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Tableau usage has been very successful, enabling us to extend the solution portfolio analytic capabilities and implement complex business logic. Xpand IT team was great supporting us from the start on the solution definition and best practice implementation Customer Success Case Self-Service BI for Telco Data Using Tableau to Analyse Data Quicker than Ever Challenge Celfinet portfolio is composed by two main products: Vismon Manager which is Celfinet’ s solution for network configuration challenges, addressing critical configuration management needs and Vismon Observer a solution for drive test data advanced post processing, addressing data analysis and optimization support. The key challenges were: Celfinet • Faster Response Time to Customer Needs • Business Insights from Unbiased Resources • Reduced Development & Integration Costs Key Benefits: Celfinet is a privately-owned Portuguese company that provides technical consultancy and telecom solutions. The combination of highly specialized telecommunications know-how with IT expertise has enabled Celfinet to create a software solutions portfolio that is highly valued by customers, enabling to increase awareness of network issues and ultimately improving end user satisfaction. Celfinet needed a solution that would allow reducing time to market on the creation of new dashboards and insights. Solution The Tableau adoption allowed increasing agility, providing faster response times to customers and ultimately increase business value by bringing new insights into their complex data. Why Tableau? Extracting Information from Unbiased Sources Integration with existing solution portfolio Implementation of business rules by non-IT staff Faster response times Celfinet selected Xpand IT to help delivering a solution that could respond to the challenges that the company was facing. Choosing Tableau was fairly easy, because it’s a technology that could easily be used by the telco specialist to bring new insights on consultancy engagements while at the same time it could also be integrated on Celfinet solutions providing complex dashboards. All this with a technology that is easy to use technology eliminating unnecessary complications and placing the focus on what matters most: finding real value in data. Very complex implementation of telecom business and engineering rules; The need to process huge data volumes; Continuous upgrading of ETL processes; Being able to address different audiences (engineers, managers, c-level management).
