planning; Travel and Transport Management; Destination Management
Student Feedback Score
2016/2017* 2015/2016* 2014/2015
Business Economics (MBA) 45.41 47.70 45.47* Business Research Methods (MBA) - 47.83 - Tourism Planning (BSc) 48.76 47.86 125.45** Travel & Transport Management (BSc) 48.71 47.68 - Research Methods in Management (BSc) 41.65 45.95 -
* Maximum score is 50; ** Maximum score is 126; Evidence provided on request
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Curriculum Development I have been involved in the design of the following programs: Master of Business Administration
MSc Tourism and Sustainable Development
MSc International Tourism Management
BSc (Hons) Tourism, Hospitality and Leisure Management (Top-up program)
BSc (Hons) Tourism, Recreation and Leisure Management
BSc (Hons) Occupational Health and Safety
Research
Summary of Research Achievements
Refereed Journal Publications
Number of publications in A* rated journals1 17
Number of publications in A rated journals1 15
Number of publications in B rated journals1 4
Number of publications in C rated journals1 1
Number of edited books 1
Number of book chapters 8
Number of refereed conference presentations 30
Number of senior journal editorial responsibilities 3
Number of journal editorial board memberships 6
Citation indices (based on Google Scholar)
Number of citations 1603
h-index2 19
i10-index3 30
Amount of research funding generated >USD 300,000
Visiting scholar positions 3
Number of current MPhil/PhD student supervision 4
Number of PhD thesis examined 2 1Based on ABDC Journal Ranking 2015; 2h-index is the largest number h such that h publications have at least h citations; 3i10-index is the number of publications with at least 10 citations.
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Research Interests
Good Governance and Sustainable Tourism: Sustainable Development; Political Economy; Small islands tourism economics; Political support for tourism development; Residents’ perceptions of tourism impacts; Community-based tourism planning and development; Politics of tourism. Research Methodology: Role of theory in social science research; Types of theories; Development of conceptual/structural models; Structural equation modeling; Multiple regression analysis; Grounded theory; Meta analyzes. Travel behavior: Information search behavior of travelers; Travelers’ e-purchase behavior; Destination image; Travelers’ decision-making processes.
Publications in Refereed Journals Political Trust/Community Support /Sustainable Tourism
1) Nunkoo R., & Gursoy, D. (in press). Political Trust and Residents’ Support
for Alternative and Mass Tourism: An Improved Structural Model. Tourism Geographies. (SSCI impact factor: 1.235; SJR: 0.723; ABDC: A rated)
2) Nunkoo R., & So, K. K. F. (2016) Residents’ Support for Tourism: Testing
Alternative Structural Model. Journal of Travel Research, 55(7), 847-861. (SSCI impact factor: 2.905; SJR: 3.490; ABDC: A* rated)
3) Nunkoo R., & Ramkissoon, H. (2016). Stakeholders’ Views of Enclave Tourism: A Grounded Theory Approach. Journal of Hospitality and Tourism Research, 40(5), 577-588. (SSCI impact factor: 1.540; SJR: 1.729; ABDC: A rated)
4) Nunkoo R., & Gursoy, D. (2016). Rethinking Role of Power and Trust in Tourism Planning. Journal of Hospitality Marketing and Management. Journal of Hospitality Marketing and Management, 25(4), 512-522. (SJR: 1.032; ABDC: A rated)
5) Park, D. B, Nunkoo R., & Yoon, Y. (2015). Rural Residents’ Attitudes and the Moderating Effects of Social Capital. Tourism Geographies, 17(1), 112-133. (SSCI impact factor: 1.235; SJR: 0.723; ABDC: A rated)
6) Nunkoo, R. (2015). Tourism Development and Trust in Local Government. Tourism Management 46, 623-634. (SSCI impact factor: 3.140; SJR: 2.450; ABDC: A* rated)
7) Nunkoo R., & Smith, L. J. S. (2013). Political Economy of Tourism: Trust in
Government Actors, Political Support, and Their Determinants. Tourism Management, 36, 120-132. (SSCI impact factor: 3.140; SJR: 2.450; ABDC: A* rated)
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8) Prayag, G., Hosany, S., Nunkoo R., and Alders, T. (2013). Local Residents’ Support for the 2012 London Olympic Games: The Mediating Effect of Overall Attitude. Tourism Management, 36, 629-640. (SSCI impact factor: 3.140; SJR: 2.450; ABDC: A* rated)
9) Nunkoo R., Ramkissoon, H., & Gursoy, D. (2012). Public Trust in Tourism Institutions. Annals of Tourism Research, 39 (3): 1538-1564. (SSCI impact factor: 2.275; SJR: 2.658; ABDC: A* rated)
10) Nunkoo R., and Ramkissoon, H. (2012). Power, Trust, Social Exchange and Community Support. Annals of Tourism Research 39 (2): 997-1023. (This article is listed among the most cited articles published in Annals of Tourism Research since 2011: http://www.journals.elsevier.com/annals-of-tourism-research/most-cited-articles/) (SSCI impact factor: 2.275; SJR: 2.658; ABDC: A* rated)
11) Nunkoo R., and Gursoy, D. (2012). Residents’ Support for Tourism: An
Identity Perspective. Annals of Tourism Research 39 (1): 243-268. (SSCI impact factor: 2.275; SJR: 2.658; ABDC: A* rated) (This article is listed among the most cited articles published in Annals of Tourism Research since 2011: http://www.journals.elsevier.com/annals-of-tourism-research/most-cited-articles/)
12) Nunkoo R., and Ramkissoon, H. (2011). Developing a Community Support
Model for Tourism. Annals of Tourism Research 38 (3): 964-988. (SSCI impact factor: 2.275; SJR: 2.658; ABDC: A* rated) (This article is listed among the most cited articles published in Annals of Tourism Research since 2011: http://www.journals.elsevier.com/annals-of-tourism-research/most-cited-articles/)
13) Nunkoo, R., and Ramkissoon, H. (2011). Residents’ Satisfaction with Community Attributes and Support for Tourism. Journal of Hospitality and Tourism Research 35 (2): 171-190. (SSCI impact factor: 1.540; SJR: 1.729; ABDC: A rated)
14) Ramkissoon, H., and Nunkoo, R. (2011). City Image and Perceived Tourism Impacts: Evidence from Port-Louis. International Journal of Hospitality and Tourism Administration 12 (2): 123-143.
15) Nunkoo, R., and Ramkissoon, H. (2010). Modeling Community Support for a
18) Nunkoo, R., and Ramkissoon, H. (2010). Small Island Urban Tourism: A Residents’ Perspective. Current Issues in Tourism, 13 (1): 37-60.
19) Nunkoo, R., and Ramkissoon, H. (2007). Residents’ Perceptions of the Socio-Cultural Impact of Tourism in Mauritius. Anatolia: An International Journal of Tourism and Hospitality Research, 18 (1): 138-145.
Sociology of Knowledge: Rejoinders/Research Agendas/Meta Reviews/Statistical Methods
20) Nunkoo, R., Hall, C. M., Ladsawut, J. (forthcoming). Gender and Choice of Methodology in Tourism Social Science Research. Annals of Tourism Research.
21) Hall, C. M., Amelung, B., Cohen, S., Eijgelaar, E., Gössling, S.….Nunkoo, R., Pomering, A., Reis, A. C.… (2015). No time for Smokescreen skepticism: A Rejoinder to Shani and Arad. Tourism Management, 47, 341-347.
22) Hall, C. M., Amelung, B., Cohen, S., Eijgelaar, E., Gössling, S.….Nunkoo, R.,
Pomering, A., Reis, A. C.,….(2015). Denying Bogus Skepticism in Climate Change and Tourism Research. Tourism Management, 47, 352-356.
23) Smith S., Xiao, H., Nunkoo, R., & Takamushaba, E. K. (2013). Theory in Tourism, Hospitality and Leisure Studies. Journal of Hospitality Marketing and Management, 22(8), 875-894.
24) Nunkoo R., Ramkissoon, H., & Gursoy, D. (2013). Use of Structural Equation Modeling in Tourism Research: Past, Present, and Future. Journal of Travel Research, 52 (6): 759-771.
25) Nunkoo R., Smith L. J. S., & Ramkissoon, H., (2013). Residents’ Attitudes to
Tourism: A Longitudinal Study of 140 Articles from 1984-2010. Journal of Sustainable Tourism, 21 (1): 5-25.
26) Nunkoo R., Gursoy, D., & Ramkissoon, H. (2013). Developments in
Hospitality Marketing and Management: Social Network Analysis and Research Themes. Journal of Hospitality Marketing and Management, 22 (3): 269-288. . (This article is listed among the most cited articles published in Journal of Hospitality Marketing and Management (http://www.tandfonline.com/action/showMostCitedArticles?journalCode=whmm20)
27) Nunkoo R., and Ramkissoon, H. (2012). Structural Equation Modelling and Regression Analysis in Tourism Research. Current Issues in Tourism, 15 (8): 777-802.
28) Nunkoo, R., Gursoy, D., and Juwaheer, T. D. (2010). Island Residents’
Identities and their Support for Tourism: An Integration of Two Theories. Journal of Sustainable Tourism, 18 (5): 675-693.
29) Nunkoo, R., and Ramkissoon, H. (2009). Applying the Means-End Chain Theory and the Laddering Technique to the Study of Host Attitudes to Tourism. Journal of Sustainable Tourism, 17 (3): 337-355.
30) Nunkoo, R., and Ramkissoon, H. (2009). Influence of Values on Residents’ Attitudes to Tourism. Tourism Analysis, 14 (1): 241-244.
Consumer Behavior
31) Nunkoo, R., Teeroovengadum, V., Thomas, P., and Leonard, L. (2017). Integrating Service Quality as a Second-Order Factor in a Customer Satisfaction and Loyalty Model. International Journal of Contemporary Hospitality Management, 29 (12),
32) Goolaup, S., Soler, C., and Nunkoo R. (forthcoming). Developing a Theory of Surprise from Travelers Extraordinary Food Experiences. Journal of Travel Research.
33) Griffin, T., and Nunkoo, R. (in press). Paid Accommodation Use of International VFR Multi-destination Travellers. Tourism Review, 71 (2), 90-104.
34) Potwarka, L., Nunkoo R., and McCarville, R. E. (2014). Understanding Television Viewership of a Mega Event: The Case of the 2010 Winter Olympics. Journal of Hospitality Marketing and Management, 23 (5), 536-563.
35) Nunkoo, R., and Ramkissoon, H. (2013). Travelers’ E-purchase Intent of Tourism Products and Services. Journal of Hospitality Marketing and Management 22 (5), 505-529.
36) Ramkissoon H., and Nunkoo R. (2012). More than Just Biological Sex Differences: Examining the Structural Relationships between Gender Identity and Information Search Behavior. Journal of Hospitality and Tourism Research 36 (2): 191-215.
37) Ramkissoon, H., and Nunkoo, R. (2011). Predicting Tourists' Intention to Consume Genetically Modified Food. Journal of Hospitality Marketing and Management 20 (1): 60-75.
38) Ramkissoon, H., and Nunkoo, R. (2008). Information Search Behaviour of European Tourists Visiting Mauritius. Tourism: An International Interdisciplinary Journal, 56 (1): 7-21.
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Book 1) Nunkoo R. (Ed.). Handbook of Research Methods in Tourism and Hospitality.
Edward Elgar. (Forthcoming)
2) Nunkoo R., and Smith, S. L. J. (Eds.). (2015). Trust, Tourism Development and Planning. Routledge, Taylor and Francis.
Book Chapters
1) Ladsawut, J., and Nunkoo R. (2017). Consumer empowerment in hospitality. In D. Gursoy (Ed.), Routledge Handbook of Hospitality Marketing. Routledge
2) Ladsawut, J., and Nunkoo R. (2017). Developing a Consumer Loyalty Model. In S. K. Dixit (Ed.), Routledge Handbook of Consumer Behaviour in Hospitality and Tourism. Routledge.
3) Nunkoo R. (2016). Structural Equation Modeling, Tourism. In: J. Jafari., and Honggen Xiao (Eds.). Encyclopedia of Tourism. Springer.
4) Nunkoo R., and Smith, S. L. J. (2015). Trust, Tourism Development and Planning, In: Robin Nunkoo., and Stephen L. J. Smith (Eds.), Trust, Tourism Development and Planning (pp. 1-8). Routledge.
5) Edwards, P., & Nunkoo R. (2015). The Need for and Crisis of Trust in Tourism Planning and Development. In: Robin Nunkoo., and Stephen L. J. Smith (Eds.), Trust, Tourism Development and Planning (pp. 9-25). Routledge.
6) Nunkoo R. (2015). Correlates of Political Trust and Support for Tourism:
Development of a Conceptual Framework. In: Robin Nunkoo., and Stephen L. J. Smith (Eds.), Trust, Tourism Development and Planning (pp. 143-167). Routledge.
7) Ramkissoon H., Nunkoo R., and Gursoy, D. (2010) How Consumption Values
Influence Destination Image Formation. In: Arch G. Woodside, Carol M. Megehee, Alfred Ogle (Eds.), Advances in Culture, Tourism and Hospitality Research: Perspectives on Cross-Cultural, Ethnographic, Brand Image, Storytelling, Unconscious Needs, and Hospitality Guest Research (pp. 143-168). Emerald.
8) Juwaheer, T. D., and Nunkoo, R. (2010). Determining Host Attitudes Toward
Tourism Impacts in a Small Island Economy - A Case of Mauritius In: Margarita Kefalaki and Daniel Tixier (Eds.) Challenges and Prospects in Tourism Research (pp. 55-69). Athens Institute for Education and Research: Greece.
1) Nunkoo R., and Ramkissoon H. (2012). Book Review of „Tourism and
Sustainable Development: Reconsidering a Concept of Vague Policies‟, J. W. Mundt. Erich Schmidt Verlag, Berlin. Tourism Management 33 (4): 1002-1003.
2) Nunkoo, R., and Ramkissoon, H. (2011). Book Review of „Tourism and
Inequality: Problems and Prospects‟, Stroma Cole and Nigel Morgan (Eds.). CABI Publication. Annals of Tourism Research 38 (3): 1193-1195.
3) Nunkoo, R., and Ramkissoon, H. (2010). Book Review of „Operations
Management in the Travel Industry‟, Peter Robinson (Ed.). CABI Publication. Annals of Tourism Research 37 (1): 272-273.
Conference Reviews
1) Nunkoo, R., and Ramkissoon H. (2009). International Tourism Conference - Cultural and Event Tourism: Issues and Debates. Journal of Hospitality Marketing and Management, 18(4): 456-459.
2) Ramkissoon, H., and Nunkoo, R. (2009). International Conference on Sustainable Tourism Management - Management of Sustainable Tourism in the Next Decade: Prospects and Challenges. Journal of Hospitality Marketing and Management, 18 (6): 632-634.
Presentations and Papers in Refereed Proceeding
1) Chan Sun, M., & Nunkoo, R., (2016). The Smoke-Free Support Hotel Concept: An Innovative Marketing Strategy? Proceedings of the 6th Advances in Hospitality & Tourism Marketing and Management, Guangzhou, China, 14-17 July 2016. (Refereed proceedings).
2) Chan Sun, M., Feng, G., & Nunkoo, R., (2016). Smoke-Free Support Hotel Concept: New Tourism Marketing Strategy for China? Proceedings of the 6th Advances in Hospitality & Tourism Marketing and Management, Guangzhou, China, 14-17 July 2016. (Refereed proceedings). (Received Best Paper Award).
3) Nunkoo R. (2015). Toward a More Comprehensive Use of Social Exchange Theory to Study Residents’ Attitudes to Tourism. Proceedings of the 3rd Global Conference on Business, Economics, Management and Tourism, Rome, Italy, 26-28 November 2015. Procedia Economics and Finance, 39: 588-596. (Refereed proceedings).
4) Gunnoo, M., & Nunkoo R. (2014). Testing a Model of Service Quality, Customer Satisfaction, Complain Intention and Customer Loyalty in Four Star Hotels in Mauritius. In: Robin Nunkoo, Boopen Seetanah, and Raja Vinesh
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Sannassee (Eds.), (pp. 762-794). Proceedings of the 4th Advances in Hospitality and Tourism Marketing and Management Conference, Le Meridien Hotel, Mauritius, 25-27 June, 2014. ISBN ISSN 169412225. (Refereed proceedings).
5) Juwaheer, T. D., Nunkoo, R., Pudaruth, S., & Seeboo, H. (2014). Analyzing Sustainable Tourism Practices for the Hotel Industry of Mauritius. In: Robin Nunkoo, Boopen Seetanah, and Raja Vinesh Sannassee (Eds.), (pp. 795-838). Proceedings of the 4th Advances in Hospitality and Tourism Marketing and Management Conference, Le Meridien Hotel, Mauritius, 25-27 June, 2014. ISBN ISSN 169412225. (Refereed proceedings).
6) Chun, M. C., & Nunkoo R. (2014). A Smoke-Free Island in the Sun. In: Robin Nunkoo, Boopen Seetanah, and Raja Vinesh Sannassee (Eds.), (pp. 17-19). Proceedings of the 4th Advances in Hospitality and Tourism Marketing and Management Conference, Le Meridien Hotel, Mauritius, 25-27 June, 2014. ISBN ISSN 169412225. (Refereed proceedings and Published Abstract)
7) Nunkoo R. (2014). Tourism Development and Citizens’ Trust in Local Government. Proceedings of the Global Tourism and Hospitality Conference and Asia Tourism Forum - Charting the New Path: Innovation in Tourism and Hospitality (pp. 1829-1840), 18-20 May, 2014, Hong Kong. (Refereed proceedings).
8) Nunkoo R., Ramdoss, J., & Juwaheer, T. D. (2014). Political Trust and Support for Alternative and Mass Tourism Development. Proceedings of the Global Tourism and Hospitality Conference and Asia Tourism Forum - Charting The New Path: Innovation in Tourism and Hospitality (pp. 1690-1704), 18-20 May, 2014, Hong Kong. (Refereed proceedings).
9) Nunkoo R., & Ittoo, Y. R. (2013). Developing and Testing a Model Predicting
Behavioral Intention of Travelers. In Md. Mahbubul Hoque Bhuiyan (Eds.), Proceedings of International Business Research Conference, Ryerson University, Toronto, Canada, 10-11 June, 2013. ISBN: 978-1-922069-25-2 (http://www.wbiworldconpro.com). (Refereed proceedings).
10) Nunkoo, R., Juwaheer, T. D., & Rambhunjun, T. (2013). Applying the Extended Technology Acceptance Model to Understand Online Purchase Behavior of Travelers. In Md. Mahbubul Hoque Bhuiyan (Eds.), Proceedings of International Business Research Conference, Ryerson University, Toronto, Canada, 10-11 June, 2013. ISBN: 978-1-922069-25-2. (http://www.wbiworldconpro.com). (Refereed proceedings).
11) Park D. B., & Nunkoo R. (2013). Structural Relationships among Service Quality, Satisfaction, and Loyalty: The Moderating Effects of Tourists’ Motivation. In Proceedings of the International Conference on International Trade and Investment (ICITI) - Non-Tariff Measures, the New Frontier of Trade Policy? University of Mauritius/WTO Chairs Programme, Le Meridien, Mauritius, 4th-6th September 2013. ISSN 169412225. (Refereed proceedings).
12) Park D. B., & Nunkoo R. (2013). Relationship between Destination Image and Loyalty: Developing Cooperative Branding for Rural Destinations. Proceedings of the International Conference on International Trade and Investment (ICITI) - Non-Tariff Measures, the New Frontier of Trade Policy? University of Mauritius/WTO Chairs Programme, Le Meridien, Mauritius, 4th-6th September 2013. ISSN 169412225. (Refereed proceedings).
13) Juwaheer, T. D., Paduruth, S., and Nunkoo R. (2012). Can Customer
Relationship Management lead to customer loyalty in retail settings? An Empirical Investigation. In J. Kandampully and Y. Wang (Eds.), Proceedings of the 3rd International Research Symposium in Service Management – Service Imperatives in the New Economy: Localization and Globalization (pp. 232-266). University of International Business and Economics, Beijing, China 3rd-7th July, 2012. (Refereed proceedings).
14) Nunkoo R., Ramkissoon, H., and Juwaheer, T. D. (2011). Travelers’ Intent to Purchase Tourism Products and Services Online. In Proceedings of the Travel and Tourism Research Association 42nd Annual International Conference – Seeing the Forest and the Trees: Big Picture Research in a Detail-Driven World. London, Ontario, Canada 19th-21st June 2011. (Refereed proceedings).
15) Nunkoo R, Juwaheer, T. D. and Gursoy D. (2010). Island Residents’
Reactions to Tourism Impacts: An Improved Model. In Proceedings of the International Geographical Union Conference – Global Change and Economic Crisis. Stellenbosch, South Africa, 5th-8th September 2010. (Refereed proceedings).
16) Chellen H and Nunkoo R. (2010). Understanding Students’ Commitment to
Employment in the Tourism and Hospitality Industry. In R. Nunkoo, J. Kandampully, T. D. Juwaheer and B. Seetanah (Eds.), International Research Symposium in Service Management – Service Imperatives in the New Economy. Faculty of Law and Management, University of Mauritius, Mauritius, 24th-27th August 2010. ISSN 1694-0938. (Refereed proceedings).
17) Juwaheer T. D and Nunkoo R (2010) Assessing Employee Satisfaction in
Higher Education: The Case of Academics of the University of Mauritius. In R. Nunkoo, J. Kandampully, T. D. Juwaheer and B. Seetanah (Eds.), International Research Symposium in Service Management – Service Imperatives in the New Economy. Faculty of Law and Management, University of Mauritius, Mauritius, 24th-27th August 2010. ISSN 1694-0938. (Refereed proceedings).
18) Ramkissoon H and Nunkoo R. (2010). More Than Just Biological Sex
Differences: Examining the Structural Relationship between Gender Identity and Information Search Behavior. In Som. A. P. M (Ed.), International Graduate Tourism Research Conference. (pp. 152 – 159). Berjaya University College of Hospitality and Universiti Sains Malaysia, Kuala Lampur, Malaysia, 16th -17th April 2010. ISBN: 967-5417-74-0. (Refereed proceedings).
19) Nunkoo R and Ramkissoon H. (2010). The Influence of Power, Trust, and Place Attachment on Community Responses to Tourism Development. In Som. A. P. M (Ed.), International Graduate Tourism Research Conference. (pp. 115). Berjaya University College of Hospitality and Universiti Sains Malaysia, Kuala Lampur, Malaysia, 16th -17th April 2010. ISBN: 967-5417-74-0. (Refereed proceedings and Published Abstract)
20) Nunkoo R, Ramkissoon H, Gursoy D and Chi. C. G. (2009). A Model for
Understanding Residents’ Support for Tourism in Small Islands. I-CHRIE Annual Conference and Exposition, San Francisco, CA, USA, 29th July – 1st August 2009 (Refereed proceedings).
21) Nunkoo R and Haywantee H (2009). Satisfaction with Community Services
as Antecedents of Residents Support for Tourism. In Y. H. Hwang (Ed.), 15th Asia Pacific Tourism Association Annual Conference (APTA) – Emerging Tourism and Hospitality Trends. Songdo Convensia and Hyatt Regency Hotel, Incheon, South Korea, 9th – 12th July 2009. ISSN 2092-5557. (Refereed proceedings).
22) Ramkissoon H and Nunkoo R (2009). City Brand Attitudes and Perceived
Tourism Impact: Development of a Structural Equation Model. In. Y. H. Hwang (Ed.), 15th Asia Pacific Tourism Association Annual Conference (APTA) – Emerging Tourism and Hospitality Trends. Songdo Convensia and Hyatt Regency Hotel, Incheon, South Korea, 9th – 12th July 2009. ISSN 2092-5557. (Refereed proceedings).
23) Ramkissoon H and Nunkoo R (2009). Tourists’ Intentions to Consume
Genetically Modified Food: Development of a Conceptual Framework. In. S. Kim (Ed.), Proceeding of the 8th Asia Pacific Forum for Graduate Students Research in Tourism. Role of Hospitality and Tourism in Globalisation. College of Hospitality and Tourism, Sejong University, South Korea, 7th-9th July 2009. ISBN 978-89-86177-15-2 93300 (Refereed proceedings).
24) Nunkoo R and Ramkissoon H (2009). Sustainable (Tourism) Development
through Residents’ attitudes to Tourism. In. S. Kim (Ed.), Proceeding of the 8th Asia Pacific Forum for Graduate Students Research in Tourism. Role of Hospitality and Tourism in Globalisation. College of Hospitality and Tourism, Sejong University, South Korea, 7th-9th July 2009. ISBN 978-89-86177-15-2 93300 (Refereed proceedings).
25) Nunkoo R and Juwaheer T D (2009). Identities as Determinants of
Community Attitudes and Support for Tourism in Small Economies. In M. W. Neal and C. J. Jones (Eds.), Proceeding of the 3rd International Colloquium in Tourism and Leisure (ICTL). Bangkok, Thailand, 6th-9th July 2009. ISBN 971-2-50593-424-2 (Refereed proceedings).
26) Nunkoo R and Ramkissoon H (2009). Community Support for an Integrated
Resort Project. In R. B Alampay., B. Chartrungruang., M. Mena., W. Thogma and J. Y. Zhou (Eds.). “Proceedings of the International Conference on Sustainable Tourism Management: Management of Sustainable Tourism in
Robin Nunkoo – Updated, Feb, 2017 15
the Next Decade – Prospects and Challenges.” School of Tourism Development, Maejo University, Chiang Mai, Thailand, 27th-29th March 2009. ISBN 978-974-8444-72-7 (Refereed proceedings). (Received Best Paper Award).
27) Nunkoo R and Ramkissoon H (2009). Use of B5 Model and TPB to understand Residents’ Attitudes to tourism. In. R. B Alampay., B. Chartrungruang., M. Mena., W. Thogma and J. Y. Zhou (Eds.). “Proceedings of the International Conference on Sustainable Tourism Management: Management of Sustainable Tourism in the Next Decade – Prospects and Challenges.” School of Tourism Development, Maejo University, Chiang Mai, Thailand, 27th-29th March 2009. ISBN 978-974-8444-72-7 (Refereed proceedings).
28) Ramkissoon H and Nunkoo R (2008). Understanding Destination Image and
its Influence on Travel Behavior: Applying Means-End-Chain and Fuzzy Logic. In. A. Aktas., E. Wickens., M. Kesgin., E.Cengiz and E. Yenialp (Eds.) “Proceedings of the International Conference 2008, Cultural and Event Tourism: Issues and Debates” (pp. 1110-1138) 5-9 November 2008. Alanya, Turkey ISBN 978-9944-223-73-7 (Refereed proceedings).
29) Ramkissoon H and Nunkoo R (2008). Use of Information Sources by
Travelers Visiting Mauritius: A Case of European tourists. In Kaija L and Mari C (Eds.) Proceedings of the TTRA European Chapter Conference: Competition in Tourism: Business and Destination Perspectives” (pp. 479-495). Haaga-Helia University of Applied Sciences, Helsinki, Finland 23-25 April 2008 ISBN 97891-633-0646-4 (Refereed proceedings).
30) Nunkoo R, Ramkissoon H, Nunkoo R (2007). Community attitudes toward
Tourism in Mauritius. Paper presented at the “Research Week: Research Innovation and Challenges” University of Mauritius, Réduit, Mauritius (Refereed presentation and published abstract).
31) Payet, R, Jiddawi, N, Nunkoo, R, Fatouma, A, Preton-Whyte, R., and Gossling S. (2007). Critical Factor Ensuring Coastal and Marine Ecotourism Activities in the Western Indian Ocean providing Environmental and Socio-economic Benefits. “Proceedings of the 6th Meeting of the Marine Science for Management Grantees: Monitoring the Performance of Approved Research Projects” (pp. 19). Durban, South Africa 19-21 October 2007. (Published abstract)
32) Nunkoo R and Ramkissoon H (2006). Analysing host attitudes toward tourism
in a developing cultural and historic city: A Case Study of Port-Louis, Mauritius. In Proceedings of the “International Tourism Conference: New Perspective and Values in World Tourism and Tourism Management in the Future” Alanya Faculty of Business, Akdeniz University, Turkey 20-26 November 2006, pp. 442-459, ISBN 975-7666-82-3 (Refereed proceedings).
33) Nunkoo R, Ramkissoon H, Chittoo H B, Nowbutsing B (2006). Socio-cultural impact of tourism in Mauritius. In Proceedings of the International Conference
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“Sustainable Tourism with Special Reference to Islands and Small States” Foundation for International Studies, University of Malta, Valletta, Malta 25-27 May. (Refereed proceedings).
Edited Journal Special Issues
1) 2016: Guest editor – Special issue of Journal of Destination Marketing and Management on "Trust, Power, Social Capital, Governance and Sustainable Tourism”.
2) 2015: Guest editor - Special issue (Volume 32 Issue 3) of Development
Southern Africa on “Tourism and Hospitality Development in African Economies: Perspectives and Challenges.”
3) 2013: Guest editor - Special issue (Volume 5 Issue 3) of the Journal of Policy
Research in Tourism, Leisure and Events on “Host/Visitor Behavior and Sustainable Tourism.”
4) 2012: Guest editor - Special issue (Volume 5 Issue 1) of the European Journal of Tourism Research on “Mega Events and Tourism Policies” (with Dr. H. Ramkissoon).
5) 2011: Guest editor - Special issue (Volume 9 Issue 5) of e-Review of Tourism
Research (e-RTR) on “Tourism & Hospitality Development in Indian Ocean Island Economies” (with Dr. H. Ramkissoon).
Edited Conference Proceedings
1) 2014: Co-editor of the Proceedings of the “4th Advances in Hospitality and
Tourism Marketing and Management Conference” Jointly Organized by University of Mauritius and Washington State University, 25-27 June 2014. Mauritius. ISSN 169412225
2) 2010: Co-editor of the Proceedings of the “International Research Symposium in Service Management – Service Imperatives in the New Economy.” Faculty of Law and Management, University of Mauritius, Mauritius, 24th-27th August 2010. Mauritius. ISSN 1694-0938.
Theses
1) Nunkoo R. (2012). Political Economy of Tourism: Residents‟ Power, Trust in Government, and Political Support for Development. Unpublished Doctor of Philosophy (PhD) Thesis, University of Waterloo, Canada.
Robin Nunkoo – Updated, Feb, 2017 17
2) Nunkoo R. (2010). Island Residents‟ Identities and their Support for Tourism: An Integration of Two Theories. Unpublished Master of Philosophy (MPhil) Thesis, Department of Management, University of Mauritius, Mauritius.
3) Nunkoo R. (2005). Socio-cultural Impacts of Tourism in Mauritius.
Unpublished Master of Arts (MA) Thesis, School of Architecture and the Built Environment, University of Westminster, UK.
4) Nunkoo R. (2003). Ageing Population and Economic Development:
Implications for Social Policy. Unpublished Master of Arts (MA) Thesis, Westminster Business School, University of Westminster, UK.
Research Funding
1) 2016: Hotel Manager Attitudes toward Stray Dogs in Mauritius. Funded by Humane Society International: USD 10,000. Status: In progress. (Principal Investigator)
2) 2015: Customer Service Satisfaction Index for the Accommodation Sub-Sector in South Africa: An Exploratory Study. Funded by National Department of Tourism of South Africa: ZAR 620,000. Status: Completed. (Principal Investigator)
3) 2014: Gender, Entrepreneurship and Inclusive Growth: The Role of Institution. Funded by International Development Research Centre (IDRC): USD 400,000. Status: Completed. (Investigator)
4) 2014: Investigating the Social Marketing Culture of NGOs in Emerging
Economies: A Case of Mauritius. Funded by Mauritius Research Council: Rs. 250,000 (USD 8,365). Status: Completed (Principal Investigator)
5) 2014 - Community Support for Tourism Development: Integrating Personality
Theory with Theory of Planned Behavior. Funded by University of Mauritius: Rs. 251,000 (USD 8,365). Status: Completed (Principal Investigator)
6) 2014: Exploring the Contribution of Green Banking as an Emerging Strategy
for Enhancing Sustainable Banking Practices in Mauritius. Funded by University of Mauritius: Rs. 251,000 (USD 8,365). Status: Completed (Investigator).
7) 2013 - Sustainable Communities through Tourism Trade and Development: Understanding Community Support for Tourism Development. Funded by World Trade Organization Chair Program: Rs. 120,000 (USD 4,000). Status: Completed (Principal Investigator)
8) 2013 – Access to Internet/wifi Facilities as a Factor in Hotel Selection in
Mauritius. Funded by University of Mauritius: Rs. 90,000 (USD 3,000). Status: Completed (Investigator)
Robin Nunkoo – Updated, Feb, 2017 18
Sample Dissertations Supervised Candidate Name
Program Title of Dissertation Status
Vibha Aartee Beharee
Doctor of Business Administration
Testing a Model of Political Trust in Local Government
Resubmission with minor revision
Y.Seeneevassen Master of Business Administration
A Study on the Intention Towards Adopting Social Entrepreneurship in the Mauritian Context
Completed
M. N. Soobrayen Master of Business Administration
Developing and Testing a Student Loyalty Model
Completed
Chandini S. Y. Narainen
MBA Financial Management
Contactless Payment Cards Adoption: Applying UTAT
Completed
R. Simbo MSc Finance Impact and Responses of the Financial Crisis on the Tourism and Hospitality Sector
Completed
K. A. Sampat Master of Business Administration
Determinants of Mauritian Households Recycling Behavior
Completed
D. Ramdyal Master of Business Administration
The Nexus between Economic Globalization and Growth in Mauritius: Evidence from a Multivariate VAR Analysis
Completed
V. Gooly Master of Business Administration
Extending the Theory of Planned Behavior and Technology Acceptance Model to Understand Online Shopping Behavior among Students of the University of Mauritius
Completed
S. D. Luchmun Master of Business Administration
Examining the Technology Acceptance Model in the Adoption of Biometric Tracking Systems
Completed
L. Bungaroo BSc (Hons) Tourism, Leisure & Recreation Management
Factors Influencing Tourists’ Use of Public Transport
Completed
M. Gunnoo BSc (Hons) Tourism, Leisure & Recreation Management
The Effect of Service Quality on Customer Satisfaction in Four Star Hotels in Mauritius.
Completed
J. Ramdoss BSc (Hons) Tourism, Leisure & Recreation Management
A Study on the Level of Public Trust in Tourism Institution in Mauritius
Completed
M. Cahaneeah BSc (Hons) Tourism, Leisure & Recreation Management
Stakeholders' Views on Air Access and Tourism Development
Completed
G. Gokool BSc (Hons) Tourism, Leisure & Recreation Management
Human Rights Violations in the Tourism Industry
Completed
Robin Nunkoo – Updated, Feb, 2017 19
Invited Public Lecture and Keynote Speaker
1) Yalova Vocational School: Keynote speech on: “Vocational Education in
Mauritius: Issues and Challenges” at the 4th International Vocational Schools Symposium, 21-23 May 2015, Yalova Turkey.
2) Griffith University, Institute of Tourism, Australia: Public lecture on: Residents' Attitudes to Tourism: Theoretical and Methodological Issues, 3-6 March 2014.
3) University of Johannesburg, School of Tourism and Hospitality Management,
South Africa: Public lecture on: Twenty-Five Years of Research on Residents‟ Attitudes to Tourism Development: Past and Future, July 29, 2013.
Service to the Academic Community
Service to University of Mauritius Oct 2016 – present Member of Higher Degrees Committee, Doctoral School May 2016 – present Board Member of Center for Innovative Lifelong Learning
June 2015 – present Member of Performance Management System Steering
Committee May 2015 – April 2016 Member of Teaching and Research Committee May 2015 – April 2016 Member of Senate Examination Sub-Committee May 2015 – present Member of Sub-Committee on Research Policy July 2014 – present Member Sub-Committee on the Doctoral School April 2014 – April 2016 Member of Student Progress and Complaints Committee April 2014 – April 2016 Member of Faculty Board, Faculty of Law and
Management September 2013 Member of Committee on Research Strategy
Robin Nunkoo – Updated, Feb, 2017 20
Editorial Board Memberships Jan 2017 – present Editor Board Member: Tourism Planning and
Development Jan 2016 – present Regional Editor (Africa): Journal of China Tourism
Research Jan 2013 – present Associate Editor: Journal of Hospitality Marketing and
Management (Formerly known as the Journal of Hospitality and Leisure Marketing)
Jan 2013 – present Resource Editor (Coordinating Editor): Annals of Tourism
Research July 2013 – present Editorial Board Member: International Journal of
Hospitality and Tourism Administration Jan 2013 – present Editorial Board Member: Journal of Sustainable Tourism Jan 2014 – present Editorial Board Member: Current Issues in Tourism Jan 2015 – present Editorial Board Member: Journal of Travel Research
May 2012 – May 2015 Editorial Board Member: International Journal of
Hospitality and Event Management 2010 – present Editorial Review Board: e-Review of Tourism Research 2011 – 2012 Research Note Editor: Journal of Hospitality Marketing
and Management (Formerly known as the Journal of Hospitality and Leisure Marketing)
2007 – 2011 Editorial Board Member: Journal of Hospitality Marketing
and Management (Formerly known as the Journal of Hospitality and Leisure Marketing)
Reviewer for International Refereed Journals and Conferences Annals of Tourism Research Tourism Management Journal of Sustainable Tourism Journal of Travel Research International Journal of Tourism Research Current Issues in Tourism Journal of Hospitality and Tourism Research Journal of Hospitality Marketing and Management Tourism Geographies
Robin Nunkoo – Updated, Feb, 2017 21
Development Southern Africa Tourism Recreation Research Anatolia: An International Journal of Tourism and Hospitality Research International Journal of Hospitality and Tourism Administration Landscape and Urban Planning Journal of Housing and the Built Environment e-Review of Tourism Research Annual Graduate Education and Graduate Students Research Conference National Recreation and Parks Leisure Association Leisure Research Symposium
Examination of PhD Thesis Ahmed F.: Does Ecotourism Produce Sustainable Outcomes: Testing the Direct and Mediated Effects? – School of Marketing, Curtin University, Australia Gungadeen S.: Change Management Practices in Small Island Economics: A Case Study of Private Sector Organizations in Mauritius – Murdoch University, Australia.
Conference Organization 2017: Chair of Organizing Committee and Conference Co-Chair of the XVII Series of the BEST EN Conference – “Innovation and Progress in Sustainable Tourism”. Organized by the International Center for Sustainable Tourism and Hospitality, University of Mauritius, 14th-17th June 2017, Mauritius. 2014. Chair of Organizing Committee and Conference Co-Chair of the 4th Advances in Hospitality and Tourism Marketing and Management Conference. Organized by Faculty of Law and Management, University of Mauritius, Mauritius and School of Hospitality Business Management, Washington State University, 25th-27th June 2014, Le Meridien Hotel, Mauritius. 2010. Organizing committee member of the “International Research Symposium in Service Management – Service Imperatives in the New Economy.” Organized by Faculty of Law and Management, University of Mauritius, Mauritius, 24th-27th August 2010 (In collaboration with the Journal of Service Management, Managing Service Quality, and Journal of Hospitality Marketing and Management).
Conference Scientific Committee Member 2016: Scientific committee member of the “6th Advances in Hospitality and Tourism Marketing and Management Conference”. Guangzhou, China 14-17 July 2016. 2015. Scientific committee member of the “5th Advances in Hospitality and Tourism Marketing and Management Conference”. Beppu, Japan, 18-21 June 2015.
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2014. Scientific committee member of the “International Antalya Hospitality Tourism and Travel Research Conference.” Porto Bello Hotel Antalya / Turkey, 9-12 December 2014. 2011. Scientific committee member of the “International Tourism Sustainability Conference - Embracing Social and Environmental Change: The Influence and Role of Tourism.” University of Bedfordshire/University of Technology, Mauritius, Mauritius, 21st-24th September 2011.
Consultancy Projects 2016. An Assessment of the Service of the Employees Welfare Fund and Quality of Life of Mauritian Citizens (Co-lead Consultant) 2015. Preparation of Country Context for the Second Generation Decent Work Country Program (DWCP) for International Labour Organisation (ILO). (Lead Consultant) 2015. Preparation of Report on an Assessment of the Level of Customer Satisfaction among Lubricant Outlets in Mauritius for Vivo Energy. (Consultant) 2015. Preparation of Entry Examination Paper for the Post of Manager for Bank of Mauritius. (Consultant)
Service to External Bodies 2015 – present Member of Academic Council of the Open University of
Mauritius 2010 - present Representative of Mauritius Tourism Consultant Network 2008 - 2010 Member of School Management Committee
Hotel School of Mauritius, Ebène, Rose Hill, Mauritius 2010 Member of and provided specialist advice to the
Secondary School Subject Advisory Committee for Travel and Tourism (curriculum dissemination) set up by Mauritius Examination Syndicate and Ministry of Education and Human Resources, Government of Mauritius.
2010 Provided specialist advice to the Ministry of Industry, Science and Research, Government of Mauritius, on the design of an action plan pertaining to the behavior of tourists regarding the purchase of jewelleries in Mauritius.
Robin Nunkoo – Updated, Feb, 2017 23
References
Dr Dogan Gursoy, Ph.D., CHE Taco Bell Distinguished Professor Washington State University College of Business PO Box 644742 Pullman, WA 99164-4742 Tel: (509) 335-7945 Fax: (509) 335-3857 E-mail: [email protected]
Dr. Stephen L. J. Smith, PhD Professor School of Hospitality, Food, and Tourism Management University of Guelph Guelph, Ontario, Canada N1G 2W1 Tel: (519) 824 4120 (ext 56319) E-mail: [email protected]
Dr Troy. D. Glover, PhD Professor University of Waterloo 200 University Avenue West Waterloo, Ontario, Canada N2L 3G1 Tel: (519) 888 4567 (Ext. 33097) Fax: (519) 747 1141 E-mail: [email protected]
Muzaffer Uysal, PhD Professor Hospitality & Tourism Management (0429) 361 Wallace Hall, Virginia Tech 295 West Campus Drive Blacksburg, VA 24061 [email protected]
