Customer_management_via_4760_en.pdf

Alcatel OmniPCX Enterprise

Customer management via 4760

User manual

A L C ET L

NOTE:

Product specifications contained in this document are subject to change withoutnotice. Products and services described in this document may not be offeredin every country. For the most current information, please contact your Alcatelrepresentative or your Alcatel equipment provider.

Copyright © 2002 Alcatel. All rights reserved for all countries. This documentmay not be reproduced in whole or in part without the express written permissionof Alcatel.

Alcatel® and the Alcatel logo are registered trademarks of Alcatel. All othertrademarks are the property of their respective owners.

The CE mark indicates that this product conforms to the following CouncilDirectives :- 89/336/CEE (concerning electro-magnetic compatibility)- 73/23/CEE (concerning electrical safety)- 1999/5/CE (R&TTE)

Summary


Chapter 1Presentation

1.1 Presentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 1

1.2 Starting the Configuration application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 1

1.3 Main screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 5

1.3.1 Data display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 7

1.3.2 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1. 8

Chapter 2Parameter management

2.1 User sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2. 1

2.1.1 Creating a user set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2. 1

2.1.2 Modifying a user set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.19

2.1.3 Deleting a User Set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.39

2.2 Users by profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.40

2.3 Abbreviated numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.41

2.3.1 Creating a direct abbreviated number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.44

2.3.2 Direct abbreviated number alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.47

2.3.3 Creating an abbreviated number by range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.49

2.3.4 Abbreviated number by range alias . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.54

2.3.5 Filtering a caller number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.55

3EU19857ENAA - Ed. 01 - September 2002 - Customer management via 4760 0-1


2.4 Specific telephone services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.56

2.4.1 Cost centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.57

2.4.2 Project charging code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.57

2.4.3 Filter tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.59

2.4.4 Routing tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.60

2.5 Hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.62

2.5.1 Creating a hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.62

2.5.2 Modifying a hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.66

2.5.3 Deleting a hunting group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.66

2.6 Change-Over Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.67

2.7 Alarm Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.68

2.8 Numbering Plan Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.69

2.9 Phone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.70

2.9.1 Creating a directory number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.70

2.9.2 Modifying a directory number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.72

2.9.3 Deleting a directory number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2.72

0-2 3EU19857ENAA - Ed. 01 - September 2002 - Customer management via 4760

Chapter

1 Presentation

Warning: This topic has not been updated for OmniPCX Enterprise as neither the operatingprinciple or implementation has been significantly modified.

1.1 PresentationThis manual describes access to the Configuration application and its «client» operation as partof the Alcatel OmniVista 4760 application, which is associated with the OmniPCX Enterprisesystem. Using a microcomputer (see Note), «client» operation allows you to create, modify andedit management settings, including:

- user sets,

- abbreviated numbers,

- sections of abbreviated numbers,

- cost centres,

- project numbers,

- filter tables,

- routing tables,

- hunt groups,

- change-over times,

- alarm sets,

- numbering plan (output only),

- subscribers� directory.

Note: The features of the micro-computer (PC type) required «client» operation are described in theAlcatel OmniVista 4760 documentation.

1.2 Starting the Configuration applicationFrom the Windows «Start» menu, select the «Programs» icon, followed by the «OmniVistaClient 4760» icon from the «OmniVista 4760» submenu:

The following screen is displayed:


Chapter 1 Presentation

Enter your user name and password (use the mouse or press the key to move from onebox to the other). Click on to choose a language, then click on .

The following window is displayed:


Presentation

Click on the icon to start the management application settings.

For example, the following window is displayed:



Select the PBX to be managed, then click on Connect from the pop-up menu.

For example, the following window is displayed:


Presentation

1.3 Main screen

Click on the icon to display the tree structure of the selected PBX; the main screen of theGeneric Configuration Software is displayed:

In the main screen, the following commands which are common to the entire application aredisplayed from the pop-up menu of a selected object:



Open/Close to open/close an item,

Filter to enter filter criteria,

Create to create a new item,

Delete to delete an item,

Import to load a text file previously exported and possibly modified,

Scheduled import to schedule an import via a scheduler,

Export to create a text file containing all or part of the configuration data of oneor more PBXs,

Scheduled export to schedule an export via a scheduler,

Refresh to retrieve new data from the PBX,

New grid to display a window comprising both a search and a data area,

Graphic view to configure a set�s programmable and directory keys from a graphicalview (feature specific to user items),

Telnet to connect to the PBX.

Note: The commands described in this section are explained in more detail in the Alcatel OmniVista 4760- Configuration manual.

Any window containing a scroll bar may be displayed in «full page». To do this, double-click onthe window�s title bar.


Presentation

1.3.1 Data display

1.3.1.1 Selecting items in the tree and displaying data

Click on an item in the tree to select an entry and open its record in the data area.

To select several adjoining entries

- Select an entry (beginning of selection),

- Press the Shift key and keep it pressed down,

- Select another entry (end of selection).

A grid comprising all the selected entries is displayed in the data area.

To select several non adjoining entries

- Select an entry,

- Press the Ctrl key and keep it pressed down,

- Select another entry(ies).

Each new selected entry is added to the selection grid.

1.3.1.2 Locating an entry in the tree

You can locate an entry displayed in the data area in the tree.

- Select an entry in the data area (grid or record),

- Click on the icon.

1.3.1.3 Record or grid mode

The data area has two display modes:

- Record mode: the attributes are in line.

- Grid mode: the attributes are grouped in columns, the entries in lines.

Click on the icon to switch from record mode to grid mode.

1.3.1.4 Moving in the data area

Use the icon to move the selection to the previous entry.

Use the icon to move the selection to the next entry.



1.3.2 Printing

- Click on the icon to open the printing window.

- Configuring and launching printing.


Chapter

2 Parameter management

2.1 User setsThis menu enables you to set telephone data parameters of user sets.

2.1.1 Creating a user set

From the main screen, select the object.

Click on Create from the pop-up menu.

Fill in the attributes.

Example:

To display all attributes linked to an item, click on the tab.It is possible to display the attributes classed by a tab (General Characteristics, SetCharacteristics, Facilities, Hotel, Miscellaneous ).

The tab (specific to certain items) allows you to execute a particular action.

Example: Forced deletion of a user action specific to User items ( see § 2.1.3 : Deleting a User Set).


Chapter 2 Parameter management

Remark: There is one pop-up help screen for each item.

To call up a pop-up help screen:- Select an attribute,- Select the Attribute help command from the pop-up menu.

The «directory number» attribute allows you to enter the set�s directory number. This input ismandatory and the number must be part of the installation numbering plan. The number cancontain up to 8 «digits»; each «digit» can take a value from 0 to 9, *, # , and possibly A, B, Cor D.

Remark: The directory number of a multiline set corresponds to the call number of its main line.

Directory Name

Directory First NameThese are the users name and first name respectively. These contain a maximum of 20characters. They are used for 47xx applications.Note: Inputting the directory name and first name (20 characters respectively) allows the directory name(12 characters) and first name (8 characters) call attributes to be automatically automatically filled in byname and vice-versa. These attributes can be managed seperately. Given the difference in length and,if the the name and first name are too long, they can be truncated (see the attributes Phone Book name(call by name) and Phone Book first name ).

Location nodeThis item is only accessible when modifying a user set. This is the node number to which thegroup belongs. The set which was modified when relocated maintains all its characteristics,except for its physical address.

Shelf addressThe ACT shelf address number must be between 0 and 6.

Board AddressThe position of the interface board which corresponds to the ACT shelf must be between 0and 27.

Equipment AddressThis address specifies the position of the set on the interface.

Set TypeUsed to define the connected set type from the available list:

- Analog : Analog set (decimal or Q23 keypad).

- 4620 (VPS) : Termination type reserved for analogequipment connected to an Alcatel 4620 voicemessage module.

- 4302 : Set type not marketed in France.

- 4304 : Alcatel digital sets with simplified functionality(no display, limited function keys, no V24interface) with 8 programmable keys.


Parameter management

- 4321 : Alcatel digital sets with display, function keysand programmable keys but no V24 interface.

- 4003 : Alcatel Reflexes set with simplifiedfunctionality (no display, 8 function keys, noV24 interface) with 4 programmable keys.

- 4011 : Alcatel Reflexes set with 20-character display,10 function keys and 4 programmable keysbut no V24 interface.

- 4012 : Alcatel Reflexes set with 20-character display,11 function keys, 9 programmable keys andV24 interface.

- 4023 : Alcatel Reflexes set with 2 x 20-characterdisplay, 9 function keys, 19 programmablekeys, 3 dynamic function keys and internalalphabetical keypad, but no V24 interface.

- 4034 : Alcatel Reflexes set with 2 x 40-characterdisplay, 9 function keys, 19 programmablekeys, 10 dynamic function keys, internalalphabetical keypad, and V24 interface.

- 4040 : Alcatel Reflexes set with 320 x 240-characterdisplay, 7 function keys, 12 programmablekeys, 10 dynamic function keys, internalalphabetical keypad, and V24 interface.

- S0 sets : Sets able to support an SO bus.

- 4610 (VPS) : Termination type reserved for analogequipment connected to an Alcatel 4615 voicemessage module.

- 4075 : Alcatel mobile set with 16-character display,4 displays with icons, 4 programmable keysand 17 set function keys.

- 4074 : Developing the Alcatel 4075 mobile set.

- GAP set : Compatible mobile GAP sets (Mobile100/200/200 Ex Reflexes).

- 4004 : Alcatel Reflexes sets, 8 programmable keys.

- 4010 : Alcatel Reflexes set with 20-character display,8 programmable keys, 2 function keys and3 audio keys.

- 4020 : Alcatel Reflexes set with 20-character display,12 programmable keys, 6 function keys, 5audio keys and alphanumeric keypad.



- 4035T : Alcatel Reflexes set with 2 x 40-characterdisplay, 5 dynamic function keys, 4 navigationkeys, 24 programmable keys, 2 function keys,5 audio keys and alphanumeric keypad.

- 4004 TSC DECT : Alcatel 4004 set equipped with a DECTextension keypad, allowing a connectionwithout cabling.

- 4010 TSC DECT : Alcatel 4010 set equipped with a DECTextension keypad, allowing a connectionwithout cabling.

- 4021 (4020 TSC DECT) : Alcatel 4020 set equipped with a DECTextension keypad, allowing a connectionwithout cabling.

- 4036 (4035 TSC DECT) : Alcatel 4035 set equipped with a DECTextension keypad, allowing a connectionwithout cabling.

- ANALOG with 4980 (as of version3.2)

: Mandatory selection for an analog set with adedicated 4980 application.

- 4004 TSC IP (as of version 3.2) : Alcatel Reflexes 4004 set with external TSCIP unit, enabling IP connection.

- 4010 TSC IP (as of version 3.2) : Alcatel Reflexes 4010 set with external TSCIP unit, enabling IP connection.

- 4022 (4020 TSC IP (as of version3.2)

: Alcatel Reflexes 4020 set with integrated TSCIP unit, enabling IP connection.

- 4037 (4035 TSC IP (as of version3.2)

: Alcatel Reflexes 4035 set with integrated TSCIP unit, enabling IP connection.

- GAP + (as of version 4.1) : Mobile set compatible with GAP+ protocol(Mobile 100/200/200 Ex Reflexes and PWT4073 SMART for the U.S.A).

- PC MULTIMEDIA 2 (as of version4.1)

: PC declared as IP phone with a 4980application.

Remark: The type of set determines the parametering (example: if the selected set type is a 4001, theparameters concerning the alphabetic keypad are not accessible and cannot therefore be modified).

Entity Numberattribute reserved for expert users.This attribute assigns a user to an entity (example: Multiservices, Multicompany, etc.) .

Set Functionattribute reserved for expert users.This attribute allows the set function to be determined:• Default: standard use



• Assistant ubiquity: directory number of the 4635 voice mail service to connect theASSISTANT UBIQUITY PROFILE mailbox

• Main ubiquity: directory number of the ASSISTANT UBIQUITY PROFILE voice mailbox

• Profile: set used as profile

Remark: Default and Profile can be selected directly. Assistant Ubiquity and Main Ubiquity are set whena UBIQUITY subscription is created.

Profile NameThis attribute allows a descriptive name to be given to the profile as an aid to easyidentification.

Key Profileattribute reserved for expert users.This feature allows a key profile to be assigned to a type of use:

• None

• Company• Hotel

• Hotel client

• Agent• ACD-authorized phone set

• Supervisor

Remark: Key profile applies to set keys and multiline keys called «single directory multikeys». Directorymulti-number keys such as assistant manager are thus excluded.

Identifier of Domainattribute reserved for expert users.This attribute defines the domain to which the user belongs. Domain use is only possible fromNMC management systems.

Add-on Module 1, 2 and 3 (for Reflexes sets only)These attributes validate the programmable keys extension units (namely, 60 keys maximum)on the 4012, 4023, 4034, 4040, 4020 and 4035 Reflexes sets.Depending on the type of set, it is possible to validate up to 60 keys using the followingcombinations:

• 1 unit with 20 keys,• 2 units with 20 keys,

• 3 units with 20 keys,

• 1 unit with 20 keys and 1 unit with 40 keys,• 1 unit with 40 keys,

External Alphanumeric Keyboard (for Reflexes sets only)This attribute allows you to define the «language» of the external alphabetical keypad of theset (English (QWERTY), German (QUERTZ), French (AZERTY)...).



Internal Alphanum. Keyboard (for Reflexes sets only)This attribute allows you to choose the «language» of the internal alphabetical keypad of theset (English (QWERTY), German (QUERTZ), French (AZERTY)...).

V24 Extension (for Reflexes sets only).

SO Extension (for Reflexes sets only).

MAC/PC (for Reflexes only)

Z Adaptor (for Reflexes sets only)These attributes are used to validate the presence and type of a peripheral board respectively:

• DATA V24,

• S0,

• Macintosh® /PC,

• Z (example: Minitel, answerphone, modem, fax...).Note: One of these extension attributes (V24, S0, MAC/PC, Z) can be validated for a set.

Language Id.This attribute allows you to choose the language (1from 9) for messages and guides displayedon digital and Reflexes sets equipped with a display.

Secret CodeThis is defined by a 4-digit number, with each digit assuming a value from 0 to 9, *, # , andpossibly A, B, C or D.This information is used, for example, for:

• individual in/out of service operations of a set,

• DOD with lock,

• cancelling the lock,

• substitution,

• etc.The value eneterd by default is: 0000.

Warning: In the case of a set with voice messages, these elements (*, #, A à D) must not be used.The user cannot access his voice mailbox.

Note: The secret code can be managed from the set.

Associated Set NoThis function allows the user to call the associated set simply using a prefix and automaticallysends it to the number on busy or no-answer.

Cost Center IdThis information is used on charging tickets.In order to be allocated, a billing centre should already have a content parameterd in the«Specific Telephone Services» menu (see § 2.4.1 : Cost centre).

Cost Center Name



This attribute is used to enter the name of the billing centre (4 characters maximum).

Charging CategoryThis attribute is used either:

• to ticket the set: the set, and all criteria (duration, charging quantum, trunk, prefix, etc.),is taken into account by the PBX charging system,

• or not to ticket the set: the set is not taken into account by the PBX charging system.

Public Network CategoryEnter a number that corresponds to a public network access category according to the statusof the installation( day/night forwarding, etc.), authorization regarding incoming and outgoingcalls, and the compatability between the set and bundles.

External Forwarding CategoryEnter a number corresponding to a public network access category which has the requiqitefeatures for implementing external call forwarding (see attribute: Public Network Category).

Example: a user set with category X public network access (international calls not allowed) will not beable to forward its calls abroad if it has the same number X for an external call forwarding category.

Similarly, a user set may have a different public access network category number and forexternal call forwarding.Remark: The value 255 (= the category number) corresponds to that indicated in the Public NetworkCategory attribute.

Tel. Facility Category IdEnter a number that corresponds to the access category of the required telephone service,as well as the routing type on set off-hook.

Connection Category IdEnter a number that corresponds to a compatability category for connecting two terminations(sets, trunks).

Remark: When the connection category is allocated, a transfer category is simultaneously allocated tothe set. This category has the same number as the connection category.

Hunt Group Dir No.This attribute allows you to enter the hunt group directory number from among those numbersthat already exist in the installation for which the user set is assigned.

ACD Group Directory No.This attribute only allows you to display the directory number of the ACD group that belongsto the agent set.

Pick-up group NameThis attribute is used to enter the call pick-up group number.Assigning this set to a pick-up group allows you to answer any call on another set of the sametypr of group (example: in the same office) by dialling the corresponding prefix (see § 2.5 :Hunting group).

Reserved Time Slot



This attribute is used to reserve a channel for the set.

Voice Mail Dir. No.This attribute is used to define the voice mail directory number that the set uses.

Voice Mail TypeThis attribute is used to declare the type of voice messaging system used by the set.

Voice Mail access without CodeIf this parameter is validated, it allows the PBX to send the user�s secret code to the voicemail service. If this parameter is not validated, users must dial their secret code to accesstheir mailbox.

Paging Trunk GroupIn the case where automatic paging or paging by prefix is provided, this attribute must containthe trunk number assigned to the paging.

Paging BeeperIf the attribute «PAGING TRUNK GROUP» has been completed, enter the number of thepaging beeper allocated to the set. The number can contain up to 4 «characters»; each witha value from 0 to 9, *, # , A, B, C or D.

Called Associated Dect SetThis attribute is used to validate the delayed overflow in the event of no answer (or busy) tothe directory number of the assigned mobile set. This function allows you to connect a personabsent from their set or who has forgotten to forward his/her mobile set.

Tele-marketing AgentThis attribute is used to validate the tele-marketing function for the set, if the set is parameteredfor an «ACD agent» feature.

ISDN Subscr.These parameters allows the set user to benefit from ISDN services.

• ExternalThis parameter authorizes users to benefit from ISDN services for external calls, whichhas a messaging service external no reply calls.

• InternalInternal no reply calls can be stored and consulted in the same way as external ISDNcalls.

• Display External Calling Number (as of release 3.2)This parameter enables the identity of the external caller to be displayed.

ISDN TeleserviceOne of the following teleservices is assigned so as to ensure compatability andinterconnection with corresponding remote terminals.The types of teleservice available are:• Phone,

• Fax Group 3,



• Mixed Teletex,

• Fax Group 4,• Teletex char,

• Videotex Mosaic,

• Telex,• Message Processing,

• Iso Application,

• Unknown Teleservice,• Audiography,

• Audio Videotex,

• Non Standard Application.

Hotel - Set Function (Hotel/Hospital version)Attribute reserved for expert users.Specific Hotel use:

• «Administrative»: allows direct access to all trunks under the control of the set publicnetwork access category.

• «Room»: allows the administrator, during «guest check-in», to allocate a public networkaccess category to the room set, using the hotel management system.

• «Booth»: allows any user to number to the public network, either after identification or viathe attendant, regardless of this user�s public network access category. Only the publicnetwork access category of the «booth» set used is taken into account.

Type of Room (Hotel/Hospital version)Attribute reserved for expert users.This attribute is used to define the type of room (from 1 to 99) using the hotel managementsystem (example: 1 for double rooms, 2 for rooms en suite...).

Use Type of Dir. No.Attribute reserved for expert users.This attribute (Hotel/Hospital version) is used to determine the set�s usage type:

• «Normal»: set used by a single subscriber (business version),• «Multi-Occupation»: set used by several guests, each one identified by a directory

number (example: hospital room with several beds (Hotel/Hospital version),

• «Badge»: set used by guests in multi-occupation while retaining all levels of service,regardless of the category of the multi-occupation set,

• «Guest»: virtual set; the directory number is allocated to a guest rather than to a set.Using the secret code, the guest can use a multi-occupation or badge set while retainingall levels of service, regardless of the category of the multi-occupation set.

Number of Set Users (Hotel/Hospital version)Attribute reserved for expert users.This attribute is used to help the administrator (20 users maximum).



In the case of the number of users undicated on a multi-occupation set being exceded, analarm message is displayed.

Call By Name and Mini Mail (Reflexes sets only)This attribute, is used to validate (Yes) the «Call by name» and «Mini-messaging» facilitieson the sets 4030 and 4034, and only the «Call by name» facility on the sets 4020 and 4012.Note: For 4040sets, this attribute must be Yes.

Multiline StationThis non-modifiable attribute indicates whether the set is «multi-line» managed or not (see §2.1.2.1 : Programmable keys ).

Multi-Line Properties• Automatic Incoming Seizure

When this parameter is validated, the first free line is seized on off-hook, otherwise, theline is seized by pressing the key for which the icon is flashing.

• Automatic Outgoing SeizureWhen this parameter is validated, the first free line is seized on off-hook, otherwise, theline is seized by pressing the key corresponding to the line required.

• Selective FilteringSelective filtering only applies if the set is a multi-line set and has been declared amanager set. When this attribute is validated, only the main line will be filtered. Thesecondary lines will not be filtered, otherwise, all lines will be filtered.

• Overflow On No ReplyWhen this parameter is validated, calls are forwarded to the associated directory numberfollowing a time-out on no answer by the free set. This parameter is only operational ifthe «Overflow on busy» parameter has not been validated.

• Overflow on busyWhen this parameter is validated, calls are immediately forwarded to the associateddirectory number on set busy.

• Take Supervision Off-hookWhen this parameter is validated, the supervisor set off-hook is used to pick up the callto the supervised set.

SO FacilityThe following attributes are only available if the set has been declared as SO equipment (seethe attribute «Set Type») .• User By Default

When this attribute is validated, the identifier of this set declared «default user" is usedfor all equipment connected on this bus which has not satisfied its identifier.Other equipment connected on this bus can use this set�s identifier to establish«outgoing» calls.If this attribute is not validated, all users must enter their identifiers in order to establish«outgoing» calls.

Warning: Only one attribute of SO equipment can be validated as «default user» on an SObus.



• Sub Address UseWhen this attribute is validated, the PBX waits for the sub-address numbering after thedirectory number of the correspondant.

Dialled number maskedThis attribute, set at Yes and in line with local legislation, is used to hide the last digits sent.

Access Code to UUS MessagesThis parameter authorizes the user of the set to protect access to the User to User Signallingmessages by using a secret code.

Routing TableThis attribute is used in the event where the set is in immediate or time-delayed routing onoff-hook. For this, the attribute must be parametered with a value from 1 to255. If the setdoes not have this feature, the attribute is set at 0. The content of the routing numbers canbe parameterd (see § 2.4.4.1 : Creating a routing table ).

Associated VideophoneThis attribute is used to validate the operation of a videophone associated with the set.

VIP (Very Important Person)Validation of this attribute (Hotel version) is used to signal to «Room Service» andadministrative sets equipped with displays, that they are being called by a VIP user.

Assistant Directory NumberThis attribute is used to complete the assistant�s directory number. The number is presentedon the attendant�s display, who has the choice of calling the user or his/her assistant.

Calls PriorityThis attribute is used to define an order of priority when internal calls are made between users.This priority level acts on an alarm. If the caller has a high level of priority to the person beingcalled, the alarm of this call will be different.This allows users to distinguish between call types (inferior or superior).

DATA Cx Category IdEnter a number that corresponds to a compatability category for connecting two Dataterminations (terminals and servers).

Message LEDThis attribute is used to validate the use of a LED on an analog set (administrative, room,booth). When dropping a message into the user�s mailbox or requesting call-back, this LEDflashes.

4040 With MinitelThis attribute is used to authorize the Minitel function on an Alcatel 4040 set.

Minitel - 4040 Connection Cat.This attribute is used to define the Minitel connection category which is different to that of theAlcatel 4040 set.



Pub Cat Id Minitel 4040This attribute is used to define the Minitel public network category which is different to that ofthe Alcatel 4040 set.

PCBT AssociatedIf this attribute is validated at Yes, the PC connected to the set via the V24 interface uses thetelephone functions linked to the PCBT software.

Urgent CallThis iem, validated at Yes, is used to declare the set as an «urgent call» set.The called party is immediately connected even during another call. Each new incoming callis indicated by a «bip».A maximum of 7 correspondants (AUXU board) or 20 correspondants (GPA board) can beconnected.A set that has been declared an «urgent call» set cannot make calls.

Ext. Alarm EquipmentThis attribute is used to define the type of external alarm (on an open or closed loop).

4630 Mail box• 4630 Voice Mail Type

This attribute is used to define the type of Alcatel 4630 mailbox (answering/ recordingmachine).

• 4630 COSThe following attributes are used to define the Alcatel 4630 voice messaging systemrights.• Network Prefixes authorized

This attribute is used to authorize the dialling of a «network» prefix for the mailboxowner in order to drop amessage into the voice mailbox declared on another networknode (in the case of a heterogeneous numbering plan).

• Access to personal listsThis attribute is used to authorize access to personal lists.

• General Lists AuthorizedThis attribute is used to authorize access to general lists.

• Voice Mail ManagerThis attribute is used to authorize management of the voice messaging system.

• Ref. duration of GreetingThis attribute is used to define the duration of announcement messages («normal»or «long»).

• Conversation authorizedThs attribute is used to authorize the recording of conversations.

• Category of GreetingThis attribute is used to define the greeting category («personal» or «standard»).

4635 Mail box



• 4635 Voice Mail TypeThis attribute is used to define the type of Alcatel 4635 mailbox:• Voice mail,• Listening only,• Listen/answer,• ICMB/message rotation,• Bulletin Mail box,• Announcement box,• Network box,• Fax-sending mailbox,• Form box,• Transcriptor,• DTMF form box,• Hotel room,• Hotel room (dial),• Hotel reception,• Set mail box,• Address by name,• Automated attendant,• Caller menu only,• Menu and caller set,• Menu and caller lbox,• Box transfer,• Conditional transfer,• Info. center box,• Infotex,• General fax message,• Voice message,• Answerphone mode,• SIP voice mail,• Conference box,• Monitored mailbox,• Return loop - test box.

• 4635 COSThis attribute is used to define the category number of the Alcatel 4635 application (1 to64).

X25 dteWhen validated, this attribute is used to create a GPAX25 access group, whose access pointis the set�s directory number, on an SO set with X25 operation.



PIN (Personal Identification Number)PIN means Personal Identification Number. This service allows users to indicate that aparticular call is a personal call external, and not a professional call.This service can apply to local users (employees) or visiters (in this case, the user set createdis a ghost set).The user can use his/her personal prefix, followed by the PIN number, the secret code andthe external phone number.Using charging tickets, the company can identify the call as a personal call.

• PIN No.This attribute is used to define the personal identification number (PIN).

• PIN with Secret codeIf validated, this attribute requires that the secret code be entered after the PIN.

• Type of controlThis attribute is used to define the type of control on the PIN:• Universal access: Users can use their PINs on any set.• Restricted to the set�s owner: users can only use PINs on their own sets.• By category: users can use PINs on any set, providing their «private calls»

connection category is compatible with that of the set being used.• By group: This parameter is used to control calls by PIN group number (Cf.: «PIN

group number»).

• PIN Group NumberThis attribute is used to define the number corresponding to a PIN group. It allows usersto use their PINs on other sets belonging to the same group.

Can be Called by Name,Validated at Yes, this attribute is used to enter the name and first name users in the directoryfacility and, by doing so, perform «Call by name» from any node in the network.Validated at No, this attribute is used to enter the name and first name of users only on thelocal node.

Phone Book Name (Call by name)

Phone Book First NameThese attributes allow you to enter the name (12 characters maximum) and first name (8characters maximum) used in the object «Phone book». Completing these attributes here orin the object «Phone book» returns to the same (see § 2.9 : Phone book).The names and first names are displayed on both attendant and remote digital sets.They are used for «call by name ».Note: If these two attributes are not completed when «can be called by name» is validated, theyautomatically assume the directory name and first name.

Displayed NameThis attribute is used to modify the name (16 characters maximum) displayed on the set�sdisplay and the attendant consoles. It is only used in the case where the directory name/firstname (by call) has not been adapted to the display.



Note: This attribute is automatically completed by the user�s name and first name (see attributes PhoneBook name/Phone Book first name (Call by name) ). If this attribute is empty, the number of the setis displayed instead of the name.

Modem Trunk Group Info• Trunk Group Id

This attribute is used to display the trunk group to which the modem belongs, if theequipment is an analog modem.

• Trunk NumberThis attribute is used to display the trunk allocated to this equipment in the modem trunkgroup.

Remote UAThis attribute is used to define whether the set is connected to a remote UA unit.

Count Errors of Secret CodeThis attribute is used to define the number of secret code entry attempts (1 to 7) granted tousers before blocking the functions covered by the secret code. If the user has reached thisnumber, the code must be re-initialized by the installation administrator. The default number0 inhibits this function.

ACD Stationattribute reserved for expert users.This attribute is used to declare a user set as a set to be used for ACD applications.Namely:

• ACD-authorized phone set• Agent,

• Supervisor,

• Ivr.

NS Right (Notification Server) (Reflexes sets only)Attribute reserved for expert users.If validated, this attribute allows the set to receive alarm calls from the NS application (externalon a UNIX station). In this case, the set may no longer access the mini-messaging, multilineand alarm set services.

Teleservice incidentsattribute reserved for expert users.Validated at Yes, this attribute allows users to send incidents generated by the set to amaintenance centre (RMA).

Ghost ZAttribute reserved for expert users.If validated, this attribute is used to define an analog set as a ghost set without physicalequipment.

Ghost Z Feature



attribute reserved for expert users.This attribute is used to define the function of a ghost set.

VAD use for Ghost Zattribute reserved for expert users.

CSTA RoutingWhen validated, this attribute is used to re-route the set by means of a CSTA application.

Cmf 4600 (DTM Frequencies)Set at Yes, this attribute is used to inform the PBX that the set is analog and is connected toan Alcatel 4600 shelf.

Voice Guide Listening ClassInitialized at 7 (playback of all voice guides), this attribute is used to allocate a playback class(0 to 7) to the user. Depending on the user�s class, the system authorizes or inhibits theplayback of a specific voice guide.The user can return to 0 class using the «Playback voice guide» prefix (Flip-Flop).

Caller CategoryInitialized at 4, this attribute is only used in Russia and in the C.I.S.

VSI TransparencyWhen validated, this attribute enables «Flashing» in transparency for consultation calls withtransfer (useful for certain interactive servers).

Type of keyboardThis attribute is used to define the type of digital keyboard on the UA set being used(European, U.S., ITU (International Telecom Union)). The «default» value is that defined atsystem level.

Count Errors of Business CodeThis attribute is used to define the number of business code entry attempts (1 to 7) granted tousers before blocking the functions covered by the business code. If the user has reached thisnumber, the code must be re-initialized by the installation administrator. The default number0 inhibits this function.

StapAttribute reserved for expert users.This attribute authorizes or inhibits the dialling of the set from a PC of an NMC application.

• Forbidden: no STAP call can be made,• Off-hook: the set should be off-hooked for STAP calls,

• Authorized: STAP calls are authorized in any set position.

TandemAttribute reserved for expert users.This function allows two multiline sets (a main set and a secondary set) to have the same callnumber.



• Tandem Directory Number

• Main tandem set

Use Personal Calling NumberValidated at Yes, this attribute is used to enter the following attributes (Private call number).If this attribute is not validated, the private caller number used is the one defined at systemlevel.Note: With this attribute set to Yes, DDI will no longer have an effect on the set as its number will notcomply with the numbering plan of the new node.

Private Caller NumberThis attribute is used to enter the private caller number that will be used as the original number.

UA 3G featuresAccording to the usage preferences of the UA 3G set (e.g.: Alcatel 4035), the followingattribute is used to adapt UA 3G mode or to maintain UA 2G emulation.

• EmulationWhen creating a set, the value UA 3G is set by default. It can be modified to: UA 2G. Ifthe set is being changed, UA 3G is the proposed default value. It can be modified to: UA3G.

4035 FeaturesAccording to the usage preferences of the Alcatel 4035 set, the following attributes are usedto adapt UA 3G protocol or to maintain UA 2G emulation.

• NavigatorWhen creating or modifying a set, UA 2G emulation is selected by default. It can bemodified to: UA 3G.

PIN Group ControlThis attribute is used to define the PIN group to which the set belongs:

• No group: a PIN call to this set by a group-controlled user is inaccessible.

• All groups: a PIN call to this set by a group-controlled user is accessible in all cases.• By group number: (cf: «User PIN group »).

User PIN GroupThis attribute is used to define the PIN group number to which the set belongs.

CCA Operatorattribute reserved for expert users.

Note: This attribute only concerns CCD operators (agent/supervisor).

Validated at Yes, this attribute enables the set to be used as an agent/supervisor set in CCAoperation (CCD operator on a PC).

A4980This attribute informs users if the set is an «Alcatel 4980» (telephone set which can be dialledvia a PC) and if the application is: standard, professional, Groupware or MultiDevice.



Z IVRAttribute reserved for expert users.Validated at Yes, this attribute is used to reserve analog access as «Z» access connected toan Alcatel 4625 system (interactive voice server: IVR).

NOMADICattribute reserved for expert users.In the case where the set is an «Alcatel 4980», this attribute, validated at Yes, is used toindicate if the «Alcatel 4980» set is a «Momadic» set.Note: «Nomadic» is the access granted to a user that allows him/her to connect remotely and to returnto the same level of local functionality.

TAPI Premium Serverattribute reserved for expert users.Validated at Yes, this attribute indicates a user using TAPI telephony services on a PC installedon a LAN network via OmniPCX Enterprise .

4615 Mailbox• 4615 Voice Mail Type

This attribute is used to define the type of Alcatel 4615 mailbox:• Standard: standard mailbox.• Guest: The messages in this mailbox cannot be retrieved, the owner of the voice

mailbox cannot send messages to another user�s voice mailbox.• Automated attendant: reserved for creating automated attendants.

• Notification Type• No notification,• Signalling only,• Mail box access.

Conference GroupAttribute reserved for expert users.This attribute is used for users with access to set up a directed conference (conference withmanual or automatic insertion). This indicates a conference group number containing up totwelve user lists (maximum) that can be automatically called for a conference.

Announcement GroupAttribute reserved for expert users.This attribute is used for users that have the right to make an announcement. It indicatesan announcement group number containing up to twelve lists of users or loudspeakers(maximum) that can be called automatically.

IP Quality of Serviceattribute reserved for expert users.Enables the quality of service category to be determined (QOS IP category number).

Click on the icon to validate your creation.



Otherwise, click on the icon to cancel.

2.1.2 Modifying a user set

From the main window, double-click on the icon.

Then select the set to be modified by clicking on the icon of the corresponding set (this actiondisplays the set�s attributes).

Select the attributes to be modified.

All parameters described in § 2.1.1 : Creating a user set can be modified, except the directorynumber.

Click on the icon to validate modifications.

During the modification of a user set, it is also possible to create, delete or modify theprogrammable and directory keys on sets equipped with such keys. In addition to this, youcan configure a set declared as a DECT mobile set and create aliases for this user.

2.1.2.1 Programmable keys

From the main screen, double-click on the icon, then on the icon ofthe required set, followed by the icon to access the programmable keys� configuration.

Click on the icon which corresponds to the key required.

Click on the Function attribute field, then double-click to display the drop-down menu andchoose the function required.

Click in the first field to display all attributes specific to the function.

Complete the attributes, for example:

- Directory Number: enter 8 characters maximum; each character can assume a value from1 to 9, *, #, and possibly A, B, C or D.

- Pocket, Mobile, 4040: only for an Alcatel 4040 set, enter 14 alphanumeric charactersmaximum in the «Mnemonic (Pocket, Mobile, 4040)» window.



Example:

Function• Programmed

Pressing this key enables a call number to be sent.Attributes to be completed:• Content: 20 characters maximum can assume a value from 1 to 9, *, #, and possibly

A, B, C or D.• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be between keys 20 to 32.

• VisiophonePressing this key enables the set�s visiophone to be activated.Attributes to be completed:• Content: number used un the visiophonie system to identify the terminal.• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be between keys 20 to 32.

• TelesurveillanceThis function is used to activate a telesurveillance camera.Attributes to be completed:



• Directory Number• Timer remote watch: duration of observation (from 0 to 999 seconds),• Resource remote watch: camera number (from 0 to 9999),• Mnemonic (Pocket,Mobile,4040).For Alcatel 4040 sets, this key must be between keys 20 to 32.

• Manager Mail (on assistant multiline set only )This function is only possible on an ASSISTANT set and on one key.By pressing this key, the assistant can choose to immediately display a message on themanager set (or, if attempted, on another manager set). The manager can then chooseone of the proposed responses on his/her display to respond quickly.This service is operational, on the assistant�s side just as the manager side, with the seton idle or busy (non operational on conference, call intrusion (barge-in)...Attributes to be completed:• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be on keys 20 to 32.

• Forwarding On RingingThis function is used to send a ringing set to another user by pressing the key.Attributes to be completed:• Directory Number: Directory number of the destination set,• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be on keys 20 to 32.

• Absent Assistant ( on assistant multiline set only)Pressing this key indicates the presence or absence of the assistant from the set ofsecretaries: the filters are cancelled and the pictograms associated with the filtering keysof the manager set flash.Attribute to be completed:• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be on keys 20 to 32.

• Screening Key (R.I.S.O immediate forwarding according to call origin) (onmanager multiline set only)This key is associated with a filtering table (see § 2.4.3 : Filter tables).This function is used to validate call forwarding to the assistant set which corresponds tothis table. Other calls terminate on the manager set.Note: If the manager set has several assistant sets, it can choose the destination of filtered callsusing a menu on the display (see set features).

Attributes to be completed:• Filtering Table No.: number (from 1 to 16) of the required filtering table,• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be on keys 20 to 32.

• Unscreening Key (P.R.I.S.O immediate seize according to call origin) ( onmanager multiline set only)



This key is associated with a filtering table (see § 2.4.3 : Filter tables ).Pressing this key enables forwarding of calls corresponding to this table to the managerset. Other calls terminate on the assistant set.Note: If the manager set has several assistant sets, it can choose the destination of filtered callsusing a menu on the display (see set features).

Attributes to be completed:• Filtering Table No.: number (from 1 to 16) of the required filtering table,• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be on keys 20 to 32.

• Trunk Group Supervision ( on multiline set only)The pictogram associated with this key is used to display the status of a bundle (free orbusy):

• pictogram off: the line is free, by pressing this key, the supervised trunk can behandled when sent,

• pictogram fixed: each bundle belonging to this trunk is busy.Each trunk can be supervised by a maximum of 20 sets.The maximum number of all trunks and bundles that can be supervised is 96.Attributes to be completed:• Trunk Group No.,• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be on keys 1 to 8.

• Trunk Supervision ( on multiline set only)The pictogram associated with this key is used to display the status of a trunk (free, busyor on-hold):

• pictogram off: the line is free, by pressing this key, the supervised trunk can behandled when sent,

• pictogram flashes quickly: a caller is trying to make a call. Pressing the keyenables call interception,

• pictogram : Put on hold: this bundle can be retrieved by another supervisorset on the fixed key,

• pictogram fixed: busy on another set.Across the pictogram display, the call can be signalled in 3 ways:• no ringing,• with normal ringing,• with short ringing.Each trunk can be supervised by a maximum of 20 sets.



The maximum number of all trunks and bundles that can be supervised is 96.Attributes to be completed:• Trunk Number,• Ringing Mode: supervision mode (without ringing,with long or short ringing, with or

without bip),• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be on keys 1 to 8.

• Set Supervision ( on multiline set only)The pictogram associated with this key is used to display the status (free, ringing or busy)of a set, simple or multiline, and possibly to intercept a call by pressing the key:

• pictogram flashing: a caller is trying to connect to the supervised set. Pressingthe key enables call interception,

• pictogram off: the line is free, by pressing this key, the supervised set can becalled,

• pictogram fixed: the supervised set is busy, no operation can be carried out.Across the pictogram display, the call can be signalled in 3 ways:• no ringing,• with normal ringing,• with short ringing.Each set can be supervised by a maximum of 20 sets.The number of sets that can be supervised is 254.Attributes to be completed:• Directory Number: Directory number of the set to be supervised,• Ringing Mode: supervision mode (without ringing,with long or short ringing, with or

without bip),• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be on keys 1 to 8.

• Assistant Call (on manager multiline set only)This key allows the manager to call the assistant directly. Creating this key on a multilineset automatically declares this set as a manager set, and enables filtering.The assistant�s directory number can be that of the main line or a secondary line.Any set can simultaneously have manager keys and assistant keys, which enables amanager of an assistant set and an assistant of a manager set at any given time.Attributes to be completed:• Directory Number: Directory number of an assistant line (principale or secondary),• Number of the key assistant side,• Mnemonic (Pocket, Mobile, 4040).• 4040 - Mnemonic 2.



For Alcatel 4040 sets, this key must be on keys 1 to 8.Note: Creating this key automatically establishes an «manager call» on the assistant set.

• Manager call ( on assistant multiline set only)This key allows the assistant to call the manager directly. Creating this key on a multilineset automatically declares this set as an assistant set.Pressing this key leads to a direct connection between the MANAGER and theASSISTANT.Attributes to be completed:• Directory Number: Directory number of a manager line (principle or secondary),• Number of the key on the manager side,• 2nd assistant directory number: Directory number of the overflow assistant line,• Mnemonic (Pocket, Mobile, 4040) (for the first directory number),For Alcatel 4040 sets, this key must be on keys 1 to 8.Note: Creating this key automatically creates a «Assistant call» on the manager set.

• Multi-lineThis function is used to assign a call number to a key. Several keys can be programmedwith the same call number or with different call numbers (secondary lines):• a directory number in multi-keys : several keys are assigned to one directory

number. The current caller is put on-hold if the user takes a call on another key.The set is considered a free set as long as there is a free key.

• multi directory number : several keys are assigned to several directory numbers.All keys on the extension keypad can be programmed as multi-number directories.

Creating multiline keys allows you to create sets of secretaries: multiline manager setsand multiline assistant sets are equipped with selctive filtering (see attribute «Multi-lineproperties » in chapter Parameter management - Part 1), of the assistant key, managerkey, absent assistant key, etc...,.Attributes to be completed:• Directory Number:• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be on keys 9 to 16.

• Routing Assistant (on assistant multiline set only)One multiline key can be programmed on an overflow assistant key. It contains thenumber of the manager set.This key is used to declare a substitute assistant set which filters calls from a managerset when the assistant is absent (see attribute Assistant Away ).Pressing this key directly links the manager to the ASSISTANT key (and vice versa if themanager uses the assistant key).When the normal assistant is present, this key leads to a simple call on the managermultiline keys.The overflow assistant can also have an absent assistant key.Attributes to be completed:• Directory Number: Directory number of a manager set,• Mnemonic (Pocket, Mobile, 4040).



For Alcatel 4040 sets, this key must be on keys 1 to 8.

• ACD ResourcesPressing this key displays the status of ACD group sets on the relexe set screen.Associated with this key, a pictogram permenantly informs users of the group status:• pictogram off: nothing to signal,

• pictogram on: the standard group overflows to the overflow group,

• pictogram on: at least one call is waiting,

• pictogram on: a call is being dissuaded.Attributes to be completed:• Directory Number: ACD group directory number,• Mnemonic (Pocket, Mobile, 4040) (not in use).

• ACD ListeningPressing this key enables:• from an ACD supervisor set, discrete listen and the «help» function,• from the ACD agent set, a help request to the supervisor .Attributes to be completed:• Mnemonic (Pocket, Mobile, 4040) (not in use).

• ACD General ForwardPressing this key forwards calls to the team on to a directory number.Attributes to be completed:• Directory Number: General forwarding directory number,• Mnemonic (Pocket, Mobile, 4040) (not in use).

• HeadsetPressing this key validates the use of the headset on this set.Attributes to be completed:• Mnemonic (Pocket, Mobile, 4040) (not in use).

• DataPressing this key is used to automatically call a Data terminal.It is mandatory to create the first DATA key without a directory number (empty DATAdirectory field). This first DATA key is used to:• receive DATA transmissions by pressing the key during a call,• manually dial a DATA call after pressing the key.The extra DATA keys can be used to route a call directly to the number, simply by pressingthe key.

Important: Deleting the first DATA key (without a directory number) results in all DATA directorykeys being deleted.

Attributes to be completed:• Directory Number: Directory number of the DATA terminal,



• Mnemonic (Pocket, Mobile, 4040) (not in use).

• ISDN T2/T0 KeyThis function is used (only on multiline manager sets) to filter a specific ISDN numberto the assistant (see § 2.4.3 : Filter tables). This key contains a directory number thatcorresponds to an ISDN number. It can be used as a directory key.Attributes to be completed:• Content: ISDN number of the correspondant,• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be on keys 20 to 32.

• DATA Supervision KeyThis function is used to supervise a remote terminal by displaying a pictogram:

• pictogram flashing: a connection with a supervised terminal is beingestablished,

• pictogram fixed: a connection with a supervised terminal has beenestablished,

• pictogram off: no connection, the line is free.Attributes to be completed:• Directory Number: Directory number of the Data equipment,• Mnemonic (Pocket, Mobile, 4040) (not in use).

• Screening SupervisionThis function enables the supervision and activation of manager filtering keys via theassistant. This function is only possible if the set is a multiline assistant set.Attributes to be completed:• Directory Number: manager set directory number,• Mnemonic (Pocket, Mobile, 4040).For Alcatel 4040 sets, this key must be on keys 1 to 8.

• Standard Function KeysThe following functions can be programmed for sets that do not have them as standard:• Enquiry call,• Broker call,• Forward call,• Last number redial,• Messaging system,• Redial memory,• Transfer call,• ISDN,• Repetory,



• Callback,• Three-party conference,• Barge-in call,• Busy Camp-on,• Loudspeaker paging,• Call announcement,• Paging request,• Project number,• Decimal end-to-end dialling,• DTMF end-to-end dialling,• Malicious call (ISDN),• Voice mail message deposit,• Camp-on control,• Voice mail consultation,

• Network Manager CallThis function is the same as «Manager call» and is used in cases wheremanager/assistant sets are distributed across several nodes in the installation.

• Network Assistant CallThis function is the same as «Assistant call» and is used in cases wheremanager/assistant sets are distributed across several nodes in the installation.

• General Forwarding of PilotAttribute reserved for expert users.Pressing this key forwards calls to the pilot on to a directory number.Attributes to be completed:• Directory Number: General forwarding of pilot directory number,• Mnemonic (Pocket, Mobile, 4040).

• Closing PGAttribute reserved for expert users.Pressing this key is used to close a processing group.Attributes to be completed:• Directory Number: PG Directory Number• Mnemonic (Pocket, Mobile, 4040) (not in use).

• Attendants Assistant (multiline and assistant sets)This function is used to help operators if overflow occurs. The calls then overflow to anassistant set as the queue thresholds are reached:• an outgoing threshold from which the calls ring on the assistant set,• a threshold beyond which calls no longer overflow, only for Alcatel 4034 sets.20 sets maximum can avail of this function.Attributes to be completed:



• Ringing Mode: supervision mode (without ringing, with long or short ringing, with orwithout bip),

• Attendants group: groups of attendants affected by this function,• Mnemonic (Pocket, Mobile, 4040) (not in use).

• Homeworker Perm. Connection

LockedIf this parameter is validated at Yes, programming this key from the set is not authorized.

Click on the icon to record the new parameters. Otherwise, click on the icon to cancel.

2.1.2.2 Repertory Keys

From the main screen, double-click on the icon, then on theicon of the required set, followed by the icon to access the programmable keys� configuration.

Click on the icon that corresponds to the required key (this action displays the attributes).


Example:

Call Directory No.



Enter a call number or a prefix number with 20 characters maximum, that can assume valuesfrom 0 to 9, *, # and, possibly A, B, C and D. This number is automatically composed whenthe key is pressed.

Key NameEnter a label with 6 alphanumeric characters to identify the key.

Click on the icon to validate the new parameters. Otherwise, click on the icon to cancel.

2.1.2.3 DECT set

This table is used to configure the characteristics of the set without a user DECT.

In order to function, the set must have previously been declared in the USERS� SET:

- Directory number

- 4075 set

From the main screen, double-click on the icon, then on the icon ofthe required set, followed by the icon to access the mobile set configuration.

Click on the icon (this action displays the attributes).




Example:

Set TypeThis attribute displays set type.

RegisteredThis attribute, namely for «visitors» sets is managed by the DECT set recording function atattendant level.It allows you to put DECT sets that have previously been created on the NON operationalposition, and to immediately switch to the operational position as new users arrive (at theattendant welcome level).This attribute is positionned:

• permanently at Yes for «Permanent» users (resident at the site),

• at NO for «Permanent» sets awaiting attribution,• at NO for sets reserved for visitors but not used,

• at YES until the expiry date for sets reserved for visitors.

DECT user typeThis attribute is used to choose the type of user:

• Permanent User: user of a set on the site,

• Internal visitor: the user is a temporary visitor and has borrowed the mobile set,



• External Visitor: the user is a temporary visitor who owns his/her own mobile set.Note: For both internal and external Visitor sets, a series of internal Visitor and External Visitor sets mustpreviously have been created, with the attribute recorded at NO. In this way, the attendant can recordthe type of visitor as a DECT user.

IPUI N (International Portable User Identity type N)This attribute (International Set Number) cannot be modified by the attendant:• for permanent sets, it is recorded on installation,

• for external visitor sets, it is recorded by the attendant.

IPUI 0This attribute is operational if the «empty shell» attribute is validated. It cannot be managedby the manager. It is filled in by the owner from his/her own mobile set.Principle: The manager declares in advance a certain number of DECT sets said to be«empty shell» with the empty shell attribute set at YES. When the node is reached, theDECT transmission user is automatically declared in an empty shell with the same profileas on its original node.

Expiry: Day, Month, YearThese attributes are used to define the expiry date of a mobile set.

Overfl. if Paging FailureIf this attribute is validated at Yes: in cases of no reply, the call overflows to the overflowdirectory number on paging failure (see attribute below).If this attribute is validated at No: in cases of no reply, the call is rejected if it is an internal call,or redirected to the attendant if it is an external call.

Paging overflow Dir. No.This attribute is used to complete the overflow directory number upon failure of the pagingsystem.This number can be a set number or a voice mail service number, but cannot be that of anattendant.

Network Mobility AccessThis attribute is used to validate the use of a mobile set on different installation nodes.The user set going through other nodes also remains available for use (see attributeShell )

ShellThis attribute is used to define the set as a ghost set. Several must be created so that usersbelonging to other nodes can be declared.

TypeThis attribute is used to define the type of GAP terminal from the following list:• Unknown,

• 4074 GAP + UA (European keypad),

• 4074 GAP + UA (ITU keypad),• SOHO pocket,



• SOHO comfort,

• SOHO CTM,• ALTISET pocket.

GAP display usedIf validated, this attribute inhibits displays on GAP sets (useful in cases where the quality ofdisplay is only mediocre).

GAP with displayThis attribute is not manageable.

Radio Link holdThis function is used by UA 3G + TSC DECT sets (see § 2.1.1 : Creating a user set). It allowsyou to choose the type of radio link maintenance between the base and the set:• Normal: release of radio link between the set and the TSC, 10 seconds for each call.

• Traffic fct by base: offers an extra delay on the set, along with 10 seconds as the radiobase overload threshold has not been reached. This threshold is defined at system level.

Security Levelattribute reserved for expert users.This attribute informs users of the type of security used for calls from this set.Possible choices:• Without = identity, the PBX identifies the mobile before accepting the call (IPUI-N),

• Authentification: the PBX identifies the mobile and the mobile identifies the PBX beforeaccepting the call,

• Encryption: there is authentification and calls are encrypted.


2.1.2.4 Subscribers Alias

This function is used to create several extra names for a user set.

- CreationFrom the main window, double-click on the icon, then on the

icon of the required set.Select to access the user alias creation.Click on Create from the pop-up menu.The following screen is displayed:




Alias No.This attribute is used to define the alias user number (1 to 15).

Directory Name

Directory First NameThese are the user�s name and first name respectively. They contain a maximum of 20characters. They are used for 47xx applications.Note: Inputting the directory name and first name (20 characters respectively) allows the directory name(12 characters) and first name (8 characters) call attributes to be automatically filled in by name andvice-versa. These attributes can be managed seperately. Given the difference in length and, if the thename and first name are too long, they can be truncated (see the attributes Phone Book name (callby name) and Phone Book first name ).

Can be Called by Name,Validated at Yes, this attribute is used to enter the name and first name users in the directoryfacility and, by doing so, perform «Call by name» from any node in the network.Validated at No, this attribute is used to enter the name and first name of users only on thelocal node.




Phone Book First NameThese attributes allow you to enter the name (12 characters maximum) and first name (8characters maximum) used in the object «Phone book». Completing these attributes here orin the object «Phone book» returns to the same (see § 2.9 : Phone book).The names and first names are displayed on both attendant and remote digital sets.They are used for «Call by name ».Note: If these two attributes are not completed when «can be called by name» is validated, theyautomatically assume the name and first name from the directory.


- ModificationSelect the alias to be modified (this action displays the attributes), then point in the field ofthe attribute to be modified. All parameters described in § 2.1.2.4 : Subscribers Alias canbe modified, except the «Alias Number».


- DeletionSelect the alias to be deleted, then click on Delete from the pop-up menu. Confirm thealias deletion by clicking Yes .

2.1.2.5 Dynamic State of the user

This function allows the dynamic status of the user set to be managed.

From the main screen, double-click on the icon, then on the icon of the requiredset, followed by the icon to access the management of set status.





Example:

Note: The contents of each feature defined below is described in more detail in the Telephone Facilitiesdocumentation.

ForwardThis attribute is used to validate the call forwarding type for this set from the following list:• Immediate forward,

• Forward on busy,

• Forward on no reply,• Forward on no reply,

• No forward.

Forward Directory NumberThis attribute is used to define the number of the called party set of the call forwarding, if thisis validated on the set.

Secondary Line ForwardThis attribute is used to validate the call forwarding type for the secondary line (multiline set)from the following list:

• Immediate forward,



• Forward on busy,

• Forward on no reply,• Forward on no reply,

• No forward.

Secondary Line Number ForwardThis attribute is used to define the number of the called party set of the secondary line callforwarding, if this is validated on the set.

Do Not DisturbIf validated at Yes, this attribute is used to prohibit any incoming call on the set, other thanone from the operator.

LockIf validated at Yes, this attribute is used to temporarily prohibit the possibility of making a callon the public network from this set.

Busy Camp OnIf validated at Yes, this attribute is used to signal the call to an internal user already inconversation and waiting for a reply, without hanging up.

Overflow on associateIf validated at Yes, this attribute is used to make all calls to an associated set overflow, incases of no reply.

Overfl. busy to assoc. setIf validated at Yes, this attribute is used to make all calls to an associated set overflow, wherethe set is busy.

Associated Set No.This attribute is used to fill in the directory number of the associated set.

Reset Charge pulse CounterIf validated at Yes, this attribute is used to reset the user�s charging meter.

Conforme IdentityIf validated at Yes, this attribute authorizes camp-on of a call on this set during a call.

User TypeThis attribute displays the type of set declared from the following list:

• Administrative,

• Room,• Client,

• Booth.

Room Suite TypeIf the set type is declared «room» or «client», this attribute indicates if the set is in a suite ornot and, if it is, whether the set is in a «main� room or a �slave� (secondary) room.



User Hotel StateThis attribute indicates:

• Check-in or

• Check-outif the type of set is declared as a «client»,

• Free or• Busy

if the type of set is declared as a «room».


2.1.2.6 Associated sets

This function is used to display the directory numbers of sets associated with the user sets.

From the main screen, double-click on the icon, then on the icon of the requiredset, followed by the icon to access management.


Example display:



The attributes are as follows:

- Multi-line,

- Set Supervision,

- Manager Call,

- Assistant Call,

- Supervisor Station.

2.1.2.7 TSC-IP users

From the main screen, double-click on the icon, then on the icon of therequired set, followed by the icon to access the TSC-IP (IP-Phone) userconfiguration.


This displays:

Set TypeThis attribute displays set type.

Voice Coding AlgorithmAttribute reserved for expert users.This attribute enables the type of compression used by the set to be selected:

• Default: using this value defines the system parameters for IP-Phones,



• With compression: using this value defines installation in the system parameters,

• Without compression: no compression, coding algorithm G711 is used.

Terminal Ethernet AddressAttribute reserved for expert users.This attribute is automatically completed when the IP-Phone is initialized. Deleting the addressre-initializes the set.

IP AddressThis attribute is not manageable. The IP addresss is completed when the set is initialized.

IP Domain NumberThis attribute is not manageable. It is completed after the set has been initialized.

Use of Volume in SystemAttribute reserved for expert users.Set to No, this attribute enables a local volume to be configured for the set. If validated at Yes,it is the volume that defines the system parameters that are used (reserved for expert users).

Local Volume (dB)attribute reserved for expert users.Set to No, this attribute defines the local volume for the set.

2.1.3 Deleting a User Set

Select the set to be deleted, by clicking on the icon of the corresponding set.

Delete the set selected, by clicking onDelete from the pop-upmenu. The following confirmationmessage is displayed:

Click on Yes to confirm.

Remark: Deleting a user is not possible in the following cases:- sets belonging to an ACD group,- supervisor set from a set belonging to an ACD group,- set supervised by an operator,- general ringing or night call forwarding set,- room set and the room is occupied,- set with an associated data terminal,- set with voice messaging system.

Only the deletion of a set with a voice messaging system is possible using the «ForcedDeletion» function.



- Select one or several actions,

- Click on the Action tab.

- Choose the Forced Delete value in the Action attribute of each item to be deleted.Note: Possible values are pre-defined. To display the Forced Delete value, proceed as follows:- Click in the value area and type in the letter D .- Double-click in the the value area and select the Forced Delete action in the drop-downbox.

- Click on to validate the modifications.

2.2 Users by profileThis table is used to create a user (number, name, directory first name, type and address ofthe set) from the characteristics of another set which acts as a model (profile set, profile keyfrom the directory number of another set).

From the main screen, select the object .

Click on the Create command from the pop-up menu.





Directory numberSet number.

Phone book Name (Call by name)Number associated with the set.

Phone book First NameNumber associated with the set.

Set typeIdentifies the set type (selection via the scrolling menu).

Equipment addressFor each shelf, board or equipment address:• specific value known by the user.

• 255 : 255 : the set is reserved but its physical address is not defined.• �1: the physical address is automatically defined by the PBX.

Station Profil FromIdentifies the model set by its set number

Profile Keys FromIdentifies programmable keys of model set(s).


After validation, the set will be created with the characteristics of the model.

The new item is displayed in the tree under the Users object.

The Profiled users object always remains empty.

2.3 Abbreviated numbersAbbreviated numbers are used to contact external correspondants.

In practice, users dial a simplified number to their sets and the PBX automatically dials thenumber of the external correspondant.

It is possible to create a table of 15000 abbreviated numbers maximum (0 to 14999).

These numbers are declared in differents «ranges» (0 to 399), used for defining user accessto abbreviated dialling from their feature category (managed by the installation technician).

For each abbreviated number, it is possible to create up to 15 different aliases. These aliasesare extra names used in the feature «Call by name».

Each range can only contain abbreviated numbers for which indices are successive (e.g.: 101to 150).



Abbreviatednumbers range

101

...

100

0

150

.

.

.

.

.

.

.

.

.

.

.

.

...

14999

Direct abbreviated numbers and numbers abbreviated by range must be distinguishedbetween.

Direct abbreviated numbersThe user sends the number by dialling a prefix.All directly abbreviated numbers are placed in one range, global vis-à-vis the network fromwhich the contents are automatically broadcast on all nodes of this network.This range cannot overlap other ranges with «numbers abbreviated by range».

Example: Range with first index of 100 and with length of 300

Index 0

.

.

.

Direct abbreviatednumbers

Index 100

Index 399

Index 400

Index 14999

.

.

.

.

Free space for abbreviatednumbering by range

Abbreviated numbers by rangeAs a complement to the direct abbreviated numbering used by the entire network, abbreviatednumbering by range is used to manage:

• abbreviated numbers specific to nodes,



• abbreviated numbers specific to entities, across the network.To send an abbreviated number, users dial the prefix that corresponds to the range, followedby the order number in this range.The abbreviated numbers are contained in one or more ranges, numbered from 0 to 399.Ranges can overlap, if needed, and superimpose.Example: 200 abbreviated numbers are divided into 3 ranges: 1 range with 95 numbers, 1 range with10 numbers and 1 range with 105 numbers.

0

9

Range 3(10 abbreviated numbers)

10

104

0

94

0...

9

Range 1 (95 abbreviated numbers)

Range 2 (105 abbreviated numbers)

Index in the table Order numbers by range

0

94

95

104

105

199

On initialisation, ranges are empty.For each range created, a seizure prefix must be attributed (8 digits maximum).

Example:

Prefix for range 1 = 11



Users with access to range 1 should compose 1150 to reach the abbreviated number with the index 50.



If ISDN access is designed in the installation, aswell as the option «AUTOMATICATTENDANT», each abbreviated number (by range) can identify incoming correspondantsfrom the ISDN, the numbers of which are translated into directory numbers. A user called bya correspondant for whom the number is declared in abbreviated dialling, will be the directoryname of the correspondant on this user�s display.



2.3.1 Creating a direct abbreviated number

To create a directly abbreviated number, first of all, the range reserved for these numbers mustbe declared.

To do this, double-click on the icon, then on the icon.

Click on item 1 (this action displays the attributes).

Example:

Index of 1st abbrev. numberThis index is that of the first number of the range of directly abbreviated numbers. Enter avalue from 0 to 14999, followed by the configuration of the installation which corresponds toone index in the table.

Number of abbreviated numbersEnter a value (from 1 to 15000, followed by the configuration of the installation) whichcorresponds to the number of abbreviated numbers that must contain the range.

Click on to validate the parameters.

Select the object .Click on Create from the pop-up menu.The following screen is displayed:




Direct Abbr. No. prefixFill in the prefix (8 characters maximum, 0 to 9, A to D, and *).This prefix is automatically shown in the translator�s table of prefixes.Users dial this prefix when they want to send the corresponding call number.

Call numberProvided with an outgoing node seizure prefix, aswell as a number to be sent on this node.The digits of the recorded number (20 maximum) must be declared one after the other. Theymust not be separated by spaces, dashes or other symbols to indicate, for example, of anyintermediary tones.

Example:

Outgoing trunk seizure prefix: 0. The external number is: 01 55 66 70 00.

Enter the number recorded in the follwing way: 00155667000.

A recorded number can contain 20 digits maximum, including the seizure prefix.The equivalent «End of keypad» can be entered using the sign * at the end of the recordednumber if it is inferior to the declared format (e.g.: 03615*) .

Directory name

Directory first name



These are the user�s name and first name respectively. They contain a maximum of 20characters. They are used for 47xx applications.Note: Inputting the directory name and first name (20 characters respectively) allows the directory name(12 characters) and first name (8 characters) call attributes to be automatically filled in by name andvice-versa. These attributes can be managed seperately. Given the difference in length and, if the thename and first name are too long, they can be truncated (see the attributes Phone book Name (callby name) and Phone book First Name ).

BarringIf this parameter is validated, the contents of the abbreviated number is subject to the controlof discrimination, according to the category of public network access assigned to the user.

Overfl. Dir. Abbrev. Pref.This information is provided to validate overflow when an outgoing trunk is completely busy.Its contents are equal to the prefix of a directly abbreviated number.

Auto. Attendant Calling RightFill in the attribute with a number corresponding to a category number which defines accessto features assigned to the caller (priority, possibility of overflow, access to voice mailbox, etc.)and entered by the installation technician. The default value is equal to 0.This category, taken into account in the «Standard automatic» feature, is used if the callercan be recognized by his/her «identifier» (ISDN) (the caller�s number must be contained inthe abbreviated number).

Call typeThis attribute is used to define the type of call from the following:• Normal,

• VIP (Very Important Person),

• Internal,• IP,

• IS RPV (ghost private network).This function is used on attendant sets and terminals to distinguish «incoming» ISDN callsaccording to their importance.

Timed Forward. Dir. Abbrev. No.Fill in the attribute with the prefix of a fully abbreviated number. If the initial «open» abbreviatednumber is not filled in by the user before the timer elapses, the PBX automatically sends thecall number that corresponds to the directly abbreviated overflow number.Example:- the prefix 3500 corresponds to the number 0015566. Overflow number of time elapsed:3501,

- the prefix 3501 corresponds to the external number 00155667000 (attendant).Users dial the prefix 3500. The PBX generates the number 0015566.After the timer has elapsed, if the user has not filled in the number, the PBX automaticallydials the prefix number 3501: 00155667000.

Range number



This attribute is used to define a ghost range number (0 to 31), to enable discrimination of thisnumber according to the ranges authorized to a user in the telephone feature category.

Can be called by nameValidated at Yes, this attribute is used to enter the name and first name users in the directoryfacility and, by doing so, perform «Call by name» from any node in the network.Validated at No, this attribute is used to enter the name and first name of users only on thelocal node.


Phone Book First nameThese attributes allow you to enter the name (12 characters maximum) and first name (8characters maximum) used in the object «Phone book». Completing these attributes here orin the object «Phone book» returns to the same (see § 2.9 : Phone book).The names and first names are displayed on both attendant and remote digital sets.They are used for «Call by name ».Note: If these two attributes are not completed when «can be called by name» is validated, theyautomatically assume the name and first name from the directory.

Displayed nameThis attribute is used to modify the name to be displayed (16 characters maximum) on displaysets and attendant terminals in cases where the directory name has not been adapted to thedisplay.

Note: This attribute is automatically filled in with the directory name and first name. If this attribute isempty, the number of the set is displayed instead of the name.

External DISA Dir. No.This attribute operates if the DISA function is installed.This attribute is used to fill in the directory number of the installation user, who will beassociated with this abbreviated number.Also, users making external DISA calls are automatically substituted on their internal setswithout their intervention.This functionality is useful for users making calls with the same external ISDN number, orGSM set users (if the attendant offers transmission service of the identifier number).

IP addressIP address for IP telephone correspondants (subscribers H323...). IPv4 on 4 bytes and IPv6on 16 bytes.

2.3.2 Direct abbreviated number alias

This table is used to create several extra names for a directly abbreviated number. These extranames are called aliases.

2.3.2.1 Creation

Double-click on the abbreviated number previously created (see § 2.3.1 : Creating a directabbreviated number ) ,



Select the object .


This displays:


Alias No.This attribute is used to define the alias number of the directly abbreviated number (1 to 15).

Directory Name

Directory First NameThese are the user�s name and first name respectively. They contain a maximum of 20characters. They are used for 47xx applications.Note: Inputting the directory name and first name (20 characters respectively) allows the directory name(12 characters) and first name (8 characters) call attributes to be automatically filled in by name andvice-versa. These attributes can be managed seperately. Given the difference in length and, if the thename and first name are too long, they can be truncated (see the attributes Phone Book Name (callby name) and Phone Book First Name ).

Can be called by nameValidated at Yes, this attribute is used to enter the name and first name users in the directoryfacility and, by doing so, perform «Call by name» from any node in the network.



Validated at No, this attribute is used to enter the name and first name of users only on thelocal node.


Phone Book First NameThese attributes allow you to enter the name (12 characters maximum) and first name (8characters maximum) used in the object «Phone book». Completing these attributes here orin the object «Phone book» returns to the same (see § 2.9 : Phone book).The names and first names are displayed on both attendant and remote digital sets.They are used for «Call by name ».Note: If these two attributes are not completed when «Can be called by name» is validated, theyautomatically assume the name and first name from the directory.


2.3.2.2 Modification

Select the alias to be modified, then the attributes to be modified. All parameters described in§ 2.1.2.4 : Subscribers Alias can be modified, except the «Alias number».


2.3.2.3 Deletion

Select the alias to be deleted, then click on Delete from the pop-up menu and confirme thedeletion of the alias by pressing Yes .

2.3.3 Creating an abbreviated number by range

An «abbreviated number by range» must be declared at range level before being dimensioned.

To do this, double-click on the icon, then on the icon.

Select the range number (0 to 399) (this action displays the attributes).



Example:

Index 1st abbrev. numberThis index is that of the first number of the range. Enter a value from 0 to 14999, followed bythe configuration of the installation which corresponds to one index in the table.

Number of abbreviated numbersEnter a value (from 1 to 15000, followed by the configuration of the installation) whichcorresponds to the number of abbreviated numbers that must contain the range.

Number of DigitsThis attribute is modifiable according to the number of abbreviated numbers declared in therange (value from 1 to 5). It defines the numbre of digits to be dialled by the user after havingdialled the range prefix.

Example:

Length of the range £ 10 (0 to 9): 1 digit.

Length of the range £ 100 (0 to 99): 2 digits.



Length of the range > 10000 (10000 to 14999): 5 digits.

Use in network



This attribute is used to define whether the range of abbreviated numbers is localized(definition at node level) or generalized to the network.

Click on the icon to record the new parameters.Choose the range in which the number should be created. To do this, double-click on thenumber of the range.Select the object .Click on Create from the pop-up menu.The following screen is displayed:


Abbreviated No.This is the order number of the abbreviated number in the range. Enter a value from 0 to 14999.This number will be dialled by the user after the prefix of the range (see § 2.3 : Abbreviatednumbers ) .

Call numberProvided with an outgoing node seizure prefix, aswell as a number to be sent on this trunk.The digits of the recorded number (20 maximum) must be declared one after the other.Theymust not be separated by spaces, dashes or other symbols to indicate, for example, of anyintermediary tones.Example:

Outgoing trunk seizure prefix: 0. The external number is: 01 55 66 70 00.



Enter the number recorded in the follwing way: 00155667000.

A recorded number can contain 20 digits maximum, including the seizure prefix.The equivalent «End of keypad» can be entered using the sign * at the end of the recordednumber if it is inferior to the declared format (e.g.: 03615*) .

Directory name

Directory First NameThese are the user�s name and first name respectively. They contain a maximum of 20characters. They are used for 47xx applications.Note: Inputting the directory name and first name (20 characters respectively) allows the directory name(12 characters) and first name (8 characters) call attributes to be automatically filled in by name andvice-versa. These attributes can be managed seperately. Given the difference in length and, if the thename and first name are too long, they can be truncated (see the attributes Phone Book Name (callby name) and Phone Book First Name ).

BarringIf this parameter is validated, the contents of the abbreviated number is subject to the controlof discrimination, according to the category of public network access assigned to the user.

Overflow range NoThis information is provided to validate overflow when an outgoing trunk is completely busy.Enter the number of another range (0 to 399) in which the abbreviated number being used issituated for the overflow.The value - 1 signifies that there is no overflow number.

Overflow Abbrev. No.This attribute is used if the «Overflow range No» is filled in.Enter the abbreviated overflow number (0 to 14999) in the chosen range.This number will be sent to the outgoing trunk in cases of congestion.

Auto. Attendant Calling RightFill in the attribute with a number (0 to 31) corresponding to a category number which definesaccess to features assigned to the caller (priority, possibility of overflow, access to voicemailbox, etc.) and entered by the installation technician. The default value is equal to 0.This category, taken into account in the «Standard automatic» feature, is used if the callercan be recognized by his/her «identifier» (ISDN) (the caller�s number must be contained inthe abbreviated number).

Call typeThis attribute is used to define the type of call from the following:

• Normal,

• VIP (Very Important Person),

• Internal,

• IS VPN(Integrated Services Virtual Private Network)).This function is used on attendant sets and terminals to distinguish incoming ISDN callsaccording to their importance.



Timed Overflow Range No.Enter the number of the range (0 to 399) containing the temporary abbreviated overflownumber.The value - 1 signifies that there is no delayed overflow.

Timed Overfl. Abbrev. No.This attribute is used if the «Timed Overflow Range No.» is filled in.Enter the order number of the delayed range overflow number (0 to 14999) in the chosenrange (see § 2.3.1 : Creating a direct abbreviated number ).The abbreviated overflow number corresponds to another call number automatically sent bythe PBX if the user does not fill in the initial «open» abbreviated number.

Can be called by nameValidated at Yes, this attribute is used to enter the name and first name users in the directoryfacility and, by doing so, perform «Call by name» from any node in the network.Validated at No, this attribute is used to enter the name and first name of users only on thelocal node.


Phone Book First nameThese attributes allow you to enter the name (12 characters maximum) and first name (8characters maximum) used in the object «Phone book». Completing these attributes here orin the object «Phone book» returns to the same (see § 2.9 : Phone book).The names and first names are displayed on both attendant and remote digital sets.They are used for «Call by name ».Note: If these two attributes are not completed when «can be called by name» is validated, theyautomatically assume the name and first name from the directory.

Displayed nameThis attribute is used to modify the name to be displayed (16 characters maximum) on displaysets and attendant terminals in cases where the directory name has not been adapted to thedisplay.

Note: This attribute is automatically filled in with the directory name and first name. If this attribute isempty, the number of the set is displayed instead of the name.

External DISA Dir. No.This attribute operates if the DISA function is installed.This attribute is used to fill in the directory number of the installation user, who will beassociated with this abbreviated number.Also, users making external DISA callsel DISA are automatically substituted on their internalsets without their intervention.This functionality is useful for users making calls with the same external ISDN number, orGSM set users (if the attendant offers transmission service of the identifier number).




2.3.4 Abbreviated number by range alias

This table is used to create several extra names for an abbreviated number. These extra namesare called aliases.

2.3.4.1 Creation

Double-click on the abbreviated number previously created (see § 2.3.3 : Creating anabbreviated number by range ) ,

Select the object .


This displays:


Alias No.This attribute is used to define the alias number of the number abbreviated by range (1 to 15).

Directory name

Directory first nameThese are the user�s name and first name respectively. They contain a maximum of 20characters. They are used for 47xx applications.Note: Inputting the directory name and first name (20 characters respectively) allows the directory name(12 characters) and first name (8 characters) call attributes to be automatically filled in by name andvice-versa. These attributes can be managed seperately. Given the difference in length and, if the thename and first name are too long, they can be truncated (see the attributes Phone Book Name (callby name) and Phone Book First Name ).

Can be called by name



Validated at Yes, this attribute is used to enter the name and first name users in the directoryfacility and, by doing so, perform «Call by name» from any node in the network.Validated at No, this attribute is used to enter the name and first name of users only on thelocal node.

Phone book Name(Call by name)

Phone book First NameThese attributes allow you to enter the name (12 characters maximum) and first name (8characters maximum) used in the object «Phone book». Completing these attributes here orin the object «Phone book» returns to the same (see § 2.9 : Phone book).The names and first names are displayed on both attendant and remote digital sets.They are used for «Call by name ».Note: If these two attributes are not completed when «Can be called by name» is validated, theyautomatically assume the name and first name from the directory.


2.3.4.2 Modification

Select the alias to be modified, then the attributes to be modified. All parameters described in§ 2.1.2.4 : Subscribers Alias can be modified, except the «Alias number».

Click on to validate the modifications.

2.3.4.3 Deletion

Select the alias to be deleted, then click on Delete from the pop-up menu and confirmer thedeletion of the alias by pressing Yes .

2.3.5 Filtering a caller number

Double-click on the abbreviated number previously created (see § 2.3.3 : Creating anabbreviated number by range ) ,

Select the object .


This displays:



This feature is used to route a caller to a directory number according to the number requested.It is primarily used in Teleservice.

Principle:

If the number requested is filtered and associated with a filtering index (by systemmanagement), the call can be directed to a directory number (routing), on condition that thecaller number can be identified by a number abbreviated by range.

If this is the case, the call is routed to the directory number filled in for the attribute «Routingnumber».

Filtering indexThis attribute characterizes the called number.

Routing numberThis attribute is used to enter the directory number to the call being made, taking into accountthe caller number (indicated by the abbreviated number) and the called number (indicated bythe filtering index).If this attribute is empty, the call is routed to an overflow directory number managed at systemlevel.


2.4 Specific telephone servicesThis menu is used to set parameters for the following telephone services:

- Cost centre,



- Project numbers,

- Filte table,

- Routing table.

From the main screen, double-click on the icon .

2.4.1 Cost centre

This menu is used to modify the names of the cost centres (4 characters maximum).

Double-click on the icon.

Select the desired cost centre (this action displays the attributes).

Example:

Enter the name of the cost centre (from C0 to C1999 when installation initialisation), then clickon the icon.

2.4.2 Project charging code

This menu is used to create, modify and delete a project charging code.



Project communication enables users to make an external connection and, as regardscharging, to charge it to a project charging code.

The project charging code, which the user dials to validate the call, must be part of the listcontaining the project charging codes, in order for the user to be allowed to continue dialling.

2.4.2.1 Creating a project charging code

Select the object .


The following screen is displayed, so that users can enter the parameters of the project accountcode.

Enter the project order number (from 1 to 255) in the «Id Number» and the project chargingcode (12 «digits» maximum) in the «Project account code», then click on the icon.

2.4.2.2 Modifying a project charging code

Select the project order number to be modified (this action displays the attributes).

Enter the new project charging code (12 «digits» maximum), then click on the icon.



2.4.2.3 Deleting a project charging code

Select the alias to be deleted, then click on Delete from the pop-up menu.

A confirmation window appears:


2.4.3 Filter tables

This menu is used to modify the contents of the 16 filter tables for multiline sets declared asmanager sets.

Filtering enables a manager to only receive calls to him/her according to the origin of the calls(P.R.I.S.O: immediate handling according to origin of call), sends the calls to him/her accordingto the origin of the calls (R.I.S.O: immediate forwarding according to origin of call).

In these two cases, calls not routed to themanager are sent to the assistant, if he/she is present.


Select the filter table number to be modified (this action displays the attributes).

Example:



Table IdThe number of the table concerned (there are 16 tables maximum).

Filtering key TypeIf this filtering table has filtering units, they appear in the field «Filtering key Type».

Filter TypeEach filtering table can contain up to 15 elements from the following list:

• All Directory numbers,Filtering acts on all internal directory numbers of the installation.

• All Trunks Groups,Filtering acts on all external numbers.

• One Directory No.,Filtering acts on one internal directory number of the installation. Enter the number in the«Contents» window.

• One Trunk GroupFiltering acts on incoming external numbers on a specific trunk number. Enter the numberin the «Contents» window.

• One Abbreviated No.Filtering acts on a particular abbreviated number which corresponds to an externalISDN number (see § 2.3 : Abbreviated numbers). Enter the abbreviated number in the«Contents» window.

• One Attendant No,Filtering acts on an attendant directory number of the installation. Enter the number inthe «Contents» window.

• T2 Key,In displaying the name of the contents of a filter type, an ISDN key can be added ordeleted in the filtering table previously selected.A multiline set key can be programmed as a «T2« dedicated key. Enter the position ofthe key on the set, in the »Contents« window.

• Repertory,Filtering acts on the numbers contained in a directory. Enter the number of the directoryconcerned.

2.4.4 Routing tables

This menu is used to create, modify or delete numbers to be automatically dialled whenoff-hooking a declared set on immediate or delayed overflow.

2.4.4.1 Creating a routing table

Select the object .




The following screen is displayed, so that users can enter the parameters of the routing table.

Enter the routing table number (from 1 to 255) and the call number (up to 20 «digits»; each digitcan assume a value from 0 to 9, *, # and possibly A, B, C and D), then click on the icon.

This call number can be:

- an internal set number,

- a set group numbers,

- an attendant call number,

- a facility prefix,

- an abbreviated number seize prefix followed by an abbreviated number,

- a bundle direct seize prefix followed by an external number,

- Direct abbreviated number prefix .

2.4.4.2 Modifying a routing table


Select the number of the routing table (from 1 to 255) to be modified (this action displays theattributes).

Modify the call number, then click on the icon.

2.4.4.3 Deleting a routing table

Select the number of the routing table to be deleted (from 1 to 255), then click on Delete fromthe pop-up menu. A confirmation window appears:




2.5 Hunting groupA hunting group is used to group several sets under the same directory number, and to selectone set to answer a call reaching the hunting group.

A set can belong to a call pick-up group (see § 2.1.1 : Creating a user set ) and a hunting groupsimultaneously.

This menu is used to create, modify or delete one or more hunting groups.

2.5.1 Creating a hunting group

From the main screen, double-click on the icon.

Select the object .






Directory NumberThis is the hunting group directory number. The number can contain up to 8 «digits»; each«digit» can assume a value from 0 to 9, *, # , and possibly A, B, C or D.

Directory NameThis name (16 alphanumeric characters maximum) is used to identify the hunting group duringthe allocation of a set from the «configuration of a user set« menu» (see § 2.1.1 : Creating auser set).

Identifier of DomainThis item defines the domain to which the hunting group belongs. Domain use is only possiblefrom NMC management systems.

Type of Hunting GroupThis item is used to define the type of group:

• Local hunting group (each set in the group are on the same node),

• Network hunting group (each set in the group are shared between different nodes),

• RSVP hunting group (these are access to RSVP voice mail).

Subnetwork Reference



If the item «Hunting group type» is entered in «Network hunting group», this item displays thenumber of the sub-network concerned that makes the reference.

Node ReferenceAs with the item above, («Hunting group type»=«Network hunting group»), this item displaysthe number of the node concerned which makes the reference.

Search TypeDuring a hunting group call, the set search that rings is either a cyclical, sequential or paralleltype search.By default, this item is completed with «Cyclical». The type of hunting group can be modifiedto any of the following:• cyclical: the search for the first free set; the system rings the free set that follows the

previously called set.

• sequential: the search is always from the set declared as the head of the group (the firstfree set is rung),

• parallel: a parallel group can call several groups simultaneously using a unique number(non multiline sets).

Group Busy With One CallThis item is valid if the «Search Type» attribute is at «Parallel».Validated at Yes, this item indicates that the parallel group is considered busy if one of thegroup�s sets is busy.

Release After TimerWhen a set in the hunting group becomes free, it is rung after a timer.Click on this item to validate this feature.

Overflow Directory NumberThe overflow directory number must be entered to validate the overflow. An error messageis displayed if the overflow directory number entered does not correspond to an installationnumber (local multiline set or not, other hunting group) or an attendant call number.

Authorized Camp on Calls %This is a ration defined by:

% waiting calls authorised =Number of waiting calls

Number of sets present in the hunting group

Camp-on wait on a busy hunting group is authorized as long as the number of waiting callsdoes not exceed the parameter value.Enter a number between 0 and 1000.

Example: For a wait of 100 %, there will be as many waiting calls as there are sets present in the huntinggroup.

Connection Category Id



Define the connection categories to allocate to the sets when they are active in the huntinggroup.Sets belonging to a hunting group may not have the same rights in the hunting group as whenthey are outside the hunting group.

Public Network CategoryEach public network access category provides authorization or barring for incoming andoutgoing calls.The public network category is independent of those of the sets inside this group. These setsassume their own category on leaving the group.

Withdrawal AuthorizedWhen «true», this item allows the last set in the hunting group to validate its own withdrawal(provided its operating category allows this, even if the hunting group does not have anoverflow directory number).A call to a hunting group in which all sets have withdrawnwill be routed to the overflow directorynumber if it exists; if not it will be routed to the busy tone.Special Features

• Allocation and capacityOnly sets in service can be allocated to the hunting group.A set can only be allocated to a single hunting group.Each set in a hunting group can be called by its own directory number.

Note: The main directory number of a multiline set can belong to a hunting group (no restriction onthe number of lines).

• Row of sets in the groupEach set in the group has a row position in the group. This row is used for the type ofsearch carried out and is allocated according to the chronological order in which the setwas allocated to the group.If a set is de-allocated, the program automatically modifies the rows of the remaining sets,while maintaining their initial order.

Dir. No. Allocated to the GroupThis item indicates the directory number(s) (40 maximum) allocated to the group.To add a directory number, double-click in the field, then click on Add before from the pop-upmenu (to add a value before selecting) or click on Add after (to add a value after selecting),then type in the directory number in the item «Dir. No.Allocated to the Group ».To delete a directory number, select it, then click on Delete from the pop-up menu.

Entity NumberComplete this item with a number from 1 to 255, which corresponds to the number of theentity to which this group belongs.

Prioritar GroupThis item is not used.

CSTA routingWhen validated, this item is used to re-route the group by means of a CSTA application.



Voice Mail• Voice Mail Number

Not used

• Voice Mail PasswordNot used

• Language Voice MailNot used

Pickup Private CallValidated at Yes, this item authorizes pick-up of personal calls of hunting group set users, ifthere are no calls to the group.

External Pickup Pick-upValidated at Yes, this item authorizes pick-up of calls to this group by a user not belonging tothe group.

Using Set CategoryValidated at Yes,this item authorizes the use of the set network access category instead of thatof the hunting group, in cases where users belonging to the group seize the public networkdirectly or receive incoming calls via the public network.


2.5.2 Modifying a hunting group

Select the directory number of the group to be modified (this action displays the attributes).

Point on the attributes to be modified.

All parameters described in § 2.5.1 : Creating a hunting group can be modified, except thedirectory number. Click on the icon to validate your modification.

2.5.3 Deleting a hunting group

Select the number of the group to be deleted, then click on Delete from the pop-up menu.

A confirmation window appears:




2.6 Change-Over TimesThis menu is used to define the times for entity status change-over for each day of the week.

For incoming calls, status changes are used to inhibit or authorize access to certain numbers(international, long distance, etc.) according to time zones and in line with the public networkaccess category of the set.

For incoming calls, these changes of status are used to define the routing for «incoming» callsaccording to the status of the installation.


Double-click on an entity number other than 0.

Double-click on the icon, to parameter the routing for «incoming»calls. Double-click on the icon, to parameter the routing for«outgoing» calls. Select the day to be modified (this action displays the correspondingattributes).


Example:

Four change-overs are scheduled for each day. For each one, fill in the following attributes:



- HourDefines the hour for entity status change-over.

- MinuteDefines the minute for entity status change-over.

- StatusDefines the status of the entity. These statuses can be any of the following:

• Night,• Day,

• Mode 1 (forwarding 1),

• Mode 2 (forwarding 2),• Attendant Group (entity forwarding is the same as attendant group forwarding).

Forwarding numbers (night, day, mode 1 and mode 2) are defined on installation by thetechnician.


2.7 Alarm SetsThis menu is used to allocate the «alarms» function to one or more sets in the installation (16maximum).

Double-click on the icon, then on the icon.

Select the alarm set (this action displays the attributes).




Example:

Alarm Set Dir. No.Complete this attribute with the directory number of the installation set intended to receivealarms.Click on the icon to record your modification.When an alarm is transmitted, the set is rung and an incident is stored in the system. Thisincident is output to the system display or on the PC in VT100 emulation mode.Several alarms can be allocated to the same set. The ringing time is defined by the technicianon installation.

Note: Ask your installation technician for more information about the signification of various alarms.

2.8 Numbering Plan OutputThis menu is used to display or printout all or part of the numbering plan of the identity. In orderto be output, a number must be created that corresponds to:

- a call number for a set, hunt group, attendants or one attendant,

- a directly abbreviated number,

- a feature prefix, a message indication prefix,

- a business or project DOD prefix, an abbreviated dialling section prefix,

- a suffix.

The numbers are output in increasing order (0 to 9, *, #, A, B, C and D), and according to the«digits» (from 1 to 8 «digits»).

From the main screen, double-click on the icon, then on theicon.



Select the number to be output (this action displays the attributes).

Example:

2.9 Phone bookThis menu is used to fill in the installation directory.

2.9.1 Creating a directory number

From the main window, select the object.






Directory Number• Directory Number

This window is used to enter the attribute directory number (user, abbreviated number...).This input is mandatory and the number must be part of the installation numbering plan.The number can contain up to 8 «digits»; each «digit» can take a value from 0 to 9, *, #, and possibly A, B, C or D.

• Alias No.This attribute is used to define the alias number (0 to 15).

Directory Name

Directory First NameThese are the user�s name and first name respectively. They contain a maximum of 20characters. They are used for 47xx applications.Note: Inputting the directory name and first name (20 characters respectively) allows the directory name(12 characters) and first name (8 characters) call attributes to be automatically filled in by name andvice-versa. These attributes can be managed seperately. Given the difference in length and, if the thename and first name are too long, they can be truncated (see the attributes Phone book Name (callby name) and Phone book First Name ).

Phone Book TypeThis attribute is used to define the type of directory number from the following list:• Users,

• Data,



• Abbreviated numbers,

• Remote netwok user,• Directory service number.

Can be Called by NameValidated at Yes, this attribute is used to enter the name and first name users in the directoryfacility and, by doing so, perform «Call by name» from any node in the network.Validated at No, this attribute is used to enter the name and first name of users only on thelocal node.

Phone book Name (Call by name)

Phone book First NameThese attributes allow you to enter the name (12 characters maximum) and first name (8characters maximum).The names and first names are displayed on both attendant and remote digital sets.They are used for «Call by name ».Note: If these two attributes are not completed when «Can be called by name» is validated, theyautomatically assume the name and first name from the directory.

Node NumberThis attribute is used to enter the node number to which the directory number belongs.

Network NumberThis attribute is used to enter the network number to which the node declared in the previousattribute belongs.

After having filled in the parameters, click on the icon to validate the creation.

2.9.2 Modifying a directory number

Select the directory number to be modified, then the attributes to be modified. The parametersdescribed in § 2.9.1 : Creating a directory number can be modified.


2.9.3 Deleting a directory number

Select the directory number to be deleted, then click on Delete from the pop-up menu.A confirmation window appears:Click on Yes to confirm.


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