Decision Inc AustraliaOur Commitment to YOU

Greg Clarke

2

Agenda

• Why are we Rebranding?

• What is happening in our market?

• How have and are we transforming?

• What’s in it for me as a Client?

• What is a good take away?

3

Why Rebrand?

• ABM was founded in 1997 with a focus on using global leading management practices and technologies to drive

better business outcomes

• Centred on problem solving

• Collaborative, Coaching oriented Skills Transfer consulting (STaR)

• Financial Management – Costing & Profitability Modelling, Budgeting & Reporting

• Business Improvement – Process Re-engineering and Cost Reduction

• Business Intelligence – Balanced Scorecard, Strategy Mapping & Dashboards

• In 2016 we starting collaborating with Decision Inc Group & later merged with Satumas

• We joined the Decision Inc Group in 2017

• Three years into our own transformation journey to a full Digital Technology Platform Consulting Business

• Aligned on Global GTM Strategy

• Client centric service to enable Digital Transformation

• Accelerated technology implementation & adoption

• Better Growth, Service Levels & Financial Performance for clients

• ROI

Reimagine our Digital Future

Greg Clarke – Decision Inc Australia CEO

5

“The world has never changed as fast as it changed today & will never be this slow again”

The 4th Industrial Revolution

We are in the midst of a technology

revolution that is disrupting and

transforming businesses and entire

industries around the world.

All organizations in all industries are

facing this challenge.

How do they transform their business

and remodel how they make money

in this new digital economy?

1st Industrial Revolution

1870

Computing Mass Production Steam

2nd Industrial Revolution

1970

3rd Industrial Revolution

2010

6

The Knowledge or Digital Economy

Intelligent Integrated Technologies

• Hardware, software, and biology (cyber-physical systems), underpinned by

communication and connectivity.

• Breakthroughs……robotics, artificial intelligence, nanotechnology, quantum

computing, biotechnology, the internet of things (IoT), decentralized consensus,

5G wireless, 3D printing, fully autonomous vehicles etc

World Economic Forum

7

Companies across the world are investing and focusing more than ever before on their digital business model

8

The majority of industries are making moves to digital with many scaling faster than others. Most industries have progressed further at Digitizing Internally versus Externally

9

The challenges facing business today

Total: n=133; percentages are calculated using sum of frequencies

Q. Please tell us about your organization’s top 5 business

challenges for the next 2 years (2020/2021).

Source: 2020 Gartner View From the Board of Directors Survey

67%59%

41%31% 31%

0%

20%

40%

60%

80%

100%

Dig

ital/

Tech

dis

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nt

Acq

uis

itio

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Develo

pm

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ete

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on

Po

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cal,

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, R

eg

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tory

sett

lem

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t

Sca

le a

nd

Gro

wth

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fita

bilit

y /

In

creasi

ng

Reven

ue

Percentage of respondents

1 2 3 4 5

Digital technology and business model innovations are leading some industries to change

and others to blend into each other

Boards perceptions globally on the biggest

challenges that face their organization

today – Top 5

3% 34% 59% 5%

Little Moderate Substantial Complete

Expected Industry Transformation

It will be very

similar to today

The new industry will be almost

unrecognizable compared to

today’s industry

Key Insight Questions• How do you believe that Digital with impact on your business?

• How ready are you currently both at a technology and capability level to leverage digital for opportunity?

Q. To what extent do you expect your industry to change in 5 years’ time (by 2025)?

10

Introducing Decision Inc.

Decision Inc. is a global Technology Services business that helps clients to Reimagine and Design their Digital Future. We drive transformation by bringing together the technology, capabilities and knowledge needed to help organizations grow and thrive in the digital age

Client Head Offices Johannesburg Cape Town SydneyLondonDecision Inc. Offices Perth Melbourne Brisbane

11

Our Client Base

Our Client Base of over 500 clients around the world use Decision Inc. to power their Digital Operating Model.

Across all markets we work with some of the worlds most admired companies to deliver Digital.

Core Industries

CONSUMER PRODUCTS

GOVERNMENT

MINING

INDUSTRIAL

MANUFACTURING

RETAIL AND COMMERCE

HEALTHCARE

FINANCIAL SERVICES

AUTOMOTIVE

1313

Our Business

The Intelligent Enterprise

Intelligent Enterprises are organizations

that that puts information at the heart of

the business.

These businesses leverage the continuing

pace of change of technology to drive

constant improvement

The Modern Workplace

The Moderns Workplace is rethinking

how organizations empower their people

to realize their full potential and use

technology to provide stakeholders with

a greater experience

The Information Value Chain

We provide clients with services across

the entire information Value Chain from

source and creation, movement and

transformation, enrichment,

engagement, reporting and strategy

14

How we help our clients

We drive transformation by bringing together the capabilities needed to help organizations grow and thrive in the digital age.

We help our clients to harness the power of data, modernize their technology platforms and capitalize on new technology.

We work with them to optimize and automate operations, create digital growth, create stunning digital experiences, and build digital talent and culture

The Decision Inc. Service Model

15

Technology Capability

Cloud Platforms

Data and Analytics

Core Technologies

Intelligent Operations

Our Technology practices work with the worlds leading technology platforms

to deliver exceptional value to our clients.

Performance Management

1717

Our Web Site

18

Examples of our Work

Harnessing the Power of DataREIMAGINE YOUR DIGITAL FUTURE

20

Despite continuous investment many organizations continue to battle to deliver real value from analytics

Key Insight Questions:

• Does this information resonate with where you are in your Data Journey?

• Are you planning to leverage the cloud for your future analytics investments?

• How ready are your people for your future analytics investments?

21

Our Approach to Harnessing the Power of Data

Developing a Comprehensive

outcomes based Analytics ProgramUnlock the scale and potential of

the Enterprise Data Model

Unlock the Analytics capability of

the organisation

STRATEGY SERVICES DATA AND ANALYTICS ORGANISATIONAL CAPABILITY

Industry Technology Solution

Knowledge Inc. Platform Capabilities

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Impact on Clients – Client Success Stories

Demand

PlanningRet

ail

Problem: Poor staff planning resulted in

significant overtime and dropped baskets as

resources weren’t optimised to suite shopper

demand

Value Created:

• 92% Accuracy improvement

• $540k Cost saving per annum in 1 store

Promotional

EffectivenessFoo

d

Man

ufa

ctu

rer

Function: Sales

Problem: Promotions were not resulting in volume

uplift and adequate stock turn

Value Created:

• Price Elasticity model developed

• $380k profit increase on one product category

Supply Chain

Ind

ust

rial

Man

ufa

ctu

rer

Function: Supply Chain and Procurement

Problem: Lack of visibility and controls on

contract spend as well as supply chain planning

Value Created:

• Procurement reporting platform created

• $4m of non conforming contract spend recovered

in first year

Data

GovernanceBan

kin

g

Function: CDO

Problem: Data quality issues create fraud and

liability risk and the process to remediate was

impossible for staff

Value Created:

• Data errors reduced by 90% in 6 months

• Error remediation process improved by 50%

• Estimated risk based saving of over $10m in one

department

Industry Specific Approach to Data

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Asset Based Industries – Mining, Manufacturing, Logistics

Analytics Focus

Data

• Productivity

• Shifts

• Cost

• Composition

Solutions

• Shift Optimisation

• HR Analytics

• Payroll

• Performance

Management

• Compensation

• Safety and Health

Data

• Profitability

• Procurement

• Planning

• Performance

• Working Capital

Solutions

• Business Performance

• Debtors Management

• Working Capital

• Procure to Pay

• Statutory

Demand

Planning

Production

Optimisation

Plant/Asset

Maintenance

Customer Sales Force

Effectiveness

Working Capital

Optimisation

Supply Chain

Optimisation

ArcelorMittal

Operational

Excellence

Automated

SABMiller

Workforce

Optimisation

Gold Mining

Route

Optimisation

PepsiCo

Case Studies

Data

• Sourcing

• Contracting

• Reliability

• Performance

Solutions

• Procurement Analytics

• Vendor Management

• BEE

• Contract Optimization

• Supplier 360

Data

• Demand

• Serviceability

• Ordering

• Fulfilment

Solutions

• Sales Excellence and

Performance

• Order Management

• Demand Planning

• Customer 360

• Delivery Excellence

Assets People Supply Chain Customer Finance

Data

• Performance

• Management

• Maintenance

• Utilisation

Solutions

• Plant Maintenance

• Fleet Optimization

• Asset Management

• Plant Utilisation

• Warehouse Performance

• Plant Operations

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Consumer Based Industries – FMCG, Entertainment, Hospitality, Media

Data

• Channels

• Engagement

• Market Share

• Competitors

Solutions

• Marketing Share

Reporting

• In Trade Execution

• Channel Management

• Loyalty

Data

• Sourcing

• Reliability

• Delivery

• Demand

Solutions

• Procurement Analytics

• Vendor Management

• BEE

• Contract Optimisation

• Supplier 360

Data

• Profitability

• Product

• Segment

• Performance

• Working Capital

Solutions

• Business Performance

• Debtors Management

• Working Capital

• Procure to Pay

Customer and Product Marketing Supply Chain Finance

Analytics Focus

Demand

Planning Loyalty

Transformation

Makro

Demand

Planning

MassCash

Sales

Analytics

TFG

Enterprise

Analytics

Woolworths

Case Studies

Opportunity

Management

Customer

Experience &

Engagement

Stock

Efficiency

Channel

Management

Working

Capital

Promotional

Effectiveness

& Execution

Sales

Execution

Data

• Performance

• Service

• Experience

• Opportunity

• Product

Solutions

• Customer 360

• Customer Propensity

• Demand Management

• Loyalty

• Customer Forecasting

• Product Affinity

• Pricing

• Promotion

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Product and Services Industries – Banking, Financial Services, Technology, Services, Telecommunications

Data

• CRM

• Call Centre

• Service

• Coverage

• CVM

Solutions

• Customer 360

• CRM

• Sales Management

• Call Centre Reporting

Data

• Demand Management

• Planning

• Profitability

• Usage

Solutions

• Demand Optimisation

• CVM

• Churn

• Product Profitability,

• Claims Management

Data

• Profitability

• Segmentation

• Performance

• Debtors

Solutions

• Business Performance

• Debtors Management

• Working Capital

• Procure to Pay

Customer Product Finance

Analytics Focus

CRMOpen

Data

Sira

Customer

Reporting

Sygnia

Treasury Reporting

ABSA

Risk & Data

Governance

ABSA

Case Studies

Customer

Upsell / Cross

Sell

Customer

Service

Product Usage

&

Engagement

Product

Performance

Product /

Customer

Profitability

Product Usage

Our Approach to Data and Analytics

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Developing a Comprehensive Outcomes Based Analytics Approach

Information Portal Analytics Workbench Data Science Laboratory Artificial Intelligence Hub

Reporting

Mobile BIOLAP

Alerts

ConversationsPredictionsDecisions Text

Analysis

Advanced Analysis

ImageAnalysis

VideoAnalysis

ComplexDecisionsOptimizations

AudioAnalysisRecommendations

Predictive Modeling

Stream Analytics

Prescriptive Modeling

Simulationand Optimization

Text Analytics

Image Analytics

Video Analytics

AudioAnalytics

Chatbots

Complex Analysis

BI Developer

Statistician

UnstructuredData

ImageAudioSpeechSensorsData

VideoStreamingData

Text

Datasets

Stories

InteractiveDashboards

Insights

Dashboards

Analytics Outputs

Analytics Sandbox

Data Management

People(Data)

Interactive Visualization

Data Preparation

Analytics

Business Analyst

Analytics Support Expert

People(Analytics)

Ad Hoc Tabular Data

CoporateTabular Data

DepartmentalTabular Data

Data

DataSteward

Geospatial Analytics

Graph Analytics

Ad Hoc Data

Dashboards

Reports

Forecasts

Forecasting

AdvancedAnalytics

DataModeler

DataSteward

Data Engineer

AnalyticsSystem

Integrator

AnalyticsEnterprise

Architect

Data Mart

Data Lake Data

Streamer

AnalyticsSystem

Integrator

Data Scientist

ExternalData

OpenData

AnalyticsEnterprise

ArchitectCitizen Data

Scientist

Data Warehouse

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Unlocking the Scale and Potential of the Enterprise Data Model

Building the

Modern Data

Platform

Enterprise

Data

Management

Scaling in the

Cloud

Creating Data

Science and

AI use cases

STRATEGIC TRANSFORMATION THEMES

To provide greater scale the Data Platforms need to be scalable to service the needs of today but also the new, unknown needs

of tomorrow. The Strategic Themes builds the foundations that are needed to make scale possible and practical

3232

Understand what data assets

you have and how they are

being used

Focus Areas:

• Maturity Assessment

• Information Landscape Audit

• Data Governance

• Policies

• Lineage

• Quality

• Maser Data Management

• Business Intelligence

• Reporting

Deliver trusted information

repeatedly and reliably at the

right place at the right time

Focus Areas:

• Data Security

• Data Sovereignty

• Cloud Migration Strategy

• Cloud Readiness Assessment

Make use of data to make critical

business decisions

Focus Areas:

• Data Lakes

• Live Streaming

• Data Literacy

• Analytics

• Insights

• Embedded Analytics

Technology enabling people to

implement a repeatable process

to manage and use, quality and

lifecycle of information to gain a

competitive advantage

Focus Areas:

• Hadoop

• Real Time Analytics

• Machine Learning

• Predictive Analytics

Complexity

Co

mp

lex

ity

Low Maturity Data Maturity

Data ReadinessCloud Readiness

Advanced Data Maturity Data Maturity Leaders

Insight Leaders

Value Creators

Services Services Services

Data Maturity becomes crucial to improving the businesses

ability to use data as a competitive asset

Building Client Capability

3333

Enterprise Data Management

Data Creation

Data Storage

Data Movement

Data Usage

DataRetirement

Data Strategy

Data Governance

Data Management

Data Quality Data Conversion Data Architecture

Data Security

Data Organisation

Data Policies and Procedures

Data Standards

Metadata Management

Master Data Management

Data Profiling

Data Cleansing

Data Retention and Archiving

Data Modelling and Taxonomy

Data Storage and Access

Data Privacy and Masking

Data Classification

Data Monitoring and Compliance

Data Integration

**Critical Data Security Areas

Enables us to deliver

complex and scalable

data environments across

the enterprise

Leveraging the Decision Inc. EDM FrameworkOur Data Management Approach

3434

The Cloud presents significant opportunities to access technology

and innovation offerings at massive scaleModern Cloud Platforms

35

Data Warehouse Automation

Streaming Data Pipeline Automation

Design, Manage & Monitor

Modern Data Platforms

CDC Streaming

AzureSQL DW

AmazonRedshift

Managed Data Lake Creation

Generate

Change Data

Streams

Deliver

To Clouds, Lakes…

Refine & Merge

For Analytics,

AI/ML, Data

Science…

AI/ML

Analytics

Data

Science

Model

Commit

Conform

Co

nsu

me

CatalogShop, Organize & Provision

CatalogShop, Organize & Provision

RDBMS

Data Warehouse

Files

Mainframe

SAAS

APPS

SAP

Amazon RDS Azure SQL DB

Google Cloud SQL

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Modern Data Analytics

• Edge Data Self Service

• AI & Augmented Intelligence

• Collaboration

• Conversational Analytics

• Alerting

• Automated Reporting, even Narratives

Key Take Aways

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Key Takeaways

• Health Check

• 360 Review

• Innovation Workshop

• Survey

• What’s new session?

• Information Audit

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Information Audit

Technical Audit

Business Process Review

Decision Audit

Strategy Alignment

Current Systems State

Report

Core Process -Systems Map

Decision Support Report

KPI Analysis

Audit Activities Deliverables Technology Roadmap

Systems Environment Assessment

Strategic & Tactical Recommendations

Technology Options

Impact Assessment

Financial Analysis

40

Q&A

For more information, please:

• Visit https://decisioninc.com.au/

• Phone our office: 0291352968

• Email our office: info.au@decisioninc.com

• Phone me: 0418614260

• Email me: g.clarke@decisioninc.com

Thank you!