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Quarterly Meeting December 6, 2012 New York, NY
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  • Quarterly Meeting

    December 6, 2012New York, NY

  • Opening

    Ceril Shagrin, CRE Chair

  • Steering Committee

    Richard Zackon, Facilitator

  • Treasurer Report

    Michael Nathanson

  • News from Measurement Science

    Paul Donator

  • Where’s it at with Pat

    Pat McDonough, Nielsen

  • 7

    Copyright © 2012 Nielsen. Confidential and proprietary.

    What are we working on?

    • Cord Cutting/Cord Never?

    • Changes in viewing to traditional TV

    • New Technology/New Content Delivery

  • 8

    Copyright © 2012 Nielsen. Confidential and proprietary.

    Recommended First Step for Redefining TV Households

    From: To:

    • Initial step for new definition: will require an operable TV set connected to broadband

    • Implications of this change are:(1) broadening TV universe estimate definition (2) Expanding TV site measurement in existing TV homes

  • 9

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    More households are giving up their television sets

    111,

    400

    114,

    900

    114,

    200

    2,010 1,2705,010

    2007 2010 2013

    TV HHs "Zero TV" HHs

    2.5x

    More likely to be:

    Younger (

  • 10

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    “Zero” TV homes tend to be younger with almost half under the age of 35

    4.4

    15.518.1

    20.818.4

    22.923.8 24.1

    17.615.8

    12.2

    6.4

    Under 25 25-34 35-44 45-54 55-64 65+

    TV Homes Non-TV Homes

    As of September 2, 2012

    Source: Custom Survey of Zero TV Households

  • 11

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Most Non-TV Homes Have At Least 1 TV SetNon-TV Homes, TV Sets (% of Homes)

    Chart1

    None

    1

    2

    3

    4+

    TV Homes

    26.5

    44.8

    17.3

    8

    3.4

    Sheet1

    TV HomesNon-TV Homes

    None26.539.8

    144.829

    217.313.7

    3811

    4+3.45

    64.41.5

  • 12

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Economy main reason for the existence of “Zero” TV homes with only 1-in-5 considering getting one

    23.230.6

    18.8 22.630.8

    36.8

    8.9

    No STB NotInterested

    No Time OtherSources

    DVD/VCR TooExpensive

    None ofAbove

    Reasons for no TV Set

    As of September 2, 2012

    20.2

    67.9

    10.9

    Yes No Don’t know

    Plan on getting TV in next 4 months

    Source: Custom Survey of Zero TV Households

  • 13

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    New Season: Are young people still viewing?

  • 14

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Young adult viewing down through third week of October compared to last year

    Interval P2+ P2-11 P12-17 P18-24 P25-34 P35-49 P18-34 P18-49 P25-54 P55+2011 39.4 23.7 25.9 27.4 36.0 41.6 32.4 36.7 40.9 54.22012 39.2 23.7 24.6 24.3 35.0 41.5 30.4 35.5 40.6 55.1% diff 0% 0% -5% -11% -3% 0% -6% -3% -1% 2%

    2011: 9/19 - 10/16/20112012: 9/24 - 10/21/2012

    Younger demo main driver in declines of 18-34 and 18-49

    Source: Nielsen, NPOWER

  • 15

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Lower TV Usage Among Young Adults is daypart Agnostic

    15.7

    9.0

    15.3

    19.3

    27.4

    20.7

    10.0

    13.9

    8.2

    13.6

    17.4

    24.3

    17.6

    8.4

    6a-6a 6a-12p 12p-4p 4p-8p 8p-11p 11p-2a 2a-6a

    Persons 18-24 Usage

    2011 2012

    Monday - Sunday

    -12% -10% -11% -9% -11% -15% -16%

    2011: 9/19 - 10/16/20112012: 9/24 - 10/21/2012

    Source: Nielsen, NPOWER

  • 16

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Less college viewing contributing to overall young adult ratings

    • Installing of homes is continuing

    • Fewer people going away to school

    • Fewer people bringing TVs with them

    23.9 22.3 24.9 23.8 22.8 20.8

    3.52.0

    4.32.0 2.7

    1.9

    2011 2012 2011 2012 2011 2012

    Prime Usage 18-24

    PUT Extended Home

    Persons Females Males

    2011: 9/19 - 10/16/20112012: 9/24 - 10/21/2012

    27.424.3

    29.325.9 25.5

    22.7

    Source: Nielsen, NPOWER

  • 17

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Younger peopleare not growing into older

    people’s habits…

    …as fast as older people are adopting the younger

    crowd’s ways of accessing content

    Structural Change

  • 18

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Somewhat polarized differences between the largest and smallest screens across generations

    Source: Nielsen, The State of The Media: The Cross-Platform Report Qtr 2, 2012

    Monthly Time Spent

  • 19

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Some significant program lifts including seven days of time shifted viewingWorking on viewing beyond 7 Day

    Orig Program NameLive Rtg

    L+SD lift

    L+3 lift

    L+7 lift Orig Program Name

    Live Rtg

    L+SD lift

    L+3 lift

    L+7 lift

    FOX GLEE 1.83 0.59 1.85 2.03 CBS BIG BANG THEORY, THE 3.44 1.45 2.76 3.21FOX NEW GIRL 1.30 0.71 1.46 1.69 ABC GREY'S ANATOMY 2.74 1.08 2.40 2.77FOX FAMILY GUY 3.05 0.61 1.47 1.66 NBC REVOLUTION 2.66 0.50 2.15 2.63CBS HOW I MET YOUR MOTHER 1.83 0.67 1.06 1.30 FOX GLEE 1.81 0.77 2.07 2.37ABC ONCE UPON A TIME 2.38 0.34 1.08 1.30 ABC ONCE UPON A TIME 2.43 0.98 2.05 2.29ABC GREY'S ANATOMY 1.46 0.56 1.22 1.29 FOX NEW GIRL 1.85 0.92 1.92 2.25CBS BIG BANG THEORY, THE 1.66 0.49 1.14 1.23 CBS NCIS 2.68 1.02 1.78 2.22NBC VOICE 2.66 0.48 0.91 1.17 CBS HOW I MET YOUR MOTHER 2.23 1.02 1.75 2.06NBC REVOLUTION 1.71 0.28 1.06 1.14 CBS 2 BROKE GIRLS 2.64 0.81 1.71 1.97FOX X-FACTOR-THU 1.48 0.50 1.02 1.11 ABC REVENGE 1.89 0.67 1.67 1.89

    MTV JERSEY SHORE SSN 6 3.27 0.63 1.67 1.88 FX SONS OF ANARCHY 1.67 0.77 1.67 1.84COMEDY SOUTH PARK 1.17 0.63 0.96 1.18 MTV JERSEY SHORE SSN 6 1.99 0.47 1.29 1.45COMEDY TOSH.O 1.17 0.40 1.13 1.18 COMEDY TOSH.O 0.93 0.44 1.16 1.32FX SONS OF ANARCHY 1.30 0.47 0.90 1.00 SHOWTIME DEXTER S7 0.42 0.66 1.20 1.32OXYGEN BAD GIRLS CLUB 0.81 0.32 0.70 0.75 COMEDY SOUTH PARK 0.62 0.38 0.92 1.11MTV TEEN MOM FAREWELL 1.03 0.23 0.67 0.70 BRAVO REAL HSWIVES OF NJ 1.16 0.47 0.92 0.98COMEDY KEY & PEELE 0.68 0.36 0.70 0.70 SHOWTIME HOMELAND S2 0.35 0.41 0.81 0.90SHOWTIME DEXTER S7 0.27 0.25 0.63 0.64 HBO BOARDWALK EMPIRE 0.48 0.40 0.75 0.85COMEDY BRICKLEBERRY 0.98 0.20 0.46 0.60 LIFE PROJECT RUNWAY 0.35 0.28 0.75 0.81SYFY FACE OFF 0.52 0.11 0.38 0.45 SYFY WAREHOUSE 13 0.38 0.19 0.66 0.75

    Persons 18-24 Persons 18-49

    Bro

    adca

    stC

    able

    10/01 - 10/07/12

    Source: Nielsen, NPOWER

  • 20

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Boomers account for almost 1/4th of television and online streaming; young adults similar for mobile streaming

    7% 7% 7% 7% 7% 7%9% 10% 9% 9% 9% 10%

    20% 23% 23% 22% 23% 24%

    Q12011

    Q22011

    Q32011

    Q42011

    Q12012

    Q22012

    Persons 18-24TV Online Mobile

    25% 24% 24% 25% 25% 25%

    22% 22% 22% 22% 23% 23%

    10% 9% 10% 9% 10% 9%

    Q12011

    Q22011

    Q32011

    Q42011

    Q12012

    Q22012

    Persons 50-64TV Online Mobile

    Source: Nielsen, The State of The Media: The Cross-Platform Report Qtr 2, 2012

    Audience Composition

  • 21

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Source: Nielsen Custom Study, May 2012

    Distribution % of TV Screen Minutes including Streaming Devices, Total Day, P2+

    Among those homes who streamed content via OTT devices, it accounts for more of young adult screen time than Boomers

    80.5%

    65.3%

    9.5%

    10.2% 15.4%

    No OTT

    OTT

    90.3%

    77.4%

    7.2%

    10.7% 9.1%

    No OTT

    OTT

    PUT DVD Video Games DVR OTT

    18-24

    50-64

  • 22

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Why have some Netflix and Hulu users cut the cord?

    Base Sizes: Netflix users who previously subscribed to Cable, Satellite, or FiOS/U-Verse, n = 168;

    Hulu users who previously subscribed to Cable, Satellite, or FiOS/U-Verse n = 116

    Source: Nielsen OTT &Streaming Video Study

    62% 65%

    14% 9%

    10% 11%4% 4%11% 11%

    Netflix Hulu Users

    Other

    Can get all the TV shows Iwant to watch via theInternet

    Moved and didn't renew atnew address

    Don't watch TV enough tojustify cost of subscription

    Just cost too much

  • 23

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    2.0

    2.5

    3.0

    3.5

    4.0

    Prior Mnth1

    Prior Mnth2

    NEWSVOD

    Post Mnth1

    Post Mnth2

    Post Mnth3

    Post Mnth4

    Post Mnth5

    Post Mnth6

    Total US

    NPM matched

    New SVOD

    Past SVOD

    SVOD viewing is complementary, not cannibalistic to traditional linear TV viewing

    Persons 18+ - Average daily TV viewing (hours)

    Average based on NEW SVOD months of Oct 2011 – Feb 2012.

    Source: NBI, Oct 2011-Feb 2012, SVOD subscriptions included: Netflix, Hulu Plus, Amazon Prime, Blockbuster, Vudu

  • 24

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    1.0

    1.5

    2.0

    2.5

    3.0

    Prior Mnth1

    Prior Mnth2

    NEWSVOD

    Post Mnth1

    Post Mnth2

    Post Mnth3

    Post Mnth4

    Post Mnth5

    Post Mnth6

    Total US

    NPM matched

    New SVOD

    Past SVOD

    SVOD viewing picture not as clear among Kids / TeensPersons 2-17 - Average daily TV viewing (hours)

    Average based on NEW SVOD months of Oct 2011 – Feb 2012.

    Source: NBI, May 2012, SVOD subscriptions included: Netflix, Hulu Plus, Amazon Prime, Blockbuster, Vudu

  • 25

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Source: Nielsen Connected Device Survey, Q2 2012

    21%

    23%

    25%

    30%

    39%

    40%

    45%

    54%

    56%

    68%

    Watched videos unrelatedto TV show

    Looked up coupons or dealsrelated to a TV ad

    Looked up product informationfor a TV ad

    Checked sport scores

    Looked up information relatedto the TV program

    Social Networking

    Shopping

    Used an app

    Web Browsing

    Checked email

    Tablet Activities while Watching TVPurchased a Tablet in Past 6 months Q2 2012

    Similar habits across generations with greater likelihood among boomers

    13%

    21%

    23%

    28%

    32%

    40%

    40%

    41%

    44%

    51%

    Looked up coupons or dealsrelated to a TV ad

    Looked up product informationfor a TV ad

    Checked sport scores

    Watched videos unrelatedto TV show

    Looked up information relatedto the TV program

    Shopping

    Web Browsing

    Social Networking

    Used an app

    Checked email

    P18-24 P50-64

  • 26

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Boomers overall less likely to use their tablet while watching TV, but when they do, its frequent

    Frequency of Simultaneous Usage While Watching TV: TabletsTablet Owners (Q2 2012 Ages 18-24: 115, Ages 50-64: 1,300)

    Source: Nielsen Q2 2012 Mobile Connected Device Report

    21%

    26%

    22%

    10%

    11%

    10% Several times a day

    Once a day

    Several times a week

    Several times amonth Once a month or less

    Never

    28%

    13%

    20%

    13%

    7%

    18%

    P18-24 P50-64

  • 27

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Young adults more likely to be multitasking with their mobile phone when watching TV

    Frequency of Simultaneous Usage While Watching TV: SmartphonesSmartphone Owners (Q2 2012 Ages 18-24: 215, Ages 50-64: 2,108)

    Source: Nielsen Q2 2012 Mobile Connected Device Report

    36%

    12%25%

    6%

    11%

    10% Several times a day

    Once a day

    Several times a week

    Several times amonth Once a month or less

    Never

    22%

    9%

    21%18%

    10%

    20%

    P18-24 P50-64

  • 28

    Copyright © 2012 The Nielsen Company. Confidential and proprietary.Copyright © 2012 The Nielsen Company. Confidential and proprietary.

    Always looking for suggestions and ideas

  • Communications Committee

    Emily Vanides, Chair

  • Update

    Steady Growth since Launch Most are CEO/VP/Director Level

    VP

    Director

    Other

    SeniorCEO

    Source: LinkedIn stats. Based on self-reporting

    250 members @ 11/30, with more in queue

    Chart1

    MarchMarchMarch

    JuneJuneJune

    SeptemberSeptemberSeptember

    DecemberDecemberDecember

    Members

    Column1

    Column2

    39

    162

    217

    250

    Sheet1

    MembersColumn1Column2

    March39

    June162

    September217

    December250

    To resize chart data range, drag lower right corner of range.

    Chart1

    VP

    Other

    Director

    Senior

    CEO

    Column1

    79

    73

    51

    29

    18

    Sheet1

    Column1

    VP79

    Other73

    Director51

    Senior29

    CEO18

    To resize chart data range, drag lower right corner of range.

  • Website Improvements

    News and newsletters easily found on home page

    Connect to Linkein group from home page

  • Website Improvements, continued

    New “Join” page

  • Improving Communication within the Council -Basecamp

    Every committee will have its own page Calendar of events and meetings

    Facilitate easier communication within

    committees

    Cost = $50 per month or $600 for the year

  • 2012

    New Members (March)MC&E Mobile Study - RFP (March)Digital Study - Results (April)Sample Quality Study - Launch (May)Social Media Study - Launch (August)New Members (September)MC&E Mobile Study - Launch (November)RPM Study / OTI whitepaper *

    Press Update – Schedule

    Q1 2013

    Local Measurement Study launchROI Study launchSample Quality /Cross-Cmte Study findingsSocial Media Study findings (multiple)New Members (March)

    *Pending approval

    Q2 2013

    MCE Committee Mobile Study - results

  • Q1 Q2 Q3 Q4

    Announcement: RFP TBD

    Announcement: Study Launch Local, ROI Digital?

    Announcement: Study Results SQ, Social Media MCE, Social Media Local, ROI , Digital?

    Announcement: Other New MembersNew Members,

    Education New Members New Members

    “Meet The CRE” Webinar X X X X

    Client Research Webinar X X

    Mini-summit TBD

    Quarterly Newsletter X X X X

    Guest columns in TVBR X X X X

    Other

    Client Survey – in field, Website enhancement

    Client Survey -results

    Other

    EvaluatingVenues/

    Conferences

    Evaluating Venues/

    Conferences

    Evaluating Venues/

    ConferencesEvaluating Venues/

    Conferences

    2013 Calendar

  • Raising the Visibility of the CREConsultation – Mark Braff• Many studies coming to fruition in early 2013 – good time to raise

    visibility of the CRE.

    • Objective is to conduct an audit within the industry and get an

    outside assessment to identify opportunities

    • Mark’s experience includes 30 years in the PR industry, working at USA,

    CAB, HBO, ABC Family, etc.

    • Will work with the Communications Committee and speak with

    Nielsen, reporters, and other key industry contacts

    • Final report will be provided with results and specific

    recommendations

    • Timing = 10-12 weeks, Cost = $8,500

  • Sample Quality Committee

    Ceril Shagrin, Chair

  • Social Media Committee

    Beth Rockwood, Chair

  • • This study focuses on how social media (SM) affects Internet users’ television viewing, relative to other influences.

    – It is also designed to give insight into whether heavy SM users use differs from the general online population.

    – The study was conducted in May and June 2012 among a sample of 1,708 adults ages 18-54 in the U.S.

    • After qualifying, respondents completed an online profiling survey and were asked to participate in a 7-day mobile app diary.

    • The diary tracked exposures throughout the day to primetime programming and the late local news, including viewership, interpersonal communications, advertising and promos, or any other form of contact, whenever it might occur.

    • Through these entries, respondents told us about 19,976 interactions that occurred while they were watching (or had just finished watching) and 7,557interactions that occurred while they were not watching.

    Quant Survey Overview

  • Direct SM Interaction

    5.1%

    No Direct SM Interaction

    94.9%

    SM Interactions While WatchingInteractions when a show was watched due to seeing something from SM

    or while communicating about a show through SM

    Base: Diary Entries (While Watching/Watched Primetime TV or Late Local News, n=19,976; While Not Watching/Watched Primetime TV or Late Local News, n=7,557)While Watching Question Numbers: Diary Q6 (Series B/D): How are you communicating about the show? Diary Q8 (Series B/D): Why did you decide to watch the show?While Not Watching Question Numbers: Diary Q5a (Series A): Was what you saw/heard online…? Diary 5ai (Series A): Was what you or someone else saw/heard online…? Diary Q6 (Series A): How are you communicating about the show? Source: CRE Social Media and TV Mobile Diary Study May-July, 2012

    Social Media Interactions Relative to All Interactions

    Direct SM Interaction

    12.9%

    No Direct SM Interaction

    87.1%

    SM Interactions While Not WatchingInteractions when something was seen about a show on SM,

    a show was communicated about on SM, or information from SM was referenced in communication

  • • A key objective was to drill down into the behaviors of the most active users of social media vis-à-vis TV

    • Two groups were identified based on survey data regarding SM proclivities– TV Super Connectors (Core): 12% of public

    • Communicate about characters on shows you watch (top box) OR• Follow shows you watch on TV (top box) OR• Follow actors/personalities you watch on TV (top box)

    – TV Super Connectors (Broad): 22% of public• Same criteria, but looser definition for each

    (top two boxes)

    The “TV Super Connectors”

    Non TV Super

    Connectors78%

    TV Super Connectors

    (Core)12%

    Additional Broad

    TV Super Connectors

    10%

    TV Super Connectors

    (Broad)22%

    % of Respondents

  • TV Super Connectors are Most Likely Segment to Use Social Media, Both While Watching and When Not

    14.8%

    11.0%

    8.1%

    6.8%

    6.2%

    6.2%

    5.8%

    5.4%

    5.2%

    5.1%

    5.1%

    5.1%

    4.9%

    4.6%

    4.6%

    4.2%

    4.0%

    2.7%

    TV Super Connectors (Core) TV Super Connectors (Broad)

    HispanicAge 18-24Age 25-34Age 35-44

    College or MoreHHI

  • Data Integration (in Process)

    Screener and Diary

    Data

    Nielsen Adviews(Show

    Promos)

    Nielsen Universe Estimates

    Data (Channel Availability)

    Bluefin Labs Airing and Show Data

    (incl. Genre)

    Nielsen Viewing Data

    Phase 2 Diary Data

    (Device Usage)

    The Academic TeamPeter FaderThe Wharton School of the University of PennsylvaniaMitch LovettSimon School of Business, University of RochesterRenana PeresThe Hebrew University of Jerusalem

  • Television In the Social Media Age

    Nielsen Life360 Digital Ethnographies

  • Background – Digital Ethnographies

    • Life360 sample selected from Quant phase– Primarily based on heaviest social media users from diaries

    • “Core” and “Medium” Connectors – Additional sample based on screener questions

    • Result is a group of leading edge Social Media/TV users- 219 participants

    • 80 Men/139 Women• 94 TV Super Connector “Core” / 125 “Medium” Connectors

  • Methodology – Phase 2 Mobile

    • Participants were asked to respond six times daily to chart their “Day in the Life” media and technology usage – Alarms at 10 am, 1 pm, 4 pm, 7 pm, 9 pm & 11 pm– Ask past 60 min activity and expectations for next 60 min – Understand “total day” media-related activities: TV, Internet,

    Mobile apps, Radio/Music, Newspaper/Magazines, Gaming – Look at usage across platforms & devices– Social Media interactions collected whenever applicable

  • Methodology – Phase 3 Video

    • 40 Panelists– 22 Female/18 Male– 27 “Medium” /13 TV Super Connector “Core”

    • Recruited from Phase 1 after demonstrating they use social media to engage with TV topics

    • Panelists were sent a small video camera and dedicated Study Guide of tasks/topics to record for 7 days

    – Engagement across devices / day-parts; Typical viewing behavior (TV, movies, video) by Location; Platforms and Content; Role of Influencers; Favorite Social Apps, etc.

    • 1,300+ videos coded, tagged and analyzed; assets in shared online portal

  • Key Findings

    • Higher levels of social media usage equate with more TV viewing

    • People do a lot of other things while they watch TV; use social media, whether watching alone or with others

    • Social Media apps allow brands and content owners to engage TV viewers more deeply – Not all Social TV apps are the same; they can help

    build awareness, create immediacy & sharing, but differences in usage are apparent across audiences and fan groups

    • Sports fans may be distinct and key group for the TV and Social Media universe

  • “Day in the Life” – Social TV

    Play video

    http://silo.mediasilo.com/quicklink/62114E8CAA3CB3D10473F04951E03E93/

  • Television In the Social Media Age

    NM InciteDigital Ethnographies

  • NM Incite captures and analyzes Consumer-Generated Media (CGM) for gaining insights into consumer perceptions and trends. This report is for online programming discussion from

    September 1, 2011 – June 30, 2012 on US discussion sources.

    Research Objectives

    What is the current Volume of buzz for program groups?

    What is the trend of discussion for

    program groups?

    Is the discussion surrounding the

    programs positive, negative, mixed or

    neutral?

    What topics drivebuzz for the program

    groups?

  • Reality 1 Reality 2 Reality 3 Drama 1 Drama 2Project RunwayTop ChefAmerican IdolThe VoiceAmerica’s Got TalentDancing With The StarsThe X-FactorThe BachelorThe ApprenticeSurvivor

    Keeping Up With The Kardashians

    Bad Girls Club Jersey Shore 16 & Pregnant Basketball Wives Love & Hip Hop The Real Housewives Dance Moms Long Island Medium House Hunters

    River MonstersDuck DynastyFinding BigfootMythbustersPawn StarsDeadliest CatchMan vs. FoodStorage WarsAmerican PickersSwamp People

    Glee Gossip Girl The Client List The Secret Life of the

    American Teenager Hart & Dixie Smash Mad Men Scandal Revenge Degrassi

    Bones CSI NCSI Law & Order: SVU Franklin & Bash Breakout Kings Castle Southland Psych Rizzoli & Isles

    Comedy 1 Comedy 2 Sci-Fi Specials Sports 30 Rock Community New Girl Modern Family The Big Bang Theory How I Met Your

    Mother Don’t Trust the B in

    Apt 23 Tyler Perry’s House of

    Payne Parks & Recreation Men at Work

    Family GuyAmerican DadSouth ParkThe SimpsonsTosh.OBeavis and ButtheadThat ‘70s ShowKing of the HillWorkaholicsGirls

    American Horror Story The Vampire Diaries The Walking Dead Grimm Ghost Hunters Once Upon a Time Supernatural Ghost Adventures Fringe Game of Thrones

    Academy Awards Emmy’s Screen Actors Guild

    Awards Nickelodeon Kids’

    Choice Awards ESPYS Academy of Country

    Music Awards MTV Movie Awards The Grammy’s BET Awards Billboard Music

    Awards

    NASCAR US Open NBA MLB NFL NHL The Master’s NCAA Football NCAA Basketball

    Television Programs Per Group

  • Executive Findings: How do consumers use social media to discuss TV programming?

    Social TV captures viewers’ intent to watch a series/episode and measures their opinions on the shows, characters, and plots. Viewer anticipation for season premieres and finales, and consumer reaction to the episodes, drive the largest and

    most frequent surges in online buzz. Across program groups, viewers mainly discuss characters, episodes and their anticipation for upcoming shows.

    Social TV is a landscape for viewers to interact with peers while watching television in real-time. Viewers tend to comment about television programs in real-time. Twitter & Facebook emerge as the top outlets for buzz across program groups, as many viewers watch programs while

    simultaneously tweeting and commenting on Facebook.

    Viewers largely discuss the favorable components of programs online, with characters driving the positivity in buzz. Viewers tend to positively discuss programs online, as buzz is an average of 50% positive across program groups. A major driver of positive buzz across program groups arise from comments and reactions to characters, especially from

    programs with re-occurring characters, like those in the comedy and drama groups.

    Programs that include viewer participation as a part of the show, inspire the largest amount of total online buzz. Reality competition shows like American Idol, X-Factor and Dancing With The Stars, which encourage viewers to vote

    online to determine the outcome of the show, help elevate reality 1 as the group of programs that inspire the most online buzz.

    1

    2

    3

    4

  • Social TV is a landscape for viewers to interact with peers while watching television in real-time.

    2

  • 60% 61% 60%

    16%29% 25%

    14% 14%

    42%

    26%

    15% 19% 11%

    17%

    17% 19%

    16%27%

    30%

    23%

    25% 15%21%

    26%

    29% 36%

    44%

    50%

    21%

    24%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Reality 1 Reality 2 Reality 3 Comedy 1 Comedy 2 Drama 1 Drama 2 Sci Fi Sports Specials

    % o

    f sam

    ple

    Currently Watching Plans to Watch/About to Watch Just Finished Watching

    Viewership of Program at Time of Online Comment

    Viewers chat online during and after the shows air• Most viewers tend to watch shows while simultaneously discussing the characters and plot online with other

    viewers, especially those who watch all reality groups, sports and specials on television.• Comedy and drama viewers most often discuss episodes after they have aired; asking questions, and reviewing the

    characters and plots with other viewers.

    2

    Viewership is qualitatively assessed from a randomized sample of 100 messages per program group between September 1, 2011 – June 30, 2012 from blogs, boards, groups, Facebook, Twitter, video & images

  • Twitter & Facebook support viewers’ inclination to watch TV and chat online

    • Viewers across most groups discuss programs primarily via Twitter, as it is an easy way to chat about programs in real-time with other viewers before, during and after a show airs.

    • Popular check-in programs such as Get Glue promote the use of Twitter to alert followers of a viewers’ show preferences.

    2

    72%62%

    28%

    76% 79% 80% 74% 79% 70%81%

    5% 24%

    64%

    5% 4%3% 10% 6%

    4%

    4%9%4%

    4%10% 10% 7% 8%

    8%18% 3%

    10% 9%3% 8% 5% 8% 5% 6% 6% 11%

    0%

    10%

    20%

    30%

    40%

    50%

    60%

    70%

    80%

    90%

    100%

    Reality 1 Reality 2 Reality 3 Comedy 1 Comedy 2 Drama 1 Drama 2 Sports Sci Fi Specials

    % sh

    are

    of d

    iscus

    sion

    Twitter Facebook Boards Blogs Blog Comments Video and Images Groups

    Share of Discussion Per Social Media Outlet

    Breakdown by social media type is determined from messages per program group between September 1, 2011 – June 30, 2012 from blogs, boards, groups, Facebook, Twitter, video & images for 10 program groups.

  • Reality 1 1. Twitter.com 2. Facebook.com 3. Forums.jokersupdates.com 4. Neogaf.com/forum 5. Forums.somethingawful.com

    Reality 2 1. Twitter.com 2. Facebook.com 3. Forums.televisionwithoutpity.com 4. Forum.blackhairmedia.com 5. Forum.purseblog.com

    Reality 3 1. Facebook.com 2. Twitter.com 3. Community.discovery.com 4. Forums.footballguys.com 5. Forums.televisionwithoutpity.com

    Comedy 1 1. Twitter.com 2. Facebook.com 3. Neogaf.com/forum 4. Forums.televisionwithoutpity.com 5. Forums.somethingawful.com

    Comedy 2 1. Twitter.com 2. Facebook.com 3. Forums.somethingawful.com 4. Neogaf.com/forum 5. Freerepublic.com/home

    Drama 1 1. Twitter.com 2. Facebook.com 3. Forums.televisionwithoutpity.com 4. Fanforum.com 5. Neogaf.com/forum

    Drama 2 1. Twitter.com 2. Facebook.com 3. Forums.televisionwithoutpity.com 4. Fanforum.com 5. Forums.somethingawful.com

    Sci-Fi 1. Twitter.com 2. Facebook.com 3. Neogaf.com/forum 4. Forums.somethingawful.com 5. Forums.televisionwithoutpity.com

    Sports 1. Twitter.com 2. Facebook.com 3. Blogs.espnamerica.com 4. Messages.fantasysports.yahoo.com 5. Boards.chicagobears.com/forums

    Specials 1. Twitter.com 2. Facebook.com 3. Forums.projectcovo.com 4. Slumz.boxden.com 5. Weightwatchers.com

    Real-time platforms allow viewers to react to shows while watching• Twitter and Facebook allow viewers to easily discuss program content with one another as they are watching a

    show, making these outlets the most popular across all program groups.• Television-related forums like Forums.televisionwithoutpity.com, are utilized by viewers who exchange more in-

    depths opinions on shows.

    Top Sources of Television Discussion

    2

    Top sources arise from messages per program group between September 1, 2011 – June 30, 2012 from blogs, boards, groups, Facebook, Twitter, video & images for 10 program groups.

  • Return Path Measurement

    Pat Liguori, Chair

  • One Touch Intelligence Deliverables:

    • “The evolution of the set-top box: Current and Future Trends Affecting Return Path Data Measurement”

    2

    • Cable, Telco and DBS Subscriber Report

  • Cable, Telco and DBS Subscriber Report Sections

    • “DMA Totals”DMA Rank; Subscriber Counts:• Basic Cable & Telco• Digital Cable & Telco • DirecTV*• DISH*• Total DBS*• Total DMA MVPD*• DMA TV HH*

    • “DMA & Markets” (Service Areas)DMA Rank; Subscriber Counts by Service Area:• Basic Cable & Telco• Digital Cable & Telco• Items with * (DMA level only)

    3

  • Source: OTI Cable, Telco & DBS Subscriber Report, Fall 2012

    Cable, Telco and DBS Subscriber Report:DMA Totals

    4

  • Cable, Telco and DBS Subscriber Report: DMA & Markets

  • Cable, Telco and DBS Subscriber Report: DMA & Markets

    Source: OTI Cable, Telco & DBS Subscriber Report, Fall 2012

    6

  • Cable, Telco and DBS Subscriber Report: DMA & Markets

    7Source: OTI Cable, Telco & DBS Subscriber Report, Fall 2012

  • 8

    Cable, Telco and DBS Subscriber Report

    • Comprehensive - 210 DMAs• Fast and Easy to use - Excel spreadsheet• Customizable – sorting, calculations, etc• Free to CRE members and Nielsen clients• Comparably accurate

  • Media Consumption & Engagement

    JoAnne Burns, Chair

  • ROI Committee

    Dave Poltrack, Chair

  • Local Measurement Committee

    Billy McDowell, Chair

  • Digital Research

    Bryon Schaefer

  • Big Data

    Stacey Shulman

  • Insights to Practice

    Nancy Gallagher, Chair

  • Education Committee

    Sharon Warden, Chair

  • Goals

    • Offer Internships through CRE members• Utilizing the CRE website, communicate internship

    opportunities by providing internship website links of the participating companies

    • Remote learning sessions for teachers (help train the trainers)

    • Workshops for students, faculty, and industry professionals

    • Outreach program focused on college career days

    • Help develop training materials perhaps in conjunction with Nielsen U

  • Internship Program Update

    • Sent CRE members a survey asking for research internship program contacts at your organizations

    • 12 responses

    • Sent an even shorter survey to Nielsen client list in February

    • 118 responses• Currently have confirmed 15 links

  • Faculty Outreach Update

    • College Professor Thought Leadership Seminar• Media Lab at Time Warner, New York

    City• Mid-July, 2012• 35 Professors will be invited through

    Broadcast Education Association• 1 1/2 day seminar demonstrating use

    of research in all facets of Warner Bros. businesses

  • Faculty/Student Outreach Update

    • Broadcast Education Association • Heather Birks (Executive Director) joined

    Education Committee

    • BEA Annual Conference, Las Vegas • Bruce Rosenblum (Warner Bros.) on panel and

    CBS offered to participate• CRE Internship ad in conference program

    • Future quarterly BEA meetings/events• Joint CRE/BEA media research education mini-

    seminars for professors and students•

  • Education Committee & CRE Website

    • Internship button at bottom right of home page • Links to internship opportunities page

    • Page with links has short introductory paragraph, then links vetted by Shelley

    • Mission and goals now listed on committee page • Also has link to internship opportunities page

  • Council Elections

  • New Business

  • Adjoun

    Quarterly MeetingOpeningSteering CommitteeTreasurer ReportNews from Measurement ScienceWhere’s it at with PatWhat are we working on?Slide Number 8More households are giving up their television sets“Zero” TV homes tend to be younger with almost half under the age of 35Most Non-TV Homes Have At Least 1 TV SetEconomy main reason for the existence of “Zero” TV homes with only 1-in-5 considering getting oneNew Season: Are young people still viewing?Young adult viewing down through third week of October compared to last yearLower TV Usage Among Young Adults is daypart AgnosticLess college viewing contributing to overall young adult ratingsStructural ChangeSlide Number 18Some significant program lifts including seven days of time shifted viewing�Working on viewing beyond 7 DayBoomers account for almost 1/4th of television and online streaming; young adults similar for mobile streamingAmong those homes who streamed content via OTT devices, it accounts for more of young adult screen time than BoomersWhy have some Netflix and Hulu users cut the cord?SVOD viewing is complementary, not cannibalistic to traditional linear TV viewingSVOD viewing picture not as clear among Kids / TeensSimilar habits across generations with greater likelihood among boomersBoomers overall less likely to use their tablet while watching TV, but when they do, its frequentYoung adults more likely to be multitasking with their mobile phone when watching TVAlways looking for suggestions and ideasCommunications CommitteeUpdateWebsite ImprovementsWebsite Improvements, continuedImproving Communication within the Council - BasecampPress Update – ScheduleSlide Number 35Raising the Visibility of the CRESample Quality CommitteeSocial Media CommitteeSlide Number 39Slide Number 40The “TV Super Connectors”TV Super Connectors are Most Likely Segment to Use �Social Media, Both While Watching and When NotData Integration (in Process)Television In the Social Media AgeBackground – Digital EthnographiesMethodology – Phase 2 MobileMethodology – Phase 3 Video Key Findings“Day in the Life” – Social TV Television In the Social Media AgeSlide Number 51Television Programs Per GroupExecutive Findings: How do consumers use social media to discuss TV programming?Slide Number 54Viewers chat online during and after the shows airSlide Number 56Slide Number 57Return Path MeasurementSlide Number 59Slide Number 60Slide Number 61Slide Number 62Slide Number 63Slide Number 64Slide Number 65Media Consumption & EngagementROI CommitteeLocal Measurement CommitteeDigital ResearchBig DataInsights to PracticeEducation CommitteeGoalsInternship Program UpdateFaculty Outreach UpdateFaculty/Student Outreach UpdateEducation Committee & CRE Website Council ElectionsNew BusinessAdjoun


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