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WelcomeMAY YOUR FUTURE BE LIT BY THE
KNOWLEDGE OF THE PAST
CHECK AND FIND THE CHANGES OF THE TIMES
Kiichio Toyoda
Non-Stop shuttle change Toyota
Automatic Loom Type-G
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8 Hour AGENDA Example
Welcoming 8:00 5 mins.
Today’s Agenda 8:05 5 mins.
The 5P Model Vision (Lean Journey) 8:10 5 mins.
Module #1a/b Introduction to TPS
EMPLOYEE (24 slides) 8:15 45 mins.
STAFF (13 slides) 9:00 45 mins.
Break 10
Module #2 5S (RED TAG) (41 slides) 9:30 75 mins.
Break 10
5S Assimilation (exercise) 10:15 15 mins
Module #3 MUDA (24 slides) 10:45 45 mins.
Module #4 Standardized Work (30 slides) 11:30 60 mins.
Lunch 30
Module #5 KAIZEN (21 slides) 1:00 60 mins.
Module #6 Jidoka (24 slides) 1:45 60 mins.
Break 10
Module #7 Just-In-Time (20 slides) 2:30 60 mins.
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Organization(Cont. Improvement Learning)
(Respect, Challenge, and Grow Them)
(Eliminate Waste)
5S(Housekeeping - Workplace Organization - Clean up - Keep cleanliness - Discipline)
Problem Solving
People & Partners
Quality Circles
Kaizen (Incremental Improvement) Process
Philosophy
LEAN TPS 5P MODEL
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Module 1: Introduction to the Toyota Production
System (TPS)
Staff Overview
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Agenda - Goals
• TPS Terms used in this Module
• Introduce the 14 Toyota Management Principles
• Introduce TPS
• Discuss the TPS Management Philosophies
• Introduce TPS Problem Solving tools
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14 Toyota Way PrinciplesSection I ( 1 )
Long-Term ThinkingPrinciple # 1
Base your management decisions on long term philosophy, even at the expense of short-term financial goals
Section II (2 – 8)
The Right Process Will Produce the Right Results
Principle # 2
Create continuous process flow to bring problems to the surface.
Principle # 3
Use “pull” systems to avoid overproduction.
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14 Toyota Way Principles
Principle # 4
Level out the workload (Heijunka). (Work like the tortoise, not the hare)
Principle # 5
Build a culture of stopping to fix problems, to get Quality right the first time
Principle # 6
Standardized tasks are the foundation for continuous improvements and employee empowerment.
Principle # 7
Use visual control so no problems are hidden.
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14 Toyota Way PrinciplesPrinciple # 8
Use only reliable, thoroughly tested technology that serves your people and processes
Section III ( 9 – 11 )
Add Value to the Organization by Developing Your People and PartnersPrinciple # 9
Grow leaders who thoroughly understand the work, live the philosophy, and teach it to others
Principle # 10
Develop exceptional people and teams who follow your company’s philosophy.
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14 Toyota Way PrinciplesPrinciple # 11Respect your extended network of partners and suppliersby challenging them and helping them improve.
Section IV (12 – 14 )
Continuously Solving Root Problems DrivesOrganizational LearningPrinciple # 12Go and see for yourself to thoroughly understand the situation(Genchi Genbutsu)
Principle # 13Make decisions slowly by consensus, thoroughly consideringall options; implement decisions rapidly
Principle # 14Become a learning Organization through relentless reflection(Hansei) and continuous improvement (Kaizen)
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In the top example, inadequate planning
has resulted in increased time spent
checking and taking corrective action.
Inadequate
Plan
Man-hours
D C AP
Adequate
Plan
Small number of
man- hour
Large number of
man-hour
Benefits of the PDCA Wheel
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Theme States purpose of report in general terms
D
Problem Situation• Background
• Standard: what should be happening
• Current Situation: what is happening
• Discrepancy: deviation between standard and
current situation
• Extent: what is the trend of this problem
• Rationale: why should this problem be addressed
Countermeasure(s)• Address root cause
• Short-Term: something to get things going
Long-Term: deal with the root cause and
prevent recurrence of the problem
• Why recommended
Target(s)What you want to accomplish within a certain time
frame: (Do What, To What, By When & How Much)
Implementation (Gantt Chart)
• WHAT actions need to be done to put the
countermeasure(s) in place
• WHO will take that action
• WHEN will the action be taken
Cause AnalysisInvestigating the problem based on confirmed facts
all the way to the root cause.
•Potential causes
•How checked & results (FTA, 5-Why, Fishbone, etc.)
•Identify actual root cause(s)
Follow-Up• What needs to be checked
• When does it need to be checked.
• What recommendations do you have now
that countermeasures are in place.
• Include a line graph showing your progress
toward the goal.
P
P
P
PC
A
PDCA Report Format
D
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A TPS learning organization has three key elements:
1. Identify Root Causes and Develop Countermeasures.
2. Use Hansei: Responsibility, Self-Reflection, and Organizational
Learning.
3. Utilize Policy Deployment (Hoshin Kanri). This is Toyota’s process of
cascading objectives from the top of the company down to the
work group level.
Become a Learning Organization
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Mistakes are inevitable in any job. However, the difference lies in whether a mistake is dismissed as only a mistake or if measures are taken to continuously prevent recurrence.
It may be no exaggeration to say that organizations, which do not carry out real Recurrence Prevention cannot hope to improve continuously and efficiently.
TPS Proverb
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Proactive prevention earns the trust of customers and reduces cost. It also promotes self-development in an associate’s ability to consider and to think ahead.
TPS Summary
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Module 1: Introduction to the Toyota Production
System (TPS)
Employee Overview
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Agenda - Goals
• TPS Terms
• A little TPS History
• What is TPS?
• TPS problem Solving Tools
• TPS Management Philosophies
• Cost reduction
• Basic Elements of TPS
• Leaders Roles
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Genchi Genbutsu: “Go and see”
Heijunka: The act of leveling the variety
and/or volume of items produced
at a process over a period of time.
Jidoka: Automatic stop when the system
detects error or unusual situation.
Just-in-Time: Everything arrives with Necessary
Goods, Necessary QTY and
Necessary Time
Toyota Terms
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Toyota TermsValue: (In the TPS world ) Value is an item or feature for which a customer is
willing to pay
Kanban: Is the Japanese word for “card”, “ticket” or “sign” and is a tool for managing the flow and production of materials in a Toyota-style “pull” production system
Nemawashi: In Japanese company culture is an informal process of quietly laying the foundation for some proposed change or project by talking to the people concerned, gathering support and feedback and so forth.
GEMBA: Is a Japanese word meaning real place (workplace),
where the real action takes place.
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HistorySakichi Toyoda
Introduced the concept of Jidoka in 1902
Kiichiro ToyodaSet target to catch America in 1945Marked the start of present TPSLaid the foundation for Just-In-Time in 1930
Taiichi OhnoDiscovered the Kanban System in 1956The Toyota Production System gained global attention in 1973
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What is TPS?
By eliminating waste (Muda), quality is improved, production/service time is reduced, and cost is reduced. TPS Tools include constant process analysis (Kaizen), “pull” production (by means of Kanban) and mistake-proofing (poka-yoke). Lean as a management philosophy, is also very focused on creating a better workplace through the Toyota principle of “respect for humanity.”
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TPS Problem Solving
Before attempting to solve problems, you must understand what the true root cause is.
You must go and see for yourself at actual site of the problem to understand Genchi Genbutsu.
This is a key Toyota philosophy.
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Viewpoints for Hands-on Observation - Genchi Genbutsu
• Compare (line up) actual items
• Look with five or even six senses (eyes/ears/nose/skin/feeling and others)
• See the movement in slow speed
(use of high-speed camera, etc.)
• Enlarge the object
• Disassemble, cut in section, or destroy the object
• See the work site when the line is stopped
• Carry out the operation by yourself
“GO
SEE”
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TPS Problem Solving Tool
Continuous improvement relies on applying a cyclical methodology of problem solving:
– Plan
– Do
– Check
– Action
Plan
DoCheck
Action
PDCA Wheel
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A 5 Why example Level of Problem Corresponding Level of
Countermeasure
There is a puddle of oil on the shop floor.
Clean up the oil.
Because the Hydraulic Lift Ram is leaking oil.
Fix the Lift Ram.
Because the O-ring blew out of the Ram Seal
Replace the Seal
Because the Supplier made
the seals from cheaper material
Change Seal material specifications
Because Supplier could reduce price on the new Seal
Change purchasing policies
Because the purchasing
agent gets evaluated on short-term cost savings
Change the evaluation policy for purchasing agents.
?
?
?
?
?
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Fault Tree Analysis OHG Example
Robot Down
Warehouse
signal late
Out of Wire
Maintenance
No Cart
Late
Waiting Paint
Part Change
Full at Paint
late Signal
Mat’l
Handler
busy
Scheduled
Paint
Line
stoppe
d
Paint
Tacky
Equipment Breakage
System Error
Operator error
Materials Error
OHG not at Install at right time
What IfWhy
5W1H
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Toyota Production SystemThe basic purpose of TPS is to achieve continuous gains in efficiency
Features of TPS:
TPS is continuously evolving
TPS is a system for the absolute elimination of waste
TPS is about shortening the time it takes to convert customer orders into stone deliveries
TPS is a flow process
TPS identifies problems where they occur
TPS is a philosophical framework for managing Operations
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TPS Management Philosophies
Toyota’s core competency is the TPS managerial philosophy
Securing profits is essential for survival and fulfilling social missions
Cost reductions are required to increase profits
Customers set the selling price
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TPS Cost Reduce
Cost + Profit = Selling Price
Profit Selling price
Cost
Profit = Selling Price - Cost
Selling price
(1) Traditional View (2) TPS View
Cost
Profit
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TPS Management Philosophies
When production and business Process Flow, Improvements will yield Cost advantages over competitors, assuming the same base costs for design, equipment, and materials.
Rawmaterialpurchase
Laborexpense Parts
purchase
Energy
Others
Cost in commonbetween companies
Cost caused bydifferences inproduction method
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THREE BASIC ELEMENTS OF TPS
TAKT TIME
STANDARDIZED WORK SEQUENCE
STANDARDIZED WORK-IN-PROCESS
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TAKT
FormulaTakt Time = Customer Demand / Available Work
Time per Period
Cycle Time
Actual amount of Time (stopwatch)
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Takt Time
Exercise calculating Takt time:
Available work time = 1000 minutes
Number of units = 100 units
1000 min / 100 units = 10 minute Takt
TAKT TIME is a Mathematical
Equation
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TAKT time
645 min / 324 units = 1.99 min. or 2 min Takt
EX. Hours of Operation:– 6:00 a.m. – 5:30 p.m. = 11.5 hours or 690 minutes– Customer Demand example 324 units
EX.
Available Time:– 6:00 a.m. – 5:30 p.m. = 11.5 hours or 690 minutes– Morning (stand up) meeting = 10 minutes– Lunch = 30 minutes– 5S = 5 minutes
Total = 45
690 - 45 = 645 available time
690 min / 324 units = 2.16 min. or 2 min 10 sec. Takt
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Standardized Work Sequence
The Toyota Production System organizes all jobs around human motion, attempting to create an efficient production sequence without any “Muda” (waste). Work organized in such a way is called Standardized Work (SW).
Working sequence refers to the sequence of operations in a single process which leads a worker to produce quality goods efficiently and in a manner which reduces overburden and minimizes the threat of injury.
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Standardized Work-In-Process
This is the minimum quantity of parts/material always on
hand for processing on and between sub-processes. It
allows the worker to do his/her job continuously in a set
sequence of sub-processes, repeating the same operation
over and over in the same manner
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The Role of the TL
• Responsible for the Quality provided to the next process
• Review and Correct the standard
• Over view of daily activities
• Responsible for Safety and Health issues
• Promote Teamwork
• Advisor for Quality Circles
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The Role of the ATL
• Responsible for all building Quality
• Prepare and revise the standards
• Correct worker and problems causing daily delays
• Instruct in Safe working methods
• Training
• Leadership
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Standard Work
Jidoka•Built-in quality
•Poka yoke
•5 Why
•Harmony of
man & machine
Operational Excellence
•Quality, Cost, & Delivery
• Empowered employees
• Customer focused culture
Just In
Time•Takt Time
•One-piece Flow
•Downstream Pull
Kaizen
Heijunka•Averaged daily volume & mix
•Smooth production schedule
5S
Visual Controls
Seiso
The House Toyota BuiltModule: 5S
5S
Seiri Seiton Seiketsu
Seiso
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Objectives
• Provide an overview of 5S philosophy
• Explain the purpose and application of each of the 5 steps
• Explain the tools and procedures for managing 5S
• Define the roles and responsibilities
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Overview of 5s
• What is 5s?
• What are the 5 elements of 5s?
• Why implement 5s?
• What are the benefits of 5s?
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What is 5s?
• 5S is a key lean tool for waste removal
• A process for creating and maintaining
an organized, clean, and high
performance work place
• Reduces waste of motion
• Serves as a foundation for continuous
improvement activities
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Elements of 5s
• Sort – Housekeeping (Seiri)
• Set in Order - Workplace Organization (Seiton)
• Shine – Cleanup (Seiso)
• Standardize - Keep Cleanliness (Seiketsu)
• Sustain - Discipline (Shitsuke)
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Why Implement 5s?
• Eliminate wastes that result from uncontrolled processes
• Gain control on equip., material, and inventory• Standardize improvements for maintenance• Improve delivery consistency• Improve quality• Improve safety• Improve reliability
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Benefits of 5SEmployee
• Reduces clutter
• Reduces the time it takes to look for tools and equipment - “A place for everything and everything in its place”
• Improves how the operation appears to customers –always be “tour ready”
• Creates pride in the workplace
• Creates a safer work environment
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Benefits of 5S
WorkPlace OrganizationA safe, clean, neat, arrangement of the workplace
which provides a specific location for everything
and eliminates anything not required.
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Company
• Provides the company with a foundation for higher quality
• Reduces costs
• Provides greater customer satisfaction
Benefits of 5S
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Sort – Step One
• Separating items into categories
• those that are necessary to do the job
• those that are not
• Unnecessary items are removed from the work area
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Sorting Items for Removal
• Ask three questions about each item:
– Is it needed within one week, one month,
etc?
– In what quantity?
– Where should it be located?
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Red Tag Process
• Red tags will be used to identify the items to be removed.
• Identify items to be red tagged
• Machines & equipment
• Tools
• Inventory
• Shelves, cabinets, files, desks
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Red Tag Identification
• Attach tags
• Enter item to be removed into the Red Tag log– Explain why it is being removed
– Where the product should go next• Back to stock
• Removal from area
– Documentation required – Asset disposal
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Set in Order – Step Two
• Properly arranging and aligning tools and materials
that are determined to be necessary to do the job.
• If necessary tools, are disorderly and/or not
conveniently located for ease of use, it will add
unnecessary work movements.
• Sorting helps to build in quality.
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Set in Order - Organization
Make it obvious where things belong
• Everything has a useable place
• Every item must be visible, reachable,
available when needed
• Locate tools, and inventory, squares etc.
• Clear, shiny work areas
• Everything should be labeled or color
coded
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Elements of Set in Order
• Set in Order and Standardization– Standardize the processes and guidelines for the company to
follow when doing this step
• Visual Controls– Devices or methods which show, at a glance, how work
should be done and/or where items should be placed (painting lines on floor, shadow boxes, pictures, etc)
• Principles of Deciding Locations– Get rid of unnecessary motion: “motion improvement.”
– Get rid of whole operations: “radical improvement.”
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Strategies for Set in Order
• Signboard Strategy
• Painting Strategy
• “After” 5S map
• Color-coding Strategy
• Outlining Strategy
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Shine – Step Three
• Machinery and equipment dirtied by
shavings ,burrs, grease, etc. is not
only unsafe but causes mechanical
breakdowns.
• Cleaning is important to maintaining a
smooth operating process.
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Shine
• Clean everything, inside and out
• Prevent dirt and contamination from reoccurring
• Results in
– Fewer breakdowns
– Greater safety
– Product quality
– More satisfying work environment
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Shine Means Inspection
• When you clean an area, you also do some
inspection of machinery, equipment, and working
conditions.
• Including inspection with shine procedures turns
“cleaning” into “cleaning/inspection.”
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Shine Guidelines– Clean areas where red tagged items were removed– Remove dirt, oil, scraps, and garbage– Clean on a daily basis– Audit the cleaning process– Improve equipment maintenance– Clean aisles, walkways, floors, machines, desks– Assign cleaning responsibilities– Cleaning checklists– Cleaning is a team effort– Correct root cause of uncleaned items
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Standardize – Step Four
• Establish guidelines for maintaining Sort, Set in Order, and Shine.
• Standardize methods to ensure the improvements become a way of life.
• Create or revise check sheets and operator instructions.
• Scan the work place.
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Standardizing Control• Maintaining and controlling continual improvement
achievements• Ensuring that systematic organization, sorting, and
scrubbing clean are synchronized– Why, Who, What, When, Where, How, How much– Plan, allocate, act, verify– Step 1: Planning
• Who does what and when
– Step 2: Allocation• Assign resources to tasks
– Step 3: Act• Perform tasks and integrate into daily operations
– Step 4: Verify• Ensure effectiveness
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Sustain – Step Five• Ongoing improvement of the 5s
system. Key points to maintain discipline of the 5s system.
– 1. Each new employee is trained in 5s
– 2. 5s begins immediately on new equipment
– 3. Standards change to continually
challenge the employee, department,
and the company
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Sustain
• Ongoing renewal and improvement.
• Teams build on earlier accomplishments.
• Employees make a habit of using correct
procedures.
• Organization creates disciplines to sustain
improvements. For example:
– Audits
– Recognition
– Accountability
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Sustaining 5s
• Remember :
- 5S is a requirement not only if you have time.
- It is a necessary portion of our processes.
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Sort
Set In Order
Shine
Standardize
Sustain
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5S Tools and Procedures
• 5s
– Red Tag process
• Asset Disposal process
– 5s Standards
– 5s Score Card
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WORK STATION 5S CHECK LIST
• No unneeded items in work area
• All needed items have been visibly identified
• All tools & fixtures are neatly organized at shift end.
• Parts modules, carts stored neatly & in proper location
• Machines, fixtures & railings are wiped clean
• No personal belongings visible in work area
• Computer terminals& stations wiped clean
• All work station floor space is swept
• 5S housekeeping stations contain all
necessary items
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#
5=Excellent 0=Poor Score
1 There are no unneeded items in the work area2 Appropriate locations for needed items have been visibly identified.3 All hand tools are neatly organized in appropriate location.4 Work in process is stored properly in appropriate areas.5 Floor stock is stored in proper containers & located in appropriate areas.6 Parts modules, carts stored neatly & safely in proper location.7 There are no personal belongings visible in the work stations.8 Machines, fixtures & railings are wiped clean of excessive grease, oil, dust etc.9 Machine controls are clearly labeled and up to date10 The paint finish on carts, cabinets, racks, work benches etc. is in good, presentable condition.11 Computer terminals & station wiped clean, with keyboard covers in place and not damaged.12 Areas Clean & organized under benches and shelving.13 All bench tops are clean & organized.14 All work station floor space is swept clean including under benches.15 5S housekeeping stations contain all necessary items.16 Information regarding employee 5S responsibilities & check lists is posted in area17 Safety and fire equipment clean and unobstructed and accessible18 Aisles clear and not being used for WIP
19 Counter measure plan in place for correction of low scores
20 Only paper documents required to do the job are visible.
0
Improvement Comments
5 S Evaluation & Scoring Criteria
5S Standards
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5S HOUSEKEEPING AUDIT SUMMARY
NO. TRACTOR & ATTACHMENT AREA 13-Mar 3-May 28-Jun 13-Sep 8-Nov
1 Tractor Final #1 84 99 100 89 96
2 Tractor Final #2 82 96 97 89 94
3 Tractor Final #3 80 98 93 89 96
4 Tractor Final #4 85 98 95 87 97
5 Attachment Robot 82 92 95 85 98
6 Tractor Tack 86 93 99 95 98
7 Tractor Robot 78 93 97 93 97
8 Door Weld 84 81 94 95 98
9 Rear DR Sub Weld -- -- 95 84 99
AREA AVERAGE SCORE 82.6 93.8 96.1 89.6 97.0
TARGET = 90%
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PLAN FOR CORRECTION OF LOW SCORES
• Any problem items that can be resolved during audit must be fixed right then and there by the Foreman/employee.
• All problems highlighted by the audit that cannot be resolved by the Foreman must be forwarded to the necessary departments so that the problems can be addressed in a timely manner.
• Foreman responsible to ensure that operators in all work stations have the necessary tools and equipment to do the job and that everything is located in it’s proper location at the end of each shift and that the system is being followed.
• Operator responsible to ensure that all parts and cartsare in their proper position at the station and within thesquares provided.
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Roles of Employees
• Task completion of 5s activities
• Sustaining 5s standards
• Generating ideas for improving their work areas related to 5s
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Roles of Supervisor
• Accountable for 5s deployment in their areas
• Provide guidance and direction
• Reporting
• Holding Employees accountable
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Roles of 5s TPS Department & Area Support teams
• Provides technical guidance
• Prepare project plan
• Manage implementation plan
• Coordinates 5s activities
• Provides 5s training
• Provide guidance and support to areas
• 5s process experts
• Red Tag process
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Management
• 5s Communications
• Strategy
• Visibility
• Hold all other groups accountable
• Develop & Educate Employees on Policies
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Summary: Elements of 5s
• Sort – Housekeeping
• Set in Order - Workplace Organization
• Shine – Cleanup
• Standardize - Keep Cleanliness
• Sustain - Discipline
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Welcome“A man who dares to WASTE
one hour of time has not
discovered the value of life”.
Charles Darwin
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Module 2: DISCOVERING MUDA
The First Step To Raising Efficiency
TPS
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Agenda - Goals
• TPS Terms used in this Module
• Quick review of the TPS Management Philosophy regarding Muda.
• Introduction to the types of Waste.
• Introduction to the types of Muda.
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Toyota Terms
Non-Value (waste): Any activity that does not add market form or
function or is not necessary.
Value Added: Any activity that increases the market form or
function of the
product or service.
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
The 3 Wastes
Muda: Waste of Non-value Added
Mura: Waste of Unevenness
Muri: Waste of overburdening people or equipment
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]*value is defined by the customer*
Waste is “anything other than the minimum amount of equipment, materials, parts, space, and worker’s time, which are absolutely essential to add *value to the product.”
— Shoichiro ToyodaPresident, Toyota
WASTE ?
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Lean Thinking = Eliminating Waste
Typically 95% of all lead time is non-value-added!
•Non-Value Added
▪ Defects
▪ Overproduction
▪ Waiting
▪ Non or Underutilized People
▪ Transportation
▪ Inventory (Excess)
▪ Motion (Excess)
▪ Extra Processing
Value Added
Eliminating/Reducing
“Non-Value Added” (Waste)Maximizing
”Value Added”
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
TPS Management Philosophies
Reducing waste is essential in the TPS system
Reducing waste in manufacturing and business processes means eliminating anything that serves only to increase the cost of doing business.
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Muda Exists Everywhere
A. Muda: any unnecessary motion in operation
B. Incidental Work: non-value adding, but necessary under present work condition
C. Net Work Achieved: value-adding operations
Muda
Operator’s
Motions
[A]
[B]
[C]Net work
Non Value-Adding Work
Work
5W2H
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Objective: To demonstrate the difference between Value Added work
and Incidental Work
Tool: A Torque wrench is used to secure lug nuts on the front wheel of a Rock Truck.
Procedure: a. Hoist tire into position.
b. Align tire onto hub
c. Push tire onto the studs
d. Pick correct size/quantity nuts from bin on workbench
e. Apply anti seize to bolts
f. Start nuts onto lugs (finger tight)
g. Apply Torque to Nuts
EXAMPLE
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
EXAMPLE Objective: To demonstrate the difference between Value Added work
and Incidental Work
Tool: A Torque wrench is used to secure lug nuts on the front wheel of a Rock Truck.
Procedure:
e. Apply anti-seize to nuts
f. Start nuts in truck (finger tight)
g. Apply Torque to Bolts
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
The 8 Wastes
Scrap / ReworkInventory
OVER PRODUCTION
Motion
Under Utilized People
Waiting(Manpower, Material, Machine)
Transportation
Processing
LEAN
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Muda of Overproduction
• Too Much - Too Soon
• Excess inventory
• Extra material handling equipment
• Extra manpower
• Interest money
• Space
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©David Devoe [email protected]
Muda of Motion
• Movement of hands, feet, and eyes are all considered in Muda of motion.
• Very small improvements provide significant benefits.
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Muda of Waiting
• Waiting on a machine (scale) to complete a cycle
• Waiting on materials from preceding process (Quarry)
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Muda of Conveyance
• Transporting further than necessary or temporarily locating, re-stacking, and moving parts is considered MUDA.
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Muda of Processing
• Muda in Processing is found when a conveyor, screen, or machine is not operating at peak efficiency. Delays in the function of a process is considered waste.
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Muda of Repair
• Repair or Rework of defective parts
• Equipment
– Machines
– Tools
– Facilities
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Muda of Inventory
• Excess Work in Progress (WIP)
– In Process
– In between Processes
• Excess Purchased Parts
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Muda of Under Utilized People
TPS
TOOL BOX
LEAN
• Not learning from each other; not
sharing “Best Practices”
• Not asking for ideas
• Not enough cross-training
• Lack of involvement/participation
by team members
• Not knowing potential,
skills & talents that
others have.
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Understanding the Root Causes of Waste
The Simple Toyota approach:
1. Go and see
2. Analyze the situation
3. Use one piece flow and problem alerts
(Andon) to surface the problems
4. Ask “Why” 5 times”
5. Implement Counter measures
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Review
• What are the three types of waste?
• Name three types of Muda.
• What action(s) can you take in your department to identify Muda?
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
If everyone is moving forward together, then success takes
care of itself.
WelcomeHenry Ford
Coming together is a beginning;
keeping together is progress;
working together is success.
Thinking is the hardest work there is, which is probably the reason
why so few engage in it.
You can't build a reputation on
what you are going to do.
Any colour
- so long as it's
black.
Don’t find FAULT, find a remedy
Even a mistake may turn out to be the one thing
necessary to a worthwhile achievement.
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Standard Work
Jidoka•Built-in quality
•Poka yoke
•5 Why
•Harmony of
man & machine
Operational Excellence
• Best Cost, Quality, Delivery
• Empowered employees
• Customer focused culture
Just In
Time•Takt Time
•One-piece Flow
•Downstream Pull
Kaizen
Heijunka•Averaged daily volume & mix
•Smooth production schedule
5S
Visual Controls
Kanban
3PSMED
TPM
The House Toyota Built
Module 4: KAIZEN
Kaizen
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Agenda - Goals
• TPS Terms used in this Module
• Kaizen Meaning
• Introduce goal of Kaizen
• Discuss purpose of Kaizen
• Discuss elements of Kaizen
programs
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Kaizen: Japanese for “change for the better” or
“improvement” the English translation is
“continuous improvement” or “continual
improvement”
Improvement: As a part of a successful Kaizen strategy,
"improvement" goes beyond the dictionary
definition of the word.
Toyota Terms
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Kaizen Meaning
Kaizen is a daily activity whose purpose goes beyond
improvement. It is also a process that when done
correctly Humanizes the worplace, eliminates hard work
(both mental and physical), teaches people how to do
rapid experiments using the scientific method, and how
to learn to see and eliminate waste in business
p r o c e s s e s .
The only way to truly understand the intent meaning and
power of Kaizen is through direct participation
many, many times
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Kaizen
• The goal of Kaizen is incremental
Improvement activities.
• Activities focus on:
• Improving quality
• Refining process
• Eliminating waste
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Purpose of Kaizen
• Eliminate waste
• Involve employees in problem solving
• Apply immediate action to address small
improvement opportunities
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Elements of Kaizen
• Types of Kaizen
– Process improvements
– Equipment improvements
• Key Principles for improvements:
– Elimination
– Combination
– Rearrangement
– Simplification
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Can we
-stop it ?
-eliminate it?
etc.
Make the purpose
of the operation
clear.
Can we
-gather them?
-join them?
-do at the same
time? etc.
-Replace the order
-Change the
methods
-Exchange
-Reverse
-Change process
sequence etc.
Try to change the
methods.
4 Principals of Kaizen
Eliminate Combine Rearrange Simplify
Please apply these principles and practice KAIZEN.
-Reduction
-Easy to see
-Use tools
-Easy to take out and
put in etc.
Jobs can be
performed without
much thought, staring
and skill.
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Eliminate Combine
Rearrange
Simplify
Conveyor Guide
Wrench
Joint 2 different
sizes of wrench
Hose Brush
Glue
Brush
Use both
hands
CrampBolt tightening
PressStopperJig
Felt pen
Omit an operation
Omit holding
It doesn’t
need skill or
knack.
Joint
Examples of Kaizen
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Forcing Work vs. Raising Efficiency through Kaizen
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Action Based on Kaizen Needs
• Know the problem through firsthand observation – “Go See” for yourself
• Define the Kaizen purpose or goal
• Set a proper target for the
improvement
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Setting Kaizen Goals / Targets
Challenge what you must do – rather
than what you can do
If a repair will take time
Do Kaizen for a quick repair
Do Kaizen for no defects
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Involving Others
• Involve actual operators in Kaizen
• Operators have better hands-on
knowledge
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©David Devoe [email protected]
Root Cause Analysis
Ask “Why” 5 times or perform
Fault Tree Analysis to get to the root cause before trying to solve the problem or make improvements
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Take Immediate Action
• Make a quick Kaizen instead of a slow
ingenious improvement
• Just do it – even if you’re not sure it’s the
best change
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
MUDA Kaizen before Equipment Kaizen
• Equipment Kaizen costs money
• Always do Process Kaizen before
Equipment Kaizen
• Performing Equipment Kaizen after
Process Kaizen is more
economical
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
When a countermeasure is decided, always
check and considerations before
Implementing
Before Implementation of Kaizen
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
What is a Kaizen Improvement Event?
• A cross functional group of people who study a process, identify all possible types of waste, then make changes to eliminate as much waste as possible.
• It is the engine that powers radical change and Continuous Incremental Improvement.
Jishuken
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
What is Jishuken?
>I or Me,
>Myself
Ji Shu
Ken
自 主 研
>Self Motivated,
>Take Ownership,
>Autonomously
Toyota Production System Jishu Kenkyuu Kai
of
Jishuken
>Study & Learn
>Research & Develop
>Enhance knowledge and
skill
TPS
Direct
Translation
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Project Charter – (Jishuken Event)
Project Charter Defines:
• Purpose
• Scope
• Business objectives for Teams
Project Charter Includes:
• Theme Leader
• Host Support (P I C (person-in-charge)
• Team members
• Project Summary
• Financials (KPIs)
• VSM (I & F Charts)
…
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
SAMPLE – Charter
• Reduce Product Cost (Internal)
• Shorten Product Lead Times (VSM)
• Reduced Wait/Down Time (Flow)
• Reduce Defects, Scrap, & Rework (Waste)
• Improve Operational Equipment Efficiency (OEE)
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Total Productive Maintenance
TPM is a maintenance philosophy
designed to integrate equipment
maintenance into the manufacturing
process.
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
Total Productive Maintenance
The goal of any TPM program is to eliminate
losses tied to equipment maintenance or, in
other words, keep equipment producing only
good product, as fast as possible with no
unplanned downtime.
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
▪ Shorter lead time
▪ Less material waste
▪ Fewer defects
▪ Higher productivity
▪ Greater flexibility
Benefits of Quick Changeover SMED
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©David Devoe [email protected]
TPM’s Two Major Principles:
Eliminate Equipment Related Waste
Share Responsibility for Equipment
Reliability
Total Productive Maintenance
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Downtime Losses
– Equipment breakdowns
– Setup and adjustment
Speed Losses
- Idling and minor stoppages
- Reduced operating speed
Defect Losses
- Process defects
- Reduced yield
Equipment Related Waste
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
• Operator training
• Equipment improvement
• Preventive maintenance
• Predictive maintenance
• Major repairs/rebuilds
• Record keeping
• Cleaning
• Lubrication
• Inspection
• Adjustment
• Minor repairs
• Record keeping
Maintenance Operators
Maintenance Task Responsibility Matrix
Establish Shared Responsibility
Make it easy!
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
QC Circle
A Quality Control circle is a small group of workers (6-
10 persons) from the same work unit who meet
regularly to identify, select and analyst work-related
problems. The group then put forwards suggested
solutions to the Management for consideration and
decision.
Subsequently, they implement the decisions of the
Management..
©David Devoe ®Lean for 6S.com
©David Devoe [email protected]
©David Devoe ®Lean for 6S.com
TPS Training ModulesMod Intro to TPS
(Employee & Salary)
Mod 1 5S / 5S Red Tag
Mod 2 Muda (8 Wastes)
Mod 3 Standardized Work
Mod 4 Kaizen
(Continuous Improvement)
Mod 5 Jidoka
Mod 6 Just-In-Time
Mod 7 TPS Applications
Mod 8 Nut & Bolt TPS
Assimilation Exercise
TPS Training
Schedules
Day & Aft.
Shift
TPS Training Pie Chart
showing percentage of
Employees Trained
2006 = 268
2007 = 156
TOTAL= 424
Master
Schedule
Management
Committee
training
dates
Toyota Production System Basic Training Activities 2006/2007