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Confidential and Proprietary to Freightliner LLC. © Freightliner LLC. All rights reserved. Detroit Diesel Standard Template.ppt
DDC NVH Troubleshooting GuideLevel 1: Basic troubleshooting support for technicians in the service outlets by
using the DDC NVH Troubleshooting Guide
August 2006
MBE Engineering:
Team Juretzka
Peter Verhees
Johanna Stumpf
Detroit Diesel Standard Template.ppt 2Confidential and Proprietary to Freightliner LLC. © Freightliner LLC. All rights reserved.
For who?– Technicians at the service centers use this guide to
troubleshoot basic NVH complaints.
Why?– Basic troubleshooting complaints in the field can be
solved by the dealers using this guide.
– Ensure that preliminary inspection is done on sources like: fan, tires, engine mounts, etc…
– Support the technician with trouble shooting tips for vibration issues.
When will PSM get involved in the trouble shooting process?– After dealers were not able to solve the problem
themselves. From the start they are in permanently contact with the service center.
– Problem is complex, further investigation required
DDC NVH Troubleshooting GuideLevel 1: Basic troubleshooting support for technicians in the service outlets by using the DDC NVH Trouble Shooting Guide
Detroit Diesel Standard Template.ppt 3Confidential and Proprietary to Freightliner LLC. © Freightliner LLC. All rights reserved.
DDC NVH Troubleshooting Guide Level 1: Basic troubleshooting support for technicians in the service outlets by using the DDC NVH Trouble Shooting Guide
How to use this guide?– Short impression of using the guide
DDCTS_3_1_5.exe
Detroit Diesel Standard Template.ppt 4Confidential and Proprietary to Freightliner LLC. © Freightliner LLC. All rights reserved.
Advantages– Preliminary inspection is done, detailed investigation can be started directly
– Visualized step-by-step introduction
– User friendly
– No extra measurement equipment required (EVA-handheld is obligatory at every Freightliner service center or you can use your ETAS handheld)
Where can I find this?
– Guide will be available at DDC and FLC service web pages
DDC NVH Troubleshooting Guide Level 1: Basic troubleshooting support for technicians in the service outlets by using the DDC NVH Trouble Shooting Guide
Confidential and Proprietary to Freightliner LLC. © Freightliner LLC. All rights reserved. Detroit Diesel Standard Template.ppt