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BA (Hons) in English UNIVERSITY OF ASIA PACIFIC

Definition of Cutting Cost

• Cost cutting can be used as a business tool to become more

competitive.

• Cost cutting is a measure used by a company to reduce costs

with the goal of increasing efficiency.

Importance of Cutting Cost

•Cutting costs has a direct impact

on an organization’s profitability.

•Cutting costs also frees up

money that can be used in other

areas of the business.

Strategies for cutting cost in Business Communication

Fixed Line Costs

Tips to Control Costs:

• Cancel unused lines.

• Understand companies’ call profile and the

real call tariffs.

• Check companies’ bills carefully and try

to find billing errors.

• Avoid calls to Directory Enquiries.

Mobile Costs

Tips to Control Costs:

• Use text messages instead of calling.

• Consider the costs of supporting smart phones.

• When abroad Turn off data roaming and connect to a local Wi-Fi

point which is free in many cafes and hotels.

Data

• Tips to Control Costs:

• Understand what company is paying for.

• Monitor usage.

• Take action before problems occur.

Technology

• Tips to Control Costs:

• Ensure the network is properly

managed.

• Understand how the system will be

used, how many sites will be

supported and what functions will be

used.

• Ensure the additional security and

business.

• Ensure the benefits are identified.

Management and Control

Tips to Control Costs:

• Understand companies' terms and ensure company has a written

copy.

• Be aware that terms may be communicated in different ways,

including in writing, billing messages and updates to websites.

• Ensure company’s service levels are appropriate for the product.

Policies

Tips to Control Costs:

• Implement a clear policy regarding the personal use of companies’

mobiles.

• Forbids employees lending company devices to friends and

relatives.

• Prevent employees’ own mobiles being connected to company

computers and networks.