Datacard Card Printers · 2019. 7. 24. · Entrust Datacard believes that its products are not...

Datacard® SD160™/SD260™ Card Printers

Installation and Administrator’s Guide

January 2017

Part No. 527527-001, Rev. D

NoticePlease do not attempt to operate or repair this equipment without adequate training.

Any use, operation or repair you perform that is not in accordance with the information

contained in this documentation is at your own risk.

Trademark AcknowledgmentsDatacard is a registered trademark and service mark of Entrust Datacard Corporation in

the United States and other countries.

MasterCard is a registered trademark of MasterCard International Incorporated.

Visa is a registered trademark of Visa International Service Association.

All other product names are the property of their respective owners.

Proprietary NoticeThe design and information contained in these materials are protected by US and

international copyright laws.

All drawings and information herein are the property of Entrust Datacard Corporation. All

unauthorized use and reproduction is prohibited.

Entrust Datacard1187 Park PlaceShakopee, MN 55379Phone: 952-933-1223Fax: 952-933-7971

www.entrustdatacard.com

Copyright © 2015–2017 Entrust Datacard Corporation. All rights reserved.

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http://www.datacard.com

MicroECC

Copyright (c) 2013, Kenneth MacKay

All rights reserved.

Redistribution and use in source and binary forms, with or without modification, are

permitted provided that the following conditions are met:

– Redistributions of source code must retain the above copyright notice, this list of

and the following disclaimer.

– Redistributions in binary form must reproduce the above copyright notice, this list of

conditions and the following disclaimer in the documentation and/or other materials

provided with the distribution.

THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS"

AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE

IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE

ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE

LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR

CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF

SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS

INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN

CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)

ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE

POSSIBILITY OF SUCH DAMAGE.

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Compliance Statements Liability

The WARNING and CAUTION labels have been placed on the equipment for your safety. Please do

not attempt to operate or repair this equipment without adequate training. Any use, operation,

or repair in contravention of this document is at your own risk.

Safety The following basic safety tips are given to ensure safe installation, operation, and maintenance

of Entrust Datacard™ equipment.

• Connect equipment to a grounded power source. Do not defeat or bypass the ground lead.

• Place the equipment on a stable surface (table) and ensure floors in the work area are dry and

non-slip.

• Know the location of equipment branch circuit interrupters or circuit breakers and how to turn

them on and off in case of emergency.

• Know the location of fire extinguishers and how to use them. ABC type extinguishers may be

used on electrical fires.

• Know local procedures for first aid and emergency assistance at the customer facility.

• Use adequate lighting at the equipment location.

• Maintain the recommended temperature and humidity range in the equipment area.

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Regulatory ComplianceEMC Compliance Notice

To ensure compliance of the model RX10 retransfer printer to the radiated emissions

requirements for class “A” Information Technology Equipment, be sure to use a shielded Ethernet

cable when connecting to your network

Notice for USA (FCC Notice)

This equipment has been tested and found to comply with the limits for Class A computing

devices, pursuant to Part 15 of FCC rules. These limits are designed to provide reasonable

protection against harmful interference when the equipment is operated in a commercial

environment. This equipment generates, uses, and can radiate radio frequency energy. If this

equipment is not installed and used in accordance with this instruction manual, it may cause

harmful interference to radio communications. Operation of this equipment in a residential area

is likely to cause harmful interference in which case the user will be required to correct the

interference at their own expense. Changes or modifications not expressly approved by the party

responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two

conditions: (1) This device may not cause harmful interference, and (2) this device must accept

any interference received, including interference that may cause undesired operation.

Notice for Canada

Industry Canada

This digital apparatus does not exceed the Class A limits for radio noise for digital apparatus set

out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites

applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage

radioélectrique édicté par le ministère des Communications du Canada.

RSS-Gen, Issue 3, December 2010, Section 7.1.3 User Manual Notice

This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject

to the following two conditions: 1) this device may not cause interference, and 2) this device

must accept any interference, including interference that may cause undesired operation of the

device.

Cet appareil est conforme avec Industrie Canada RSS standard exemptes de licence(s). Son

fonctionnement est soumis aux deux conditions suivantes: 1) ce dispositif ne peut causer des

interférences, et 2) cet appareil doit accepter toute interférence, y compris les interférences qui

peuvent causer un mauvais fonctionnement du dispositif.

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Notice for Europe

The EU Declaration of Conformity can be found on EntrustDatacard.com

WARNING: This is a class A product. This equipment is compliant with class A of either CISPR32 or

CISPR22. In a domestic/residential environment this equipment may cause radio interference, in

which case the user may be required to take adequate measures.

WEEE: The model RX10 retransfer printer uses a lithium coin cell battery. Refer to the service

manual for battery removal instructions.

Notice for Australia

This is a Class A product. In a domestic environment this product may cause radio interference, in

which case the user may be required to take adequate measures.

Notice for China (Simplified Chinese)

警告

此为 A级产品，在生活环境中，该产品可能会造成无线电干扰。在这种情况下，可能需要用户对干扰采取切实可行的措施。

Notice for Taiwan (Traditional Chinese)

Notice for Japan

Japanese Voluntary Control Council for Interference (VCCI) class A statement

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Korea Communications Commission (KCC) statement

California Proposition 65 Compliance WARNING: This product contains chemicals, including lead, known to the State of California to

cause cancer, and birth defects or other reproductive harm. Wash hands after handling.

Entrust Datacard believes that its products are not harmful when used as designed. However, the

above warning is made in compliance with the State of California Safe Drinking Water and Toxic

Enforcement Act of 1986, which requires warning labels on products that may contain elements

that the State of California considers harmful.

California Lithium Perchlorate Warning

Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/

perchlorate.

This notice is required by California Code of Regulations, Title 22, Division 4.5, Chapter 33: Best

Management Practices for Perchlorate Materials. This product/part includes a battery that

contains Perchlorate material.

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Revision LogSD160/SD260 Card Printers Installation and Administrator’s Guide

Revision Date Description of Changes

A February 2015 First release of this document.

B May 2015 Updated for Card Printer Driver version 6.1; added rewrite capability to the SD260

C November 2015 Updated for Card Printer Driver version 6.2

D January 2017 General updates

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Contents

Chapter 1: Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1PC Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Ethernet Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2USB Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Electrical Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Site Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Printer Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Clearance Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Set Up the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Prepare the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Load Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Load the Print Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Load the Cleaning Sleeve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Install the Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Prepare the Printer to Use Rewritable Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Install Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Install a Large Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Install the 200-Card Input Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Install the Optional Cable Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Plug In and Power On the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13Use the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Install the Card Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Chapter 2: Elements of Card Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Basic Card Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Printing Design. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Color Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Full-Panel Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Short-Panel Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Split-Ribbon Color Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Manage Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Print Text in Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Print Graphics in Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Monochrome Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Monochrome Printing with Full-Color Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Monochrome Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Ribbon Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19Print Text in Monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Rewritable Card Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

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Print Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Bar Code Guidelines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Test Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Card Design Changes That Affect Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22Print Bar Codes With the Card Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Apply Topcoat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Non-Printing Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Standard Magnetic Stripe Non-Printing Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Standard Smart Card Non-Printing Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Custom Non-Printing Areas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Card Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Backgrounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26Image Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Magnetic Stripe Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Magnetic Stripe Data Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Three-Track Option (ISO/IAT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27Single-Track Option (JIS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Magnetic Stripe Coercivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Smart Card Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Smart Card Processing Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Smart Card Codes on the Printer Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Settings for Card Design in Printer Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Chapter 3: Printer Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Printer Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Printer Manager User Access Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32WebUser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32WebAdmin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32WebService . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Access Printer Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Printer Manager Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34Print a Printer Manager Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Use Printer Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Status Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35Printer Setting Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39ActivityLog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42VitalProductData . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42FrontPanel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43Print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Pick . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Transport. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50Flipper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

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MagStripeGeneral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51MagStripeCustomTrack 1–3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Update Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

TroubleShooting Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Testcard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58Activity Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Reset Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60Reset Counters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Printer Reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Maintenance Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Log Out Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Chapter 4: Supplies and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Print Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Color Print Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Full-Panel Color Print Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Short-Panel Color Print Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66Color Print Ribbon Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Monochrome Print Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Monochrome Print Ribbon Kits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Ribbon Saver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Print Ribbon Storage Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Card Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Card Material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Pre-Punched Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69New Cards for Color Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Adhesive-Backed Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Rewritable Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70Card Quality Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Card Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Card Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Card Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Cleaning Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Printhead Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Print Ribbon Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Cleaning Roller Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Optional Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Large Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73200-Card Input Hopper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Cable Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

xiii

Cables and Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Ethernet Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74USB Smart Card Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

xiv

Chapter 1: Installation

This chapter describes system requirements and provides setup

instructions for the Datacard® SD160™ and SD260™ Card Printers.

Your installation may have additional requirements for a card production environment. Consult

your system administrator to determine the optimum location for card production.

PC RequirementsUse a PC that meets or exceeds the following:

A 32- or 64-bit processor, running at 2 GHz or faster

4 GB or more memory (RAM) and at least 1 GB free space on the hard driver

One of the following operating systems supported by the XPS Card Printer Driver:

Windows 10, 32- or 64-bit

Windows 8.1, 32- or 64-bit

Windows 7, 32- or 64-bit

Windows Server 2012, R2

Windows Server 2008, 64-bit

USB 2.0 port or Ethernet network connection

The SD160 card printer uses only a USB connection. It cannot connect via Ethernet.

The SD260 card printer can be connected using either USB or Ethernet.

A printer can use only one connection type.

ID software or other card production software to capture and organize the data to print on

each card

For Card Printer Driver installation troubleshooting and card production troubleshooting information, refer to your printer’s Driver Guide and User’s Guide.

SD160/SD260 Card Printers Installation and Administrator’s Guide 1

Ethernet RequirementsYou can connect many network printers to one PC. The maximum number of printers depends on

the capacity of the network to deliver data to the printer.

To install an SD260 printer on a network, the following components are required:

An Ethernet network that uses the TCP/IP protocol and can run at 100 megabits per second,

also called 100base-T. Printers also support 10base-T.

An Ethernet cable to connect the printer to the network. An Ethernet cable is not supplied

with the printer.

A PC that meets the “PC Requirements” described on page 1, and is connected to and

communicating with the network.

USB RequirementsYou can connect up to eight card printers to a PC using USB cables.

To install a printer using a USB connection, the following components are required:

A high-speed USB port. USB 2.0 is required.

A USB 2.0 cable to connect the printer to the PC. A USB cable is supplied with the printer.

A PC that meets the “PC Requirements” described on page 1.

If you need to connect two card printers to a PC with one USB port, use a single, independently

powered USB hub to which you can connect both printers.

Electrical RequirementsThe power supply detects the input voltage and works within the range stated.

Printer Model

Electrical Requirements

Input Output

SD160 or SD260 110–240V/50–60 Hz/1.5 Amp 24V/3.0Amp/72W

2 Installation

Site RequirementsSet up and use the printer in an environment that meets the following requirements.

Place the printer in an environment with temperatures ranging from 60° to 95°F (15° to 35°C).

Use a single-phase, 3-wire, grounded receptacle.

Place the system and its supplies in a clean office environment, keeping paper and foreign

materials off of the equipment.

Place the printer in a location that provides the following:

A sturdy, level surface. Avoid unstable locations.

A surface that allows easy user access.

Enough space to open all printer doors and to access power cords and data cables.

Place the printer away from direct sunlight.

Do not place the printer near heating ducts, fans, or other air vents.

Do not use the printer for purposes other than the intended use.

Printer DimensionsThe following measurements show the external printer dimensions.

6.69 in170 mm

8.69 in221 mm

15.4 in (391 mm)

17.6 in (446 mm)(SD260 with smart card)


Clearance RequirementsThe following measurements show the printer dimensions when the input hopper and printer

cover are open.

Options such as a large output hopper and 200-card input hopper add height to the printer.

Additional clearance is required when using these options.

Set Up the PrinterThis section provides information about setting up the printer to print cards.

Setup includes the following:

Prepare the Printer on page 5

Install Optional Equipment on page 9

Install the Card Printer Driver on page 14

We recommend that you provide a minimum of 3 inches (76.2 mm) of additional clearance around the printer to maintain access to the power cord and data cables, to load and remove cards and supplies, and to provide ventilation.

6.69 in170 mm

13.9 in353 mm

4 Installation

Prepare the PrinterTo prepare the printer to print cards, load blank card stock into the input hopper, and load print

ribbon and a cleaning sleeve onto the print cartridge. If you are printing rewritable cards, refer to

“Prepare the Printer to Use Rewritable Cards” on page 8.

Load Cards

If you are using a manual feed printer or are printing rewritable cards, skip this step and keep a

supply of blank cards close to the printer.

Do the following to load the input hopper:

1. Open the input hopper.

2. Load the cards into the input hopper.

Cards can stick together. Slide or fan the

cards to separate the edges before placing

them in the hopper. Handle cards by their

edges only. Refer to “Card Handling” on

page 71 for more information.

Insert ISO magnetic stripe cards with

the stripe (back side) facing down and

toward the right.

Insert smart cards with the smart card chip facing up and toward the back of the hopper.

3. Close the input hopper.

A diagram inside the hopper shows the correct orientation for each type of card.


Load the Print Ribbon

Load the ribbon when you install the printer and when the ribbon runs out. (If you are using the

rewritable option, refer to “Prepare the Printer to Use Rewritable Cards” on page 8.)

1. Open the printer cover.

2. Remove the print ribbon cartridge.

3. Load a full roll of print ribbon (the blue spool) onto

the spindle closest to the cartridge handle until it

clicks into place.

4. Place the silver take-up spool on the spindle with

the black gear until it clicks into place.

5. Wind the take-up spool counterclockwise one full

turn.

Load the Cleaning Sleeve

The cleaning sleeve removes debris from the card

before printing begins. It fits on a spindle that mounts

on the print ribbon cartridge. The printer ships with the

cleaning roller spindle in the accessory box.

1. Locate the cleaning roller spindle and slide the

spindle into the cleaning sleeve (a).

2. Place the spindle with cleaning sleeve onto the

ribbon cartridge (b).

3. Remove the protective wrapper from the cleaning

sleeve (c).

Load a new cleaning sleeve with each new roll of print ribbon, if you notice debris on the printed cards, or if the cleaning sleeve is no longer sticky.

6 Installation

Install the Ribbon Cartridge

Install the assembled print ribbon cartridge into the printer.

1. Open the printer cover.

2. Hold the print ribbon cartridge by the handle and

lower it into the printer with the handle toward the

front of the printer.

3. Make sure that the ribbon cartridge is positioned

correctly in the guides.

4. Close the printer cover. Press down on the ridges on

the front of the cover to make sure that it latches

completely on both sides.


Prepare the Printer to Use Rewritable Cards1. Open the printer cover and remove the print ribbon cartridge.

2. Remove the print ribbon from the cartridge and set it aside.

3. Make sure that the cleaning roller with the replaceable cleaning sleeve is installed.

4. Return the print ribbon cartridge to the printer.

5. Close the printer cover. Press down on the ridges on the front of the cover to make sure that

it latches completely on both sides.

6. Have rewritable cards available to insert into the printer.

To print rewritable cards, you also must do the following:

Enable rewritable printing in Printer Manager.

Use the rewritable card settings to enable the rewrite option and specify the values to use.

Refer to “Print” on page 44 for complete information about the Printer Manager settings.

Specify rewritable card settings in the Card Printer Driver.

For complete information about setting up the Card Printer Driver to print rewritable cards,

refer to your printer’s Driver Guide.

When you print rewritable cards, insert the cards one at a time. Make sure that the card is engaged in the pick rollers. The erase/rewrite process can cause the cards to bend slightly, which may prevent them from being picked from the input hopper.

8 Installation

Install Optional EquipmentYou can install additional equipment on the printer depending on your requirements.

Install a Large Output Hopper

The output hopper included with the printer holds about 25 0.030 in. (0.762 mm) cards. The

printer also can be used with an optional large output hopper that holds up to 100 cards.

The large output hopper kit includes two base sections and the large output hopper. The two

base sections are identical, with hooks (marked by green circles) that attach to the bottom of the

printer. To assemble the base, arrange the base sections back to back, as shown.

You can remove the standard hopper and attach the large output hopper without using tools.

Large Output Hopper

Base Sections

Standard Output Hopper


Do the following to attach the printer to the bases, and to install the larger output hopper. You

also can refer to the instructions shipped with the large output hopper kit.

1. Position one base section with the open end facing the back of the printer.

2. Lift the printer over the base section.

3. Align the tabs in the base with the slots in the bottom of the printer.

4. Push up to insert the four tabs in the slots, and then push the base forward to lock it to the

printer.

5. Position the other base section with the opening facing the front of the printer.

6. Push up to insert the four tabs in the slots and then push the base back to lock it to the

printer.

7. Remove the 25-card output hopper from the printer. Slide it out, similar to a drawer.

8. Slide the 100-card output hopper into the assembled base and printer. Make sure that the

tabs (shown in circles in the illustration) secure the hopper to the printer.

HINTS & TIPS

The base sections contain drawers, useful for holding cards, cleaning swabs, or other

frequently used items. The drawers can be opened from either the left or right side of the

printer.

The base and large output hopper remain attached when the printer is moved or carried.

If you install the 100-card output hopper, change the Printer Manager Printer Setting > Transport EjectHopperSpeed setting to Extended. This allows completed cards to stack properly in the larger output hopper. Refer to “Transport” on page 50 for complete information.

10 Installation

Install the 200-Card Input Hopper

The standard input hopper can hold about 100 0.030 in. (0.762 mm) cards. The printers can be

upgraded to use a 200-card input hopper.

The 200-card input hopper kit includes the larger hopper with an attached cover. The standard

hopper can be removed, and the 200-card hopper can be installed, without using tools. You also

can refer to the instructions shipped with the 200-card input hopper kit.

1. Open the input hopper.

2. Press the release tab located on the

back wall of the hopper while lifting

the hopper up and off the printer.

3. Install the 200-card input hopper by

aligning the tabs with the slots on

the printer.

4. Push the hopper down until it clicks

into place.

5. Load up to 200 cards in the hopper

and close the hopper cover. The

printer is ready to print cards.

Hopper Release Tab


Install the Optional Cable Lock

The cable lock is a user-installed feature that does not require special tools to install. The package

contains a cable lock, instructions, and a metal security plate. The security plate is installed in the

printer and is designed to accommodate the T-bar of the cable lock.

1. Prepare the printer by installing the metal security plate:

a. Tip the printer on its right side.

b. Locate the security plate receptacle on the

underside of the printer toward the back left

side.

c. Insert the security plate into the receptacle

with the open end toward the printer.

d. Insert the T-bar of the cable lock through the

printer opening into the security plate.

2. Follow the instructions included with the lock to

complete the installation.

The cable lock is available with either a key or combination lock.

12 Installation

Plug In and Power On the PrinterPlug in the printer power cables and connect the printer to a facility power source.

Press the POWER button on the front panel to power on the printer. The front panel LCD displays

Ready when the printer is ready to print.

The LCD Ready display may differ slightly for some printer models.


Use the Front PanelThe front panel of the printer provides the controls you need to operate the system. Refer to the

printer’s User’s Guide for complete information about using the front panel.

Install the Card Printer DriverThe Card Printer Driver uses Microsoft XPS print technology to support printing from currently

available Microsoft Windows applications.

To use the SD card printer with the Card Printer Driver, you must install and configure the driver.

Refer to your printer’s Driver Guide for complete information about installing and using the Card

Printer Driver.

User Light & User ButtonUp

ArrowEnterDown

Arrow

Power Button

Status Lights Ribbon Cards

LCD Panel

14 Installation

Chapter 2: Elements of Card Design

Card design is the name given to the combined features of the processed

cards. An organization can have multiple card designs.

This chapter provides the following information about card design:

Basic Card Design

Printing Design on page 16

Magnetic Stripe Design on page 27

Smart Card Design on page 29

Settings for Card Design in Printer Manager on page 30

Basic Card DesignCard design includes:

Color and monochrome printing.

The various types of data, such as

name, account number, and special

features such as a magnetic stripe or

smart card chip.

The layout of the data.

Optional ultraviolet (UV) printing for

enhanced security.

Back of CardMagnetic StripeSignature Panel

Front of CardPrinted TopcoatSmart Card ChipPhotoBar Code


Printing DesignPrinting design includes color and monochrome printing, bar code printing, non-printing areas,

and card layout.

Color PrintingColor print ribbon is available in full-panel and short-panel styles.

Full-Panel Ribbon

Full-panel color printing uses a print ribbon with three

color panels: Y (yellow), M (magenta), and C (cyan). The

ribbon also includes a K (black) panel and a T (topcoat)

panel. The printer applies the YMC color panels to the

card first, prints black components using the K panel, and then applies the T (topcoat) to protect

the color image from damage.

Full-panel color print ribbons with an ultraviolet (UV) fluorescent panel, YMCKFT, also are

available.

The UV printing is undetectable under normal lighting and is meant to provide another form of

security. Refer to your printer’s Driver Guide or your card personalization software

documentation for more information about setting up a card design that includes UV printing.

Short-Panel Ribbon

Color print ribbon also is available in a short-panel option. The

color area for short-panel ribbon is either 1.57 inches (40 mm) or

1.47 inches (37.5 mm), depending on the ribbon configuration.

The ymc panels of short-panel ribbon are approximately half the

length of a full card. (In this guide, “ymc” in lowercase, instead of “YMC,” refers to “short-panel”

color panels.)

When you print with short-panel print ribbon, you define the location of the color area in the

card design. Color printing begins when the software detects a color pixel and continues for the

length of the ymc panels.

The ribbon panel configuration that supports YMCKFT functionality can differ depending on your printer model.

Full-panel YMCKT Ribbon

Short-panel ymcKT Ribbon

16 Elements of Card Design

Split-Ribbon Color Printing

Split-ribbon color printing lets you use less ribbon to print cards in color. It is available only with

the Card Printer Driver. Refer to your printer’s Driver Guide for information about how to specify

split-ribbon color printing and the split ribbon options available.

Split-ribbon color printing uses a single ribbon panel set from a full-color ribbon to print both

sides of a card, rather than two or three panel sets. The ribbon can be a full-panel or short-panel

color ribbon. The order in which the color, black, and topcoat sections of the panel set are used to

print the card depends on the type of ribbon installed in the printer and the split-ribbon option

selected on the printer’s Printing Preferences window.

Manage Color

Color management is the process of making color on the PC monitor and printed card appear as

similar as possible. For color management, the card printer uses the sRGB color standard

(standard Red, Green, and Blue color space). You specify the color management system in Printer

Manager. Refer to “Print” on page 44 for more information.

Print Text in Color

The printer can print text in any color. Small characters are likely to be more readable if they are a

sans-serif font formatted as black and printed with the black (K) panel. Refer to “Print Text in

Monochrome” on page 19. The printer supports 6-point or larger text.

Print Graphics in Color

The printer produces full-color images from most types of graphics. It can use BMP, JPEG, TIFF,

and PNG file formats for photos and logos.

Vector graphics, such as WMF and SVG files, have components such as shapes with lines and fills.

Components defined as black normally print with the K panel.

Because the printer uses the print ribbon panels in sequence (YMC first, then K), black images can

print over color graphics. For the best appearance of color graphics, or to prevent backgrounds

that are black from printing over colored images, use a color that appears black but is not, so that

all parts of an image print with the YMC panels. For example, in the RGB color space, 0, 0, 0 is

black (and prints with the K panel), but 0, 0, 5 is not black (and prints with the YMC panels).

Most types of cards, including cards with magnetic stripes and smart cards, can be printed using split-ribbon printing. Options for color, monochrome, and topcoat are available when you use split-ribbon printing.


Types of Color Images

Cards can include both color photos and color logos. The logo is usually the same on each card,

and the photo is unique. Follow these guidelines to obtain the best results for printing both logos

and photos.

1. Evaluate the color quality of the photos:

a. Adjust the image capture system to get the best quality photos; work with distance,

lighting, and camera settings to obtain consistent, high-quality photos.

b. Evaluate the quality of printed photos after the image capture system is optimized.

2. Evaluate the other color areas of the card, such as text or logo:

a. Check your card production application for settings that can help improve the printed

color of text.

b. Use an image editing application to adjust the color of a logo file for optimal printing.

Monochrome PrintingMonochrome printing prints cards using a single color. You can use a full-color ribbon or a

monochrome ribbon that has only one color.

Monochrome Printing with Full-Color Ribbon

Full-color print ribbon includes a black panel. The black

panel transfers to the card differently than the YMC

panels. Text and bar codes are usually printed with the

black panel. Full-color print ribbon also prints any

monochrome or one-bit-per-pixel graphics using the K

panel.



Monochrome Ribbon

Monochrome ribbon produces single-color cards. Monochrome ribbon can

be any of the following:

Alternating black and topcoat panels (KT or KTT ribbon)

The printer applies black and one or two topcoat panels on the

same side of the card.

Continuous black (K ribbon)

A continuous color, for example, green or silver (also called a

K ribbon). Refer to “Monochrome Print Ribbon Kits” on

page 67 for a list of available colors.

Ribbon Saver

Continuous monochrome printing with Datacard-certified ribbon uses the Ribbon Saver feature.

With Ribbon Saver, the printer begins using ribbon at a location that corresponds to the leading

edge of the card. The printer continues to spool ribbon for the length of the image but no farther.

The printer leaves a small margin between each card to avoid image overlap.

Print Text in Monochrome

Printing text using a K panel can make text look crisp, because it uses only one panel for printing.

Fine text is more readable when printed with more power. You set the power for the K panel

using Printer Manager. Refer to “Print” on page 44 for more information.

The font used also affects legibility. The printer reliably prints

6-point Arial font. Bold, sans-serif fonts are more readable

after printing than serif fonts, or fonts with thin strokes, as

shown at right. In the example, fonts that print well are

shown toward the top of the card.

The print ribbons that are supported are determined by the printer and its options. Some ribbons may not be available for all printers.

KT Ribbon

KTT Ribbon

Monochrome (K) Ribbon—Black

Monochrome Ribbon—Green


Rewritable Card DesignThe SD160 and SD260 card printers allow you to erase and reprint multiple times on special

rewritable cards. Rewritable cards are used in applications that contain variable, or changing,

information, such as short-term contractor or visitor badges, and customer loyalty cards.

A rewritable card design includes the following

elements:

Static Elements

Elements that always remain the same, such as a

company name and logo, phone number, or

website.

Variable Elements

Elements that can change from user to user, such

as a photo or expiration date. Where you place

the variable elements determines how the card

will be erased. Refer to “Prepare the Printer to

Use Rewritable Cards” on page 8 and your

printer’s Driver Guide for more information about

setting up the printer to use the rewritable

option. Refer to “Print” on page 44 for information about the Printer Manager settings that

control the rewritable function.

Print Bar CodesBar code design follows a set of standards based on the type of bar code produced. Bar codes

contain a series of black lines (bars) separated by white areas (spaces). Each character of encoded

data is represented by a set of bars and spaces. A bar code standard specifies the number and

width of bars and spaces needed to encode a character. The standard also specifies the minimum

size of the white area, or quiet zone, that surrounds the bar code.

Refer to “Print Bar Codes With the Card Printer Driver” on page 22 for information about how to use the Card Printer Driver to improve the probability that a bar code prints using the K panel.

Static Area

Erase Area

Static Area


Bar Code Guidelines

Bar codes print more successfully when you observe the following guidelines. Follow the

standards for the type of bar code you are printing.

Bar Code Placement

Maintain the required quiet zone around the actual bar

code, as shown in the illustration.

Locate bar codes at least 0.25 inch (6.3 mm) from other

printing and from the edge of the card.

For best results, orient the card so that the bars are parallel

to the long edges of the card, as shown. This orientation

most accurately prints readable bar codes.

Bar Code Size

A lower density bar code is easier to read, because the bars are wider and spaced farther

apart.

The width of the narrow elements in the bar code must be large enough to be read

consistently. The capabilities of the bar code reader can influence this.

The bar code must be tall enough to be read under normal conditions.

Bar Code Print Settings

To achieve the best quality printing and improve the readability of the bar code, use the K

(black) panel of color print ribbon to print the black bars. Bar codes printed with YMC panels

are not as crisp and sharp as those printed with the K panel only. Refer to the printer’s Driver

Guide or the documentation for your card personalization software for more information

about how to print bar codes using the K panel.

Infrared readers require that the K panel be used to print the bar code.

0.25 in6.3 mm

quiet zone


Test Bar Codes

Always test the readability of bar codes under production conditions. Factors to consider include:

If you print cards one at a time, print the samples using that method. If you print cards in

batch (many cards sent to the printer at the same time), use a production-sized batch and

evaluate cards from the beginning, middle, and end of the batch.

Use exactly the same card stock for testing that you use for production. The card stock can

affect the readability of bar codes. Usually, a white surface that reflects light in many

directions is needed. Test cards before purchasing production quantities.

Include other card design components that you use in production, such as topcoat.

Use the same bar code readers as users have, and test each card multiple times to simulate

any wear the card might experience. Also test multiple cards.

Card Design Changes That Affect Bar Codes

If you make substantial changes to the way you produce cards, review your setup tasks to make

sure that cards continue to have the quality you require.

Changes that can affect bar codes include:

Purchasing a new brand of card stock, which can change the color of some images.

Changing to, or from, preprinted cards, which can change the color of some images.

If you change the design of your cards, or if you start producing an additional card design, test

each design as described in “Test Bar Codes” to make sure that the bar code prints as expected.

Print Bar Codes With the Card Printer Driver

The Card Printer Driver includes a setting that allows the printer to use the black (K) panel to

print the bars of a bar code embedded in a color image, making it more likely to be read by a

scanner. Refer to the printer’s Driver Guide for complete information about how to specify the

“Print black image pixels using monochrome” option.


Apply TopcoatFull-color and UV printing fades if it lacks topcoat protection. Topcoat protects the printed image

on the card. It is applied as an even, consistent film.

Make sure that all color printing is covered with topcoat (except for areas such as a magnetic

stripe, smart card chip, or signature panel).

When a ribbon with a topcoat (T) panel is installed, the printer

can apply topcoat to the card using the printhead. Most full-

color ribbons include topcoat panels.

Topcoat must be requested by the application sending the card

to the printer. Most card production software requests topcoat

automatically.

Non-Printing AreasThe card design can have areas where printing is not allowed. Such areas include a magnetic

stripe, signature panel, or smart card chip. Card production software and the Card Printer Driver

usually manage such non-printing areas automatically. If you do not use ID software, you can use

the dimensions provided in the following sections for magnetic stripe and smart card non-

printing areas to customize your print and topcoat areas.

The dimensions shown in the following sections are examples to help you determine the non-

printing area. The actual dimensions can vary depending on the card stock you use.

Do not apply topcoat over the magnetic stripe, smart card chip, or signature panel of a card. To prevent topcoat application, you must specify a non-printing area.

Blocking for non-printing areas typically extends 0.05 inch (1.27 mm) beyond the edges of a feature. The dimensions listed in the following sections include the extended blocking region.

Print several cards using your card design and application to verify that printing and topcoat are applied as you intend.


Standard Magnetic Stripe Non-Printing Area

The magnetic stripe typically is on the back of the card.

The following table shows the standard measurements for magnetic stripes. Use these values if

you need to define a non-printing area. The non-print blocking area must extend outside the

magnetic stripe by 0.05 in (1.27 mm), indicated by the dotted lines.

Standard Smart Card Non-Printing Area

The smart card area typically is on the front of the card.

The following table shows the measurements for a typical smart card chip. The smart card chip

can vary in size, shape, and location. Adjust these values based on the card stock you use. The

non-print blocking area must extend outside the smart card chip by 0.05 in (1.27 mm), indicated

by the dotted line.

Custom Non-Printing Areas

Use ID software, a custom application, or escapes to define custom non-printing areas for one or

more of the following:

Blocking printing but not topcoat

Non-standard areas, such as a preprinted logo or a signature panel

More than one area on the same side of the card, such as a magnetic stripe and a

signature panel

A B C

3-track 5.0 mm 13.5 mm 86 mm

2-track 6 mm 9 mm 86 mm

Single-track (JIS) 7.5 mm 7.5 mm 86 mm

C

A

B

A B C D

19.5 mm 10 mm 13 mm 12 mm

A

B C

D


Card LayoutThe arrangement or layout of components determines how well your card design works for users.

Follow these guidelines to position card design components for best results.

Margins

Any unprinted area at the edge of the card or around the perimeter of a card feature is called the

margin.

Margins at the Edge of a Card

The card printers print edge to edge, which means the printing is as close to the edge of the card

as possible. When you set up your card design, you specify a margin of 0, or no margin. The

printer leaves a small white margin around the edges of the card due to the printhead being

lowered and raised as it prints. Keep this in mind if your card design includes a full-card image.

You can attempt to move the printing closer to the edge of the card by adjusting the LeadTrim

and TrailTrim settings in Printer Manager, but be aware that this can cause the print ribbon to

break when cards are printed. Refer to “Print” on page 44. Include this task as part of setup.

The following illustration shows the margin of white space at the outer edge of the card.

Margins for Card Features

Maintain a margin between printing and card features, such as a signature panel, magnetic stripe,

or smart card chip. For best results, do not print closer than 0.05 inch (1.27 mm) from those

features.


Backgrounds

Use the following suggestions to help you select a background for a professional-looking card. For

best results, make sure that the background design does not emphasize the location of card

features, such as embedded electronics.

Consider using a white background for the card to achieve consistent professional results.

Consider using smaller blocks of color, patterned areas, or gradients to highlight printed card

features such as a name, photo, or logo.

Avoid using a solid-color background over a large area of the card. It can show flaws on the

card (such as an uneven surface) or the location of card features (such as a smart card chip).

Image Placement

Use the following suggestions to help you locate important

images, such as a photo, logo, or bar code. When placing images,

avoid uneven areas and areas of high wear, which can result in

inconsistent print quality.

Do not place an important image on the front of the card in

the same area as a magnetic stripe or other machine-

readable feature. Frequent use of a card in a reader can wear

away the image on the opposite side of the card.

Do not place an important image directly on the opposite side of a signature panel. This can

cause residue from the signature panel to interfere with printing on an adjacent card. Place

the image above, below, or to the side of the panel.

Do not place an important image directly on the opposite side of a smart card chip. The card

might not be as flat in that area, and printing voids may occur.

Photo

Better Photo

Location

Front of Card


Magnetic Stripe DesignThe printer’s magnetic stripe module allows the printer to process magnetic stripe data. There

are two magnetic stripe configuration options: ISO and JIS. Use the Printer Configuration Label

(described in the printer’s User’s Guide) to determine the type of module installed.

Magnetic Stripe Data Formats The module format (ISO or JIS) defines the type and format of

the information to encode. The standard ISO format (also known

as IAT) is a three-track option. The JIS format is a single-track

option. Both formats include default data settings that

determine how many characters can be encoded on each track,

and which characters can be encoded.

Your cards can use the default format for each track, or can use a

different combination of tracks and data formats.

Three-Track Option (ISO/IAT)

The default data formats for a three-track magnetic stripe option are:

Track 1 — IATA

Track 2 — ABA

Track 3 — TTS

This combination is often abbreviated IAT. This format is also called ISO format.

IATA (International Air Transport Association)

The maximum number of characters for IATA format data is 76 characters. These characters can

include spaces, uppercase alphabetic characters (A–Z), numeric characters (0–9), and the

following special characters:

! # $ % ' ( ) * + , - . / ; : < @ > = ^ ] \ [ " & _

ABA (American Bankers Association)

The maximum number of characters for ABA format is 37 characters. Numeric characters (0–9)

and the following special characters are allowed:

: ; < = >

TTS (Thrift Third Standard)

The maximum number of characters for TTS format is 104 characters. Numeric characters (0–9)

and the following special characters are allowed:

: ; < = >

ISO three tracks

JIS single track


Single-Track Option (JIS)

The default data format for a single-track magnetic stripe module is the JIS (Japanese Industrial

Standard) Type II format.

The maximum number of characters for the JIS format is 69 characters. These characters can

include spaces, numeric characters (0–9), uppercase alphabetic characters (A–Z), lowercase

alphabetic characters (a–z), and the following special characters:

! " # $ % & ' ( ) * + , - . / : ; < = > ? @ [ ] ^ _ ~ { | } ~

A PC running a Japanese edition of a supported Windows operating system also supports

Japanese-language special characters and 55 Katakana characters. They include the following:

Special characters:

45 Katakana characters:

10 Katakana characters:

The magnetic stripe data uses shift-JIS, which embeds a hidden "shift-in" and "shift-out" character each time the Japanese-language characters start and end. Each transition between normal characters and shifted characters is surrounded by these two control characters. They are encoded on the magnetic stripe. Thus, each hidden character reduces the number of characters you can encode by one character.


Magnetic Stripe CoercivityThe printer may require additional settings to match the coercivity of the card. When these

values are set they remain the same for all cards processed using the same design. The defaults

are set to standard ISO format and high coercivity. Refer to “MagStripeGeneral” on page 51 for

information about changing the coercivity.

The type of magnetic stripe cards you use must match the type of module (ISO or JIS) installed.

Test your printer to make sure that it is encoding magnetic stripe information properly.

Smart Card DesignSmart card processing differs from other types of card personalization. The “smart card” step of

personalization is controlled by an application that is separate from the rest of card

personalization.

The smart card reader can be factory-installed, or installed later as a field upgrade by a service

provider or value-added reseller. The printer configuration label (or a label attached at the time of

the field upgrade) shows the type of smart card reader installed. You can request additional

information about the smart card reader and the type of cards to use from your service provider

or value-added reseller.

Smart Card Processing RequirementsThe following items are required to personalize smart cards:

A smart card reader in the printer

A cable for the smart card port used

A card production application that is designed to work with the printer and the smart card

application

Smart cards that work with the reader in the printer


Smart Card Codes on the Printer LabelThe configuration label includes codes that identify the type and model of the smart card module

installed in the printer. The following table lists the codes used on the configuration label.

The S1 value on the configuration label indicates that the printer has the basic smart card

components installed. Basic components include the mounting hardware only. An integrator

must install a contactless reader.

If the Sx value is included in the configuration code, the printer has the basic components of an

S1, plus the appropriate interface installed.

Settings for Card Design in Printer ManagerPrinter Manager contains card design settings that managers and service providers can use to set

up card production. The card design settings include magnetic stripe setup and smart card

testing. Printer Manager also contains troubleshooting features such as a log file that can track all

processes of a card job. Service providers can use the information in the log file to troubleshoot

and relay information when troubleshooting card processing issues. Refer to Chapter 3: "Printer

Manager” for more information.

Code on Label Type of Smart Card Module

S1 Integrator Contactless

S3 HID pcProx Contactless

S4 iCLASS Read Contactless

S5 iCLASS Read/Write Contactless

S6 DUALi Standard

S9 GEMPC USB / pcProx Dual

S10 Contact Station

S11 Identive Dual Interface Reader

S12 pcProx Plus Dual Frequency

The smart card readers available may vary by printer model. Contact your authorized dealer for more information.


Chapter 3: Printer Manager

This section describes Printer Manager, the Datacard web interface

available to users, administrators, and Datacard service providers.

Printer ManagerPrinter Manager is a browser-based interface that displays information about the printer. System

administrators and service providers can use Printer Manager to fine-tune card appearance, set

advanced options, and troubleshoot printing problems. You can access Printer Manager using an

Internet browser and the IP address of the printer.

Printer Manager includes different user access levels that control the type of information that can

be viewed. You can choose from three user access levels to perform a variety of basic and

advanced tasks: WebUser, WebAdmin, and WebService.


Printer Manager User Access LevelsThe Username field controls the level of access to information and settings that correspond to

the user’s job responsibility.

WebUser

WebUser access allows users to view information and change a limited number of values. The

WebUser access level typically is used by the person responsible for printing cards. Other

responsibilities can include cleaning the printer, ordering printer supplies, or printing a daily or

weekly log of card production.

The WebUser access level displays four menu selections: Status, Printer Setting, Maintenance,

and Log Out.

WebAdmin

WebAdmin access allows an administrator to set up a test card and make minor adjustments to

the printer. The WebAdmin user has access to configuration options and the use of diagnostics

tools for troubleshooting. The WebAdmin user also can specify a password (using the Printer

Settings > Update Password option) for WebUser access-level users.

In a card production environment, the WebAdmin access-level user typically sets up the card

design, verifies communication with external data sources, and tracks printer activity and

performance.

WebService

WebService access has all of the above adjustments with additional access to adjust offsets.

The WebService user typically is a Datacard-trained service provider.

32 Printer Manager

Access Printer ManagerThe initial Printer Manager screen allows users to log on with a user name and password that

determine their user access level. The user access level determines which menu items, options,

and adjustments are available.

1. Make sure that the printer's LCD panel displays Ready.

2. Access Printer Manager in one of the following ways:

Open the Printer Properties window for the printer and select the Printer Status tab.

Click Configure Printer to launch Printer Manager in your default browser.

OR

Obtain the printer’s IP address and write it down. Refer to the printer’s User’s Guide for

detailed information about how to retrieve the printer IP address.

Open a web browser on the PC.

In the Address area of the browser, enter the following:

http://printer_IP_address

For example: http://123.12.3.123 where 123.12.3.123 is the printer IP address.

1. The Printer Manager Log In screen displays.

2. Select the language in which to display the Printer Manager session from the Select Language

column.

3. In the Please Log In section, select a Username that matches your job responsibility and enter

a password (if required). Refer to “Printer Manager User Access Levels” on page 32 for a

description of the user access levels.


4. Click Log In to display the Printer Manager Welcome page.

HINTS & TIPS

If the browser cannot connect to the printer, make sure that Ready displays on the LCD panel

of the printer.

Some Printer Manager pages feature hover text that displays help information when the

cursor hovers over the setting in the description column.

Printer Manager SettingsThe printer is shipped with recommended settings in Printer Manager. You may need to change

these settings to customize the printer for your site. Printer Manager provides access to the

printer settings.

Many of the Printer Manager menu options display the Set Current and Restore Default buttons.

Set Current saves any changed settings on the displayed page. When you change a value and

click Set Current, the printer uses the new settings until the default values are restored. If you

exit a page without clicking Set Current, your changes are not applied.

Restore Default restores the default settings to the values on the displayed page.

Print a Printer Manager PageUse your Internet browser Print option to print the information from any Printer Manager page

to a paper printer.

Select File > Print from your Internet browser’s main menu.

If the printed page does not display all the information from the Printer Manager, select

File > Print Preview in your Internet browser to scale the image to fit the paper.

If you enter a value outside the allowed range for a setting, the settings are not updated and a message displays asking you to correct your entry.

34 Printer Manager

Use Printer ManagerThe following sections describe how to use the options on the Printer Manager menus that are

available to WebUser and WebAdmin access-level users. For information about settings available

to the WebService access level, contact your service provider.

Status MenuThe Status menu displays general information about the printer and its usage statistics. Users at

all access levels can view or print the Status menu information. You cannot change the

information on the Status menu.

The options available in Printer Manager are determined by the printer model and the options installed on the printer. The Printer Manager options described in the following sections may not be available for all printers.


Status Menu Option Function WebUser WebAdmin

VPD Display printer vital product data (VPD), including the manufacturer, model, installed options, serial numbers, and version numbers. Print this page for reference if you need to contact your service provider.

View View

Printer Status Display printer status information, including the printer state, how long the printer has been powered on (in seconds), and current conditions.

View View

Supplies Display information about the supplies currently installed in the printer. This includes the part number and serial number, additional codes that identify the supply, and the percent of supply remaining in relation to a new full roll.

View View

Audit Data Display card printer usage data, including card counts (both resettable—shown with an r as the first letter of the name—and non-resettable counts) and error reporting collected by the printer. This page acts as a general overview for all the counters and can be used to track card production activity and problem history.

View View

About Printer Manager Display the Printer Manager software version and copyright information.

View View

36 Printer Manager

Printer Setting MenuUse the Printer Setting menu to view and customize printer settings.

Printer Setting Menu Option Function WebUser WebAdmin

Communication Set or view the address mode type and enter IP address, subnet mask, and gateway address information, if necessary.

No Change Current Values

ActivityLog Set logging values in the activity log to help isolate card production issues.

No Change all Current Values

Behavior Display printer operation and control methods.

Change RibbonInitialize

Change all Current Values

VitalProductData Modify printer information. Available to WebService access level users only.

No No

FrontPanel Set front panel values for the printer.

Change Backlight Brightness, KeySenseLevel and SpeakerEnabled values



Print Set print parameters for color management, print intensity, and registration settings.

Change Rewritable CardType


Pick Display and set pick values. Available to WebService access level users only.

No No

Transport Set the eject speed based on the hopper type, and the transport motor speed.

No Change EjectHopperSpeed

Flipper Set values for the duplex module in duplex-option printers. Available to WebService access level users only.

No No

MagStripeGeneral Set magnetic stripe options including coercivity, custom magnetic stripe formats, and data formats.


MagStripeCustomTrack1 Set customized magnetic stripe values for track 1.






Update Password Set or update passwords for the web access levels.

No Change Printer Manager passwords

Printer Setting Menu Option Function WebUser WebAdmin

38 Printer Manager

Communication

The Communication settings change the Ethernet address method from DHCP to STATIC. If set to

STATIC, enter the IP address, subnet mask, and gateway address manually to match the settings of

the network.

EthAddressMethod—The method used to obtain the Ethernet network IP address. Select

DHCP or STATIC from the Current Value drop-down list.

When the value is DHCP, the EthGatewayAddress, EthIpAddress, and EthSubnetMask

values are filled in automatically.

When the value is STATIC, the EthGatewayAddress, EthIPAddress, and EthSubnetMask

values must be set manually.

EthGatewayAddress—Enter the gateway address for the Ethernet network.

EthIpAddress—Enter the static IP address for the printer.

EthSubnetMask—Enter the subnet mask for the Ethernet network.

1. Click Set Current to apply the changes.

2. Log out of Printer Manager, and then restart it for the changes to take effect.

Description Default Value Current Value (unit)

1) EthAddressMethod DHCP DHCP

2) EthGatewayAddress 0.0.0.0 0.0.0.0

3) EthIpAddress 0.0.0.0 0.0.0.0

4) EthSubnetMask 0.0.0.0 0.0.0.0


ActivityLog

The ActivityLog settings allow you to record technical information about the printer. WebAdmin

or WebService access-level users can change settings in the activity log to help troubleshoot and

isolate a card production problem. You specify the types of actions to include in the logs and set

the severity level for when the action should be written to the log. Filter severity level options

are: Off, Critical, Error, Warning, Notice, Information, and Debug.

ExternalLog—Enable or disable writing the activity log to an external Syslog server.

ExternalLogServer—Specify the IP address of the external Syslog server if you are writing to

an external log (ExternalLog must be set to Enabled).

FilterCardActions—Write the start and completion of a card action with the specified

severity, and higher, to the activity log.

FilterConfigChanges—Write configuration change actions with the specified severity, and

higher, to the activity log.

FilterJobStates—Write changes to the state of a print or exception job with the specified

severity, and higher, to the activity log.

FilterSoapMsgs—Write DPCL/Soap (Simple Object Access Protocol) messages from the

printer with the specified severity, and higher, to the activity log.

FilterSystem—Write system information with the specified severity, and higher, to the

activity log. A value of Information results in most events being written to the log.

InternalLog—Enable or disable the activity log on the printer.


1) ExternalLog Disabled Disabled

2) ExternalLogServer 0.0.0.0 0.0.0.0 None

3) FilterCardActions Notice Notice

4) FilterConfigChanges Notice Notice

5) FilterJobStates Notice Notice

6) FilterSoapMsgs Notice Notice

7) FilterSystem Notice Notice

8) InternalLog Enabled Enabled

40 Printer Manager

Activity Log Example:

Change the FilterJobStates status recorded in the activity log to help isolate a card production

problem.

1. Select Printer Setting > Activity Log.

2. Set FilterJobStates to Error from the drop-down list. Changes to the state of a job, with this

severity and higher, are written to the activity log.


We recommend that you operate at all default logging settings to reduce unnecessary logging for typical printer operations.


Behavior

Use the Printer Setting menu Behavior settings to control printer operation.

Update the Current Values as needed, and then click Set Current to apply the changes.

RejectHopper—Enable or disable use of the reject hopper, if one is available, for rejected

cards. If this value is set to Disabled, the cards are placed in the front (output) hopper.

RibbonInitialize—Enable or disable initialization of the ribbon when the printer is

powered on.

WebServer—Enable or disable access to Printer Manager (the web server).

VitalProductData

The VitalProductData settings allow WebService access level users to change information about

the printer or system in specific circumstances. Contact your service provider should it become

necessary to modify the VitalProductData settings.


1) RejectHopper Enabled Disabled

2) RibbonInitialize Enabled Enabled

3) WebServer Enabled Enabled

Caution: Do not disable the web server. If the web server is disabled, you cannot launch Printer Manager and configuration changes cannot be made. To reverse this action, you must contact Datacard. To restrict access for the WebAdmin access level, select Printer Setting > Update Password and specify a password.

42 Printer Manager

FrontPanel

Use the FrontPanel settings to customize the printer front panel.

Change the front panel settings as needed, and then click Set Current to apply the changes.

BacklightBrightness—Set the LCD front panel backlight brightness at the desired level, from

0 percent (no backlight) to 100 percent (bright).

KeySenseLevel—Set the front panel key sensitivity to a comfortable level. Select from 0 (low

sensitivity, almost a press) to 10 (high sensitivity, barely a touch).

LcdConfigMenu—Enable or disable access to the Configuration menu on the LCD panel menu

system. (The Status and Maintenance menus cannot be disabled.)

LedCardsPickedToCleaning—Set the number of cards to pick between required cleaning. The

card light displays amber when the printer reaches this value. If this value is set to 0, cards

between cleaning are not tracked.

LedPrintheadCyclesToCleaning—Set the number of printhead cycles between required

cleaning. The card light displays amber when the printer reaches this value. If this value is set

to 0, cycles between cleaning are not tracked.

LedRibbonLow—Set the percentage of ribbon remaining before being notified that the

ribbon is low and should be changed. The ribbon light displays green when the ribbon

reaches this value.

SpeakerEnabled—Enable or disable the external printer speaker. The speaker provides a

sound in addition to the front panel lights and LCD text.

DescriptionDefault Value Current Value (unit) Allowed Range

1) BacklightBrightness 100 100 percent [0 – 100]

2) KeySenseLevel 4 6 None [0 – 10]

3) LcdConfigMenu Enabled Enabled

4) LedCardsPickedToCleaning 1500 1500 quantity [0 – 1000000]

5) LedPrintheadCyclesToCleaning 2500 2500 quantity [0 – 1000000]

6) LedRibbonLow 10 10 percent [0 – 100]

7) SpeakerEnabled Enabled Enabled


Print

The Print selections provide a WebAdmin access-level user with the ability to fine-tune print

quality.

Description Default Value Current Value (unit)Allowed Range

1) CardRegistration 0 0 mm [-0.5 – 50.8]

2) ColorManagement sRGBColorSpace None

3) ColorMatchB_0 0 0











14) ColorMatchG_0 0 0








44 Printer Manager




25) ColorMatchMode Enabled Enabled

26) ColorMatchR_0 0 0











37) FPower 0 0 Special [-100 – 100]

38) FPowerDuplex 0 0 Special [-100 – 100]

39) KPower 0 20 Special [-100 – 100]

40) KPower1200DPI 0 0 Special [-100 – 100]

41) KPower600DPI 0 0 Special [-100 – 100]

42) KPowerDuplex 0 0 Special [-100 – 100]

43) KWhiteShade 0 0 Shades [-100 – 100]

44) LeadTrim 0.254 0.23 mm [0 – 5.08]



Change the settings as needed, and then click Set Current to apply the changes.

CardRegistration—Set the starting location of the printed area. The values are in mm

(1 mm = 0.0394 in). The setting specifies the distance to move the card before printing.

Increase the value to move printing closer to the card’s leading edge.

Decrease the value to move printing away from the card’s leading edge.

45) RewritableCardEnable Disabled Disabled

46) RewritableCardType MitsubishiBlue30 MitsubishiBlue30

47) RewritableErasePasses 1 1 None [1 – 4

48) RewritableErasePower 0 0 Special [-100 – 100]

49) RewritableWritePower 0 0 Special [-100 – 100]

50) SettingsGroupPurpose Print Print None

51) TPower 0 0 Special [-100 – 100]

52) TPowerDuplex 0 0 Special [-100 – 100]

53) TWhiteShade 0 0 Shades [-100 – 100]

54) TrailTrim 1.27 1.47 mm [0 – 5.08]

55) VerticalOffset 17 17 dots [-100 – 100]

56) YMCPower 0 30 Special [-100 – 100]

57) YMCPower600 0 0 Special [-100 – 100]

58) YMCPowerDuplex 0 0 Special [-100 – 100]

59) YMCPowerNosRGB -48 -48 Special [-100 – 100]

60) YMCWhiteShade 0 0 Shades [-100 – 100]


46 Printer Manager

ColorManagement—Specify the type of color management to use.

None disables color management in the printer and allows color management to be

handled by the application.

sRGBColorSpace renders images to look similar to those displayed on PC monitors using

the standard Red, Green, and Blue color space.

MatchSP results in printing that closely matches legacy card printers.

ColorMatchB_0–10], ColorMatchG_[0–10], ColorMatchR_[0–10]—The ColorMatch settings

for Blue(B), Green(G), and Red (R), are used by the printer to make sure that the print color

output is consistent for all ribbon types. Each value has been calibrated so that the colors that

print on a card are the same for every ribbon type. We recommend that you do not change

these settings except under the guidance of your service provider.

ColorMatchMode—Use the ColorMatchMode setting to enable or disable the

ColorMatchB/G/R values for SD160 printers only. Enable tells the printer to use the

ColorMatch settings for all ribbon types. Disable uses the color settings that were in effect

with the previous version of the SD160 firmware. If you have upgraded your SD160 printer

firmware from a version prior to D.2.15.x-x, select Disable to keep your card production

consistent with the cards printed earlier.

FPower—Modify the print intensity for the F panel of UV ribbon.

Increase the value to make UV printing more defined on the card.

Decrease the value to reduce the UV intensity or prevent frequent ribbon breaks when

printing with a UV ribbon.

FPowerDuplex—Modify the print intensity for the back side F panel of UV ribbon.

Increase the value to make UV printing more defined on the card.

Decrease the value to reduce the UV intensity or to prevent frequent ribbon breaks when

printing with a UV panel.

KPower—Modify the print intensity for K (single-color) panel or K (single-color) ribbon.

Increase the value to make single-color printing thicker and more defined on the card.

Decrease the value for crisp bar codes or to prevent frequent ribbon breaks when

printing with the K panel.

If any of the ColorMatch settings are changed, they cannot be restored by clicking Restore Defaults. To restore the color match settings to their original values, set ColorMatchR_10 to 0 and click Set Current. Power off the printer, and then power it on again. This restores all 33 of the ColorMatch settings to their original calibrated values.


KPower1200DPI—Modify the print intensity at 1200 dpi for the K panel or K ribbon.




KPower600DPI—Modify the print intensity at 600 dpi for the K panel or K ribbon.




KPowerDuplex—Modify the print intensity for the back-side K panel and K ribbons.




KWhiteShade—Modify the amount of power applied to the printhead to reduce ribbon

friction without transferring material. Decrease the value if material transfers to the card

when it should not.

LeadTrim—Modify the number of millimeters to remove from the leading edge of a full-size

image to keep it within the print area (1 mm = 0.0394 in. or about 11.8 dot rows).

RewritableCardEnable—Enable or disable rewritable card printing.

RewritableCardType—Select the type of rewritable card you are using.

RewritableErasePasses—Specify the number of erase passes to make on a rewritable card

before reprinting. You may need to make multiple erase passes to remove the previously

printed information before printing on the card again. You can specify up to four erase

passes.

RewritableErasePower—Modify the erase power for a rewritable card, based on the card

type. Use this setting to fine-tune the card appearance.

RewritableWritePower—Modify the write power for a rewritable card, based on the card

type. Use this setting to fine-tune the card appearance.

SettingsGroupPurpose—State the purpose of a settings group. Group names are not

changeable. Use this option to identify the reason for creating a settings group.

Make sure that you test the RewritableErasePower and RewritableWritePower settings by printing sample cards. Refer to “Testcard” on page 58 for more information about running a test card that tests the erase power.

48 Printer Manager

TPower—Modify the intensity of the T (topcoat) ribbon panel.

Increase the value to make printed topcoat thicker or more uniform.

Decrease the value to prevent frequent ribbon breaks while printing the topcoat.

TPowerDuplex—Modify the intensity of the back-side T (topcoat) ribbon panel.

Increase the value to make printed topcoat thicker or more uniform.

Decrease the value to prevent ribbon breaks while printing the topcoat.

TWhiteShade—Modify the amount of power applied to the printhead to reduce ribbon

friction without transferring material. Decrease the value if material transfers to the card

when it should not.

TrailTrim—Modify the number of millimeters to remove from the trailing edge of a full-size

image to keep it within the print area (1 mm = 0.0394 in. or about 11.8 dot rows).

Increase the value to lengthen the printed area.

Decrease the value to shorten the printed area.

VerticalOffset—Modify the image placement on the card. Use this setting to align printing

with the long edges of the card. Specify the number of printhead dots to shift printing toward

the top or left side of the card. You cannot change the number of dots between the long

edges of the card.

YMCPower—Modify the intensity of the YMC (color) ribbon panels.

Increase the value to make the color printing more intense.

Decrease the value to reduce the color intensity or to prevent frequent ribbon breaks

when printing colors.

YMCPower600—Modify the print intensity at 600 dpi for the YMC (color) ribbon panels.




YMCPowerDuplex—Modify the intensity of the back-side YMC (color) ribbon panels.





YMCPowerNosRGB—Modify the intensity when you are printing without the sRGB color

mode.

Increase the value to make the non-sRGB color darker

Decrease the value if using non-sRGB color mode to prevent overly dark printing or

ribbon wrinkles or tears.

YMCWhiteShade—Modify the amount of power applied to the printhead to reduce ribbon

friction without transferring material. Decrease the value if unprinted or white areas of the

card have color applied to them and should not.

Pick

The Pick settings define how cards are picked from the input hopper. Pick settings are available

for WebService access-level users only. Contact your service provider for information about

changing the printer’s pick settings.

Transport

The Transport options allow you to set values for card travel through the printer.


EjectHopperSpeed—Optimize the card eject speed based on the hopper type.

Select Standard if the printer has a standard output hopper.

Select Extended if the printer has an extended (100-card) output hopper.

TransMedSpeed—The speed at which the transport motor runs when clearing errors. You

cannot change this value.

Flipper

The Flipper settings define values for the duplex module in duplex-option printers. Flipper

settings are available for WebService access-level users only.

Description Default Value Current Value (unit) Allowed Range

1) EjectHopperSpeed Standard Standard

2) TransMedSpeed 800 1500 StepsPerSecond [300 – 1800]

If you have installed the 100-card output hopper, change the EjectHopperSpeed setting to Extended to allow completed cards to stack properly in the hopper.

50 Printer Manager

MagStripeGeneral

Magnetic stripe settings are available for WebAdmin and WebService access-level users to set up

basic magnetic stripe options.

DescriptionDefault Value Current Value (unit)

Allowed Range

1) Attempts 3 3 quantity [1 – 5]

2) Coercivity HICO HICO

3) DataFormat1 IATA IATA

4) DataFormat2 ABA ABA

5) DataFormat3 TTS TTS

6) NoDataDisableTrack Disabled Disabled

7) ReadTrack1 Enabled Enabled



10) SSA1 0 0 mm [-4 – 4]

11) SSA2 0 0 mm [-4 – 4]

12) SSA3 0 0 mm [-4 – 4]

13) WriteTrack1 Enabled Enabled





Attempts—Specify the number of attempts (automatic retries) the printer makes to encode

the magnetic stripe data. This value also is used for the number of times to attempt to read

magnetic stripe data.

If you set this number to a lower value, it increases the throughput of the printer but can

decrease the reliability of magnetic stripe encoding.

If you set the number to a higher value, it decreases the throughput of the printer but can

increase the reliability of magnetic stripe encoding.

A value of 1 means no retry attempts.

Coercivity—Select the coercivity setting that matches the cards you are using. Coercivity

measures the resistance of magnetic material to the removal of encoded data. High

coercivity (HICO) requires more electrical force to encode data and the data is more resistant

to magnetic interference. The choices are HICO, LOCO, NTT1, NTT2, NTT3.

DataFormat(1, 2, 3)—Specify the names of the data formats used for tracks 1, 2, and 3.

For single-track magnetic stripe encoding, set DataFormat1 to JIS and DataFormat2 and

DataFormat3 to NONE.

To use a custom data format, define the formats for tracks 1, 2, and/or 3 using the

MagStripeCustomTrack(1, 2, 3) settings and then set the corresponding DataFormat settings

to CUSTOM.

NoDataDisableTrack—Disable the magnetic stripe write head for a track if the track contains

no data. When this is disabled, any track that was not given data is erased.

ReadTrack(1, 2, 3)—Allow magnetic stripe read actions to read from tracks 1, 2, and 3.

SSA(1, 2, 3)—Adjust the start sentinel position for tracks 1, 2, and 3. (SSA3 also sets the start

sentinel for a single track.) The start sentinel is encoded on the magnetic stripe immediately

before the first data character and indicates the beginning of data. Enter a value from -4 to 4.

WriteTrack(1, 2, 3)—Allow magnetic stripe write actions to write to tracks 1, 2, and 3.

52 Printer Manager

MagStripeCustomTrack 1–3

Custom magnetic stripe settings are available for WebAdmin and WebService access-level users

to define custom magnetic stripe options.

Description Default Value Current Value (unit) Allowed Range

1) CustomCharHigh Track 1: 95

Tracks 2 & 3: 63

95 None

63

[1 – 255]

2) CustomCharLength Track 1: 6

Tracks 2 & 3: 4

6 quantity

4

[1 – 8]

3) CustomCharLow Track 1: 32

Tracks 2 & 3: 48

32 None

48

[1 – 255]

4) CustomCharMask Track 1: 32

Track 2: 48

32 None

48

[1 – 255]

5) CustomCharMax Track 1: 76

Track 2: 37

Track 3: 104

76 quantity

37

104

[1 – 255]

6) CustomDensity Tracks 1 & 3: 210

Track 2: 75

210 BitsPerInch

75

[1 – 255]

7) CustomEndSentinel 63 63 None [1 – 255]

8) CustomLrc EVEN EVEN

9) CustomParity ODD ODD

10) CustomSdsNulls 0 0 quantity [0 – 255]

11) CustomSdsRecords 1 1 quantity [0 – 255]

12) CustomSdsSs 1 1 quantity [1 – 255]

13) CustomStartSentinel Track 1: 37

Tracks 2 & 3: 59

37 None

59

[1 – 255]



CustomCharHigh—Specify the numeric value of the highest ASCII character supported for

input data on the track.

CustomCharLength—Set the number of bits to represent one character of data on the track,

also called bits per character.

CustomCharLow—Specify the numeric value of the lowest ASCII character supported for

input data on the track.

CustomCharMask—Specify the mask value that is subtracted from the ASCII numeric value

to get the encoded value.

CustomCharMax—Specify the maximum number of data characters for the track. The value

does not include the start sentinel or end sentinel.

CustomDensity—Specify the number of data bits per inch of magnetic stripe media for the

track, also called bits per inch or bpi. Allowed values are 75 bpi or 210 bpi.

CustomEndSentinel—Specify the last character encoded, which identifies the end of

encoded data for the track.

CustomLrc—Specify a cumulative parity bit that is encoded after the end sentinel to provide

simple error checking.

CustomParity—Specify a character-level parity bit encoded after each character to provide

simple error checking.

CustomSdsNulls—The number of nulls between each copy of the data record. You should not

change this value.

CustomSdsRecords—The number of times to encode the data record. You should not change

this value.

CustomSdsSs—The number of start sentinels before each data record. You should not

change this value.

CustomStartSentinel—Specify the first character encoded, which identifies the start of the

encoded data for the track.

54 Printer Manager

Using custom magnetic stripe data formats is a two-step process. First, define the custom tracks

using MagStripeCustomTrack1, MagStripeCustomTrack2, and MagStripeCustomTrack3. Second,

apply the custom track using the settings on the MagStripeGeneral menu.

1. To use the defined custom track:

a. Open the MagStripeGeneral menu.

b. Select Custom for DataFormat1, DataFormat2, or DataFormat3 to use the custom track.

MagStripeCustomTrack1 corresponds to DataFormat1





Update Password

WebAdmin access-level personnel can specify to password protect Printer Manager and limit

access to the advanced settings. Adding password protection is the preferred method of

restricting access to Printer Manager. If no password is assigned, a password is not needed to log

on to Printer Manager.

1. Select the access level for which you want to assign a password. The WebAdmin access level

can update the WebAdmin, WebUser, SnmpRwCommunity, and SnmpRoCommunity

passwords.

2. Enter the current password. If a current password is not set, leave this field blank.

3. Enter the new password in the corresponding field. To remove a password, leave this field

blank.

4. Enter the new password again to confirm it. Leave the field blank if you are removing the

password.

5. Click Update Password to apply the changes.

HINTS & TIPS

Passwords are hierarchical in the following order: WebService, WebAdmin, and WebUser. You

can use a password that is higher in the hierarchy to log on to a specific role.

Passwords may contain the following characters: a–z, A–Z, 0–9, +, and /.

Description Value

Choose Username to Update WebAdmin

Current Password

New Password

Confirm New Password

Caution: Do not change the WebService password.

56 Printer Manager

TroubleShooting MenuThe TroubleShooting menu for the WebAdmin access level contains settings and tools that help

you isolate card production issues. Use the TroubleShooting options to print test cards, view and

print the activity log, reset the log, reset counters, and reset the printer.

TroubleShooting Menu Option Function WebUser WebAdmin

Testcard Print test cards No Change all current values and run a test card

Activity Log Display printer activity

No View

Reset Log Reset the activity log No Yes

Reset Counters Reset card counters No Yes

Printer Reset Restart the printer No Yes


Testcard

The Testcard menu shows the items available to WebAdmin access-level users. Print test cards to

troubleshoot card production issues. Select the options to test from the following.

Enter the value(s) for the type of test card to print, and then click Run to send the test card to

print.

Magnetic Stripe—Print the test card with encoded magnetic stripe data.

Color—Print the test card using the YMCK panels of the print ribbon on the front or back.

Monochrome—Print the test card using a monochrome ribbon (or the K panel of a color

ribbon) on the front or back.

Topcoat—Print the test card with topcoat on the front or back.

Test Card Print Options

Description Card Front (page 1) Card Back (page 2)

Magnetic Stripe [ ]

Color [] [ ]

Monochrome [ ] [ ]

Topcoat [ ] [ ]

Second Topcoat [ ] [ ]

Rewritable Write (Pre-Erase) [ ]

Rewritable Erase [ ]

Rewritable Write (Post-Erase) [ ]

Test Pattern to use for Color and/or Monochrome

[TestPattern1] [TestPattern1]

Test Card Other Options

Description Current Value (unit) Allowed Range

Copies 1 [1 – 10]

Park Smart Card [ ]

Smart Card Park Time 10 seconds [0 – 300]

58 Printer Manager

Second Topcoat—Print the test card with a second topcoat on the front or back.

Rewritable Write (Pre-Erase)—Select this option if you need to define the erase power

settings for a new card type, or want to fine-tune your erase settings.

Start with a blank rewritable card. Select Rewritable Write (Pre-Erase) with Rewritable Erase

and the RewritableTestCard test pattern.

The option writes a rewritable card and then erases a section of the card to test the erase

power setting. The card includes a numerical scale (–100 to +100) that you can use to set the

RewritableErasePower value (refer to “Print” on page 44).

Rewritable Erase—Erase the card. To erase the entire card, select the

RewritableEraseWholeCard test pattern.

Rewritable Write (Post-Erase)—Write a rewritable test card using one of the test patterns.

Select this option with the RewritableErase setting to make sure that the card is erased

before writing.

Test Pattern to use for Color and/or Monochrome—Select the type of test pattern to use on

the front or back of the test card. You can select from the following:

TestPattern1—Use this test to evaluate the overall print quality of the card. The color test

prints a full-color test card using the YMCK panels of the print ribbon. The monochrome

test card prints several lines of text.

TestPattern2—Use this test to evaluate the overall print quality when using short-panel

color print ribbon. The monochrome test card prints several lines of text.

TestPattern3—Use this test to identify print intensity issues that can appear as wrinkles

on the printed card. The color test prints a dense blue color card to test the density of the

printed card. The monochrome test card prints a calibration grid.

TestPattern4—Use this test to print a color-step test card that uses all panels of the print

ribbon and displays the steps of each color from darkest to lightest. The monochrome

test card prints a calibration grid.

TestPattern5—Use this test to set up the card registration of the printer. Print the card to

verify changes to the card registration settings. The monochrome test card prints a

calibration grid.

TestPattern6—Use this test to print a marbles-image color test card to evaluate general

appearance. The monochrome test card prints several lines of text.

TestPatternRegistration and TestPatternCheckered—Use these tests to check card

registration mechanically. Side/side or lead/trailing issues may indicate a chassis, card

guide, or roller problem. The monochrome test card prints several lines of text.

The rewritable test cards print the selected test pattern as though they are printed using a monochrome ribbon.


TestPatternShort—Use this test to print a short-panel ymcKT test card. The monochrome

test card prints text on the card.

TestPatternGrid—Use this test to print a full K panel (or rewritable) test card.

TestPatternManufacture A – E—These test cards are used only during manufacturing

setup.

TestPatternPaleBlue—Use this test to identify print intensity issues that can appear as

wrinkles on the printed card. This option prints a lighter blue color card than

TestPattern3. The monochrome test card prints several lines of Katakana text on the card.

RewritableTestCard—Select this test pattern with the Rewritable Write Pre-Erase and

Rewritable Erase options to print a test card that shows the effect of the erase power

settings.

RewritableEraseWholeCard—Erase the entire card. Use this test pattern with the

Rewritable Erase option to erase a card with no rewrite.

Copies—Enter the number of test cards to print for each test, from 1 to 10.

Park Smart Card—Select this option to park the test card in the smart card bay. The test does

not transmit any data, but is used to test the movement of the card into, and out of, the bay.

Smart Card Park Time—Enter the amount of time to hold the test card in the smart card bay,

from 0 to 300 seconds.

Activity Log

The Activity Log displays information about printer activity. It includes all actions and errors

encountered since last reset. Save and send the activity log to your service provider when you

request service. The log provides valuable information for troubleshooting printer performance

issues.

1. Click Download to save the activity log information.

2. Enter a location on your PC to save the file.

3. Save and send the activity log to your service provider when you request service.

Sample Data

14: 0d 00h 00m 25.196s [SYSTEM__WARNING] Improper shutdown detected

26: 0d 04h 04m 54.653s [PERSO___WARNING] -PICK-Latch is open Can't Pick Card

Reset Log

The Reset Log option allows a WebAdmin access-level user to reset the Activity Log.

Click Run to reset the Activity Log.

60 Printer Manager

Reset Counters

The Reset Counters option resets the Current Card counter functions in the printer. Life counters

or total card counts cannot be reset.

Click Run to reset the counters.

Printer Reset

The Printer Reset option restarts the printer.

Click Run to restart the printer.


Maintenance MenuThe Maintenance menu allows WebUser and WebAdmin access-level users to run a cleaning card

from Printer Manager. Additionally, the Maintenance menu provides the WebAdmin level with

the rights to upload updates to the printer.

Cleaning

Cleans the printer using a cleaning card.

1. Remove the supplies.

a. Open the printer’s top cover and remove the ribbon cartridge.

b. Remove any blank card stock from the input hopper.

c. Close the printer cover.

2. Place the unwrapped cleaning card in the card input hopper.

3. Select Maintenance > Cleaning.

4. Select Printer Card.

5. Click Run to start the cleaning process. Press the USER button on the printer when the

message “172: Insert cleaning card” displays on the LCD panel.

The printer picks the cleaning card, moves it through the printer several times, and ejects it

into the output hopper.

Maintenance Menu Option Function WebUser WebAdmin

Cleaning Clean the printer Run card Run card

Updates Update the printer settings No Upload File

62 Printer Manager

6. Remove the used cleaning card. Wait a few minutes for the rollers to dry.

7. Replace the supplies.

a. Place the cards in the input hopper.

b. Replace the cleaning sleeve with a new sleeve and remove the protective cover.

c. Replace the ribbon cartridge and close the printer cover.

Updates

The Updates option allows a WebAdmin access-level user to send an external settings file to the

printer.

To upload a settings file:

1. Click Browse and select the file to upload.

2. Click Upload File.

Log Out MenuUse the Log Out option to end the current Printer Manager session and return to the Printer

Manager Log In page. For security, close the browser window after you log out.

Log Out Menu Option Function WebUser WebAdmin

Log Out Log out and return to the Log In page

Yes Yes


64 Printer Manager

Chapter 4: Supplies and Parts

This section describes the supplies and parts for the printer. It includes:

Print Ribbon on page 66

Cards on page 69

Cleaning Supplies on page 72

Replacement Parts on page 72

Optional Equipment on page 73

Cables and Power Supplies on page 74


Print RibbonPrint ribbon kits are available from your dealer. Kits include a print ribbon, a cleaning card, and a

replaceable cleaning sleeve. For best results, run a cleaning card and replace the cleaning sleeve

with each new print ribbon.

Color Print RibbonColor print ribbon is available in either full-panel or short-panel options. Both full-panel and

short-panel print ribbons use the following color panels: Y (yellow), M (magenta), C (cyan/blue),

K (black), and T (topcoat). Ribbons with an ultraviolet fluorescent (F) panel provide an additional

security feature.

Full-Panel Color Print Ribbon

Use full-panel print ribbon when the card design

calls for color printing on the entire card.

Full-panel color print ribbon with an ultraviolet

(UV) fluorescent panel, YMCKFT, also is available.

Short-Panel Color Print Ribbon

Use short-panel print ribbon when only a portion of the card

design calls for color. For example, a card design may have a

color photo on the top or left of the card, and black text on the

bottom of the card. The color area for short-panel ribbon is

either 1.57 inches (40 mm) or 1.47 inches (37.5 mm), depending on the ribbon configuration. The

ymc panels of short-panel ribbon are approximately half the length of a full card.

When you print with short-panel print ribbon, you define the location of the color area in the

card design. Color printing begins when the Card Printer Driver detects a color pixel and

continues for the length of the ymc panels.

The first time a color ribbon with a region code is installed in the printer, the printer is assigned to the region and must use supplies with the correct region code. The region code displays on the printer LCD panel. Contact your dealer for complete information about region codes, and to order the correct regional supplies for your printer.

The ribbon panel configuration that supports YMCKFT functionality can differ depending on your printer model.


Short-panel ymcKT Ribbon

66 Supplies and Parts

Color Print Ribbon Kits

The following color print ribbon kits are available.

YMCKT Color Ribbon, 250 images per roll

YMCKT Color Ribbon, 500 images per roll

ymcKT (short-panel) Color Ribbon, 650 images per roll

YMCKFT Color Ribbon with UV, 300 images per roll

Monochrome Print RibbonA monochrome ribbon prints the entire card in one color.

Monochrome ribbon can be:

Alternating black and topcoat panels (KT or KTT ribbon)

Continuous black (K ribbon)

A continuous color, such as red or silver

Monochrome Print Ribbon Kits

The following monochrome print ribbon kits are available:

Alternating black and topcoat panels (KT ribbon), 1000 images per roll

Black with two topcoat panels (KTT ribbon), 750 images per roll

The printer applies black and two topcoat panels on the same

side of the card.

Some of the ribbons in the following list do not have a region code and can be used in any printer. Contact your authorized dealer for more information and to order supplies.

Monochrome ribbons do not have a region code and can be used by all printers.

KT Ribbon

KTT Ribbon


Continuous black (K ribbon), up to 500 images per roll

Continuous black (K ribbon), up to 1500 images per roll

Continuous dark blue, up to 1500 images per roll

Continuous white, up to 1500 images per roll

Continuous red, up to 1500 images per roll

Continuous green, up to 1500 images per roll

Continuous silver, up to 1500 images per roll

Continuous gold, up to 1500 images per roll

Continuous silver metallic, up to 1500 images per roll

Continuous gold metallic, up to 1500 images per roll

Continuous scratch-off, up to 1500 images per roll

Ribbon Saver

A roll of Datacard-certified monochrome ribbon enables the Ribbon Saver feature in the printer.

Ribbon Saver can increase the number of cards printed with each roll of ribbon because only the

printed portion of the ribbon is used. Excess ribbon is not advanced, reducing waste.

Print Ribbon Storage Guidelines Store print ribbon in the original package until you load it in the printer. Keep the original

packaging closed until you are ready to use the ribbon.

The print ribbon maintains its quality for about one year. For optimum card quality, purchase

and store quantities of print ribbon that can be used within one year.

The print ribbon and card stock might require secure storage and tracking. Follow your

organization’s policy for storing and tracking the supplies used to make cards.

Store the print ribbon in a location away from direct sunlight, with a temperature between

32° and 77°F (0° and 25°C). A range of 40% to 60% non-condensing humidity is

recommended.

Install supply rolls at room temperature. If supplies are stored in an environment that is

cooler than the printer environment, allow supplies to reach room temperature before you

use them.

If the printer will not be used for an extended period, remove supplies from the printer and

store them with new supplies.


CardsFor best results, use high-quality cards that meet the specifications and recommendations

described in this section.

Card SizeUse ISO ID-1 cards (CR80 cards). These cards have the following dimensions:

3.37 inches long by 2.125 inches wide (85.60 mm long x 53.98 mm wide).

0.010 to 0.030 inches thick (0.254 mm to 0.76 2 mm thick).

For encoding magnetic stripe, use cards with the following specifications:

3.37 inches long by 2.125 inches wide (85.60 mm long x 53.98 mm wide).

0.010 to 0.030 inches thick (0.508 mm to 0.762 mm thick).

Actual card thickness can vary by up to ten percent from the sizes listed. The card bow must be

less than the thickness of the card.

Card MaterialUse cards with a glossy PVC surface, either 100% PVC cards or composite cards with a PVC

surface. Cards can have a magnetic stripe on one side of the card.

Pre-Punched Cards For best results, punch cards after printing

them. The cards can have a punched area

within 1 inch (25 mm) of the left edge, as the

cards are loaded in the printer. If the card

has a magnetic stripe, the card cannot be

punched anywhere in the stripe.

New Cards for Color PrintingThe printer is designed to print on new card stock. If you print on cards twice, be careful to avoid

getting dirt, fingerprints, or other contaminants on cards before the second printing. Previous

printing can interfere with printing and result in cards that do not have the appearance you want.

Printing on cards that previously have been issued might introduce substances that interfere with

card printing or damage the printer. If a previously printed card has been printed with topcoat,

the card cannot be printed a second time.

0.56 in(14.3 mm)maximum

0.20 in (5.5 mm) maximum


Adhesive-Backed CardsAdhesive-backed cards are printed, and then adhered to contactless smart cards when the card

surface is not flat enough to print. Use only Datacard adhesive-backed cards with the printer. The

printing surface (white side) of an adhesive-backed card meets the material requirements for use

in the printer. Use the following guidelines:

Store cards in a cool place (such as a refrigerator) to avoid adhesive migration.

Clean the printer’s card tracks to remove any adhesive residue. Use a printhead cleaning

swab or isopropanol and a swab to remove the residue.

Fan cards before loading them into the input hopper.

Use a print margin of at least 0.05 inch when using adhesive-backed cards.

Rewritable CardsThe card printers allow you to print and erase rewritable cards. We recommend that you use

rewritable card stock with the following specifications:

Cards that are 0.030 in. (0.762 mm) thick; blue cards are recommended

High-coercivity IAT magnetic stripe

Clean the card with a lint-free cloth before rewriting to remove surface contaminants that could

damage the printhead or reduce erase and rewrite quality.

Contact your dealer for more information about purchasing rewritable cards.


Card Quality GuidelinesCards must meet the following card quality guidelines for the printer to print high-quality

graphics on them successfully.

Card Surface

The card must be smooth and even, and free of irregularities such as raised burrs or particles

embedded in the surface. Surface irregularities can cause printing voids, especially when printing

edge to edge.

Card Handling

These guidelines apply to unprinted cards.

Any debris or particles on the surface of an unprinted card can reduce print quality and

damage the printhead.

Grease or oils, such as oils from your fingers, also reduce print quality. Keep cards completely

clean. Do not touch the print surface of a card with your fingers or hands.

Do not use a rubber band to bind blank cards together.

If you drop a card on the floor, do not insert it into the printer.

Card Storage

These guidelines apply to both printed and unprinted cards.

Cards must be stacked so that they do not shift and rub against each other.

When you store cards, make sure that no two cards contain images or blocks of color that

come in contact with each other.

Make sure that the magnetic stripe on one card does not come in contact with the magnetic

stripe on another card.

Make sure that cards with magnetic stripes are stored away from magnets and other

magnetic objects.

Store cards in a cool, dry, and dark place. Excessive light can cause yellowing of cards on

exposed edges.

Keep cards in their original packaging.

Cards must be at room temperature when they are used. If cards are stored in a cooler

environment than the printer, allow them to reach room temperature before you use them.


Cleaning SuppliesThe print ribbon kit includes a cleaning card and a replaceable cleaning sleeve. For best results,

keep additional cleaning supplies on hand.

The following additional cleaning supplies are available:

Replacement PartsThe following replacement parts are available.

Printhead CartridgeThe printer has a replaceable printhead cartridge. The printhead is

subject to wear or damage and has a direct impact on print quality.

Do not touch the printing edge of the printhead in the printhead

cartridge. Clean the printhead following the steps in your printer’s

User’s Guide.

Print Ribbon Cartridge The ribbon cartridge holds the print ribbon and the replaceable

cleaning sleeve in the printer.

Cleaning Roller Spindle The cleaning roller spindle holds the replaceable cleaning sleeve.

Supply Description

Printer cleaning cards Pack of 10 double-sided, isopropanol-coated cleaning cards used to clean the printer card track and transport rollers.

Cleaning sleeves Pack of 5 replaceable, adhesive-coated cleaning sleeves.

Cleaning swabs Pack of 5 isopropanol-saturated cleaning swabs to clean debris and dust from the printhead and from hard-to-reach internal areas of the printer.


Optional EquipmentThe following optional equipment is available.

Large Output Hopper The printer can use a large output hopper, which holds about

100 cards. You can replace the small, standard hopper with the

large hopper without using tools.

200-Card Input HopperThe 200-card input hopper kit includes the larger hopper with an attached cover. The standard

hopper is easily removed and the 200-card hopper can be installed without using tools.

Cable LockThe printer can be used with a cable lock. Obtain the lock from your dealer, because it includes an

added security plate.


Cables and Power SuppliesThe printer uses the following data cables and power supplies.

Data CablesThe data cable connects the printer to the network or directly to a PC. You can use one of the

following data cables:

USB

Ethernet

Use only one type of data cable with a printer. If you need to connect more than one PC to a

printer, use a network connection.

USB Cable

Use a USB data cable, 6 feet (2 meters) long, to connect the printer

to the PC. Be sure to use a cable rated for USB 2.0 data

transmission.

Ethernet Cable

Use a standard Ethernet network cable, also called a Category 5 or Cat 5 cable, to connect the

printer to a network port.

USB Smart Card Cable

Printers that have a loosely coupled smart card reader use a USB data cable, up to a maximum of

6 feet (2 meters) long, to connect the smart card reader in the printer to the PC.

Power SupplyThe printer power supply is rated as follows:

Input: 110–240V, 50–60 Hz, 1.5A

Output: 24V, 3.0A, 72W

It is self-adjusting within the rated input voltage.

Ethernet cables are not available from Entrust Datacard. You can purchase a cable from a third-party supplier.


Power CordsThe power cord connects the printer power supply to the facility power. Be sure to use a cord that

grounds to the facility power source

The printer can use one of the following country-specific power cords:

USA power cord

Australia power cord

Brazil power cord

China power cord

Denmark power cord

European power cord

India power cord

Israel power cord

Italy power cord

Japan power cord

South Africa power cord

Swiss power cord

United Kingdom power cord



Date post:	20-Feb-2021
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