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DATA AND INSIGHTS AS A VALUE CREATOR Ratneesh Suri Head of Customer Insights ANZ NZ SUNZ 2016
DATA AND INSIGHTS AS A VALUE CREATOR
Ratneesh Suri
Head of Customer Insights
ANZ NZ
SUNZ 2016
INTRODUCTION
2004-2008: PhD in Applied Mathematics
2008: Started with ANZ NZ, worked across various teams
2015-Present: Head of Customer Insights, ANZ NZ
TOPICS
The Value chain: Insight-led initiatives
Creating Value as a Leader
Creating Value as an Analyst
THE VALUE CHAIN: INSIGHT-LED INITIATIVES
Create
Deploy Deliver
Measure
Execute
Test
Refine
Learn
Generation & Application of insights
CREATING VALUE AS A LEADER
Create analytics culture
Enterprise level
Coach &empower your
team
Data & Insights led organisation
CREATING VALUE AS AN ANALYST
Hone your business skills-
Analytical skills are a given!
1. BROAD VISION
See the bigger picture
2. COMMUNICATION
Common ground
AnalystBusiness
Analytics for Business
Confidence
3. COLLABORATION
Strategy
Products
Analytics
Risk
Marketing
Finance
Sales & Service
THE MULTI-FACETED ANALYST
The story teller
The problem solver The networker
The innovator
KEY TAKE-OUTS
Understand business goals
Be a part of the end to end value chain
Communicate, collaborate, see it through to the application
Drive the analytics band wagon, enjoy the ride!
Ratneesh Suri
Head of Customer Insights, ANZ
@Ratneesh
THANK YOU
