Custodial Handbook

District Facilities Centre – Service Operations Department –January 2017

www.surreyschools.ca

pg. 1

Table of Contents

Section I Introduction ................................................................................................................................... 2

Handbook Introduction _____________________________________________________________________________________ 2 Objectives of the Service Operations Department: _______________________________________________________________ 2

Section II ..................................................................................................................................................... 3

Spare Board Instructions ____________________________________________________________________________________ 3

Section III .................................................................................................................................................... 4

Green Cleaning in Surrey School District ________________________________________________________________________ 4 General Cleaning Duties and Responsibilities____________________________________________________________________ 5 Cleaning of Specific Areas ___________________________________________________________________________________ 6 Frequency of Cleaning _____________________________________________________________________________________ 10 Equipment & Supplies______________________________________________________________________________________ 13 Maintenance Responsibilities _______________________________________________________________________________ 14 Re-Think Waste ___________________________________________________________________________________________ 15

SD 36 RECYCLING PROGRAM........................................................................................................................................................... 15 Roles/Responsibilities-Re-Think Waste Program ________________________________________________________________ 16

Section IV .................................................................................................................................................. 17

Summer Cleaning Guidelines ________________________________________________________________________________ 17 Secondary School Summer Clean-Up __________________________________________________________________________ 19 ELEMENTARY SCHOOL SUMMER CLEAN-UP PROGRAM __________________________________________________________ 20 CARETAKER ABSENCE COVERAGE ____________________________________________________________________________ 21 NOT REPORTING FOR WORK ________________________________________________________________________________ 21 CUSTODIAL STAFF BREAK TIMES _____________________________________________________________________________ 21 SCHOOL CLOSURE – SUMMER, CHRISTMAS & SPRING BREAK: _____________________________________________________ 21 EMERGENCY/NON EMERGENCY TELEPHONE NUMBERS __________________________________________________________ 22 BUILDINGS AND GROUNDS CUSTODIAL/MAINTENANCE _________________________________________________________ 22

Section V ................................................................................................................................................... 23

Health & Safety ___________________________________________________________________________________________ 23 Working Alone ................................................................................................................................................................................ 23 Call-In Schedule............................................................................................................................................................................... 23 Staff Injuries or Near Misses .......................................................................................................................................................... 24

General Safety Rules _______________________________________________________________________________________ 25 Power Outage ____________________________________________________________________________________________ 25 Safe Work Practices _______________________________________________________________________________________ 26

Section VI .................................................................................................................................................. 34

Class Specification_________________________________________________________________________________________ 34 Caretaker ........................................................................................................................................................................................ 34 Head Caretaker ............................................................................................................................................................................... 35 Senior Head Caretaker.................................................................................................................................................................... 36 Day Custodian ................................................................................................................................................................................. 37

Policy and Procedures______________________________________________________________________________________ 38 Important Forms: _________________________________________________________________________________________ 41

pg. 2

Section I Introduction

Handbook Introduction

In the event you encounter a situation or incident that poses a risk to your safety or others, refer to page 23 for

Personal Safety instructions.

The purpose of this handbook is to provide custodial personnel with a useful resource manual. The structure of this

handbook addresses cleaning and operational issues, followed up by important safety information, and finally sample

forms.

Through the use of this handbook, custodial staff members should improve their planning and productively. It will assist

in establishing district-wide required standards for cleaning.

Much of the work included in cleaning is of a routine nature; consequently, there is a tendency to overlook the

significant role the cleaning section plays in the daily routine of a school. Just as a marked degree of specialization has

developed for increase and more specific support services, the cleaning service, as an important support service has

been affected considerably by the changes in this field. These changes are of a continuing nature and therefore one can

expect ongoing changes in procedures, methods and materials used by the Service Operations Department.

This manual is intended to encompass the role of the Operations Department, and its function within the School District.

This department must have an efficient cleaning program capable of providing a safe, pleasant and functional

environment for both students and staff.

Objectives of the Service Operations Department:

The objectives of the Service Operations Department must be consistent and include the following:

• To maintain an attractive, clean, healthy and sanitary environment for staff and students • To use supplies and equipment properly and to follow School District procedures in regards to safety and

building security. To assist in maintaining good morale:

• Of the student through the provision of a clean environment conducive to study and learning • Of the staff through the provision of a clean environment conducive to efficient work • Of the cleaning staff in particular as reflected by contentment and pride of accomplishment • To preserve the capital investment of Physical Facilities (buildings and furnishings) by regularly scheduled care.

pg. 3

Section II

Spare Board Instructions

Please understand your employment as a spare board caretaker is of a temporary nature. There may be days when

there is no work available or only partial work is available.

You will usually be informed by the automated dispatch system prior to 1200 hours, of your work for the day (s). Listen

to the duration of the job you have been dispatched for, it may be more than one day. The automated system will give

the start/end time and date.

You must be available to receive a phone call from the automated system at dispatch time (1100 hours) The system will

not acknowledge answering machines, pagers, or a busy signal. You may change your telephone number within the

system each day, i.e. cell phone.

If you are not available for work on any given day you must call the dispatch clerk prior to (1100 hours) and inform her

you are not available for work that day, spare board do not enter their own absences.

Other than an ill absence, if you are unavailable for work for more than 2 hours, you must fill out a leave of absence

form, (see sample at back of book), such leaves shall not be unreasonably denied.

If you are relieving in a position or if you do not have a job as yet that day and you are sick and unable to work, you must

notify the dispatch clerk (604-572-0517) before 1100 hours, this is most important.

Spare board employee shall be defined as an employee who is either a probationary employee or a regular employee

who is engaged on a relief or day-to-day basis only and who does not hold an assignment through a posting.

As a replacement Caretaker, you are expected to follow direction given from the Head Caretaker or Assistant Manager

of Service Operations.

Your hours of work may vary from day to day. You will be instructed when you are given your assignment. You must

adhere to these hours unless instructed otherwise by an Assistant Manager of Service Operations or the Manger of

Service Operations.

Probationary Periods and Reports

A probationary period is a four (4) month period served by an employee to determine his/her general suitability to become a regular employee. Except as noted below, the probationary period shall continue for four (4) months and, during this period, no seniority rights shall be recognized. Upon completion of four (4) months accumulated service, an employee shall be entitled to seniority dating from the day he/she entered the service of the Employer. For clarification service means with respect to the words “four (4) months accumulated service” the following applies: • A probationary employee must work a minimum of four (4) months from the first day of work and a minimum of

450 hours worked, or • Six (6) months from the first day of work and a minimum of 450 hours worked • If the requirements of the two (2) previous statements have not been met the probationary period will be

extended until eight (8) months from the first day of work.

pg. 4

Section III

Green Cleaning in Surrey School District

Our intent is to minimize exposure of building occupants and maintenance personnel to potentially hazardous chemical contaminants that may adversely impact air quality, occupant well-being, and the environment. The Service Operations Department is committed to providing a safe and clean environment for our students and staff. Our objective for maintaining the interior of schools is to minimize worker/occupant exposure to harmful contaminants, and cleaning residues, minimize the amount of chemicals, particles, and moisture accumulated and/or released into the air by cleaning process, and dispose of cleaning waste in an environmental responsible manner. Cleaning products are important for maintaining a sanitary environment in schools. However, chemicals in cleaning products may be hazardous to the environment and to the health of students, custodial, maintenance, and other school staff. Green cleaning reduces environment al land health risks by selecting alternative, environmentally-sensitive products. By applying these products properly, we can minimize the exposure to harsh cleaning products. Surrey School District recognizes that green housekeeping is designed to reduce the environmental impact on health and the environment. At present, our general cleaner has multi-surface use and is Eco Logo certified. This cleaner replaces our general cleaners, floor cleaner, and window cleaner. Our hand soap is a luxury foam soap that is Eco Logo certified and our toilet paper is 100% recycled and has Green Seal. Over the past several years we have replaced equipment with equipment that uses technology to reduce the amount of water, and detergent consumption. This equipment is more efficient for improved air quality and less noisy. In addition to regular recycle, the Surrey School District has started implementing the separation of recycled materials comprising of paper, cardboard, mixed plastics, glass and organic materials. Our intention is to have this program running in every school. At present we have two schools that are LEED certified as well as our DEC building that was built to LEED gold energy conservation standards.

pg. 5

General Cleaning Duties and Responsibilities

Dayshift Custodian-Secondary Schools

Unlock gates, disarm building, check perimeter of building for any vandalism (broken glass, graffiti) and report to

office, (during school closures when there is no clerk in school, call Facilities and report). Pick up and dispose of

broken glass, sharp and needles on ground or in classroom, wear PPE.

Waste removal duties are to monitor and maintain garbage and recycling in hallway stations throughout the

day; empty near end of shift and reline soiled bags.

Please refer to day custodial guidelines for full list of duties.

See color-coded map for details.

Afternoon Shift JIV (head custodian)

Check for messages at the office. Check with clerk for Facility Rentals use and times, or another activity that may be taking place at your school. Waste removal duties are emptying organics and relining receptacles from hallway stations each day. Any section responsibilities referred to on color-coded map in custodial room.

Caretakers (J1)-All Locations

• Secure all inside and outside doors and shutters as soon as possible. • Remove garbage from classrooms; Dispose and maintain all waste stations in your section, the stations consist

of garbage, recycle, organics. The refundable container is the responsibility of the school. In secondary schools the caretaker whose sections are kitchens, home economics (foods rooms), teaching kitchen, kitchen, breakfast rooms, etc. are responsible for any and all organic shifters in those areas.

• As you are going through your classrooms removing garbage, secure windows, doors, blinds, and shutters. Clean white board rails with a damp cloth, empty pencil sharpeners, turn out lights (preventing unnecessary energy loss). Leave doors locked when exiting.

• Sweep/vacuum all classrooms, hallways, stairs etc. (Check color coded floor plan for alternate vacuum schedule) • Thoroughly clean all washrooms, change rooms, shower rooms, etc. • Sweep gym daily, spot mop daily, thoroughly wash with machine at least once a week. • Spot mop all resilient floors daily, thoroughly wash weekly or as required. • Clean all sinks/counters daily use a cream product to remove stains. Grease, scum, etc. • Clean kindergarten desks daily, all others are to be maintained daily, and thoroughly cleaned weekly, a desk

schedule is to be written up and given to the Administration and placed in the janitorial closest for spare board information.

• Clean inside glass weekly. • Low dusting by-weekly, shelves, window ledges, etc. • High dusting/monthly. • Clean all janitorial equipment, arrange supplies for next day’s use. • Security check. All caretakers are responsible for securing their work areas. Head Caretakers (acting Head

Caretaker) is responsible for the overall security and gates. An outside perimeter check is required to ensure windows are closed, blinds and shutters are down and doors are locked. Two Caretakers should go this together when possible. An inside check is acceptable is you do not feel comfortable going outside.

• Spare Board caretakers are expected to perform the duties and take on the responsibilities of the person they are replacing. It is expected all tasks will be performed and completed in the same timely manner, and that equipment and supplies will be cleaned and/or wiped down, vacuums emptied, etc.

pg. 6

Cleaning of Specific Areas

Washrooms-Change Rooms-Shower rooms • Place wet floor sign. • Visually inspect the room for vandalism or maintenance issues. • Sanitize thoroughly all sinks, toilets, stalls, and door handles. • Remove smears, stains, or spots from stalls, walls, and other surfaces daily. • Check wiling, remove spit balls, dirt, etc. Change burnt light tubes. • Leave toilet seats upright after cleaning. • Replace all supplies daily (hand soap, toilet paper, paper towel). • Remove garbage and sweep with a corn broom/vacuum daily. • Thoroughly was floors daily. • High dust weekly. Classrooms-Offices-Multipurpose Rooms • Secure windows/doors, close blinds and shutters. • Remove garbage, change bag as required. • Chalk/White board rails cleaned with damp cloth. • Pencil sharpeners emptied. • Wash desks once a week thoroughly/maintain daily (Kindergarten desks and daycare desks and tables are cleaned

daily). • Sinks/counters washed daily/Replace hand soap and paper towel. • Spot wash walls and doors as required/clean glass as required. • Vacuum/Sweep daily including all mats. • Spot wash floors daily, thoroughly wash weekly or as required. • Spot clean with portable carpet extractor when required. • Dust weekly using a damp cloth. Kitchens-Home Economics-Cafeteria Rooms • Secure windows and doors. • Remove garbage/change garbage bag as required. • Clean countertops and sink areas. • Spot clean walls, doors, door frames/clean glass. • Replenish all soap, and paper towel, clean dispensers as required. • Dust mop or vacuum floor daily. • Wash floors thoroughly with a neutral soap. • Pull out stoves and fridges in home economics rooms, on professional days and school closures and clean area. • Wash cafeteria tables daily. Art/Clay Rooms: • Secure windows and doors. • Remove garbage. • Sweep/vacuum and wash floors daily. • Wash sinks and counters and tables daily. • Spot wash walls and doors as required.

pg. 7

SHOPS – WOODWORK; METALWORK; AUTOMOTIVE; TECHNICAL ED.: • Secure windows and doors. • Remove garbage. • Wash sinks and replace hand soap and paper towels nightly. • Vacuum or sweep floors and around machines daily. • Metal and automotive shops have floors washed with degreaser as required. • Wash Technical Ed. tables weekly. • Spot wash walls as required, low dust weekly, high dust monthly. • Empty sawdust drums, bins or socks daily. Emptying of the bins should be done by two persons at all times. HALLWAYS; STAIRS: • Sweep or vacuum stairs nightly. • Damp mop resilient floors nightly using cold water and neutral soap. • Remove all black marks nightly. • Remove writing from walls and lockers daily (use harsh abrasive as last resort – (see your Assistant Manager for

difficult graffiti). • Sweep or vacuum corners as required (at least weekly). • High and low dusting to be done weekly. • Drinking fountains are to be sanitized daily. • Remove waste from stations daily, clean and maintain stations, do not separate bins. THEATRES; BAND ROOMS; DRAMA ROOMS; CHORAL ROOMS; DANCE STUDIO’S: Follow classroom cleaning schedule: • Secure windows and doors. • Remove garbage from room/change garbage bag as required. • Chalk rails cleaned and pencil sharpeners. • Vacuum or dust mop nightly. • Wash desks once a week thoroughly/maintain daily (daily wash for kindergarten and daycare desks and tables). • Sink and counter washed daily/Replace hand soap, and paper towel. • Spot wash walls and doors as required/clean glass as required. • Spot wash floors nightly, thoroughly wash weekly using neutral detergent. • Consult with your Assistant Manager of Service Operations on carpet care (spot cleaning). • Dusting to be done weekly, using a damp cloth. Gyms: • Secure area • Floor is to be swept nightly; perimeter vacuumed weekly. • Gym floor must be spot washed nightly. • Gym floors require a complete washing at least once a week with a floor machine, if you do not have a floor machine

use a mop and bucket, use water sparingly on wood floor • Bleachers cleaned and floor area underneath bleacher to be cleaned prior to returning to closed position (get help

to pull out) • Clean equipment room as required, spot wash walls as required

High dusting to be done on Pro D days.

pg. 8

Weight Room: • Secure area, remove garbage • Vacuum or sweep nightly. • Wash floors as required (always get help to move heavy weight or exercise equipment). • Dust as required. Custodial Rooms: • Custodial rooms should be kept neat and tidy at all times and supplies and equipment neatly stored. • Make sure these areas are secured and locked. • Inventory of supplies should be taken on a regular basis. • Report to your Assistant Manager of Service Operations if additional shelves are needed. • Furnace rooms are NOT to be used for any storage. • DO NOT WRAP SINK HOSE AROUND TAP. THE LENGTH OF THE HOSE SHOULD ON REACH THE BASE OF THE SINK. Mechanical/Electrical Rooms: • Sweep, vacuum, and wash floors on Pro D Days, or school closures. • Keep this area neat and tidy at all times (remember maintenance personnel must be able to get at service panels). • No storage allowed in this area. Light Replacement: • Replace lights and tubes as required. Wipe lens cover and inside light assembly when replacing tubes. • Emergency lights are to be checked and initialed once a month. Report any failures to clerk. (Only elementary

schools). • Always use goggles/inspect ladder for any damage, do not use if ladder is unsafe. • Leave note for work order clerk about ballast replacement, giving room number. Leave a note on the inside of the

light cover indicating which ballast is out. Entrances: Help stop the dirt and sand at the doorway, this will save you time and work. • Use mats at entrance doorways, vacuum daily. • Lift mats regularly to clean under the mats, remove mats when scrubbing and refinishing floors. Parking Lock Gates: • When opening in the morning these gates must be locked back and secured. Unsecured gates are a hazard to

people and vehicles. • Lock the gates closed at the end of your shift. • Burnt out light tubes are to be placed in an empty light tube box, when you have 2 or more boxes (depending on

storage) have secretary create work order for transportation to have the light tubes picked up. • Pallets are to be stored in a safe and unrestricted area, have secretary create work order for transportation to pick

up pallets.

pg. 9

School Security: Make certain that all doors and windows are closed and properly secured before leaving the premises. All caretakers are expected to secure their own work areas however; the Head Caretaker remains ultimately responsible for the over-all security of the building. • Windows and doors to be closed to prevent heat loss or allow unauthorized access. • Keep all inside doors locked during group activities. • Head Caretaker should review security procedures with his/her staff. • Advise teaching staff about mobiles and decorations that are too close to sensors.

FLOOR CARE:

Please do not over wax resilient floor coverings; we do not expect you to produce a high gloss look. We are presently using an acrylic floor finish. Please apply three thin coats after scrubbing and as directed after stripping.

• Use neutral floor detergent only. • Do not apply floor finish to baseboards.

Methods of Dusting: Use damp dusting whenever possible. Venetian blinds should be dry dusted first then washed or damp dusted as required. Scrubbing: Use heavy scrubbing pads (brown) only when required (check with your Assistant Manager).

• Red pad – light scrubbing. • Blue pad – regular scrubbing. • Brown pad – heavy scrubbing or stripping.

Pressure Washers: NOT TO BE USED INSIDE THE SCHOOL

• Turn machine off when not in use; do not allow the pressure to build up, this could damage the pump • The cleaning and handling of these machines is very important and instructions should be followed thoroughly.

Emergency Spill Packs: Emergency clean-up pack is specially formulated to clean up mess. It instantly binds, absorbs, deodorizes and covers vomit, food spills and incontinence accidents.

• Sprinkle contents evenly on spill. • Wait a couple of minutes for product to absorb. • Sweep up or scrape up. • Keep out of the reach of children. • It is non-toxic and biodegradable power.

pg. 10

Frequency of Cleaning

CLASSROOMS

Task Tools Method Daily Weekly Pro D Christmas Spring Summer

Dusting Duster, cloths, neutral cleaner

Dust blinds and horizontals with duster. Damp cloth cleaning may be required.

* * * * *

Chairs Cloths, neutral cleaner, glide removal tool, hammer.

Closure-Wipe down entire chair. Daily-Using level work surface remove any damage glides and replace.

* * * *

Desks/ Tables

Putty knife, razor scraper, cloths, neutral cleaner, degreaser, graffiti paste

Daily-maintain tops cleanliness for spills and offensive graffiti. Weekly-Clean all tops. Breaks-Clean entire desk/table.

* * * * * *

Floors-Sweep/ Vacuum/ Wash

Dust mop, vacuum, bucket/wringer, mop, neutral cleaner, white pad

Sweep and vacuum daily. Spot mop daily and full wash weekly.

* *

Floors-Burnish

High Speed Burnisher, 20” Aqua Pad

Sweep/Wash area prior to burnishing. * * * *

Floors-Scrub/ Refinish

Side to Side Scrubber, doodle bug, brown pads, squeegee, mop/bucket/wringer, wet vac, neutral cleaner, floor finish, wax applicator.

Please refer to Floor scrubbing procedure on page 12.

*

Sink/ Counter/ Tap

Color coded cloth, pail of disinfecting solution 1 full pump per 2 gallon pail.

Clean taps, behind taps, sink basin, center drain, counter tops.

*

Pencil Sharpener

Empty in garbage daily. *

Garbage/ Walls

Garbage cart, cloth, neutral cleaner.

Empty daily. Wipe down spillage on wall behind receptacle. Reline as needed.

*

Glass-interior

Preferred tool is the Unger Speed Clean window kit.

Daily-Spot Clean. Closures-Clean all glass.

* * * * * *

pg. 11

Frequency of Cleaning

WASHROOMS

Task Tools Method Daily Weekly Pro D Christmas Spring Summer

Ceilings Gloves, tongs, corn broom, vacuum

Monitor for debris and remove. *

Walls/ Cubicles/ Doors

Cloths, disinfectant Daily-Spot clean. Closure-Full clean. * * * *

Sanitary napkin receptacle/ garbage

Sanitary receptacle bag, garbage bag

Remove used bags. *

Mirrors Unger Speed Clean window kit

Spray micro fiber pad with water and wipe down.

*

Sink/ Counter/ Tap

Color coded cloth, sink pail of disinfecting solution 1 full pump per 2 gallon pail

Clean taps, behind taps, sink basin, center drain, counter tops.

*

Toilet Color coded cloth, toilet pail of disinfecting solution 1 full pump per 2 gallon pail, swab, green pad, cream cleaner

Clean top to bottom. Swab bowl last. Use 3M green pad & cream cleaner for resistant stains.

*

Floors Vacuum, wet mop, bucket/wringer, doodle bug

Vacuum. Tile- Mop with disinfecting solution. Lino- Mop with neutral cleaning solution.

*

COMMON AREAS

Task Tools Method Daily Weekly Pro D Christmas Spring Summer Exit Lights Wooden ladder, bulbs Using appropriate

height ladder, replace expired light.

*

Emergency Lights

Wooden ladder Locate test switch for lights and ensure lights are function-ing; if not create work order.

* * * *

Walls/ Lockers

Cloths, neutral cleaner, So-Safe graffiti remover, putty knife, duster

Daily-Spot clean graffiti, dust locker tops. Closure- Remove all tape, gum, graffiti.

* *

Water Fountains

Color coded cloth, pail with disinfecting solution

Wipe down entire basin, spout and handle with disinfect-ant.

*

pg. 12

Task Tools Method Daily Weekly Pro D Christmas Spring Summer Waste Stations

Cloth, neutral cleaner Monitor and wipe down spills. *

Gym Dust mop, wet mop & bucket, vacuum, white doodle bug pad, neutral cleaner, auto scrubber

Daily-sweep & spot mop. Weekly-Wash with auto scrubber on lowest water setting. Closure-Vacuum edges & sweep entire floor; removing black marks and tape. Wash walls. Wash edges & entire floor.

* * * * * *

Custodial Closet

ORGANIZATION Organize and store all like supplies together to enhance organization and prevent over- ordering.

* * * *

Equipment Cloth, neutral cleaner Wipe down seals and squeegee after each use. Empty and rinse dirty water tank. Clean fresh water filter. Inspect and report for repairs. Have work order created to address issues. Include make and serial #, problem and location.

EXTERIOR

Task Tools Method Daily Weekly Pro D Christmas Spring Summer Entrances/ Perimeter

Tongs, electric leaf blower, garbage bag

Ensure all garbage is picked up. Use electric leaf blower to clear entrances.

* * * *

Snow Removal

Snow shovel, ice melt Clear 3-foot path from parking lot to front entrance and to street sidewalk. Clear wheel chair ramps, stairs and path to portables. Spread ice melt as directed on the bag.

As Required

Outside Waste

Monitor/Maintain/ Report

Lock bins at all times. Clean any debris at bins.

*

In-Ground Waste bin

Monitor/Report Create work order when full. *

Exterior Windows

Unger pole, water hose Attach water hose to exterior tap and pole. * *

ALWAYS USE APPROPRIATE PERSONAL PROTTECTIVE EQUIPMENT FOR THE TASK!

pg. 13

Equipment & Supplies

Equipment: The care of vacuum cleaners and floor machines should include the daily cleaning of the equipment. Vacuum filters should be cleaned at the end of each shift. Equipment is to be stored in the designated storage area.

• Vacuums should be used with appropriate size paper bag and changed regularly. • Filters are to be brushed off outside over the dumpster daily, (please wear an N95 mask). • Check filters for rips or perforations. • All filters should be washed weekly and hung to dry, use a general purpose cleaner (Fridays are a good day for

this as they have the weekend to dry. • After emptying the vacuum, wipe down with a damp cloth. • Report break downs when they happen, i.e. broken plugs, bare wires etc. Before sending vacuums in for repair,

check filter, wand, deflector, rubber gasket inside cover. • Do not leave lids tightened down on water pick-ups – causes rust. • Do not store floor machines with pad or pad holder on machine. Do not hang on handles of machine. • Buckets and pails – rinse daily.

All equipment is to be thoroughly cleaned and placed in the correct storage space before leaving your work area. When equipment (such as vacuums, scrubbers, burnishers, etc.) requires repairs or service the following information must be provided:

• Make of equipment • Model number of equipment • Serial number • Problem (a brief description of what is wrong for the secretary to put on the work order and where the unit is

located) This information is left for the school secretary to complete an on-line Maintenance Requisition, if this is during a closure when no clerk is available, the caretaker will call 604-572-0519 and submit the request to the work order clerk. The original Requisition is left on the machine for repair. Please ensure the office staff is aware of the machine’s location (if it is not stored in the office). A contractor will come on site to pick up the machine, or repair on site if possible. Supplies: Supplies are to be stored in the Custodial storage room or the room designated for the Custodial Staff, supplies are not to be kept in boiler rooms, maintenance rooms, or any other rooms not designated to our department. If you transfer the product from the original container into one of our bottles you must use a workplace label. A workplace label must have the product name, the hazard rating, and the safe handling requirements. If you are unfamiliar with how to do this, please contact your Assistant Manager. Supplies are to be rotated, use the older supplies up before you use the new product, do not over order, but make sure you have enough product to get you through to your next ordering date.

pg. 14

Maintenance Responsibilities Boiler, Furnace, Electrical, and Mechanical Rooms: No storage or any type is to be stored in these rooms Air Relief Vents: Do not block off any vents that supply fresh air to boiler rooms, furnace rooms or hot water tank areas – in schools and portables.

• Do not store cleaning equipment around hot water tanks • Do not store chemicals on top of furnaces and hot water tanks

Turning Off of Heating Equipment: Please do not turn off hot water circulating pumps; in some instances, they have not been turned back on – school is cold in area it serves – also runs a risk of frost damage should the weather change. Urinal Flush Tanks: These are set to operate on specified time cycles; please don’t change valve settings. If you have a problem with inconsistent flushing, have secretary create work order for repair. Emergency Light Testing: MONTHLY (Pro D) Elementary Schools Only- Caretakers who work or are assigned work at an Elementary School are responsible for testing the emergency light units, the units are normally located in; janitor rooms, mechanical rooms, gym equipment room, electrical rooms, storage rooms or hallway. The units are to be tested once a month. The person testing the units should initial and date. Please call your Assistant Manager if you have not received training prior to doing the testing. Energy Conservation: Keep doors and windows closed; turn out lights in classroom when cleaning is completed.

• Heat loss results from late closing of windows • Keep all outside doors closed (and locked) once school is out • If outside weather conditions during summer clean-up create uncomfortable working conditions report this to

your Assistant Manager of Service Operations – do not turn on any ventilating fans without permission Cold Weather:

• Snow removal – where possible a path of 36” will be cleared to main entrances and portables; this will include portable steps, sidewalks, and school steps; the intention here is to clear access to the school

• Ice pellets are available, and should be sprinkled sparingly on the walkways and steps • Check your school for snow removal equipment and supplies

Wedges: Please do not leave door wedges where students can use them to block toilets. Plumbers are finding these wedges jammed into toilets. All wedges must be 6” or longer and only used between door and the floor.

• Suggest that a string or rope be tied to the wedge and it be hung up each night in the janitor’s room. • Please do not place wedges up in door closers or frames.

Summer Clean Up: Keep hallways clean and free from equipment and cleaning supplies.

• Organize your cleaning • Only use the equipment that is needed for the job at hand

pg. 15

• Again, all equipment used is to be cleaned on a daily basis

Re-Think Waste

SD 36 RECYCLING PROGRAM The recycling program will require the support of all students, teachers, management, staff, parents and visitors at each site to succeed. Sites will be required to assign recycling program management responsibilities to a selected Site Leader to monitor compliance levels and resolve site level operating issues. The amount of solid waste generated in the district is not changing. Program implementation is the process of learning to do existing work (sorting and moving our waste) in a different way. Waste Stations

Receptacles for the different types of waste will be grouped into “waste stations” for ease of sorting. A waste station will consist of a container for organics, recycle, and garbage

Materials to be Recycled:

Waste materials will be separated into containers marked with colour-coded signage for collection and disposal:

Organics (green) – all food scraps and soiled papers accepted.

Recycle (blue) – plastic with codes 1, 2, 4, 5, metal containers, unbroken glass and juice boxes, tetra packs, cans & bottles

Refundable (Orange)- Returned for deposit items; maintained by students/staff.

Garbage (black) – all other materials *PLEASE NOTE – The program is new and from time to time may require changes/additions etc. Your Assistant Manager will relay any changes that may be necessary to implement.

pg. 16

Roles/Responsibilities-Re-Think Waste Program

Action Service

Provider Energy & Sustainability Manager

Service Operations

Custodian Principal, Site Manager or Designate

Teachers Students, Green Teams

Transport recycled materials from classrooms to central collection locations within school or site

X

Clean classroom recycling collection containers (if Utilized)

X

Move materials from central waste stations to outside totes/bins

X

Place totes at designates weekly pick up location

X

Ensure waste stations are maintained (bins grouped and kept clean)

X

Monitor and report waste bin levels prior to pick-up

X

Adjust frequency of pick-up and/or size of bins to changing waste levels as diversion increases

X X

Weekly pick-up of recycled materials

X

Provide ongoing student and staff awareness

X X

Provide ongoing assistance to sites as required

x x

pg. 17

Section IV

Summer Cleaning Guidelines

It takes a well-organized cleaning program to enable you to complete your section and have it ready for start-up in

September.

Please keep a map of the school (preferably on a clip board) in the staffroom on a table where your Assistant Manager

can review it. Please highlight areas that are completed.

On the first day of clean-up, lower and store the flag in the school and turn off all portable exterior lights.

At the beginning of each shift, do a perimeter check for broken windows or graffiti. Call in sizes of broken windows and

report graffiti to the work order desk at Facilities Centre – 604-572-0519. Board up the broken windows. Remember,

caretakers working alone are to call in to their Assistant Manager at 10:00 am at 2:00 pm.

Gates – When unlocking gates, ensure they are locked back to stop damage to vehicles and children. If someone opened the gate before you arrived, check that they are locked back.

Waste – Ensure all waste is emptied into the appropriate dumpster the first week of clean-up. If the dumpsters are full, call Lori at (604) 572-0516 to see when they will be emptied. An extra pick-up may be required.

Check Lists – Place check lists on all rooms and areas to be cleaned.

Desks – Empty all desks and dispose of contents.

Floors (Resilient) – Scrape all corners, doodle bug edges. Scrub with appropriate amounts of neutral detergent, scrubbing both ways. Use wet vac to pick-up. Rinse with clear water twice and wet vac. Always ensure you are using the plastic protective splash guard. Rinse all base boards carefully. Buff and damp mop floor. Apply floor finish in multiple thin coats ensuring you cross link coats. Check with your Assistant Manager on how many coats are needed.

Schools with all Linoleum – Move all desks, tables and other furniture to wall that aligns with door to hall. Do not stack desks more than two (2) high. This leaves ¾ of floor for scrubbing and refinishing.

Schools with Linoleum and Carpet – Move desks, tables, chairs and other furniture onto carpet. Linoleum strip

can now be scrubbed and refinished. Scrub one wing of the schools at a time.

When 3/4 of the floors in the classrooms are refinished, clean desks, tables, chairs and furniture. Move onto

newly finished area. Scrub hall and the 1/4 strips from classrooms at the same time.

Furniture (desks, tables, chairs, etc.) – Change water frequently. a. Chairs – use Johnny swab and cloth. Remove all tape, white out, ink, etc. and stack in groups of four (4) b. Tables – clean thoroughly, removing ink from inside area, wipe the rest of the area

pg. 18

Walls – Remove all marks first then wash with general purpose cleaner and doodle bug. Glue residue is best removed with solvent on a cloth.

Inside Glass – Remove paint, tape residue, etc. Wash with window cleaner.

Sinks, Paper Towel Dispensers, Soap Dispensers – Remove all stubborn stains and glue. You may need to use a green pad and a paste cleaner.

Blinds – Dust twice, wash once with general purpose cleaner. Tip forward and let them dry.

Outside Windows and Roll Shutters – Wash shutters with the window brush. Clean glass with the Unger System if available, if not use a general cleaner and a window brush, rinse with hose and water.

Green Boards – Wash with a white cloth and clear water, squeegee off. White Boards – Clean with white cloth and general cleaner.

Waste Containers – Wash inside and out with a general cleaner

Doors and Frames – Do not use green pad. Remove tape and marks with general purpose cleaner.

Washrooms and Change Rooms – Remove all marks from walls and ceilings. Wash with general purpose cleaner. Clean sinks, toilets, urinals, paper towel dispensers, soap dispensers, benches and lockers. Scrub floors and refinish as required.

User Groups – Ensure you have a user group schedule and discuss needs with your Assistant Managers.

Vacation – Ensure you have a copy of your approved vacation and enter into ADS, with the exception of Spare Board who call the Dispatch Clerk (604-572-0517)

Pressure Washers – Do not let these run under pressure while not in use. Make sure water is hooked up to pressure washer. Do not use inside the schools or portables!

Carpet Extractors – If needed, talk to your Assistant Manager about use over the summer.

Gyms – Check with your Assistant Manager to see if refinishing is to take place. Remove marks from walls, within reason. Sweep and scrub floor with the auto scrubber and general cleaner.

Halls and Entrances – Always keep a 4’ clear pathway in your halls. Do not pile furniture and equipment at exits

Cleaning Equipment – Keep all equipment in a neat and organized manner. Do not spread it all over the school. Ensure all equipment is cleaned and ready for use the next day.

pg. 19

SCHOOL NAME: ROOM / AREA:

Secondary School Summer Clean-Up INITIAL box only when job is completed. If more than one janitor completes an area, all will initial.

Janitors Sr. Caretaker Initials Initials

1. Lockers (remove graffiti, stickers, gum, etc. & wash inside & out)

2. Floors (scrubbed, rinsed and refinished as per instructions supervisor)

3. Floors (corners cleaned out & swept/vacuumed)

4. Carpeted floors (edged, vacuumed & shampooed if necessary)

5. Tables, desks – remove gum, glue, white-out, crayon, pencil & pen marks, etc. & replace glides if

necessary 6. Shops – high dust all high areas, clean lights, scrub cement floors using heavy duty de-greaser,

vacuum machinery 7. a) Washrooms – floors and baseboards scrubbed

b) Washrooms/change rooms/shower rooms – thoroughly wash ceiling, lights, walls, cubicles,

urinals, toilets, sinks, counters, mirrors, windows, doors, etc. 8. Clean sinks thoroughly including all chrome areas

9. Windows inside – washed (remove tape residue with razor scrapper)

10. Outside windows and roller shades cleaned

11. a) green chalkboards (dusted and washed with clear water only)

b) whiteboards (clean with soft rag & glass cleaner) 12. Waste containers – wash inside & out

13. Doors, frames, vents & glass (cleaned inside & out)

14. Remove marks from walls & cupboards

15. Washroom/change room – touch up (before start of school)

FOOTNOTE: Make sure you do not get heat detectors wet when cleaning; don’t forget to call-in (if working alone) at 10:00 a.m. and 2:00 p.m.; head janitor will collect summer clean-up lists and give written report to secretary to submit the work order. The head caretaker will keep the clean-up sheets in his/her janitor room for Assistant Manager to inspect at their discretion.

pg. 20

SCHOOL NAME: ROOM / AREA:

ELEMENTARY SCHOOL SUMMER CLEAN-UP PROGRAM INITIAL box only when job is completed. If more than one janitor completes an area, all will initial.

Janitors Sr. Caretaker Initials Initials

1. Floors (scrubbed, rinsed and refinished as per instructions supervisor)

2. Floors (corners cleaned out & swept/vacuumed)

3. Carpeted floors (edged, vacuumed & shampooed if necessary)

4. Tables, desks – remove gum, glue, white-out, crayon, pencil & pen marks, etc. & replace glides if

necessary 5. Chairs – remove gum, white out, glue, pencil & pen marks, crayon, etc.; wash & replace glides if

necessary 6. a) Washrooms – floors and baseboards scrubbed

b) Washrooms/change rooms/shower rooms – thoroughly wash ceiling, lights, walls, cubicles, urinals, toilets, sinks, counters, mirrors, windows, doors, etc.

7. Clean sinks thoroughly including all chrome areas

8. Blinds (dry dusted & washed)

9. Windows inside – washed (remove tape residue with razor scrapper)

10. Outside windows and roller shades cleaned

11. a) green chalkboards (wash with a white cloth, water, and squeegee)

b) whiteboards (clean with a white cloth, water, and squeegee) 12. Waste Containers – wash inside & out

13. Doors, frames, vents & glass (cleaned inside & out)

14. Remove marks from walls & cupboards

15. Washroom/change room – touch up (before start of school)

FOOTNOTE: Make sure you do not get heat detectors wet when cleaning; don’t forget to call-in (if working alone) at 10:00 a.m. and 2:00 p.m.; head janitor will

collect summer clean-up lists and give written report to secretary to submit the work order. The head caretaker will keep the clean-up sheets in

his/her janitor room for Assistant Manager to inspect at their discretion.

pg. 21

CARETAKER ABSENCE COVERAGE When a Caretaker is absent and he/she is not being replaced by a substitute, the remaining Caretaker(s) on shift will be expected to help clean the priority areas in the absent Caretakers section. This is quite common in a secondary school as policy states an absent Caretaker (due to illness) is not replaced until the third consecutive shift. The Head Caretaker will organize and distribute the work load with all Caretakers participating, sharing the work load.

1. All garbage is to be removed from the section 2. Washrooms are to be cleaned with no reduction in cleaning standards 3. Kitchens, cafeterias, and home Ec. Rooms are to be cleaned with not reduction in cleaning standards 4. Gyms are to be swept and spot mopped 5. Hallways and staircases are to be swept and spot mopped 6. All windows and doors are to be closed and secured

NOT REPORTING FOR WORK

Please review the condition of employment in your current collective agreement; Spare Board employee’s absence is noted in the Spare Board Instructions. Regular staff working afternoons must call/enter through the automated dispatch system no later than 11:00h to report their absence, where circumstances render it impossible for employees to notify the automated dispatch of their absence it is their responsibility to call the dispatch desk. Regular staff working the dayshift must call/enter through the automated dispatch system no later than their start time, normally 8:00h-16:00h If you expect to be late for your shift, leave your shift early or if you will be unavailable for work, you must notify the Service Operations Clerk or other designated representative of the Board via your Assistant Manager of Service Operations.

CUSTODIAL STAFF BREAK TIMES These scheduled rest periods have been established to standardize lunch/dinner and coffee breaks. This will help to organize and maintain an effective cleaning program in your school. Please follow the schedule as directed below: Afternoon Shift 1530-2300 and First break 1800-1815 hours 1630-2400 Lunch break 2000-2030 hours Second break 2200-2215 hours Graveyard 0001-0700 First break 0145-0200 hours Lunch break 0330-0400 hours Second break 0530-0545 hours Day Shift - Custodian 0630-1430 and First break 0900-0915 hours 0600-1400 Lunch break 1100-1130 hours Second break 1400-1415 hours Carpet Crew 1430-2200 (Custodian – refer to location schedule)

SCHOOL CLOSURE – SUMMER, CHRISTMAS & SPRING BREAK:

Day Shift 0800-1600 First break 1000-1015 hours Lunch break 1200-1230 hours Second break 1400-1415 hours

pg. 22

EMERGENCY/NON EMERGENCY TELEPHONE NUMBERS School District No. 36 (Surrey) – DEC/District Switchboard 604-596-7733 School District No. 36 (Surrey) – District Facilities Centre 604-572-0500 Fire Police Ambulance Poison Control SURREY Emergency 911* 911* 911* 604-682-5050 or Non-emergency 604-543-6700 604-599-0502 604-660-6897 604-682-2344 WHITE ROCK Emergency 911* 911* 911* 604-682-5050 or Non-emergency 604-541-2121 778-593-3600 604-872-5151 604-682-2344 *Please report an emergent situation to Assistant Manager after calling 911.

BUILDINGS AND GROUNDS CUSTODIAL/MAINTENANCE

Lance Nordling Director Physical Plant & Transportation Services

Tina Munro Assistant Director Administration, Operations & Transportation Services

Greg Forbes-King Assistant Director Plant Maintenance & Minor Renovations

Madelaine Mahoney Manager Service Operations

Ken Cutting Manager Transportation Services

Neal Kinskofer Manager Mechanical Maintenance

Tom Jones Manager Electrical Maintenance

Jeff McMillan Manager Security & Infrastructure (Painting & Utility)

Assem Hamid Manager Business Support Services

Tin Sham Manager Structural (Carpentry & Roofing) & Plumbing Maintenance

Dirk Van Spaendonk Manager Grounds Maintenance

pg. 23

Section V

Health & Safety

Working Alone The British Columbia Industrial Health & Safety regulations require checks to be made “to ensure the wellbeing of the employee at such intervals and by such means as are appropriate to the nature, hazard and circumstances of the employment”. It has been determined that Caretakers who are working alone during the times listed below, will be required to call an Assistant Manager who can be reached through a cellular telephone by dialing the number listed below, to report their well-being during each shift. Working alone is defined as “Not having another caretaker in the building”. Upon receiving a “busy” signal, leave a voice mail. If unable to reach the respective Assistant Manager after several attempts, dial another number until you reach an Assistant Manager. All calls must be short and concise, stating name and location. These cellular phones are for emergency use only. If a Caretaker fails to call in at the specified time an Assistant Manager will be dispatched to ensure the wellbeing of the worker.

Call-In Schedule Afternoon Shift - approximately 1800 hours if alone at that time

- approximately 2100 hours if alone at that time

Day Shift - all caretakers working alone during summer, Christmas and spring breaks call 1000 hours and 1400 hours. The facilities in this category will vary according to summer vacations etc.

Assistant Manager’s Zone Cellular Telephone Numbers: Zone I Barry Mundreon 778-772-5227 Zone II Hardeep Sumra 778-772-4991 Zone III Amanda Reber 778-772-5212 Zone IV Mark West 778-772-5187 Zone V Cintha Winters 778-772-5234 If you have any questions or require further information, please call the Assistant Manager for your zone.

Personal Safety Personal Safety-Intruders

Call 911 and your Assistant Manager give your location in the building. Do not confront the intruder. Go to a room, lock door and turn off lights.

Personal Safety-Fire/Fire Alarms

Activate the fire alarm, confirm location of fire and call 911

Determine if all know occupants have safely evacuated the building and gather away from building in far corner of parking lot. NEVER use elevator to exit during fire alarm. Inform fire department of any unaccounted for occupants. Call your Assistant Manager to notify.

Wait for fire department to arrive. Do not re-enter the building until fire department authorizes re-entry. Personal Safety-Gas Odor/Alarm If you smell stale/rotten eggs or hear the sound of escaping gas, it could be a natural gas leak.

Stop what you are doing. Do not operate electrical switches or create an other source of ignition.

Go outside. As you exit, leave the door open behind you as well as any other windows that may already be open.

Once outside, call 911 or FortisBC’s 24-hour Emergency Line ate 1-800-663-9911. Call your Assistant Manager.

pg. 24

Reporting near misses, incidents, or injuries Staff Injuries or Near Misses Staff must report immediately an injury or near miss to their Assistant Manager and follow the online injury reporting directions below.

• Under the Workers Compensation Act and the Occupational Health & Safety Regulation, employers are required

to complete an investigation for every injury, incident, exposure or occupational disease that results in any

day(s) lost from work, or where an employee seeks medical care.

• An injury, incident, exposure or occupational disease investigation should be initiated with 24 hours after the

occurrence.

Service Operations Employee (Preliminary investigation)

• Call your Supervisor immediately.

ONLINE INJURY/INCIDENT REPORTING

1. Go to Employee Self-Service: staff.surreyschools.ca

2. You will be prompted to log onto Employee Self-Service. Use the same login and password as your District login

(i.e. for email or access to HUB)

3. Select “e-Forms”.

4. Under “Submit a New Form” (top left side of page) locate the Health & Safety folder and click “Worker’s Report

of Injury, Incident…”.

5. Complete the on-line report providing as much information regarding your incident as possible. Yellow

highlighted sections MUST be completed in order for the report to be submitted.

6. When you have fully completed the on-line report, press “Submit”.

7. When your report has been submitted, the investigator will automatically receive an email task to their district

email account requesting them to complete and submit an “Investigation Report” with 48 hours.

8. The Health & Safety Department will receive an immediate confirmation email for each specific report

completed on-line by an employee, Principal or Manager.

9. If you are missing from work due to a reported injury, you are still responsible to report your injury/incident and

time loss directly to WorkSafeBC’s (WSBC) Tele claim Department, 604-231 8333. You will be provided a claim

number directly from WorkSafeBC.

pg. 25

General Safety Rules

The following are some important general safety rules that each employee is required to follow regardless of work

assignments.

• Lifting improperly is a major factor of the large number of claims for back injuries. Please read and follow the guide

lines listed under Lifting and Moving Material

• Good housekeeping is an aid to safety. All employees shall keep tools, equipment, and work areas clean and

orderly.

• Keep aisles stairways and exists clear of boxes and other tripping hazards. Do not obstruct exits.

• Clean spills immediately. Mark the spill if you must leave to retrieve assistance or additional supplies.

• Each employee should know the location of fire extinguishers in their work area. The area in front of a fire

extinguisher should be kept clear for ready access.

• Any employee, while on duty or on district property, who possesses, sells, or receives any illegal drug or who is

under the influence of drugs or alcohol, will be discharged, and, in appropriate situations, referred to law

enforcement authorities.

• Smoking will not be allowed at any facility.

• Use caution when opening doors which serve two-way pedestrian traffic.

• Use a ladder for reaching above shoulder height. Never stand on the cap of a ladder.

• Do not operate machinery that you are not familiar with and have not been trained to use.

• Inspect all tools and equipment prior to use to ensure they are in working order and do not present a hazard.

• After use put all tools/or equipment back in their proper place.

• Disconnect all electrical cords by grasping the plug and carefully disengaging; never yank by the cord. If an

electrical cord is frayed or wires are exposed remove it from service.

• Use handrails when using stairways. Never take more than one stair at a time.

• Only qualified, designated employees should work on electrical wiring and equipment.

• Horseplay or practical jokes will not be tolerated.

• Material Safety Data Sheets must be available, at the point of use, to any person who requests this information.

• Report all accidents to your supervisor.

• Observe all warning signs, safety bulletins and posters.

• Storage rooms should be kept locked to prevent unauthorized access to tools and chemicals.

• Personal Safety-See page 32-Intruders/Fire Alarms.

• No access allowed on the roof of any building without fall protection certification through district.

Power Outage

• Locate all available flashlights. The emergency lighting systems will generally last for approximately 20 minutes. • Inform user groups of the situation, if the area in use is affected by the outage they will be asked to leave. • Contact your Assistant Manager and pass on the information. Complete any task that can be completed safely. Do

priority areas first. • Do not, under any circumstances, leave the site unattended with the security system off, unless instructed to do so

by the Assistant Manager.

pg. 26

Safe Work Practices

Some of the tasks that are performed by custodians at work, such as lifting, reaching, and repeating the same movements can strain our bodies. In some situations, these tasks can result in an injury to the muscles, tendons, ligaments, nerves, blood vessels, and joints of the neck, shoulders, arms, wrists, legs, and back. Custodians work independently and are required to maintain different areas of the school. The main job duties include:

Sweeping/Vacuuming

Washing down desks and tables

Emptying garbage cans

Mopping floors

Lifting and moving furniture

Cleaning bathrooms, classrooms, and common areas

Shoveling snow These are the types of jobs that require force, repetition, and awkward postures that can potentially increase the risk of injury. Over exertion and sprain and strain injuries are so common in school custodians that they are thought to be just part of the job. This is based on the belief that the custodial work cannot be changed, and therefore the aches, pains and injuries are inevitable. Changing work practices, an ageing workforce, and a lack of understanding of custodial issues have all contributed to high injury rates among school custodians. This has led to challenges in developing safe work procedures and effective worker training aimed at preventing these types of injuries. Preventing Slips, Trips and Falls One of the most common hazards for custodians is slipping on wet floors or tripping over an object. A slip or trip may result in a fall. A fall may cause injuries such as broken bones, head injuries, sprains, strains or bruises.

Clean all spills and debris immediately.

Mark spills and wet areas with warning signs and barricades.

Keep walkways and doorways free of clutter.

Do not use mats that do not lay flat.

Use proper footwear.

Always use available light sources to provide sufficient light for your tasks.

Ensure the items required to be carried, pushed, or pulled, do not prevent you from seeing obstructions or spills. Water Pails and Buckets Water pails/buckets are heavy and unstable loads. Use proper body movement and safe work procedures to prevent injuries.

Use a hose to avoid lifting.

Fill pail to 1/2(one-half) or 2/3(two-thirds) full to reduce the weight.

Use two hands to lift.

Grasp opposite sides of the rim of the pail to stabilize your body and keep the pail from swinging.

Use grips that allow elbows to remain at or near your sides.

Wear gloves to increase the padding around the handle.

Do not overfill the bucket with water.

pg. 27

Emptying mop buckets while dumping dirty water involves lifting. Movements include carrying a heavy load, bending at

the waist, awkward arm and hand postures.

Use floor drains if available to reduce the vertical distance of the lift.

Use a smaller container to “bail out” some of the water. Remove the wringer mechanism and use one hand to tilt the bucket to empty it; avoid lifting the full weight of the bucket; when the drain is protected by a low barrier, use the barrier as a pivot point to lever the bucket to empty it (rest the edge of pail against the sink). Mopping and Wringing

Bend your knees and keep your back straight as you push the mop wringer down.

Face the wringer lever with a straight elbow.

Use your body weight to press down on the lever.

Use a mop bucket raised off the floor to reduce the bending force required to wring out the water.

While squeezing the mop, place your foot in front of the wheel to prevent the bucket from moving.

Alternate right and left hands at the top of the mop handle.

Maintain a neutral spine.

Avoid extreme wrist motions.

Use neutral body/shoulder position.

Keep arms close to body stabilize the shoulders.

Do not overextend your reach to the right and left. Vacuuming/Body Movement

Keep elbows at or near the sides to minimize shoulder movement.

Avoid movements where the elbows are behind the body.

Adjust the location of your grip on the vacuum cleaner wand so that your hands are level with your forearm.

Walk to vacuum cleaner to reduce repetitive motion. Vacuuming Motions

Maintain a neutral spine while working comfortably.

Use neutral ranges in your shoulders.

Avoid extreme ranges in your wrists.

Keep arms close to your body to encourage neutral posture.

Use both hands, one to pull and one to push.

Avoid overreaching.

Stand upright and avoid bending forward.

Move the legs and not the back.

Move light furniture out of the way to make a clear path for you and the vacuum.

Change or empty the vacuum bag frequently; a full bag can add 10 – 20 pounds to the overall weight of the vacuum.

pg. 28

Snow Shovelling

Before you begin warm up your muscles with light exercise or stretching

Dress appropriately/proper footwear.

Keep the shovel close to your body.

Space your hands on the shovel to increase leverage.

Push the snow rather than lift when possible.

When you lift, squat with your legs apart, knees bent and back straight.

Lift with your legs; do not bend at the waist.

Scoop small amounts of snow into the shovel and walk to where you want to dump it.

Pace yourself, take breaks and replenish fluids to prevent dehydration.

No not hold a shovelful of snow with your arms outstretched-it puts too much weight on your spine.

Do not throw the snow over your shoulder or to the side-this requires a twisting motion that stresses your back. Cleaning Walls

Stand upright and use a lightweight long-handled doodlebug or squeegee.

Adjust the length of a telescopic handle to minimize awkward bending and overreaching.

Alternate lead hands to avoid fatigue.

Use your legs, not just your arms, to generate force.

Keep your hands in front of you and between your shoulders.

Work in a small area of the wall and try to keep your elbows below shoulder level. Wiping and Dusting

Cloths should be large enough to be efficient but small enough to squeeze out excess water with no more than two squeezing motions.

High Dusting

Extend your reach by using high dusting tools with telescoping handles or a ladder.

Wear eye protection.

Stand at an angle and not directly under the dusting area.

Keep elbows close to the body to minimize over-reaching.

Limit time spent in this position.

Rotate tasks regularly to change the physical demands. Sweeping

Alternate right and left hands at the top of the mop handle.

Use lightweight brooms, stand-up dustpans, or lobby brooms (if available).

Do not bend your back, remain upright, if needed bend your knees and not your back.

pg. 29

Lifting and Moving Material

Assess the load; make sure it is stable, balanced and no assistance is required to lift the load. Ask for assistance if needed.

Plan the job. Ensure that your path of travel is clear and that you have identified the location where you will place the load.

Place your feet apart for a balanced stance.

Bend your knees and get as close to the object as possible. Lift with your legs and not your back.

Wear gloves to ensure a good grip on the object to be lifted.

Lift gradually, don’t jerk, but use a slow steady movement.

Keep the load close while carrying; this prevents you from arching your back and adding additional stress to your back.

Pivot; don’t twist when you need to change directions. Move your feet in the direction of the lift. Twisting is especially harmful for your back.

Get mechanical(dolly) assistance for heavy loads. Organize Your Work

Plan your workday in advance.

Set the order of the tasks you have been assigned.

Make sure the tools and equipment are in good working order.

Identify special tasks that require additional person protective equipment (PPE), materials and other equipment

Alternate heavy and lighter tasks throughout day, where possible.

Establish the best way to accomplish each task-if in doubt, talk to your supervisor and ask questions. Workplace Awareness

Report difficulties or unusual findings to your supervisor.

Pay attention to the task.

Be aware of your surroundings and changing conditions at all times.

Always work safely to prevent injuries. Equipment Maintenance

Equipment that is in safe working order allows for healthier work practices, greater productivity, and reduced risk of injury. Create work order to have faulty equipment repaired.

Inspect and maintain wheels/caster; keep them clean. Personal Protective Equipment (PPE)

Caretakers should ensure that loose clothing, long hair and jewellery that are liable to become entangled in equipment or machinery, is adequately secured or removed.

Appropriate footwear is to be worn at all times, no sandals or open-toed shoes.

Personal Protective Equipment is available through your assistant manager; it is your responsibility to wear the appropriate PPE.

Goggles/Safety Glasses protect your eyes from splashes and or dust & debris.

Gloves protect your hands against possible reactions to chemicals or sharp objects.

Respirator/Dust Mask protect a worker who may be exposed to an air contaminant.

pg. 30

Ladder Safety Ladders are a very useful tool that can be used to safely reach work areas and objects that could not normally be

reached from the ground. However, when damaged, worn or broken ladders are used or when functional ladders are

used improperly the risk and severity of accidents and injuries increases greatly. It is extremely important that everyone

who uses a ladder inspects the ladder to ensure it is in good working condition, uses the ladder for its intended purpose,

and takes all necessary precautions when using a ladder.

NOTE: Maximum allowable height for Service Operations staff is 10 feet off the ground (measured from ground/floor to

soles of your feet).

1. Ladder Inspection – check for:

Missing or loose steps or rungs

Loose nails, screws, bolts, nuts, or other metal parts

Cracked, split, worn or broken rails, braces, steps or rung

Damaged, worn or missing non-slip feet

Loose or bent hinge spreaders

Broken stop on hinge spreader

Loose hinges and stability

Steps or rungs are free of oil, grease or other slippery substances

NOTE: Identify and tag all faulty ladders, put in a work order to have the faulty ladder removed and disposed of.

2. When using a ladder always make sure that:

If the ladder is positioned by a door or walkway the door is locked or the walkway is barricaded to prevent collisions.

Footwear and soles are in good condition and not wet, dirty, oily, greasy, etc.

The workspace is kept clear of any obstructions or tripping hazards

All four ladder feet are on firm, level and dry ground

The ladder is placed directly in front of the work; move the ladder frequently as required

The ladder is kept close to the work

The ladder, spreaders and shelf is opened fully

The spreaders are locked in place before climbing

You face the ladder when climbing up or down; keep body centered between side rails

You maintain a firm grip when climbing

3. When using a ladder never:

Climb past the second rung from the top

Have your feet higher than 10 feet from the ground

Place ladder on a slippery surface

Place ladder on boxes, tables or unstable bases to gain additional height

Overreach and lean over the base of support; move the ladder when needed

“Shift” or “walk” the ladder when standing on it

Stand, climb or sit on ladder top or shelf

Overload; ladders are meant for only one person at a time

pg. 31

Confined Space Confined and Enclosed Spaces

A confined space is an area that:

a) is enclosed or partially enclosed;

b) is not designed or intended for continuous human occupancy;

c) has limited or restricted means for entry or exit, and

d) is large enough that a worker could enter it to work.

An enclosed space is space that WorkSafeBC has excluded from being called a confined space, because under normal conditions it doesn’t have the life-threatening potential of a typical confined space.

Examples of a Confined Space Examples of an Enclosed Space

Storm drain Crawlspace with vents to the outdoors

Sanitary sewer manhole Air handling unit, supply air duct or plenum

Boiler Ceiling space

Dust Collector Vertical pipe chase

Confined spaces are labelled Danger – Confined Space – DO NOT ENTER.

Enclosed spaces are labelled Danger – Enclosed Space – NO UNAUTHORIZED ENTRY.

Custodial staff are never allowed in confined spaces. Custodial staff are also not allowed to enter enclosed spaces;

however, exceptions may occasionally be made to this rule with the permission of the Manager, Service Operations.

pg. 32

Fall Protection

The District’s fall protection program is designed to prevent employees working at heights of 3m (10ft) or higher from

falling. The program applies to all work performed on rooftops or from ladders.

Custodial employees are not authorized to work on roofs as they are not provided with fall protection training and

equipment. They are authorized to work from a portable ladder at 3m or higher for short periods of time (15 mins or

less) provided that:

a) the work is very light e.g. changing light bulbs, getting a ball from the edge of the roof;

b) the ladder is inspected for defects prior to use. Ladders showing damages such as split rails, broken rungs, broken or worn

rubber feet, are to be removed from service and reported to the Supervisor/Foreman;

c) the ladder is placed at a safe angle ¼ length away from the base of the structure and are to be secured or tied to prevent

movement. Ladder feet should always be placed on a firm surface;

d) the tip of the ladder is 1 metre (3.3 feet) above the point of contact (or approximately 3 ladder rungs);

e) wire reinforced wooden or metal ladders are not used in areas near energized electrical equipment;

f) where ladders could possibly be struck by people or equipment, the ladder is barricaded or guarded while in use;

g) heavy or bulky items are not carried up the ladder. A hand line or other suitable hoisting equipment must be used;

h) workers climbing and working from ladders always maintain three-point contact;

i) ladders are not used in the horizontal position or as components of scaffolds or runways, and

j) ladders are not placed against a window pane or sash. Securely fasten a board across the top of the ladder to give bearing at each side of the window.

pg. 33

Asbestos

Asbestos is a strong, fire-resistant mineral fibre. In general, buildings built between 1950 and 1990 may have asbestos-containing building materials. If asbestos-containing materials (ACM) are in good condition and left intact, they do not pose a danger. However, these materials are hazardous to your health when they are disturbed, such as when they are sanded, drilled into, or broken up so that they crumble. Typical asbestos containing materials are: vinyl floor tiles, drywall filling compound, mechanical insulation, putties, stucco, and roofing materials. Some schools also have vermiculite insulation in the block walls; this insulation has been contaminated with asbestos. You can’t tell by looking at these materials whether there is asbestos in them or not. This determination has been made by taking samples of the material and looking at them under a microscope.

Each school with asbestos-containing materials has a yellow asbestos binder, called an AIM binder, in the main office or principal`s office. It has a room-by-room list of which building materials have asbestos in them. These schools also have wood-backed wall signs with general asbestos information at the entrance to each wing of the school. This information serves as a guide or a warning, but the detailed information is in the AIM binders.

The following schools have asbestos in them (the ``V`` indicates the ones that have vermiculite in the walls):

AHP Matthew Green Timbers Newton

Anniedale. incl. Annex (V) (leased) Guildford Park Old Yale Road(V)

Bear Creek (V) Hall’s Prairie(V) Panorama Park(V)

Berkshire Park(V) Harold Bishop Peace Arch(V)

Betty Huff(V) Henry Bose(V) Port Kells(V)

Bonaccord Hjorth Road Prince Charles(V)

Cedar Hills Holly Queen Elizabeth(V)

City Central Learning Centre (V) HT Thrift Ray Shepherd(V)

Clayton(V) Invergarry Riverdale(V)

Cloverdale(V) James Ardiel(V) Royal Heights

Colebrook(V) Jessie Lee Semiahmoo Sec

Crescent Park JT Brown Senator Reid(V)

David Brankin(V) KB Woodward Serpentine Hts(V)

Don Christian Kennedy Trail Simon Cunningham(V)

Dr. FD Sinclair LA Matheson(V) South Meridian

Earl Marriott Laronde Strawberry Hill

East Kensington(V) Lena Shaw Sullivan

Ellendale(V) Maple Green(V) Surrey Traditional(V)

Erma Stephenson(V) Martha Currie(V) TE Scott

Frank Hurt(V) Martha Jane Norris WE Kinvig

Fraser Wood(V) Mary Jane Shannon(V) William Watson(V)

If you see disturbed/damaged asbestos-containing material, or if you suspect a work area has been contaminated with asbestos: DO 1. Evacuate and isolate the space by locking the door and putting a sign on it that says “No Entry”. 2. Immediately report concerns to your supervisor, and a school administrator if one is available. DON’T 1. Attempt to repair the damage yourself. 2. Clean up any asbestos-containing debris.

pg. 34

Section VI

Class Specification

Caretaker Nature and Scope of Work An employee in this classification performs standard janitorial work. This may involve travelling between several schools at which work is to be

performed, working on a carpet cleaning crew, stripping floors, or cleaning a designated area at a single school etc.

Work time is spent in the performance of scheduled custodial duties such as washing floors and walls, sweeping, vacuuming, stripping and waxing

floors, cleaning washrooms, dusting, removing garbage, and minor maintenance. Work is governed by well-established methods and procedures. A

Caretaker may be required to respond to emergent situations both on-site and at other locations.

A Caretaker is responsible for securing assigned work areas upon arrival and departure, but does not hold such responsibility for complete schools.

They are responsible to admit authorized rental groups or contractors into their areas and to ensure they follow District policies and procedures. A

Caretaker must check for vandalism or damage, sweep up broken glass inside and out, and correct safety hazards, etc.

A Caretaker receives work direction from and reports problems/vandalism to Head Caretaker and/or Management.

Typical Responsibilities

Sweeps, vacuums, washes and polishes floors, and vacuums hallways and other areas in schools or other premises. Washes walls, windows, and

blinds, etc. Sweeps exterior walkways and other play areas.

Cleans washroom facilities including hand basins, sinks and toilets, replenishes washroom supplies, cleans classroom and offices, countertops,

sinks, wood shops, etc. Unplugs toilets, as required.

May check gauges, thermostats, etc. to determine conditions

Moves office equipment and furniture, as required on site

Empties and cleans garbage containers and wastebaskets

Sprays and deep cleans carpets when assigned to carpet cleaning crew

Spot cleans carpets, as required, may be required to operate the portable carpet extractor

Makes minor adjustments, performs minor maintenance to cleaning equipment

Performs minor equipment adjustments or installations of ceiling tiles, pencil sharpeners, soap dispensers, desks, etc.

Cleans mops, brooms, and other janitorial equipment. Securely stores cleaning materials, chemicals and equipment prior to leaving premises

Attends to emergent situations, such as flooded washrooms, etc. as required

May sign for and accept deliveries

May empty courier bag and mailboxes as required

Performs snow and /or ice removal, as required. Attends to safety issues such as de-icing stairs, walkways, etc.

Secures assigned work area, i.e., doors and windows upon arrival and departure. Sweeps up broken glass, used condoms, needles, etc.

Admits authorized students/visitors/groups to premises and requests those found in unauthorized areas to return to specified location

Reports violations of rental agreement to the Head Caretaker

Performs related duties, as required

For a complete list of class specifications please follow the link below https://www.surreyschools.ca/departments/HRES/SupportStaff/Documents/Class Specifications.pdf

pg. 35

Head Caretaker Nature and Scope of Work The Head Caretaker work in assigned school(s) or District facilities. An employee in the classification is the only Custodian working the school or facility. The Head Caretaker is responsible for performing a variety of cleaning and minor maintenance duties and repairs and ensuring that assigned premises are secure prior to booking off shift, and for acting as on-site liaison with school administrators and facility users. The Head Caretaker is the school/facility administrator’s main contact with the Service Operations Department. A Head Caretaker performs routine opening/closing procedures, including deactivating and activating the security system, turning on lights, conducting inside and outside perimeter checks, checking for vandalism or damage, sweeping up broken glass and correcting similar safety hazards, etc. A Head Caretaker is responsible to admit authorized rental groups or contractors into their areas and to ensure they follow District policies and

procedures. The work involves responsibility for organizing their own work and reorganizing work priorities, space allocation, scheduling, etc. as

necessary to accommodate facility use by other groups and emergent needs. A Head Caretaker determines priorities when all work cannot be

completed within the usual time frame.

The majority of work time is spent is the performance of scheduled caretaker duties. The Head Caretaker also performs routine administrative

functions, as required within the facility, including response to emergent situations. In addition, the Head Caretaker may be required to attend at

other locations to deal with emergent situations. A Head Caretaker shall liaise with and respond to request from the facility administrator and

reports to Management.

Typical Responsibilities

Spot cleans carpets, as required. May be required to operate the portable carpet extractor

• Performs a variety of caretaker duties including vacuuming, cleaning, polishing, mopping and washing, moving furniture and supplies,

emptying garbage, etc.

• Performs minor maintenance and repair tasks such as changing light shades, bulbs and tubes, removing graffiti, etc. Replaces ceiling tiles,

pencil sharpeners, soap dispensers, desks, etc. Unplugs toilets and boards up broken windows and holes, as required

• Checks inside and outside perimeters of premises upon arrival and/or departure. De-activates and resets alarms and otherwise ensures

security of premises

• Liaises with school administrators and office staff, and receives special requests for cleaning or other services and ensures compliance if

within scope of responsibilities

• Monitors usage of cleaning and other custodial supplies. May requisition replacement of supplies at timely intervals and discusses with

Supervisor, as appropriate

• Participates in and plans, organizes, directs and coordinates major clean-ups of schools during summer and other breaks, in consultation

with Operations Supervisor

• Admits authorized students/visitors/groups to premises. Requests those found in unauthorized areas to return to specified locations.

Reports violations to the rental agreement to the principal/manager/ or designate according to board policy/procedures

• May perform snow and/or ice removal, as required. Attends to safety issues such as de-icing, stairs, walkways, etc.

• Attends to emergent situations, as required

• Signs for and accepts deliveries

• May empty courier bags as required.

For a complete list of class specifications please follow the link below https://www.surreyschools.ca/departments/HRES/SupportStaff/Documents/Class Specifications.pdf

pg. 36

Senior Head Caretaker Nature and Scope of Work The Senior Head Caretaker works in assigned school(s) or District Facilities. The work of and employee in this classification differs from that of a Head Caretaker in that they direct the work of other caretakers. Employees working in this classification may be assigned split shifts. The Senior Head Caretaker is responsible for performing a variety of cleaning and minor maintenance duties and repairs and ensuring that assigned premises are secure prior to booking off shift, and for acting as on-site liaison with school administrators. The Senior Head Caretaker also performs routine administrative functions, as required. A Senior Head Caretaker is responsible to admit authorized rental groups or contractors into their areas and to ensure they follow District policies and procedures. If the rental group is located in another custodial area, the Senior Head Caretaker must still assume overall responsibility for that area and the groups within it. The work involves responsibility for the allocation of work to custodial staff, assuring adherence to established metho0ds and procedures, and reallocation of work to cope with staff absences or emergencies. A Senior Caretaker determines priorities when all work cannot be completed within the usual time frame. A Senior Head Caretaker instructs newly hired staff in departmental methods and procedures. The Senior Head Caretaker liaises with contractors and other maintenance staff, including school staff and maintenance foreman to ensure access, etc. The majority of work time is spent in the performance of scheduled custodial duties. Responsibilities include routine site inspections to ensure that standards are maintained within the facility, including routine site inspections to ensure that standards are maintained within the facility, including response to emergent situations. In addition, the Senior Head Caretaker may be required to attend at other locations to deal with emergent situations. The Senior Head Caretaker liaises with and responds to requests from the facility administrator and reports to Management. Typical Responsibilities

• Directs other caretaker with respect to allocation of work, and work priorities, as required. • Demonstrates methods and procedures to newly hired staff, and advises them and any other staff regarding solutions to day-to-day-

cleaning problems. • Performs a variety of custodial duties including vacuuming, cleaning, polishing, mopping and washing, moving furniture and supplies,

emptying garbage, etc. • Spot cleans carpets as required. May be required to operate the portable carpet extractor • Performs minor maintenance and repair tasks such as changing light shades, bulbs, and tubes, removing graffiti, boarding up broken

windows, as required • Checks inside and outside perimeters of premises upon arrival and /or departure. Deactivates and resets alarms and otherwise ensures

security of premises • Makes minor adjustments and performs minor maintenance to cleaning equipment • May be required to drive a small truck to transport employees and/or equipment to worksites (e.g. carpet crew) • Liaises with school administrators and office staff, and receives special requests for cleaning or other services and ensures compliance if

within scope of responsibilities • Monitors usage of cleaning and other custodial supplies. Requisitions replacement of supplies at timely intervals and discusses with

supervisors, as appropriate. • Participates in and plans, organizes, directs and coordinates major clean-ups of schools during summer and other breaks, in consultation

with a Service Operations Supervisor • Admits authorized students/visitors/groups to premises. Requests those found in unauthorized areas to return to specified locations.

Reports violations of the rental agreement to the principal/manager or designate, according to Board policy/procedure • Prepares brief, legible notes concerning any unusual circumstances, as necessary • Performs snow and/or ice removal, as required. Attends to safety issues such as de-icing stairs, walkways, etc. • Attends to emergent situations, as required • Signs for and accepts deliveries • May empty courier bag and mail boxes, as required • Performs related duties, as required

For a complete list of class specifications please follow the link belowhttps://www.surreyschools.ca/departments/HRES/SupportStaff/Documents/Class Specifications.pdf

pg. 37

Day Custodian Nature and Scope of Work

The Day Custodian works in assigned school(s) or other District facilities. An employee in this classification may be the only Custodian working in

the school or facility and works during daytime hours.

The Day Custodian is responsible for performing a variety of cleaning and minor maintenance duties and repairs and for acting as on-site liaison

with school administrators and facility users. While on shift, the Day Custodian is in the school/facility administrator’s main contact with the Service

Operations Department

A Day Custodian performs routine opening/closing procedures, including deactivating and activating the security system, turning on lights,

conducting inside and outside perimeter checks, checking for vandalism or other damage, sweeping up broken glass and correcting similar safety

hazards, etc.

They are responsible to admit authorized user groups or contractors into their areas and to ensure they follow District policies and procedures.

The work involves responsibility for organizing their own work and determining work priorities when all work cannot be completed within the usual

time frame, space allocation, scheduling, etc. as necessary to accommodate facility use by other groups and emergent needs. A Day Custodian

instructs newly hired staff in departmental methods and procedures.

The majority of work time is spent in the performance of scheduled custodial duties. The Day Custodian also responds to emergent situation. In

addition, the Day Custodian may be required to attend at other locations to deal with emergent situations.

The Day Custodian liaises with and responds to requests from the facility administer and takes direction from a senior Head Custodian and

Management.

Typical Responsibilities

• Demonstrates methods and procedures to newly hired staff

• Spot cleans carpets, as required. May be required to operate the portable carpet extractor

• Checks gauges, thermostats, etc. to determine conditions

• Performs a variety of custodial duties including vacuuming, cleaning, polishing, mopping and washing, moving furniture and supplies,

emptying garbage, etc.

• Performs minor equipment adjustments and replacing of ceiling times, pencil sharpeners, soap dispensers, desks, etc. Unplugs toilets, as

required

• Checks inside and outside perimeters of premises upon arrival and/or departure. Deactivates and resets alarms and otherwise ensures

security of premises

• Makes minor adjustments and performs minor maintenance to cleaning equipment

• Liaises with school administrators and office staff and receives special requests for cleaning for cleaning or other services and ensures

compliance if within scope of responsibilities

• Admits authorized students/visitors/groups to premises and requests those found in unauthorized area to return to specified locations

• Prepares brief, legible notes concerning any unusual circumstances, as necessary

• Performs snow and/or ice removal, as required. Attends to safety issues as de-icing stairs, walkways, etc.

• Attends to emergent situations, as required.

• May sign for and accept deliveries

• May empty courier bags and mail boxes as required

• Performs related duties, as required

For a complete list of class specifications please follow the link below https://www.surreyschools.ca/departments/HRES/SupportStaff/Documents/Class Specifications.pdf

pg. 38

Policy and Procedures

Policy: Energy Management Conservation

School District NO. 36 (Surrey)

No. 6530

The Board is committed to the continuous improvement of the district’s energy management performance and to building a culture of sustainability and environmental stewardship through education, equipment upgrades, facility upgrades and behavioral change. The Board believes that it is the responsibility of each district employee and student to participate in energy resource conservation whenever possible. The Board recognizes the challenges and constraints posed by changing variables which include, student enrolment growth, changing provincial and federal programs and expanded community services. The Board’s objectives are: • reduce operating costs through energy efficiency • minimize greenhouse gas emissions • minimize the environmental impact of district operations Responsible energy management enables the district to support the maintenance of services across the district. The Board encourages and supports the development and implementation of effective energy awareness activities, curriculum, training, and programs as a means to creating a district-wide culture of conservation. Revised: 2011-05-19 Revised: 2004-12-16 Adopted: 1992-11-12 https://www.surreyschools.ca/About/PoliciesRegulations

pg. 39

Policy: Workplace Discrimination or Bullying and Harassment:

School District NO. 36 (Surrey)

No. 7210

The Board of Education is committed to ensuring a respectful workplace, free from discrimination or bullying and

harassment.

Discrimination or Bullying and Harassment is not acceptable or tolerated in this workplace. All workers will be treated in

a fair and respectful manner.

WorkSafeBC requires that workers must report if bullying and harassment is observed or experienced in the workplace,

and that the employer initiate an investigation.

Responsibilities:

The School District will take reasonable steps to prevent where possible, or otherwise minimize workplace

discrimination or bullying and harassment.

Supervisors have a duty to take all reasonable steps to ensure the health and safety of workers under their supervision,

and as a result, a supervisor must take all reasonable steps to prevent where possible, or otherwise minimize workplace

bullying, harassment and discrimination.

A worker has a duty to take reasonable care to protect the health and safety of themselves and other persons, and as a

result, a worker must take all reasonable steps to prevent where possible, or otherwise minimize workplace bullying,

harassment and discrimination.

Application:

This policy statement applies to all workers, including permanent, temporary and casual. It applies to interpersonal and

electronic communication.

Revised: 2014-01-17 Approved: 1996-04-25

https://www.surreyschools.ca/About/PoliciesRegulations

pg. 40

Policy: Smoke Free Environment Surrey District NO. 36 (Surrey) No. 7214 The Board recognizes the health hazards of tobacco use and of environmental tobacco smoke, especially for children, and is, therefore, committed to preventing tobacco use and tobacco related illness among youth. Accordingly, the Board declares all District buildings and grounds to be a totally smoke free environment for students, staff and visitors. Effective: 97-01-01 Revised: 96-10-24 Approved: 86-04-1

Policy: Employee Attendance Support Program Surrey District NO. 36 (Surrey) No. 7270 The Board recognizes the contribution each employee makes to the achievement of the district’s goals and provision of services. The Board believes that an employee’s attendance at work is important and is committed to addressing the issue of employee absence in a positive manner by: 1. Promoting early intervention strategies to assist employees who experience attendance difficulties; 2. Supporting programs and practices which encourage employees who have been absent to return to the work place; 3. Applying the Employee Attendance Support Program in a consistent and supportive manner; 4. Encouraging personal well-being. Adopted: 2003-06-26 Policy: Employees’ & Victors’ Identification Badges Surrey District NO. 36 (Surrey) No. 7260 The Board believes that all reasonable steps should be taken to maximize the safety and security of students and staff, as well as provide protection of the Board’s assets, through the mandatory wearing of identification badges by staff and visitors. Administration will develop, implement, and maintain a program that ensures the Board’s objectives are achieved. 1. SCHOOLS’ IDENTIFICATION BADGES To maximize the safety of students while in attendance at school and protect the Board’s assets, all district staff and authorized visitors must wear a school district authorized identification badge that is easily visible at all times on school premises. 2. DISTRICT OFFICES’ IDENTIFICATION BADGES In an effort to maximize the safety of staff while at work in district offices and protect the Board’s assets, all district staff and authorized visitors must wear a school district authorized identification badge that is easily visible at all times on district premises. 3. ISSUANCE AND DISPOSAL OF IDENTIFICATION BADGES A process of issuance and disposal of identification badges will be adhered to in order to ensure the highest level of control over their use in both schools and district offices. Administration will establish the approved processes and communicate these through the appropriate channels. Adopted: 2004-12-16

https://www.surreyschools.ca/About/PoliciesRegulations

pg. 41

Important Forms:

• Site Locator List

• Service Operations Department Zone List

• Guide to Schools

• Applying for Posting

• ADS Web Absence Entry

• Local Travel Expense Claim

• Overtime

• Gradual Return to Work

• Banked Overtime

• WHIMIS Pictograms

• LOA Form-used only by spare board caretakers-not online

All documents can be found at https://www.surreyschools.ca/forms/Pages/

pg. 42

Courier# NAME ADDRESS PHONE FAX

# 187 DISTRICT EDUCATION CENTRE (DEC) 14033 92 Avenue V3V 0B7

# 287 RESOURCE & EDUCATION CENTRE (REC) 14123 92 Avenue V3V 0C7

District Switchboard: 604- 596-7733

# 426 Aboriginal Education 14033 92 Avenue V3V 0B7 604- 595-6100 604- 595-6101

# 374 Administrative Services 14033 92 Avenue V3V 0B7 604- 595-5317 604- 595-5318

#472 BC Education Marketplace (BCEM) 14033 92 Avenue V3V 0B7 604- 595-6088 604- 595-6086

# 441 Board of Education (Trustees) 14033 92 Avenue V3V 0B7 604- 595-6300 604- 595-6307

# 668 Business Development 14033 92 Avenue V3V 0B7 604- 595-6066 604- 595-6067

# 168 Business Management Services 14033 92 Avenue V3V 0B7 604- 595-5190 604- 595-5181

Boundary Information 604- 595-5195

Design and Construction 604- 595-5190 604- 595-5181

# 587 Career Education 14033 92 Avenue V3V 0B7 604- 595-6175 604- 595-6166

# 400 Communication Services 14033 92 Avenue V3V 0B7 604- 595-6188 604- 595-6187

# 402 Community-Schools Partnership 14123 92 Avenue V3V 0C7 604- 495-9440 604- 495-9441

# 568 Continuous Learning - Education Services 14033 92 Avenue V3V 0B7 604- 595-6077 604- 595-6076

# 475 Corporate Services 14033 92 Avenue V3V 0B7 604- 595-5176 604- 595-5177

#168 Demographics & Facilities Planning 14033 92 Avenue V3V 0B7 604- 595-5190 604- 595-5181

# 268 Education Services - Curriculum and Innovation 14033 92 Avenue V3V 0B7 604- 595-5325 604- 595-5326

# 413 Electronic Student Information Systems 14033 92 Avenue V3V 0B7 604- 595-6052 604- 595-6053

# 668 Facility Rentals 14033 92 Avenue V3V 0B7 604- 595-6084 604- 595-6083

# 473 Fiscal Management Services 14033 92 Avenue V3V 0B7 604- 595-6325 604- 595-6326

# 474 Food & Nutrition Services 14033 92 Avenue V3V 0B7 604- 595-5300 604- 595-5196

# 481 Human Resources 14033 92 Avenue V3V 0B7 604- 595-6150 604- 595-6136

# 481 Health & Safety 14033 92 Avenue V3V 0B7 604- 595-6150 604- 595-6347

Dispatch - Automated (ADS) 604- 595-9595

- Clerical Dispatch 604- 595-6139

- Supervisory Aide Dispatch 604- 595-6145

pg. 43

- Teacher & EA Dispatch 604- 595-6140

# 369 Information Management Services 14033 92 Avenue V3V 0B7 604- 595-6000 604- 595-5174

IMS Service Desk 604- 595-6000

# 470 Internal Audit & Risk Management 14033 92 Avenue V3V 0B7 604- 595-5308 604- 595-5324

# 588 International Education Department 14033 92 Avenue V3V 0B7 604- 595-6168 604- 595-6169

# 368 Learning Resources Services 14123 92 Avenue V3V 0C7 604- 495-9400 604- 495-9401

# 596 Lee School 14123 92 Avenue V3V 0B7 604- 495-9430 604- 495-9431

# 471 Payroll & Benefits Accounting 14033 92 Avenue V3V 0B7 604- 595-6115 604- 595-6116

# 371 Print Shop 14033 92 Avenue V3V 0B7 604- 595-5310 604- 595-5309

# 472 Purchasing 14033 92 Avenue V3V 0B7 604- 595-6085 604- 595-6086

# 370 Records Management Services 14033 92 Avenue V3V 0B7 604- 595-5314 604- 595-5313

# 412 Research & Evaluation 14033 92 Avenue V3V 0B7 604- 595-6185 604- 595-6076

# 401 Safe Schools 14033 92 Avenue V3V 0B7 604- 595-6195 604- 595-6193

# 441 Secretary-Treasurer's Department 14033 92 Avenue V3V 0B7 604- 595-6300 604- 595-6307

# 373 Shipping & Receiving 14033 92 Avenue V3V 0B7 604- 595-5301 604- 595-5302

# 425 Student Support 14033 92 Avenue V3V 0B7 604- 595-6104 604- 595-6105

# 411 Superintendent's Department 14033 92 Avenue V3V 0B7 604- 595-6308 604- 595-6309

# 270 Surrey Academy of Innovative Learning (SAIL K-12) 14033 92 Avenue V3V 0B7 604- 592-4263 604- 595-6346

# 387 Surrey Community College 14123 92 Avenue V3V 0B7 604- 595-6077 604- 595-6076

OTHER DISTRICT SITES:

# 664 Bell Performing Arts Centre 6250 144 Street V3X 1A1 604- 507-6355 604- 507-6351

Coast Capital Savings Box Office 6250 144 Street V3X 1A1 604- 507-6355 604- 507-6351

# 166 District Facilities Centre (Thomas G. Ellis) 6700 144 Street V3W 5R5 604- 572-0500 604- 597-7386

Education Services - Programs

# 667 ADTP (Adolescent Day Treatment Program) 9634 K. G. Blvd. V3T 0G7 604- 585-5660 604- 585-5560

# 667 APU (Adolescent Psychiatric Unit) 13750 96 Avenue V3V 1Z2 604- 585-5978 604- 585-5979

# 157 CDTOP (Child Day Treatment Outreach Program) 15550 99A Avenue V3R 9H5 604- 584-7688 604- 584-9010

# 425 Educational Transition Centre 10453 Whalley Blvd.V3T 5B1 778- 945-1689

# 425 Fastrack - Secondary 13104 109 Avenue V3T 2N7 604- 495-8247

# 046 Fastrack - Transitions 12870 72 Avenue V3W 2M9 604- 595-6104

# 425 Focus Track 13104 109 Avenue V3T 2N7 604- 495-8246

pg. 44

# 425 Foundations 402-9457 K. G. Blvd. 604- 572-8376 604- 507-0174

# 047 H.O.P.E. (Helping Others & Providing Education) 10707 146 Street V3R 1T5 604- 588-7601 604- 588-7762

# 425 PLEA - Daughters & Sisters Program 12159 Sullivan St V4A 3B4 604- 541-1133 604- 541-2324

# 425 PLEA - Waypoint Program 108-16590 96 Ave V4N 2C3 604- 585-9195 604- 585-7976

# 425 T.R.E.E.S. (Teen Recreation & Educational Enhancement) 114-13479 76 Ave V3W 2W3 604- 592-6206 604- 598-8443

# 425 T.R.E.K. (Trust Respect Empathy & Knowledge)/A.G.E. 13104 109 Avenue V3T 2N7 604- 495-1308

# 301 English Language Learner Welcome Centre 120-7525 K.G. Blvd. 604- 543-3060 604- 592-2139

SECONDARY SCHOOLS:

# 175 Clayton Heights (P) Bal Ranu 7003 188 Street V4N 3G6 604- 576-4138 604- 576-4793

# 105 Earl Marriott (P) Ken Hignell 15751 16 Avenue V4A 1S1 604- 531-8354 604- 531-6174

# 156 Elgin Park (P) Jeff Johnstone 13484 24 Avenue V4A 2G5 604- 538-6678 604- 538-6491

# 114 Enver Creek (P) Michael Kilpatrick 14505 84 Avenue V3S 8X2 604- 543-8149 604- 543-9762

# 167 Fleetwood Park (P) Cory McLaughlin 7940 156 Street V3S 3R3 604- 597-2301 604- 597-6481

# 106 Frank Hurt (P) Mike Stickley 13940 77 Avenue V3W 5Z4 604- 590-1311 604- 590-9013

# 141 Fraser Heights (P) Rick Breen 16060 108 Avenue V4N 1M1 604- 582-9231 604- 582-9268

# 047 Guildford Park (P) Robin Smalley 10707 146 Street V3R 1T5 604- 588-7601 604- 588-7762

# 045 Johnston Heights (P) Sheila Hammond 15350 99 Avenue V3R 0R9 604- 581-5500 604- 583-9286

# 048 Kwantlen Park (P) Tim Cross 10441 132 Street V3T 3V3 604- 588-6934 604- 588-2139

# 079 L.A. Matheson (P) Rex Hayes 9484 122 Street V3V 4M1 604- 588-3418 604- 588-7245

# 041 Lord Tweedsmuir (P) Gloria Sarmento 6151 180 Street V3S 4L5 604- 574-7407 604- 574-4759

# 028 North Surrey (P) Darren Bedard 15945 96 Avenue V4N 2R8 604- 581-4433 604- 581-1150

# 032 Panorama Ridge (P) Kevin DeBoice 13220 64 Avenue V3W 1X9 604- 595-8890 604- 595-8891

# 046 Princess Margaret (P) Paulo Sarmento 12870 72 Avenue V3W 2M9 604- 594-5458 604- 594-4689

# 022 Queen Elizabeth (P) Mike Jellema 9457 K.G. Blvd. V3V 5W4 604- 588-1258 604- 584-5294

# 270 SAIL (K-12) (P) Peter Johnston 14033 92 Avenue V3V 0B7 604- 592-4263 604- 595-6346

# 049 Semiahmoo (P) Claudine Davies 1785 148 Street V4A 4M6 604- 536-2131 604- 536-4970

# 164 Sullivan Heights (P) Raj Puri 6248 144 Street V3X 1A1 604- 543-8749 604- 543-9684

# 150 Tamanawis (P) Jim Lamond 12600 66 Avenue V3W 2A8 604- 597-5234 604- 597-4450

pg. 45

ELEMENTARY SCHOOLS:

# 051 A.H.P. Matthew (P) Pummy Sekhon 13367 97 Avenue V3T 1A4 604- 588-3415 604- 588-7122

# 178 A.J. McLellan (P) Paula Desautels 16545 61 Avenue V3S 5V4 604- 574-7296 604- 574-9073

# 153 Adams Road (P) Joanne Berka 18228 68 Avenue V3S 9H5 604- 595-1070 604- 595-1071

# 162 Bayridge (P) Jennifer Jock 1730 142 Street V4A 6G7 604- 531-8082 604- 541-7963

# 069 Bear Creek (P) Elsie Bertholm 13780 80 Avenue V3W 7X6 604- 594-7501 604- 594-9362

# 158 Beaver Creek (P) Karen Greaux 6505 123A Street V3W 5Y5 604- 572-6911 604- 572-1379

# 136 Berkshire Park (P) Janice Charlton 15372 94 Avenue V3R 1E3 604- 583-7305 604- 582-2967

# 107 Betty Huff (P) Kevin M'Lot 13055 Huntley Ave V3V 1V1 604- 585-3104 604- 585-1524

# 128 Bonaccord (P) Lois Layton 14986 98 Avenue V3R 1J1 604- 584-3533 604- 585-4673

# 173 Bothwell (P) Tess Souder 17070 102 Avenue V4N 4N6 604- 589-0369 604- 581-5345

# 144 Boundary Park (P) Kirpaul Kaur 12332 Boundary Dr V3X 1Z6 604- 543-8158 604- 543-5197

# 033 Bridgeview (P) Greg Hopps 12834 115A Ave V3R 2X4 604- 580-1047 604- 580-1048

# 146 Brookside & SAIL (K-7) (P) Shelley Brett 8555 142A Street V3W 0S6 604- 596-8561 604- 599-0781

# 151 Cambridge (P) Shaun Nelson 6115 150 Street V3S 3H7 604- 595-4036 604- 595-4039

# 073 Cedar Hills (P) Muriel Douglas 12370 98 Avenue V3V 2K3 604- 581-0407 604- 581-7377

# 148 Chantrell Creek (P) Par Sahota 2575 137 Street V4P 2K5 604- 535-6708 604- 538-5855

# 165 Chimney Hill (P) Chris Baldry 14755 74 Avenue V3S 8Y8 604- 592-2913 604- 592-4010

# 111 Cindrich (P) Susan Whyte 13455 90 Avenue V3V 8A2 604- 590-3211 604- 590-3354

# 013 Clayton (P) Rabinder Sull 7541 184 Street V4N 5V3 604- 576-6411 604- 576-4823

# 004 Cloverdale Traditional (P) Lisa Chambers 17857 56 Avenue V3S 1E2 604- 576-8295 604- 576-4658

# 155 Coast Meridian (P) Teresa Starr 8222 168A Street V4N 4T8 604- 574-6036 604- 574-8126

# 012 Colebrook (P) Colleen White 5404 125A Street V3X 1W6 604- 596-3221 604- 596-9573

# 139 Cougar Creek (P) Randy Holman 12236 70A Avenue V3W 4Z8 604- 591-9098 604- 590-9127

# 157 Coyote Creek (P) Phil Linklater 8131 156 Street V3S 3R4 604- 597-0858 604- 597-8274

# 112 Creekside (P) Darien Russell 13838 91 Avenue V3V 7K4 604- 543-9132 604- 543-9138

# 031 Crescent Park (P) David A'Bear 2440 128 Street V4A 3W3 604- 535-9101 604- 535-1391

# 031 Crescent Park Annex (P) David A'Bear 2378 124 Street V4A 3M8 604- 538-1282 604- 535-1391

# 058 David Brankin (P) Sabrina Niro Fraser 9160 128 Street V3V 5M8 604- 585-9547 604- 585-9577

# 159 Dogwood (P) Annette Keeper 10752 157 Street V4N 1K6 604- 581-8111 604- 581-8219

# 127 Don Christian (P) Martin Bobik 6256 184 Street V3S 8E6 604- 576-1381 604- 576-0382

pg. 46

# 037 Dr. F.D. Sinclair (P) Derek Lam 7480 128 Street V3W 4E5 604- 596-1537 604- 596-8271

# 018 East Kensington (P) Jennifer Tarnowski 2795 184 Street V3S 9V2 604- 541-1257 604- 531-4180

# 084 Ellendale (P) Bea Sayson 14525 110A Ave V3R 2B4 604- 584-4754 604- 584-3261

# 067 Erma Stephenson (P) Jean Sveinson 10929 160 Street V4N 1P3 604- 583-5419 604- 582-4173

# 183 Forsyth Road (P) Amber Flanagan 10730 139 Street V3T 4L9 604- 588-8394 604- 930-1783

# 142 Fraser Wood (P) Krista Forbes 10650 164 Street V4N 1W8 604- 589-6442 604- 930-9243

# 160 Frost Road (P) Joel Johnson 8606 162 Street V4N 1B5 604- 572-4050 604- 572-7569

# 090 George Greenaway (P) Marg Geddes 17285 61A Avenue V3S 1W3 604- 576-1136 604- 576-7952

# 082 Georges Vanier (P) David Dekerf 6985 142 Street V3W 5N1 604- 596-1030 604- 596-0331

# 211 Goldstone Park (P) Heather Hill 6287 146 Street V3S 3A3 604- 595-2767 604- 595-2769

ELEMENTARY SCHOOLS:

# 043 Green Timbers (P) John Horstead 8824 144 Street V3V 5Z7 604- 588-5961 604- 582-6173

# 056 H.T. Thrift (P) Laureen Boulet 1739 148 Street V4A 4M6 604- 536-8712 604- 531-7286

# 019 Hall's Prairie (P) Jennifer Tarnowski 18035 8 Avenue V3S 9R9 604- 538-1083 604- 538-2089

# 029 Harold Bishop (P) Stephen Redding 15670 104 Avenue V4N 2J3 604- 581-6016 604- 583-0904

# 203 Hazelgrove (P) Peter Nuij 7057 191 Street V4N 6E5 604- 574-0044 604- 574-2760

# 071 Henry Bose (P) Rejean Bolduc 6550 134 Street V3W 4S3 604- 596-6324 604- 596-8279

# 176 Hillcrest (P) Cathy Karam 18599 65 Avenue V3S 8T2 604- 575-1359 604- 575-0853

# 001 Hjorth Road (P) Barbara Kolbus 14781 104 Avenue V3R 5X4 604- 581-2327 604- 581-9424

# 081 Holly (P) Andrew Shook 10719 150 Street V3R 4C8 604- 585-2566 604- 581-1783

# 131 Hyland (P) Shauna Ross 6677 140 Street V3W 5J3 604- 543-9347 604- 590-2972

# 034 J.T. Brown (P) Lise Schrag 12530 60 Avenue V3X 2K8 604- 596-3445 604- 596-1714

# 062 James Ardiel (P) Joe Leibovitch 13751 112 Avenue V3R 2G4 604- 588-3021 604- 581-5209

# 186 Janice Churchill (P) Ixchel Bradley-Buick 8226 146 Street V3S 3A5 604- 543-7187 604- 543-0236

# 089 Jessie Lee (P) Carol Davison 2064 154 Street V4A 4S3 604- 531-8833 604- 535-6927

# 040 K.B. Woodward (P) Angelo Morelli 13130 106 Avenue V3T 2C3 604- 588-5918 604- 581-3563

# 201 Katzie (P) Solomon Lee 6887 194A Street V4N 1N2 778- 571-4080 778- 571-4089

# 132 Kennedy Trail (P) Christine Shepherd 8305 122A Street V3W 9P8 604- 590-1198 604- 590-8431

# 174 Kirkbride (P) Joe Frank 12150 92 Avenue V3V 1G2 604- 588-5711 604- 588-0577

# 117 Laronde (P) Johane Fortin 1880 Laronde Dr V4A 9S4 604- 536-1626 604- 536-4829

# 035 Latimer Road (P) Eithne Harrison 19233 60 Avenue V3S 2T5 604- 576-9184 604- 576-6492

pg. 47

# 055 Lena Shaw (P) Sam le Riche 14250 100A Ave V3T 1K8 604- 581-1363 604- 951-0724

# 129 M.B. Sanford (P) Libby Cope 7318 143 Street V3W 7T6 604- 596-7517 604- 596-8614

# 130 Maple Green (P) Ruth Mrak 14898 Spenser Dr V3S 7K7 604- 594-8838 604- 572-9383

# 061 Martha Currie (P) Trevor McQuarrie 5811 184 Street V3S 4N2 604- 576-8551 604- 576-0431

# 140 Martha Jane Norris (P) Elaine Colgate 12928 66A Avenue V3W 8Z7 604- 594-7150 604- 572-4796

# 054 Mary Jane Shannon (P) Dee Reiter 10682 144 Street V3T 4W1 604- 588-5991 604- 581-3763

# 063 McLeod Road Traditional (P) Iram Khan 6325 142 Street V3X 1B9 604- 595-1060 604- 595-1059

# 188 Morgan (P) Brad Issel 3366 156A Street V3S 9Y7 604- 531-8426 604- 531-8159

# 050 Mountainview Montessori (P) John Morrison 15225 98 Avenue V3R 1J2 604- 589-1193 604- 589-5000

# 072 Newton (P) Jodi Kennett 13359 81 Avenue V3W 3C5 604- 596-8621 604- 596-6912

# 138 North Ridge (P) Tammy Stubbings 13460 62 Avenue V3X 2J2 604- 599-3900 604- 599-7396

# 170 Ocean Cliff (P) Bobby Samra 12550 20 Avenue V4A 1Y6 604- 538-1770 604- 538-2431

# 064 Old Yale Road (P) Lisa Jamieson 10135 132 Street V3T 3T6 604- 588-5468 604- 588-9663

# 134 Pacific Heights (P) Sundeep Chohan 17148 26 Avenue V3S 0A4 604- 531-2828 604- 531-2839

# 137 Panorama Park (P) Lys Paredes 12878 62 Avenue V3X 2E8 604- 596-0963 604- 594-0467

# 070 Peace Arch (P) Deborah Thorvaldson 15877 Roper Ave V4B 2H5 604- 536-8711 604- 536-8732

# 002 Port Kells (P) Wayne Morin 19076 88 Avenue V4N 5T2 604- 882-2021 604- 882-3070

# 044 Prince Charles (P) Donna Lomax 12405 100 Avenue V3V 2X2 604- 588-5481 604- 582-4358

# 036 Ray Shepherd (P) Jackie Howard 1650 136 Street V4A 4E4 604- 531-1471 604- 541-8039

# 059 Riverdale (P) Leah Christensen 14835 108A Ave V3R 1W9 604- 588-5978 604- 581-6382

# 189 Rosemary Heights (P) Laura Grills 15516 36 Avenue V3S 0J5 604- 541-1613 604- 531-0448

# 077 Royal Heights (P) Catherine Hanna 11665 97 Avenue V3V 2B9 604- 581-7622 604- 581-5946

# 161 Semiahmoo Trail (P) Paul Marsden 3040 145A Street V4P 1P8 604- 531-6063 604- 531-7438

# 060 Senator Reid (P) Brad Helland 9341 126 Street V3V 5C4 604- 584-7441 604- 583-5159

# 143 Serpentine Heights (P) Caroline Matthews 16126 93A Avenue V4N 3A2 604- 589-6322 604- 583-7692

# 087 Simon Cunningham (P) Catherine Berron 9380 140 Street V3V 5Z4 604- 588-4435 604- 582-6528

# 118 South Meridian (P) Joanie Donovan 16244 13 Avenue V4A 8E6 604- 538-7114 604- 538-7082

# 109 Strawberry Hill (P) Byron Gammel 7633 124 Street V3W 8N2 604- 596-5533 604- 596-9184

# 021 Sullivan (P) Dana Crowley 6016 152 Street V3S 3K6 604- 597-1977 604- 597-9320

# 038 Sunnyside (P) Faizel Rawji 2828 159 Street V3S 0E5 604- 531-4826 604- 541-8943

# 149 Sunrise Ridge (P) Liz Simpson 18690 60 Avenue V3S 8L8 604- 576-3000 604- 576-9511

pg. 48

# 039 Surrey Centre (P) James Pearce 16670 Old McLellan V3S 1K3 604- 576-9191 604- 576-3821

# 080 Surrey Traditional (P) Daljeet Rama 13875 113 Avenue V3R 2J6 604- 588-1248 604- 588-3611

# 053 T.E. Scott (P) Susan McCuaig 7079 148 Street V3S 3E5 604- 596-0357 604- 543-6524

# 116 W.E. Kinvig (P) Jas Atwal 13266 70B Aven V3W 8N1 604- 594-1135 604- 594-8769

# 152 Walnut Road (P) Sandi Stacey 16152 82 Avenue V4N 0N5 604- 572-6617 604- 572-6574

# 147 Westerman (P) Susan Clough 7626 122 Street V3W 1H4 604- 572-4054 604- 572-6197

# 009 White Rock (P) Zahara Rawji 1273 Fir Street V4B 5A6 604- 531-5731 604- 531-8442

# 172 William F. Davidson(P) Mike Hurt 15550 99A Ave V3R 9H5 604- 584-7688 604- 584-9010

# 057 William Watson (P) Sandy Binning-Dhaliwal 16450 80 Avenue V4N 0H3 604- 574-4141 604- 574-4907

# 145 Woodland Park (P) Paul Taylor 9025 158 Street V4N 2Y6 604- 589-5957 604- 589-5397

# 212 Woodward Hill (P) Colleen Kuehne 6082-142 St V3X 1C1 604- 594-2408 604- 594-2336

CONNECTIONS PROGRAMS (CP):

# 105 Earl Marriott CP 15751 16 Avenue V4A 1S1 604- 531-8354 604- 531-6174

# 167 Fleetwood Park CP 7940 156 Street V3S 3R3 604- 597-2301 604- 597-6481

# 045 Johnston Heights CP 15350 99 Avenue V3R 0R9 604- 581-5500 604- 583-9286

# 048 Kwantlen Park CP 10441 132 Street V3T 3V3 604- 588-6934 604- 588-2139

# 041 Lord Tweedsmuir CP 6151 180 Street V3S 4L5 604- 574-7407 604- 574-4759

OTHER PROGRAMS:

# 591 Grade 10 Challenge (P) Aileen Kinsella-Beaudry 9260 140 Street V3V 5Z4 604- 583-4040 604- 583-5600

# 047 Growing Together Program (Teen Parents Education) 10707 146 Street V3R 1T5 604- 588-7601 604- 588-7762

Growing Together Daycare 10707 146 Street V3R 1T5 604- 584-1181

# 387 Hairdressing School 9260 140 Street V3V 5Z4 604- 583-9554 604- 583-5600

pg. 49

BLENDED LEARNING:

#270 Blended Learning - SAIL (K-12) (P) Peter Johnston 14033 92 Avenue V3V 0B7 604- 592-4263 604- 595-6346

ADULT EDUCATION CENTRES (AEC):

# 625 Invergarry AEC (P) Tara Holt 12772 88 Avenue V3W 3J9 604- 595-8218 604- 596-5127

# 522 Queen Elizabeth AEC (P) Doug Litke 9457 K G Blvd. V3V 5W4 604- 581-1413 604- 588-7139

# 568 Summer Programs (P) Daniel To 14033 92 Avenue V3V 0B7 604- 595-6077 604- 595-6076

# 387 Surrey Community College (P) Daniel To 14123 92 Avenue V3V 0B7 604- 595-6077 604- 595-6076

LEARNING CENTRES (LC):

# 574 City Central LC (P) Jim McConnell 13104 109 Avenue V3T 2N7 604- 581-0611 604- 589-2273

# 593 Cloverdale LC (P) Jewel Bondar 5658 176 Street V3S 4C6 604- 574-3615 604- 574-9803

# 594 Guildford LC (P) Ray Dear #300-10183 152A V3R 4H6 604- 951-9553 604- 951-8982

# 591 North Surrey LC (P) Aileen Kinsella-Beaudry 9260 140 Street V3V 5Z4 604- 583-4040 604- 583-5600

# 592 South Surrey / White Rock LC (P) Janice Smith 13-2320 K. G. Blvd. V4A 5A5 604- 536-0550 604- 535-8046

nil CUPE Local 728 (Pres) Ryan Groundwater 5681 177B Street V3S 4J2 604- 576-2873 604- 576-2871

nil EFAP (SD36 Employee & Family Homewood Health 604- 689-1717

Assistance Plan-24 hours)

# 000 STA (Surrey Teachers' Assoc.) (Pres) Laura Baker 201-9030 K G Blvd. V3V 7Y3 604- 594-5353 604- 594-5176

pg. 50

# 106 SPVPA (Surrey Principals' & Vice (Pres) Paul Taylor 6151 180th Street V3S 4L5 604- 574-7407 604- 574-4759

Principals’ Association)

District Facilities Centre

Service Operations Department Zone List

Zone I Barry Mundreon Cell 778-772-5227

Office 604-572-0509

Zone II Hardeep Sumra Cell 778-772-4991

Office 604-572-0511

Zone III Amanda Reber

Cell 778-772-5212 Office 604-572-0560

Zone IV Mark West

Cell 778-772-5187 Office 604-572-0527

Zone V Cintha Winters Cell 778-772-5234

Office 604-572-0512 High Dusting Crew

Carpet Crew Spare Board

Floor Stripping Crew

166 Facilities Centre 187 DEC 287 REC 301 Welcome Centre

664 Bell Centre

591 North Surrey Learning Centre

592 South Surrey Learning Centre

593 Cloverdale Learning

594 Guildford Learning 574 City Central Learning Centre 625 Invergarry Learning Centre

114 Enver Creek 106 Frank Hurt 032 Panorama Ridge

105 Earl Marriott 156 Elgin Park 049 Semiahmoo 150 Tamanawis

175 Clayton Heights 167 Fleetwood Park 041 Lord Tweedsmuir 028 North Surrey

141 Fraser Heights 047 Guildford Park 045 Johnston Heights 164 Sullivan Heights

048 Kwantlen Park 079 LA Matheson 046 Princess Margaret 022 Queen Elizabeth

069 Bear Creek 146 Brookside 151 Cambridge 165 Chimney Hill 211 Goldstone Park 082 Georges Vanier 071 Henry Bose 131 Hyland 186 Janice Churchill 130 Maple Green 140 Martha Jane Norris 129 MB Sanford 063 McLeod Road 138 North Ridge 137 Panorama Park 021 Sullivan 053 TE Scott 116 WE Kinvig 212 Woodward Hill

162 Bayridge 144 Boundary Park 148 Chantrell Creek 012 Colebrook 031 Crescent Park 031 Crescent Park Annex 018 East Kensington 019 Hall’s Prairie 056 HT Thrift 089 Jessie Lee 034 JT Brown 117 Laronde 188 Morgan 170 Ocean Cliff 134 Pacific Heights 070 Peace Arch 036 Ray Shepherd 189 Rosemary Heights 161 Semiahmoo Trail 118 South Meridian 038 Sunnyside 009 White Rock

153 Adams Road 178 AJ McLellan 013 Clayton 004 Cloverdale 155 Coast Meridian 157 Coyote Creek 127 Don Christian 160 Frost Road 090 George Greenaway 203 Hazelgrove 176 Hillcrest 201 Katzie 035 Latimer Road 061 Martha Currie 002 Port Kells 143 Serpentine Heights 149 Sunrise Ridge 039 Surrey Centre 152 Walnut Road 057 William Watson 145 Woodland Park

136 Berkshire Park 128 Bonaccord 173 Bothwell 112 Creekside 159 Dogwood 084 Ellendale 067 Erma Stephenson 142 Fraser Wood 043 Green Timbers 029 Harold Bishop 001 Hjorth Road 081 Holly 062 James Ardiel 055 Lena Shaw 054 Mary Jane Shannon 050 Mountainview 059 Riverdale 087 Simon Cunningham 080 Surrey Traditional 172 William F Davidson

051 AHP Matthew 158 Beaver Creek 107 Betty Huff 033 Bridgeview 073 Cedar Hills 111 Cindrich 139 Cougar Creek 058 David Brankin 037 Dr Sinclair 183 Forsyth Road 040 KB Woodward 132 Kennedy Trail 174 Kirkbride 072 Newton 064 Old Yale Road 044 Prince Charles 077 Royal Heights 060 Senator Reid 109 Strawberry Hill 147 Westerman