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DATA REPORTING AND ANALYTICS FOR FLEET REPORTING AND ANALYTICS FOR FLEET May 22, 2014 Bob Topaz...

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DATA REPORTING AND ANALYTICS FOR FLEET May 22, 2014 Bob Topaz Verizon Networkfleet Empire Clean Cities Stakeholder Meeting PTEXXXXX XX/13 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
Transcript

DATA REPORTING AND ANALYTICS FOR FLEET May 22, 2014

Bob Topaz

Verizon Networkfleet

Empire Clean Cities Stakeholder Meeting

PTEXXXXX XX/13

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Agenda

Telematics overview

Telematics benefits – safety, environment and ROI

Telematics data to change behavior

Case Study Eastern Water

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written

agreement. 2

Why Telematics now?

Overall fleet budgets are rising, and an additional dimension of Engine Data is now available.

Centralized decision-making and economies of scale are demanding better, more fact-based analyses.

The need for managing ‘big data’ and the confidence in data collected is critical.

New trends in accidents related to distracted driving and the explosive Telematics adoption-rate in the insurance industry.

To help keep maintenance costs in-check through tighter maintenance management and major repair avoidance.

Continuous optimization to drive on-going value from systems investments –

access to Engine data points provides hundreds of new, untapped optimization opportunities.

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by

written agreement. 3

Telematics Technology Adoption

Telematics at 20% penetration

Entering the Majority stage in

which over 75% of buyers will

make their purchase 100%

2014

20%

2007 2000

2010

0%

Early

Innovators Adopters Early

Majority Late

Majority Laggards

Source: Connected Fleet Report 2014 - Analysis of the industry trends, vehicle fleet needs and development of the fleet telematics market

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by

written agreement. 4

Why Isn’t Adoption Faster?

Cost not worth the benefit

Lack of organizational commitment

Employee pushback

Resource constraints/worries

Return on investment proven over and over again

Start small with a pilot, prove results, gain commitment

GPS has wider acceptance than you might think

Let your vendor help you manage your data/reporting

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by

written agreement. 5

Current Fleet Environment

Situation

– Fleet managers have too much data to sift

through, identify key data

Complication

– Information comes from many disparate sources,

accuracy of data is questionable

Resolution

– Telematics solutions that provide trustworthy and

actionable data distributed to decision makers

and managers throughout the enterprise

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written

agreement. 6

What Fleet Managers Worry About

Fewer Accidents

More Work Completed

Reduced Liability

Reduced Maintenance Costs

Less Speeding

Optimizing Fleet Size

Less Overtime

Lower Fuel Costs

Higher Fleet MPG

Lower Idling

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by

written agreement. 7

Where Fleet Analytics Can Be Used

Driver Performance

1. Safety – Hard Braking/Accel

2. Productivity

3. Speeding

Fleet Productivity

1. Automating Reporting

2. Carbon Footprint

3. Route Optimization

4. Fuel Cost Management

Vehicle Performance

1. Safety

2. Scheduled Maintenance

3. One off maintenance - recalls

Enterprise Data

1. Risk/Finance

2. Legal

3. Insurance

4. ROI on Capex and Opex spend

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by

written agreement. 8

SAFETY

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by

written agreement. 9

Why Safety is Important to Enterprises

The estimated cost of motor vehicle deaths, injuries and property damage

in 2013 was $267.5 billion. – National Safety Council.

The National Safety Council estimates that 35,200 motor vehicle fatalities

occurred in 2013.

Traffic crashes are the leading cause of on the job fatalities in America.

– Avg. cost of non-fatal accident costs $75K

– Avg. cost of fatal accident costs $500K

– 62% of vehicles occupied by a fatally injured worker are registered to a

business or government. (Source: National Safety Transportation Board, 2010)

Source:http://www.nsc.org/news resources/injury and death statistics/Pages/EstimatingtheCostsofUnintentionalInjuries.aspx

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

10

Costs of a fleet accident

Direct Costs · Workers' compensation benefits

· Healthcare costs

· Increases in medical insurance premiums

· Auto insurance and liability claims and settlements

· Physical and vocational rehabilitation costs

· Life insurance and survivor benefits

· Group health insurance dependent coverage

· Property damage (equipment, products, etc.)

· Damage to the vehicle

Indirect Costs · Supervisor's time (rescheduling, making special arrangements)

· Fleet manager's time to coordinate vehicle repair, replacement, etc.

· Reassignment of personnel to cover for missing employees (less efficient)

· Overtime pay (to cover work of missing employees)

· Employee replacement

· Re-entry and retraining of injured employees

· Administrative costs (documentation of injuries, treatment, absences, crash investigation)

· Inspection costs

· Failure to meet customer requirements resulting in loss of business

· Bad publicity, loss of business

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11

Bassett Firm Research on Texas Law Suits

All Verdicts & Settlements

Time Frame January 1, 2003, through December 31, 2009

Jurisdiction Texas (all counties)

Number of Cases Reported 390

Number of Verdicts in Favor of the Plaintiff 148

Number of Verdicts in Favor of the Defendant 125

Number of Cases that Settled 119

Wrongful Death Verdicts in Favor of the Plaintiff

Low Verdict $85,000.00

High Verdict $23,588,217.00

Average Verdict $6,755,416.00

Average Verdict Excluding High/Low Verdict $6,120,267.70

Wrongful Death Settlements

Low Settlement $100,000.00

High Settlement $5,800,000.00

Average Settlement $1,783,593.00

Average Verdict Excluding High/Low Settlement $1,703,152.00

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 12

Distracted Driving

What Is Distracted Driving?

Distracted driving is any non-driving activity a person engages in

that has the potential to distract him or her from the primary task of driving and increase the risk of crashing.

There are three main types of distraction:

Visual — taking your eyes off the road

Manual — taking your hands off the wheel

Cognitive — taking your mind off what you’re doing

Source:http://www.distraction.gov/content/get-the-facts/index.html

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13

Multi-tasking While Driving

Long talk with rider

Drink and eat

Set GPS Text

message

41

Read map Driving

after drinking Comb

hair

25

Talk on cell with handse

t

81 59 37 20 36 86

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 14

Fleet Safety Scorecard

Vehicle Label HA Violations

1 % cd

15% over Vehicle Vehicle

Ho

0 2 n

0 1 n 44.5

0 1 oa 60.

0 3 Wa 66.3

0 0 oa 27.5

0 3 oa 53.

0 6 Wa

0 0 ant 40

0 5 ar 81.

0 5 War 70.

0 0 Wa 59.7

0 3 Coa 50.

0 2 War 74.

0 2 Wa

0 0 nt

0 2 nt 69.

031 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 15 2 0 8 Needs Warning 61.8

Reduction in Speed

Fact– Reducing average driving speed lowers fuel cost by 2MPG for a 5

MPH reduction per hour

National Average – Average driver rides 60 miles per day/average mpg

22, uses 2.72 gallons of gas/day

Fact – If we take the 22 mpg to 24 mpg drivers will use 2.5 gallons per

day

Fact – Reducing .22 gallon of gas per day per driver (250 x $0.78) results

in:

$ 195 in Annual Savings per vehicle

Source:http://www-nrd.nhtsa.dot.gov/Pubs/811751.pdf

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 16

FUEL COSTS

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 17

Decrease Fuel Consumption

Lowering fuel costs is all about changing behavior

Reduce miles driven

– Eliminate unauthorized use

– Improve routing

Reduce idle time

Reduce speeding

Leverage engine diagnostics

Verify fuel expenses

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 18

Gas Savings from Mileage Reduction

Annual Gas Savings Comparison

5% Mileage Reduction

10% Mileage Reduction

15% Mileage Reduction

$- $200,000 $400,000 $600,000 $800,000 $1,000,000 $1,200,000

Annual Gas Savings

Example based on 1500 vehicle fleet with an average 1500 miles per month/vehicle and $3.54/gallon

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 19

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 20

Lowering Fuel Costs

Reducing Speeding

Fuel efficiency rapidly decreases over 50 mph

– Every 5 mph over 50 mph is like an extra $0.25/gallon

Aggressive driving can lower fuel mileage by

– 33% on the highway

– 5% on city streets

Typical fuel mileage

5%

33%

Source: U.S. Department of Energy: Driving More Efficiently; www.fueleconomy.gov/feg/driveHabits.shtml

Highway Streets

Odd Hours Usage

May 1 - August 31

Driver 1

Driver 2

Driver 3

Driver 4

Driver 5

Driver 6

Driver 7

Driver 8

2% 2%

3%

11%

9%

31%

9%

33%

September 1 - December 1

+80%

+9%

-17%

+22%

-23%

9%

16%

9%

3% 3% 1%

28%

-53%

31%

-13%

-1%

% Percent

Odd Hours Violation Window Change

6 PM – 6 AM

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 21

Data Analytics & Trends

Example customer with 260 vehicles Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 22

SUSTAINABILITY

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 23

Green Benefits for Enterprises

Annual Environmental Benefit by Emission Type

Emission Type

Fleet Reduction (lbs.)

Per Vehicle (lbs.)

Carbon Dioxide

143,000,000

29,000

Methane

3,600,000

700

Nitrous Oxides

5,000,000

1,000

Total Annual Greenhouse Gas Reductions

151,600,000

30,700

Carbon Monoxide

4,000,000

800

Hydrocarbons

530,000

100

Total Annual Other Emissions Reductions

4,530,000

900

Example customer with 1000 vehicle fleet with a reduction of driven miles, reduced idling, and scheduling maintenance over 12 months Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

24

Annual Environmental Benefits

Total Annual Greenhouse Gas Reductions

Carbon Dioxide

Methane

Nitrous Oxides

Millions 135 145 155

Total Annual Other Emissions Reductions

Carbon Monoxide

Hydrocarbons

Thousands 3,500 4,000 4,500 5,000 Example customer with 1000 vehicle fleet with a reduction of driven miles, reduced idling, and scheduling maintenance over 12 months

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

25

Smog Check With the Fleet Smog Check Report you can view a snapshot of each

vehicle's most recent emissions status along with a Pass/Fail determination

based on selected compliance criteria. This report can also help determine

which vehicles have engine health issues and what those issues are. The

diagnostic capabilities of the device capture a host of monitor status values

for most light duty vehicles. The Fleet Smog Check Report uses this

diagnostic data to evaluate vehicle emissions.

Four options for smog check

Pass/Fail criteria are available.

Run Report

Choose a Report Type: Smog Check

Input Report Parameters:

Schedule Report

Group:

ALL VEHICLES Smog Failure Criteria:* MIL on

Vehicle Attribute: All Attributes

Submit

Report: Smog Check

Selected Vehicle(s): All Vehicles

Report Run Date/Time: 10/06/2010 10:26 AM PDT Number of Failing Vehicles: 1

Smog Check Failure Criteria: MIL on Number of Passing Vehicles: 9 Number of Vehicles Included in Report: 13 Number of Ineligible Vehicles: 3

Quickly determine which vehicles

are in or out of compliance

Page 1 / 1. Show 10 per page.

Year Make Fuel Active Fuel Oxygen Secondary Comprehensive ERG Evap. Heated AC Oxygen Smog Last

mi fi VIN Vehicle Label License , Sensor Check Smog

Model Type MIL D.rcs

Catalyst System aystem Sensor Air System —Le Component System System Catalyst System

Heater Pass/Fail Check

Gasoline KE93MDU76H4O993HE SERVICE 245 7JE7F87 2005 FORD L,asoene off comp comp comp comp comp comp nsup comp nsup nsup comp PASS 10/6/2010 F250

2007 S0DKEN73ND84JFGS8 SERVICE 248 KDYE94J CHEVROLET Gasoline off comp comp comp nsup comp comp comp comp nsup nsup comp PASS 10/5/2010

SILVERADO

2010 SDUEL83J349R759SD6 SERVICE 252 83JD634 CHEVROLET Gasoline off incomp comp comp nsup comp comp comp comp nsup nsup comp PASS 10/6/2010

SILVERADO

2008 5F8KH8884F8F6R4F93 SERVICE 255 98JDT65 CHEVROLET Gasoline off comp comp comp nsup comp comp nsup comp nsup nsup comp PASS 10/6/2010

SILVERADO

Gasoline D5868EDK87FG8R4D8 SERVICE 256 945ST32 2005 FORD t.asoene off INELIGIBLE 9/30/2010 F250

Gasoline H4T9R2G7T92RTE896 SERVICE 262 7S6YT43 2007 FORD t.asoene off INELIGIBLE 10/6/2010 F250

2007 8SDFH8SF6GH87S464 SERVICE 264 98H4GT3 CHEVROLET Gasoline off comp comp comp nsup comp comp nsup comp nsup nsup comp PASS 10/6/2010

SILVERADO

2007 SDFG984SD65F4G98S SERVICE 265 9DI76W3 CHEVROLET Gasoline on comp comp comp nsup comp comp nsup comp nsup nsup comp FAIL 10/5/2010

SILVERADO

*UHHQKRXVH *DV (PLVVLRQV

The Greenhouse Gas Emissions Report allows you to easily

determine and report on fleet emissions both in tabular and graphical

formats. In addition to Carbon Dioxide, Carbon Monoxide, Hydrocarbons, and Nitrous Oxide emissions are also reported.

Select a group and window of time

for reporting. 5XQ 5HSRUW

Greenhouse Gas Emissions &KRRVH D 5HSRUW 7\SH:

,QSXW 5HSRUW 3DUDPHWHUV: 6FKHGXOH 5HSRUW

*URXS: 02/14/2011 ALL VEHICLES 6WDUW 'DWH:*

9HKLFOH $WWULEXWH: 12 AM 00 All Attributes 6WDUW 7LPH:.

1XPEHU RI 'D\V:• 1

6XEPLW

5HSRUW: *UHHQKRXVH *DV (PLVVLRQV

Selected Vehicle(s): $OO 9HKLFOHV

Report Run Date/Time: Report Time Period:

95/19/2911 12:30 30 3'7 Approximate Distance Traveled: 157.0 PLOHV

95/19/2911 12:00 $0 -115111/2011 12:99 $0

*DV (PLVVLRQV (OEV ) (PLVVLRQV

Carbon Dioxide 175.4

Carbon Monoxide 9.6

Hydrocarbons 1.2

Nitrous Oxide 0.6

Total Emissions 186.8

175.4

Poun

ds

180

160

140

120

100

80

View detailed emissions data in both tabular and chart format, and by vehicle.

9.6 1.2 0.6

0

Carbon Dioxide Carbon Monoxide Hydrocarbons Nitrous Oxide

3DJH VC 6KRZ 10 SHU SDJH.

9HKLFOH /DEHO

1LWURXV 2[LGH

&DUERQ 0RQR[LGH

&DUERQ 'LR[LGH

0LOHV 7UDYHOHG

+\GURFDUERQV

SERVICE 245 10 11.5 0.6 0.1 0

SERVICE 232 6 5.8 0.4 0 0

SERVICE 234 12 9.7 0.7 0.1 0

SERVICE 248 23 26.4 1.4 0.2 0.1

SERVICE 255 21 24.2 1.3 0.2 0.1

SERVICE 256 77 88.6 4.7 0.6 0.3

WATER AGENCY CASE STUDY Eastern Municipal Water District

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 26

EMWD Vehicle Fleet

Over 600 Vehicles

Over 350 On-The-Road Vehicles

o Light-Duty

> Sedans

> Vans

> Pick-Up Trucks

o Medium-Duty

o Heavy Duty

Construction Equipment

328 Total GPS Equipped

Multi Year Return on Investment - Miles

Total Fleet Miles

3,000,000

2,750,000

2,500,000

2,250,000

First year of mileage reduction = 9%

Since then, an additional 2% drop, and holding the line on the initial 9%

Multi Year Return on Investment - Fuel

Total Fuel (Gallons)

500,000

450,000

400,000

350,000

300,000

First year of fuel reduction = 14% Since then, an additional 3% drop, and holding the line on the initial 14%

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

29

First Year Return On Investment

$900,000

$800,000

$700,000

$600,000

Fuel

Labor

Combined Fuel & Labor

$500,000

$400,000

$300,000 Cost

$200,000

$100,000

$0

A p r M a y J u n J u l A u g S e p O c t N o v D e c J a n F e b M a r

Fleet Optimization

Example customer with 260 vehicles Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

31

Speed

Speed

Reduction in Vehicle Accidents

Reduction in Liability

THANK YOU

Bob Topaz

Verizon Networkfleet

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 36


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