Curriculum Vitae Maike Thiessen 20 Retreat Crescent Yandina Qld 4561 Email: [email protected]Mobile: 0412 583662 A/H Phone: 07 54 728583 Linkedin: Public Profile https://au.linkedin.com/in/maikethiessenqld Profile A Brand Development & Marketing Manager, with extensive cross-over experience as a BDM, Accounts Manager, Client Relations Manager, Project Manager, Events Manager, Retail Sales Manager, Group Reservations Manager, Administrator and Exec. P.A / Bilingual Secretary (English/German), with excellent creative, communication, organizational and analytical skills. Extensive experience and proven success at identifying and strategically addressing target markets, developing and implementing marketing strategies (digital/traditional), identifying business opportunities and prospective strategic partnerships. Skills and experience gained and implemented internationally, nationally and locally in a variety of industries, including tourism & leisure, automotive, nutrition & health, higher education, media, financial services, wine & spirits. Successful at building long term relationships with all stakeholders, primarily achieved by being able to offer and convey genuine ‘win-win’ proposals and provide superior customer service, both externally and internally. Experienced in product development, developing and managing marketing plans & budgets based on the IMC principals, implementing and monitoring relevant marketing concepts / initiatives, conceptualising, organising and managing special promotions and events. Hands on, as well as partnering with exceptional and tried and trusted experts in web design, SEO, social and digital marketing, able to provide effective strategies, always with ROI in mind. Ability to author press releases, news blog articles, editorial content, scripts, story-boards and more. Experience in creating newsletters and developing and managing website and social media content. Creative flair allows for some in-house design and very clear briefing for more complex projects to professional designers. Fully aware of the importance of ongoing, regular research to identify market trends, economic influences, changes in customer behaviour and developments and technology. Accustomed to hiring, training, mentoring and supervising staff with the proven ability to be a leader as well as part of a dedicated team, but also work autonomously, whichever is required. Excellent knowledge of the Microsoft Office suite, Outlook, the Internet etc.
Linkedin: Public Profile https://au.linkedin.com/in/maikethiessenqld
Profile
A Brand Development & Marketing Manager, with extensive cross-over experience as a BDM, Accounts Manager, Client Relations Manager, Project Manager, Events Manager, Retail Sales Manager, Group Reservations Manager, Administrator and Exec. P.A / Bilingual Secretary (English/German), with excellent creative, communication, organizational and analytical skills. Extensive experience and proven success at identifying and strategically addressing target markets, developing and implementing marketing strategies (digital/traditional), identifying business opportunities and prospective strategic partnerships.
Skills and experience gained and implemented internationally, nationally and locally in a variety of industries, including tourism & leisure, automotive, nutrition & health, higher education, media, financial services, wine & spirits.
Successful at building long term relationships with all stakeholders, primarily achieved by being able to offer and convey genuine ‘win-win’ proposals and provide superior customer service, both externally and internally.
Experienced in product development, developing and managing marketing plans & budgets based on the IMC principals, implementing and monitoring relevant marketing concepts / initiatives, conceptualising, organising and managing special promotions and events.
Hands on, as well as partnering with exceptional and tried and trusted experts in web design, SEO, social and digital marketing, able to provide effective strategies, always with ROI in mind. Ability to author press releases, news blog articles, editorial content, scripts, story-boards and more. Experience in creating newsletters and developing and managing website and social media content.
Creative flair allows for some in-house design and very clear briefing for more complex projects to professional designers.
Fully aware of the importance of ongoing, regular research to identify market trends, economic influences, changes in customer behaviour and developments and technology. Accustomed to hiring, training, mentoring and supervising staff with the proven ability to be a leader as well as part of a dedicated team, but also work autonomously, whichever is required.
Excellent knowledge of the Microsoft Office suite, Outlook, the Internet etc.
Associate Degree in Business Administration & Commerce (major Marketing).
Career History
Aug 2014 – current Simon Pty Ltd t/a Simon Home Timber & Hardware and Simon Home Frame & Truss.
Home Improvement & Construction/Building Supplies - Branches in Toowoomba, Ipswich & Sunshine Coast Company Marketing Manager, initially reporting to CEO Ross Simon (now retired), now reporting to new CGM John Ryan. This family owned business, with a 65+ history supplying timber & hardware to trade customers, decided to diversify into retail as part of their risk-management strategy. Seeking a seasoned marketing expert with brand development and retail experience, I was chosen to take this company, formerly known as Sid’s Place, to the next level. This included all aspects of rebranding, from designing new business cards, brochures, signage and merchandising to creating a brand new website and social media pages. The Board wanted the new website to be functional to allow for self-management, but not too ‘modern’ as to not alienate their existing customers whom they deemed to be more old-fashioned and traditional (conservative). Following the brief, I created a website that met the Board’s approval. More importantly, an SEO strategy was implemented that soon found the new brand name on Page 1 in Google Searches for all relevant keywords (searches). Created a Business Facebook Fan Page and a Facebook Advertising & Remarketing Strategy. The first to create a social environment for customers, fans & followers, to interact with the brand, mostly organically. The latter to target audiences generally interested in our products and services, then staying front of mind by remarketing on an ongoing basis to those who had clicked through from a previous campaign to our website (landing pages). While Facebook Marketing was proving to provide the best ROI and analytics, keeping in mind our more conservative audiences, we also complemented campaigns with radio, TV, very selective print media and, of course, direct marketing via EDM, MMS and other E-News campaigns to existing customers and subscribers. At the forefront of all my campaigns is the objective to bring targeted audiences, in the first instance, to our website, where we can capture important data allowing us (via my specialist partners) to remarket to them via a growing database. The mix of SEO & Facebook Advertising & Remarketing is currently bringing over 2000 pre-qualified local users to our website, which represents 50+% of our visitors.
Some major and minor events have also assisted to increase the brand’s awareness. The creation of a Virtual Factory Tour (Time Lapse Video) has proven to be a major selling-tool for our Sales Rep at the Coolum Beach based Frame & Truss Plant. With the now completed $1.5 upgrade of our Frame & Truss Plant, I’ve just completed the update of the video. Currently, I’m focusing on the production of a number of professional videos to market the brand, our products and services via targeted digital campaigns and for sales representatives to use as sales-aids.
Jun 2012 – Jul 2014 Kunara Organic Marketplace (The Natural Foodstore), Sunshine Coast (Australia’s largest one-stop destination for everything natural & organic) Marketing Manager Reporting to Store / Divisional Manager I was hired by The Natural Foodstore to help identify and implement business and marketing strategies that would take this family-owned operation to the next level; both at its current location in Forest Glen as well as planning for multiple outlets throughout Queensland and later Australia. It was quickly apparent that there were little or no systems and procedures in place which would be necessary to establish a blue print to make an expansion to multiple outlets feasible. Hence my initial work focused on working with the store manager to identify, implement and streamline key operational strategies, identify the company’s vision and possible limitations and challenges; to then build the foundation for a targeted and meaningful marketing strategy. The team, until that point, really had no corporate experience and were looking for guidance. One of the major challenges has been (and will continue to be), how to grow into a corporate business from an operational point of view without losing what truly sets it apart: Being community and customer focused; providing education and a ‘meeting place’ for the like-minded, attracting and retaining staff passionate about the industry and wishing to provide a true service. In essence; retaining its heart and soul while striving to become the organic equivalent brand to Woolworths or Coles. I found a fabulous team of passionate people willing to support me; a little afraid of change but understanding the necessity. As with any business today, the website is one’s most crucial selling tool. My review of the existing website found a rather tired, outdated example – especially in its back-end which was very inflexible. SEO did not exist and the success of the website was not monitored in any way. I immediately set up a Google Analytics Account and called upon my SEO associates (award-winning company who invest $3-$400,000 in R&D p.a.) to quickly assist with obtaining organic rankings for all crucial keywords. Many of their operatives are former Google employees with excellent Google contacts, so they’re at the forefront of learning of impending algorithm changes and immediately address these. While
it’s important to incorporate SEO principals into the actual website copy, titles and image descriptions, to remain competitive it’s an absolute necessity for a website to be monitored on a daily basis by qualified specialists to ensure organic rankings are achieved and maintained. Within 4 months of implementing our SEO strategy, website visits exploded to reflect substantial increase in sales; from 4% to 11% net profit! This has created huge opportunities for us but also challenges, e.g. not sufficient car-parking to accommodate 1000+ daily shoppers. I completed the concept and development of a fully customised, fully functional* commercial website in time for the official Kunara Organic Marketplace launch. *The online shopping component of the website was to be launched shortly thereafter. Unfortunately, the new GM did not allow for completion of this project. I’ve was able to grow the Facebook Page (actual customers and local fans) from its then 500 LIKERS to 8000+ by providing interesting, mostly educational content and links, which allowed us to successfully integrate ‘self-promotional’ items without detriment. Further social media platforms were integrated into the mix, such as Instagram and Pinterest. After accomplishing the most basic and crucial changes, e.g. existing website, social media, newsletter (later magazine), customer club program, lifting internal shop signage to a more consistent and professional level, implementing a voucher-scheme to support events and fund-raising initiatives, which have also led to increased sales, I was able to start focusing on the actual rebranding project. This included project managing the following
R&D of new Corporate ID, incl. Logo Design & Style Guide
Securing domain names for all variants of our new brand
Business registration and trade mark applications
New, customised and fully functional commercial website*
New look social media pages and URL to reflect new website identity
New external signage, including protective fence mesh design for the garden centre
New truck wraps / signage
New staff uniforms
New POS, including flags, banners, flyers, vouchers, shopping bags etc.
Press Releases
Radio Ad Campaign
TVC Campaign
Billboard Sign at Bruce Highway Forest Glen / Chevallum Exit
Print Media Campaign
Direct Marketing Campaign
Corporate DVD
Launch Event / Weekend Celebrations incl. VIP Cocktail Party. Other tasks have included organizing in-house workshops and events, as well as participation as sponsor of major events (e.g. Real Food Festival), hosting wellness seminars etc., staff briefings, networking and general marketing duties as they occur. As the company grew, so did my team which included a senior graphic designer who also co-edited the new ONE magazine, co-ordinated many events and workshops; a junior designer/ admin assistant to handle the growing demand for in-house signage and assists with ONE Magazine and administrative duties, and a dietitian to help research ONE Magazine and social media contributions, who also assisted with management of social media in my absence. My position developed more into a project management and business development role, which included securing lucrative sponsorships with young performance athletes and healthy cookbook authors to become ambassadors for Kunara.
Jul 2010 – Jun 2012 Performax International, Gympie (Australia’s leading importer, converter and retailer of American performance vehicles, incl. Chevrolet Silverado, Corvette & Camaro, Ford Mustang, GMC Sierra, Plymouth Prowler) Marketing & Advertising Manager Reporting to General Manager; later Sales Manager (due to company restructure) While the company had been in business for over 20 years, I was the first marketing professional hired to fill this position. I was offered the position while in Europe, where I had spent the previous 3 years. Solely responsible for all marketing and advertising decisions and implementation on behalf of the company, with the primary objective to grow brand recognition and increase sales. My key responsibilities were:
Maintain and enhance the company’s profile in the market place and grow reputation and recognition of the brand
Assist in driving sales
Ongoing research into new trends in technology to keep abreast of changing and new marketing opportunities and requirements
Enhance and maintain customer relations
Inform managers and staff of our campaign objectives and marketing strategies
Product development
Maintain consistency in the ‘look’ and message (CI) in all our POS materials and advertising
Assist our agents with branding and marketing; helping them understand our marketing philosophy, standards so that they recognise the benefits to us all in maintaining one central ID.
Identify, inform and maintain a ‘dialogue’ with our target markets utilizing the current available platforms that indicate the best ROI.
Website maintenance and development, including authoring and managing content, ensuring SEO is at an optimum standard to continuously improve search engine organic rankings etc.
Communicate with Sales, Service and Parts to understand their needs so marketing activities can support their objectives
Identify and organise trade displays at strategic events, including AG Shows, Caravan & Camping Shows, V8 Supercar events, i.e. Gold Coast and Bathurst, Car Shows, etc.
Motivate other Managers and Staff to contribute to the “Performax Story” by submitting articles involving their work and their personal achievements in order to maintain a constant flow of news and ‘conversation’ for Press Releases, Social Media and blog postings, as well as our internal newsletter.
Responsible for identifying sponsorship opportunities with good ROIs
Responsible for all PR, including identifying newsworthy topics and working with a publicist and motoring journalists to publicise the information
Relationship building and maintenance with a variety of stakeholders, including Gympie Regional Council, community organisations, motoring clubs, such as Chevrolet, Corvette & Mustang, RV Clubs, etc.
Research into and maintain awareness of opportunities that may be lead to beneficial strategic partnerships
Monitor our major competitors, ie. their activities, pricing and market share
Submit and manage an annual marketing plan and budget.
Monthly reporting
Some examples of achievements / highlights / benchmarks below
At the time, the only manager to achieve all 5 KPIs.
Marketing is currently only one of two departments which is operating under budget (the 2nd is HR)
Introduced branding and established a Corporate Identity via a formal Style Guide now providing us with a recognizable image across everything we do.
On budget creating a stylish new look and environment, particularly in high customer traffic areas, to reflect the quality of our company and products resulting in a more pleasant experience for our customers and the staff who work in this environment. The changes have also confirmed the perception of our visitors that we are a professional dealership
Despite the limitations of the specialised dealership website ‘template’ I inherited, improved its design, navigation, content, SEO and ranking by 100% since July 2010. The website went MOBI by late Feb 2012 (optimised for smart phone and tablet use). Commenced planning for a complete refurbishment of the website to meet new standards and the integration of social media.
The company had no marketing plan when I arrived and advertised ad hoc. Most ads were ¼ page ads, which were run here, there and everywhere, all differed in ‘look’, did not have strong, relevant headlines and copy and seldom had a call to action. I created new concepts using our CI and addressing our major target markets, liaising with the Sales, Parts and Service Managers regarding packages we could offer in a promotion, chose a hand full of relevant national, monthly publications that service our target markets and upgraded the ads to full page to run regularly. This achieved a much improved recognition factor over time, delivering increased leads and sales.
Convinced the GM to focus on establishing a national network of agents to be more competitive in other States. Played a major role in securing a dealership agreement with a high profile motoring group in Melbourne. By offering my expertise/assistance as a value-add service to our new agents, they have grasped and embraced the benefits of professionally designed promotional materials and ads that conform to our CI. Furthermore, recognition as a group serves us all. (the then current dealer agreement does not bind them to follow our CI or use professional services)
Performax were using expensive, generic gift hampers as gifts to new customers, which had no lingering benefit to the brand. I introduced a catalogue of high quality Performax branded merchandise, sourced at best price. My proposal to the Sales Team was to be able to put together an individual ‘gift package’ for their customers based on a set value, to best suit the customer’s character, hobbies etc., was adapted and well received.
Developing and maintaining relationships with V8 Supercar Drivers such as Russell Ingall, Jamie Whincup and Lee Holdsworth to act as ambassadors for our brand, which resulted in an increased level of trust and recognition of our brand as a leader in its field.
Introduced methods of capturing prospect and customer feedback and information to analyse the success of marketing initiatives and utilise data for direct marketing campaigns.
Introduced a value-add Customer Membership Scheme. Each customer now receives a unique and high quality, Performax branded key ring with their individual membership number, which entitles them to an array of benefits, including discounts on the purchase of future vehicles, vehicle servicing at Performax and on parts and merchandise. If a Member refers a new customer, they receive a referral fee. Members are kept abreast of all events that we are involved in and receive special rates, etc.
Introduced a “Performax Mates” Scheme, whereby our suppliers can register to receive discounts, invitations to events, news updates and special offers.
Identified and targeted two new niche markets (boat owners and the mining industry), which provided additional sales and opened doors for further referrals from these sectors, especially in mining.
Suggested / developed and produced a Corporate Promotional DVD.
Produced a Company Profile presentation which is now used by our GM as a major tool in endeavours to form lucrative relationships with relevant national and international companies.
Reasons for leaving: With my partner also at the company, our life became 24/7 Performax which long-term would not have made for a healthy and balanced life. I also favoured the much shorter commute on offer.
Sep 08 – Jun 10 Blohm & Voss Repair, Hamburg, Germany Office Manager / Project Management (permanent position) (Specialised Department focused on Super Yacht Refits. Clients included Roman Abramovich & Cunard Line’s Sir Mickey Arison) Projects: Triple Seven, MY Mylin IV - Dec 2008 to June 2010. Reporting to Technical Manager
Management of busy Project Office, working closely with the 2 Project Managers/Senior Engineers to organise and oversee major super yacht projects from A-Z - from inspection/costing/quotation stages – contract negotiations – identifying scope of work in detail, building a project team of in- house personnel and sub-contracting third parties where applicable –identifying material and equipment needs, proving detailed, technical specifications to potential component suppliers – reviewing quotations – commissioning selected suppliers, supervision of ongoing project work – through to completion and warranty stages.
Throughout the project ensuring that various stage deadlines are met and managing the project budget.
Cataloguing of all existing Production Drawings (vessel as is), of new Design Drawings, of Production Drawings & Class Appraisals.
Liaising with Owner’s representative, Crew, Designers to ensure all design drawings are delivered in a timely fashion for Class approvals.
Processing of yard, dock & vessel Access Pass Applications, delivering safety and security information to all parties involved with the project.
Conducting regular progress meetings with Owner Representative and Crew, including writing of minutes (in English).
Issuing a Monthly Progress Report to the Owner
Generally, ensuring that the Crews’ stay is as pleasant as possible, providing assistance with their own project work and with personal / life-style matters.
Ensuring prompt distribution of information to all parties, thereby maximising productivity of all concerned.
Maintaining a Product & Supplier Database.
Organising regular social events for Crew and Key Project Team Members to enhance and maintain good relations with all parties involved.
Reason for leaving: Homesickness. Returned to Australia. We initially only endeavoured to be away from home for 6 months to 1 year, which turned into 3.
Mar 08 – Aug 08 Graf von Westphalen, Hamburg Germany (Attorneys, Accountants & Tax Advisers)
Personal Assistant to Senior Equity Partner / Project Assistant / Certified Translator Reporting to Senior Equity Partner The Equity Partner and I solely looked after a number of high profile international clients and their projects, which included a Toll Motorway project in Kenya and Zagreb.
Managing busy Partner’s office including all administrative / organisational duties.
Monitoring and attending to various correspondence, mainly in English
Project File Management of complex contract documents, almost exclusively in English
Translations (German/English)
Travel planning and bookings
Billing of clients and accounting, incl. travel expenses Reason for leaving: Headhunted by Blohm+Voss Repair to fill full time, permanent position in their superyacht department.
Jan 08 – Mar 08 Blohm & Voss Repair, Hamburg, Germany Project Assistant (temporary position via Agency) (Projects to late March 2008 Refit of luxury Motor Yachts Pelorus & Triple Seven) Reporting to Senior Engineer / Project Manager
Management of project office including all administrative tasks
Liaising with ship crews, engineers, mechanics, designers, painters, welders etc. and external suppliers, predominantly in the English language.
Participation in daily progress meetings, including writing and distribution of minutes (meetings held in English).
Report writing, predominantly in the English language.
Processing security access applications in German and English.
Translation of a variety of documents from/to English/German.
Printing and cataloguing of all structural and architectural drawings and photographs.
Event Management & P.R. duties
Marketing duties
Reason for leaving: As the position was only a temporary one, accepted a full time job offer.
Aug – Oct 07 Densham & Moreira – Property Project Management, Albufeira, Algarve, Portugal
Site Office Manager & Assistant Project Manager (freelance position) Reported to Director
Set up, organisation and management of new site office for a major new property development. Implemented systems and completed a procedures manual.
Liaising with developers, engineers, architects, builders, council departments and suppliers to ensure communication upheld, job phases completed to schedule etc. Minute taking at meetings.
Direct involvement in the decision making process in regards to landscaping, kitchen and bathroom designs and products.
Developed and implemented a marketing plan for the company; designed and authored their new website.
Reason for leaving: Visit to UK and then move to Germany
Aug 06 – Jun 07 University of the Sunshine Coast / CHASE Sport & Health Clinic & USC Health
Program, Sunshine Coast, Qld. Australia Administrator & Business Development Manager Reported to CHASE Director
Developed and implemented systems to streamline clinic and health programme practices.
Attended to all administrative / practice management duties relating to the day to day running of the CHASE Sport & Health Clinic and the University’s Health Programme. This also included attending to needs of visitors/patients (students, staff and general public).
Developed and implemented a business and marketing plan for both projects
Successfully promoted both programmes to staff, students and the community, resulting in growing profits (previously both projects were running at a loss)
Liaised with Clinic Medical Staff to ensure their needs were met in regards to equipment and supplies, appointment scheduling, research projects and regular meetings.
Increased clinic services to include a massage therapist and GP services
Increased available fitness classes and health services without increasing cost by recruiting qualified volunteers, which increased membership numbers and income.
Staff recruitment and supervision of 15 staff.
Organised a variety of events promoting good health & fitness; also speaking / presenting during Orientation Weeks.
Designed and authored pamphlets and flyers, authored the CHASE website and weekly newsletter.
Completed grant applications and secured support from local government, businesses, adjoining schools and community organisations.
Monthly collating of various data, completion of profit & loss statements & activity reports.
Reason for leaving: Temporary move to Europe for family reasons.
Aug 05 – Jul 06 Resort TV, Sunshine Coast, Qld. Australia
Business Development & Accounts Manager Reported to Director
Looked after existing advertising clients, improving relations due to more regular and personal contact, providing additional business and marketing tools and advice as part of our service, resulting in repeat business and higher value commitments.
Identified and sourced new business.
Identified and developed new segments and special features for the program, resulting in a wider target group to market to.
Increased public awareness of Resort TV and its product without additional expense by negotiating lucrative cross promotional contracts with a major radio station and an international event management company.
Increased public awareness of Resort TV by working together with the Maroochy Tourism Bureau (David Hopper) to promote the Sunshine Coast’s many attributes to visitors and locals alike.
Scripted and completed story boards for client’s advertising campaigns and co-directed all commercials.
Designed Resort TV marketing tools and started and authored a monthly E-Newsletter distributed to resort managers and clients.
Attended to all my own administration and submitted weekly activity reports to the directors.
Secured individual contracts of unprecedented values and an overall annual result of 192% of target.
Reason for leaving: Received an exciting challenge and offer from CHASE – Centre for Healthy Activities Sport & Exercise.
Jan – Jul 05 APN /Sunshine Coast Newspaper Company, Qld. Australia Advertising Sales Executive Reported to Sales Director
Developed business for new regional newspaper (Buderim), as well as looked after existing clients and sourced new business for a variety of established APN publications, exceeding monthly targets.
Developed entire advertising concepts for clients; identifying their USP, copywriting and designing a number of concepts for submission, briefing production staff and proofing ad(s) with clients prior to print.
Suggested and developed a number of special features for several of the publications
Utilised my commercial photography skills and own professional equipment to provide an additional service to clients and added benefit to my employer
Reason for leaving: Promised prospects / conditions of employment were not met due to ongoing delay of Buderim Branch Office opening. Parted on amicable terms.
2001 – 2005 Professional Investment Services
Professional Mortgage Providers & Insurance Refunds, Maroochydore, Qld Australia Practice Manager & Executive PA (also functioning as Marketing Manager and accredited mortgage broker) Reporting to Director
1996-2001 Godfrey Pembroke Financial Consultants, Maroochydore Qld Australia
Practice Manager / PA / Client Relations Manager (incl. marketing and event management duties) Reported to Director
1994-1996 Novotel Twin Waters Resort (part of the Accor Group), Australia
Group Reservations Manager (incl. event management) Reported to: Marketing Director
1993 – 1994 Hotel Hospitality & Leisure Consultants, Hamburg Germany Director / Co-Owner
1990 – 1992 Whitbread Group of Hotels / Golf Hotel Hof Treudelberg, Hamburg Germany
Executive Assistant / PA / Deputy M.D. Duties incl. Marketing & PR Reporting to Managing Director
1989-1990 WEATHERALL GREEN & SMITH – Chartered Surveyors, Hamburg, Germany
Melbourne, Australia P.A. to M.D. / Deputy M.D / Buyer / PR & Event Management.
1983 – 1984 REMY & ASSOCIATES – Subsidiary of Remy Martin France (Importers of Wine & Spirits) Melbourne, Australia Marketing Assistant and Private Secretary to Marketing Director
1981-1982 HAMBURG-SUED REEDEREI – Germany’s largest shipping agency, Hamburg, Germany Bilingual Secretary and Deputy Executive Secretary
EDUCATION & QUALIFICATIONS Associate Degree in Administration & Commerce (3 year course – invited to take my final exam after 18 months due to high grades and previous overlapping competencies) Incl. certified bilingual secretary competencies (German/English). Dept. of Industry & Commerce, Kiel, Germany Diploma in Business Administration & Commerce (2 year course) Majored in Marketing & Commerce Wedel / Pinneberg College of Business & Commerce, Wedel, Germany Diploma Financial Planning 1 UTS / Integra Tec, Australia Mortgage Lending Accreditation MIAA – Mortgage Industry Association of Australia Further Mortgage Lending Accreditations (Australia) ANZ, Bluestone, Heritage, St George, Suncorp & Colonial Margin Lending for Calia+ (Colonial Asset Linked Investment Accelerator) Many hours devoted to ongoing professional development throughout career, including workshops, conferences, information sessions, and formal short courses, predominantly in the areas of marketing, sales and management.
Referees Ross Simon Former CEO of Simon Pty Ltd (Simon Home Timber & Hardware / Simon Home Frame & Truss), now retired. 0417 200 281 [email protected] Ash Aryal CEO - Quantumlinx [email protected] Blake Horton Àccount Director - Quantumlinx (02) 8203 2695 [email protected] Garry Palmer Sales Manager – Seven Network Queensland 0418 745 227 [email protected] Randy Lagerway Former Owner / Director - F8 Media, owner of Alive & Kicking Medical Clinics 0421 374 298 Phone: 5499 6644 Email: [email protected] Ryan McLintock Former Store Manager - Kunara Organic Marketplace, now GM at Taste Organic NSW 0432448245 [email protected] Glenn Soper Former GM – Performax International, now GM at American Special Vehicles Mobile: 0456 977788
[email protected] Kevin Thoroughgood Sales Manager / Dealer Manager – Performax International 1800 737 367 [email protected] Gunter Kaufmann Former MD of Golf Hotel Treudelberg (Whitbread Group of Hotels Hamburg), now Director Kaufmann & Partnerss S.A. de C.V. Vancouver, Canada. [email protected] Tim Rowan-Robinson Former Managing Director Whitbread Group of Hotels – now Chairman of T A Hotel Collection Ltd. +44 1728 451077 Pete Leeson Director - Resort TV & Emotion Pictures Productions.
Please note, Peter works overseas 6 months of the year on Celebrity Get Me Out of Here and Big Brother and other Reality TV Programs, so may require a few days to respond. Phone: 0408 548 699 [email protected] Pedro Moreira Director – Densham & Moreira (now Algarve Surveyors) Phone: +351 918683819
Character Referees Dr Sid Lau G.P. / Owner & Director of Forest Lakes Nursing Home / Property Developer Brisbane, Australia Phone: 0412703081 Email: [email protected] David Hopper Tourism, Events and Reporting Manager Sunshine Coast Regional Council Phone: 0407 134 121 Email: [email protected] Rob De Marco Technical Officer ICT Systems Faculty of Science, Health, and Education University of the Sunshine Coast Phone: 07 5459 4663 Email: [email protected] Heike Prenzel Dobbrick Financial Services Practice Manager Phone: 5482 7828 Email: [email protected] Grace Williams Senior Naturopath Kunara Organic Marketplace 0425364210 [email protected] (private) [email protected] Uwe Wulfen Former Fresh Produce Manager at Kunara, now owner Belmondos Organic Market 0429 003 664 [email protected]
