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| Date post: | 15-Dec-2014 |
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Technology |
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The Next Re-Generation
Making IT so
Stephen DodsonNational Director – DC10plus Network &Independent Adviser to UK Government - Digital Inclusion
Follow us :http://twitter.com/dc10plusnetwork
It is neither morally acceptable nor economically sustainable to leave millions of people behind, unable to use Information and Communications Technologies to their advantage,"
"In today's society, access to information by all citizens is a right as well as a condition for prosperity.
Viviane Reding, EU Commissioner for Information Society and Media. 30/11/07
A Quick Recap.....
11% don't have a mobile phone
27% don't yet have a digital TV, and 26% of those who do, have non-interactive forms of Digital Terrestrial TV
33% of UK households don't have a home computer
39% of adults in the UK don't use the internet
23% of children have never accessed the internet from home and 29% lack such access
47% - “do not want to, do not need to or have no interest”
The DC10plus collaboration grew out of the UK Governments Digital Challenge competition 2008 -2010The network links urban and rural authorities and their partners.
DC10plus Founder Members:
• Birmingham & Shropshire
• Bristol• Ealing• Hull• Manchester• Milton Keynes• Norfolk• Nottingham• Stratford-upon-Avon• Sunderland- The DC
Winners !
• Now 2,000 Members
QuickTime™ and aTIFF (Uncompressed) decompressor
are needed to see this picture.
For more information www.dc10plus.net
Digital Inclusion is championing a forward looking, citizen focused agenda for Inclusive ICT.
EducationJobsHealthcareCivic ParticipationCarbon Reduction
Five core work-themes:
•Capacity Building•Next Generation Connectivity•Worklessness•GreenICT•Digital Switchover & Convergence•Independent Living
Making Key Connections & Influencing Policy
•HOME ACCESS INITIATIVE – DCSF/BECTA• National Roll-Out
•TOTAL PLACE – CLG
•CHANNEL STRATEGY – Cabinet Office
•DIGITAL BRITAIN • Digital Participation Consortium• Digital Inclusion Task Force• Next Generation Access
•PROMOTES & SUPPORTS
• Digital Advisers through the RIEPS
• www.solutions4inclusion.com
• Digital Inclusion Mapping
• Local Authority Innovation
• UKonline Centres and MyGuide
The drivers for new approaches to digital inclusion
Economic Opportunity
Social Inclusion
Service Delivery
Environmental Opportunity
Service Delivery
‘Citizen centric’
• ensuring that public services are centred on the needs and experiences of citizens
• encouraging integration and responsiveness to the diverse needs of citizens - to be achieved through cross sector collaboration.
‘Transformational Government’ - Varney
"The growing use of information technology is an important factor in people’s rising aspirations – and these aspirations don’t get left behind when they use public services.”
Prime Minister, Rt Hon Gordon Brown MP
“Teamwork and technology make your car paperwork less taxing……”
• “IN ITALY, legend has it, one has to take a day off work to pay one’s gas bill. Anyone who has ever gone through the rigmarole of queuing in a British post office to pay car tax and have a pile of forms ritually stamped in triplicate may sympathise”
• 36 million drivers in Britain make 43 million car-tax transactions each year,
• MOT status, insurance status and tax relief eligibility of each applicant before authorising a new tax disc.
• 100 IBM and DVLA staff worked on the project in the DVLA’s Swansea offices for 18 months, and the website was launched in 2004 — on time and under budget.
POST OFFICE
How much ? How much ?
£38Million£38Million
Economic opportunity
Benefits of €35-85bn over five years could be generated if society would be made more inclusive, websites more accessible and broadband internet made available to all EU citizens.
£130 billion+ of UK business conducted over the Internet (2006)7 out of 10 businesses communicate with customers via their website17 million adults manage their finances online50%+ of online 16-24 year olds use social networks18 million Facebook accounts20.4 million UK homes have digital TVBritons send 1billion text messages every week
“..worklessness is a challenging agenda; this is particularly true in today's economic climate. As we face the realities posed by this climate it will be increasingly important for public services to deliver for those most in need of support.” Communities Minister Sadiq Khan at Inclusion's Local Works Convention on 17 November 2008
Economic Opportunity
Homeshoring - Delivers customer services work from home or from a community contact centre. It responds to changing demands of the sector and improved technology. No one size fits all, clients, contractors, communities have differing requirements
Slivers of time - creates a local ultra-flexible jobs market place that links buyers and sellers of ‘spare hours’ - like an e-bay for employment. Unlocks economic potential by brining people with limited or irregular availability into the workforce.Increases efficiency by better equipping employers to meet changing staffing needs and peaks in demand.
Aston Pride - Computers in the home
Families Learning & Working
A lone mother of two who is fluent in English, Somali, Dutch and Swahili has begun working from home as an online interpreter
“I deal with between ten and 20 calls a day and work for a variety of organisations – from local authorities and job centres to immigration offices, the police and doctors’ surgeries. I also work in the evenings for companies in the USA and Australia.”
Designed to improve children’s education prospects and to help adults enhance skills and employability
Social Inclusion - falling through the net
An estimated 22% of the population (11.3M) people are socially excluded
They suffer three or more disadvantages such as:
• Unemployment• Living in workless households• No qualifications• Social housing• Overcrowded• Poor mental health• Poor health• Living alone• Lacking consumer durables or enduring financial stress.
HOW MUCH !! - £57.7Billion a Year
Social Inclusion through Independent Living
STREAM
Hull City Council - community care service for over 65’s available through Internet Protocol Television (IPTV)
Interactive broadband TV access to telehealth and telecare services
Information about local services and communication tools - facility for booking services and email
Free broadband enabled set-top box - access to free to view digital channels and video rich public services, on demand.
Environmental Opportunity
Examines the relationship between ICT and Sustainability.
Complex Challenges - making IT, Using IT & Applying IT
Move to more efficient systems, less reliant on hard-wired solutions
Identifies areas of potential improvement benefiting the people and the planet
Work, Travel, Shopping & Meeting
Forum for the FutureMarch 2007
“In the long run, technology needs to be the central element of response strategies to climate change”. Intellect. (High Tech, Low Carbon, 2008)
“We aim to support local people, using media as a tool, to develop sustainable (balancing environmental, social and economic factors) campaigns, projects and initiatives within the local community”. Through: Neighbourhood Carbon Makover & DEHEMS
•DEHEMS
Digital environment – Bristol a Carbon Makover
It really isn’t about the technology, it is about effective and collaborative
partnership
Private Sector
Voluntary & Community Sector
Social EnterpriseCitizen need & Citizen need & Consumer DemandConsumer Demand
• Housing providers
• Local authorities
• Health services
• Education• RIEP’s• GO’s• RDA’s
• Shared understanding and intelligent application of technology
• Grass roots collaboration & social innovation
• How to embed sustainability, innovation & environmental issues
• Increased capacity building across sectors
• More effective and efficient use of shared resources
This approach gives you.....
A shared vision for radical change
The Four C’s
CC
onnectivity
apability
ontentC
Building the next re-generation society.
advanced e-infrastructures (connectivity)
creativity and innovation (content)
social networking (capability)
new business models (cost)
Connected City – Connected People
• East Manchester experience
• evidence that 60%+ of households no longer have landlines
• micro-credit loans by Credit Union
• 5,000 households with kit, connectivity and training
• wireless broadband (not for profit)
• community based helpline/helpdesk
• Impacts
• increased social contact and networking
• increased take up of training
• increasing interest in entrepreneurship
• increasing aspirations
Next regeneration through digital inclusion.
CommunitiesBuildingCapacity
DigitalSwitchover & Convergence
Flexible Working &Worklessness
Next GenConnectivity
IndependentLiving
Digital Environment
• A fully interconnected community • Greater choice of service and how
those services are delivered
• 24/7 service response
• Learning and creative individuals and communities
• Active civic engagement and good governance
• A cleaner, greener, safer environment
A Connected community means transformed lives and a transformed City
