DISCOVER THE WORLD OF

PRICELESS POSSIBILITIES AT

MASTERCARD

Vinciane Verbiest, SVP Global Organizational Development & Chief of Staff of CHROMay 18, 2016

"I've learned that people will forget what you said, people will forget what

you did, but people will never forget how you made them feel.”

~Maya Angelou

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Creating a Company that is Most Valued by Employees

Who are We?11,555People

In

65Countries

Representing

93 Countries of

Citizenship

Speaking

54 Languages

40%Millennial

39% Female

as of March 31, 2016

WHO ARE WE?

DIGITAL INNOVATION

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EVOLUTION OF HR

We are moving

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CONSUMER-DRIVEN HR @ MASTERCARD

WHYMasterCard is in the business of “Connecting People to

Priceless Possibilities” to provide “experiences” to

people; Employer Brand promise aligns to this

HOWBy being Consumer-Driven HR @MasterCard. Through

the Global HR objectives we will deliver our employee

promises and employee experiences.

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WHY: @ MASTERCARD, THE POSSIBILITIES ARE PRICELESSForce for good: A company that creates innovative products and experiences that

enable financial inclusion and sustainability

Globality: A true global company where everyone has a role to play across our 210

countries & territories

Creative and innovative culture: A company that encourages creative thinking and

experiences

Modern culture: A company that supports and connects diversity of thoughts,

experiences and ethnicity

The Whole You: A company that helps you grow as a person as well as a professional

Career development: A company that encourages diverse experiences and

development of skills across departments

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FORCE FOR GOOD

1010

GLOBAL & MODERN CULTURE

1111

CREATIVE CULTURE

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INNOVATIVE

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THE WHOLE YOU – PROMOTING WORK/LIFE INTEGRATION

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CAREER DEVELOPMENT

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HOW ALIGNING THE CONSUMER AND

EMPLOYER BRAND POSITIONING

COMES TO LIFE

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Observing & Celebrating

Priceless Moments

(For Consumers)

Creating & Enabling

Priceless Experiences

(For all Stakeholders

including Employees)

The Evolution Of Our

Brand Positioning

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HOW: CONNECTING YOU TO PRICELESS POSSIBILITIES

Transform our Company for the Future

Cultivate a valued culture of community, openness and

inclusion

Help managers and leaders create meaningful

development experiences

Empower and inspire managers and employees to make the most of what MasterCard has to offer

Understand diverse needs

Focus on what matters

UncomplicatedBring a human

touchInstill trust

Empower and Inspire

Unlock the full potential of our employees through

improved ways of working

Deliver World Class HRCreate a company that is

Most Valued to Work For

Global HR Objectives

Employee Promise

Experience Principles to be Consumer-Driven HR@MasterCard

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