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CyberEssentialsSelf-Assessment
PreparationBooklet
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CyberEssentialsSelf-AssessmentVersion10.4
February2017
IntroductionThisquestionnaireasksaboutthetechnicalissuesoftheCyberEssentials.Thesearethequestionsyouwillbeaskedtocompletethroughtheonlineassessmentplatform.Allanswersareassessed.YouranswersmustbeapprovedbyaBoardlevelrepresentative,businessownerortheequivalent,otherwisecertificationcannotbeawarded.Pleaseanswerallthequestionstothebestofyourknowledgeandaddbriefnoteswithmostanswers.AchievingcompliancewiththeCyberEssentialsprofileortheIASMEgovernancestandardindicatesthatyourorganisationhastakenthestepssetoutintheHMGCyberEssentialsSchemedocumentsorthebroaderIASMEgovernancestandard.ItdoesnotamounttoanassurancethattheorganisationisfreefromcybervulnerabilitiesandneitherIASMEConsortiumLimited(asAccreditationBody)northeCertificationBodyacceptsanyliabilitytocertifiedorganisationsoranyotherpersonorbodyinrelationtoanyreliancetheymightplaceonthecertificate.Specificadviceshouldbesoughtonthecybersecuritycharacteristicsofanyorganisationortransaction.
Ifyouareawardedacertificateyouwillalsobesentabadgetouseincorrespondenceandpublicityandmustaccepttheconditionsofuse.
FurtherguidanceontheCyberEssentialsschemecanbefoundathttps://www.ncsc.gov.uk/information/requirements-it-infrastructure-cyber-essentials-scheme
YourCompany
Pleasetellusalittleabouthowyourcompanyissetupsowecanaskyouthemostappropriatequestions.
1. Whatisyourorganisation'sname(forcompanies:asregisteredwithCompaniesHouse)?
2. Whatisyourorganisation'sregistrationnumber(ifyouhaveone)?
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3. Whatisyourorganisation'saddress(forcompanies:asregisteredwithCompaniesHouse)?
4. Whatisyourmainbusiness?Agriculture,ForestryandFishingMiningandQuarryingManufacturingElectricity,Gas,SteamandAir-conditioningSupplyWatersupply,Sewerage,WastemanagementandRemediationConstructionWholesaleandRetailtradeRepairofmotorcarsandmotorcyclesTransportandstorageAccommodationandfoodservicesInformationandcommunicationFinancialandinsurance
RealestateProfessional,scientificandtechnicalAdministrationandsupportservicesPublicadministrationanddefenceCompulsorysocialsecurityEducationHumanHealthandSocialWorkArtsEntertainmentandRecreationOtherserviceactivitiesActivitiesofhouseholdsasemployers;undifferentiatedgoodsandservicesproducingforhouseholdsforownuseActivitiesofextraterritorialorganisationsandbodies
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5. Whatisyourwebsiteaddress?
6. Whatisthesizeofyourorganisation?BasedontheEUdefinitionsofMicro(<10employees,<€2mturnover),Small(<50employees,<€10mturnover),Medium(<250employees,<€50mturnover)orLarge.
7. Howmanystaffarehomeworkers?Homeworkersarestaffwhosemainworklocationistheirhomeaddressandwhoworkthereforthemajorityoftheirtime.Thisdoesnotincludeofficeworkerswhooccasionallyworkathomeorwhentravelling.
ScopeofAssessment
Pleasebrieflydescribetheelementsofyourorganisationwhichyouwanttocertifytothisaccreditation.Thescopeshouldbeeitherthewholeorganisationoranorganisationalsub-unit(forexample,theUKoperationofamultinationalcompany).Allcomputers,laptops,servers,mobilephones,tabletsandfirewalls/routersthatcanaccesstheinternetandareusedbythisorganisationorsub-unittoaccessbusinessinformationshouldbeconsidered"in-scope".Alllocationsthatareownedoroperatedbythisorganisationorsub-unit,whetherintheUKorinternationallyshouldbeconsidered"in-scope"8. Doesthescopeofthisassessmentcoveryourwholeorganisation?Pleasenote:YourorganisationisonlyeligibleforfreeCyberInsuranceifyourassessmentcoversyourwholecompany,ifyouanswer"No"tothisquestionyouwillnotbeinvitedtoapplyforinsurance.
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9. Ifitisnotthewholeorganisation,thenwhatisthescopedescriptionyouwouldliketoappearonyourcertificateandwebsite?
10. Pleasedescribethegeographicallocationsofyourbusinesswhichareinthescopeofthisassessment.
11. Pleasedescribeallequipmentwhichisincludedinthescopeofthisassessment(pleaseincludedetailsoflaptops,computers,servers,mobilephonesandtablets).Alllaptops,computers,serversandmobiledevicesthatcanaccessbusinessdataandhaveaccesstotheinternetmustbeincludedinthescopeoftheassessment.
12. Pleasedescribethenetworksthatwillbeinthescopeforthisassessment(suchasofficenetwork,homeofficesandfirewalls).
13. Whoisresponsibleformanagingtheinformationsystemsinthescopeofthisassessment?
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OfficeFirewallsandInternetGateways
Firewallisthegenericnameforsoftwareorhardwarewhichprovidestechnicalprotectionbetweenyoursystemsandtheoutsideworld.Therewillbeafirewallwithinyourinternetrouter.CommoninternetroutersareBTHomeHub,VirginMediaHuborSkyHub.Yourorganisationmayalsohavesetupaseparatehardwarefirewalldevicebetweenyournetworkandtheinternet.Firewallsarepowerfuldevicesandneedtobeconfiguredcorrectlytoprovideeffectivesecurity.Questionsinthissectionapplyto:HardwareFirewalldevices,Routers,ComputersandLaptopsonly.14. Doyouhavefirewallsattheboundarybetweenyourorganisationsinternalnetworksandtheinternet?Youshouldhavefirewallsinplacebetweenyourofficenetworkandtheinternet.Youshouldalsohavefirewallsinplaceforhome-basedworkers,ifthoseusersarenotusingaVirtualPrivateNetwork(VPN)connectedtoyourofficenetwork.Remembermostinternet-routerscontainafirewall.
15. Whenyoufirstreceiveaninternetrouterorhardwarefirewalldeviceitwillhavehadadefaultpasswordonit.Hasthisinitialpasswordbeenchangedonallsuchdevices?
16. Isthenewpasswordonallyourinternetroutersorhardwarefirewalldevicesatleast8charactersinlengthanddifficulttoguess?Apasswordthatisdifficulttoguesswillnotbemadeupofcommonorpredictablewordssuchas"password"or"admin",orincludepredictablenumbersequencessuchas"12345".
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17. Doyouchangethepasswordwhenyoubelieveitmayhavebeencompromised?
18. Doyouhaveanyservicesenabledthatareaccessibleexternallyfromyourinternetroutersorhardwarefirewalldevicesforwhichyoudonothaveadocumentedbusinesscase?Attimesyourfirewallmaybeconfiguredtoallowasystemontheinsidetobecomeaccessiblefromtheinternet(suchasaserveroravideoconferencingunit).Thisissometimesreferredtoas"openingaport".Youneedtoshowabusinesscasefordoingthisbecauseitcanpresentsecurityrisks.Ifyouhavenotenabledanyservices,answer"No".
19. Ifyestoabove,doyouhaveaprocesstoensuretheyaredisabledinatimelymannerwhentheyarenolongerrequired?
20. Haveyouconfiguredyourinternetroutersorhardwarefirewalldevicessothattheyblockallotherservicesfrombeingadvertisedtotheinternet?
Bydefault,mostfirewallsblockallservicesfrominsidethenetworkfrombeingaccessedfromtheinternet,butyouneedtocheckyourfirewallsettings.
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21. Areyourinternetroutersorhardwarefirewallsconfiguredtoallowaccesstotheirconfigurationsettingsovertheinternet?
Sometimesorganisationsconfiguretheirfirewalltoallowotherpeople(suchasanITsupportcompany)tochangethesettingsviatheinternet.IfyouhavenotsetupyourfirewallstobeaccessibletopeopleoutsideyourorganisationsoryourdeviceconfigurationsettingsareonlyaccessibleviaaVPNconnection,thenanswer"no"tothisquestion.
22. Ifyes,isthereadocumentedbusinessrequirementforthisaccess?
23. Ifyes,istheaccesstothesettingsprotectedbyeithertwo-factorauthenticationorbyonlyallowingtrustedIPaddressestoaccessthesettings?
24. Doyouhavesoftwarefirewallsenabledonallofyourcomputersandlaptops?YoucancheckthissettingonMaclaptopsintheSecurity&PrivacysectionofSystemPreferences.OnWindowslaptopsyoucancheckthisbygoingtoSettingsorControlPanelandsearchingfor"windowsfirewall".
25. Ifno,isthisbecausesoftwarefirewallsarenotcommonlyavailablefortheoperatingsystemyouareusing?
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SecureConfiguration
Computersareoftennotsecureupondefaultinstallation.An‘out-of-the-box’set-upcanoftenincludeanadministrativeaccountwithastandard,publiclyknowndefaultpassword,one orormoreunnecessaryuseraccountsenabled(sometimeswithspecialaccessprivileges)andpre-installedbutunnecessaryapplicationsorservices.Allofthesepresentsecurityrisks.
Questionsinthissectionapplyoperatingsystemsandapplicationsrunningon:Servers,Computers,Laptops,TabletsandMobilePhones.
26. Whereyouareabletodoso,haveyouremovedordisabledallthesoftwarethatyoudonotuseonyourlaptops,computers,servers,tabletsandmobilephones?Thisincludesapplications,systemutilitiesandnetworkservices.
27. Haveyouensuredthatallyourlaptops,computers,servers,tabletsandmobiledevicesonlycontainnecessaryuseraccountsthatareregularlyusedinthecourseofyourbusiness?
28. Haveyouchangedthedefaultpasswordforalluserandadministratoraccountsonallyourlaptops,computers,servers,tabletsandsmartphonestoanon-guessablepasswordof8charactersormore?
29. Doallyourusersandadministratorsusepasswordsofatleast8characters?Astrongpasswordtypicallyisamixtureofatleast8characters,numbersandsymbols,thelongerthebetter.
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30. Doyourunsoftwarethatprovidessensitiveorcriticalinformation(thatshouldn'tbemadepublic)tointernet-basedusers?
31. Ifyes,doyouensureallusersoftheseservicesuseapasswordofatleast8charactersandthatyoursystemsdonotrestrictthelengthofthepassword?
32. Ifyes,doyouensurethatyouchangepasswordsifyoubelievethattheyhavebeencompromised?
33. Ifyes,areyoursystemssettolockoutaftertenorfewerunsuccessfulloginattempts,orlimitthenumberofloginattemptstonomorethantenwithinfiveminutes?
34. Ifyes,doyouhaveapasswordpolicythatguidesallyourusers?Thepasswordpolicymustinclude:guidanceonhowtochoosenon-guessablepasswords,nottousethesamepasswordformultipleaccounts,whichpasswordsmaybewrittendownandwheretheycanbestored,andiftheymayuseapasswordmanager.
35. Is"auto-run"or"auto-play"disabledonallofyoursystems?ThisisasettingwhichautomaticallyrunssoftwareonaDVDormemorystick.Youcandisable"auto-run"or"auto-play"throughcontrolpanel/systempreferences.
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SoftwarePatchingToprotectyourorganisation,youshouldensurethatyoursoftwareisalwaysup-to-datewiththelatestupdatesor“patches”.If,onanyofyourin-scopedevices,youareusinganoperatingsystemwhichisnolongersupported,e.g.MicrosoftWindowsXPormacOSMountainLion,andyouarenotbeingprovidedwithupdatesfromanotherreliablesource,thenyouwillnotbeawardedcertification.Mobilephonesandtabletsarein-scopeandmustalsouseanoperatingsystemthatisstillsupportedbythemanufacturer.Questionsinthissectionapplyto:Servers,Computers,Laptops,Tablets,MobilePhones,RoutersandFirewalls.36. Arealloperatingsystemsandfirmwareonyourdevicessupportedbyasupplierthatproducesregularfixesforanysecurityproblems?
37. Areallapplicationsonyourdevicessupportedbyasupplierthatproducesregularfixesforanysecurityproblems?
38. Isallsoftwarelicensedinaccordancewiththepublisher’srecommendations?
39. Areallhigh-riskorcriticalsecurityupdatesforoperatingsystemsandfirmwareinstalledwithin14daysofrelease?
40. Areallhigh-riskorcriticalsecurityupdatesforapplications(includinganyassociatedfilesandanypluginssuchasAdobeFlash)installedwithin14daysofrelease?
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41. Haveyouremovedanyapplicationsonyourdevicesthatarenolongersupportedandnolongerreceivedregularfixesforsecurityproblems?
UserAccountsItisimportanttoonlygiveusersaccesstotheresourcesanddatanecessaryfortheirroles,andnomore.Allusersneedtohaveuniqueaccountsandshouldnotbecarryingoutday-to-daytaskssuchasinvoicingordealingwithe-mailwhilstloggedonasauserwithadministratorprivilegeswhichallowsignificantchangestothewayyourcomputersystemswork.Questionsinthissectionapplyto:Servers,Computers,Laptops,TabletsandMobilePhones.42. Areusersonlyprovidedwithuseraccountsafteraprocesshasbeenfollowedtoapprovetheircreation?
43. Canyouonlyaccesslaptops,computersandserversinyourorganisation(andtheapplicationstheycontain)byenteringauniqueusernameandpassword?
44. Haveyoudeleted,ordisabled,anyaccountsforstaffwhoarenolongerwithyourorganisation?Whenanindividualleavesyourorganisation,youneedtostopthemaccessinganyofyoursystems.
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45. Doyouensurethatstaffonlyhavetheprivilegesthattheyneedtodotheircurrentjob?Whenastaffmemberchangesjobroleyoumayalsoneedtochangetheiraccessprivileges.
AdministrativeAccounts
Useraccountswithspecialaccessprivileges(e.g.administrativeaccounts)typicallyhavethegreatestlevelofaccesstoinformation,applicationsandcomputers.Whentheseprivilegedaccountsareaccessedbyattackerstheycancausethemostamountofdamagebecausetheycanusuallyperformactionssuchasinstallmalicioussoftwareandmakechanges.Specialaccessincludesprivilegesoverandabovethoseofnormalusers.Itisnotacceptabletoworkonday-to-daybasisinaprivileged“administrator”mode.Questionsinthissectionapplyto:Servers,Computers,Laptops,TabletsandMobilePhones.46. Doyouhaveaformalprocessforgivingsomeoneaccesstosystemsatan“administrator”level?
47. Doyouensurethatstaffonlyuseadministratoraccountstocarryoutadministrativeactivities(suchasinstallingsoftwareormakingconfigurationchanges)?
48. Doyouensurethatadministratoraccountsarenotusedforaccessingemailorwebbrowsing?’
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49. Doyouformallytrackwhichusershaveadministratoraccountsinyourorganisation?
50. Doyoureviewwhoshouldhaveadministrativeaccessonaregularbasis?
51. Haveyouenabledtwo-factorauthenticationforaccesstoalladministrativeaccounts?
52. Ifno,isthisbecausetwo-factorauthenticationisnotavailableforsomeorallofyourdevicesorsystems?
MalwareprotectionMalware(suchascomputerviruses)isgenerallyusedtostealordamageinformation.Malwareareoftenusedinconjunctionwithotherkindsofattacksuchas‘phishing’(obtaininginformationbyconfidencetrickery)andsocialnetworksites(whichcanbeminedforinformationusefultoahacker)toprovideafocussedattackonanorganisation.Anti-malwaresolutions(includinganti-virus)areavailablefromcommercialsuppliers,somefree,butusuallyascompletesoftwareandsupportpackages.Malwarearecontinuallyevolving,soitisimportantthatthesupplierincludesbothmalwaresignaturesandheuristicdetectionfacilitieswhichareupdatedasfrequentlyaspossible.Anti-malwareproductscanalsohelpconfirmwhetherwebsitesyouvisitaremalicious.Questionsinthissectionapplyto:Computers,Laptops,TabletsandMobilePhones.
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53. Areallofyourcomputers,laptops,tabletsandmobilephonesprotectedfrommalwarebyeither
A-havinganti-malwaresoftwareinstalled,B-limitinginstallationofapplicationstoanapprovedset(ieusinganAppStoreorapplicationwhitelisting)orC-applicationsandboxing(iebyusingavirtualmachine)?
ItisusuallyeasiesttoprotectcomputersandlaptopsfrommalwarebyusingA.TabletsandmobilephonesareusuallyprotectedusingB.Applicationsandboxing(optionC)isawayofrunninganapplicationinasecuremannerthatblockstheapplicationfromaccessingmanyoftheusualfunctionsofthecomputer,suchasitsdata,itsperipheralsandthenetwork.
54. IfOptionA:Whereyouhaveanti-malwaresoftwareinstalled,isitsettoupdatedailyandscanfilesautomaticallyuponaccess?Thisisusuallythedefaultsettingforanti-malwaresoftware.
55. IfOptionA:Whereyouhaveanti-malwaresoftwareinstalled,isitsettoscanwebpagesyouvisitandwarnyouaboutaccessingmaliciouswebsites?
56. IfOptionB:Whereyouuseanapp-storeorapplicationsigning,areusersrestrictedfrominstallingunsignedapplications?Bydefault,mostmobilephonesandtabletsdonotallowyoutoinstallunsignedapplications.Usuallyyouhaveto"root"or"jailbreak"adevicetoallowunsignedapplications.
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57. IfOptionB:Whereyouuseanapp-storeorapplicationsigning,doyouensurethatusersonlyinstallapplicationsthathavebeenapprovedbyyourorganisationanddoyoudocumentthislistofapprovedapplications?
58. IfOptionC:Whereyouuseapplicationsandboxing,doyouensurethatapplicationswithinthesandboxareunabletoaccessdatastores,sensitiveperipheralsandyourlocalnetwork?Ifyouareusingavirtualmachinetosandboxapplications,youcanusuallysetthesesettingswithintheconfigurationoptionsofthevirtualmachinesoftware.
InsuranceAllorganisationswithaheadofficedomiciledintheUKthathavethewholecompanyinscopeandaturnoverof<£20mgetautomaticcyberinsuranceiftheyachieveCyberEssentialscertification.Thecostofthisisincludedintheassessmentpackagebutyoucanoptoutoftheinsuranceelementifyouchoose.Thiswillnotchangethepriceoftheassessmentpackage.Ifyouwanttheinsurancethenwedoneedtoasksomeadditionalquestionsandtheseanswerswillbeforwardedtothebroker.TheanswerstothesequestionswillnotaffecttheresultofyourCyberEssentialsassessment.59. IsyourheadofficedomiciledintheUKandisyourgrossannualturnoverlessthan£20m?Theanswertothisquestionisjustforinformationand,ifyouareeligiblefortheinsuranceandoptin,willbepassedtotheInsuranceBrokerinassociationwiththeCyberInsuranceyouwillreceiveatcertification.
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Ifyouhaveanswered"yes"tothelastquestion,thenyourcompanyiseligiblefortheincludedcyberinsuranceifyougaincertification.Thecostoftheinsuranceisincludedinthecostoftheassessment.60. Doyouwanttoacceptthiscyberinsurance?Theanswertothisquestionisjustforinformationand,ifyouareeligiblefortheinsuranceandoptin,willbepassedtotheInsuranceBrokerinassociationwiththeCyberInsuranceyouwillreceiveatcertification.
61. Whatisyourtotalgrossrevenue?Youonlyneedtoanswerthisquestionifyouaretakingtheinsurance.TheanswertothisquestionisjustforinformationandwillbepassedtotheInsuranceBrokerinassociationwiththeCyberInsuranceyouwillreceiveatcertification.
62. Isthecompanyoritssubsidiariesanyofthefollowing:medical,callcentre,telemarketing,dataprocessing(outsourcers),internetserviceprovider,telecommunicationsoranorganisationregulatedbytheFCA?Youonlyneedtoanswerthisquestionifyouaretakingtheinsurance.TheanswertothisquestionisjustforinformationandwillbepassedtotheInsuranceBrokerinassociationwiththeCyberInsuranceyouwillreceiveatcertification.
63. DoesthecompanyhaveanydomiciledoperationorderivedrevenuefromtheterritoryorjurisdictionofCanadaand/orUSA?Youonlyneedtoanswerthisquestionifyouaretakingtheinsurance.TheanswertothisquestionisjustforinformationandwillbepassedtotheInsuranceBrokerinassociationwiththeCyberInsuranceyouwillreceiveatcertification.
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64. Whatistheorganisationemailcontactfortheinsurancedocuments?Youonlyneedtoanswerthisquestionifyouaretakingtheinsurance.TheanswertothisquestionwillbepassedtotheInsuranceBrokerinassociationwiththeCyberInsuranceyouwillreceiveatcertificationandtheywillusethistocontactyouwithyourinsurancedocumentsandrenewalinformation.
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