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Cv Enrique Videla 2011 Eng

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CV Enrique Videla 2011
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CURRICULUM VITAE - ENRIQUE VIDELA ENRIQUE VIDELA Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: [email protected] Pg. 1/4 First Name: Enrique Surname: Videla Birth date: July 20 th , 1975 Place of Birth: Buenos Aires, Argentina Residence: Zurich, Switzerland Marital Status: Divorced, two children Nationality: Swiss and Argentinean Hobbies: Sports (Football, Ski, a.o.), Sciences & Tech., Literature, Music Personal Information Working Experience 1. 2009 – 3. 2011 EL ARROYO PRODUCCIONES ZURICH, SWITZERLAND Director: Film productions, Translations, Marketing, PR 4. 2006 – 31.12.2008 IBM SWITZERLAND ZURICH, SWITZERLAND Sales and client advisory, Account Manager SMB Sales of the entire IBM portfolio (HW, SW, IT-services, IT- and business consulting). Main client segments: Healthcare & Life Sciences, CSI (ISVs; Business Partners; Consulting, outsourcing and hosting companies), Utilities, Transportation, a.o. Responsible for win-back and acquisition of non-IBM customers. Target: US$ 6 Mill./year 6. 2002 – 12. 2005 DATA QUEST AG ZURICH, SWITZERLAND Sales and client advisory, Key-Account representative One of Switzerlandʼs top sales executives of Apple Computer solutions. Key-Account representative for top education accounts in Zurich. (ETHZ, University of Zurich, Switch Head Office, Paul Scherrer Institut, a. o.). Top contributor to turn the branch into the companyʼs most profitable and fastest growing unit (year-to-year growth ʼ02 & ʻ03: 15%; ʻ04: >27%, Revenue CHF 2.4 Million; ʻ05: >21%) 4. 2001 – 4. 2002 IBM select Internship Programme IBM ARGENTINA BUENOS AIRES, ARGENTINA Customer satisfaction and business analyst Sound contribution to design and implementation of a new CRM Programme that was later rolled out to several other European and Latin-American country-offices. Adapted global IBM customer satisfaction surveys to local market. Contributed to achieve highest customer satisfaction levels for an IBM country-office in the world. Market analyst for the sales-force. Attracted old clients back from competitors (impact estimated in +5% of sales). 1. 1999 – 4. 2001 APPLE COMPUTER BUENOS AIRES, ARGENTINA Sales and marketing Rotated through several positions in the Apple Computer country office and Apple leading distributors. Held events to promote the country launch of iMac in a Store-in-Store based promotion campaign (best performer out of 7 people). Designed innovative events targeted to architects and design professionals. 11. - 1. 1999 Project GFW TACK WORLDWIDE BUENOS AIRES, ARGENTINA Market Research 6. 1997 – 7. 1998 CÆSAR PARK HOTEL BUENOS AIRES, ARGENTINA Reception, Service-Line, Administration
Transcript
Page 1: Cv Enrique Videla 2011 Eng

CURRICULUM VITAE - ENRIQUE VIDELA

ENRIQUE VIDELA Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: [email protected]

Pg. 1/4

First Name: Enrique Surname: Videla Birth date: July 20th, 1975 Place of Birth: Buenos Aires, Argentina Residence: Zurich, Switzerland Marital Status: Divorced, two children Nationality: Swiss and Argentinean Hobbies: Sports (Football, Ski, a.o.), Sciences & Tech., Literature, Music

Personal Information

Working Experience 1. 2009 – 3. 2011

EL ARROYO PRODUCCIONES ZURICH, SWITZERLAND Director: Film productions, Translations, Marketing, PR

4. 2006 – 31.12.2008

IBM SWITZERLAND ZURICH, SWITZERLAND Sales and client advisory, Account Manager SMB • Sales of the entire IBM portfolio (HW, SW, IT-services, IT- and business consulting). • Main client segments: Healthcare & Life Sciences, CSI (ISVs; Business Partners;

Consulting, outsourcing and hosting companies), Utilities, Transportation, a.o. • Responsible for win-back and acquisition of non-IBM customers. Target: US$ 6 Mill./year

6. 2002 – 12. 2005

DATA QUEST AG ZURICH, SWITZERLAND Sales and client advisory, Key-Account representative • One of Switzerlandʼs top sales executives of Apple Computer solutions. • Key-Account representative for top education accounts in Zurich. (ETHZ, University

of Zurich, Switch Head Office, Paul Scherrer Institut, a. o.). • Top contributor to turn the branch into the companyʼs most profitable and fastest growing

unit (year-to-year growth ʼ02 & ʻ03: 15%; ʻ04: >27%, Revenue CHF 2.4 Million; ʻ05: >21%)

4. 2001 – 4. 2002 IBM select Internship Programme

IBM ARGENTINA BUENOS AIRES, ARGENTINA Customer satisfaction and business analyst • Sound contribution to design and implementation of a new CRM Programme that was later

rolled out to several other European and Latin-American country-offices. • Adapted global IBM customer satisfaction surveys to local market. Contributed to achieve

highest customer satisfaction levels for an IBM country-office in the world. • Market analyst for the sales-force. Attracted old clients back from competitors (impact

estimated in +5% of sales).

1. 1999 – 4. 2001

APPLE COMPUTER BUENOS AIRES, ARGENTINA Sales and marketing Rotated through several positions in the Apple Computer country office and Apple leading distributors. • Held events to promote the country launch of iMac in a Store-in-Store based promotion

campaign (best performer out of 7 people). • Designed innovative events targeted to architects and design professionals.

11. - 1. 1999 Project

GFW TACK WORLDWIDE BUENOS AIRES, ARGENTINA Market Research

6. 1997 – 7. 1998

CÆSAR PARK HOTEL BUENOS AIRES, ARGENTINA Reception, Service-Line, Administration

Page 2: Cv Enrique Videla 2011 Eng

CURRICULUM VITAE - ENRIQUE VIDELA

ENRIQUE VIDELA Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: [email protected]

Pg. 2/4

Highlights of Qualifications

13 years of solid international experience in Sales, Marketing, Customer Care and Consulting in global companies as well as in SMB

Sales • Services: Design, development and deployment of complex business solutions, installation of IT-Infrastructure, technical support; Data-Networks; Computer-Courses; Financing (Retail, B2B, B2C, Telemarketing)

• Products: Servers, computer & peripherals, printing systems, software, complex

professional & business applications (Retail, B2B, B2C)

• Target: SMB, International Companies, Consumers, Public Sector, Education and Research institutions

• Channel: Retail, Face-to-Face, Telesales

Customer Care • Key-Account management

• Conflict-resolution customerʼs issues

Marketing • Market introduction of new Products, launch of retail branches, promotion events

• Promotion: Presentations at POS & in Store-in-Store Events

• Client segmentation and development of customized contact strategies

• Market analysis and Reporting

Back-Office • Reporting and Presentations

• Offer-making, Order-taking, Delivery (products, invoices, bills)

Training • Training of new employees in Sales-methods, procedures, use of IT systems

Personal Strengths

• Creativity and ability to innovate • Profound analytical skills • Very flexible and adaptable character • Goal-oriented personality • Independent working skills • Strong multicultural profile • Broad and internationally shaped education • Solid IT-knowledge • Important Social skills:

o Negotiation and conflict-resolution skills o Persuasion o Very good communication and presentation skills o Team-spirit & Leadership

Page 3: Cv Enrique Videla 2011 Eng

CURRICULUM VITAE - ENRIQUE VIDELA

ENRIQUE VIDELA Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: [email protected]

Pg. 3/4

Education

1995-2001

UNIVERSIDAD ARGENTINA DE LA EMPRESA -UADE- BUENOS AIRES Master in Public Relations degree (leading business school in Argentina). Focused curriculum on Corporate and Market Communication and Organisational Behaviour.

1994 BUENOS AIRES INSTITUTE OF TECHNOLOGY -ITBA BUENOS AIRES First year of Industrial Engineering degree (most prestigious program in Argentina).

1982-1993 1993

PESTALOZZI SCHOOL BUENOS AIRES High school degree in literature and sciences, in German, Spanish, and English. Student exchange-programme in Munich and Rosenheim, Germany.

Languages

Spoken Written

English Fluent Fluent

German Fluent (Swiss-German: 2nd Mothertongue) Fluent

Spanish Native Native

French Basic + Basic

Italian/Port. Basic Basic IT Skills

Operating Systems

very confident user of MS Windows and Apple Macintosh systems some experience with AIX, Linux and OS400

Office Applications

confident user of MS Office, Lotus Smart Suite, Lotus Notes, AppleWorks, Pages, Keynote, Outlook, Mail, among others

Data Base Systems

experience with FileMaker Pro, MS Access, DB2, Oracle DB

Web-Design and Lay-Out

confident user of QuarkXpress and Dreamweaver (experience with HTML, Java-Script) basic user of GraphicConverter, Adobe Photoshop, Illustrator and InDesign

Internet Conceptual knowledge of: -e-commerce, web 2.0, social networking, collaborative environments, portals, mash-ups, “prosumer platforms”, blogging, e-marketing

Enterprise Solutions

ERP (SAP, MS Dynamics AX, Oracle), CRM (Siebel, SAP, SalesForce.com, MS Dynamics CRM), PLM (CATIA, SolidWorks, ENOVIA), DMS (CommonStore, FileNet), a.o.

References

Roger Müller, IBM Switzerland, Manager of ibm.com, General Business (SMB) Phone #: +41 58 333 68 10 Mobile #: +41 79 403 12 28 E-mail: [email protected] Gonzalo Fernández Castro, CEO Lumix Capital AG, former Chief Marketing and Business Development Officer at Adecco SA Phone #: +41 78 616 73 34 E-mail: [email protected] Dave Gleixner, Data Quest AG, Branch Manager, Zurich Phone #: +41 44 265 10 13 E-mail: [email protected] Rene Schneider, Data Quest AG, CEO (Appleʼs main reseller in Switzerland)

Page 4: Cv Enrique Videla 2011 Eng

CURRICULUM VITAE - ENRIQUE VIDELA

ENRIQUE VIDELA Scheuchzerstrasse 192, 8057 Zurich, Switzerland / Mobile Phone: +41 78 733 0213 / E-mail: [email protected]

Pg. 4/4

Argentina, Buenos Aires) Phone #: +49 30 3082 9499 E-mail: [email protected]


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