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Dealer Behaviour

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    BRUSHMAN

    PRESENTED BY:

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    INTRODUCTION

    The purpose of this paper is to examine the impact of an

    unanticipated event (insider trading) on the dealer

    behaviour and market quality.

    Our main tests centre on the reaction of dealers to

    unanticipated information events through their inventory

    control, and how they incorporate that information into

    their quote setting behaviour.

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    The notion that dealers actively adjust their inventory

    control strategies to avoid higher inventory risks can be

    developed further by examining their activities in the

    inter-dealer market.

    Inter-dealer trading is an important aspect of the LSE

    (representing about one-quarter of total turnover)

    however, relatively little is known about why dealersparticipate in this market.

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    DESIGN OF THE STUDY

    The study is undertaken to know the dealer expectations

    while selling a product and to understand how the

    company is different in marketing its product.

    It is vital for any organization in todays competitive

    environment to understand the perception of their

    dealers by which the company can make the necessary

    changes according to the dealers expectation and

    customers requirements

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    Objective of the Study:

    To find out the dealers attitude while pushing a product.

    To know the dealers expectation while taking a dealership ofa particular brand

    To know the dealers opinion about the price of BrushmanIndia in general.

    To know the dealer perception towards Brushman (India)Ltd. in Punjab.

    To know the position of Brushman (India) Ltd. against other

    leading Brushman India competitors. To list out the factors that influences the dealers while taking

    dealership.

    To give proper idea for improving the marketing of BrushmanIndia.

    To evaluate behavior of dealers while pushing a particularproduct.

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    RESEARCH METHODOLOGY

    Type of research: Descriptive researchby survey method

    Sampling Method: Non probability (Convenient).

    Sample Unit:

    Brushman India Dealers

    Sample size: 100 dealers.

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    Limitations of the study

    The study was limited compared to the totalpopulation of Punjab cities.

    The study was conducted with the basic assumptionthat the information given

    by the respondent is factual and represents theirtrue feeling.

    The major limitation was data availability. Thecompany did not disclose some of the data

    The study was limited to small number of samplesize i.e. 100 units.

    The time to complete the study was also one of themajor limitations.

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    INDIAN COSMETIC

    INDUSTRY

    Indian cosmetic market is not only expanding, but also

    becoming more sophisticated and complex due to the

    influence of western culture on population.

    Media has played a very crucial role in the industrys

    growth by presenting cosmetic products as an

    unavoidable need through all existing means of

    communication.

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    Indian Cosmetic Sector Analysis (2009-2012) focuses

    on the growing marketplace for cosmetics industry at the

    domestic level and analyzes the current market trends

    along with the future growth prospects of the industry.

    It contains detail consumer behavior analysis and future

    market potential of various segments, thereby, helping

    clients in identifying factors critical to their successful

    market penetration.

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    PROFILE OF THE

    ORGANISATION

    Brushman (India) Limited, one of the leading

    manufacturers of paintbrushes, is the only listed

    company in the country in its category.

    The company prides itself for being the manufacturer of

    the largest variety of branded paintbrushes in India.

    The company has the most sound distribution network,unmatched by any other product in the category

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    "INTERNATIONAL DIAMOND STAR OF QUALITY" in

    1996, followed by the "EXCELLENCE AWARD"

    conferred by the Institute of Economic Studies (India) for

    maintaining the highest quality standards.

    The company diversified its operations in 1996 and

    entered into a distribution agreement with Denman

    International Ltd., U.K., for distributing the Denmanrange of hair care products in India, Sri Lanka and

    Nepal.

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    CORPORATE VISION

    To Become The Largest, Most Respected And Widely

    Recognized Distribution House In India catering to the

    professional and retail market for hiarcare, beauty,

    cosmetic & Lifestyle Products

    To retain the Leadership status in the Paint Brush

    industry in India and set a quality benchmark for the

    industry.

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    CORPORATE PRIORITIES

    To develop a High-Performing, Diverse Organization.

    To have all structures in place to ensure that the

    Organization is System driven.

    To continuously improve our product quality and product

    offerings as defined by the consumer.

    To expand and further strengthen our distribution network.

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    PRODUCTS

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    ANALYSIS OF

    DATA

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    The respondents experience in

    this field

    Sl. No. Years No of Respondents Percentage

    1 0-10 45 45

    2 11-20 50 50

    3 21-30 03 03

    4 Above 30 years 02 02

    eason or ar ng osme c

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    eason or ar ng osme cShop

    Sl. No. Reason No of Respondents Percentage

    1 High profit 45 26

    2 Family business 30 17

    3 High demand 80 46

    4 Others 20 11

    1

    26%

    2

    17%

    3

    46%

    4

    11%

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    Dealers Opinion about Price of

    Brushman India

    Sl. No. Opinion No of Respondents Percentage

    1 Low 01 01

    2 Average 84 84

    3 High 14 14

    4 Very High 01 01

    1

    84

    14

    10

    10

    20

    3040

    50

    60

    70

    80

    90

    1 2 3 4

    Opinion

    Resp

    ondents

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    Dealers Expectation

    Sl. No. Expectation No of Respondents Percentage

    1 Good Margin 100 36

    2 High Demand 60 21

    3 Good Supply 90 32

    4 Long credit period 05 02

    5 Quality 25 09

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    Reason for Pushing a Particular

    Brand

    Sl. No. Reason No of Respondents Percentage

    1 High Commission 95 33

    2 High Demand 11 04

    3 Engineers Preference 09 03

    4 Availability 85 29

    5 Quality 90 31

    1

    33%

    2

    4%3

    3%4

    29%

    5

    31%

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    Period of Dealership

    Sl. No. Years No of respondents Percentage

    1 0-10 65 65

    2 11-20 30 30

    3 Above20 05 05

    1

    65%

    2

    30%

    3

    5%

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    Difficulties they Face From the

    Company

    Sl. No. Difficulties No Of Respondents Percentage

    1 Representation 50 55

    2 Delay In Supply 20 22

    3 High Cost 05 06

    4 Difference In Quality 10 11

    5 Other 05 06

    50

    20

    5

    10

    5

    0

    10

    20

    30

    40

    50

    60

    1 2 3 4 5

    Difficulties

    Respond

    ents

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    Rating of Brushman (India) Ltd.

    Parameter

    Particulars

    Good Average Poor

    Creativity 55 25 20

    Customization 85 15 0

    Timely Delivery 90 10 0

    Payment Terms 95 05 0After sales service 65 25 10

    55

    8590

    95

    65

    25

    1510

    5

    2520

    0 0 0

    10

    0

    10

    20

    30

    40

    5060

    70

    80

    90

    10 0

    1 2 3 4 5

    Particulars

    Paramet

    ers

    Good Average poor

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    Quality of Brushman (India) Ltd.

    Sl. No. Quality No of respondents Percentage

    1 Poor 15 15

    2 Average 50 50

    3 Good 25 25

    4 Excellent 05 05

    1

    16%

    2

    53%

    3

    26%

    4

    5%

    ua y o eren rus man

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    ua y o eren rus manIndia

    Parameter

    Brushman India

    Good Average Poor

    Femine Plus 65 35 0

    Silvies 55 40 05

    Harri Hyper 35 60 05

    Empire Store 30 60 10

    Grace 70 30 00

    65

    55

    3530

    70

    3540

    60 60

    30

    05 5

    10

    00

    10

    20

    30

    40

    50

    60

    70

    80

    Asian Paints Good lass

    Nerolac

    Berger Paints Surfa Coats ICI Paints

    Paint

    Parameter

    Good Average Poor

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    Brushman (India) Ltd. Sales Percentage

    from the Total Turnover of the Shop

    Sl. No. Percentage No of respondents

    1 0-05 05

    2 06-10 05

    3 11-15 10

    4 16-20 20

    5 Above21 60

    T t l T O f th Sh

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    Total Turn Over of the Shop

    Sl. No. Rupees (lakhes) No of respondents Percentage

    1 01-20 03 03

    2 21-40 07 07

    3 41-60 10 10

    4 61-80 50 50

    5 81-100 10 10

    6 Above 100 20 20

    37

    10

    50

    10

    20

    0

    10

    20

    30

    40

    50

    60

    1 2 3 4 5 6

    Rs

    Respondents

    Comparison of Total Turnover and

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    Comparison of Total Turnover and

    Brushman (India) Ltd. Share of Sales

    Brushman

    (India) Ltd. share

    Rupees (lakhes)

    0 - 5 6 - 10 11 - 15 16 - 20 Above21

    1-20 0 0 0 0 0

    21-40 0 0 0 0 0

    41-60 0 0 0 06 20

    61-80 01 05 02 10 26

    81-100 0 0 0 0 10Above 100 04 0 08 04 04

    0 0 01

    0

    4

    0 0

    5

    0 00 0 0

    2

    0

    8

    0 0

    6

    10

    0

    4

    0 0

    20

    26

    10

    4

    00

    5

    10

    15

    20

    25

    30

    1 2 3 4 5 6

    Rs

    Surfacoa

    ts

    share

    0-5% 6-10% 11-15% 16-20% >20%

    eason or e ng ar cu ar

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    eason or e ng ar cu ar Brand

    Sl. No. Reason No of respondents Percentage

    1 Availability 10 10

    2 High Profit 15 15

    3 High Demand 40 40

    4 Good Margin 25 25

    5 Quality 10 10

    1

    10%2

    15%

    3

    40%

    4

    25%

    5

    10%

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    Reason for Recommending a

    Particular Brand

    Sl. No. Reason No of respondents Percentage

    1 Quality 15 15

    2 Profitability 20 20

    3 Supply 15 15

    4 Good Margin 35 35

    5 Service 15 15

    115%

    220%

    315%

    435%

    515%

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    SUGGESTIONS

    Brushman (India) Ltd. (Chandigarh) Limited should organizethe dealers and motivate them to increase the number ofretailers.

    The company should make tie up with some organization to

    see that Brushman (India) Ltd. is used in Brushman Indiaingtheir advertisements like billboards.

    The company has to practice more transparency in itsadministration for example through website.

    Brushman India should take measures to decrease the pricewith same quality.

    Brushman (India) Ltd. should take steps to increase the

    quality of the product with out increasing the price


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