Quarterly Meeting
December 6, 2012New York, NY
Opening
Ceril Shagrin, CRE Chair
Steering Committee
Richard Zackon, Facilitator
Treasurer Report
Michael Nathanson
News from Measurement Science
Paul Donator
Where’s it at with Pat
Pat McDonough, Nielsen
7
Copyright © 2012 Nielsen. Confidential and proprietary.
What are we working on?
• Cord Cutting/Cord Never?
• Changes in viewing to traditional TV
• New Technology/New Content Delivery
8
Copyright © 2012 Nielsen. Confidential and proprietary.
Recommended First Step for Redefining TV Households
From: To:
• Initial step for new definition: will require an operable TV set connected to broadband
• Implications of this change are:(1) broadening TV universe estimate definition (2) Expanding TV site measurement in existing TV homes
9
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
More households are giving up their television sets
111,
400
114,
900
114,
200
2,010 1,2705,010
2007 2010 2013
TV HHs "Zero TV" HHs
2.5x
More likely to be:
Younger (
10
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
“Zero” TV homes tend to be younger with almost half under the age of 35
4.4
15.518.1
20.818.4
22.923.8 24.1
17.615.8
12.2
6.4
Under 25 25-34 35-44 45-54 55-64 65+
TV Homes Non-TV Homes
As of September 2, 2012
Source: Custom Survey of Zero TV Households
11
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Most Non-TV Homes Have At Least 1 TV SetNon-TV Homes, TV Sets (% of Homes)
Chart1
None
1
2
3
4+
TV Homes
26.5
44.8
17.3
8
3.4
Sheet1
TV HomesNon-TV Homes
None26.539.8
144.829
217.313.7
3811
4+3.45
64.41.5
12
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Economy main reason for the existence of “Zero” TV homes with only 1-in-5 considering getting one
23.230.6
18.8 22.630.8
36.8
8.9
No STB NotInterested
No Time OtherSources
DVD/VCR TooExpensive
None ofAbove
Reasons for no TV Set
As of September 2, 2012
20.2
67.9
10.9
Yes No Don’t know
Plan on getting TV in next 4 months
Source: Custom Survey of Zero TV Households
13
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
New Season: Are young people still viewing?
14
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Young adult viewing down through third week of October compared to last year
Interval P2+ P2-11 P12-17 P18-24 P25-34 P35-49 P18-34 P18-49 P25-54 P55+2011 39.4 23.7 25.9 27.4 36.0 41.6 32.4 36.7 40.9 54.22012 39.2 23.7 24.6 24.3 35.0 41.5 30.4 35.5 40.6 55.1% diff 0% 0% -5% -11% -3% 0% -6% -3% -1% 2%
2011: 9/19 - 10/16/20112012: 9/24 - 10/21/2012
Younger demo main driver in declines of 18-34 and 18-49
Source: Nielsen, NPOWER
15
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Lower TV Usage Among Young Adults is daypart Agnostic
15.7
9.0
15.3
19.3
27.4
20.7
10.0
13.9
8.2
13.6
17.4
24.3
17.6
8.4
6a-6a 6a-12p 12p-4p 4p-8p 8p-11p 11p-2a 2a-6a
Persons 18-24 Usage
2011 2012
Monday - Sunday
-12% -10% -11% -9% -11% -15% -16%
2011: 9/19 - 10/16/20112012: 9/24 - 10/21/2012
Source: Nielsen, NPOWER
16
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Less college viewing contributing to overall young adult ratings
• Installing of homes is continuing
• Fewer people going away to school
• Fewer people bringing TVs with them
23.9 22.3 24.9 23.8 22.8 20.8
3.52.0
4.32.0 2.7
1.9
2011 2012 2011 2012 2011 2012
Prime Usage 18-24
PUT Extended Home
Persons Females Males
2011: 9/19 - 10/16/20112012: 9/24 - 10/21/2012
27.424.3
29.325.9 25.5
22.7
Source: Nielsen, NPOWER
17
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Younger peopleare not growing into older
people’s habits…
…as fast as older people are adopting the younger
crowd’s ways of accessing content
Structural Change
18
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Somewhat polarized differences between the largest and smallest screens across generations
Source: Nielsen, The State of The Media: The Cross-Platform Report Qtr 2, 2012
Monthly Time Spent
19
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Some significant program lifts including seven days of time shifted viewingWorking on viewing beyond 7 Day
Orig Program NameLive Rtg
L+SD lift
L+3 lift
L+7 lift Orig Program Name
Live Rtg
L+SD lift
L+3 lift
L+7 lift
FOX GLEE 1.83 0.59 1.85 2.03 CBS BIG BANG THEORY, THE 3.44 1.45 2.76 3.21FOX NEW GIRL 1.30 0.71 1.46 1.69 ABC GREY'S ANATOMY 2.74 1.08 2.40 2.77FOX FAMILY GUY 3.05 0.61 1.47 1.66 NBC REVOLUTION 2.66 0.50 2.15 2.63CBS HOW I MET YOUR MOTHER 1.83 0.67 1.06 1.30 FOX GLEE 1.81 0.77 2.07 2.37ABC ONCE UPON A TIME 2.38 0.34 1.08 1.30 ABC ONCE UPON A TIME 2.43 0.98 2.05 2.29ABC GREY'S ANATOMY 1.46 0.56 1.22 1.29 FOX NEW GIRL 1.85 0.92 1.92 2.25CBS BIG BANG THEORY, THE 1.66 0.49 1.14 1.23 CBS NCIS 2.68 1.02 1.78 2.22NBC VOICE 2.66 0.48 0.91 1.17 CBS HOW I MET YOUR MOTHER 2.23 1.02 1.75 2.06NBC REVOLUTION 1.71 0.28 1.06 1.14 CBS 2 BROKE GIRLS 2.64 0.81 1.71 1.97FOX X-FACTOR-THU 1.48 0.50 1.02 1.11 ABC REVENGE 1.89 0.67 1.67 1.89
MTV JERSEY SHORE SSN 6 3.27 0.63 1.67 1.88 FX SONS OF ANARCHY 1.67 0.77 1.67 1.84COMEDY SOUTH PARK 1.17 0.63 0.96 1.18 MTV JERSEY SHORE SSN 6 1.99 0.47 1.29 1.45COMEDY TOSH.O 1.17 0.40 1.13 1.18 COMEDY TOSH.O 0.93 0.44 1.16 1.32FX SONS OF ANARCHY 1.30 0.47 0.90 1.00 SHOWTIME DEXTER S7 0.42 0.66 1.20 1.32OXYGEN BAD GIRLS CLUB 0.81 0.32 0.70 0.75 COMEDY SOUTH PARK 0.62 0.38 0.92 1.11MTV TEEN MOM FAREWELL 1.03 0.23 0.67 0.70 BRAVO REAL HSWIVES OF NJ 1.16 0.47 0.92 0.98COMEDY KEY & PEELE 0.68 0.36 0.70 0.70 SHOWTIME HOMELAND S2 0.35 0.41 0.81 0.90SHOWTIME DEXTER S7 0.27 0.25 0.63 0.64 HBO BOARDWALK EMPIRE 0.48 0.40 0.75 0.85COMEDY BRICKLEBERRY 0.98 0.20 0.46 0.60 LIFE PROJECT RUNWAY 0.35 0.28 0.75 0.81SYFY FACE OFF 0.52 0.11 0.38 0.45 SYFY WAREHOUSE 13 0.38 0.19 0.66 0.75
Persons 18-24 Persons 18-49
Bro
adca
stC
able
10/01 - 10/07/12
Source: Nielsen, NPOWER
20
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Boomers account for almost 1/4th of television and online streaming; young adults similar for mobile streaming
7% 7% 7% 7% 7% 7%9% 10% 9% 9% 9% 10%
20% 23% 23% 22% 23% 24%
Q12011
Q22011
Q32011
Q42011
Q12012
Q22012
Persons 18-24TV Online Mobile
25% 24% 24% 25% 25% 25%
22% 22% 22% 22% 23% 23%
10% 9% 10% 9% 10% 9%
Q12011
Q22011
Q32011
Q42011
Q12012
Q22012
Persons 50-64TV Online Mobile
Source: Nielsen, The State of The Media: The Cross-Platform Report Qtr 2, 2012
Audience Composition
21
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Source: Nielsen Custom Study, May 2012
Distribution % of TV Screen Minutes including Streaming Devices, Total Day, P2+
Among those homes who streamed content via OTT devices, it accounts for more of young adult screen time than Boomers
80.5%
65.3%
9.5%
10.2% 15.4%
No OTT
OTT
90.3%
77.4%
7.2%
10.7% 9.1%
No OTT
OTT
PUT DVD Video Games DVR OTT
18-24
50-64
22
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Why have some Netflix and Hulu users cut the cord?
Base Sizes: Netflix users who previously subscribed to Cable, Satellite, or FiOS/U-Verse, n = 168;
Hulu users who previously subscribed to Cable, Satellite, or FiOS/U-Verse n = 116
Source: Nielsen OTT &Streaming Video Study
62% 65%
14% 9%
10% 11%4% 4%11% 11%
Netflix Hulu Users
Other
Can get all the TV shows Iwant to watch via theInternet
Moved and didn't renew atnew address
Don't watch TV enough tojustify cost of subscription
Just cost too much
23
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
2.0
2.5
3.0
3.5
4.0
Prior Mnth1
Prior Mnth2
NEWSVOD
Post Mnth1
Post Mnth2
Post Mnth3
Post Mnth4
Post Mnth5
Post Mnth6
Total US
NPM matched
New SVOD
Past SVOD
SVOD viewing is complementary, not cannibalistic to traditional linear TV viewing
Persons 18+ - Average daily TV viewing (hours)
Average based on NEW SVOD months of Oct 2011 – Feb 2012.
Source: NBI, Oct 2011-Feb 2012, SVOD subscriptions included: Netflix, Hulu Plus, Amazon Prime, Blockbuster, Vudu
24
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
1.0
1.5
2.0
2.5
3.0
Prior Mnth1
Prior Mnth2
NEWSVOD
Post Mnth1
Post Mnth2
Post Mnth3
Post Mnth4
Post Mnth5
Post Mnth6
Total US
NPM matched
New SVOD
Past SVOD
SVOD viewing picture not as clear among Kids / TeensPersons 2-17 - Average daily TV viewing (hours)
Average based on NEW SVOD months of Oct 2011 – Feb 2012.
Source: NBI, May 2012, SVOD subscriptions included: Netflix, Hulu Plus, Amazon Prime, Blockbuster, Vudu
25
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Source: Nielsen Connected Device Survey, Q2 2012
21%
23%
25%
30%
39%
40%
45%
54%
56%
68%
Watched videos unrelatedto TV show
Looked up coupons or dealsrelated to a TV ad
Looked up product informationfor a TV ad
Checked sport scores
Looked up information relatedto the TV program
Social Networking
Shopping
Used an app
Web Browsing
Checked email
Tablet Activities while Watching TVPurchased a Tablet in Past 6 months Q2 2012
Similar habits across generations with greater likelihood among boomers
13%
21%
23%
28%
32%
40%
40%
41%
44%
51%
Looked up coupons or dealsrelated to a TV ad
Looked up product informationfor a TV ad
Checked sport scores
Watched videos unrelatedto TV show
Looked up information relatedto the TV program
Shopping
Web Browsing
Social Networking
Used an app
Checked email
P18-24 P50-64
26
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Boomers overall less likely to use their tablet while watching TV, but when they do, its frequent
Frequency of Simultaneous Usage While Watching TV: TabletsTablet Owners (Q2 2012 Ages 18-24: 115, Ages 50-64: 1,300)
Source: Nielsen Q2 2012 Mobile Connected Device Report
21%
26%
22%
10%
11%
10% Several times a day
Once a day
Several times a week
Several times amonth Once a month or less
Never
28%
13%
20%
13%
7%
18%
P18-24 P50-64
27
Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Young adults more likely to be multitasking with their mobile phone when watching TV
Frequency of Simultaneous Usage While Watching TV: SmartphonesSmartphone Owners (Q2 2012 Ages 18-24: 215, Ages 50-64: 2,108)
Source: Nielsen Q2 2012 Mobile Connected Device Report
36%
12%25%
6%
11%
10% Several times a day
Once a day
Several times a week
Several times amonth Once a month or less
Never
22%
9%
21%18%
10%
20%
P18-24 P50-64
28
Copyright © 2012 The Nielsen Company. Confidential and proprietary.Copyright © 2012 The Nielsen Company. Confidential and proprietary.
Always looking for suggestions and ideas
Communications Committee
Emily Vanides, Chair
Update
Steady Growth since Launch Most are CEO/VP/Director Level
VP
Director
Other
SeniorCEO
Source: LinkedIn stats. Based on self-reporting
250 members @ 11/30, with more in queue
Chart1
MarchMarchMarch
JuneJuneJune
SeptemberSeptemberSeptember
DecemberDecemberDecember
Members
Column1
Column2
39
162
217
250
Sheet1
MembersColumn1Column2
March39
June162
September217
December250
To resize chart data range, drag lower right corner of range.
Chart1
VP
Other
Director
Senior
CEO
Column1
79
73
51
29
18
Sheet1
Column1
VP79
Other73
Director51
Senior29
CEO18
To resize chart data range, drag lower right corner of range.
Website Improvements
News and newsletters easily found on home page
Connect to Linkein group from home page
Website Improvements, continued
New “Join” page
Improving Communication within the Council -Basecamp
Every committee will have its own page Calendar of events and meetings
Facilitate easier communication within
committees
Cost = $50 per month or $600 for the year
2012
New Members (March)MC&E Mobile Study - RFP (March)Digital Study - Results (April)Sample Quality Study - Launch (May)Social Media Study - Launch (August)New Members (September)MC&E Mobile Study - Launch (November)RPM Study / OTI whitepaper *
Press Update – Schedule
Q1 2013
Local Measurement Study launchROI Study launchSample Quality /Cross-Cmte Study findingsSocial Media Study findings (multiple)New Members (March)
*Pending approval
Q2 2013
MCE Committee Mobile Study - results
Q1 Q2 Q3 Q4
Announcement: RFP TBD
Announcement: Study Launch Local, ROI Digital?
Announcement: Study Results SQ, Social Media MCE, Social Media Local, ROI , Digital?
Announcement: Other New MembersNew Members,
Education New Members New Members
“Meet The CRE” Webinar X X X X
Client Research Webinar X X
Mini-summit TBD
Quarterly Newsletter X X X X
Guest columns in TVBR X X X X
Other
Client Survey – in field, Website enhancement
Client Survey -results
Other
EvaluatingVenues/
Conferences
Evaluating Venues/
Conferences
Evaluating Venues/
ConferencesEvaluating Venues/
Conferences
2013 Calendar
Raising the Visibility of the CREConsultation – Mark Braff• Many studies coming to fruition in early 2013 – good time to raise
visibility of the CRE.
• Objective is to conduct an audit within the industry and get an
outside assessment to identify opportunities
• Mark’s experience includes 30 years in the PR industry, working at USA,
CAB, HBO, ABC Family, etc.
• Will work with the Communications Committee and speak with
Nielsen, reporters, and other key industry contacts
• Final report will be provided with results and specific
recommendations
• Timing = 10-12 weeks, Cost = $8,500
Sample Quality Committee
Ceril Shagrin, Chair
Social Media Committee
Beth Rockwood, Chair
• This study focuses on how social media (SM) affects Internet users’ television viewing, relative to other influences.
– It is also designed to give insight into whether heavy SM users use differs from the general online population.
– The study was conducted in May and June 2012 among a sample of 1,708 adults ages 18-54 in the U.S.
• After qualifying, respondents completed an online profiling survey and were asked to participate in a 7-day mobile app diary.
• The diary tracked exposures throughout the day to primetime programming and the late local news, including viewership, interpersonal communications, advertising and promos, or any other form of contact, whenever it might occur.
• Through these entries, respondents told us about 19,976 interactions that occurred while they were watching (or had just finished watching) and 7,557interactions that occurred while they were not watching.
Quant Survey Overview
Direct SM Interaction
5.1%
No Direct SM Interaction
94.9%
SM Interactions While WatchingInteractions when a show was watched due to seeing something from SM
or while communicating about a show through SM
Base: Diary Entries (While Watching/Watched Primetime TV or Late Local News, n=19,976; While Not Watching/Watched Primetime TV or Late Local News, n=7,557)While Watching Question Numbers: Diary Q6 (Series B/D): How are you communicating about the show? Diary Q8 (Series B/D): Why did you decide to watch the show?While Not Watching Question Numbers: Diary Q5a (Series A): Was what you saw/heard online…? Diary 5ai (Series A): Was what you or someone else saw/heard online…? Diary Q6 (Series A): How are you communicating about the show? Source: CRE Social Media and TV Mobile Diary Study May-July, 2012
Social Media Interactions Relative to All Interactions
Direct SM Interaction
12.9%
No Direct SM Interaction
87.1%
SM Interactions While Not WatchingInteractions when something was seen about a show on SM,
a show was communicated about on SM, or information from SM was referenced in communication
• A key objective was to drill down into the behaviors of the most active users of social media vis-à-vis TV
• Two groups were identified based on survey data regarding SM proclivities– TV Super Connectors (Core): 12% of public
• Communicate about characters on shows you watch (top box) OR• Follow shows you watch on TV (top box) OR• Follow actors/personalities you watch on TV (top box)
– TV Super Connectors (Broad): 22% of public• Same criteria, but looser definition for each
(top two boxes)
The “TV Super Connectors”
Non TV Super
Connectors78%
TV Super Connectors
(Core)12%
Additional Broad
TV Super Connectors
10%
TV Super Connectors
(Broad)22%
% of Respondents
TV Super Connectors are Most Likely Segment to Use Social Media, Both While Watching and When Not
14.8%
11.0%
8.1%
6.8%
6.2%
6.2%
5.8%
5.4%
5.2%
5.1%
5.1%
5.1%
4.9%
4.6%
4.6%
4.2%
4.0%
2.7%
TV Super Connectors (Core) TV Super Connectors (Broad)
HispanicAge 18-24Age 25-34Age 35-44
College or MoreHHI
Data Integration (in Process)
Screener and Diary
Data
Nielsen Adviews(Show
Promos)
Nielsen Universe Estimates
Data (Channel Availability)
Bluefin Labs Airing and Show Data
(incl. Genre)
Nielsen Viewing Data
Phase 2 Diary Data
(Device Usage)
The Academic TeamPeter FaderThe Wharton School of the University of PennsylvaniaMitch LovettSimon School of Business, University of RochesterRenana PeresThe Hebrew University of Jerusalem
Television In the Social Media Age
Nielsen Life360 Digital Ethnographies
Background – Digital Ethnographies
• Life360 sample selected from Quant phase– Primarily based on heaviest social media users from diaries
• “Core” and “Medium” Connectors – Additional sample based on screener questions
• Result is a group of leading edge Social Media/TV users- 219 participants
• 80 Men/139 Women• 94 TV Super Connector “Core” / 125 “Medium” Connectors
Methodology – Phase 2 Mobile
• Participants were asked to respond six times daily to chart their “Day in the Life” media and technology usage – Alarms at 10 am, 1 pm, 4 pm, 7 pm, 9 pm & 11 pm– Ask past 60 min activity and expectations for next 60 min – Understand “total day” media-related activities: TV, Internet,
Mobile apps, Radio/Music, Newspaper/Magazines, Gaming – Look at usage across platforms & devices– Social Media interactions collected whenever applicable
Methodology – Phase 3 Video
• 40 Panelists– 22 Female/18 Male– 27 “Medium” /13 TV Super Connector “Core”
• Recruited from Phase 1 after demonstrating they use social media to engage with TV topics
• Panelists were sent a small video camera and dedicated Study Guide of tasks/topics to record for 7 days
– Engagement across devices / day-parts; Typical viewing behavior (TV, movies, video) by Location; Platforms and Content; Role of Influencers; Favorite Social Apps, etc.
• 1,300+ videos coded, tagged and analyzed; assets in shared online portal
Key Findings
• Higher levels of social media usage equate with more TV viewing
• People do a lot of other things while they watch TV; use social media, whether watching alone or with others
• Social Media apps allow brands and content owners to engage TV viewers more deeply – Not all Social TV apps are the same; they can help
build awareness, create immediacy & sharing, but differences in usage are apparent across audiences and fan groups
• Sports fans may be distinct and key group for the TV and Social Media universe
“Day in the Life” – Social TV
Play video
http://silo.mediasilo.com/quicklink/62114E8CAA3CB3D10473F04951E03E93/
Television In the Social Media Age
NM InciteDigital Ethnographies
NM Incite captures and analyzes Consumer-Generated Media (CGM) for gaining insights into consumer perceptions and trends. This report is for online programming discussion from
September 1, 2011 – June 30, 2012 on US discussion sources.
Research Objectives
What is the current Volume of buzz for program groups?
What is the trend of discussion for
program groups?
Is the discussion surrounding the
programs positive, negative, mixed or
neutral?
What topics drivebuzz for the program
groups?
Reality 1 Reality 2 Reality 3 Drama 1 Drama 2Project RunwayTop ChefAmerican IdolThe VoiceAmerica’s Got TalentDancing With The StarsThe X-FactorThe BachelorThe ApprenticeSurvivor
Keeping Up With The Kardashians
Bad Girls Club Jersey Shore 16 & Pregnant Basketball Wives Love & Hip Hop The Real Housewives Dance Moms Long Island Medium House Hunters
River MonstersDuck DynastyFinding BigfootMythbustersPawn StarsDeadliest CatchMan vs. FoodStorage WarsAmerican PickersSwamp People
Glee Gossip Girl The Client List The Secret Life of the
American Teenager Hart & Dixie Smash Mad Men Scandal Revenge Degrassi
Bones CSI NCSI Law & Order: SVU Franklin & Bash Breakout Kings Castle Southland Psych Rizzoli & Isles
Comedy 1 Comedy 2 Sci-Fi Specials Sports 30 Rock Community New Girl Modern Family The Big Bang Theory How I Met Your
Mother Don’t Trust the B in
Apt 23 Tyler Perry’s House of
Payne Parks & Recreation Men at Work
Family GuyAmerican DadSouth ParkThe SimpsonsTosh.OBeavis and ButtheadThat ‘70s ShowKing of the HillWorkaholicsGirls
American Horror Story The Vampire Diaries The Walking Dead Grimm Ghost Hunters Once Upon a Time Supernatural Ghost Adventures Fringe Game of Thrones
Academy Awards Emmy’s Screen Actors Guild
Awards Nickelodeon Kids’
Choice Awards ESPYS Academy of Country
Music Awards MTV Movie Awards The Grammy’s BET Awards Billboard Music
Awards
NASCAR US Open NBA MLB NFL NHL The Master’s NCAA Football NCAA Basketball
Television Programs Per Group
Executive Findings: How do consumers use social media to discuss TV programming?
Social TV captures viewers’ intent to watch a series/episode and measures their opinions on the shows, characters, and plots. Viewer anticipation for season premieres and finales, and consumer reaction to the episodes, drive the largest and
most frequent surges in online buzz. Across program groups, viewers mainly discuss characters, episodes and their anticipation for upcoming shows.
Social TV is a landscape for viewers to interact with peers while watching television in real-time. Viewers tend to comment about television programs in real-time. Twitter & Facebook emerge as the top outlets for buzz across program groups, as many viewers watch programs while
simultaneously tweeting and commenting on Facebook.
Viewers largely discuss the favorable components of programs online, with characters driving the positivity in buzz. Viewers tend to positively discuss programs online, as buzz is an average of 50% positive across program groups. A major driver of positive buzz across program groups arise from comments and reactions to characters, especially from
programs with re-occurring characters, like those in the comedy and drama groups.
Programs that include viewer participation as a part of the show, inspire the largest amount of total online buzz. Reality competition shows like American Idol, X-Factor and Dancing With The Stars, which encourage viewers to vote
online to determine the outcome of the show, help elevate reality 1 as the group of programs that inspire the most online buzz.
1
2
3
4
Social TV is a landscape for viewers to interact with peers while watching television in real-time.
2
60% 61% 60%
16%29% 25%
14% 14%
42%
26%
15% 19% 11%
17%
17% 19%
16%27%
30%
23%
25% 15%21%
26%
29% 36%
44%
50%
21%
24%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Reality 1 Reality 2 Reality 3 Comedy 1 Comedy 2 Drama 1 Drama 2 Sci Fi Sports Specials
% o
f sam
ple
Currently Watching Plans to Watch/About to Watch Just Finished Watching
Viewership of Program at Time of Online Comment
Viewers chat online during and after the shows air• Most viewers tend to watch shows while simultaneously discussing the characters and plot online with other
viewers, especially those who watch all reality groups, sports and specials on television.• Comedy and drama viewers most often discuss episodes after they have aired; asking questions, and reviewing the
characters and plots with other viewers.
2
Viewership is qualitatively assessed from a randomized sample of 100 messages per program group between September 1, 2011 – June 30, 2012 from blogs, boards, groups, Facebook, Twitter, video & images
Twitter & Facebook support viewers’ inclination to watch TV and chat online
• Viewers across most groups discuss programs primarily via Twitter, as it is an easy way to chat about programs in real-time with other viewers before, during and after a show airs.
• Popular check-in programs such as Get Glue promote the use of Twitter to alert followers of a viewers’ show preferences.
2
72%62%
28%
76% 79% 80% 74% 79% 70%81%
5% 24%
64%
5% 4%3% 10% 6%
4%
4%9%4%
4%10% 10% 7% 8%
8%18% 3%
10% 9%3% 8% 5% 8% 5% 6% 6% 11%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Reality 1 Reality 2 Reality 3 Comedy 1 Comedy 2 Drama 1 Drama 2 Sports Sci Fi Specials
% sh
are
of d
iscus
sion
Twitter Facebook Boards Blogs Blog Comments Video and Images Groups
Share of Discussion Per Social Media Outlet
Breakdown by social media type is determined from messages per program group between September 1, 2011 – June 30, 2012 from blogs, boards, groups, Facebook, Twitter, video & images for 10 program groups.
Reality 1 1. Twitter.com 2. Facebook.com 3. Forums.jokersupdates.com 4. Neogaf.com/forum 5. Forums.somethingawful.com
Reality 2 1. Twitter.com 2. Facebook.com 3. Forums.televisionwithoutpity.com 4. Forum.blackhairmedia.com 5. Forum.purseblog.com
Reality 3 1. Facebook.com 2. Twitter.com 3. Community.discovery.com 4. Forums.footballguys.com 5. Forums.televisionwithoutpity.com
Comedy 1 1. Twitter.com 2. Facebook.com 3. Neogaf.com/forum 4. Forums.televisionwithoutpity.com 5. Forums.somethingawful.com
Comedy 2 1. Twitter.com 2. Facebook.com 3. Forums.somethingawful.com 4. Neogaf.com/forum 5. Freerepublic.com/home
Drama 1 1. Twitter.com 2. Facebook.com 3. Forums.televisionwithoutpity.com 4. Fanforum.com 5. Neogaf.com/forum
Drama 2 1. Twitter.com 2. Facebook.com 3. Forums.televisionwithoutpity.com 4. Fanforum.com 5. Forums.somethingawful.com
Sci-Fi 1. Twitter.com 2. Facebook.com 3. Neogaf.com/forum 4. Forums.somethingawful.com 5. Forums.televisionwithoutpity.com
Sports 1. Twitter.com 2. Facebook.com 3. Blogs.espnamerica.com 4. Messages.fantasysports.yahoo.com 5. Boards.chicagobears.com/forums
Specials 1. Twitter.com 2. Facebook.com 3. Forums.projectcovo.com 4. Slumz.boxden.com 5. Weightwatchers.com
Real-time platforms allow viewers to react to shows while watching• Twitter and Facebook allow viewers to easily discuss program content with one another as they are watching a
show, making these outlets the most popular across all program groups.• Television-related forums like Forums.televisionwithoutpity.com, are utilized by viewers who exchange more in-
depths opinions on shows.
Top Sources of Television Discussion
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Top sources arise from messages per program group between September 1, 2011 – June 30, 2012 from blogs, boards, groups, Facebook, Twitter, video & images for 10 program groups.
Return Path Measurement
Pat Liguori, Chair
One Touch Intelligence Deliverables:
• “The evolution of the set-top box: Current and Future Trends Affecting Return Path Data Measurement”
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• Cable, Telco and DBS Subscriber Report
Cable, Telco and DBS Subscriber Report Sections
• “DMA Totals”DMA Rank; Subscriber Counts:• Basic Cable & Telco• Digital Cable & Telco • DirecTV*• DISH*• Total DBS*• Total DMA MVPD*• DMA TV HH*
• “DMA & Markets” (Service Areas)DMA Rank; Subscriber Counts by Service Area:• Basic Cable & Telco• Digital Cable & Telco• Items with * (DMA level only)
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Source: OTI Cable, Telco & DBS Subscriber Report, Fall 2012
Cable, Telco and DBS Subscriber Report:DMA Totals
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Cable, Telco and DBS Subscriber Report: DMA & Markets
Cable, Telco and DBS Subscriber Report: DMA & Markets
Source: OTI Cable, Telco & DBS Subscriber Report, Fall 2012
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Cable, Telco and DBS Subscriber Report: DMA & Markets
7Source: OTI Cable, Telco & DBS Subscriber Report, Fall 2012
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Cable, Telco and DBS Subscriber Report
• Comprehensive - 210 DMAs• Fast and Easy to use - Excel spreadsheet• Customizable – sorting, calculations, etc• Free to CRE members and Nielsen clients• Comparably accurate
Media Consumption & Engagement
JoAnne Burns, Chair
ROI Committee
Dave Poltrack, Chair
Local Measurement Committee
Billy McDowell, Chair
Digital Research
Bryon Schaefer
Big Data
Stacey Shulman
Insights to Practice
Nancy Gallagher, Chair
Education Committee
Sharon Warden, Chair
Goals
• Offer Internships through CRE members• Utilizing the CRE website, communicate internship
opportunities by providing internship website links of the participating companies
• Remote learning sessions for teachers (help train the trainers)
• Workshops for students, faculty, and industry professionals
• Outreach program focused on college career days
• Help develop training materials perhaps in conjunction with Nielsen U
Internship Program Update
• Sent CRE members a survey asking for research internship program contacts at your organizations
• 12 responses
• Sent an even shorter survey to Nielsen client list in February
• 118 responses• Currently have confirmed 15 links
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Faculty Outreach Update
• College Professor Thought Leadership Seminar• Media Lab at Time Warner, New York
City• Mid-July, 2012• 35 Professors will be invited through
Broadcast Education Association• 1 1/2 day seminar demonstrating use
of research in all facets of Warner Bros. businesses
Faculty/Student Outreach Update
• Broadcast Education Association • Heather Birks (Executive Director) joined
Education Committee
• BEA Annual Conference, Las Vegas • Bruce Rosenblum (Warner Bros.) on panel and
CBS offered to participate• CRE Internship ad in conference program
• Future quarterly BEA meetings/events• Joint CRE/BEA media research education mini-
seminars for professors and students•
Education Committee & CRE Website
• Internship button at bottom right of home page • Links to internship opportunities page
• Page with links has short introductory paragraph, then links vetted by Shelley
• Mission and goals now listed on committee page • Also has link to internship opportunities page
Council Elections
New Business
Adjoun
Quarterly MeetingOpeningSteering CommitteeTreasurer ReportNews from Measurement ScienceWhere’s it at with PatWhat are we working on?Slide Number 8More households are giving up their television sets“Zero” TV homes tend to be younger with almost half under the age of 35Most Non-TV Homes Have At Least 1 TV SetEconomy main reason for the existence of “Zero” TV homes with only 1-in-5 considering getting oneNew Season: Are young people still viewing?Young adult viewing down through third week of October compared to last yearLower TV Usage Among Young Adults is daypart AgnosticLess college viewing contributing to overall young adult ratingsStructural ChangeSlide Number 18Some significant program lifts including seven days of time shifted viewing�Working on viewing beyond 7 DayBoomers account for almost 1/4th of television and online streaming; young adults similar for mobile streamingAmong those homes who streamed content via OTT devices, it accounts for more of young adult screen time than BoomersWhy have some Netflix and Hulu users cut the cord?SVOD viewing is complementary, not cannibalistic to traditional linear TV viewingSVOD viewing picture not as clear among Kids / TeensSimilar habits across generations with greater likelihood among boomersBoomers overall less likely to use their tablet while watching TV, but when they do, its frequentYoung adults more likely to be multitasking with their mobile phone when watching TVAlways looking for suggestions and ideasCommunications CommitteeUpdateWebsite ImprovementsWebsite Improvements, continuedImproving Communication within the Council - BasecampPress Update – ScheduleSlide Number 35Raising the Visibility of the CRESample Quality CommitteeSocial Media CommitteeSlide Number 39Slide Number 40The “TV Super Connectors”TV Super Connectors are Most Likely Segment to Use �Social Media, Both While Watching and When NotData Integration (in Process)Television In the Social Media AgeBackground – Digital EthnographiesMethodology – Phase 2 MobileMethodology – Phase 3 Video Key Findings“Day in the Life” – Social TV Television In the Social Media AgeSlide Number 51Television Programs Per GroupExecutive Findings: How do consumers use social media to discuss TV programming?Slide Number 54Viewers chat online during and after the shows airSlide Number 56Slide Number 57Return Path MeasurementSlide Number 59Slide Number 60Slide Number 61Slide Number 62Slide Number 63Slide Number 64Slide Number 65Media Consumption & EngagementROI CommitteeLocal Measurement CommitteeDigital ResearchBig DataInsights to PracticeEducation CommitteeGoalsInternship Program UpdateFaculty Outreach UpdateFaculty/Student Outreach UpdateEducation Committee & CRE Website Council ElectionsNew BusinessAdjoun