DALMx000 IP/2G/3G Installation and user instructions · 2019-02-05 · Title Installation DALMx000...

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Installation DALMx000 IP/2G/3G Confidentiality

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File name: Installation DALMx000 IP_2G_3G EN r3 Page 1 (18)

DALMx000 IP/2G/3G Installation and user instructions

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Contents

- 1 DOCUMENT INFORMATION ........................................................................................................ 3 - 1.1 Summary .............................................................................................................................. 3 - 1.2 History .................................................................................................................................. 3

- 2 DALMx000 - System description ................................................................................................. 4 - 2.1 Alarms over IP ...................................................................................................................... 6 - 2.2 SMS type alarms .................................................................................................................. 7 - 2.3 E-mail alarms ....................................................................................................................... 8

- 3 Connecting analogue alarm diallers to DALMx000 ..................................................................... 9

- 4 Specific points for connection of DALM3000/DALM5000 to fire alarm .................................... 10

- 5 DALMx000 – programming and commissioning ....................................................................... 11 - 5.1 Quick guide for programming and commissioning DALMx000 .......................................... 11 - 5.2 Operation ............................................................................................................................ 12

- 5.2.1 SIM card...................................................................................................................... 12 - 5.2.2 Programming .............................................................................................................. 12 - 5.2.3 Commissioning ........................................................................................................... 12 - 5.2.4 Status request ............................................................................................................. 13 - 5.2.5 SIM card replacement ................................................................................................. 13 - 5.2.6 Output remote control ................................................................................................. 14 - 5.2.7 Hardware replacement (resetting) .............................................................................. 14

- 6 Technical Specifications DALMx000 .......................................................................................... 15 - 6.1 Hardware ............................................................................................................................ 15

- 6.1.1 Connections ................................................................................................................ 15 - 6.1.2 DIP Switches .............................................................................................................. 16

- 6.2 LED indication .................................................................................................................... 17 - 6.3 Power supply and current consumption ............................................................................. 18 - 6.4 Approvals............................................................................................................................ 18

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1 DOCUMENT INFORMATION

1.1 Summary

Common installation manual for products DALM1000, DALM3000 and DALM5000.

1.2 History

Revision Comments Modified by / date Approved by / date

1 First version AJ/2014-09-01 FN/2014-09-01

2 Adapted to new hardware release AJ/2015-06-01 FN/2015-06-01

3 Added description for ETH2 and D+ D- AJ/2015-06-03 FN/2015-06-03

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2 DALMx000 - System description

DALMx000 is primarily used as an external dialer and/or IP converter in fire and burglar alarm systems and offers a secure transfer primarily via fixed Internet and secondarily via GPRS/3G. Alarms may usually be sent via the GPRS/3G link even in low reception conditions down to 6 (of a max 31), but during installation it is recommended that all the LEDs are lit (indicating a signal strength of 12 or more of a max 31) when checked with DIP4. DALMx000 also send SMS and/or E-mail alarms and a total of 10/12 different SMS, E-mail or IP alarm receivers can be programmed into the devices. DALMx000 has eight hardwired inputs for direct connection of alarm sensors or relay outputs from e.g. fire alarm systems, four outputs for remote control or sirens and is also equipped with ”dialer capture” functionality, meaning that DALMx000 can simulate an analogue telephone line and alarm receiver, receive alarms from existing alarm systems on SIA or Contact ID format and convert and send encrypted alarm messages via TCP/IP to alarm receiving centre(s). DALMx000 can also emulate an analogue modem and can connect to the alarm system built-in modem, for example in the GE NX Series, DSCs Power Series and Bosch 72xx and 74xx Series, for remote connection from the respective company's standard software for uploading and downloading via either fixed Internet or via GPRS/3G. Alarm notifications via TCP/IP from DALMx000 can be received by alarm receiving centers equipped with a standard SIA DC09 receiver or Dualtech's reception software IPEagleCMS (for the complete list of ARC´s, please contact Dualtech IT). The device is supplied in a plastic enclosure or with mounting panels for mounting in an existing system enclosure and is usually powered from the existing alarm system. DALMx000 can send alarms to up to 10 or 12 (DALM5000) different receivers. Each of the alarm inputs is connected independently to each other to the receiver(s) that will receive alarms upon activation of that input, the same applies to the transmitter's internal error checks, e.g. GPRS/3G errors, Ethernet error etc. Alarm transmission starts in the event of:

1. Activation of any of the hardwired inputs 2. Activation of alarm from any of the internal error checks (e.g. GPRS/3G error) 3. Activation of alarm via reception of dialed alarm notification of the Contact ID or SIA format from

connected analogue alarm dialer 4. Activation of alarm from alarm equipment connected to the DALM serial port(s)

Hardwired inputs DALMx000 has eight hardwired inputs for activation of alarm transmission. Connection is made via screw terminals for direct wire connection. Each of the inputs to be used is equipped with event codes and is connected to the desired receiver during system programming. The inputs are activated via potential free closure to or opening from system ground, depending on how they are configured during system programming.

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Integrated inputs DALMx000 has five “virtual inputs” that automatically activate in the event of different system events. Event ”Input” Event code Power supply < 10.5 VDC LowBatt 81 Internet connection error EthErr 82 GPRS/3G connection error GPRSErr 83 DALMx000 bypassed Bypass 84 Cover protection Sabotage 85 The integrated inputs are connected in the same way as the hard inputs to any receiver during system programming and can be supplied with separate delays prior to activation. GPRS Err is activated when the signal strength in the GSM network drops below level 6 (of a max 31) and remains there during the set input delay. EthErr is activated either if the connection cable is removed or if transmission of an alarm via fixed Internet fails, if the error is not reset before the programmed time delay has expired. Analogue alarm from dialer connected to ”LINE OUT” After DALMx000 has been commissioned, the device can receive normal analogue dialled alarm notifications from a dialer that is connected to screw terminal ”LINE OUT”. DALMx000 simulates a normal analogue telephone line, receives numbers dialed by the dialer and send a start tone for SIA or Contact ID. As a response to the start tone, the dialer delivers its alarm notification, which is decoded and converted by DALMx000 and sent to the alarm receiver via SMS, E-mail or TCP/IP. For alarms via TCP/IP, the following applies: If the received analogue alarm notification is of Contact ID type, the alarm is acknowledged by an acknowledgement tone to the connected dialer as soon as the acknowledgement is received from the receiver. If the received analogue alarm notification is of SIA type, the alarm is acknowledged to the dialer as soon as it is received by DALMx000. If delivery to the alarm centre then fails, output REL1 on DALMx000 is activated for of two seconds. Note The above means that output REL1 should, when connecting a SIA dialler to DALMx000, be connected to a section on the connected dialer so that a local alarm can be activated in the event of a transmission problem.

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2.1 Alarms over IP

DALMx000 is connected to the local network in the object by a standard CAT5 network cable and sends alarms via the Internet using the SOS ACCESS V4 protocol. DALMx000 communicates at 100MBps and because of the extremely small data amounts delivered, the device usually has no affect at all on other traffic in the network it is connected to. Alarm protocol ACCESS V4 can be received by any alarm reception centre equipped with Dualtech´s V4 receiver IPEagleCMS and protocol SIA DC09 by any alarm reception centre equipped with standard DC09 receiver. The protocol ACCESS V4 contains a number of vital parameters which are programmed into DALMx000 during system programming. The primary parameters are: Transmitter code Programmed into DALMx000 during system programming. Note that IDs that are programmed into DALMx000 are always used in the event of alarms to the alarm centre, i.e. even in the event of alarms from connected analogue dialers. Customer IDs sent to DALMx000 from connected diallers are ignored, which means, during an upgrade of an existing system, the alarm receiver must be informed that the system changes ID to the ID that is stored in DALMx000. Authentication Obtained from the alarm centre and programmed into DALMx000 during system programming. During commissioning, i.e. at the first alarm transmission to the alarm centre, the password is changed automatically. The password is then only recognized by the receiving server and DALMx000 (dialer exchange protection mechanism). Heartbeat rate Obtained from the alarm centre according to the agreement with the end customer and programmed into DALMx000 during system programming. DALMx000 supplies short messages, “Heartbeats”, to the alarm centre at predetermined intervals (90 s – 25 h). In the event of missing heartbeats from DALMx000 an alarm is activated at the alarm centre. Event codes Event codes for the hard inputs are programmed into DALMx000 in agreement with the reception centre. DALMx000 also sends predefined event codes (81-85) for the integrated error alarms (GPRS/3G errors etc.). In the event of an alarm from the connected analogue dialler, event codes are obtained from the analogue alarm notification (via SIA or Contact ID). Alarm procedure IP Alarm procedure via IP:

1. Attempt 1 to primary receiver via fixed Internet connection 2. If unsuccessful: attempt 1 to secondary receiver via fixed Internet connection 3. If unsuccessful: attempt 1 to primary receiver via GPRS/3G 4. If unsuccessful: attempt 1 to secondary receiver via GPRS/3G 5. If unsuccessful: attempt 2 to primary receiver via fixed Internet connection 6. If unsuccessful: attempt 2 to secondary receiver via fixed Internet connection 7. If unsuccessful: attempt 2 to primary receiver via GPRS/3G

etc. until all receivers and alarm paths have been tested four times

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In order for TCP/IP alarms to work, the following must be programmed into DALMx000 For fixed Internet

1. IP address* that is to be used DALMx000 in the local network it is connected to. 2. Default gateway* in the local network DALMx000 is connected to. 3. Subnet mask* for the local network DALMx000 is connected to. 4. IP parameters from the alarm receiver: transmitter ID, password and heartbeat rate.

* Alternatively, DHCP can be activated in DALMx000, which means that the device itself retrieves IP parameters during connection to the local network.

For GPRS/3G

1. If a card other than a Dualtech M2M is to be used, PIN code must be switched off in the card. 2. Correct APN (Access Point Name) for actual SIM operator

2.2 SMS type alarms

NOTE: Not available with Dualtech SECURE SIM. In this case, messaging is enabled via the EasyWebManager web portal. DALMx000 can send SMS type alarms to any receiver number. SMSs are only sent via the GPRS/3G module, i.e. not via fixed Internet. The receiver list defines receivers of the SMS type during system programming and with a mobile phone number as receiver address. When an input that has been connected to the receiver has been activated, an SMS text message is sent to the receiver. The message is made up of the parameters that are stored in DALMx000 during system programming according to: Object ID, Input label Input text e.g.: DALMx000, Input 1 Burglary If an alarm is activated via analogue alarm from the connected dialler, the event code, area and any event text from the dialler is also added, e.g.: DALMx000, IN36 (Analogue SIA) Bosch 7240 – SIA II BA Area : 0102 Section : 003 where 0102 = transmission area and 003 = section. For SMS alarms to work the following is required:

1. An active SIM card has been placed in the device. PIN code must be switched off in the SIM card. 2. The device must be positioned within GSM coverage

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2.3 E-mail alarms

DALMx000 can send alarms as e-mails to any receiver address both via fixed Internet and via GPRS/3G. NOTE: Email messaging via 3G/GPRS is not available is using Dualtech SECURE SIM. In this case, messaging is enabled via the EasyWebManager web portal. The receiver list defines receivers of the e-mail type during system programming and with an e-mail address as receiver address. When an input that has been connected to the receiver has been activated, an e-mail is sent to the receiver. The message consists of the following: From: Sender ID@DOMAIN Subject: Object ID, Input label Message: Input text e.g. From: [email protected] Subject: DALMx000, IN1 Message: Burglary If an alarm is activated via analogue alarm from the connected dialler, the event code, area and any event text from the dialler is also added, e.g.: From: [email protected] Subject: DALMx000, IN36 (Analogue SIA) Message: Bosch 7240 – SIA II BA Area : 0102 Section : 003 where 0102 = transmission area and 003 = section. For e-mail alarms to work the following is required: For fixed Internet:

1. The address to valid SMTP-server* is given under the Ethernet tab during system programming. 2. The address to valid DNS-server** in the local network is given during system programming. 3. A valid ”domain” is given during system programming.

* Note: For e-mail alarms via fixed network to work the SMTP server you are connecting to (can be localised either in the local network or be external at the e-mail supplier) must be configured so that e-mails from the ”domain” specified during system programming by DALMx000 is actually permitted to send the messages to the receiver addresses required. In some cases rules can be set in the SMTP server which means for example that mail from a certain domain, e.g. ”dualtech.se”, may only be distributed to certain receiver addresses etc. In the event of problems, check with the IT manager about the item. ** Alternatively DHCP can be activated in DALMx000, which means that the device itself retrieves IP parameters, including the address to the DNS server, when connecting to the local network. Via GPRS/3G:

1. An active SIM card has been placed in the device 2. The address to valid SMTP server is given under the GPRS/3G tab during system programming.

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3 Connecting analogue alarm dialers to DALMx000

DALMx000 supplies a simulated analogue telephone line on the ”LINE OUT” screw terminal. Here, two wires are connected to the analogue dialer's line connection (e.g. T & R). DALMx000 receives the number dialed by the dialer and sends a start tone for SIA or Contact ID depending on how the device is programmed during system programming. SIA level I, II or III DALMx000 receives and decodes SIA at levels I, II or III, i.e. including plain text. Contact ID DALMx000 receives and decodes Contact ID. In the event of Contact ID alarms, customer ID is ignored whilst area, events and section are sent to the alarm centre. Alarm management SIA I, II and III For SIA, as soon as DALMx000 has received the entire alarm correctly from the dialer, the alarm is acknowledged and then delivery attempts are made to the receiver. If the transfer to the alarm centre after all attempts via fixed Internet or GPRS/3G failed for some reason, output REL1 on DALMx000 activates (closes or opens for two seconds, depending on how the output is programmed during system programming). Note: The above means that output REL1 should, when connecting a SIA dialler to DALMx000, be connected to a section on the connected dialer so that a local alarm can be activated in the event of a transmission problem. Alarm management Contact ID For Contact ID, as soon as DALMx000 has received the entire alarm correctly from the dialer, delivery attempts to the IP receiver are made. An acknowledgement tone is not sent to the dialer until the IP alarm is acknowledged from the alarm receiver. To handle instances where the dialer manages to hang up before the acknowledgement tone is delivered, all message parameters are stored in an internal alarm queue and marked ”acknowledged” or ”not acknowledged”. If the dialer manages to hang up to call its secondary number before DALMx000 has time to get an acknowledgement from the alarm receiver, at the next attempt from the dialer DALMx000 will verify that the alarm message is identical to the previous one (which is now in the alarm queue marked as ”acknowledged from alarm receiver”) whereupon the message is immediately acknowledged to dialer and removed from the internal alarm queue. NOTE that DALMx000's internal error inputs, e.g. GPRS/3G errors, use event codes 81-85. These codes may not be used in connected dialers. NOTE that transmitter ID programmed in DALMx000 are used in the event of an alarm to the alarm centre, i.e. even in the event of a called alarm from connected analogue dialers, which means that when DALMx000 is installed in an existing system, the alarm receiver must be informed that the system changes ID to the ID stored in DALMx000. NOTE that alarms are always sent to the receiver addresses programmed into DALMx000, receiver numbers dialed by the connected analogue dialer are ignored.

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4 Specific points for connection of DALM3000/DALM5000 to fire alarm

- Connect output for fire alarm from fire alarm system to DALM3000/DALM5000, input 1 - Connect output for error alarm from fire alarm system to DALM3000/DALM5000, input 2 - Connect DALM3000/DALM5000 output REL2 to section/input on fire alarm system.

DALM3000/DALM5000, both burglar and fire alarms, should be tested at least once a year. To test fire alarm transmission, activate input 1 on DALM3000/DALM5000 and to test error alarm transmission, activate input 2 on DALM3000/DALM5000. To test transmission of DALM3000/DALM5000's internal error alarm, activate transmission by creating conditions for each error, e.g. by removing the device's antenna to activate error alarm for GPRS/3G error (note: 20 minutes default delay at delivery). Started transmission is always indicated by LED 3 starting to flash at a frequency of 5 times/second. Communication path is indicated by LED2 where not lit means communication via fixed Internet and lit means communication via GPRS/3G. Positive acknowledgement by the alarm centre is indicated by LED 2 (green) and LED 3 (green) flashing three times together at a frequency of 1 time per second whilst negative acknowledgement is indicated by LED 4 (red) flashing three times at a frequency of 1 time per second. For a positive acknowledgement, i.e. successful transfer, the normally closed output REL2 opens from DALM3000/DALM5000 for two seconds and then closes again.

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5 DALMx000 – programming and commissioning

In the EasyWebManager web portal you can create and save your programming configurations for DALMx000 and when the device is then installed at the end user, it can be programmed and commissioned from PC, tablet or simply by using a smartphone app, the Dualtech EWM 2.0.

5.1 Quick guide for programming and commissioning DALMx000

1. Create programming configuration in the web portal https://ewm.dualtech.se

2. Install a SIM card in sim card holder, NOTE: If a card other than a Dualtech SECURE SIM is

to be used, SIM PIN code must be switched off

3. Power up the device and wait for the LEDs to transfer to ”Ready for programming” mode

4. Log into the EasyWebManager portal via PC or mobile app and select desired configuration

5. Select Program followed by Commission from PC, tablet or mobile app

The device is now programmed, commissioned and ready to use. You can then check the status of the device at any time via the "Retrieve status" button, or make changes either directly in the app or via the web portal. Once you have made a change to a configuration, reprogram the device as usual. NOTE: The Dualtech EWM 2.0 app can be downloaded free of charge from Appstore (iPhone), Google Play (Android) or Windows Store (Windows) System and alarm centre checklist Alarm transfer via IP means that the alarm transmitter must have access to the Internet, either wirelessly via GPRS/3G or via both GPRS/3G and fixed network connection. Check the following points before going out to the installation:

• Contact and inform the IT department that an IP alarm transmitter is to be connected to

the network. If the device is to be programmed with static IP values, order IP addresses for

the alarm transmitter such as a default gateway and subnet mask for the relevant network.

NOTE: DALMx000 also supports DHCP, which means that the transmitter can automatically

retrieve information when connecting to the local network.

• Ensure that the correct ports, i.e. relevant receiver ports at the alarm receiving centre, in

any firewalls are opened for outgoing traffic via TCP/IP.

• Contact the alarm receiving centre and request:

- Primary and secondary IP address and IP port to the alarm receiver,

- Transmitter code and password for DALMx000 and

- Heartbeat frequency for communication monitoring that is to be used in the system.

Establish which APN applies to the selected mobile operator (programmed at creation of the configuration in the web portal).

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5.2 Operation

This heading contains descriptions of the most common procedures in connection with installation, commissioning, maintenance and troubleshooting of the DALMx000 EWM series.

5.2.1 SIM card

If a SIM card other than a Dualtech SECURE SIM is to be used, and if the SIM card has a PIN code activated, it must be deleted before the card is placed in the alarm transmitter. This is most easily done using a standard mobile phone.

5.2.2 Programming

The alarm transmitter function is configured via the EWM portal, https://ewm.dualtech.se. Once the configuration file is created in the portal, log into the system from your PC or mobile phone app EWM 2.0 using the same login details as in the portal, select the correct configuration file and then press ”Program”. Enter the phone number for the device, i.e. the phone number including country code for the SIM card inserted in the device, and then press the ”Program” button. The programming sequence is indicated via a progress bar.

5.2.3 Commissioning

Commissioning is carried out after programming and means that the device connects to and registers itself with the alarm receiving centre. Note that the product DALM5000 IP/GPRS EWM can be configured for dual alarm receiving centres and that commissioning then must be carried out for each of the two ARC´s. During commissioning at the alarm receiving centre the device uses the Transmitter code and Password specified at configuration. The password is changed in connection with commissioning, i.e. the password specified at configuration should be considered a one-time password. Commissioning starts when the ”Commission” button is pressed in the app, see image to left. As the first step of commissioning the device performs a check of all available communication paths. If any of the communication paths are not available a warning is given via the app, where there is a choice to continue commissioning with limited available communication.

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5.2.4 Status request

When the device has been programmed, a status request can be performed from the PC or from the app at any time. Log into the system and select configuration. Current status of the device is obtained after pressing the ”Status” button. At a status request, the following is presented

GPRS/3G signal strength

Status fixed network connection

Status of both communication paths to alarm receiving centre

Latest heartbeat to ARC: date, time and result

Current status of inputs (alarm or standby)

Current status of outputs (active or not active)

Current status of device error sources (alarm or standby)

SW version of the device

5.2.5 SIM card replacement

To replace a SIM card in DALMx000, carry out the following steps:

1. Power off the device

2. Install the new SIM card in the device

If the new SIM card is from the same mobile operator as the old SIM card, carry out the following steps:

3. Power on the device

4. Reprogram the configuration file to the DALMx000 unit, where the new phone number is entered

during programming

5. Done

If the new SIM card is from another mobile operator, carry out the following steps:

1. Update the configuration in EWM where the new APN is entered for the new mobile operator.

2. Reset the hardware to factory settings:

2.1 Set DIP3 to ON

2.2 Connect the power supply

2.3 Check that LEDs 2, 3,4 and 5 flash

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2.4 NOTE: Reset DIP3 to OFF.

3. Select the relevant configuration via the app.

Then select ”Tools” - ”New hardware” – ”Continue” – ”Hardware replaced”

4. Reprogram via the app, where the new phone number is entered.

5.2.6 Output remote control

DALMx000 has two outputs that can be controlled via SMS sent to the alarm transmitter's SIM card phone number. Activation of an output means a closure between the output and Common, marked ”C" on the DALMx000 circuit board. Password for output remote control is set via the EWM portal under ”Outputs” at device configuration. Format SMS: [password],Out[1,2]:[on,off] Example: To activate output 1 and deactivate output 2 for an alarm transmitter with password 1234, send message 1234,Out1:on,Out2:off to the transmitter.

5.2.7 Hardware replacement (resetting)

Note that when replacing hardware/circuit board, a new activation must be performed at the alarm centre(s) the existing device is attached to. Therefore, the alarm centre(s) must be contacted to supply a new password to enable authentication from the new device. The description below can also be used to reset a device. New hardware

1. Transfer the SIM card to the new device. 2. Check that the replacement product is the same model as the device it is replacing. Ensure that all

connections and DIP settings are made in the same way on the new device and then connect the power supply.

3. Log into the EWM app, search for and select the relevant configuration in the list of configurations.

4. Under ”Tools” select the ”New hardware” option. Perform the ”New hardware” actions. 5. Select Program in the EWM app. 6. Under ”Commission”, select ”New password” for the alarm centres(s) the device is to be

commissioned to, enter the password you received from the alarm centre(s) and commission the device to the alarm centre(s).

Resetting existing hardware to default delivery settings

1. Disconnect the power supply. 2. Perform hardware reset:

2.1 Set DIP3 to ON 2.2 Connect the power supply 2.3 Check that LEDs 2, 3,4 and 5 flash 2.4 NOTE: Reset DIP3 to OFF.

3. Log into the EasyWebManager system, search for and select the relevant configuration in the list of configurations.

4. Under ”Commission” select the ”New hardware” option. Perform the ”New hardware” actions. 5. Select Program in the PC or in the EWM 2.0 app. 6. Under ”Commission”, select ”New password” for the alarm centre(s) the device is to be

commissioned to, enter the new password you received from the alarm centre(s) and reactivate the device to the alarm centre(s).

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6 Technical Specifications DALMx000

6.1 Hardware

6.1.1 Connections

Connection Function

12/24V Connection power supply, 11-30 VDC. Secure with external fuse, 1A

LINE OUT Simulated telephone line for connecting an analogue dialler

GPRS/3G ERROR

Potential free relay output for GPRS/3G error, max 100mA

ETH ERROR Potential free relay output for Ethernet error, max 100mA

REL1 Transmission to ARC failed indicated with a two second puls

REL2 Transmission to ARC succeeded indicated with a two second puls

IN1-IN8 Alarm inputs 1-8. Activated via potential free closure to or opening from system ground, depending on configuration during system programming.

O1-O4 Remote controllable open collector outputs, closes to or opens from system ground. Max current per output: 250 mA.

BP Bypass input. If BP closes against C, the inputs on DALMx000 that are not programmed to 24h (always active) are bypassed

C System ground, Common.

ETH1 Ethernet connection socket for connection to local area network

ETH2 Socket for connection to other IP equipment. ETH1 and ETH2 are connected via a standard IP switch solution onboard the PCB.

J2-A: Pin strip for connection of cable for serial communication from external system.

D+ D- RS-485 connection for serial communication from external system

J2-A

DIP Switch

ETH 1

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6.1.2 DIP Switches

DALMx000 has 8 x DIP switches with the following function when DIP switch is ”ON”.

ON

OFF

1 2 3 4 5 6 7 8 DIP Switch Function

1 Reserved

2 Reserved

3 Factory reset If DIP is ON at power up, the device resumes its factory settings, i.e. all configuration deleted. NOTE: After system reset, remember to restore DIP 3 to OFF position after the device has started.

4 Signal strength for GSM mobile network indicated by LEDs. At least one green LED must be lit.

5 The function replies SMS at remote control of bypass/outs off. NOTE: Not applicable for Dualtech SECURE SIM where SMS delivery is not available.

6 Reserved

7 Reserved

8 Remote access blocked, means that there is no access to the device via SMS or via EasyWebManager

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6.2 LED indication

DALMx000 has five LEDs for indicating status and errors.

LED 1

Status Description

Off GSM module switched off

Flashes once per second

Searching for GSM network

Two short flashes every three seconds

Connected to GSM network

LEDs 2-5 Indication at initial start-up and first programming

Figure Description Figure Description

Flashes once per second

Flashes 5 times per second

Status LEDs 2 3 4 5

Description

The product starts

Function check GSM module

Checking SIM/PIN

Registering on GSM network

Waiting for programming request

Connecting to EWM server

Establishing encrypted connection

Retrieving programming

Programming complete

LEDs 2-5 Indication during normal operation (after initial start-up and first programming)

LED Description

2

Off: DALMx000 connected Flashes once/second: DALMx000 connected. During alarm transmission: Off: IP transmission via fixed Internet Lit: IP transmission via GPRS/3G. Flashes 5 times/second together with LED 3: Sending SMS or E-mail

3 Flashes once/second: Countdown for alarm in progress. Flashes 5 times/second: Alarm transmission in progress.

2+3 Flashes three times together after alarm transmission: Transmission OK.

1 2 3 4 5SIM-kort

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4 Off: Connection to local network OK Flashes once/second: Delivery of alarm via Ethernet failed. Lit: Connection error to local network. Check the cable.

5 Flashes:Waiting for GPRS/3G network Off: GPRS/3G connection OK Lit: GPRS/3G error

2-5 Indicates signal strength on GPRS/3G link when DIP switch 4 is set to ON. During checking all LEDs must light up for optimal reception.

5 Flashes three times together immediately after alarm transmission: alarm transmission not OK

6.3 Power supply and current consumption

Power supply 11-30VDC Current consumption Unit programmed for GPRS/3G only: Idle mode approx. 130 mA Unit programmed for wired IP and GPRS/3G: Idle mode approx. 230 mA

6.4 Approvals

Product EN50131-1 / EN50136-1-1 CPR EN 54-21*

DALM1000 Security Grade 2 No

DALM2000 Security Grade 3 No

DALM3000 Security Grade 4 Yes

DALM5000 Security Grade 4 Yes

*0845-CPR-232.1747, “Alarm transmission and fault warning routing equipment for fire alarm systems installed in buildings”

Communication path

Reporting time Availability Overall

GPRS/3G T4 A4 ATS5

Fixed Internet T6 A4 ATS6

GPRS/3G: D3, M4. NOTE: For fulfilment of requirement D4 according to EN54-21 Type 1, encryption

and certificate check must be switched off in the transmitter in cases where only GPRS/3G is to be used.

Fixed Internet: D4, M4. DALMx000 is developed with reference to and produced according to the ISO9001 quality system. All of the product components are specifically selected to meet the highest standards of quality and functionality and to operate within the respective component specification, assuming an ambient climate in accordance with class 3k5 in EN60721-3-3: 1995.

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DALMx000 IP/2G/3G Installation and user instructions · 2019-02-05 · Title Installation DALMx000...

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