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ie. Customer Analytics Innovation Summit Understanding your customers to drive success JUNE 16−17 2016 | SWISSÔTEL | CHICAGO df dvsd vs
ie.
Customer Analytics Innovation Summit
Understanding your customers to drive success
JUNE 16−17 2016 | SWISSÔTEL | CHICAGO
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By covering the hottest topics within customer analytics we create a platform for senior level executives to obtain real action points and useful connections to better support their business objectives.
One Pass, Two Summits: For a limited time only register with a Diamond Pass to receive access to the co-located Big Data & Analytics for Retail Summit, with an additional 20+ presentations from industry leading organizations. Find out more on the ‘Tickets’ page below.
Online videos of all sessions, with integrated slides and audio will be made available to all attendees after the event.
June 16 & 17, 2016
323 East Wacker Drive Chicago, IL 60601-9722The main themes for this years discussion are:
• Competing on Customer Intelligence
• Customer Analytics in the Age of Social Media
• Improving the Customer Experience
• Deep Customer Analytics
• Customer Personalisation at Scale
Customer Analytics Innovation Summit
OverviewABOUT THE EVENT
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#DataCustomer
Current Speakers Include:
Rouben Karakchian, CRM Director, Hilton Worldwide
Brian Caldwell, Director, Customer Analytics, Nationwide
Nishant Rohatgi, Director, Customer Big Data & Analytics, Toyota Financial Services
Kuntal Goradia, Customer Experience & Digital Analytics, PayPal
Ran Tao, Director CRM, Viator
Andrea Cardozo, Director Consumer Insight, Pandora
Cortney Henseler, Director, Customer Analytics & Research, AOL
Charlotte Tsou, Regional Head, Analytics & CRM, HSBC
Eric Rasmussen, VP, Consumer Insight, Groupon
Benson Hsu, Chief Data & Analytics Officer, Sanford Health
Ian Thomas, Principal Group Program Manager, Customer Data &
Analytics, Microsoft
Roopesh Varier, Head of Big Data, American Express
SpeakersSPEAKERS AT A GLANCE
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Usually I’m exhausted at the end of a presentation. This time, I’m energized!“
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Eric Rasmussen VP, Consumer InsightGROUPON
Charlotte Tsou SVP, Regional Head of Analytics & CRMHSBC
Cortney Henseler Director, Customer Analytics & RetailAOL
A Profit Driven Analytics Agenda in Banking & Financial Services
Charlotte Tsou is the Senior Vice President & Regional Head of Analytics at HSBC Retail Banking and Wealth Management. Currently responsible for Business Analytics for the Americas Region, and leading a team of 65+ analytics professional across global geographics. Charlotte has 13 years in Banking & Financial Industry, experience including Strategic Planning, Marketing Analytics, CRM, and Products & Partnerships Development. Charlotte has also held various leadership positions in the US, Asia Pacific and Latin Americas markets.
The Alchemy of Connection: How brands can become multi-platform storytellers
Cortney Henseler is Director of AOL’s Consumer Analytics & Research team, where she oversees sales research. Her team is tasked with developing consumer and marketplace insights as well as developing ROI and ad effectiveness solutions for AOL’s clients. While at AOL, Cortney has lead industry-leading research related to Path to Purchase, Multi-Platform, and OLV. Prior to AOL, Cortney was Director of Human Intelligence at Starcom Worldwide.
Incrementality & Influencers
Eric has been involved in market research since the early 90’s. As the Internet evolved, he joined GoTo.com in the late 90’s to create a research department and help develop the little known concept of Paid Search and Sponsored Listings. Eric transitioned over to run research for the many faceted Yahoo Media Group. Eric joined GroupOn over 2 years ago, he leads all research at Groupon (US & 50+ countries); he is bringing Market Research insights to a company moving at light speed.
Keynote SpeakersSPEAKERS IN DETAIL
SpeakersSPEAKERS IN DETAIL
Benson Hsu Chief Data & Analytics Officer SANFORD HEALTH
Meaningful Customer Analytics
Actionable and Scalable Analytics
Rouben Karakchian CRM Director HILTON WORLDWIDE
Providing Shoppers with What They Want
Kuntal Goradia Customer Experience & Digital Analytics PAYPAL
Andrea Cardozo Director, Consumer Insight PANDORA
Pairing Consumer Analytics with Quantitative and Qualitative Consumer Research
Personalization to Enhance Customer Experience & Life-Time Value
Ran Tao Director, CRM VIATOR
Ian Thomas Principal Group Program Manager, Customer Data & Analytics MICROSOFT
Inspiring Customer at Scale with Personalization
Nishant Rohatgi Director, Customer Big Data & Analytics TOYOTA FINANCIAL SERVICES
Customer Analytics Applications in Financial Services
Enabling Personalized Sales and Service through Applied Analytics
Brian CaldwellDirector, Customer Analytics NATIONWIDE
Roopesh Varier Head of Big Data AMERICAN EXPRESS
Creating a Customer Driven Organization
VIEW FULL ABSTRACTS
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08:00 Check in
09:00 Keynotes
Day 1
10:30 Coffee Break
11:00 Keynotes
12:30 Lunch
17:00 Networking Drinks
14:00 Keynotes
CHECK INAn opportunity to check yourself into the event and meet other leaders in your industry ahead of the day
Day 2
COFFEE BREAK & LUNCHA chance to sit down, network and connect with decision makers within the industry
KEYNOTESListen to actionable case studies largely brought to you by Fortune 500 companies
NETWORKING DRINKSA more relaxed environment in which to engage with all attendees and gain valuable connections
15:00 Coffee Break
15:30 Keynotes
08:00 Check in
09:00 Keynotes
10:30 Coffee Break
11:00 Keynotes
12:30 Lunch
13:30-15:00 Keynotes
ScheduleSCHEDULE AT A GLANCE
Key
SUMMIT END
The quality of speakers is whats sets this summit apart…the experience of speakers is what makes the difference for me.
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Who AttendsWHO ATTENDS OUR EVENTS
78% of attendees are Director level or above
Who AttendsWHO ATTENDS OUR EVENTS
The summits that Innovation Enterprise puts on are among the most highly acclaimed in the world, with industry leading decision makers from across the analytics industry in attendance as both speakers and delegates. You will connect with senior level executives from both major corporations and innovative small-to-medium size companies.
Holding events in several locations around the world, we have acquired a global audience
director
vp/svp
manager
senior
cxo
df dvsdvs
5000+1000-5000200-1000Less than 200
Company size of attendees by number of employees
45%
40%
10%
5%
Access to a single day of the event
Access to all sessions & networking events
Access to presentations from the summit on ieOnDemand for 7 days
Unlimited access to presentations from the summit on ieOnDemand
Access to all presentations on the Analytics Channel
Access to all tracks at the event
Gold Pass Diamond Pass
Silver Pass1 Day PassOnDemand Pass$700 $995 $1595 $1895 $2095
TICKETS AND PRICING OPTIONS
Tickets
GROUP PASSES REGISTER [email protected]
US +1 415 670 9064
Interested in attending? Register online or contact Nathan EdwardsBuy a group of at least 3 passes to receive up to 25% off
(most popular)(limited release)
Access to co-located summit(s)
Accommodation: Click here to book. Limited number of discounted rooms available.
Prices are exclusive of VAT. Team discounts are applicable at the point of registration only. Any cancellations within a group registration will in turn incur an increase in registration fee for the remaining group participants. Cancellations before May 16, 2016 incur an administrative charge of 50%. If you cancel your registration after May 16, 2016 you will be charged the full fee. You must notify The Innovation Enterprise in writing of a cancellation, or you will be charged the full fee. The Innovation Enterprise reserve the right to make changes to the program without notice. NB: FULL PAYMENT MUST BE RECEIVED BEFORE THE EVENT.
Total $
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Gold Pass Diamond Pass
Silver Pass1 Day PassOnDemand Pass
$700 $995 $1595 $1895 $2095
Places are transferable without any charge within 12 months of the original purchase
[email protected] +1 415 670 9064
GROUP PASSES REGISTER ONLINE
