CUSTOMER ACQUISITION

ACN’s Pricing Philosophy:

OUR FOCUS – Incumbent carriers and their market share

OUR STRATEGY – Offer savings over incumbents latest products

OUR POSITION – Offer a benefit to the majority of market

ACN’s Product Team will monitor the market to maintain our competitive edge

CUSTOMER ACQUISITION

YOUR FOCUS – Warm Market

YOUR STRATEGY – Relationship marketing

YOUR POSITION – Build a solid customer base while

developing your team

CUSTOMER ACQUISITION

Representative Philosophy:

CUSTOMER ACQUISITION

Residual commisions

1 1/4%

6 2%7 7%SVP up to 2%

2 1/4% 3 1/4% 4 1/2%5 1%

8

You Up to 10% Long-Term Goal:Qualify for

7th Level Payout40 customer points

OR20 Points

and 4 DirectlySponsored Qualified

Team Trainers

Source 1: Yourself

Source 2: Prospects from Presentations

• No Interest in the Opportunity

• Thinking About It

Source 3: Family, Friends, Close Contacts & referrals

CUSTOMER ACQUISITION

Customer Sources:

•Lead with the ACN Business Opportunity

•Acquire Customers from Prospects at Your Presentations

CUSTOMER ACQUISITION

Always Remember:

• Are NOT Technical

• Are More Impressed With Urgency, Enthusiasm & Excitement, NOT Details

Remember…when acquiring customers

outside your recruiting presentations…

MOST PROSPECTS:

CUSTOMER ACQUISITION

•Capital letters

•Correct name

•No slamming / stacking

•Signature of the person who is the owner of the phone

CUSTOMER ACQUISITION

TSA:

• ACN-2-ACN Free Calling!

Reasons You Should Ask For Referrals & Why Prospects & Customers Should Give You Referrals

CUSTOMER ACQUISITION

Get Referrals!!

CUSTOMER ACQUISITION

Calling Circles:

• Prepare for Winback

CUSTOMER ACQUISITION

Retention:

Follow-up Call

Follow-up Call

Thank you for helping me by trying my service…No problem!I am happy to help you..

SW / SW / SW / SW

NEXT!!

SW / SW / SW / SW

NEXT!!

CUSTOMER ACQUISITION