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Customer Nowadays customers have more options than ever before, and it’s much easier for them to switch vendors. Optimize the Customer Experience Build Employee Loyalty Communicate with your customers Provide great customer service and support Loyalty Tips www.infolink-exp.com @infolinkteam Infolink-EXP /infolinksa We deliver customer experiences, not just support +1-800-280-7703 Request a free consultation NOW! Why is Loyalty imperative? Cost It cost 5 times more to get a new customers than it does to keep an existing one. = Revenue 80% of revenue for most companies comes from 20% of their customers Likeability to sell It is easier to sell a new product to your existing customer base Retention 91% of unsatisfied customers who switch over to another company will never come back Good Customer Experience Happy Customer Loyal Customer = = Resources: http://www.entrepreneur.com/article/242679 http://www.second-to-none.com/5-staggering-statistics-on-brand-loyalty/ http://www.allbusiness.com/slideshow/ten-tips-to-build-customer-loyalty-16675686-1.html/2 Loyalty on the Cloud is priceless
