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Online Intelligence Solutions
Online Intelligence Solutions
CUSTOMIZE YOUR TOOL – ALL ABOUT DATA-QUERY AND
CUSTOM METRICS
User & Partner Conference 2013
ONLINE INTELLIGENCE SOLUTIONS© COPYRIGHT 2012
AGENDA
Custom Metrics
o What are Custom Metrics?
o Where can I find them in the Interface?
Data Query
o What is Data Query?
o Where can I find it in the interface?
Case Study/Usage
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CUSTOM METRICS
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THE METRICS
The metrics can be accessed via the M tab which is available at
the top right of the analysis tables on the Analyzer interface.
Metrics are specific to each analysis.
BASIC APPROACH
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THE METRICSBASIC APPROACH
BORING!!!
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DEFINITION
Create quick and easy custom metrics based on your needs
The aim of Custom Metrics is to allow you to customise and
complete the metrics which are available to you.
No rework of the data, direct access to the information within the
tool
Your KPIs will be available as part of this information, which you
will be able to integrate into your reports.
CUSTOM METRICS
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A CUSTOM METRIC ONLY IF…
Custom metrics should only be used if:
o You want to carry out operations between two standard metrics
on the interface
For example: finding out the number of page views per visitor
o You want to multiply a metric by a numerical value
For example: obtaining a sales figure inclusive of all taxes by
multiplying the figure by 1.19
o You want to apply a segment to just one metric
For example: finding out the number of visits coming from Germany
DIFFERENT USE CASES
ONLINE INTELLIGENCE SOLUTIONS© COPYRIGHT 2012
A CUSTOM METRIC ONLY IF…
Custom metrics should only be used if:
o You want to carry out operations between a basic metric and a
custom metric
For example: finding out the share of visits coming from Germany
compared to the total number of visits
o You want to carry out operations between custom metrics
For example: finding out the total number of visits coming from
France and Italy
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QUESTIONS TO BE ASKED
Which operation would I like to carry out?
Which metrics will my custom metric be based on?
Will I need to use a previously created custom metric?
Do I need to apply a segment to an entire metric, or to just part
of a metric?
What output format should be used for my custom metric?
What will the name of my custom metric be?
ONLINE INTELLIGENCE SOLUTIONS© COPYRIGHT 2012
ACCESSING THE INTERFACE
Custom Metrics can be used within the interface of Analyzer NX
and within Data Query
ONLINE INTELLIGENCE SOLUTIONS© COPYRIGHT 2012
ACCESSING THE INTERFACE
The Custom Metrics interface is available to all users of the Analyzer
interface.
But only administrators, power users and users with custom rights
having full rights on 1 site can create custom metrics.
The Custom Metrics interface can be accessed from:
o The Metrics menu of the Data Query interface
o Analyzer interface (in a view with custom metrics)
o The following URL:
http://www.atinternet-solutions.com/CustomMetric
s
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DATA QUERY
ONLINE INTELLIGENCE SOLUTIONS© COPYRIGHT 2012
INTRODUCTION
With the Data Query module you can create quickly and easily
custom exports containing:
o Crossed dimensions
o Metrics of your choice
The aim of Data Query is to allow you to export data for the
periods of your choice into:
o Excel, via an updateable ‘template’
o Other internal tools (API with the REST URL)
DATA QUERY
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DIMENSIONS
The term dimension is used to refer to the overall item to be
analysed.
It corresponds to the first column of the table in the Digital
WorkSpaceNX, and contains items. a
b The search engine Google is
an item [b] which makes up
the dimension [a] Search
engines.
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QUESTIONS TO BE ASKED
Have I already created a template which can be duplicated?
Which site and which period am I going to create my template
for?
Which dimensions and metrics will I need?
Will I need custom metrics? Have they already been created?
Will I need to have a segment ?
Will I need to have a filter for one or more columns?
What will the name of my template be?
ONLINE INTELLIGENCE SOLUTIONS© COPYRIGHT 2012
ACCESSING THE INTERFACE
The Data Query interface is available to all users of the Analyzer
interface.
The Data Query interface can be accessed from:
o the Analyzer interface (Tools menu)
o the following URL: http://www.atinternet-solutions.com/DataQuery
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EXAMPLETRAFFIC SOURCES
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CASE STUDYExample
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CASE STUDY
eCommerce Websites selling conditioning systems
Most of the business is done during May and August
Assumption: daily orders depend on the weather
the hotter and sunnier it is, the more people come on your
website and order an AC system.
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CASE STUDY
Recommendation to your boss:
o Vary the number of employees and/or increase/decrease
working hours in relation with weather forecast each week
Boss wants figures to verify this
This would require a heavy organization and negotiation with
human resources and trade unions so you need to get figures to
demonstrate and confirm your hypothesis
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OBJECTIVE/TASK
Set up a Dashboard highlighting the relationship between sales
and weather
Conversions are measured via Analyzer
Turnover is not measured
o Use amount of medium basket on your website
o We do not sell all products online just ones with quite similar
price (200€, 230€, 260€)
You sell approximately the same quantities of each product
Calculate a medium price and call it “Estimated turnover”
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APPROACH Create a custom metric for the „Estimated Turnover“
We do not sell all products online just ones with quite similar
price (200€, 230€, 260€)
Export a list with the top five regions
Create an excel file with three different tabs:
o Dashboard
o List
o Analyzer Raw data
Connect your IQY file with your new excel file
https://dws2.atinternet-solutions.com/DataQuery/
ONLINE INTELLIGENCE SOLUTIONS© COPYRIGHT 2012
THANKS FOR YOUR ATTENTION!