Date post: | 12-Jul-2015 |
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Customers For Life TimeAutomatic Customer Multiplication System
By jayant Hudar - www.schoolofbusinesswisdom.com
What is the ONE THING which any Business Owner wants the Most?
• The one thing which drives your Business and profits ?
MORE CUSTOMERS !!
Acquiring New Customers is
5 times Expensive
0
1
2
3
4
5
6
Selling to old customer Acquiring new customer
Selling to old customer
Acquiring new customer
• The simple truth is, getting new customers activity is the second most costly thing you
can do to grow your business.
The Single Most Expensive Thing You Can Do In Business...
The real money sapper
lose a customeryes ,losing an Existing
customer is the biggest and
most expensive thing.
And.. Did you know, what is theBiggest Asset in Your Business?
• Your Existing Client Base .
• And unfortunately, also the
Most Neglected.
“Customers are the No 1 asset of your business, and will
leave, unannounced, if they feel you treat them with indifference or Don’t
do something special to keep the customers engaged with your
company”
People Do Not Tell You
• only about 4% of its dissatisfied customers Talk or tell you ..
96% just go away
Reason Why Your Customers Leave You
• 1% Die
• 3% Move away
• 5% are influenced by a friend's or relative's advice and switch to Competition
• 9% leave because of a better price or product
• 14% switch due to product or service dissatisfaction
•68% leave because they felt the company was
indifferent to their customers.
How Many Times to Contact them?
• Each month that you do not communicate with your customers, you lose 10% of your influence with them.If 10 months go by, then you
lose 100% of your influence.
Just Imagine… every Day-Month-Year ..
Systematically1. Welcome Note
2. Other Services & Loyal Customer Offer
3. 1 st service offer
4. Cross-Sell Offer
5. Discount Offer
6. How to Use your Product
7. Referral Bonus
8. Education Bonus
9. Remind for renewals
10. Free Video + e-books
11. Reminders
12. Feedback forms / Surveys
Sample follow-up
• 0 Days - Thank You – “We appreciate you”
• 1 Day - Meet our Staff –contact info”
• 5 Days - Customer survey
• 10 Days – Special Report with Case Studies
• 15 Days – Product Tip
• 30 Days - Ask for referrals
• 60 Days - Gift toward next purchase
Customers for life Time System
• Good Service support + CRM – Customer Relations + Consistent Marketing
• = happy Customer + Customer Retention + Customer Delight
• Totally Hands Free –24x7 - 365 Days a Year.
• We will do it for you, at a Affordable cost.
Systematic – Timely – Customized –Personalized – Non-Stop .
Automatic Customer Multiplication System
Ultimate Hands-Free Marketing SystemAutomatic Drip marketing
Customers For Life Time Services
By jayant Hudar - www.schoolofbusinesswisdom.com call : +91-22-39101122