Customer Relationship Management

ANGLER Technologies

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Product Description

ANGLER CUSTOMER RELATIONSHIP MANAGEMENT

Features

Business Process Flow

Benefits

Demo

Business Applications

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Product Description

What is CRM?

CRM is the overall process of Marketing, Sales, and Service & Support within any organization.

Our CRM Package comprises of three key functional areas

Marketing Automation

Sales Force Automation Customer Service & Support

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Marketing Automation

- Target the Best Customers

- Manage Marketing Campaigns

- Generate Quality Leads

Marketing Automation comprises of two key functional areas:

Campaign Management

Lead Management

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Marketing Automation

Campaign Management

- Maximize the return on your marketing investment with detailed tracking

- Track and analyze Trade shows, direct mail, advertising, and marketing promotions

- Can be able to create and maintain email templates by using the Templates module

- Can be able to maintain contacts list by using the Audience module

- Can be able to manage Campaign activities in an efficient manner

- Campaign activities can be carried out by using the Schedule module

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Marketing Automation

Lead Management

- Gives sales reps instant access to the latest prospects and ensuring that no leads are

dropped

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Sales Force Automation

- Support the selling process from Lead Qualification to closing the Business

Sales Force Automation comprises of the key functional areas

Account Management

Opportunity Management

Contact Management

Activity Management

Revenue

Forecasting

Reporting & Analysis

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Sales Force Automation

Account Management

- Get a complete 360-degree view of your customer relationships

- Provides instant, company-wide access to detailed and integrated account data

Contact Management

- Get a complete 360-degree view of your customer relationships

- Provides instant, company-wide access to detailed and integrated contact information

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Sales Force Automation

Opportunity Management

-Enables sales teams to work together to close accounts faster

-Update and track all opportunity-related information

-Track stage history and determine the cause of downgraded sales opportunities

Activity Management

- Schedule activities for Opportunities and Leads

- Ensure timely follow-up with your prospects and customers

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Sales Force Automation

Competitor Management

- Enable to track Competitors and their Distributors information project wise.

- Mapping between the Competitor Product and our Product

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Sales Force Automation Reporting & Analysis

- Provides a wide variety of reports like

- Account and Contact Reports - Lead Reports

- Opportunity and Forecast Reports - Support Reports

- Sales Reports - Campaign Reports

- Competitor Reports

Revenue Forecasting

- Accurate, timely forecasts of revenue and customer demand

- Enables managers and executives to help the sales organization close more deals

- Bring higher profits to the company, and align expenses with revenue growth

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Customer Service & Support

- Resolve customer issues after the sale responsively

- Build customer satisfaction and loyalty

Customer Service & Support comprises of two key functional areas

Cases

- Track every interaction of customer service & support teams with each customer

Solutions

- Maintain a centralized database of solutions to leverage knowledge across the enterprise

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Business Process Flow

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Demo

Click to view Demo of ANGLER CRM

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Benefits High Return On Investment in ANGLER CRM

Manage Customer Relationships in a QUICK and COST EFFECTIVE way

Available 24 x 7

Easy to Use

Instant Deployment

Accessible from everywhere…

An easy-to-use end to end product to automate the Sales Process of your

Organization designed for the web

Secure

Scalable

Reliable

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Business Applications

Types of Industries

FMCG

Automobile

Pharmaceuticals

Insurance

Services

Engineering

Health Care

Financial Services

Who can use our CRM - examples

Sales Force

Service / Support Team

Dealer Network

Large Customer Base

Varied Product Line

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ANGLER Technologies

Full Service Provider

Web, E-Business & Multimedia Solutions

Looking forward to implement

ANGLER CRM

for your organization

www.angleritech.com

Chennai | Coimbatore | Tirupur | Tuticorin | Mumbai