How dealership culture is directly related to profitability Simple things you can do TODAY to create a positive culture What effects a negative culture have on sustained profitability & growth
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October 12 th -14 th , 2014 The Bellagio Hotel, Las Vegas Dealership Culture’s Effects on Profitability Andy Guelcher, General Manager Megan Barto, Marketing Director Ciocca Honda & Ciocca Hyundai Of Lebanon
Transcript
1. October 12th-14th, 2014 The Bellagio Hotel, Las Vegas
Dealership Cultures Effects on Profitability Andy Guelcher, General
Manager Megan Barto, Marketing Director Ciocca Honda & Ciocca
Hyundai Of Lebanon
2. Who Am I? @andyguelcher @skeetle #DSES
3. @andyguelcher @skeetle #DSES
4. IPE GPE @andyguelcher @skeetle #DSES
5. Tweet-Worthy Tip: Any employee can have a great idea its
when their idea is implemented & successful that makes the
biggest impact #DSES @andyguelcher @skeetle #DSES
6. ESI CSI @andyguelcher @skeetle #DSES
7. @andyguelcher @skeetle #DSES Tweet-Worthy Tip: Its Very
Expensive To Be A Bad Listener #DSES
8. @andyguelcher @skeetle #DSES
9. @andyguelcher @skeetle #DSES
10. @andyguelcher @skeetle #DSES
11. @andyguelcher @skeetle #DSES
12. Tweet-Worthy Tip: I would never ask someone to do something
I wouldnt do myself. #DSES @andyguelcher @skeetle #DSES
13. @andyguelcher @skeetle #DSES
14. Negative Culture High Turnover Rates Management By Fear
Work Environment @andyguelcher @skeetle #DSES
15. Tweet-Worthy Tip: Its Very Expensive To Be A Jerk #DSES
@andyguelcher @skeetle #DSES
16. @andyguelcher @skeetle #DSES
17. Right Now Random Cook-Outs Dealership Improvement Meetings
Difference Maker Of The Month @andyguelcher @skeetle #DSES Themed
Dress Down Days
18. @andyguelcher @skeetle #DSES
19. October 12th-14th, 2014 The Bellagio Hotel, Las Vegas Thank
You! Please take a moment to rate my presentation in the DSES
mobile app! Andy Guelcher - @andyguelcher Megan Barto - @skeetle
Ciocca Honda & Ciocca Hyundai of Lebanon
[email protected][email protected]