Date post: | 15-Apr-2017 |
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Building a Brand MovementLessons from the United States Digital Service
DAVID KAUFMAN // U.S. DIGITAL SERVICE // SEPTEMBER 2016
Build a tradition of public service in Silicon Valley that encourages top technologists to serve their country through time-limited tours of duty.
The Movement
A movement requires: 1 Communicating a mission-focused narrative2 Authenticity in voice
LESSONS FROM USDS
Mission Focused Narrative
“Why” Before “What”
Why
How
What buy a flight to San Francisco. We offer beverage service and early boarding for only $15.
“Why” Before “What”
Why
How
What
We believe the status-quo isn’t good enough. We believe flying can actually be good again.
Our planes are brand new, our service is top-notch, and our innovative amenities are re-inventing air-travel.
Ready to buy a flight to san Francisco?
In Practice
Your skills can help students trying to go to college, single mothers trying to get health care, and Veterans coming home from battle. Ready for your tour of duty?
Your code.Your design. Your country.
Join the U.S. Digital Service
Join the U.S. Digital Service today. The United States government has a shortage of technical talent, and we’re hiring engineers, designers, and product managers to fill this gap and work on a variety of interesting projects.
Apply now.
Authenticity in voice
Authenticity in voice
Find your voice
patriotic
humanclever
straightforward
inspiring
clearserious
analytical educational
clearapproachable
Find your voice
patriotic
humanclever
straightforward
inspiring
clearserious
analytical educational
clear approachable
A recent transplant from San Francisco who moved to D.C. because of a patriotic calling. She dresses a little bit differently than the rest of the city, and while she’s settling in, she feels a little lost in her new industry.
New lookNew URL
Same mission
Visit usds.gov, now with 100% more
USA.
Find your voice
Boring Sentence Not Like This Or This… Write Like This
visit usds.gov, our new website
Our new online home—usds.gov—
outlines how our best practices in
agile development and procurement are changing the
culture inside EOP
visit usds.gov, the best damn thing you’ll see
all day
Summary
A movement requires: 1 Communicating a mission-focused narrative2 Authenticity in voice
LESSONS FROM USDS
“No problem of human destiny is beyond human beings”
- JFK
Thank [email protected]