TAKE FIVETAKE FIVE

D e c e m b e r 2 0 1 4

Top Ten Ways to Survive the Holiday Season! Find them throughout the Newsletter!

This can be a crazy time of year! Parties, shopping, baking, concerts, cleaning and oh yeah—we have jobs!! Throughout the newsletter you will find the top ten ways to get you through.

Getting to Know Our

President & CEO 2

Food Services

Team Serving Up

Improvements

3

Workplace Injuries

within FHHR 4

Clinical Engineering

Contributes to New

Canadian Standards

4

FHHR Volunteers at

Festival of Trees 5

FHHR Employee

Volunteers in Peru 5

This is Who We Are 6

Getting to Know Our

Directors 8

Surviving Change:

How Are You

Holding Up?

10

Employee Capital

Campaign 10

Global Corporate

Challenge: A 100

Day Journey

‘Around the World”

11

Advanced Cardiac

Life Support Class 11

Employee Lifestyles

Committee 12

INSIDE THIS ISSUE:

New Regional Hospital Update

WORK AT THE SITE: Work continues to progress on-site. Patient areas on the North side of the building on Level 3 (Women’s Health, Surgery, and Paediatrics) are nearing completion with walls painted, flooring laid, and ceiling tiles and lights installed. Level 2 patient areas (Medicine, ICU, Mental Health Inpatient) are slated to finish early in the new year, followed by the Universal Care Unit in March. On the South side of the building, work is nearly complete in several areas including the Mental Health Outpatient area, Human Resources, Administration, and Patient Education. Work continues around the testing, evaluation and selection of equipment, furnishings and furniture. We are relying on input from representatives from each area to make sure we’re making the best decisions for the benefit of patients and staff.

MOVE PLAN UPDATE: We have engaged the services of a moving consultant to help develop the detailed plan for the actual move. While a date has not yet been set for the move, we are targeting the late summer window and we anticipate finalizing a move date early in the new year. Significant numbers of staff have been and will continue to be involved in finalizing the move plan including being a part of identifying the equipment from each area that will be coming to the new hospital.

MOUNTAIN OF WORK ACCOMPLISHED AND MORE TO GO: With all the changes underway it is easy to lose sight of just how much has been accomplished in the last couple of years as we’ve been preparing to work in our new building. With the support

of our maintenance, housekeeping, IT and KPO staff, teams have done significant work through many of our departments at MJUH including the ER, the Laboratory, Nutrition and Food Services, Medicine, ICU, Surgery Units and Day Surgery, along with Home Care and Mental Health and Addictions. Important steps have been taken in each of these areas as they have

worked to help prepare for our transition. More work lies ahead in the coming months but let's not lose sight of the significant amount of work that has been accomplished already!

Level 2, MHAS Inpatient Unit

Level 3, Paediatrics Corridor

Photo Taken December 3, 2014

Page 2 T AK E F IVE

Cheryl has had a 40-year career in healthcare. After beginning her nursing career as a community health nurse, she has held several administrative positions and has been the President & CEO of Five Hills Health Region since 2008.

What brought you to Five Hills? I was raised in Fife Lake and graduated at Rockglen High School. Following that I went to the University of Saskatchewan, College of Nursing. In my fourth year I was fortunate to receive a bursary through the VON (Victorian Order of Nurses) which had a guarantee of employment attached to it. I indicated that Ontario would be my preference for location but I was placed in Moose Jaw. I thought I would only be here for one year but I met my husband Doug during that year and the rest is history! We raised our family here and have never thought of leaving.

When I look at my career I feel so fortunate. There were so many doors that opened during my career, it’s almost overwhelming. My career path wasn’t a plan I had laid out; it was about walking through the doors that opened.

What do you think are the most important personal skills someone must have to be a successful leader? What comes to mind for me is what I frame around values-based leadership. For me it’s really about understand-ing the values that are important to me as a leader and to the organization. Its also about understanding that when we feel uncomfortable in a situation we need to recognize that usually it’s because values are in conflict.

In addition to a high level of job competence, some other important skills would be strong communications, showing passion and commitment, bringing enthusiasm, being present, not just in body but in all aspects so that you’re really listening to understand. Respect, honesty, authenticity, trustworthiness, accountability, and transparency: those are all very important to me.

As the leader of a large organization, what are the things that excite you and what are the things that keep you awake at night? I think it’s a calling to be in healthcare and we are really given an opportunity to make a positive difference in those entrusted to our care. Whether it’s a patient, a resident, or a client, we have that ability to make a difference. When you’ve been a part of that, it’s so rewarding.

What keeps me awake are those times where we’ve not exhibited or embraced our values in how we partner with our patients, clients, and residents.

We recently received the results of our physician and employee engagement surveys. What stuck out to you in those results? I was very pleased with the response rate. To have 50% of our employees respond is very positive. The piece that spoke to me is that we have really important work to do in our journey of capturing the minds and the hearts of our employees. I believe patients and clients will have experiences that are fulfilling and exceed expectations when they are cared for by engaged employees. Right now I’d say we do that but we aren’t consistent and I think we can get to a place where that is the consistent experience for our patients and clients.

Another thing that speaks to me is that the journey to achieve this vision requires mutual commitment between our physicians, employees and the employer. There’s lots we can do as an organization to make improvements but we can’t do it without physician and employee involvement. We need employees and physicians to inform us about how we can get to a better place.

As a CEO you see and hear about regions throughout the province. What makes Five Hills unique in that mix? What I value about the culture in Five Hills is how we quietly go about our work without trying to draw attention to ourselves. We often hear from outsiders that we need to share our work more regarding our journey and maybe we do need to do that a bit more; however I value the way people here are committed to each other and to the important work we want to advance and just quietly do go about it. It’s hard to identify the things that make us unique when this is the world we know. We do, though, consistently hear from people on the outside that there’s something pretty special about the culture here. ...continued on next page

Getting To Know Cheryl Craig President & CEO

Take 5! Favourite Movie: Beautiful Mind Favourite Book: The Clan of the Cave Bear by Jean Auel Favourite Sports Team: After the Riders, the Yankees Favourite Drink: Chai Tea Latte Favourite Food: Good Prime Rib!

10. Practice Infection Control.

Don’t wind up even further behind because you get sick. Wash your hands,

vigorously & often. Try singing Jingle Bells while you lather up! Top 10 Ways to Survive the Holiday Season

Food Services Team Serving Up Improvements

D e ce m ber 20 14 Page 3

Getting to Know Cheryl Craig Continued

How are you leading differently today than you were three to five years ago? I’ve had the good fortune to have a Board who supports my growth as a leader and as a result of that I have a leadership coach. I’ve also had opportunities to visit high performing organizations and interface with leaders in those

organizations and that has really influenced me. I continue to see leading as a learning journey and its work for me every day. I do a lot of reflection, looking at both my strengths and also the areas where I need

to intentionally work harder.

In the past when someone brought me a problem I saw it as mine to solve and today those conversations look quite different. I think in many cases people aren’t coming to me looking for me to make a decision; they’re coming to me hoping for me to hear from them about what they think is the right approach or best decision.

Being a grandparent is important to you; how does it influence the way you lead? When I think about the legacy we want to leave, being a grandparent has grounded me more than anything. It makes me look at what is important to me today and think about my role in ensuring that what I value is there for the next generation. Having healthcare is a value for us as Canadians and it’s something that if we don’t look after it, it won’t be there for future generations, at least not in the same way. It just isn’t sustainable.

On the relationship side, there’s something special about being a grandparent. In watching your children become parents and then to have that non-judgmental response from your grandkids. It doesn’t matter what your day has been like, all they see is someone they love and who loves them. And that’s just so special.

9. Sleep! Set your bedtime an hour earlier when you have the chance.

Stress is way easier to handle when you’re not exhausted. Top 10 Ways to Survive the Holiday Season

A recent Rapid Process Improvement Workshop (RPIW) in Nutrition & Food Services (NFS) at MJUH has resulted in positive changes for both patients and staff. The team of front line staff from NFS and the Surgery Unit were able to address quality and safety concerns related to patient meals and reconfigure processes in the kitchen to enable an expansion of cafeteria hours.

Prior to the RPIW, patients were ordering their food up to three days ahead of time which contributed to high degrees of waste in food being returned to the kitchen uneaten, patients being discharged prior to receiving selected meals, and it didn’t easily accommodate changes to diet orders requested by care providers. In addition, between the error-prone processes used to create patient trays in the kitchen and an unreliable communication method from the ward to the kitchen, patients at times were receiving food they did not order and in some cases, that was unsafe for them based on their dietary restrictions.

Over the course of the week the team:

Changed the meal order process so patients could choose their meal menu one meal in advance;

Developed a ‘food reference sheet’ to eliminate defects in food given to patients after meal preparations in the kitchen were complete; and

Reorganized the beltline where patient trays are created, resulting in better flow in tray production and a more reliable process. This reorganization also freed up a person from the process who was then redirected to expanding the hours of the cafeteria being available for staff and public.

Improvements have continued in the kitchen since the event and have seen cafeteria hours extended further (7:00am to 8:00pm), providing a better level of service both for patients and their families as well as staff. Additionally, the dietary team is continuing to test ways of giving patients the ability to choose the contents of their meal closer to the time they are eating. This included a trial of patient choice at the meal time, with food being plated at the patients ‘room side’. As is always the case with change, it hasn’t all been easy, so our co-workers in the kitchen should be commended for making these changes that are benefiting all of us!

Page 4 T AK E F IVE

8. Drink in Moderation. Stay safe and feel better the next day! Top 10 Ways to Survive the Holiday Season

Workplace Injuries within FHHR by Rhonice McMaster, Safety Consultant

As I sat down to prepare this article, I decided to review the time loss injuries which have occurred in 2014. Always striving to be strategic, I thought it wise to look for any trends or themes that might be emerging. As the report appeared on my computer screen, I realized I had forgotten to enter the dates to capture only this year’s time loss injuries and I was viewing a summary of all time loss incidents since January 1, 2006. I was about to correct my error and as my mouse hovered over the “close report” option, I paused. The numbers on my computer screen were staggering.

717 time loss injuries since January 1, 2006

That is an average of:

6.8 time loss injuries per month or 1.6 time loss injuries per week

Over five million dollars in compensation costs over the course of those nine years and 37,215 days lost in our workplaces due to workplace injuries. Sadly, that accounts for 140 years a worker in a full time position was out of the workplace.

I am starting to think it might be time for me to update my resume and starting knocking on some doors. I did, after all, begin in this position in 2006 – it’s not looking good.

It leaves me wondering, am I, really, responsible for the safety of our workplaces? Surely, someone should be answering for these overwhelming statistics.

Unfortunately, I am responsible for safety; everyone who works in this organization is responsible for safety, and that responsibility rests equally on all our shoulders.

So what does “everyone’s responsible” look like, in the real world?

It means we all take the time to fix those little things we see and are tempted to walk by – cleaning up the spill on the floor, returning the equipment that has been sitting in the wrong spot for two days, removing the wet floor sign that is sitting on an obviously dry floor.

It means we have the difficult conversations with ourselves and others – we remind ourselves to correct that dangerous habit we have developed and we approach our colleagues when they are risking their own health and safety.

It means that we remember the 717 individuals who reported to work alongside us one day and had their lives impacted in some way by a workplace injury. Those who were “fortunate” missed only a shift or two. Others lives were forever changed by an injury. I accept my responsibility to make the workplace safe and I need and want your shared responsibility. Let’s start right now, let’s reduce injuries. Let us create a safe place to work, a place where injuries are the past and a safe workplace is the present and the future.

Your future, your safety.

FHHR Clinical Engineering Contributes to New Canadian Standards

FHHR Biomedical Engineering Technologist, Marc d’Entremont, recently participated on a national committee updating the Canadian Clinical Engineering Standards of Practice (CESOP). Although this was over and above his regular work, the extra effort was worth it for Marc to be a part of shaping standards in this rapidly changing field. “Many Clinical Engineering departments use the CESOP as a framework for their departmental policies so I’m proud to know that my work on the CESOP will affect the way Clinical Engineering departments provide service to their institutions.”

VP of Environmental Services, Jim Allen, agrees about the importance of this work. “Having representation from smaller organizations like ours on these national committees ensures that these standards are applicable and that they don’t discount the limitations dictated by our size. So thanks to the work Marc and his colleagues have done, we have a tool we can use to shape our program to best support the safe use of technology in our organization.” We agree – Nice work Marc!

D e ce m ber 20 14 Page 5

FHHR Volunteers at MJ Health Foundation’s Festival of Trees

FHHR Employee Volunteers in Cusco, Peru

The Moose Jaw Health Foundation’s 23rd “Romance Me” themed Festival of Trees was attended by 457 community members at the Heritage Inn. The event raised more than $279,970 to be put towards the Capital Equipment Campaign.

An event of this magnitude takes months of planning by the Festival Committee along with many hours of volunteer time to decorate, display and execute the auction, bar service and ensuring an unforgettable evening is had by those who attend. We are so proud that our region has such dedicated staff and community members who ensure

this event runs smoothly.

1200 hours were volunteered by 40 volunteers to coordinate the evening’s events over a 72 hour period. 94% of these volunteers were FHHR staff and their families.

7. Let it Go! Let go of your need for perfection.

Perfect gifts or meals or experiences are not what really matter.

Give it your best - don’t try to achieve perfection. Top 10 Ways to Survive the Holiday Season

6. Be Kind to One Another.

Did someone snap at you or give you an inappropriate response? Remember that

Christmas is not a joyous season for everyone. Cut them some slack. Top 10 Ways to Survive the Holiday Season

Kelli Russill a Registered Nurse at Ross Payant Nursing Home in Assiniboia, had always had a dream to volunteer abroad, and this dream became a reality when she used her medical experience to volunteer in various hospitals and clinics this past October in Cusco, Peru. Kelli shares her experience with us here...

“I was exposed to third world health care standards as well as a vast population of extremely sick individuals. As a health care provider in a country where high medical standards are held and such things as technology and wealth are in abundance, I quickly became aware of the various things in my nursing practice that I take for granted. Such things as medical supplies, personal protective equipment (PPE), sanitary working environments and access to resources are simple aspects of my nursing practice, and I did not realize how the lack of these things can affect the care individuals receive. There is no describing the negative

impact that the lack of resources and education has on their health care system, which I was able to experience firsthand. I felt extremely proud and accomplished to share my medical knowledge and expertise, and was a valuable asset to their healthcare team.

As our time of volunteering was coming to an end, we volunteers decided to go out and buy the clinic some basic supplies such as gloves, gowns, gauze, a blood pressure cuff and stethoscopes. The look on the employees faces when we delivered these various items was something I will never forget. This was a life changing experience and provided with me with a whole new perspective on how fortunate I am to be a health care provider in Canada. I would highly recommend this experience to health care providers as it was not only an eye opening experience, but it was also exceptionally humbling.”

Page 6 T AK E F IVE

In an organization like ours, it’s easy to be very familiar with our co-workers but to have little awareness of individuals outside

our immediate circle. Most of us will look at these pages and our first response will be to scan for faces we recognize, and of

course that’s great. But push past that and read about people you’re not familiar with. We’re confident that you’ll reach the

same conclusion we have – we’re surrounded by a lot of really talented individuals who are exceptionally committed to the

people they serve, regardless of vocation.

This is Who We Are! This is Who We Are!

Dr. Alexander Francois Louw

Anaesthesiologist, MJUH

What gives you a sense of satisfaction in your work?

Anaesthesia is about maintaining the delicate physiological balance of life during the challenging event of surgery, often in the presence of an acute condition and chronic background disease. Anaesthesia is

close to the basic sciences like physiology and physics and we rub shoulders with most medical disciplines, therefore our work is never boring. Using our knowledge and experience to positively influence outcomes becomes an art that continues to challenge and fascinate. What gives me satisfaction is when I can give a human face to a harsh clinical situation by either spending extra time explaining the situation better or a sympathetic approach, showing empathy. It is

rewarding to know that we can make a difference to alleviate the anguish, pain and fear of the patients and their family.

Mandy Pollock

Community Care Coordinator, Access Centre

When do you feel the work you do has made a difference? The days I feel most like what I do makes a difference are the

days when I meet with a client and or family who was not previously aware of community support services they could

access. That first contact with a family who was struggling and has now realized “help” is available is often a very gratifying experience. The joy on their face and the sense of relief you can feel in the air makes what we do matter. Community Care Services allow families to thrive in the community. We all deserve to feel supported and allowed the opportunity to thrive in our home environment with the support of our community. When you meet a family who

you know their lives will truly be changed by the services we can provide that makes our job matter. Whether it is something as simple as assistance with a bath from a Home Care Community Care Assistant for a client at risk for falls or a much needed facility respite for a caregiver who may be near a breaking point. Knowing that I can help to arrange support for these families makes me feel that what I do makes a difference.

Colette Krawczyk

Storesperson, Material Management, MJUH

In your retirement, what memories will you take with you from FHHR? The most memorable moments will be all the laughs we had over the years with co-workers in Central Sterile Supply, the OR and Materials Management. A lot of these co-workers turned into true

friends whom I will cherish forever!

D e ce m ber 20 14 Page 7

Jackie Wolfe

Nurse B, Facility Coordinator, Grasslands Health Centre

What gives you a sense of satisfaction in your work? I have been nursing for 30.5 years, mainly in long term care at GHC. Over the years, I have met many elderly people and their families and have grown to know some of them very well. Many of our residents

don't always have family close by so it gives me a chance to act as the liaison and make sure that needs are met on both sides. Included in this role is the ability to pass on new information and training to the nursing staff. In doing this, the resident and family feels comfortable with the care they receive from their caregivers. My satisfaction comes from the "Thank Yous", the smiles and the statements of "When I need a nursing home, I want to come to GHC"

that the residents family and friends give us. My position turned out to be the most challenging and satisfying career choice I could have made!

Miranda MacNeil

Registered Cardiology Technologist, Respiratory Therapy, MJUH

When keeps me doing the work I do? What other profession allows for such variety and excitement!? I love that each person/situation is individual and like a puzzle. The end results aren’t always happy endings, however, when the

positive experiences exceed the negative, you feel fulfilled. My job is very rewarding!

Alice Trusty

Registered Nurse, Paediatrics, MJUH

What gives you a sense of satisfaction in your work? I have worked on the paediatrics ward for 37 years. I feel that I have been a valued staff member on our unit. I know my opinions and concerns are valued by my coworkers and the

paediatricians. Some of my greatest moments of satisfaction are knowing that I have taught some of my knowledge gained during those 37 years to my coworkers, staff I have orientated and students I have had the opportunity to preceptor. I pray that I have left a legacy to my fellow staff members.

When I retire at the end of November, I know I will miss the camaraderie with my coworkers and the fun we have had on and off the unit. I will miss decorating the ward for Christmas and other holidays. These decorations give excitement and enjoyment to our kids, their families and to the staff. Just looking at the ward at night with all the Christmas lights around the desk and on the trees, gives me a sense of pride in our unit, who we are and what we go

as health care providers.

Chris Croisetiere

Maintenance, Lafleche Health Centre

What keeps you doing the work you do? Definitely the team I am privileged to be part of at FHHR, from co-workers to management I have never been part of an organization with so many positive and caring people. It makes coming to work an

absolute pleasure.

Page 8 T AK E F IVE

In your role within FHHR, who and what are you responsible for? I’m responsible for Home Care South RNs, LPNs, CCAs and Assessor/Coordinators.

How did you end up in your current position – what brought you to Five Hills and how did you end up in a leadership role? I started work in 1975 – General Duty Nurse at AUH. I moved away for a few years (1978-1981) and returned to Assiniboia – worked RPNH and Home Care. I went back to AUH in 1985. With formation of Districts in the early 1990s I worked on pilot project and became the first OOS Case Manager for South Country Health District. OOS duties expanded from there. I had various OOS roles throughout the south and have spent last seven years in my current position.

What is your biggest fear as a leader? I will make a decision that doesn’t put the client/customer first.

What advice would you give someone considering going into a leadership position for the first time? Keep the client/customer first. Treat everyone fairly and honestly. Remember that everyone is unique and brings something special to the team.

What are three words that describe YOU? Hard working, honest, and straight forward

Which historical figures or celebrities would you invite to a dinner party and why? Martin Luther King, Abe Lincoln – both fought for everyone to be treated fairly and equally.

Getting To Know Betty Peterson Director, Client Services Home Care South

Take 5! Favourite Movie: Pay It Forward Favourite Book: Murder/Mystery books—love most fiction Favourite Sports Team: Any sport/activity my grandchildren play on Favourite Drink: Coffee Favourite Food: Chocolate

In your role within FHHR, who and what are you responsible for? I am responsible for Diagnostic Imaging and Laboratory Services.

How did you end up in your current position – what brought you to Five Hills and how did you end up in a leadership role? I am a born and raised Moose Javian and returned home after going to school in Saskatoon. I started at MJUH as a Medical Radiation Technologist and was privileged enough to be able to be part of bringing Mammography Services to Moose Jaw. I worked in Mammo for many years as well as general X-ray, and did a very short stint in CT. I became the Direc-tor of Diagnostic Imaging almost five years ago and have had the opportunity to work on new hospital planning and obtain my Lean Leadership Certification as well as participate in the Saskatchewan Healthcare Leadership Program.

What is your biggest fear as a leader? I don’t see it as a fear but rather as a challenge to lead through the monumental change that we as a region and a province are going through. When you view change as a challenge rather than a fear it becomes an opportunity for growth both personally and as an organization.

What advice would you give someone considering going into a leadership position for the first time? Don’t be too hard on yourself and ask for help if you need it! There are so many wonderful people in FHHR to work with and everyone is always willing to lend a hand.

What are three words that describe YOU? Fun-loving, loyal, dedicated

Which historical figures or celebrities would you invite to a dinner party and why? Pope Francis because of his warmth, compassion and vision for the Roman Catholic Church. Bill Clinton because he is a

self-admitted, flawed man who is still a great leader. Then I would sit back and watch and learn from the two of them as they have a conversation.

Getting To Know Patti Shirkey Regional Director, Diagnostics

Take 5! Favourite Movie: Watching ‘Christmas Vacation” with Darcy Wood every year for 20 years. Favourite Book: The Rosie Project Favourite Sports Team: Riders—of course! Favourite Drink: Starbucks Caramel Macchiato Favourite Food: Anything with cream cheese as an ingredient

D e ce m ber 20 14 Page 9

In your role within FHHR, who and what are you responsible for? Effective and efficient management of the Hospital's OR and Recovery Room, focusing on providing quality care in a positive work environment.

How did you end up in your current position – what brought you to Five Hills and how did you end up in a leadership role? I’m originally from Regina, I started off as an EMT. I moved on to completing my BSc of Nursing through the University of Victoria. I moved back to Saskatchewan, specifically Swift Current. I started working in the OR there, and completed my Preoperative Nursing course through SIAST. I moved back to Regina to be the manager of a private outpatient surgical centre. The opportunity to come to Five Hills presented itself and I was very interested in being part of the change and a new hospital.

What is your biggest fear as a leader? Our new hospital is bringing a lot of change for the team. It’s very exciting but is a lot of work to ensure we can have the smoothest transition possible.

What advice would you give someone considering going into a leadership position for the first time? Be genuine and listen.

What are three words that describe YOU? Some may call me slightly introverted, calm, and patient.

Which historical figures or celebrities would you invite to a dinner party and why? Russell Wilson, Neil deGrasse Tyson, David Letterman and Chris Hadfield. Seems like a good group, would be a fun night.

Getting To Know Matt Van Nus Director, OR and Recovery

Take 5! Favourite Movie: Office Space Favourite Book: The Rum Diary Favourite Sports Team: Seattle Seahawks, Oregon Ducks Favourite Drink: Scotch, one ice cube Favourite Food: Breakfast

In your role within FHHR, who and what are you responsible for? Payroll & Benefits office which includes 5 employees. Payroll is responsible for ensuring employees are paid in a timely manner and also ensuring employees are notified and enrolled in benefits once they qualify. We are also responsible for ensuring payroll is processed in accordance with Canada Revenue, provincial government and collective agreement guidelines.

How did you end up in your current position – what brought you to Five Hills and how did you end up in a leadership role? I started in Accounts Payable as the temporary Finance Officer. Six months later an opening came up in the Payroll office. I had always worked in Accounts Payable in my previous jobs so was apprehensive about taking the position in Payroll as it was a big change. I have found payroll to be very challenging. There is a sense of accomplishment when I am able to assist employees with problems with their pay or assisting them when issues arise with benefits. I worked as the Payroll & Benefits Officer for ten years then became the Manager when the previous incumbent retired in 2012.

What is your biggest fear as a leader? Failing to get work accomplished. In payroll if deadlines are not met it can be a domino effect as it not only will impact our department but can impact one or more employ-ees as their pay or benefits may be affected by the work not being done in the determined deadlines.

What advice would you give someone considering going into a leadership position for the first time? Ask for assistance from others when needed, don’t go it alone. Be patient, keep the task in mind and this will help motivate you to complete the task. If a setback is encountered don’t become discouraged, recognize it as a learning opportunity.

What are three words that describe YOU? Patient, dedicated, witty

Which historical figures or celebrities would you invite to a dinner party and why? Ellen DeGeneres – she has such an upbeat personality; her humor and attitude is so infectious it would make for a very memorable dinner party.

Getting To Know Deneen Froehlich Manager, Payroll & Benefits

Take 5! Favourite Movie: Blind Side Favourite Book: No particular book; I like the VC Andrews series Favourite Sports Team: Riders Favourite Drink: Tim Horton’s Coffee Favourite Food: Any type of salad

Page 10 T AK E F IVE

We’ve been busy…… very busy…… doing great work in putting our patients first. Let’s be honest – in doing this, our progression has meant a great deal of change and there is no question - change can be tough. We are being asked to have faith in the big picture, the eventual results, and each other.

How can we find ways to take the change in a positive way? Simply, we START TALKING – not promoting the negative energies but rather the positive outcomes.

Do you understand the actual need for the change that is occurring? If not, ask.

Do you know what the benefit to our customers/patients is? If not, ask.

What’s in this for me? We’re working to make things better for our invaluable staff as well. If you don’t know – ask.

Once you know why the change is occurring, the benefits to our patients and quite possibly the benefits for you – communicate that to others – help them understand.

Bottom line: How we approach change affects how it impacts us. Try to take the change in a positive way. It’s one thing to identify a problem – it’s something else to solve it.

“The price of doing the same old thing is far higher than the price of change.” - Bill Clinton

We will be opening Saskatchewan’s newest hospital right here in our region this summer and as staff we have the opportunity and privilege to be a part of the team who will ensure that we have the best equipment and tools available to serve the roughly 1200 people who will pass through our front doors each day.

We want our new hospital to have excellent technology and equipment to support the care and treatment of our families and communities needing our help. Not only will this make the care experience better for our patients, but having the newest technology and equipment (like

Saskatchewan’s first rural MRI machine!) will assist us in recruiting and retaining top notch talent for our team.

A group of FHHR staff members have formed an Employee Campaign committee to find ways for all of us to contribute to our new hospital and provide world class care in our region. As a committee our goal is to encourage participation from all employees across the region. Every donation makes a difference and is appreciated, no matter the size.

Please watch for information and events in the coming months and join us to be a part of this exciting journey. Visit http://www.fhhr.ca/NewHospital.htm to see the current progress at the site.

Should you have any questions, please speak to any committee

member (pictured left to right) Deign Salido (Respiratory Therapy), Bobbie Goodison (Diagnostic Imaging), Ellen Griffiths (Dietary), Joyce Schick (Clinical Services), Bernie Doepker (Community Engagement), Wanda Stephenson (Payroll) and Jenn Morson (Administration) or (not pictured) Mike Amies (Respiratory Therapy), Jennifer Gibson (Finance) and Dave Serada (Pharmacy).

Employee Capital Campaign: Equipping the New Hospital

5. Eat Right. Binging or eating unhealthily won’t make you feel any

better and can actually rob you of energy! And who wants to lose

that shortbread around your waist in January?! Top 10 Ways to Survive the Holiday Season

Surviving Change: How Are You Holding Up?

By Wanda Olge, Director Workforce Planning

D e ce m ber 20 14 Page 11

4. Say NO! Consider this to be your permission to decline, refuse

and turn down those requests that are bringing you perilously close

to the precipice of insanity. Top 10 Ways to Survive the Holiday Season

3. Make a List. Don’t try to keep a schedule for 4 people or to do lists for 11 events in

your head. All smart phones have a notes or calendar app that can keep your mind

uncluttered. If you prefer paper, pick up a tiny notebook to keep you organized. Top 10 Ways to Survive the Holiday Season

Global Corporate Challenge: A 100 Day Journey “Around the World”

By the end of the 100 Day Challenge, our teams combined had burnt off:

12,843

Large Burgers

37,997

Glasses of Red Wine

24,580

Slices of Cake

Over the summer,119 employees participated in a virtual jour-ney around the world for a pilot project initiative with the Global Corporate Challenge (GCC). They worked in teams of seven and tracked their daily step count in hopes to earn virtual trophies, “travel” to new and interesting places, challenge their co-workers, and improve their health.

All of the participants did an amazing job during the 100 day challenge and the average step count was well above the tar-geted 10,000 steps/day. There was some friendly competition throughout the challenge and “The PRNs” were presented with the FHHR Employee Wellness Initiative Plaque and their GCC Medals, after landing first place after travelling a whopping 7496kms in their journey.

The PRNs (L-R) Juliet Sinclair, Darren Johnson, Karolayna Isley, Joann

Blazieko, and Cheri Statham. Missing: Kirby Sullivan and Wayne Schellenberg

Daily Steps Average: 13,056

Average Distance Travelled Per Day: 8.3KM

Total Combined Steps: 152,891,002

End of Survey Results 95% of employees reported they were more conscious of opportunities in their day to add more steps 77% of employees were exceeding the 10,000 step recommended daily activity level (vs 24% pre-GCC)

71% of employees reported that their increased activity levels had become a habit 77% reported that exercise is enjoyable having participated in the GCC

33% reported losing weight during the challenge 80% indicated they would participate in the GCC again

84% said the GCC has had a positive impact on their relationship with exercise

Advanced

Cardiac

Life

Support

Class

Dr. Hassan facilitated an Advanced Cardiac Life Support course early in the Fall for FHHR employees. All participants successfully completed the course. Pictured (back row L-R) Christa Bruneau, Dr. Soyege, Heather Kuntz, Britney Westgard, Barb Thiry, Dawn Bohlken, (front row L-R) Corinne Huculak, Colleen Bouvier, Kate Demeuleneare, Jaclyn Mazurkiewicz, Christine Printz

Register to Receive the Newsletter to your Inbox! Please register your name and home email address by emailing engagement@fhhr.ca.

2. Be in the Moment. Enjoy where you are, when you are. Put away the phone, ignore

the emails, tune out the mayhem going on in your mind. If you are taking the time to

attend a Christmas event or better yet to spend time with your family—be WITH them,

physically AND mentally. You’ll be glad you did. Top 10 Ways to Survive the Holiday Season

Remember What Matters! It’s not about the presents or

the food or the holiday.

It’s about time with family.

It’s about the freedom

to enjoy the season.

MERRY CHRISTMAS!

Top 10 Ways to Survive the Holiday Season

2014 Employee Golf Tournament Staff enjoyed a great day at the Lynbrook golf course in Moose Jaw in early September. Well, maybe the weather could have been a bit better, but everyone had a great time; only in Saskatchewan can you golf 18 holes in all four seasons. Thank you all for coming and enjoying a day with your co-workers!

The honor of displaying the “winner’s” plaque goes to (pictured L-R) April Petersen, Dr. Nishaan Cheddie, Lindsay Stewart and Leanne Rommelaere.

The “Walk Home for Christmas” challenge is nearing the end with two-thirds of the teams already across the finish line! The participation has been fantastic, with 285 staff signed up, the teams are speeding towards “Home” to ensure they are entered in the final draw for FHHR Jackets by December 20th.

In a survey completed at the beginning of November, participants reported using several methods to track their distances including using pedometers, paper &

pen, running watches, Fitbits, and apps (such as SportsTracker, RunKeeper, ZombieRun, & Nike GPS). Participants also map out their routes in their neighbourhood, use the walking track, and count the number of city blocks they walk.

The survey indicates that teams have kept their motivation high by using humor, walking during their lunch and coffee breaks, keeping a competitive spirit, encouraging one another, organizing team walks, and even paying themselves for each walk they complete! For a full summary of the survey, please visit our webpage.

Employee Lifestyles Committee

Pictured L-R: Bernie & Marcel

Doepker and Adrien Gaucher

Enjoy a safe and joyous holiday season! Merry Christmas & Happy New Year!

FREE Swim Nights Mondays 7:00 - 9:00PM, December 8 & 22, January 5 & 19, February 2 & 16, March 2, 16 & 30

FREE Walking at Yara Centre, Moose Jaw Every Thursday from now until March 26, 2015

FREE Walking at Prince of Wales Recreation Centre, Assiniboia Every Tuesday from now until March 24, 2015

Swim & walk program details can be found on our webpage.

January & February 2015 events to be announced soon!

Interested in current and upcoming events or programs? Visit the Lifestyles webpage at http://www.fhhr.ca/Lifestyles.htm.