CURRICULUM VITAE - ENRIQUE VIDELA
ENRIQUE VIDELA Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: [email protected]
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First Name: Enrique Surname: Videla Birth date: July 20th, 1975 Place of Birth: Buenos Aires, Argentina Residence: Zurich, Switzerland Marital Status: Divorced, two children Nationality: Swiss and Argentinean Hobbies: Sports (Football, Ski, a.o.), Sciences & Tech., Literature, Music
Personal Information
Working Experience 1. 2009 – 3. 2011
EL ARROYO PRODUCCIONES ZURICH, SWITZERLAND Director: Film productions, Translations, Marketing, PR
4. 2006 – 31.12.2008
IBM SWITZERLAND ZURICH, SWITZERLAND Sales and client advisory, Account Manager SMB • Sales of the entire IBM portfolio (HW, SW, IT-services, IT- and business consulting). • Main client segments: Healthcare & Life Sciences, CSI (ISVs; Business Partners;
Consulting, outsourcing and hosting companies), Utilities, Transportation, a.o. • Responsible for win-back and acquisition of non-IBM customers. Target: US$ 6 Mill./year
6. 2002 – 12. 2005
DATA QUEST AG ZURICH, SWITZERLAND Sales and client advisory, Key-Account representative • One of Switzerlandʼs top sales executives of Apple Computer solutions. • Key-Account representative for top education accounts in Zurich. (ETHZ, University
of Zurich, Switch Head Office, Paul Scherrer Institut, a. o.). • Top contributor to turn the branch into the companyʼs most profitable and fastest growing
unit (year-to-year growth ʼ02 & ʻ03: 15%; ʻ04: >27%, Revenue CHF 2.4 Million; ʻ05: >21%)
4. 2001 – 4. 2002 IBM select Internship Programme
IBM ARGENTINA BUENOS AIRES, ARGENTINA Customer satisfaction and business analyst • Sound contribution to design and implementation of a new CRM Programme that was later
rolled out to several other European and Latin-American country-offices. • Adapted global IBM customer satisfaction surveys to local market. Contributed to achieve
highest customer satisfaction levels for an IBM country-office in the world. • Market analyst for the sales-force. Attracted old clients back from competitors (impact
estimated in +5% of sales).
1. 1999 – 4. 2001
APPLE COMPUTER BUENOS AIRES, ARGENTINA Sales and marketing Rotated through several positions in the Apple Computer country office and Apple leading distributors. • Held events to promote the country launch of iMac in a Store-in-Store based promotion
campaign (best performer out of 7 people). • Designed innovative events targeted to architects and design professionals.
11. - 1. 1999 Project
GFW TACK WORLDWIDE BUENOS AIRES, ARGENTINA Market Research
6. 1997 – 7. 1998
CÆSAR PARK HOTEL BUENOS AIRES, ARGENTINA Reception, Service-Line, Administration
CURRICULUM VITAE - ENRIQUE VIDELA
ENRIQUE VIDELA Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: [email protected]
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Highlights of Qualifications
13 years of solid international experience in Sales, Marketing, Customer Care and Consulting in global companies as well as in SMB
Sales • Services: Design, development and deployment of complex business solutions, installation of IT-Infrastructure, technical support; Data-Networks; Computer-Courses; Financing (Retail, B2B, B2C, Telemarketing)
• Products: Servers, computer & peripherals, printing systems, software, complex
professional & business applications (Retail, B2B, B2C)
• Target: SMB, International Companies, Consumers, Public Sector, Education and Research institutions
• Channel: Retail, Face-to-Face, Telesales
Customer Care • Key-Account management
• Conflict-resolution customerʼs issues
Marketing • Market introduction of new Products, launch of retail branches, promotion events
• Promotion: Presentations at POS & in Store-in-Store Events
• Client segmentation and development of customized contact strategies
• Market analysis and Reporting
Back-Office • Reporting and Presentations
• Offer-making, Order-taking, Delivery (products, invoices, bills)
Training • Training of new employees in Sales-methods, procedures, use of IT systems
Personal Strengths
• Creativity and ability to innovate • Profound analytical skills • Very flexible and adaptable character • Goal-oriented personality • Independent working skills • Strong multicultural profile • Broad and internationally shaped education • Solid IT-knowledge • Important Social skills:
o Negotiation and conflict-resolution skills o Persuasion o Very good communication and presentation skills o Team-spirit & Leadership
CURRICULUM VITAE - ENRIQUE VIDELA
ENRIQUE VIDELA Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: [email protected]
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Education
1995-2001
UNIVERSIDAD ARGENTINA DE LA EMPRESA -UADE- BUENOS AIRES Master in Public Relations degree (leading business school in Argentina). Focused curriculum on Corporate and Market Communication and Organisational Behaviour.
1994 BUENOS AIRES INSTITUTE OF TECHNOLOGY -ITBA BUENOS AIRES First year of Industrial Engineering degree (most prestigious program in Argentina).
1982-1993 1993
PESTALOZZI SCHOOL BUENOS AIRES High school degree in literature and sciences, in German, Spanish, and English. Student exchange-programme in Munich and Rosenheim, Germany.
Languages
Spoken Written
English Fluent Fluent
German Fluent (Swiss-German: 2nd Mothertongue) Fluent
Spanish Native Native
French Basic + Basic
Italian/Port. Basic Basic IT Skills
Operating Systems
very confident user of MS Windows and Apple Macintosh systems some experience with AIX, Linux and OS400
Office Applications
confident user of MS Office, Lotus Smart Suite, Lotus Notes, AppleWorks, Pages, Keynote, Outlook, Mail, among others
Data Base Systems
experience with FileMaker Pro, MS Access, DB2, Oracle DB
Web-Design and Lay-Out
confident user of QuarkXpress and Dreamweaver (experience with HTML, Java-Script) basic user of GraphicConverter, Adobe Photoshop, Illustrator and InDesign
Internet Conceptual knowledge of: -e-commerce, web 2.0, social networking, collaborative environments, portals, mash-ups, “prosumer platforms”, blogging, e-marketing
Enterprise Solutions
ERP (SAP, MS Dynamics AX, Oracle), CRM (Siebel, SAP, SalesForce.com, MS Dynamics CRM), PLM (CATIA, SolidWorks, ENOVIA), DMS (CommonStore, FileNet), a.o.
References
Roger Müller, IBM Switzerland, Manager of ibm.com, General Business (SMB) Phone #: +41 58 333 68 10 Mobile #: +41 79 403 12 28 E-mail: [email protected] Gonzalo Fernández Castro, CEO Lumix Capital AG, former Chief Marketing and Business Development Officer at Adecco SA Phone #: +41 78 616 73 34 E-mail: [email protected] Dave Gleixner, Data Quest AG, Branch Manager, Zurich Phone #: +41 44 265 10 13 E-mail: [email protected] Rene Schneider, Data Quest AG, CEO (Appleʼs main reseller in Switzerland)
CURRICULUM VITAE - ENRIQUE VIDELA
ENRIQUE VIDELA Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: [email protected]
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Argentina, Buenos Aires) Phone #: +49 30 3082 9499 E-mail: [email protected]