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Data extract jul-2010 qbe business sentiment survey

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Extracts from QBE SME Research June 2010 PRESS RELEASE Page 1 of 50 QBE’s FOURTH BUSINESS SENTIMENT SURVEY DATA EXTRACT London, 15 July 2010 About QBE’s Fourth Business Sentiment Survey Data were collected by The Survey Shop in June 2010. A total of 406 interviews were conducted by telephone using quota sampling. Respondents were qualified as owners, managers and decision-makers, and the data are representative of SMEs in UK and Ireland. The data are representative of SMEs in the UK and Ireland, grouped by region (East, London, Midlands & Wales, North Midlands, North West, Scotland, South West, Yorkshire & North East and Ireland) and by number of employees (Up to 10, 10 to 49 and 50 to 250). About QBE Founded in Australia over 100 years ago, QBE Insurance Group is a specialist business insurer, now operating out of 48 countries across the globe. We have been active in the UK since 1904, orginally within the marine insurance market, but branching out more recently to offer commercial insurance to companies across the UK. At the end of 2009, the Group’s turnover was over £7bn, making it one of the largest insurance firms in the UK. We provide insurance for a broad range of business categories, including property, motor (commercial, bus and fleet), employers’, public and product liability insurance, professional indemnity, leisure and sport, marine, energy, aviation, and specialty insurance, including bloodstock. In the UK QBE is rated a leading insurer for claims service,* scored above average in all five key measures of insurer performance**: and best insurer for Commercial Motor*** * December 2009, source: Gracechurch Survey **Source: Insurance Times Commercial Broker Survey 2009 ***Source: Post Magazine 360 Commercial Broker Survey 2009
Transcript
Page 1: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 1 of 50

QBE’s FOURTH BUSINESS SENTIMENT SURVEY

DATA EXTRACT

London, 15 July 2010

About QBE’s Fourth Business Sentiment Survey

Data were collected by The Survey Shop in June 2010. A total of 406 interviews were

conducted by telephone using quota sampling. Respondents were qualified as owners,

managers and decision-makers, and the data are representative of SMEs in UK and

Ireland. The data are representative of SMEs in the UK and Ireland, grouped by region

(East, London, Midlands & Wales, North Midlands, North West, Scotland, South West,

Yorkshire & North East and Ireland) and by number of employees (Up to 10, 10 to 49 and

50 to 250).

About QBE

Founded in Australia over 100 years ago, QBE Insurance Group is a specialist business

insurer, now operating out of 48 countries across the globe. We have been active in the UK

since 1904, orginally within the marine insurance market, but branching out more recently to

offer commercial insurance to companies across the UK. At the end of 2009, the Group’s

turnover was over £7bn, making it one of the largest insurance firms in the UK.

We provide insurance for a broad range of business categories, including property, motor

(commercial, bus and fleet), employers’, public and product liability insurance,

professional indemnity, leisure and sport, marine, energy, aviation, and specialty

insurance, including bloodstock.

In the UK QBE is rated a leading insurer for claims service,* scored above average in all

five key measures of insurer performance**: and best insurer for Commercial Motor***

* December 2009, source: Gracechurch Survey

**Source: Insurance Times Commercial Broker Survey 2009

***Source: Post Magazine 360 Commercial Broker Survey 2009

Page 2: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 2 of 50

QBE is proud to be the official insurance partner of Premiership Rugby and England.

These partnerships with two elite properties in the sport will allow QBE’s brand to

continue to develop and business to grow

-ENDS-

For further information please contact:

Sandra Villanueva, QBE European Operations Tel:+44 20 7105 4428; email [email protected]

Samantha Whiteley, Haggie Financial Tel: + 44 20 7417 8989; email [email protected]

Henny Breakwell, Haggie Financial Tel: +44 20 7417 8989 email: [email protected]

Follow us on Twitter @ http://twitter.com/QBEeo

Page 3: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 3 of 50

How long do you expect it will before we see full economic recovery in [the UK / Ireland]? (one) Base = all

Region

All

Eastern England

London & South East

Midlands & Wales

North midlands

North West

Scotland South west

Yorks/ N. East

Southern Ireland

(406) (38) (39) (37) (37) (38) (40) (38) (37) (102)

6 months 1% 0% 0% 5% 0% 0% 3% 3% 0% 1%

12 months 13% 21% 23% 16% 5% 3% 8% 8% 22% 12%

18 months 12% 13% 8% 5% 19% 18% 10% 13% 11% 10%

2 years 60% 58% 46% 62% 59% 66% 63% 71% 41% 65%

Don’t know 15% 8% 23% 11% 16% 13% 18% 5% 27% 13%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 4: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 4 of 50

How long do you expect it will before we see full economic recovery in [the UK / Ireland]? (one) Base = all

Region II

All

Midlands & Wales

North West Scotland London & South East

Eastern England

South west Yorkshire

or the North East

Southern Ireland

(406) (74) (38) (40) (39) (38) (38) (37) (102)

6 months 1% 3% 0% 3% 0% 0% 3% 0% 1%

12 months 13% 11% 3% 8% 23% 21% 8% 22% 12%

18 months 12% 12% 18% 10% 8% 13% 13% 11% 10%

2 years 60% 61% 66% 63% 46% 58% 71% 41% 65%

Don’t know 15% 14% 13% 18% 23% 8% 5% 27% 13%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 5: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 5 of 50

How long do you expect it will before we see full economic recovery in [the UK / Ireland]? (one) Base = all

Country No of Employees

All UK Ireland 1 to 9 10 to 49 50 to 249

(406) (304) (102) (301) (87) (18)

6 months 1% 1% 1% 1% 2% 0%

12 months 13% 13% 12% 12% 18% 0%

18 months 12% 12% 10% 11% 10% 28%

2 years 60% 58% 65% 62% 55% 44%

Don’t know 15% 15% 13% 14% 14% 28%

Column total 100% 100% 100% 100% 100% 100%

Page 6: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 6 of 50

How long do you expect it will before we see full economic recovery in [the UK / Ireland]? (one) Base = all

Main business sector

All

Building / const.

Business / prof.

Financial services

IT, media/ printing

Leisure / catering

Manufng / Eng

Retail & Distn.

Other

(406) (42) (110) (19) (42) (42) (41) (59) (51)

6 months 1% 2% 1% 5% 2% 0% 0% 0% 2%

12 months 13% 7% 13% 11% 17% 7% 20% 15% 12%

18 months 12% 14% 13% 21% 10% 5% 27% 7% 4%

2 years 60% 48% 65% 53% 67% 60% 41% 61% 71%

Don’t know 15% 29% 9% 11% 5% 29% 12% 17% 12%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 7: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 7 of 50

Following the down-turn, how do you expect your business to perform in the next 6 months? (one) Base = all

Region

All

Eastern England

London & South East

Midlands & Wales

North midlands

North West

Scotland South west

Yorks/ N. East

Southern Ireland

(406) (38) (39) (37) (37) (38) (40) (38) (37) (102)

Sales turnover to increase greatly in the next 6 months

5% 8% 3% 8% 5% 0% 10% 3% 11% 2%

Sales turnover to increase a little in the next 6 months

27% 32% 18% 32% 32% 32% 28% 24% 30% 25%

Sales turnover to stay the same in the next 6 months

45% 50% 49% 35% 35% 53% 38% 55% 41% 46%

Sales turnover to decrease a little in the next 6 months

18% 8% 23% 14% 24% 16% 20% 18% 11% 22%

Sales turnover to decrease a great deal in the next 6 months

5% 3% 8% 11% 3% 0% 5% 0% 8% 6%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 8: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 8 of 50

Following the down-turn, how do you expect your business to perform in the next 6 months? (one)

Base = all Region II

All Midlands & Wales

North West

Scotland London &

South East

Eastern England

South west

Yorkshire or the North East

Southern Ireland

(406) (74) (38) (40) (39) (38) (38) (37) (102)

Sales turnover to increase greatly in the next 6 months

5% 7% 0% 10% 3% 8% 3% 11% 2%

Sales turnover to increase a little in the next 6 months

27% 32% 32% 28% 18% 32% 24% 30% 25%

Sales turnover to stay the same in the next 6 months

45% 35% 53% 38% 49% 50% 55% 41% 46%

Sales turnover to decrease a little in the next 6 months

18% 19% 16% 20% 23% 8% 18% 11% 22%

Sales turnover to decrease a great deal in the next 6 months

5% 7% 0% 5% 8% 3% 0% 8% 6%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 9: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 9 of 50

Following the down-turn, how do you expect your business to perform in the next 6 months? (one) Base = all

Country No of Employees

All UK Ireland 1 to 9 10 to 49 50 to 249

(406) (304) (102) (301) (87) (18)

Sales turnover to increase greatly in the next 6 months

5% 6% 2% 4% 8% 0%

Sales turnover to increase a little in the next 6 months

27% 28% 25% 27% 30% 22%

Sales turnover to stay the same in the next 6 months

45% 44% 46% 45% 43% 61%

Sales turnover to decrease a little in the next 6 months

18% 17% 22% 18% 17% 17%

Sales turnover to decrease a great deal in the next 6 months

5% 5% 6% 6% 2% 0%

Column total 100% 100% 100% 100% 100% 100%

Page 10: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 10 of 50

Following the down-turn, how do you expect your business to perform in the next 6 months? (one) Base = all

Main business sector

All

Building / const.

Business / prof.

Financial services

IT, media/ printing

Leisure / catering

Manufng / Eng

Retail & Distn.

Other

(406) (42) (110) (19) (42) (42) (41) (59) (51)

Sales turnover to increase greatly in the next 6 months

5% 12% 3% 0% 10% 0% 5% 5% 6%

Sales turnover to increase a little in the next 6 months

27% 14% 27% 47% 33% 33% 34% 25% 18%

Sales turnover to stay the same in the next 6 months

45% 52% 48% 32% 33% 31% 39% 51% 55%

Sales turnover to decrease a little in the next 6 months

18% 17% 15% 21% 19% 31% 20% 15% 14%

Sales turnover to decrease a great deal in the next 6 months

5% 5% 6% 0% 5% 5% 2% 3% 8%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 11: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 11 of 50

Does your company expect to hire more staff in 2010? Base = all

Region

All

Eastern England

London & South East

Midlands & Wales

North midlands

North West

Scotland South West

Yorks/ N. East

Southern Ireland

(406) (38) (39) (37) (37) (38) (40) (38) (37) (102)

Yes 15% 26% 13% 16% 19% 11% 25% 5% 16% 9%

No 85% 74% 87% 84% 81% 89% 75% 95% 84% 91%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 12: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 12 of 50

Does your company expect to hire more staff in 2010? Base = all

Region II

All Midlands & Wales

North West

Scotland London &

South East

Eastern England

South west

Yorkshire or the North East

Southern Ireland

(406) (74) (38) (40) (39) (38) (38) (37) (102)

Yes 15% 18% 11% 25% 13% 26% 5% 16% 9%

No 85% 82% 89% 75% 87% 74% 95% 84% 91%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 13: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 13 of 50

Does your company expect to hire more staff in 2010? Base = all

Country No of Employees

All UK Ireland 1 to 9 10 to 49 50 to 249

(406) (304) (102) (301) (87) (18)

Yes 15% 16% 9% 11% 28% 6%

No 85% 84% 91% 89% 72% 94%

Column total 100% 100% 100% 100% 100% 100%

Page 14: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 14 of 50

Does your company expect to hire more staff in 2010? Base = all

Main business sector

All

Building / const.

Business / prof.

Financial services

IT, media/ printing

Leisure / catering

Manufng / Eng

Retail & Distn.

Other

(406) (42) (110) (19) (42) (42) (41) (59) (51)

Yes 15% 17% 16% 11% 26% 14% 17% 5% 10%

No 85% 83% 84% 89% 74% 86% 83% 95% 90%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 15: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 15 of 50

If current conditions were to continue for another twelve months how difficult or otherwise would it be for your business to survive? (one)

Base = all Region

All

Eastern England

London & South

East

Midlands & Wales

North midlands

North West

Scotland South West

Yorks/ N. East

Southern Ireland

(406) (38) (39) (37) (37) (38) (40) (38) (37) (102)

Not difficult at all 44% 61% 44% 35% 46% 53% 48% 42% 49% 34%

Difficult 32% 29% 28% 24% 41% 32% 33% 39% 32% 32%

Very difficult 15% 8% 18% 24% 8% 5% 8% 13% 16% 22%

Extreme difficulty – very unlikely to survive

7% 0% 10% 14% 5% 8% 8% 5% 3% 8%

Not stated 2% 3% 0% 3% 0% 3% 5% 0% 0% 4%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 16: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 16 of 50

If current conditions were to continue for another twelve months how difficult or otherwise would it be for your business to survive? (one)

Base = all Region II

All Midlands & Wales

North West

Scotland London &

South East

Eastern England

South west

Yorkshire or the North East

Southern Ireland

(406) (74) (38) (40) (39) (38) (38) (37) (102)

Not difficult at all 44% 41% 53% 48% 44% 61% 42% 49% 34%

Difficult 32% 32% 32% 33% 28% 29% 39% 32% 32%

Very difficult 15% 16% 5% 8% 18% 8% 13% 16% 22%

Extreme difficulty – very unlikely to survive

7% 9% 8% 8% 10% 0% 5% 3% 8%

Not stated 2% 1% 3% 5% 0% 3% 0% 0% 4%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 17: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 17 of 50

If current conditions were to continue for another twelve months how difficult or otherwise would it be for your business to survive? (one)

Base = all Country No of Employees

All UK Ireland 1 to 9 10 to 49 50 to 249

(406) (304) (102) (301) (87) (18)

Not difficult at all 44% 47% 34% 43% 44% 56%

Difficult 32% 32% 32% 32% 33% 33%

Very difficult 15% 13% 22% 15% 15% 6%

Extreme difficulty – very unlikely to survive

7% 7% 8% 8% 6% 0%

Not stated 2% 2% 4% 2% 2% 6%

Column total 100% 100% 100% 100% 100% 100%

Page 18: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 18 of 50

If current conditions were to continue for another twelve months how difficult or otherwise would it be for your business to survive? (one)

Base = all Main business sector

All

Building / const.

Business / prof.

Financial services

IT, media/ printing

Leisure / catering

Manufng / Eng

Retail & Distn.

Other

(406) (42) (110) (19) (42) (42) (41) (59) (51)

Not difficult at all 44% 36% 49% 63% 40% 36% 27% 49% 49%

Difficult 32% 29% 28% 32% 31% 33% 46% 29% 37%

Very difficult 15% 21% 15% 5% 17% 24% 12% 10% 10%

Extreme difficulty – very unlikely to survive

7% 12% 6% 0% 5% 5% 10% 10% 4%

Not stated 2% 2% 1% 0% 7% 2% 5% 2% 0%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 19: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 19 of 50

In the current environment, how easy is it, or how easy would you expect it to be, for you to access commercial credit? (one) Base = all

Region

All

Eastern England

London & South

East

Midlands & Wales

North midlands

North West

Scotland South West

Yorks/ N. East

Southern Ireland

(406) (38) (39) (37) (37) (38) (40) (38) (37) (102)

Very easy 2% 0% 3% 5% 3% 5% 0% 3% 0% 1%

Easy 6% 13% 3% 11% 8% 3% 10% 3% 8% 3%

Same as in previous times

37% 45% 41% 35% 30% 42% 40% 34% 51% 27%

Difficult 26% 18% 18% 14% 27% 24% 33% 42% 16% 30%

Very difficult 26% 21% 36% 35% 30% 11% 13% 13% 19% 37%

Not stated 4% 3% 0% 0% 3% 16% 5% 5% 5% 1%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 20: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 20 of 50

In the current environment, how easy is it, or how easy would you expect it to be, for you to access commercial credit? (one) Base = all

Region II

All Midlands & Wales

North West

Scotland London &

South East

Eastern England

South west

Yorkshire or the North East

Southern Ireland

(406) (74) (38) (40) (39) (38) (38) (37) (102)

Very easy 2% 4% 5% 0% 3% 0% 3% 0% 1%

Easy 6% 9% 3% 10% 3% 13% 3% 8% 3%

Same as in previous times 37% 32% 42% 40% 41% 45% 34% 51% 27%

Difficult 26% 20% 24% 33% 18% 18% 42% 16% 30%

Very difficult 26% 32% 11% 13% 36% 21% 13% 19% 37%

Not stated 4% 1% 16% 5% 0% 3% 5% 5% 1%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 21: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 21 of 50

In the current environment, how easy is it, or how easy would you expect it to be, for you to access commercial credit? (one) Base = all

Country No of Employees

All UK Ireland 1 to 9 10 to 49 50 to 249

(406) (304) (102) (301) (87) (18)

Very easy 2% 2% 1% 2% 0% 6%

Easy 6% 7% 3% 7% 6% 0%

Same as in previous times 37% 40% 27% 37% 39% 22%

Difficult 26% 24% 30% 24% 29% 44%

Very difficult 26% 22% 37% 26% 25% 28%

Not stated 4% 5% 1% 5% 1% 0%

Column total 100% 100% 100% 100% 100% 100%

Page 22: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 22 of 50

In the current environment, how easy is it, or how easy would you expect it to be, for you to access commercial credit? (one) Base = all

Main business sector

All

Building / const.

Business / prof.

Financial services

IT, media/ printing

Leisure / catering

Manufng / Eng

Retail & Distn.

Other

(406) (42) (110) (19) (42) (42) (41) (59) (51)

Very easy 2% 0% 3% 0% 5% 2% 5% 0% 0%

Easy 6% 14% 6% 0% 2% 5% 2% 7% 8%

Same as in previous times 37% 38% 35% 42% 45% 29% 37% 32% 41%

Difficult 26% 24% 26% 32% 17% 29% 27% 31% 22%

Very difficult 26% 21% 28% 16% 26% 36% 27% 25% 20%

Not stated 4% 2% 1% 11% 5% 0% 2% 5% 10%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 23: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 23 of 50

Which of the following would you say appear to have been the benefits of having experienced the downturn? (any) Base = all

Region

All

Eastern England

London & South East

Midlands & Wales

North midlands

North West

Scotland South West

Yorks/ N. East

Southern Ireland

(406) (38) (39) (37) (37) (38) (40) (38) (37) (102)

Now a more competitive business

46% 42% 33% 46% 51% 42% 58% 32% 49% 53%

Now a leaner business 42% 37% 33% 54% 43% 39% 45% 42% 27% 46%

Greater awareness of individual customer’s needs

39% 47% 49% 38% 49% 37% 35% 29% 43% 34%

Now a more efficient business 39% 34% 33% 30% 49% 45% 40% 37% 32% 44%

New market or markets identified

26% 26% 23% 38% 24% 37% 23% 24% 22% 22%

Reduced costs from some suppliers

21% 24% 8% 5% 16% 16% 23% 11% 16% 39%

Developed a new product or service that appears to have long-term potential

18% 24% 10% 16% 22% 13% 28% 24% 14% 16%

Page 24: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 24 of 50

Which of the following would you say appear to have been the benefits of having experienced the downturn? (any) Base = all

Region II

All Midlands & Wales

North West

Scotland London &

South East

Eastern England

South west

Yorkshire or the North East

Southern Ireland

(406) (74) (38) (40) (39) (38) (38) (37) (102)

Now a more competitive business

46% 49% 42% 58% 33% 42% 32% 49% 53%

Now a leaner business 42% 49% 39% 45% 33% 37% 42% 27% 46%

Greater awareness of individual customer’s needs

39% 43% 37% 35% 49% 47% 29% 43% 34%

Now a more efficient business 39% 39% 45% 40% 33% 34% 37% 32% 44%

New market or markets identified

26% 31% 37% 23% 23% 26% 24% 22% 22%

Reduced costs from some suppliers

21% 11% 16% 23% 8% 24% 11% 16% 39%

Developed a new product or service that appears to have long-term potential

18% 19% 13% 28% 10% 24% 24% 14% 16%

Page 25: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 25 of 50

Which of the following would you say appear to have been the benefits of having experienced the downturn? (any) Base = all

Country No of Employees

All UK Ireland 1 to 9 10 to 49 50 to 249

(406) (304) (102) (301) (87) (18)

Now a more competitive business

46% 44% 53% 44% 53% 50%

Now a leaner business 42% 40% 46% 41% 45% 33%

Greater awareness of individual customer’s needs

39% 41% 34% 39% 40% 39%

Now a more efficient business 39% 38% 44% 35% 52% 50%

New market or markets identified

26% 27% 22% 23% 32% 33%

Reduced costs from some suppliers

21% 15% 39% 20% 21% 33%

Developed a new product or service that appears to have long-term potential

18% 19% 16% 19% 20% 0%

Page 26: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 26 of 50

Which of the following would you say appear to have been the benefits of having experienced the downturn? (any) Base = all

Main business sector

All

Building / const.

Business / prof.

Financial services

IT, media/ printing

Leisure / catering

Manufng / Eng

Retail & Distn.

Other

(406) (42) (110) (19) (42) (42) (41) (59) (51)

Now a more competitive business

46% 55% 44% 47% 38% 43% 56% 59% 31%

Now a leaner business 42% 55% 29% 53% 36% 40% 56% 56% 31%

Greater awareness of individual customer’s needs

39% 45% 34% 42% 19% 36% 46% 53% 43%

Now a more efficient business 39% 43% 35% 37% 31% 33% 44% 56% 33%

New market or markets identified

26% 33% 25% 21% 14% 24% 37% 27% 24%

Reduced costs from some suppliers

21% 21% 18% 5% 26% 31% 12% 31% 16%

Developed a new product or service that appears to have long-term potential

18% 19% 18% 11% 14% 17% 29% 15% 18%

Page 27: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 27 of 50

What effect would an increase or increases in interest rates mean for your business? (one) Base = all

Region

All

Eastern England

London & South East

Midlands & Wales

North midlands

North West

Scotland South West

Yorks/ N. East

Southern Ireland

(406) (38) (39) (37) (37) (38) (40) (38) (37) (102)

Major problem 21% 13% 21% 38% 19% 13% 10% 26% 22% 23%

Small problem 31% 37% 36% 27% 38% 26% 33% 16% 27% 35%

No impact 37% 37% 28% 22% 32% 39% 50% 53% 32% 36%

Small positive benefit 6% 11% 13% 11% 5% 5% 5% 5% 8% 2%

Major positive benefit 1% 3% 0% 3% 0% 3% 0% 0% 3% 1%

Don’t know 3% 0% 3% 0% 5% 13% 0% 0% 8% 2%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 28: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 28 of 50

What effect would an increase or increases in interest rates mean for your business? (one) Base = all

Region II

All Midlands & Wales

North West

Scotland London &

South East

Eastern England

South west

Yorkshire or the North East

Southern Ireland

(406) (74) (38) (40) (39) (38) (38) (37) (102)

Major problem 21% 28% 13% 10% 21% 13% 26% 22% 23%

Small problem 31% 32% 26% 33% 36% 37% 16% 27% 35%

No impact 37% 27% 39% 50% 28% 37% 53% 32% 36%

Small positive benefit 6% 8% 5% 5% 13% 11% 5% 8% 2%

Major positive benefit 1% 1% 3% 0% 0% 3% 0% 3% 1%

Don’t know 3% 3% 13% 0% 3% 0% 0% 8% 2%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 29: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 29 of 50

What effect would an increase or increases in interest rates mean for your business? (one) Base = all

Country No of Employees

All UK Ireland 1 to 9 10 to 49 50 to 249

(406) (304) (102) (301) (87) (18)

Major problem 21% 20% 23% 20% 25% 17%

Small problem 31% 30% 35% 31% 30% 44%

No impact 37% 37% 36% 39% 31% 22%

Small positive benefit 6% 8% 2% 6% 9% 6%

Major positive benefit 1% 1% 1% 2% 0% 0%

Don’t know 3% 4% 2% 3% 3% 11%

Column total 100% 100% 100% 100% 100% 100%

Page 30: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 30 of 50

What effect would an increase or increases in interest rates mean for your business? (one) Base = all

Main business sector

All

Building / const.

Business / prof.

Financial services

IT, media/ printing

Leisure / catering

Manufng / Eng

Retail & Distn.

Other

(406) (42) (110) (19) (42) (42) (41) (59) (51)

Major problem 21% 26% 16% 11% 7% 40% 22% 24% 20%

Small problem 31% 36% 32% 32% 31% 31% 34% 34% 22%

No impact 37% 36% 37% 47% 48% 19% 37% 32% 43%

Small positive benefit 6% 2% 10% 0% 12% 7% 0% 3% 8%

Major positive benefit 1% 0% 1% 5% 0% 0% 5% 2% 0%

Don’t know 3% 0% 3% 5% 2% 2% 0% 5% 8%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 31: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 31 of 50

What would a rise in inflation mean for your business? (one) Base = all

Region

All

Eastern England

London & South East

Midlands & Wales

North midlands

North West

Scotland South West

Yorks/ N. East

Southern Ireland

(406) (38) (39) (37) (37) (38) (40) (38) (37) (102)

Major problem 20% 16% 23% 35% 14% 16% 13% 26% 24% 17%

Small problem 45% 50% 36% 46% 54% 37% 53% 37% 41% 48%

No impact 26% 32% 31% 16% 16% 29% 33% 29% 22% 26%

Small positive benefit 3% 0% 5% 3% 3% 3% 0% 3% 5% 5%

Major positive benefit 1% 0% 0% 0% 0% 5% 0% 3% 0% 1%

Don’t know 5% 3% 5% 0% 14% 11% 3% 3% 5% 3%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 32: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 32 of 50

What would a rise in inflation mean for your business? (one) Base = all

Region II

All Midlands & Wales

North West

Scotland London &

South East

Eastern England

South west

Yorkshire or the North East

Southern Ireland

(406) (74) (38) (40) (39) (38) (38) (37) (102)

Major problem 20% 24% 16% 13% 23% 16% 26% 24% 17%

Small problem 45% 50% 37% 53% 36% 50% 37% 41% 48%

No impact 26% 16% 29% 33% 31% 32% 29% 22% 26%

Small positive benefit 3% 3% 3% 0% 5% 0% 3% 5% 5%

Major positive benefit 1% 0% 5% 0% 0% 0% 3% 0% 1%

Don’t know 5% 7% 11% 3% 5% 3% 3% 5% 3%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 33: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 33 of 50

What would a rise in inflation mean for your business? (one) Base = all

Country No of Employees

All UK Ireland 1 to 9 10 to 49 50 to 249

(406) (304) (102) (301) (87) (18)

Major problem 20% 21% 17% 18% 29% 11%

Small problem 45% 44% 48% 46% 39% 56%

No impact 26% 26% 26% 28% 22% 17%

Small positive benefit 3% 3% 5% 3% 2% 6%

Major positive benefit 1% 1% 1% 1% 2% 0%

Don’t know 5% 5% 3% 4% 6% 11%

Column total 100% 100% 100% 100% 100% 100%

Page 34: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 34 of 50

What would a rise in inflation mean for your business? (one) Base = all

Main business sector

All

Building / const.

Business / prof.

Financial services

IT, media/ printing

Leisure / catering

Manufng / Eng

Retail & Distn.

Other

(406) (42) (110) (19) (42) (42) (41) (59) (51)

Major problem 20% 31% 14% 0% 19% 36% 22% 20% 16%

Small problem 45% 33% 38% 58% 48% 38% 51% 54% 53%

No impact 26% 24% 36% 37% 31% 14% 24% 15% 22%

Small positive benefit 3% 2% 5% 0% 0% 5% 0% 5% 2%

Major positive benefit 1% 0% 2% 0% 0% 0% 2% 2% 0%

Don’t know 5% 10% 5% 5% 2% 5% 0% 3% 8%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 35: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 35 of 50

In which of the following areas, if any, do you think the government should cut spending to reduce the national deficit? [rotate] Base = all

Region

All

Eastern England

London & South East

Midlands & Wales

North midlands

North West

Scotland South West

Yorks/ N. East

Southern Ireland

(406) (38) (39) (37) (37) (38) (40) (38) (37) (102)

Local government 52% 55% 41% 54% 59% 63% 50% 53% 49% 48%

Overseas Aid 50% 53% 41% 54% 59% 68% 43% 61% 73% 32%

Welfare 43% 32% 41% 51% 51% 39% 33% 45% 54% 43%

Defence 31% 37% 31% 30% 24% 32% 30% 29% 24% 36%

Equal cuts across the board (5% / 10% / 15% etc)

29% 21% 28% 22% 43% 29% 33% 34% 22% 29%

Infrastructure/Transport 18% 16% 21% 11% 24% 18% 13% 21% 30% 17%

Health 13% 16% 10% 14% 16% 13% 8% 21% 5% 12%

Education 8% 3% 8% 8% 14% 11% 8% 13% 8% 5%

Page 36: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 36 of 50

In which of the following areas, if any, do you think the government should cut spending to reduce the national deficit? [rotate] Base = all

Region II

All Midlands & Wales

North West

Scotland London &

South East

Eastern England

South west

Yorkshire or the North East

Southern Ireland

(406) (74) (38) (40) (39) (38) (38) (37) (102)

Local government 52% 57% 63% 50% 41% 55% 53% 49% 48%

Overseas Aid 50% 57% 68% 43% 41% 53% 61% 73% 32%

Welfare 43% 51% 39% 33% 41% 32% 45% 54% 43%

Defence 31% 27% 32% 30% 31% 37% 29% 24% 36%

Equal cuts across the board (5% / 10% / 15% etc)

29% 32% 29% 33% 28% 21% 34% 22% 29%

Infrastructure/Transport 18% 18% 18% 13% 21% 16% 21% 30% 17%

Health 13% 15% 13% 8% 10% 16% 21% 5% 12%

Education 8% 11% 11% 8% 8% 3% 13% 8% 5%

Page 37: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 37 of 50

In which of the following areas, if any, do you think the government should cut spending to reduce the national deficit? [rotate] Base = all

Country No of Employees

All UK Ireland 1 to 9 10 to 49 50 to 249

(406) (304) (102) (301) (87) (18)

Local government 52% 53% 48% 52% 55% 33%

Overseas Aid 50% 56% 32% 51% 49% 33%

Welfare 43% 43% 43% 43% 46% 28%

Defence 31% 30% 36% 31% 33% 22%

Equal cuts across the board (5% / 10% / 15% etc)

29% 29% 29% 29% 26% 44%

Infrastructure/Transport 18% 19% 17% 20% 17% 6%

Health 13% 13% 12% 14% 9% 11%

Education 8% 9% 5% 8% 8% 6%

Page 38: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 38 of 50

In which of the following areas, if any, do you think the government should cut spending to reduce the national deficit? [rotate] Base = all

Main business sector

All

Building / const.

Business / prof.

Financial services

IT, media/ printing

Leisure / catering

Manufng / Eng

Retail & Distn.

Other

(406) (42) (110) (19) (42) (42) (41) (59) (51)

Local government 52% 48% 56% 53% 45% 57% 61% 53% 37%

Overseas Aid 50% 60% 41% 63% 31% 48% 63% 56% 59%

Welfare 43% 50% 42% 58% 33% 38% 49% 42% 43%

Defence 31% 31% 33% 26% 24% 31% 34% 42% 22%

Equal cuts across the board (5% / 10% / 15% etc)

29% 24% 29% 32% 26% 36% 29% 34% 24%

Infrastructure/Transport 18% 12% 17% 37% 14% 21% 15% 20% 22%

Health 13% 7% 19% 21% 14% 7% 7% 14% 6%

Education 8% 10% 12% 11% 2% 5% 7% 5% 8%

Page 39: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 39 of 50

And in which of the following areas do you think the government should make increases to reduce the national deficit? [rotate] Base = all

Region

All

Eastern England

London & South East

Midlands & Wales

North midlands

North West

Scotland South West

Yorks/ N. East

Southern Ireland

(406) (38) (39) (37) (37) (38) (40) (38) (37) (102)

Tobacco and Alcohol Taxes 56% 50% 51% 76% 54% 50% 55% 53% 62% 54%

Income Tax 30% 47% 36% 24% 22% 37% 35% 24% 43% 20%

VAT 29% 47% 31% 41% 30% 45% 33% 34% 35% 7%

Capital Gains Tax 23% 32% 26% 24% 27% 13% 13% 29% 32% 20%

Corporation Tax 20% 16% 15% 19% 16% 21% 25% 16% 22% 24%

Inheritance Tax 19% 34% 13% 24% 8% 13% 13% 18% 19% 22%

National Insurance 19% 21% 18% 16% 14% 18% 25% 21% 30% 14%

Stamp Duty 12% 13% 3% 14% 11% 13% 13% 18% 19% 9%

Petrol and Diesel fuel duty 11% 13% 13% 11% 8% 13% 10% 16% 8% 11%

Page 40: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 40 of 50

And in which of the following areas do you think the government should make increases to reduce the national deficit? [rotate] Base = all

Region II

All Midlands & Wales

North West

Scotland London &

South East

Eastern England

South west

Yorkshire or the North East

Southern Ireland

(406) (74) (38) (40) (39) (38) (38) (37) (102)

Tobacco and Alcohol Taxes 56% 65% 50% 55% 51% 50% 53% 62% 54%

Income Tax 30% 23% 37% 35% 36% 47% 24% 43% 20%

VAT 29% 35% 45% 33% 31% 47% 34% 35% 7%

Capital Gains Tax 23% 26% 13% 13% 26% 32% 29% 32% 20%

Corporation Tax 20% 18% 21% 25% 15% 16% 16% 22% 24%

Inheritance Tax 19% 16% 13% 13% 13% 34% 18% 19% 22%

National Insurance 19% 15% 18% 25% 18% 21% 21% 30% 14%

Stamp Duty 12% 12% 13% 13% 3% 13% 18% 19% 9%

Petrol and Diesel fuel duty 11% 9% 13% 10% 13% 13% 16% 8% 11%

Page 41: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 41 of 50

And in which of the following areas do you think the government should make increases to reduce the national deficit? [rotate] Base = all

Country No of Employees

All UK Ireland 1 to 9 10 to 49 50 to 249

(406) (304) (102) (301) (87) (18)

Tobacco and Alcohol Taxes 56% 56% 54% 54% 66% 39%

Income Tax 30% 34% 20% 30% 31% 28%

VAT 29% 37% 7% 29% 29% 33%

Capital Gains Tax 23% 24% 20% 22% 25% 28%

Corporation Tax 20% 19% 24% 20% 22% 11%

Inheritance Tax 19% 18% 22% 18% 22% 17%

National Insurance 19% 20% 14% 19% 17% 28%

Stamp Duty 12% 13% 9% 11% 15% 17%

Petrol and Diesel fuel duty 11% 12% 11% 10% 13% 22%

Page 42: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 42 of 50

And in which of the following areas do you think the government should make increases to reduce the national deficit? [rotate] Base = all

Main business sector

All

Building / const.

Business / prof.

Financial services

IT, media/ printing

Leisure / catering

Manufng / Eng

Retail & Distn.

Other

(406) (42) (110) (19) (42) (42) (41) (59) (51)

Tobacco and Alcohol Taxes 56% 60% 56% 74% 40% 52% 56% 58% 57%

Income Tax 30% 29% 35% 16% 33% 29% 17% 29% 35%

VAT 29% 45% 30% 32% 24% 19% 46% 22% 22%

Capital Gains Tax 23% 26% 25% 21% 21% 26% 17% 15% 29%

Corporation Tax 20% 19% 23% 16% 14% 31% 15% 24% 12%

Inheritance Tax 19% 24% 23% 16% 10% 21% 15% 20% 14%

National Insurance 19% 21% 19% 11% 19% 26% 10% 22% 16%

Stamp Duty 12% 10% 7% 21% 5% 26% 17% 12% 10%

Petrol and Diesel fuel duty 11% 17% 12% 21% 17% 7% 2% 7% 14%

Page 43: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 43 of 50

Which of the following best describes the effect on your business if the problems facing the Euro were to continue for another six months? (one) Base = all

Region

All

Eastern England

London & South East

Midlands & Wales

North midlands

North West

Scotland South West

Yorks/ N. East

Southern Ireland

(406) (38) (39) (37) (37) (38) (40) (38) (37) (102)

It would present us with major problems

6% 5% 8% 0% 11% 8% 5% 5% 3% 9%

It would present us with some problems

15% 8% 15% 16% 14% 16% 20% 8% 14% 17%

It would have no overall effect 68% 84% 67% 73% 57% 53% 65% 79% 65% 68%

It would be likely to help our business a little

5% 0% 3% 0% 8% 8% 5% 5% 5% 6%

It would be likely to help our business a great deal

0.2% 0% 0% 0% 3% 0% 0% 0% 0% 0%

Don’t know / other 6% 3% 8% 8% 8% 16% 5% 3% 14% 1%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 44: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 44 of 50

Which of the following best describes the effect on your business if the problems facing the Euro were to continue for another six months? (one) Base = all

Region II

All Midlands & Wales

North West

Scotland London &

South East

Eastern England

South west

Yorkshire or the North East

Southern Ireland

(406) (74) (38) (40) (39) (38) (38) (37) (102)

It would present us with major problems

6% 5% 8% 5% 8% 5% 5% 3% 9%

It would present us with some problems

15% 15% 16% 20% 15% 8% 8% 14% 17%

It would have no overall effect 68% 65% 53% 65% 67% 84% 79% 65% 68%

It would be likely to help our business a little

5% 4% 8% 5% 3% 0% 5% 5% 6%

It would be likely to help our business a great deal

0.2% 1% 0% 0% 0% 0% 0% 0% 0%

Don’t know / other 6% 8% 16% 5% 8% 3% 3% 14% 1%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 45: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 45 of 50

Which of the following best describes the effect on your business if the problems facing the Euro were to continue for another six months? (one) Base = all

Country No of Employees

All UK Ireland 1 to 9 10 to 49 50 to 249

(406) (304) (102) (301) (87) (18)

It would present us with major problems

6% 6% 9% 8% 2% 6%

It would present us with some problems

15% 14% 17% 14% 17% 11%

It would have no overall effect 68% 68% 68% 69% 63% 61%

It would be likely to help our business a little

5% 4% 6% 3% 7% 17%

It would be likely to help our business a great deal

0.2% 0% 0% 0% 1% 0%

Don’t know / other 6% 8% 1% 5% 9% 6%

Column total 100% 100% 100% 100% 100% 100%

Page 46: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 46 of 50

Which of the following best describes the effect on your business if the problems facing the Euro were to continue for another six months? (one) Base = all

Main business sector

All

Building / const.

Business / prof.

Financial services

IT, media/ printing

Leisure / catering

Manufng / Eng

Retail & Distn.

Other

(406) (42) (110) (19) (42) (42) (41) (59) (51)

It would present us with major problems

6% 2% 7% 0% 2% 12% 5% 7% 10%

It would present us with some problems

15% 12% 6% 11% 17% 19% 17% 29% 12%

It would have no overall effect 68% 71% 78% 74% 74% 60% 63% 51% 65%

It would be likely to help our business a little

5% 7% 4% 5% 0% 5% 5% 8% 4%

It would be likely to help our business a great deal

0.2% 2% 0% 0% 0% 0% 0% 0% 0%

Don’t know / other 6% 2% 5% 11% 7% 5% 10% 5% 10%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 47: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 47 of 50

Do you think that for your business it is better for some European countries to continue to have a common currency or would it better for your business if each country reverted to having its own currency? (one) Base = all

Region

All

Eastern England

London & South East

Midlands & Wales

North midlands

North West

Scotland South West

Yorks/ N. East

Southern Ireland

(406) (38) (39) (37) (37) (38) (40) (38) (37) (102)

Better for our business if the Euro were to continue

23% 11% 13% 5% 14% 21% 25% 13% 11% 51%

Neither option would have any effect on our business

45% 55% 51% 59% 46% 42% 38% 61% 41% 31%

Better for our business if countries reverted to having their own currencies

18% 26% 18% 22% 24% 13% 20% 21% 27% 10%

Don’t know 14% 8% 18% 14% 16% 24% 18% 5% 22% 8%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 48: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 48 of 50

Do you think that for your business it is better for some European countries to continue to have a common currency or would it better for your business if each country reverted to having its own currency? (one) Base = all

Region II

All Midlands & Wales

North West

Scotland London &

South East

Eastern England

South west

Yorkshire or the North East

Southern Ireland

(406) (74) (38) (40) (39) (38) (38) (37) (102)

Better for our business if the Euro were to continue

23% 9% 21% 25% 13% 11% 13% 11% 51%

Neither option would have any effect on our business

45% 53% 42% 38% 51% 55% 61% 41% 31%

Better for our business if countries reverted to having their own currencies

18% 23% 13% 20% 18% 26% 21% 27% 10%

Don’t know 14% 15% 24% 18% 18% 8% 5% 22% 8%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Page 49: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 49 of 50

Do you think that for your business it is better for some European countries to continue to have a common currency or would it better for your business if each country reverted to having its own currency? (one) Base = all

Country No of Employees

All UK Ireland 1 to 9 10 to 49 50 to 249

(406) (304) (102) (301) (87) (18)

Better for our business if the Euro were to continue

23% 14% 51% 24% 22% 28%

Neither option would have any effect on our business

45% 49% 31% 46% 43% 28%

Better for our business if countries reverted to having their own currencies

18% 21% 10% 17% 20% 39%

Don’t know 14% 15% 8% 13% 16% 6%

Column total 100% 100% 100% 100% 100% 100%

Page 50: Data extract jul-2010 qbe business sentiment survey

Extracts from QBE SME Research June 2010

PRESS RELEASE

Page 50 of 50

Do you think that for your business it is better for some European countries to continue to have a common currency or would it better for your business if each country reverted to having its own currency? (one) Base = all

Main business sector

All

Building / const.

Business / prof.

Financial services

IT, media/ printing

Leisure / catering

Manufng / Eng

Retail & Distn.

Other

(406) (42) (110) (19) (42) (42) (41) (59) (51)

Better for our business if the Euro were to continue

23% 12% 19% 32% 38% 26% 22% 39% 8%

Neither option would have any effect on our business

45% 48% 60% 47% 29% 38% 37% 32% 47%

Better for our business if countries reverted to having their own currencies

18% 31% 11% 0% 17% 29% 22% 15% 25%

Don’t know 14% 10% 10% 21% 17% 7% 20% 14% 20%

Column total 100% 100% 100% 100% 100% 100% 100% 100% 100%


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