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Curriculum & Workforce Development in Cyber-Security Hal Zenisek Blackhawk Technical College...

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Curriculum & Workforce Development in Cyber-Security Hal Zenisek Blackhawk Technical College Janesville, Wisconsin USA Slide 2 If it works, try not to be surprised. by Ron Fischer, WCTC Slide 3 Introduction The Power of 2 Three purposes of this session Share lessons learned developing a 2-year degree for information security Share ideas for workforce development Learn from others attending this session Introductions Hal Zenisek Dean Business & Information Technology Blackhawk Technical College Janesville, Wisconsin USA [email protected] Slide 4 Our Agenda What I plan to talk about! Our Thesis Information is the asset Industry-driven program design Share resources & skill standards Course & Curriculum development Faculty development Delivery methodologies & ideas for workforce development Sharing ideas & questions Slide 5 Slide 6 www.blackhawk.edu Slide 7 Blackhawk Technical College www.blackhawk.edu www.blackhawk.edu Mission - Career & Technical Education including workforce & economic development Business & Information Technology 2-year programs, diplomas, & certificates Accounting, Marketing, Management Office Careers IT Cluster Networking Specialist Micro Programmer Specialist Help Desk Assistant Information Systems Security Specialist Slide 8 The WTCS Associate in Applied Science Degree Applied Associate degree programs as defined by Wisconsin Statute are two-year, post-high school programs in an area designated and approved by the State Board for which the course requirements are established by the State Board. Applied associate degree programs adhere to the following principles: provide the education and training in occupational areas required by the state's economy; shall prepare students to be productive employees and to succeed in occupations requiring advanced education and training; specific degree requirements shall have a demonstrated relevance to the needs of employers and students as employees; all courses shall be of the highest quality as demonstrated by national and regional accreditation and perceptions of graduates and employers; shall be designed to impart identified competencies and program graduates shall achieve those competencies. Slide 9 ADDIE The ADDIE Instructional Design Model Analysis --> Design --> Development --> Implementation --> Evaluation Slide 10 Analysis & needs identification Its about Information Security Slide 11 Information Security! Our thesis its all about Information Security! Computers (& even networks) can be replaced, information is the asset which has value & therefore the critical resource. Information security includes assurance, confidentiality, availability, integrity, threats & vulnerabilities. What KSAs go with protecting/security information & information systems? Which competencies fit within our mission & purpose as a 2-year technical college? Which are the highest priority? Prepare for future program outcomes and documenting the need. KSA technical skills beyond networking, and include security management, policy development, ethical behavior, and more. Breadth of field versus depth of field. Issues inside the firewall as well as outside of it. Slide 12 More on Information Security Information needs to be available and Information needs to be private. Information needs to be trusted. Information systems need to be reliable. Networks make information available. Secure networks help insure privacy & protection. However, we felt there is more. Slide 13 Types of information systems Accounting information systems Financial systems (banking & others) Business systems (e-Commerce) Health information systems (medical) Community information systems (Emergency Response) Governmental, education, telecommunications & others Slide 14 Blackhawk Technical Colleges Multi-Disciplinary Approach Network Security (4 courses) Programming & e-Commerce for information systems security (3 courses) Security Management (5) Business Continuity Planning Cyber Law & Ethics Security Measures/Countermeasures (intrusion detection & defending an internetworked system against attacks) would be our capstone lab experience. Slide 15 AAS limited to 68 credits- 12 core courses. Advanced technical certificates=36 credits. Target trained incumbent IT professionals and technical staff. Elective courses for IT students in other majors such as networking & programming. Big picture approach & cross section of the continuum of information systems. From operating systems, buffer overruns, policies & procedures, to intrusion detection & appropriate countermeasures. Program Design A Multi-Disciplinary Approach Slide 16 Blackhawk Technical College found: One Wisconsin employer (without a significant Web presence) shared their recent experience with a spam firewall. Based on 900 users Over 5000 e-mail per hour 2974 were spam (60%) 33 had viruses SOP for their IT personnel & business was transacted without incident with a firewall & spam filter (plus trained personnel). Slide 17 Recent Job Advertisement Madison, Wisconsin Enterprise Security Specialist Set overall security strategy, conducts security technology research, consults on best practices, and coordinates in-house security operations. Bachelors degree, Computer Science 5 years recent experience networks Cisco experience CSSIP and/or Cisco certification. Slide 18 Blackhawk Technical Colleges Needs Assessment Process Institutional Advancement survey 51% response rate from 74 employers 53% have problems finding qualified cyber security workers 56% indicated the demand would increase over the next four years 16 new full-time and 7 new part-time openings over next 4 yrs. projected Slide 19 Blackhawk Technical Colleges Needs Assessment Data 82% would encourage current employees to participate in an educational program 89% would hire a graduate for a cyber security program average hourly wage = $20.20 ($42,000) sent to the WTCS office & approved as a new & emerging occupation approval to proceed with program development Slide 20 Program & Curriculum Design Program Design Course & curriculum development Slide 21 Industry-Driven Design NSA Information Assurance Directorate & Skill Standard (www.nsa.gov)www.nsa.gov Relevant industry-based competencies such as the Systems Security Certified Practitioner (www.isaca.org)www.isaca.org Global Information Assurance Certification (www.giac.org)www.giac.org Local Chapter of the ISSA (Information Systems Security Association - see www.issa.org).www.issa.org Alignment with 10 domains of the CISSP or not? Blackhawk Technical College IT Employer Advisory Committee (Rock & Green County Wisconsin) everyone is impacted by this. Slide 22 www.aacc.nche.edu Slide 23 Blackhawk Technical College Program Design Process Articulate our thesis & correlate it to an identified need. Its about Information Security! Draft exit skills statements & design program outcomes from those. Align & refine as we go. Select tentative courses as building blocks to program outcomes. Aligned with industry skill standards. Prioritize program & course outcomes. Prepare for course level curriculum development. Focused on the learner? Slide 24 Proposed Exit Skills From the learners point of view From an employers point of view These will evolve into future program outcomes Slide 25 Proposed Exit Skills 1.A very good understanding of what information security is, as currently defined by both industry and government. 2.A detailed understanding of the man-made and natural threats to information systems, and how to effectively deal with them. 3.An extensive knowledge of the information assets that need protection. 4.A detailed knowledge of the various methods for countering/preventing internal and external threats. 5.A detailed knowledge of how to deal with threats. 6.An understanding that InfoSec is not a single thing, nor is it an absolute science or a purely technical subject. Slide 26 Proposed Exit Skills 7.A detailed methodology for creating and maintaining a consistently proven means for countering threats in an organizational InfoSec Program. 8.An understanding that a successful approach to security planning, policies, and procedures are as much about business process improvement as it is about technology. 9.An understanding of the need to maintain the interoperability of the organizational InfoSec Program with external systems. 10.What makes Information Assurance (IA) different than InfoSec and the need for IA across the enterprise. 11.The knowledge base necessary to obtain common InfoSec/IA industry certifications. Slide 27 Kay Fratianne, Blackhawk Technical College What are Program Outcomes in Career & Technical Education? Occupational specific knowledge, skills and attitudes that learners demonstrate upon completion. Pertain to the holistic program and go beyond courses. Derived from overall tasks performed on the job or in life roles. Are not program evaluation; the learner is the focus not the program. Slide 28 Program Outcomes Purpose Provides the reader with an overview of what the learner will be able to do as a result of the learning process. Highest level of achievement that is part of the learning process. Are supported by student outcomes assessment plans. Slide 29 Program Outcomes Guidelines Use lead-in phrase upon completion of the Infosec program, the learner will be able to do. Use only one action verb per outcome and preferably the application level or above. Consider the nature of the skills and the environment in which the learner will perform on the job. Write concise & clear phrases. Limit of 8 to 10 outcomes validated by advisory committee members both for content and for understanding. Slide 30 BTC Infosec Program Outcomes Identify resources, assess threats, analyze losses, and understand vulnerabilities of information systems. Establish safeguards for automated information systems. Install, configure, and use specialized security software, hardware, and firmware components. Troubleshoot potential IT security issues. Implement preventative measures. Respond to threats from viruses, worms, and other unauthorized access. Slide 31 Program Design Model Adds Flexibility No specific hardware or software specifics through the use of more generic titles (Operating Systems Security). A variety of hardware, firmware, and software vendors are covered in courses and found in the lab. Statewide model for other WTCS colleges. Current Issues & Trends seminar changes based on employer input, technology, and trends. Slide 32 Program Outcomes Resources DACUM facilitated process Advisory Committee Job Postings Employee Input Industry standards Graduate follow-up studies Internships Other colleges Slide 33 Program Design Resources NSA www.nsa.gov Centers for Academic Excellence Skill Standards such as 4011, 12, etc. Protecting Information: The Role of Community Colleges in Cybersecurity Education www.aacc.nche.edu.www.aacc.nche.edu Slide 34 Program Design Resources Cybersecurity Education in Community Colleges.pdf Cybersecurity Education in Community Colleges.pdf 4011.pdf www.nsa.gov/ia/index.cfm CISSP www.isc2.orgwww.isc2.org Slide 35 Infosec Core Courses Blackhawk Technical College INet/WWW+ Information Security Principles Network Security Internetwork Security I Internetwork Security II Designing Secure Websites Operating Systems Security Security Policies & Procedures Information Security Documentation Client/Server Systems Security Security Meaures & Countermesaures Business Continuity Planning Slide 36 Curriculum Development Our plan for getting students to those exit skills and program outcomes. Slide 37 www.samsa.com Slide 38 Curriculum Development Its About Information Security Course-level outcomes (blueprint) Competencies Major skills, attitude, or ability needed to perform a task effectively Learning Objectives Performance Standards Learning Plans with learning activities Performance Assessment Plans Student Outcomes Assessment Plans Slide 39 Curriculum Development Competency-based software - WIDS Each course has several competencies that support program outcomes. Each competency has learning objectives, performance standards, learning plans, and assessment. WIDS generated reports include syllabi, Course Outcome Summary, and addresses Slide 40 Worldwide Instructional Design System (WIDS) www.wids.org Slide 41 4011 Alignment ISSC4011Matrix.xls Slide 42 Alignment efforts ISSCPCrsAreas 2005.xls Slide 43 Alignment Efforts & Curriculum ISSCPWIDS.xls Slide 44 WIDS Course Examples Information Security Principles ITSEC-114.doc Network Security ITSEC-124.doc Perimeter Security ITSEC-145.doc Slide 45 Implementation (Delivery) Slide 46 Instructional delivery vision Face-to-face traditional learning On-line (distance learning) On-site employee development Technical assistance Seminars, awareness workshops & lifelong learning for IT and non-IT employees Slide 47 Real Life Student 1 Age, 40+ & Female Main Frame Programmer & Web Site Administrator for a number of years Laid off & job hunting; ready to leave IT for a more viable occupation Last time in school was mid 1980s I love this program and am so glad you talked me into it. Its the first time Ive ever taken time to look at the big picture. I cant wait to get a job in this field. Slide 48 Real Life Student 2 Age, 30+, Male & learned everything he knows about IT on-the-job. Local ISP Administrator for a number of years. Last time in school was high school & didnt like it that much. Strong technical skills a quick study but often sees the answer as adding more technology. Doesnt see the need for policies and procedures. A classic practitioner in approach to problem solving. Slide 49 Serving distance education learners with limited resources Blackboard? WebCT? Others? IT infrastructure support? College firewalls & security? Slide 50 www.etechcollege.com Slide 51 Distance Learning via the Web Powered by BlackBoard, Inc. Hosted by Milwaukee Area Technical College. www.matc.edu Information Security Principles 154-151 Disaster Recovery Planning 154-155 Slide 52 Workforce Development Short-course seminars (modules from credit courses) Week-long boot camps Awareness seminars for all employees password protocols, basics on viruses, ethics, inside the firewall New hire training for your IT staff? Specific Courses? 12-course, 36-credit certificate? 2-year AAS degree? Slide 53 Evaluation Program evaluation 3 years Crucial Conversations Lessons Learned The Reflective Practitioner Slide 54 Next Steps? Plan Do Check Act Slide 55 Crucial BTC Conversations Is the time right for expanding IT educational programs? So tell me again why do you want to bring viruses on the Colleges computers? Arent you teaching hackers to be better hackers? Will there be jobs at the end? Its a great idea for the 4-year college Slide 56 Key Points & the Power of 2 We are one dean and one faculty member at a small school in central Wisconsin do not underestimate the power of 2. It is more than simply computer security. Its more than network security. Its all about information security. Technical competencies and security management oriented competencies are both part of our approach. Both in the computer lab make for terrific conversations! Integrating this is powerful. Slide 57 Future Vision & The Power of 2 AAS degree approved for next fall. 2+2 partnerships for Baccalaureate degrees will better serve students & the workforce. Distance learning courses support an employed IT workforce. Supporting the colleges IT infrastructure with advising and technical assistance. Our campus is more secure! Better aligning our occupational outcomes with related certification programs & getting students into testing such as the CISSP. Center for Information Assurance? Slide 58 Transitioning to an AAS 21 credits of General Education 6 credits of Elective courses 42 credits of Program Requirements 18 credits support 34 credits of core Work-based learning component 68 total credits Slide 59 Academic Partnerships Milwaukee Area Technical Colleges AAS degree (www.matc.edu)www.matc.edu University of Illinois, Center for Academic Excellence, Champaign National Colloquium for Information Systems Security Education or CISSE (http://www.ncisse.org). http://www.ncisse.org Wisconsin Technical College System office, Madison, Wisconsin (www.wtcsystem.org).www.wtcsystem.org Worldwide Instructional Design Software (www.wids.org).www.wids.org Franklin University (www.franklin.edu) pending a 2+2 agreement for an online Bachelors degree.www.franklin.edu Slide 60 Faculty Development CISSE, June 2005 in Atlanta GA NSA Centers of Academic Excellence NSA Skill Standards 4011 4014 etc. CISSPs 10 domains & certification Designing & delivering distance learning WIDS Curriculum Development software training Slide 61 The Other Half of the Power of 2 Douglas A. Tabbutt IT Instructor Center for Information Assurance Education Blackhawk Technical College 6004 Prairie Road Janesville, WI USA 53547 [email protected] Slide 62 Wrap-up & Next Steps Expanding The Power of 2 Summarize any actions from the audience as a result of this presentation? Summarize any follow up action items required from Blackhawk Technical College? See me during the conference if you want to talk further. Slide 63 At Blackhawk Technical College, Janesville Wisconsin Its about ? Slide 64 Questions and Discussion ? ? ? ?? ? ? ?

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