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Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted...

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Data and Measurement Review: Regional Feedback Reports Q&A with BestDoctors Specialty Data Pilot Kim Brown, Rocky Mountain Health Plans Best Doctors Analytics Carol Schlageck, Primary Care Partners
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Page 1: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Data and Measurement Review: Regional Feedback Reports

Q&A with BestDoctors Specialty Data Pilot

Kim Brown, Rocky Mountain Health Plans

Best Doctors Analytics

Carol Schlageck, Primary Care Partners

Page 2: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Part 1: CPCI Q12 Regional Feedback and Synthesis Reports

• CPC At a Glance

• Q10 Medicare FFS Expenditures for All Attributed Beneficiaries in Region, by Category of Service

• Hospital Admissions for Any Cause

• Hospital Admissions for Ambulatory Care-Sensitive Conditions

• Outpatient ED Visits

• 30-Day Unplanned Hospital Readmits

Page 3: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

CPC At a Glance

Page 4: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700
Page 5: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700
Page 6: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12

6

Source: CMS Q11 Regional Feedback Report.

$650

$700

$750

$800

$850

$900

$950

Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12

AR CO NJ NY OH/N KY OK OR National

Page 7: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700
Page 8: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

REGIONAL SYNTHESIS REPORT: Hospital Admissions Rate, Q4 – Q12

8

Source: CMS Q11 Regional Feedback Report.

200

220

240

260

280

300

320

340

360

Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12

AR CO NJ NY OH/N KY OK OR National

Page 9: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700
Page 10: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

REGIONAL SYNTHESIS REPORT: Outpatient ED Visits Rate, Q4-Q12

200

250

300

350

400

450

500

550

600

Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12

AR CO NJ NY OH/N KY OK OR National

Page 11: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

11

446 64%

2,614

339,248

29

2.7 million

$791 $805

550,221

90%

82%

40%

3.5%

3.7%

7.2%

7.4%

Page 12: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

69 48%

500

49,777 453,194

$725 $735

7.3% 2.3%

39%

10.8%

9

39,682

89%

90%

6.1%

12

Page 13: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Part 2: Q&A with Best Doctors

Page 14: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

This material was prepared by TMF Health Quality Institute under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. Any statements expressed by the individual and resources cited in this publication are not an opinion of, nor endorsement by, TMF or CMS.

Stratus Use Case Overview

Best Doctors Analytics

Jeremy Boyer - Director of Analytics

Rob Pitney - Director of Reporting

April 29th, 2016

Page 15: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Agenda

• Use Case Overview – Populations with Multiple Chronic Conditions and High PMPM

– Causes for Increased ER/1,000 Rates

– View Members with IP Stays

• Find Use Case Documentation in Stratus

Page 16: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Use Case Overview

Analyze The Population With Multiple Chronic Conditions And High PMPM

• Go to the Welcome tab • Click the Populations button • Go to the Pop Metrics tab • Click the Chronic Disease button • Use the mouse to draw a box around 3+ chronic diseases • Go to the Continuity tab • Click the Medical PMPM button • Use the mouse to draw a box around members having PMPM $1,000+ • Go to the Registry tab • Identify the patients • Go to the KPI tab • Click the Coordination of Care button to review their coordination of care

Page 17: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Use Case Overview

Analyze The Population With Multiple Chronic Conditions And High PMPM - Screenshot

Page 18: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Use Case Overview

Analyze The Population With Multiple Chronic Conditions And High PMPM - Take your analysis a step further!

• Compare Providers based upon their Admits per 1,000 and ER

per 1,000 • Go to the Welcome tab • Click the Providers button • Go to the Prov Compare tab • Click the ER per 1,000 button and analyze the providers • Click the Admits per 1,000 button and analyze the providers

Page 19: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Use Case Overview

Analyze The Population With Multiple Chronic Conditions And High PMPM - Take your analysis a step further! Screenshot

Page 20: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Use Case Overview

What Is Accounting For Higher IP/1,000 Rate Over the Past Year? • Important for developing better care strategies or identifying areas for reducing

costs, • Go to the Welcome tab • Click the Utilization button • Go to the Med Cost Drill tab • From the Service Category dropdown, click on the categories Inpatient and

Inpatient Visits • Hold down the Ctrl button on your keyboard to make multiple selections

• Analyze the results on the Med Cost Drill tab by Body System, Level 2 Diagnostic Category, or Facility • Are certain body systems, diagnoses, or facilities standing out for their

utilization? • Can alternative procedures be performed to reduce costs and improve

outcomes? • Can patients receive the same treatment at a lower cost facility?

Page 21: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Use Case Overview

What Is Accounting For Higher IP/1,000 Rate Over the Past Year? - Screenshot

Page 22: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Use Case Overview

What Is Accounting For Higher IP/1,000 Rate Over the Past Year? – Take your analysis a step further!

Identify the population demographics • Go to the Welcome tab • Click the Populations button • Go to the Pop Metrics tab • Click the Age/Gender button

• Are certain population demographics utilizing Inpatient services more than others?

• Select the age range of patients having the highest percentage of costs • Analyze their information in the Risk and Chronic Disease buttons

• Click on the Registry tab to identify the patients

Page 23: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Use Case Overview

What Is Accounting For Higher IP/1,000 Rate Over the Past Year? – Take your analysis a step further!

Identify the population demographics – Screenshot

Page 24: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Use Case Overview

View Members With IP Visits

• Go to the Welcome tab • Click the Utilization button • Go to the Med Cost Drill tab • From the Service Category dropdown menu, select Inpatient

Visits • If selecting multiple service categories, the results are

additive, thus saying Category A or Category B

Page 25: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Use Case Overview

View Members With IP Visits – Screenshot

Page 26: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Use Case Overview

View Members With IP Visits – Continued

• Only members with an inpatient stay are visible • Identify the top drivers for IP utilization (ex. Mental Illness) • Click on the diagnostic category • The population filters to only the patients having IP visits for

the diagnostic category

Page 27: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Use Case Overview

View Members With IP Visits – Screenshot

Page 28: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Find Use Case Documentation in Stratus

Use Case Documentation can be found by clicking here.

Page 29: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Open Q&A

Page 30: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

PART 3: SPECIALTY DATA PILOT

Carol Schlageck, Primary Care Partners

Page 31: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Methodology

• Cohort for Pilot selected

• Data received Q8-Q11

– Specialty name

– Average monthly expenditures

Page 32: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700
Page 33: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Response to Pilot

• How did you use this data to help your patients, if at all?

• How can we improve this data? What more does your practice need for the data to be useful?

• Who in your practice reviewed and analyzed this data?

Page 34: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

This material was prepared by TMF Health Quality Institute under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. Any statements expressed by the individual and resources cited in this publication are not an opinion of, nor endorsement by, TMF or CMS.

Specialist Cost and Utilization Data Pilot

Primary Care Partners Carol Schlageck, Managing Associate

Page 35: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Specialist Cost and Utilization Data

• Specialist care has tremendous impact on the total cost of health care.

• As primary care providers, we must have access to this information to direct the most appropriate care for our patients.

• It also gives us a more comprehensive view of the patient’s overall health.

Page 36: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

• Beginning with Q13, CMS will provide practice specific specialists cost and utilization data.

• During the pilot project, participants were encouraged to make recommendations regarding the data provided and the layout of the report.

• Suggestions were:

– Include CPT codes

– Full name of specialist instead of NPI

– Total of patients and visits by specialist instead of category.

– Elective or non-elective

• Although I have not seen the final version, the initial reports included the following data points.

Page 37: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Specialty

Average monthly expenditures on professonal

services

(per bene per month) NPIs ranked by:

For all attributed

patients

For attributed patients

that had a visit with the

given specialty

Total expenditures on

professonal services Total visits

Number of attributed

patients seen

Specialty overall $74.17 $133.70

Ophthamology $11.82 $21.32

1124019112 1275536138 1316150287

1275536138 1316150287 1548373343

1316150287 1861406274 1861406274

1457464257 1548373343 1770597189

1861406274 1457464257 1457464257

Orthopedic surgery $9.32 $16.80

1366478034 1124068291 1811989114

1639161979 1811989114 1780676114

1689666083 1689666083 1689666083

1780676114 1639161979 1275516486

1811989114 1780676114 1639161979

Anesthesiology $5.14 $9.26

1285776864 1740327014 1871553578

1366613440 1285776864 1699744367

1639134786 1366613440 1740327014

1699744367 1699744367 1346377355

1871553578 1871553578 1366613440

Page 38: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

The data will likely include:

– Specialty

– Average monthly expenditures per beneficiary per month (all attributed patients)

– Average monthly expenditures per beneficiary per month (only those who were seen by a specialist)

– Total expenditures by specialists

– Total visits by specialist

– Number of attributed patients seen by specialist

Page 39: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Comments and Thoughts

Page 40: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Coming this Quarter. . . . .

Page 41: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

CQM HIGHLIGHT’S:

Page 42: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

• Measure Rationale

• Links to Clinical Guidelines

• Tools such as SDM

• Workflows to help guide improvement

• EMR tips/tricks

• Case Studies

Page 43: Data and Measurement Review - Rocky Mountain Health Plans...REGIONAL SYNTHESIS REPORT: Risk-Adjusted Expenditures, Q4 – Q12 6 Source: CMS Q11 Regional Feedback Report. $650 $700

Thank You!


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