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Dated: 25th May, 2017 Revision 01 Page 1 of 20
QHSE Objectives and Management Programme 2017
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COMPANY: IMECO
APPLICABLE TO: ALL DEPARTMENTS & DIVISIONS
PREPARED BY: QHSE DEPARTMENT
REFERENCE TO: (1) QHSE OBJECTIVES & TARGETS 2017
(2) IMECO INTEGRATED MANAGEMENT SYSTEM MANUAL
HEALTH AND SAFETY
Objectives Management Programme
KPI No Description Actions Responsibilities Monitoring Activities Remarks
EHS Accidents
Investigation and
Reporting
KPI-HSE-
1-01
Total Number of accidents to the company
employees shall be Zero. All the incident
shall be investigated
Awareness training to all employee for Incident Reporting All workplace place incident shall be investigated Incident investigations and
• Senior management
• Line Managers / Supervisors
• MR
Quarterly EHSMS Performance Reporting and maintaining Statics
All incident shall be reported to SRA as per OSHAD SF Mechanism:11.0
Reduction in Injury Incidents
KPI-HSE-
2-01
Fatal injuries shall be zero
Conduct Risk Assessment for all activities and job safety analysis for non-routine activities Management of Risk Procedure And The Risk Register Promote Employee awareness through EHS Meeting & Tool Box Talk Work place EHS Inspections Internal Audit
• Line Managers / Supervisors
• MR
Quarterly EHSMS Performance Reporting and maintaining Statics
KPI-HSE-
2-02
Lost Time Injury Frequency Rate(LTIFR)
shall be Less than 0.2 (Zero for the
projects)
KPI-HSE-
2-03
Lost Time Injury Severity Rate (LTISR) shall
be decreasing trend
KPI-HSE-
2-04
Total Recordable incidents rate (TRIR) shall
be Not More than 1.00 (zero for projects)
Provision of Safe
Workplace for
IMECO employees
and Sub-contractors
KPI-HSE-
3-01
Reduction in injury incidents to IMECO
employees and Sub-contractors
Implementation of HSE Plan and procedures. The IMECO and sub-contractor EHS performance evaluation. Training and induction, monitoring by Regular Inspection and Audits of projects EHS Statistics maintenance
• Contract In charge
• MR
Quarterly EHSMS Performance Reporting and maintaining Statics
Dated: 25th May, 2017 Revision 01 Page 2 of 20
QHSE Objectives and Management Programme 2017
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HEALTH AND SAFETY
Objectives Management Programme
KPI No Description Actions Responsibilities Monitoring Activities Remarks
Provision of Safe
Workplace for Other
Persons (Visitors,
Passengers, etc.)
KPI-HSE-
3-02
Reduction in injury incidents to Other
Persons (Visitors, Passengers, etc.) Implementation of HSE Plan and procedures. The IMECO and sub-contractor EHS performance evaluation. Training and induction, monitoring by Regular Inspection and Audits of projects EHS Statistics maintenance
• Contract In charge
• MR
Quarterly EHSMS Performance Reporting and maintaining Statics
Implementation of HSE Plan and procedures. The IMECO and sub-contractor EHS performance evaluation. Training and induction, monitoring by Regular Inspection and Audits of projects EHS Statistics maintenance
Increase in for IMECO employees
and Sub-contractors HSE Compliance
KPI-HSE-3-03
Reporting of Near Miss by IMECO and sub-contractors
Reporting of Near Miss and First Aid Cases by IMECO and Sub-contractors.
• Contract In charge
• MR
Quarterly EHSMS Performance Reporting and maintaining Statics
Reporting of Near Miss and First Aid Cases for IMECO and sub-contractors to DMA every quarter through Form-E
KPI-HSE-3-04
Monitoring Activities Performed on IMECO and sub-contractors by conducting internal audits
Conduct internal audit of IMECO projects and the sub-contractors in IMECO project premise.
• Contract In charge
• MR
• EHS Officer
Quarterly EHSMS Performance Reporting and maintaining Statics
KPI-HSE-3-05
Conducting annual Third Party OSHMS Compliance Audit
Arrangement of the Quotations from OSHAD approved Third party auditing entity. Conduction of External Third Party OSHMS Compliance Audit.
• CEO
• MR Yearly
Submission of report to DMA within one month time along with the corrective action plan and Form-F
Maintaining EHS Resources
KPI-HSE-4-01
Provision of OSHAD Practitioner course to all HSE Practitioners employed in Municipality Projects.
Provision of OSHAD Practitioner course Registration in the Qudorat Programme
• CEO
• MR
Quarterly EHSMS Performance Reporting and maintaining Statics
Dated: 25th May, 2017 Revision 01 Page 3 of 20
QHSE Objectives and Management Programme 2017
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HEALTH AND SAFETY
Objectives Management Programme
KPI No Description Actions Responsibilities Monitoring Activities Remarks
KPI-HSE-
5-01
Implementation of Training Program as per
Training Plan
• Training Needs Analysis Programme development
• Implementation of (Training and Competency Procedure
• Monitoring of the Training Program by training evaluation
• Provision of Mandatory trainings as per project and legal requirements.
• CEO
• MR
• HR
Quarterly EHSMS Performance Reporting and maintaining Statics
KPI-HSE-5-02
Conduct HSE Campaign • Decide the HSE Topic to be taken up for the HSE campaign.
• Inform the projects to conduct the HSE Campaign through mail.
• HSEM
•
Quarterly EHSMS Performance Reporting and maintaining Statics
Increasing the HSE Awareness
KPI-HSE-5-03
Release HSE Bulletins • Prepare HSE Bulletins on Monthly basis.
• Communicate the HSE Bulletins to projects through mail.
• Display in notice boards
• HSEM
Quarterly EHSMS Performance Reporting and maintaining Statics
KPI-HSE-5-04
Conduct HSE Quiz • Prepare HSE Quiz on quarterly basis.
• Communicate the Quiz to projects through mail.
• Display in notice boards
• HSEM
Quarterly EHSMS Performance Reporting and maintaining Statics
Verify the effectiveness of the HSE Management System and HSE Performance
KPI-
HSE-6-
01
Management Review Meetings
Conduct Management Review Meetings (two per Tear) to Verify the effectiveness of the HSE Management System for continual improvement.
• CEO,
• MR,
• HSEM
Minute of Meeting
KPI-
HSE-6-
02
HSE Quarterly Committee Meeting
Conduct HSE Quarterly Committee
Meeting to verify the HSE
performance
• CEO,
• MR,
• HSEM
Minute of Meeting
Dated: 25th May, 2017 Revision 01 Page 4 of 20
QHSE Objectives and Management Programme 2017
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HEALTH AND SAFETY
Objectives Management Programme
KPI No Description Actions Responsibilities Monitoring Activities Remarks
Review HSE Procedures
KPI-
HSE-7-
01
Review the Risk Assessments • Review the risk assessments minimum once per year
• Project Manager, HSE officers, HSEM
Risk assessment Review record
KPI-
HSE-7-
02
Review the Emergency Response Plan • Review the Emergency Response Plan minimum once per year
• Project Manager, HSE officers, HSEM
Emergency response Plan Review record
Decrease EHS Compliance Enforcement notices by SRA
KPI-HSE-8-01
KPI-HSE-8-02
Number of corrective notices and Breach notices (written warning notices, improvement notices)/ breach notices issued by Industrial Sector as a result of non-compliance to EHSMS requirements.
Implementation of Risk Management Procedure and Risk - Register EHSMS implementation and compliance to Legal Register and Legal Compliance Procedure
• CEO
• MR
• All Employees
Quarterly All the non-compliance will be rectified on time in every department
Environment
Power Consumption KPI-HSE-9-01
To reduce office electricity consumption All the employees will be provided training to save the power by switch off electric appliances when not in use
• CEO
• MR
• All Employees
Quarterly by the Electric Bill.
Signage’s for save electricity will be displayed on the area where there are the electric boards and in the canteen and other areas. This will be monitored by the supervisors and HSE personnel’s
Water Consumption KPI-HSE-9-02
To reduce office water consumption All the employees will be provided training how to save water and magnetic water tapes will be installed
• CEO
• MR
• All Employees
Quarterly by the Electric Bill.
Signage’s will be displayed in the area near washing area and canteen
Paper Consumption KPI-HSE-9-03
Reduce the paper consumption in office • Try to reduce hard copy
• Use both sides of the papers
• CEO
• MR
• All Employees
Quarterly issued paper to the department
Dated: 25th May, 2017 Revision 01 Page 5 of 20
QHSE Objectives and Management Programme 2017
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HEALTH AND SAFETY
Objectives Management Programme
KPI No Description Actions Responsibilities Monitoring Activities Remarks
Fuel Consumption KPI-HSE-9-04
Decrease the fuel consumption of camp generators
• Try to Manage the Transport, if possible use mobile phone for communicating and no visit
• Proper Maintenance to the vehicle.
• Arrange the location map in advance and try to use the shortest way to the destination
• CEO
• MR
• All Drivers and employees using the vehicles
Quarterly petrol bills
Waste Reduction KPI-HSE-9-05
Decrease in office waste
• Re-use the Wooden pallets
• Send the packing metallic materials for recycle as a metallic waste
• Refill the Printer Cartridge instead of purchasing the new one.
• CEO
• MR
• Purchase manager
• Store Staff
Quarterly
QUALITY
Objectives KPI No. Actions Responsibilities Monitoring Activities
When
Reduce Product
Quality Problems KPI-Q-1-01
• Vendors and Subcontractors are evaluated before any LPO or purchase is made
• Files & records are properly maintained and stored.
• A Computer based date tracking system is used as a means to evaluate Vendors before their due re-evaluation date
• NC/RR's are instigated and used to monitor Vendor products and services
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports
• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy
COSO Procurement &
Logistics Department / QHSE
Dept., Project Execution
Team,
Number of NC/RRs raised
Prior to start of the project and during execution stage.
Dated: 25th May, 2017 Revision 01 Page 6 of 20
QHSE Objectives and Management Programme 2017
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• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
Vendors &
Subcontractor
Performance
KPI-Q-1-02
• Vendors and Subcontractors are evaluated before any LPO or purchase is made
• Files & records are properly maintained and stored.
• A Computer based date tracking system is used as a means to evaluate Vendors before their due re-evaluation date
• NC/RR's are instigated and used to monitor Vendor products and services
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports
• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
COSO Procurement &
Logistics Department / QHSE
Dept., Project Execution
Team,
Assessment of Supplier
Performance criteria
Prior to start of the project and during execution stage.
Timely posting of
Material Receipt
Vouchers
KPI-Q-1-03
• Using adequate assets, equipment and vehicles for carrying out the work activities
• Files & records are properly maintained and stored.
• Using competent staff to carry out the work efficiently and effectively
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Carry out proper QHSE Induction training upon joining
• Regular Operational training as per the yearly training schedule
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation
• Carrying out Management review meetings to identify department issues and deficiencies.
COSO Storekeeper Stores & Fixed Assets Dept., Project Team,
Number of Material Receipt Voucher
forwarded to Stores & Fixed Assets
Dept.
During the project execution stage upon receipt of the material on site.
Dated: 25th May, 2017 Revision 01 Page 7 of 20
QHSE Objectives and Management Programme 2017
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• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy
Timely receipt of
Delivery Notes KPI-Q-1-04
• Using adequate assets, equipment and vehicles for carrying out the work activities
• Files & records are properly maintained and stored.
• Using competent staff to carry out the work efficiently and effectively
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Carry out proper QHSE Induction training upon joining
• Regular Operational training as per the yearly training schedule
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation
• Carrying out Management review meetings to identify department issues and deficiencies.
• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy
COSO Storekeeper Procurement &
Logistics Department. QHSE Dept.,
Project Execution Team,
Number of Delivery Notes forwarded to Procurement &
Logistics Department.
During the project execution stage upon receipt of the material on site.
Timely calibration of
Monitoring &
Measuring Equipment
KPI-Q-1-05
• All M&M Equipment bought must have a valid Calibration Certificate
• Files & records are properly maintained and stored.
• Calibration is monitored through an MS Excel sheet based date tracking system in addition to the calibration record cards.
• Monitoring equipments in use are sent to a third party for calibration before the scheduled calibration date
• Third party calibration organizations are approved and included in the AVL
• Calibration records are continuously checked and monitored during audits
• Training of the concerned personnel is carried out
• Nonconformities are instigated and closed accordingly
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
COSO Storekeeper, Administration
Section, Stores & Fixed Assets dept. Procurement &
Logistics Department
Manager - Project, QHSE Dept.,
Project Execution Team,
Calibration Master list & Calibration record cards
Prior to start of the project and during execution stage.
Dated: 25th May, 2017 Revision 01 Page 8 of 20
QHSE Objectives and Management Programme 2017
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• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Ensure controlled procedures and processes adequate to the activities carried out are in place.
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description.
Timely Project
Completion KPI-Q-1-06
• Preparation of Quality Control Plan and Objectives & Targets in the planning stage
• Files & records are properly maintained and stored.
• Allocation of adequate resources needed for the Project
• Efficient on-time delivery of resources from the Supplier
• Using adequate assets, equipment and vehicles for carrying out the work
• Using competent staff to carry out the work efficiently and effectively
• Training of the staff
• Monitoring the progress through Progress Reports and taking action to ensure Project is followed as per schedule
• Carrying out Management Review Meetings to determine the needs of the Project and ensure project execution is as planned
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Ensure controlled procedures and processes adequate to the activities carried out are in place.
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
CEO, COO,
Director - Projects(s), Managers – Project(s),
HR & Admin. Mngr. Sr. Mngr – Operations-
Operations Support QA/QC Staff, Manager -
Procurement & Logistics
Project Team (Site Coordinators,
Supervisors, Manager – Facility Management,
Camp Boss, & HSE Officers)
Progress Reports, Start Completion Form & Half Yearly
Reports
Carrying out the Project as per planned time scheduled
Project Completion
within Estimated Cost KPI-Q-1-07
• Preparation of Quality Control Plan, Objectives and Targets in the planning stage
• Files & records are properly maintained and stored.
• Allocation of adequate resources needed for the Project
• Efficient on-time delivery of resources from the Supplier
• Using adequate assets, equipment and vehicles for carrying out the work
• Using competent staff to carry out the work efficiently and effectively
• Training of the staff
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
CEO, COO,
Director - Projects(s), Managers – Project(s),
HR & Admin. Mngr. Sr. Mngr – Operations-
Operations Support QA/QC Staff,
Start Completion Form & Half Yearly
Reports
Prior to start of the project and during execution stage.
Dated: 25th May, 2017 Revision 01 Page 9 of 20
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• Monitoring the progress through Progress Reports and taking action to ensure Project is followed as per schedule
• Carrying out Management Review Meetings to determine the needs of the Project and ensure project execution is as planned
• Control of expenditure
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Ensure controlled procedures and processes adequate to the activities carried out are in place.
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
Manager - Procurement &
Logistics Project Team
(Site Coordinators, Supervisors,
Manager – Facility Management,
Camp Boss, & HSE Officers)
Timely Inspection KPI-Q-1-08
• Preparation of Quality Control Plan, Objectives and Targets in the planning stage
• Files & records are properly maintained and stored.
• Preparation of Inspection Test Plan and obtaining its approval
• Method statements are prepared on time and approved by the client
• Allocation of adequate resources needed for the Project
• Efficient on-time delivery of resources from the Supplier
• Ensure a proper communication with the client and agree on the deliverables and approvals
• All documents/ records/ drawings are approved on time before the work is carried out
• The QA/QC staff is competent to carry out the tasks
• Regular meetings to be carried out with the clients
• Using adequate assets, equipment and vehicles for carrying out the work
• Using competent staff to carry out the work efficiently and effectively
• Training of the staff
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Carry out regular audits and inspection on projects
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Ensure controlled procedures and processes adequate to the activities carried out are in place.
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
CEO, COO, COSO, Director - Projects(s), Managers –
Project(s), Project Engineer)s),
HR & Admin. Mngr. Sr. Mngr – Operations-
Operations Support QA/QC Staff, Procurement & Logistics Mngr.,
Project Team (Site Coordinators,
Supervisors, HSE Officers)
Request for Inspection &
Project Schedule
Prior to start of activity on site
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Increasing Customer
Satisfaction KPI-Q-1-09
• Projects to be completed within the scheduled time as per Quality Control Plan
• Files & records are properly maintained and stored.
• Proper Planning of the work and efficient and effective execution of the Project
• Determining of the needs of the Client through continuous communication
• Using adequate resources which are to be approved by the Client
• Preparing the Quality Documents and Records as per Client requirement
• Using calibrated and reliable monitoring equipment to ensure work is carried out effectively
• Ensure no incident or accident takes place during the project execution
• Supply of adequate resources through proper evaluation and control of the Vendors and Subcontractors
• Audits to measure the efficiency of the system and the competence of the people at work
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Enhance quality awareness among all IMECO staff through induction, quality and operational training.
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Ensure controlled procedures and processes adequate to the activities carried out are in place.
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Carrying out Management Review Meetings to determine the efficiency of the system, resources needed for product realization, amendments to the QHSE Management System
Customer Satisfaction being the main objective of the Company requires all objectives to be achieved. The monitoring of Customer Satisfaction is carried out through Customer Feedback. Customer Feedback should all be rated 3 and above (satisfied and fully satisfied).
Project Management Representative. All IMECO Executive,
Management, Officers and staff.
Customer Feedback Form
(FM 101)
During the planning, execution, monitoring and control stages of the Project. (Customer Feedback required at different stages of progress of the Project at least once per year)
Reducing Customer
Complaints KPI-Q-1-10
• Projects to be completed within the scheduled time as per Quality Control Plan
• Files & records are properly maintained and stored.
• Proper Planning of the work and efficient and effective execution of the Project
• Determining of the needs of the Client through continuous communication
• Using adequate resources which are to be approved by the Client
• Preparing the Quality Documents and Records as per Client requirement
• Using calibrated and reliable monitoring equipment to ensure work is carried out effectively
• Ensure no incident or accident takes place during the project execution
• Supply of adequate resources through proper evaluation and control of the Vendors and Subcontractors
Project Management Representative. All IMECO Executive,
Management, Officers and staff.
Customer Complaint Form
(FM 021)
During the planning, execution, monitoring and control stages of the Project. (Customer Feedback required at different stages
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• Audits to measure the efficiency of the system and the competence of the people at work
• Enhance quality awareness among all IMECO staff through induction, quality and operational training
• Ensure controlled procedures and processes adequate to the activities carried out are in place.
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Carrying out Management Review Meetings to determine the efficiency of the system, resources needed for product realization, amendments to the QHSE Management System
Customer Satisfaction being the main objective of the Company requires all objectives to be achieved. The monitoring of Customer Satisfaction is carried out through Complaints. It is preferable to have no more than one Customer Complaint per Project.
of progress of the Project at least once per year)
Timely Reply to
Corrective Action KPI-Q-1-11
• Continuous training
• Files & records are properly maintained and stored.
• Internal Pre-Audits/Inspections to be conducted on a frequent basis
• Management Review Meetings
• Additional meetings related to the QHSE Management System to be conducted on a regular basis
• Proper understanding of the terms and concept of the root cause, correction and corrective action.
• Easier access to all types of documentation through QHSE Database.
• Continuous communication to be maintained with Vendors/Sub-Contractors/Client-Consultant/External Organizations-Bodies-Agencies-Authorities.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
All IMECO Department, Divisions & Sections.
Submittal time of nonconformities (NCCA, CAR)
Within a period of One Week from the date of raising the NCR.
Timely
implementation of
Corrective Action
KPI-Q-1-12
• Continuous training
• Files & records are properly maintained and stored.
• Internal Pre-Audits/Inspections to be conducted on a frequent basis.
• Management Review Meetings
• Additional meetings related to the QHSE Management System to be conducted on a regular basis
• Proper understanding of the terms and concept of the root cause, correction and corrective action.
• Easier access to all types of documentation through QHSE Database.
• Continuous communication to be maintained with Vendors/Sub-Contractors/Client-
All IMECO Department, Divisions & Sections
Implementation of corrective action (NCCA & CAR)
Within the agreed date as stated in the NCR.
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Consultant/External Organizations-Bodies-Agencies-Authorities.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Whenever CAR, NC/CA or PAR is raised, consider the project risk assessment & environmental Impact are revised and amended whenever applicable.
• All potential incidents that may occur are to be actioned through the corrective action procedure within the agreed time period.
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
Communication of
QHSE requirements KPI-Q-1-13
• Provide Quality Awareness trainings to employees
• Files & records are properly maintained and stored.
• Induction training
• Operational training
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation
• Additional meetings, related to the QHSE Management System, to be conducted on a continual basis and as and when required
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses
• Carrying out evaluations for determining the efficiency of the Trainings as part of the Internal Audits.
• Provide HSE awareness trainings to employees and involve them in the corrective action root cause analysis.
• Communicate hazards and significant Environmental aspects, management review meeting results or any other information through Tool Box talk.
• Promote Near Miss reporting
• Recognition Programmes/Awards.
Sr. Manager - QHSE,
Manager- HSE, All Heads of Departments,
External third party training (BV),
Officer(s) - HSE Supervisors
Yearly training matrix & QHSE Training records
Regular basis Following the Training Matrix
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Verify Effectiveness of
the QHSE Training KPI-Q-1-14
• Management commitment
• Files & records are properly maintained and stored.
• Adequate resources
• Audits & Inspections to be carried out as per the yearly audit schedule & as per the raised nonconformities.
• Management Review Meeting
• Objectives & Targets, Programmes and Half Yearly Reports
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Carrying out evaluations for determining the efficiency of the Trainings as part of the Internal Audits.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses
Sr. Manager - QHSE,
Manager - HSE, All Heads of
Departments & Divisions,
Officers- HSE, Supervisors
Training effectiveness forms
As per plan
Verify implementation
of the QHSE
Procedures
KPI-Q-1-15
• Conduct training as per training matrix, ensure trainer is qualified.
• Files & records are properly maintained and stored.
• Ensure content of the training is complete and as per the latest revision.
• Evaluate the knowledge of the staff through open ended question for a sample of the trained people.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Conduct the Management Review Meeting and discuss the toolbox and communication issues
• Ensure the Objectives & Targets are achieved through following the Programmes by checking the Half Yearly Reports.
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Carrying out evaluations for determining the efficiency of the Trainings as part of the Internal Audits.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
Sr. Manager - QHSE,
Manager - HSE, QHSE Team
Yearly Audit Schedule & Audit
checklist
Based on the audit schedule
Verify the
effectiveness of the
QHSE Management
System
KPI-Q-1-16
• Determining of the needs of the client through continuous communications
• Files & records are properly maintained and stored.
• Prepare the quality documents & records as per client requirement
• Allocation of adequate resources needed for the project
• Use of competent staff to carry out the work efficiently and effectively
• Training of staff
• Use of organized methods of work with adequate methods of control
• Proper communication among the different department involved
• Ensure the Objectives & Targets are achieved through following the Programmes and taking
CEO, COO, COSO
All Divisions & Department
QHSE Department
Minutes of Management
Review Meeting
On a six monthly period
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corrective actions on the Half Yearly Reports.
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Carrying out evaluations for determining the efficiency of the Trainings as part of the Internal Audits.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
Timely tender
submission KPI-Q-1-17
• Obtain all actual data from the projects at regular intervals from daily, weekly & monthly reports as applicable
• Files & records are properly maintained and stored.
• Compare tender calculations with actual figures obtained from the progress reports
• Document the differences between the different results
• Update the standard prices and productivity figures
• Using competent staff to carry out the work efficiently and effectively
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Carry out proper QHSE Induction training upon joining
• Regular Operational training as per the yearly training schedule
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation
• Carrying out Management review meetings to identify department issues and deficiencies.
• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy
CEO, COO, COSO,
Tendering Division Project Support
Division, Procurement &
Logistics Department
Tender Log sheet
At regular intervals during the year (to be set by tendering)
Attain a minimum
yearly monetary value
from total awarded
project
KPI-Q-1-18
• Obtain all actual data from the projects at regular intervals from daily, weekly & monthly reports as applicable
• Files & records are properly maintained and stored.
• Compare tender calculations with actual figures obtained from the progress reports
• Document the differences between the different results
• Update the standard prices and productivity figures
• Using competent staff to carry out the work efficiently and effectively
• Easier access to all types of documentation through QHSE Database.
CEO, COO, COSO,
Tendering Division Project Support
Division, Procurement &
Logistics Department
Tender Log sheet
At regular intervals during the year (to be set by tendering)
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• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Carry out proper QHSE Induction training upon joining
• Regular Operational training as per the yearly training schedule
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation
• Carrying out Management review meetings to identify department issues and deficiencies.
• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy
Timely preventive
maintenance KPI-Q-1-19
• Preventive maintenance plan to be prepared for all vehicles and equipment in IMECO
• Files & records are properly maintained and stored.
• Using adequate assets, equipment and vehicles for carrying out the work activities.
• Using calibrated monitoring equipment & third party certified equipment.
• Using competent staff to carry out the work efficiently and effectively
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Carry out proper QHSE Induction training upon joining
• Regular Operational training as per the yearly training schedule
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation
• Carrying out Management review meetings to identify department issues and deficiencies.
• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization
CEO, COSO,
Operations Support Department Workshop
Preventive Maintenance Plan
& related Preventive Maintenance Records
As per the approved preventive maintenance
plan
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charts and job description
• Staff to be fully aware of the company's QHSE policy
Timely account
closure KPI-Q-1-20
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Files & records are properly maintained and stored.
• Using competent staff to carry out the work efficiently and effectively
• Easier access to all types of documentation through QHSE Database.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Carry out proper QHSE Induction training upon joining
• Regular Operational training as per the yearly training schedule
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation
• Carrying out Management review meetings to identify department issues and deficiencies.
• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy
CEO, CFO COSO, All other
Departments & Divisions
Accounting Reports
At regular intervals every month of the
year
Timely Insurance Card
processing KPI-Q-1-21
• Using competent staff to carry out the work efficiently and effectively
• Files & records are properly maintained and stored.
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Carry out proper QHSE Induction training upon joining
• Regular Operational training as per the yearly training schedule
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation.
• Carrying out Management review meetings to identify department issues and deficiencies.
CEO, COSO,
Mngr. - HR & Admin.
Manager - Personnel
Senior Officers - Insurance HR Section PR Section
Insurance Card Log sheet
Upon receipt of the full
documentation concerning the employees
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• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy
Timely Ratibi Card
processing KPI-Q-1-22
• Using competent staff to carry out the work efficiently and effectively
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Carry out proper QHSE Induction training upon joining
• Regular Operational training as per the yearly training schedule
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation
• Carrying out Management review meetings to identify department issues and deficiencies.
• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy
CEO, COSO,
Mngr. - HR & Admin.
Manager - Personnel HR Section PR Section
Ratibi Card Log sheet
Upon receipt of the full
documentation concerning the employees
Timely salary
processing KPI-Q-1-23
• Forwarding the site facilities & offices timesheets on time to the Head Office.
• Files & records are properly maintained and stored.
• Using competent staff to carry out the work efficiently and effectively
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Carry out proper QHSE Induction training upon joining
• Regular Operational training as per the yearly training schedule
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and
CEO, COSO,
Mngr. - HR & Admin.
Manager - Personnel HR Section PR Section
Manager - Payroll Officers - Payroll Site Coordinators Time keepers
Salary Payments
Upon receipt of the timesheets for the different employees
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technical evaluation
• Carrying out Management review meetings to identify department issues and deficiencies.
• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy
Timely Work Permit
processing KPI-Q-1-24
• Using competent staff to carry out the work efficiently and effectively
• Files & records are properly maintained and stored.
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Carry out proper QHSE Induction training upon joining
• Regular Operational training as per the yearly training schedule
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation
• Carrying out Management review meetings to identify department issues and deficiencies.
• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy.
CEO, COSO,
Mngr. - HR & Admin.
Manager - Personnel HR Section PR Section
Number of Work Permits
Upon receipt of the full
documentation concerning the employees
Timely Security Pass
processing KPI-Q-1-25
• Using competent staff to carry out the work efficiently and effectively
• Files & records are properly maintained and stored.
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Carry out proper QHSE Induction training upon joining
CEO, COSO,
Mngr. - HR & Admin.
Manager - Personnel HR Section PR Section Security Pass
Officer Manager - Project Site Coordinators Site Project Team
Issued Security Passes
Upon receipt of the full
documentation concerning the employees
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• Regular Operational training as per the yearly training schedule
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation
• Carrying out Management review meetings to identify department issues and deficiencies.
• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy
Timely submission of
CV KPI-Q-1-26
• Using competent staff to carry out the work efficiently and effectively
• Files & records are properly maintained and stored.
• Efficient on time delivery of documents and resources from the recruitment agents
• Determining of the needs of the company through continuous communication
• Use competent staff to carry out effective interview process
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
• Ensure the Objectives & Targets are achieved through following the Programmes and taking corrective actions on the Half Yearly Reports.
• Carry out training effectiveness evaluation to ensure the processes and procedures are well understood by the staff.
• Carry out proper QHSE Induction training upon joining
• Regular Operational training as per the yearly training schedule
• Evaluation of training needs through records, Audits, Management Review Meetings and staff and technical evaluation
• Carrying out Management review meetings to identify department issues and deficiencies.
• Ensure controlled procedures and processes adequate to the activities carried out are in place
• Staff to be aware of their responsibilities, authorities & accountabilities through the organization charts and job description
• Staff to be fully aware of the company's QHSE policy
CEO, COSO,
Mngr. - HR & Admin.
Manager - Personnel Recruitment Section,
Requesting department
Number of approved CVs
During the tendering, & contract stage of manpower supply projects
Timely electronic data
backup KPI-Q-1-27
• Using competent staff to carry out the work efficiently and effectively
• Files & records are properly maintained and stored.
• Easier access to all types of documentation through QHSE Database.
• Effective Internal communication to be maintained between all Departments & Sections and Head Office & Sites through the LAN System.
• Performance Evaluation to be carried for all staff in order to identify strength and weaknesses.
• Carry out Audits & Inspections to ensure the staff is knowledgeable
CEO, COSO,
Sr. Manager – IT Sr. Officer – IT Officer – IT
Data backup Log Sheet
On continuous basis