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DAIRY PRODUCTION
A mini project report submitted in partial fulfilment for the award of degree of
MASTER OF BUSINESS ADMINISTRATION
By
PAVAN KRISHNA G
( Regd No: 13KQ1E0038 , A-SECTION )
Under the esteemed guidance of
DR.V.VENKATESWARA RAOProfessor
DEPARTMENT OF MANAGEMENT STUDIES
PACE INSTITUE OF TECHNOLOGY AND SCIENCES
(AN ISO 9001:2008 CERTIFIED INSTITUTION)
(APPROVED BY AICTE,AFFILIATED TO JNTUK,KAKINADA)
2013-2015
CERTIFICATE
This is to certify that the mini project report entitled “ongole dairy production” is a bonafide
work carried out by “pavan krishna G , Regd No: 13KQ1E0038 , A-Section” who carried
out the project under my supervision in partial fulfilment for the award of degree of Master Of
Business Administration from JNTUK, Kakinada during the academic year 2013-2014.
Signature Signature
DR.V.VENKATESWARA RAO, of candidate
PROFESSOR
.
INTRODUCTION
One must have a contemporary understand of this dynamic world to survive
or proper therein. Never in the past has the role of manager in India as crucial and
exciting as now. The ongoing economic reforms programme has created infinite
opportunities. There has been an increase in milk income gradually development have
broadened the knowledge of consumers. They have now become choosy resulting in
winners & looser at the same time winners those who monitors needs, identifies
opportunities and create value. It is the market place not the factory that
ultimately determines which company will succeed. Marketing is practiced not only by
manufacturing concern & their channel members but all kinds of individuals and
organization. No politician can get the required votes to win and no ‘ resor t ’ the
needed tour is t to f lour i sh wi thou t developing and carry ing out the
sound marketing plans. Authentic market practice is not the art of selling what you
make as much as knowing what to make. It is the art of identifying and understanding
customer’s needs and coming up with solution that satisfies them and produces riches
for firm’s profitability. As we all know, future is always uncertain. More precisely when
there is volley of brilliant competitors and each wants to be the market leader. So in the
light of intense competition satisfaction through product innovation maintaining the
standard quality their in, failing which no amount or deal of promotional
measure or scheme can compensate at length. Competitive forces have compelled the
companies to focus on specific segment of the market with frequent product innovation
and rather new products and launching thereof with greater confidence. The present
study gives special emphasis on the various strategies to be adopted by PRAKASAM
DISTRICT MILK PRODUCER COMPANY LTD. The ent i re s tudy has been
d iv ided in to chapters and further subdivided into segments from each
dealing with a separate aspect in a simple and lucid style and clarification has
been given top priority throughout the project.
OBJECTIVE OF THE STUDY
The most important objective of the project is that it is obligatory on the part of the
student of M.B.A. programme to undergo the convention of the business
administration in the partial fulfillment of M.B.A. degree besides, project
study is a sort of practical training of eight weeks thus the students are
benefited by undertaking such a study as it helps organization in overcoming
administrative, financial, marketing and other problems whatever they may be
interested in for the sake of simplicity the objectives of this study can be
classified under three heads:
PRINCIPAL OBJECTIVES
To study the Distribution process of milk.
To find out the various strategies to be adapted by PRAKASAM to counter milk
sales of Heritage in PRAKASAM DISTRICT.
To find various ways to increase Praksam milk sales in PRAKASAM DT.
To discover the various factors which hurdles people to take PRAKASAM milk.
To identify various factors which motivates people to use Prakasam milk.
To discover the main reason beyond shifting of customers from
Prakasam milk to other milk.
The other objective is to know about the customer satisfaction level associated
with the product and the customer preference level.
To increase customer satisfaction and recapture the market share by fulfilling the
customer needs.
To study the factors affecting the consumption pattern.
METHODOLOGY
COLLECTION OF DATA
The data was collected from two different sources
PRIMARY DATA:
The primary data has been collected with the help of a questionnaire, answers directly
given by PRAKASAM DT MILK PRDN COMPANY LTD. CEO & Staff.
People we met:
CMD - MR.M.SIVA RAMAIAH Garu
MARKETING DPT G.M. – A.B.MALLESWARA RAO
FINANCE DPT – MR. PARAMESWARAIAH
ESTABLISHMENT ADMIN – MR. NAGESWARA RAO
SECONDARY DATA:
Secondary data is what the researcher collects from different sources. It also helps to
get elaborate information to do the research.
Secondary data has been collected from
Internet
Company annual reports
Govt. Publications
Past Records and Files
Journals and periodicals pertaining to different brands and segments of milk.
DAIRY INDUSTRY IN INDIA
Indian dairy Industry - a profile
The Dairy Industry in India made rapid progress, particularly during the last two
decades. Today, INDIA occupies first position in milk production in the world,
surpassing the U.S. Today, India is 'The Oyster' of the global dairy industry. It offers
opportunities galore to entrepreneurs worldwide, who wish to capitalize on one of the
world's largest and fastest growing markets for milk and milk products. A bagful of
'pearls' awaits the international dairy processor in India. The Indian dairy industry is
rapidly growing, trying to keep pace with the galloping progress around the world. The
liberalization of the Indian economy beckons to MNC's and foreign investors alike. The
credit definitely goes to operation flood, which has played a key role in the development
of dairying.
The employment potential of Indian Dairy sector is substantial. This sector provides
additional income and generates job opportunities for 180 million farmer families. More
than 70% of marginal farmers and labourers maintain dairy animals to supplement their
incomes.
In India, there are 10.1 million farmers who are members of 77,000 village Dairy Co-
operative Societies, each of which is affiliated to one of 170 district and regional Co-
operative Unions, which in turn are a part of state Co-operative unions, which in turn
are apart of a state Co-operative Marketing Federation. The Co-operative sector has
contributed significantly for the success of White Revolution in India. There are more
than 97,000 milk Co-operative Societies in 264 districts.
This sector is growing at the rate of 6.5% per annum. The first large scale and
systematic breakthrough in Dairy operation milk producers union was at ANAND
(ANAND MILK UNION LIMITED) , Gujarat abbreviated to “AMUL” which in
vernacular means HIGHLY VALUABLE or “BEYOND ALL PRICES”.
INDIAN DAIRY CORPORATION (IDC):
The INDIAN DAIRY CORPORATION (IDC) was set up under companies Act on
13th Feb 1970. It is a government of India under taking. The immediate need to set up
IDC was to handle the “OPERATION FLOOD”. It became mainly a financing – cum
promotional agency of central government.
OBJECTIVES:
To promote dairy industry in the country.
To assist the state government and other organization including co-operative
societies interested in the promotion of dairy industry to meet the requirement of
milk & milk products.
To provide a package of technical inputs for enhancement of milk production.
Resettlement of city based cattle in the rural areas.
To assist in expanding the capacity and operation of existing dairies in big cities
and rural areas.
To assist development of allied industry required to meet the needs of dairy
development.
DAIRY INDUSTRY IN ANDHRA PRADESH:
The milk producers have faced a lot of problems in the process of production and
marketing of milk namely improper transport facilities, poor technology and absence
organized system of processing, marketing and pricing. It was at this context, that the
Govt. of A.P. has viewed to continue a ‘DAIRY DEVELOPMENT CORPORATION’
to safeguard the interests of milk producers and ensuring adequate supply of flush milk
at a reasonable price to the urban consumers. As a result the ‘APDDCF’’ came into the
existence on 2nd April, 1974. A.P. has an excellent potential for milk production with the
progressive farmers who are responsive to the new technology and scientific practices.
A.P. DAIRY DEVELOPMENT CO-OPERATIVE FEDERATION (APDDFC)
APDDFC was constituted on 2nd April in 1974 with an aim to implement OPERATION
FLOOD – 2 programme through active involvement of producers in organizing milk
production, procurement, processing and marketing a three – tier co-operation structure
as per the national policy of government of India. The “Three – Tier” system consists of
primary unions at district milk shed level and federation at state level. Indian Dairy
Development Corporation owns the responsibility of implementation of operation flood
programmes, which provides money assistance of up to 70% towards loans and 30% as
subsidy.
THE CO-OPERATIVE MILK PRODUCERS UNION IN A.P.:
Sri Vijaya Visakha Co-operative Milk Producers Union,Vizag.
The Godavari Co-operative Milk Producers Union, RAJAHMUNDRY.
The Krishna District Co-operative Union, VIJAYAWADA.
The Guntur District Co-operative union, VADLAMUDI.
The Prakasam District Co-operative union, ONGOLE.
The Nellore District Co-operative union, NELLORE.
The Chittoor District Co-operative union, CHITOOR.
The Cuddapah District Co-operative union, PRODDUTUR.
The Kurnool District Co-Operative union, KURNOOL.
The Nalgonda District and Co-operative Union, HYDERABAD.
Medak District and Co-operation Union, MEDAK.
COMPANY PROFILE
Prakasam Milk Producer Company Limited is a Private Company incorporated on 13 February 2013. It is classified as Indian Non-Government Company and is registered at Registrar of Companies, Hyderabad. Its authorized share capital is Rs. 30,000,000 and its paid up capital is Rs. 14,699,700.
Prakasam Milk Producer Company Limited's Annual General Meeting (AGM) was last held on 04 November 2013 and as per records from Ministry of Corporate Affairs (MCA), its balance sheet was last filed on 04 November 2013.
Prakasam Milk Producer Company Limited's Corporate Identification Number is (CIN) U15122AP2013PTC085714 and its registration number is 85714. Its registered address is ONGOLE DAIRY, KURNOOL ROAD PRAKASAM DISTRICT, ONGOLE - 523002, Andhra Pradesh INDIA.
There are 15 directors/authorized representatives of Prakasam Milk Producer Company Limited. Current status of Prakasam Milk Producer Company Limited is - Active.
Corporate Identification Number U15122AP2013PTC085714
NamePRAKASAM MILK PRODUCER COMPANY LIMITED
RoC RoC-Hyderabad
Registration Number 85714
Company Category Company limited by shares
Company Sub Category Indian Non-Government Company
Class of Company Private Company
Authorised Capital (in Rs.) 30,000,000
Paid up capital (in Rs.) 14,699,700
Number of Members(Applicable only in case of company without Share Capital)
0
Date of Incorporation 13 February 2013
Address 1 ONGOLE DAIRY, KURNOOL ROAD
Address 2 PRAKASAM DISTRICT
City ONGOLE
State Andhra Pradesh
Country INDIA
Pin 523002
Whether listed or not Unlisted
Date of Last AGM 04 November 2013
Date of Balance sheet 04 November 2013
Company Status (for eFiling) Active
WHAT IS MILK?
Milk may be defined as the whole, fresh, clean, lacteal secretion obtained by
the complete milking of one or more healthy milky animals, excluding that obtained
within 15 days before or 5 days after calving or such periods as may be necessary to
render the milk practically colostrums-free and containing the minimum prescribed
percentages of milk fat and milk-solids-not-fat. In India, the term 'milk', when
unqualified, refers to cow or buffalo milk, or a combination of the two.
CHEMICAL COMPOSITION OF MILK (%):
Sl.N
o. Species
Wat
er
Fat
Prote
in
Lacto
se
As
h
1 Cow 86.6 4.6 3.4 4.9 0.7
2 Buffalo
es 84.2 6.6 3.9 5.2 0.8
DEPARTMENTS IN PDMPCL:
1. Milk Procurement and input section.
2. Purchase Department.
3. Production Department.
4. Administration Department.
5. Finance Department.
6. Marketing Department.
7. Vertianary Department.
PRODUCTION DEPARTMENT:
Production department is the main department wherein the raw material is
converted into finished into products. At PDMPCL production department is well
planned & adequately equipped manufacturing set up where the entire necessary
infrastructure is available. The quality of the product is also dependant on the
production procedure.
In PDMPCL the raw milk is processed to form the good quality of milk.
During the processing the milk is differentiated depending on the contract of FAT &
SNF (Solids Not Fat)
The different types of milk different in quality are
TYPES OF MILK FAT SNF
Full Cream Milk 6% 9%
Toned Milk 3% 8.5%
Standardized milk 4.5% 8.5%
Full Cream Milk 6% 9%
OBJECTIVES OF THE PRODUCTION DEPARTMENT:
1. Maintain the standard quality of the product.
2. Keep the customer satisfaction by qualified products.
3. Cleanliness.
FUNCTIONS OF PRODUCTION DEPARTMENT:
1. Chilling the milk.
2. Pasteurizations of milk.
3. Package & store the milk in the stores at 4°C
FLOW CHART OF PRODUCTION PROCESS
COLLECTION OF MILK
CHILLING OF RAW MILK
CHILLED MILK STORAGE
PASTEURIZATION
STANDARDIZATION
PACKING
STORAGE
QUALITY CONTROL
Quality control is an essential and most important department for any manufacturer. Todayevery organization has efficient quality control system.Quality control is depend upon only practical (Survey Analysis and Right Procedure).In D.U.S.S. Ltd. LUCKNOW at reception point of milk from different societies (ProducersVillagers) Milk is collected and basic test are carried out quickly after cleaning it is send for further processing. Finally after pasteurization three type of milk obtain that is Full creammilk. Toned Milk, Janta Milk.Milk procedure out through some stages----------------------
1. ORGANO LEPTIC TEST – It passes through three stages this is the first type of testing milk.
Seeing Smell Testing
2. CLOT ON BOILING TEST – After testing checking is done between good and pour milk.
Formalin test Soda test Urea test Sugar test Caustic test These tests are based on c lot on boiling test
3. S.P.C. (Standard plate count) TEST – In this type of testing not more than 25000 Bacteria’s should be present in one ml
of milk.
4. CLR (Correct Lacto Meter Reading) Test – In this type of testing is done to find out quantity of water in milk.11%, 135%
should be is LATIC ACID in the milk.
5. M.B.R.T. (Methyl Blue Reduction Test) – M.B.R.T. test is done for milk pasteurization. Heating temperature should be 72 –
80Degree centigrade. Chilled temperature should be 5 degree below
6. S.N.F. Test (Solid not fat) – S.N.F. test is based on lactometer test.S.N.F.=CLR/R x .2 X fat %+.29 (this
formula is used for Big lactometer)S.N.F.=CLR/4 x .2 x 5%+.50 (this formula is used for small lactometer
CONCLUSION
Finally I have prepared a report on PRAKASAM DISTRICT MILK PRODUCTION COMPANY LTD at ONGOLE.
Here I spent my two days (Daily five hours) and had taken visit of wholeunit. I can conclude that the unit has all four departments and the superior-sub-ordinatesrelationship can be observed. In this organization the best thing co-ordination and co-operation among all departments which is very essential and makes the communicationeffective which I liked mostI think only these two secrets for the success of this organization. And Iam thinking that if these would remain as a same the day is not far away that this will become best dairy in Andhra Pradesh
I am very thankful to all officers, workers, and asst. manager who gaveme the information by spending their valuable time.