ICERTIAS Customers’ Friend

ICERTIAS Customers' Friend is a certification programme and a medal that is awarded to the absolute best

companies, products and services on the market - those that are so good that consumers heartily recommend them

to their best friends, relatives, colleagues...

ICERTIAS Customers' Friend seeks out the best on the market and gathers them under the umbrella of the

ICERTIAS Customers' Friend programme to help consumers find products and services that offer a

great user experience more easily

Companies that wish to join the ICERTIAS Customers' Friend certification programme must accept strict business

rules when it comes to relations with consumers and employees and must respond to the continuous challenges

of direct, transparent evaluation and reasoned criticism from their customers in a satisfactory manner

The ICERTIAS Customers' Friend programme is carried out by the international organisation

ICERTIAS - International Certification Association GmbH, based in Zürich, Switzerland